Plusnet

Plusnet Outage Report in Stonehouse, Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stonehouse, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stonehouse, Gloucestershire, England 11/23/2025 14:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Plusnet Issues Reports Near Stonehouse, England

Latest outage, problems and issue reports in Stonehouse and nearby locations:

  • HoultElly Elly Hoult (@HoultElly) reported from Cheltenham, England

    @Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • InnovationPj pj.innovation (@InnovationPj) reported from Cheltenham, England

    @Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JonnoFandango Jonno Fandango (@JonnoFandango) reported

    @Plusnet Done it. I was told that this is being investigated by one of your colleagues earlier this morning. However, I have not received a call back yet. I also raised a complaint about a week ago and was told someone would contact me within five days. This didn’t happen either.

  • todderov28 Todderov (@todderov28) reported

    First stream back in a while and Plusnet absolutely shafting me so I've called it. I really hope I can get back into the swing of streaming more often soon and issues like this that shouldn't be happening make the rare occasions that I can stream even more stressful when it's...

  • _mickjack_ Mick🇬🇧🇺🇸#freespeech #nofilters. (@_mickjack_) reported

    @EE Strange, I left Plusnet last month which uses EE network due to poor reception in Manchester, and parts of Cumbria, I'm now on Lebara which uses the Vodafone network, much better signal, and far cheaper, I think your advert is miss-leading @vodafone

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet Still waiting on mailbox to be recovered. Poor response from customer service. Wouldn’t recommend anymore

  • chalkeblue (((L Buckland))) (@chalkeblue) reported

    @Plusnet why is today’s fibre-broadband connection so poor that I’m using my mobile as a ‘hotspot’ to send this? This is the third time in 10 days, when no emails, no connection, is available Please update, and sort out @BritishTelecom

  • JonnoFandango Jonno Fandango (@JonnoFandango) reported

    DON’T sign up to @Plusnet broadband online. They advertise that you get a MasterCard as a reward, but this is not true. They have since told me that you must sign up over the phone to get the deal. This was not advertised. Complaint to Ombudsman Service on its way @plusnethelp

  • marinahugscats Marina 🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@marinahugscats) reported

    @Redflare18 @Plusnet Phone line is working fine at my bit. Irritating situation. I've found their broadband very up and down compared to others

  • TheLiteraryShed The Literary Shed (@TheLiteraryShed) reported

    @Plusnet Landline/broadband having problems. Phone line problematic (heavy crackling/'noise' on calls in and out) for several weeks. It went this morn, rebooted, came back. Now phone ringing one/1/2 rings, then cuts out. Repeatedly. If pick up, Broadband crashes. DM me pls.

  • Redflare18 Red 🐔 (@Redflare18) reported

    @marinahugscats @Plusnet Yep me . Trying to connect via hub and it's not working. Orange flashing light on router and then sold orange with an orange B ...

  • Keating_Tom Tom Keating (@Keating_Tom) reported

    @Plusnet New customer and haven't received my SIM and my number has already ported across so no way to use my phone. Customer services not very helpful, says all they can do is dispatch a new one and can't do it on guaranteed next day or forward calls...