Plusnet

Plusnet Outage Report in Stonehouse, Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stonehouse, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stonehouse, Gloucestershire, England 12/06/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Stonehouse, England

Latest outage, problems and issue reports in Stonehouse and nearby locations:

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • HoultElly Elly Hoult (@HoultElly) reported from Cheltenham, England

    @Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • evans_chirrup Brenda Evans (@evans_chirrup) reported

    @Plusnet since some time yesterday evening I've been unable to log in to my email account. Can log in to Plusnet without problems. Help please

  • Plusnet Plusnet (@Plusnet) reported

    @RogerOB49 Some customers are having problems logging in to their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused -Matt Sheffield

  • JoeLampard2 Joe Lampard (@JoeLampard2) reported

    @Plusnet @NorthviewN7 Worst e-mail service ever, it really is amateurish.

  • RealLordBrexit Lord Brexit (@RealLordBrexit) reported

    @ashl3y1234 @SkyHelpTeam I had the same issue with sky, moved to plusnet, been brilliant.

  • NorthviewN7 Christy Lawrance (@NorthviewN7) reported

    @Plusnet Thanks - would be good to post/pin 'known issues'. Your Twitter was the first place I checked for this when I couldn't log in

  • Plusnet Plusnet (@Plusnet) reported

    @AttieMacdonald Hello Alastair, Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused -Sammy- Team Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @MMWGrumpyDonkey Some customers are having problems logging in to their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused -Matt Sheffield

  • HelloFromMarcus Marcus Green (@HelloFromMarcus) reported

    @Plusnet Once again, not doing anyone proud. Issues with your service, inability to send emails, poorly trained staff in the call centre, unwillingness to escalate issues. I know you are the mouthpiece Matt, but there are serious ongoing problems and this is just one more.

  • HowardJEvans Howard J Evans (@HowardJEvans) reported

    @Plusnet @moomadeb I’ve had problems since late last night. Broadband working but no email connection on any device.

  • MaffKnight Matt Knight (@MaffKnight) reported

    @Plusnet is the email issue affecting Madasafish accounts too?