Plusnet

Plusnet Outage Report in Stonehouse, Gloucestershire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stonehouse, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stonehouse, Gloucestershire, England 11/28/2025 01:50

November 28: Problems at Plusnet

Plusnet is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stonehouse, England

Latest outage, problems and issue reports in Stonehouse and nearby locations:

  • HoultElly Elly Hoult (@HoultElly) reported from Cheltenham, England

    @Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesrobguy james (@jamesrobguy) reported

    @Plusnet im trying to get into your website to pay for a bill. It is not loading up. I don’t have any problems with any other pages for other things. #help

  • sehoppers Sarah (@sehoppers) reported

    Well @plusnethelp & @Plusnet after 45 minutes on hold I ditched, really poor service. My issue has been resolved in part by another twitter user but still no idea when I'll be back on line. Please sort!

  • abfatboy John Kevin Davies (@abfatboy) reported

    @Plusnet my connection has been down a few hours please can you check the line 01492 202 844 as I need to work.

  • lcaller Lee (@lcaller) reported

    I woke to find @plusnethelp & @Plusnet chose violence today! Their DNS is down, time to switch to 8.8.8.8 people.

  • AllmondJade Jade Allmond (@AllmondJade) reported

    @Plusnet But not really help when it's needed

  • RoswaldWalton Roswald Walton ❤️🧡💛💚💙💜❤️⚧️ (@RoswaldWalton) reported

    I need to call plusnet to get the interim password to get updated to my actual password so I can sign in. But my landline phone hasn't been charging for long enough to make a phone call, my only Internet access is through my mobile phone so I'm waiting for the phone to charge.

  • markcooperglaz mark cooper glazing (@markcooperglaz) reported

    @Shell_UKLtd @ShellEnergyHome @PostOffice Feel sorry for Post Office customers. My advice go to Plusnet or EE.Nothing but trouble with Shell broadband

  • BagsTweets_ Bag (@BagsTweets_) reported

    @BrophersGrimm @Plusnet To Google I go! Cheers for the tip, I’ll see how I can do this. Would this solve the sporadic drops I’ve been having all week or just a temporary fix?

  • DefBond75 Def Bond (@DefBond75) reported

    @Plusnet new customer here, called support and said that No internet and an engineer might come tomorrow... Not happy about the result.... No empathy shown... Bad start....

  • LaurenMirzai Lauren Mirzai (@LaurenMirzai) reported

    @Plusnet @plusnethelp any chance of an update as to when the DNS issue will be sorted? Can’t change the settings on my work laptop and have work that needs done!