Plusnet

Plusnet Outage in Thornbury, South Gloucestershire, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours in Thornbury, England

Plusnet Outage Chart in Thornbury, South Gloucestershire, England 10/26/2020 12:10

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 77.34% Internet
  • Wi-fi 8.08% Wi-fi
  • Phone 6.02% Phone
  • Total Blackout 5.39% Total Blackout
  • E-mail 2.85% E-mail
  • TV .32% TV

Plusnet Outage Map Near Thornbury, South Gloucestershire, England

The most recent outage reports and issues originated from Bristol, Stonehouse, Filton and Portishead.

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Plusnet in Thornbury, England Comments

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Plusnet Issues Reports Near Thornbury, England

Latest outage, problems and issue reports in Thornbury and nearby locations:
  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • BlossomxCat **************** (@BlossomxCat) reported

    @MissDemeanor07 Try John Lewis.. I was with BT..moved to plusnet as it was cheaper... then moved to John lewis which is contracted to plusnet - so same service but was cheaper again. 2 years no problem so far. John lewis customer services are in Sheffield.

  • JoelTaner Joel Tapner (@JoelTaner) reported

    @Ofcom @Plusnet They did offer to send an engineer to check my line which they could not find anything wrong remotely. Then I would pay £45 fee for a call out if they could not find the problem. No other offer to help.

  • digitalmaverick Digital Maverick (@digitalmaverick) reported

    @katerussell Ibhave always found Plusnet to be very reliable and supportive of any issues when they arose

  • pmansf77 Paul (@pmansf77) reported

    @katerussell Plusnet are the best of a bad bunch. EE were horrific.

  • GrahamC78018532 GrahamC (@GrahamC78018532) reported

    tweet@bobpullens Having issues with 5GHz wifi on Plusnet One Router Firmare Plusnet Hub One | Software version 4.7.5.1.83.8.263 | Last updated 24/04/19 login user grahamcoleman Can you update firmware please

  • GrahamC78018532 GrahamC (@GrahamC78018532) reported

    @bobpullens Having issues with 5GHz wifi on Plusnet One Router Firmare Plusnet Hub One | Software version 4.7.5.1.83.8.263 | Last updated 24/04/19 login user grahamcoleman Can you update firmware please

  • skidney101 Sid Hopkins (@skidney101) reported

    @Plusnet your internet is going down every day since tues last week, at approx 12.40 till god knows when.. cant get through on phone.. c'mon guys.

  • capod30 caroline (@capod30) reported

    @katerussell @Plusnet do good customer service I've found

  • Tinkerbell0575 heidi thompson (@Tinkerbell0575) reported from Bassingham, England

    Wow @Plusnet your customer service is amazing! 3 times I’ve spoken to your advisors about the router your supposed to be sending! Not one has actioned it till today! That’s 10 days I’ve had no internet, I actually need it for work!

  • Feefeecat1 🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄Feefeecat🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄 (@Feefeecat1) reported from West Calder, Scotland

    @plusnethelp @plusnet Your broadband is appalling - throttling, service dropping continuously nowhere near the speed promised - I am leaving and just try coming after me for contract I will put you out to the press every way I can 😎👋