Plusnet

Plusnet Outage Report in Thornbury, South Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thornbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thornbury, South Gloucestershire, England 04/17/2024 18:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornbury, South Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Bristol and Lydney.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomLydney Internet
United KingdomBristol Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Thornbury, England

Latest outage, problems and issue reports in Thornbury and nearby locations:

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AmyLovesCats Amy 🌍 3.5% 🇪🇺 (@AmyLovesCats) reported

    @Plusnet @plusnethelp no network for phone? our phones say 'not registered on network'...??? we have no service at all help please!

  • DCollinsTeacher David Collins (@DCollinsTeacher) reported

    @Plusnet Hi. How can I find out my Always on Broadband xDSL password? My Plusnet login password is not working. Thanks

  • Plusnet Plusnet (@Plusnet) reported

    @RBRbBartley Hi Richard, I'm sorry that your broadband is faulty and for the inconvenience that this is causing. Our suppliers are currently investigating the problem and our faults team will contact you once we have an update. Regards, Emily Plusnet Leeds 🌞

  • PeterTaylorFW Peter Taylor (@PeterTaylorFW) reported

    @Plusnet The internet at my house has been frequently slow in the last few days. Please could you investigate the cause?

  • grayomtb Grayo 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@grayomtb) reported

    @allotmentchap @Plusnet Thanks John. This isn’t the first time, I’ve had so many issues and there’s always a BS excuse. I’ve had enough now.

  • Plusnet Plusnet (@Plusnet) reported

    @kelly_tengi Hi, I'm sorry to hear this and for the inconvenience this must have caused. If you would like us to look into the issue, please send us a direct message with the mobile number in question. - Beth, Plusnet Sheffield

  • autrechoise sophie (@autrechoise) reported

    @Plusnet help my calls and texts wont send

  • lorralorracat lilolme (@lorralorracat) reported

    @Plusnet our wifi has been horrific tonight despite BT engineer telling us that if we keep hub on all the time we will have no more problems!!TV picture keeps going black because of connection.Awful #plusnet #wifirage #btopenreach

  • CrednesCodPeace Credne's Cod Peace (@CrednesCodPeace) reported

    @RATR2016 @Hyperoptic Be careful when ditching plusnet, they deleted my email access & all my emails as soon as I left caused me a lot of problems.

  • Im_Sarah_Hello G'wan...guess my name (@Im_Sarah_Hello) reported

    Forhead slap! I forgot to use @quidco with @Plusnet mobile order! Rats... I blame being in a bad mood with other companies... not only costing me money there, YOU JUST COST ME MEGABUCKS! Growl...