Plusnet

Plusnet Outage Report in Sutton in Ashfield, Nottinghamshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sutton in Ashfield, Nottinghamshire, England 07/26/2024 20:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England

The most recent Plusnet outage reports came from the following cities: Nottingham, Ripley and Chesterfield.

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City Problem Type Report Time
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomNottingham Wi-fi
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomNottingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

  • Simone_Anderson Simone 🇯🇲🇻🇨🇰🇳 (@Simone_Anderson) reported from Nottinghamshire, England

    @Plusnet hi my internet and phone service has been abysmal for months please get back to me ASAP

  • Woolyplaces Wooly. 🇪🇺 ❄️ (@Woolyplaces) reported from Chesterfield, England

    Champions League - 4 goals in first 12 minutes I think. Missed them all though thanks to useless @Plusnet service and waste of money BT Sport subscription. Only one mobile phone on in the house and got fibre. Can't wait to get away from Plusnet - avoid at all costs

  • MichaelLeneha12 Michael Lenehan (@MichaelLeneha12) reported from Mansfield Woodhouse, England

    @plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.

  • ThisIsMahala Mahala (@ThisIsMahala) reported from Mansfield Woodhouse, England

    Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • jonsmithinfo Jon Smith (@jonsmithinfo) reported from Chesterfield, England

    @Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼

  • sarah_robohague Sarah Robinson (@sarah_robohague) reported from Newbold, England

    @Plusnet ....charging £230 to a 90 Yr old who has had to go into a care home due to alzheimers. Yes we have asked to end the contract early, but surely due to the extenuating circumstances you have some policy in place to help our elderly. @alzheimerssoc @ageuk

  • TheMagnusShaw Magnus Shaw (@TheMagnusShaw) reported from Chesterfield, England

    Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.

  • kitcub Andy 🇺🇦 (@kitcub) reported from Chesterfield, England

    Total outage this morning thanks @Plusnet. They claim "the line from our network to your home is working" but we've reset our router, and over 2,500 on downdetector also report a total loss of internet via Plusnet. That's a lot of houses to have problems internally at once! 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • beckie_pike becky pike (@beckie_pike) reported

    @Scouse_ma Plusnet never had a problem with them x

  • Jessica21755769 Jessica Thompson (@Jessica21755769) reported

    @OpenreachHelp we had total loss of broandband for 12 days from 11th July and are still having intermittent service with @Plusnet advising no updates. I work from home and have spent countless hours trying to resolve this. Sort it out!

  • mjpallen Mark Pallen (@mjpallen) reported

    @Nick_Waterfield @Plusnet The sharp practise is that @Plusnet make it easy to subscribe over the web but then provide no way online to cancel over the web hoping you will give up trying to reach them by phone or snail mail. Dreadful service.

  • lordjusticewolf Pierre (@lordjusticewolf) reported

    @ShoezooN14 @jon_trickett Haha, lol I had Plusnet once. They were good, until I found they were overcharging me. Only £2pm but hey, every penny helps. I called, & the advisor put me on hold but didnt press the mute button!: Don't give him his Fg money back the advisor shouted to her F/walker, he's rude?

  • Jofitz131159 Joanne Fitzsimmons (@Jofitz131159) reported

    @Plusnet so I give Plusnet a chance, 2 weeks in, a fault, 4hrs on the phone , 8 days without the service, no compensation, cancelled the service now they’re trying to charge £226.00 does that include the £8.50 per day compensation… #robbery #evenrobberswearmasks

  • SaRaksha Dr Sara Vannini (@SaRaksha) reported

    Morning, @Plusnet ! My internet is very slow this morning, and my router has a blue light instead of green. Any issue with the service? Can you solve? postcode in S11

  • Plusnet Plusnet (@Plusnet) reported

    @Christo72279633 I'm not able to cancel over Social Media but what I can do for you is arrange a call back from the Retentions. All you need to do is DM your contact number and someone from the team will be back in touch within 24 working hours. - Curtis, Plusnet Sheffield

  • NessCooper2 Ness Cooper (@NessCooper2) reported

    @Plusnet my plusnet is currently not loading and only showing inbox is there an issue with the plusnet emails please thank you

  • littlemsgooner Hazel (@littlemsgooner) reported

    @Plusnet mobile service down again 😤

  • AMLeditorial AMLeditorial (@AMLeditorial) reported

    @Plusnet Good idea for getting new customers, but how about a little treat for your existing loyal customers?