Plusnet Outage Report in Stonehouse, Gloucestershire, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Stonehouse, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (69%)

2. 

   Wi-fi (13%)

3. 

   Total Blackout (12%)

4. 

   E-mail (4%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stonehouse, England

Latest outage, problems and issue reports in Stonehouse and nearby locations:

• Elly Hoult (@HoultElly) reported 37 minutes ago from Cheltenham, England

  @Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk

• That Barney guy 💖💜💙 (@barney_parker) reported 43 minutes ago from Charfield, England

  Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

• Stu Watts (@StuWattsEsq) reported 53 minutes ago from Kingswood, England

  I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Nicki Symonds (@Nicki0686) reported 4 minutes ago

  @plusnethelp @Plusnet brand new internet and a consistently terrible connection. Wfh nightmare!!!

• Esarty (@esarty) reported 6 minutes ago

  @Jarmara @Plusnet I was told that they will reimburse me for the cost of BT Hotspot - good job as I can’t really test how good the connection will be until I’ve signed/paid up. Not sure whether we’ll be able to WFH on a public network due to certain security requirements on our connections.

• Cleo Little (@cosplaycleo) reported 8 minutes ago

  @Plusnet Internet gone down again. Hasn't been that long since it was supposedly fixed last time... starting to find your service to be incredibly poor

• Clare (@ciare29) reported 11 minutes ago

  @Plusnet I'm trying to set up firewall (low) on my broadband but it keeps saying error occurred. Please help.

• William Slater (@wjslater) reported 12 minutes ago

  @Plusnet Thanks for the reply. I use EE and was advising a Plusnet customer about the current outage. I suspect Plusnet uses the EE network?

• Rachael Parkman (@RachaelParkman) reported 12 minutes ago

  @Plusnet Hi Tony, we’ve updated the router. The issue seems to be no signal coming into the router

• Asim Mahmood (@CllrAsimMahmood) reported 13 minutes ago

  @Plusnet really disappointed. You guys have messed up my number port for my mobile and I’ve just learned you’ve cancelled my broadband because you think I have 2 phone lines at my house. Ever hear of contacting the customer before doing something so drastic?

• Plusnet (@Plusnet) reported 16 minutes ago

  @kateaNgryffsDad I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

• Plusnet (@Plusnet) reported 16 minutes ago

  @NicolaCarle2 Thanks for confirming that Nic. I will run a Smart Wireless Scan from here to see whether it improves things. Please allow at least four hours for the changes to settle in and let me know if you continue to have problems after that. Regards, Emily Plusnet Leeds 🌞

• Liz Pippett (@LizPippett) reported 17 minutes ago

  @Plusnet . Already a customer. Can i upgrade to fiber but not include line rental . Thanks