Plusnet

Plusnet Outage Report in Stonehouse, Gloucestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stonehouse, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stonehouse, Gloucestershire, England 11/22/2025 17:10

November 22: Problems at Plusnet

Plusnet is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stonehouse, England

Latest outage, problems and issue reports in Stonehouse and nearby locations:

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • HoultElly Elly Hoult (@HoultElly) reported from Cheltenham, England

    @Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported

    @Plusnet hiya, is internet down?

  • Dougie05957548 TheRealMacSween (@Dougie05957548) reported

    @Plusnet I ordered your broadband. You took my money a week ago. Now you’ve emailed me to say you don’t supply my postcode. On hold for ages. And, I’ve heard Wham 4 times. Just another reminder of why Yorkshire is crap.

  • kgrowland Keith Rowland (@kgrowland) reported

    @Plusnet Any mobile signal problems in the Dover/Deal area? Been down for a couple of days.

  • jonwoodward57 Jonathan Woodward (@jonwoodward57) reported

    @Plusnet really disappointed with the service - funny how you get to talk to someone but if you wish to cancel an offer the only option is to call and after numerous calls - waiting over 1/2 hour each time I can honestly say huge mistake having any dealing with this company

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported

    No engineers appears to be about working on the fibre optic network going in so as of today I will be checking BT Wholesale broadband checker and will be ready to call Plusnet as soon as it becomes available in this area

  • KateFox38212087 Kate Fox (@KateFox38212087) reported

    @Plusnet Is your Customer Service open today? It says on your website open Monday - Sunday 8am to 8pm but when you ring the phone line it says Monday - Friday???

  • tashawo16229873 tasha woods (@tashawo16229873) reported

    @Plusnet ,still waiting on a response! I have a very I’ll family member in hospital who is critical,I cannot ring out or receive calls or messages! If something terrible happens and I am not able to be connected I’m gonna be raging 😡 SORT IT OUT AND RESPOND NOW!

  • n17ldn N17ldn (@n17ldn) reported

    @Plusnet Hi, Unfortunately the issue has not been resolved. Please help!

  • RuniR6S Runi (@RuniR6S) reported

    @Melon_R6 @virginmedia Yeah my ping went from 25 (on plusnet) to 50-70 with spikes up to 150. Outages every couple weeks, and when we call to try cancel they offer 5 percent off of an iPhone. They're dogshit

  • ChubbyoPablo Nicky O (@ChubbyoPablo) reported

    @pwmedcraft @SustainableHLB @Plusnet I'm in CV11 and we have problems