Plusnet

Plusnet Outage Report in Stonehouse, Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stonehouse, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stonehouse, Gloucestershire, England 12/11/2025 11:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Stonehouse, England

Latest outage, problems and issue reports in Stonehouse and nearby locations:

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • HoultElly Elly Hoult (@HoultElly) reported from Cheltenham, England

    @Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk

  • InnovationPj pj.innovation (@InnovationPj) reported from Cheltenham, England

    @Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @alanh47 Hi Alan, I'm really sorry to hear you and others have been affected by this mail issue. I've raised a task on your account to have this investigated for you and once I have more details, I'll update you via the account. -Tony Plusnet Sheffield

  • alicejmartin78 Alice Martin (@alicejmartin78) reported

    @Plusnet service down De45, impossible to get hold of anyone, tried all troubleshooting advice. Can get hold of someone to upgrade though or buy other services. Which is nice.

  • iddesleigh Rudi Wheaton (@iddesleigh) reported

    @Debs2500 My Plusnet BB/'phone package went up - which they are allowed to do because of increases from people like Open Reach. Increase £3 per month. Still a good service, though.

  • isaac_paley Isaac (@isaac_paley) reported

    @virginmedia I'm in the process of switching to you from Plusnet. Will the entire switch be handled by yourself and the service cancelled with my previous provider? I know other providers do this when "taking over" the BT line but wanted to make sure you do too. Thanks.

  • IndyGraps1984 🐯🐯🐯 (@IndyGraps1984) reported

    Hey @Plusnet is your customer service trained to be rude and useless or not?

  • IamTravelButler Mr B (@IamTravelButler) reported

    @Plusnet Telephone and dialling tone not working for my Mum, who has an auto alarm service that’s not operational without an active line. Customer service is closed! Is there an out of hours contact service for housebound customers?

  • davidmbell David Bell (@davidmbell) reported

    Slightly disappointed that @Plusnet signal isn’t as good as @EE - swapping between sims two bars on EE zero on PlusNet, is this due to you not accessing full range of frequency? Sent you a DM to cancel within 14 day cooling off period.

  • Romfordian2 Mick Tilson (@Romfordian2) reported

    @Plusnet Now 3 days with no service

  • sdaws403 Steven Daws (@sdaws403) reported

    Been having a lot of trouble with @Plusnet recently, its gone again while I'm typing this but apparently "...before instant forms of communication, beacon lighting was one of the fastest ways of passing a message across large distances." @Newsweek Sorted. #PlatinumJubilee

  • OatwaySteve Steve Oatway (@OatwaySteve) reported

    Good old @Plusnet , I have an emergency call system as I'm disabled and it dials a free phone number if I need help. But @Plusnet still charge me for the calls !!