Plusnet

Plusnet Outage Report in Stonehouse, Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stonehouse, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stonehouse, Gloucestershire, England 01/27/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stonehouse, Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Cheltenham and Stroud.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheltenham Internet
United KingdomStroud Internet
United KingdomStroud Internet
United KingdomCheltenham Internet
United KingdomGloucester Internet
United KingdomGloucester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Stonehouse, England

Latest outage, problems and issue reports in Stonehouse and nearby locations:

  • HoultElly Elly Hoult (@HoultElly) reported from Cheltenham, England

    @Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • InnovationPj pj.innovation (@InnovationPj) reported from Cheltenham, England

    @Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • keithdaviduk Keith (@keithdaviduk) reported

    @Plusnet acc 78082711 moved from EE Friday been without Mobile service since because I hadn’t received my Plusnet SIM but glad to say it has arrived this afternoon and I’m now up and running again.

  • tgr42 tgr (@tgr42) reported

    @Plusnet Since last contact the internet dropped 6 more times. Today broadband speed is very slow, struggling to even login to Plusnet to report follow-up! Suspect weather related issue on line somewhere or at some exchange. My router & filters fine & line is crackle-free.

  • TimmyJDreyer Timothy Dreyer (@TimmyJDreyer) reported

    @Plusnet good day, how can I change my router delivery address? I've emailed support 2 days ago, but received no response. Router is slated for delivery today, but I won't be at home to receive it until after 5pm. Thank you.

  • XABBYX24 😔🙏🙂 (@XABBYX24) reported

    @Plusnet Service is down in some areas?

  • tricyclist100 tricyclist♂ (@tricyclist100) reported

    @Plusnet Webmail still not working ("server error failed to send fetch command") No response from you in 4 hours??

  • tgr42 tgr (@tgr42) reported

    @Plusnet Hi Matthew, someone must have tweaked/fixed something on the line or at your end as d/l speeds are back to around 10 Mbps. No dropped connections yet but will monitor for next 48 hours and if gets worse again I'll update the Help Assistant question #219249945.

  • Plusnet Plusnet (@Plusnet) reported

    @bun_ebooks I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • AngelaStoneAlty Angela Stone (@AngelaStoneAlty) reported

    Not at all surprised that @Plusnet have my first invoice wrong, charging rather than when they actually provided a service & forgetting the promised BT credit - what a shambles of a company!

  • martthegooner Martyn (@martthegooner) reported

    @Plusnet This was of absolutely no help whatsoever and we are now entering a 4th day of your webmail platform being down. When are you going to sort this ?

  • crazyamazona Cristina Triviño (@crazyamazona) reported

    @Plusnet internet down in London SW16. Cannot find any service status online or help.