Plusnet

Plusnet Outage Report in Stonehouse, Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stonehouse, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stonehouse, Gloucestershire, England 11/29/2025 04:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Stonehouse, England

Latest outage, problems and issue reports in Stonehouse and nearby locations:

  • HoultElly Elly Hoult (@HoultElly) reported from Cheltenham, England

    @Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • neilski73 NJ (@neilski73) reported

    Hey @Plusnet people, I have had no mobile signal in the SE7 area this evening.

  • Vickleyb Vicky B (@Vickleyb) reported

    @Plusnet I would just like to say how wonderful Claudia from Sheffield is! After 5 months of messing about trying to get fibre she has helped sort it in a couple of days. She is a credit to your customer service (as have all the members of the team I have dealt with). Keep it up

  • O_T_Cymru OliverTwistCymru (@O_T_Cymru) reported

    @Plusnet is there a broadband issue in CF83 8PJ? My network went down approx 08:10, I’ve turned the power off/on but still not connected. Can you advise plz

  • gazzakingy Gary king (@gazzakingy) reported

    Congratulations @Plusnet called you out for a fault in November and I find out today you didn’t bother coming back to fix it. Still charge me my normal direct debit though good on you👍

  • PhosgeneStudios Jake W (@PhosgeneStudios) reported

    @Plusnet Getting slow speeds on a new FTTP connection see dms

  • DavinaNanaDee Davina Martin (@DavinaNanaDee) reported

    @OpenreachHelp Thank you. Plusnet don’t do a mini hub. I’ve had no service for over 2 days with suggested fix of next Tuesday and is an open reach hardware issue.

  • MsAndyPT MsandyPT (@MsAndyPT) reported

    Omg @Plusnet has got to be the worst company for customer service on the planet!

  • alihare9 Ali Hare (@alihare9) reported

    Hi @Plusnet, we have been waiting in all afternoon (our scheduled appointment date) for an engineer to install our new phone service. They haven't turned up and we haven't had any communication from plusnet. Can you help please?

  • paulofdarlo Quinny (@paulofdarlo) reported

    Hi @Plusnet My mum is a plusnet broadband/phone customer. She is on pension credit guarentee an I am wondering if she is entitled to your social tarriff. She 6 months into an 18 month contract. Is it worth her calling you to discuss and if so what information will she need?

  • codemon18429317 Xenomorph (@codemon18429317) reported

    @fesshole I bet you're a Plusnet customer service tw** aren't you?