Plusnet

Plusnet Outage Report in Stonehouse, Gloucestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stonehouse, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stonehouse, Gloucestershire, England 12/01/2025 21:00

December 01: Problems at Plusnet

Plusnet is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stonehouse, England

Latest outage, problems and issue reports in Stonehouse and nearby locations:

  • HoultElly Elly Hoult (@HoultElly) reported from Cheltenham, England

    @Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • fbowles Frank Bowles 🔸 🇪🇺 (@fbowles) reported

    @Plusnet hey, why no 4G when roaming? Caused real problem yesterday in Germany (only 2G so no internet & no satnav) and is only 3G here in Austria

  • Meliissa92 Melissa (@Meliissa92) reported

    @Plusnet why is your service so shocking. Can’t open any web pages as it says I haven’t paid my bill when I have!

  • stuh40 stuh40 (@stuh40) reported

    @TomSyvret Don’t be fooled by the BT slogan. This includes Openreach who service and maintain the telecoms network for over 650 providers, EE,sky,plusnet etc. Hopefully your microwave service will be fine.

  • AdrDwn101 Not A Number 🇺🇦 (@AdrDwn101) reported

    @NortonSupport Hi Neha thank you for your reply. Whatever the problem was yesterday it is now fixed and I have Migrated to Norton with Plusnet

  • mail2tprice Terry Price (@mail2tprice) reported

    @Plusnet Sent me a £75 reward card for signing up to another contract, which doesn't work. Endless calls to Cs to be told I have to contact the company 'Purecard' THEY use to send them! Disinterested CS passing the buck. Unacceptable! What happened to the brilliant Plusnet I had?

  • Rainbeaubelle Rainbeaubelle (@Rainbeaubelle) reported

    @Moonface1975 @Plusnet That's terrible, I hope it gets sorted soon!

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

  • lb_aglow Fitz Patrick (@lb_aglow) reported

    @Plusnet can somebody get back to me? Your phone numbers don’t work and Im without internet connection that I need for work. £50 a month for this?! WTF

  • Plusnet Plusnet (@Plusnet) reported

    @iamduncan I can see that you have since discussed this with our technical support team and an engineer visit has been arranged so that this can be investigated further. Please get in touch on here if there's anything that you'd like to discuss in the meantime. Regards, Emily Plusnet Leeds

  • lb_aglow Fitz Patrick (@lb_aglow) reported

    Seeing as @plusnet are incompetent. Anybody else have providers that they’d recommend? I’m damned if I’m going to spend £50 a month on this **** any longer