Plusnet

Plusnet Outage Report in Stonehouse, Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stonehouse, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stonehouse, Gloucestershire, England 03/05/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stonehouse, Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Cheltenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheltenham E-mail
United KingdomCheltenham Internet
United KingdomStroud Internet
United KingdomStroud Internet
United KingdomCheltenham Internet
United KingdomGloucester Internet

Community Discussion

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Plusnet Issues Reports Near Stonehouse, England

Latest outage, problems and issue reports in Stonehouse and nearby locations:

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

  • HoultElly Elly Hoult (@HoultElly) reported from Cheltenham, England

    @Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • IanXley Your Local Business Mentor (@IanXley) reported

    Dear @bt_uk our charity bookshop has a new website and on Friday we applied our SSL certificate. Anyone I know who uses BT Broadband is blocked from accessing the site However users of Plusnet, SSE, Virgin media WiFI, etc can all access it with no problem. Suggestions?

  • Henry55 Don Quilter (@Henry55) reported

    @Plusnet award winning customer service. That must be some sort of joke. Terrible service!!

  • Plusnet Plusnet (@Plusnet) reported

    @jared9821 Thanks for getting in touch, sorry to hear you want to cancel your BT Sport package. We’re not able to cancel here, please call 0800 013 2632 and my colleague will be happy to help. - Curtis, Plusnet Sheffield

  • jared9821 jared982 (@jared9821) reported

    @Plusnet I'd like to cancel my subscription to BTSport. I signed up to this online. Can I cancel it online too? I don't see a link on the website.

  • fkrjd Fkrjd (@fkrjd) reported

    @Plusnet Been having problems with broadband with it disconnecting periodically since Friday. Had problems last week connecting to Plusnet mobile and a new sim card was sent out. Today I can't connect again and neither can my wife on her phone.

  • JohnAPriest John Priest (@JohnAPriest) reported

    @McAfee_Help Thanks, it's driving me nuts! Plusnet Protect is what I should have received but no-one seems to be able to give me a correct link to even get the download, never mind install it;-) Cheers John

  • DeanDonkin Dean Donkin (@DeanDonkin) reported

    the same issue. Is it a known problem you’re working to solve or is this the quality I can expect going forward? Really not a great start to a new service and may need to consider another provider if this doesn’t improve?! 2/2 #plusnet

  • fkrjd Fkrjd (@fkrjd) reported

    @Plusnet Tbf to Plusnet somebody was on TV the other day.and said they were having problems with wifi and mobile signals probably due to the poor weather.

  • CassandraHearn3 Cassandra Hearn (@CassandraHearn3) reported

    @Plusnet I have had very patchy Internet for over a week now. I can barely work it is so bad. I will be cancelling my direct debit until decent service resumes

  • frankspicer Frank (@frankspicer) reported

    @Plusnet It would be a better day if it wasn't the 7th that I haven't had any mobile signal. The EE network has been down in this area since last Monday. Still, it was nice to get an email from you telling me what my bill is.