Plusnet

Plusnet Outage Report in Stonehouse, Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stonehouse, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stonehouse, Gloucestershire, England 12/20/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stonehouse, Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Stroud.

Loading map, please wait...
City Problem Type Report Time
United KingdomStroud Internet
United KingdomStroud Internet
United KingdomCheltenham Internet
United KingdomGloucester Internet
United KingdomGloucester Internet
United KingdomGloucester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stonehouse, England

Latest outage, problems and issue reports in Stonehouse and nearby locations:

  • HoultElly Elly Hoult (@HoultElly) reported from Cheltenham, England

    @Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jaggythistle50 jaggy thistle (@jaggythistle50) reported

    @plusnethelp @Plusnet absolute dreadful service. Just joined you last week. No Internet for the last 2 hours. I'll be in touch tomorrow to cancel. Poor service after great promises.

  • Plusnet Plusnet (@Plusnet) reported

    @SimonHarreYoung Hi there Simon! I'm sorry to hear you're having issues, I can confirm it looks to be a major service outage and Openreach have advised this should be fixed by 6pm this evening. Please do let us know if you are still having issues after this time. Jess - Plusnet Leeds

  • daviddale David Dale (@daviddale) reported

    @Plusnet I've got a slow download speed (7mb) and fast up. Should be 67-72Mbps. Quick search on forums suggest I need "Plusnet Line Speed" set correctly. Is this something you can help with?

  • Plusnet Plusnet (@Plusnet) reported

    @ellenheathcote Hi Ellen, sending voice notes via text isn't supported on our network I'm afraid but I'd recommend using an app such as Whatsapp or messenger which allows you to send and receive those instead. - Adam - Plusnet Sheffield

  • SofaSlurpa Mark Richard (@SofaSlurpa) reported

    Always had a great experience with @Plusnet , until they charged me £200 to cancel a contract for my mother in law who died recently. I set up the account up in my name because she had dementia. Nice!

  • JethroHubbard Jethro Hubbard (@JethroHubbard) reported

    @Plusnet I tried to open an account and even had you take a payment but I can't log in, haven't got an email and even logging on via username doesn't work!

  • Jillyeeha Jill Fenton (@Jillyeeha) reported

    @Plusnet Unreliable phone line and internet since end 2020. Money taken from that I don’t owe. Even ombudsman couldn’t get through. Blocking my access to websites including their own. Problem not in home as Openreach already visited home. 48 phone calls. 40 emails. Disgrace.

  • malwareowl Purple Canary 🦉🐥💙 (@malwareowl) reported

    Hey @zeninternet do you do any deals for @bluelightcard holders/emergency services staff? I’m due to renew my broadband soon but I’m REALLY not happy with @Plusnet & their poor performance so I’m looking to leave but £35 a month is a massive stretch for me.

  • SofaSlurpa Mark Richard (@SofaSlurpa) reported

    Always had a great experience with Plusnet, until they charged me £200 to cancel a contract for my mother in law who died recently. I set up the account up in my name because she had dementia. Nice!

  • WillBreckin Will Breckin (@WillBreckin) reported

    @Plusnet really disappointed with my service from Plusnet 😐