Plusnet

Plusnet Outage Report in Stonehouse, Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stonehouse, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stonehouse, Gloucestershire, England 01/16/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stonehouse, Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Cheltenham and Stroud.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheltenham Internet
United KingdomStroud Internet
United KingdomStroud Internet
United KingdomCheltenham Internet
United KingdomGloucester Internet
United KingdomGloucester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stonehouse, England

Latest outage, problems and issue reports in Stonehouse and nearby locations:

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • HoultElly Elly Hoult (@HoultElly) reported from Cheltenham, England

    @Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kebablog Steve Cooper (@kebablog) reported

    @BiteYourBrum Sounds like my experience of Plusnet. The service was so shite it was agreed that we could terminate it after 8 weeks and I wasn't tied to remainder of the contract. Fortunately it was a 2nd broadband service to the house, so I had another line I could utilise.

  • ahj321 ahj321💙 (@ahj321) reported

    @Plusnet The landline is not working, and the internet dropped for a bit but is now back on. How do I report it?

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet @plusnethelp really need to look at their support of email and archiving without notice active email accounts. Either raise the quotas or dont archive live emails. If you do archive mailbox you should be prepared to unarchive within minutes not up to 72 hours

  • Plusnet Plusnet (@Plusnet) reported

    @Alteredgeist Hi there, I'm sorry to hear you're having issues with the broadband. So we can take a further look into this, are you able to confirm the Username please? - Curtis, Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @welshrat77 No problem, we don't have any solid info just yet on FTTP coming to Plusnet but if that changes we'll be sure to mention it to our customer base via the usual channels👏 Ta, Mads, Leeds

  • ShanR940 Shannon Reynolds (@ShanR940) reported

    @Plusnet Well you can start by shutting down your company! Once again I’m left with no connection! and don’t give me all that monotone s**t! This has been going on for months and you expect me to pay you?! you’re a joke! Stop lying to your customers about broadband speeds! Fraudsters!

  • ewinanna 🌱 Elithe Inanna 🌸 ENVtuber (@ewinanna) reported

    Adam at the @plusnet social media team is the one employee I actually trust to get help from, 4 people on the phone today told me my broadband will be down for 10 working days, he’s just sorted it in seconds. Give this man a raise - a credit to the company

  • traditionvr Tradition (@traditionvr) reported

    @BiteYourBrum @kebablog When I migrated from Plusnet to Zen I eventually got a debt collection letter demanding money on behalf of Plusnet. Took a few weeks, more letters and several phone calls for them to understand that I had moved ISP and for them to cancel the account.

  • micj1982 Michael Fenwick (@micj1982) reported

    @Plusnet Any help would be great.

  • Plusnet Plusnet (@Plusnet) reported

    @Chris_P_Lewis Hi Christopher, we’re very sorry for the small number of mobile customers who had some problems with their bill. We’ve contacted those who were affected and made sure their bill is now correct - Adam - Plusnet Sheffield