Plusnet

Plusnet Outage Report in Stonehouse, Gloucestershire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stonehouse, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stonehouse, Gloucestershire, England 01/17/2026 11:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stonehouse, Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Cheltenham and Stroud.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheltenham Internet
United KingdomStroud Internet
United KingdomStroud Internet
United KingdomCheltenham Internet
United KingdomGloucester Internet
United KingdomGloucester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stonehouse, England

Latest outage, problems and issue reports in Stonehouse and nearby locations:

  • HoultElly Elly Hoult (@HoultElly) reported from Cheltenham, England

    @Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CJSimpson9 Chris Simpson (@CJSimpson9) reported

    @Plusnet The Internet is down in the PE15 area again but according to your website we have service. Could you advise when it will be back up, I work from home

  • ChomBot26 ChomBot (@ChomBot26) reported

    (13) Conclusion: Plusnet's 'Award-winning customer service is the polar opposite of what it is in reality, They have not helped us one bit, and it was only yesterday (5 Weeks in) that we could contact a senior faults person. And Openreach communications with Plusnet are pathetic.

  • CymruHampshire CymruHampshire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿👑👑👑 (@CymruHampshire) reported

    A month ago I changed my broadband to @VodafoneUK. A huge mistake. Polite support but all talk no action. How I wish I’d stayed with @Plusnet.

  • Grahammray Graham Of Rivia (@Grahammray) reported

    Piss poor customer service by @Plusnet and @BTCare as standard. Avoid!

  • CarthyBernard Bernard Carthy (@CarthyBernard) reported

    @Plusnet 55 minutes now and still no answer. If this is award winning customer service I'd hate to see poor customer service.

  • golf_nutts Golf Nutts (@golf_nutts) reported

    @Plusnet Hi will from Sheffield. I’ve currently raised 3 issues and still not resolved. Been promised a managers call back twice to no avail. I’d click the link but my internet doesn’t work at home? #goingroundincircles

  • Olliehelp1 Ollie (@Olliehelp1) reported

    @Plusnet 4 weeks without Internet after moving in with no date for a connection. Do not use this company. It also takes an hour to get through to customer service on the phones.

  • LeonieKapadia Leonie Kapadia (@LeonieKapadia) reported

    @Plusnet I've spent over 40 mins in total waiting to get through to customer services. Do you actually have any call agents? Please can someone contact me?

  • MsAndyPT Ms P (@MsAndyPT) reported

    @Plusnet I have tweeted twice now having failed to get through on the phone. I am still waiting for broadband connection or an explanation! Terrible service.

  • andyday414 Andy (@andyday414) reported

    @Plusnet called you guys up on 5/9/22 about really poor phone signal. Was told I’d get a call back within 5 days. Heard nothing?