Plusnet outages and service status in Stonehouse, England

Problems in the last 24 hours in Stonehouse, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stonehouse, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Stonehouse, England

Latest outage, problems and issue reports in Stonehouse and nearby locations:

• 
  Elly Hoult (@HoultElly) reported 30 minutes ago from Cheltenham, England

  @Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk

• 
  Stu Watts (@StuWattsEsq) reported 43 minutes ago from Kingswood, England

  Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

• 
  That Barney guy 💖💜💙 (@barney_parker) reported 48 minutes ago from Charfield, England

  Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

• 
  pj.innovation (@InnovationPj) reported 54 minutes ago from Cheltenham, England

  @Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.

• 
  Stu Watts (@StuWattsEsq) reported 56 minutes ago from Kingswood, England

  I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  REBECCA (@BECCABEAN) reported 6 minutes ago

  Confused, you will no longer be providing a service to me and offered me to terminate fee free and move to BT . Attempted to move to BT , who couldn't provide the service I needed so found elsewhere. You're now trying to charge me early termination fee?? Why? @Plusnet

• 
  Sinead 🏳️‍🌈 (@hangrenade86) reported 9 minutes ago

  @Plusnet is there an email contact that I can use to cancel my order?

• 
  Barrelrogue1723 (@Barrelrogue23) reported 11 minutes ago

  If yr a gamer AVOID @Plusnet Slow speed 100% Slow connection! Terrible provider! Its like they are stuck in the 90's for speed/Internet. Avoid for gaming 110%!!!

• 
  Rob Shelley (@ITVRobShelley) reported 14 minutes ago

  @Plusnet hello! Last week I phoned to say I wanted to stay with your service - now I have a load of texts from you telling me my installation and router are set to happen/arrive - but I’m already installed and have a router…this is surreal

• 
  Mark Bush (@mjb8028) reported 14 minutes ago

  @Plusnet we were without internet for best part of 2 weeks at the end of June going into July, was fixed 6th July… was told we would be entitled to retrospective compensation off the bill (which was never properly explained) so I phoned up

• 
  Rob Shelley (@ITVRobShelley) reported 19 minutes ago

  @Plusnet Hello! Because of your former great service, I called to stay with yourselves not switch to EE. Whilst Tamsin and David who took my call were lovely - and v good at their jobs - sadly the whole call, incl hold time, took just under half an hour - that's bang out of order

• 
  Only Gigs (@Onlgig) reported 22 minutes ago

  SURVEYS PROFILE: Usercrowd Valid email address Postcode: based in London or Manchester Educational level: doctorate/PHD Employment: full time/monthly salary Employment industry: information technology IT Department:CEO/decision making authority Family: married/2kids( male aged 7, female aged 4) Vehicle: mercedes/BMW Annual income before and after task:£200k + Total family assets:£1million+ Number of employees:1000-5000 Company region:Global company headquarters in the UK Residence: United Kingdom (London, Manchester), live in an urban area Drinks: alcohol, soft drinks, energy E.T.C Ethnic Diversity:black, African Smartphone: Google pixel, Sony, Xiaomi, Samsung Smartphone internet, network or broadband provider:BT, Vodafone, virgin, Plusnet, sky e.t.c Age :25-37 Chief decision maker for the family Shopping spots/grocery stores: Sainsbury's, ocado, Tesco , ASDA,Aldi Clothing stores:Zara, John Lewis, Amazon, eBay Work flex: hybrid ( 3 days in the office and two at home/ 50/50 IT industry function suppliers: oracle, Microsoft, Salesforce, SAP, workflow, Google, IBM, AWS You can use this profile on other platforms too....

• 
  Prof Neil Martin (@ThatNeilMartin) reported 23 minutes ago

  Hey @Plusnet, you bandits. You fail to inform me clearly that I'm out of contract, then whack my bill up by 100% while then offering me one that is 50% less. Why not offer the latter in the first place? Vile shower @Ofcom @WhichUK. Oh, and your emails are dead do-not-reply ones.

• 
  New Forest Dog 🌈 and Her Indoors (@NewForestDog) reported 23 minutes ago

  @Jemima114 Thanks. Yes. Plusnet come out top for customer support in my online searches. But always good to get views from actual users too!

• 
  Rob Dyson (@dysontour) reported 25 minutes ago

  @amandajp17 @Plusnet Absolutely. For a company that prides itself on customer service it's pathetic. Heaven forbid if they want to keep their landline and in a poor mobile area. It's always call them....and wait. As most of the current moves aren't at a customers behest, they should be ringing us.