Plusnet Outage Report in Stonehouse, Gloucestershire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stonehouse, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Stonehouse, England
Latest outage, problems and issue reports in Stonehouse and nearby locations:
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Stu Watts
(@StuWattsEsq) reported
from
Kingswood, England
Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow
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Stu Watts
(@StuWattsEsq) reported
from
Kingswood, England
I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.
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That Barney guy 💖💜💙
(@barney_parker) reported
from
Charfield, England
Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...
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pj.innovation
(@InnovationPj) reported
from
Cheltenham, England
@Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.
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Elly Hoult
(@HoultElly) reported
from
Cheltenham, England
@Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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𝚝𝚑𝚘𝚖 𝚓𝚊𝚖𝚎𝚜
(@thom__james) reported
from
Milford Haven, Wales
@Plusnet I’ve sent private messages now but I am still keeping this thread live for others to see how poor an experience you get with @Plusnet #CustomerService
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ThePremierX
(@thepremierx) reported
@Plusnet Hello, my internet service is down. It’s on orange light. No broadband service. This has happened multiple times now. I am a new customer and I have lost valuable time and money now. Appalling service, I’m very unhappy. I want this fixed now or I’m leaving your service😡
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mary jo neeson
(@NeesonJo) reported
@UswitchUK Buffering. Dropping signal. They never respond. With plusnet now, not good service will go back to talk talk after this contract is finished
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Lef Germenlis
(@lef_germ) reported
@Plusnet Is the internet everywhere down or just for us?
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G
(@rodakthered) reported
@Plusnet as a Plusnet mobile customer how do I get 4G in Italy? Roaming enabled and only getting Edge. Other UK providers working fine 😟
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Marianne
(@MarianneBuksa) reported
@Plusnet No point recommending Twitter and Facebook to get in touch with you, as despite several messages since Wednesday still waiting for a reply to try to find out more details about our broadband outage, which is not expected to be fixed before the 21st July!
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Champagne Sports Bra
(@_TorJohansson_) reported
Hi @plusnethelp @Plusnet I renewed my contact - all exactly as before. I was sent a new hub. I’m trying to connect but everytime I’ve put in my password it goes to the hub manager. It say its connected, the light is blue but still not going further than the manager. Please help!
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grace hooper
(@messalinahooper) reported
Remember the early days of Internet when it took hours to download a film because of buffering well @Plusnet your "service" is just like this! 3 engineers and 1 router later
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Jonathan Morris
(@MorrisJonathan) reported
@Plusnet Why does your router broadcast a hidden SSID? I haven't set it up to do this and don't appear to be able to turn this "hidden network" off (unless I switch the router off obviously)
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Chris Higgs Events
(@ChrisHiggs) reported
@Plusnet I've initiated a switch to Plusnet having previously been a customer. I'd really like to use my old router rather than the 'hub one'. Can I do this?