Plusnet Outage Report in Stonehouse, Gloucestershire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stonehouse, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Stonehouse, Gloucestershire, England
The most recent Plusnet outage reports came from the following cities: Cheltenham and Stroud.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham |
||
| Cheltenham |
Internet | |
| Stroud |
Internet | |
| Stroud |
Internet | |
| Cheltenham |
Internet | |
| Gloucester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Stonehouse, England
Latest outage, problems and issue reports in Stonehouse and nearby locations:
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Stu Watts
(@StuWattsEsq) reported
from
Kingswood, England
Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow
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Stu Watts
(@StuWattsEsq) reported
from
Kingswood, England
I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.
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Elly Hoult
(@HoultElly) reported
from
Cheltenham, England
@Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk
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That Barney guy 💖💜💙
(@barney_parker) reported
from
Charfield, England
Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@MichaelMale10 Hi Michael, I'm sorry to hear about this. You can contact our Support Team on 0800 432 0200, they are open 8AM - 8PM, 7 days a week. - Curtis, Plusnet Sheffield
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Dion
(@PaperBatVG) reported
@parfaitmini @Plusnet "Award winning customer service" MY *******
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Claire Boyd
(@ClaireB35930509) reported
@Plusnet Is there a reason you don't provide a customer service email address? I would like to speak to someone about being overcharged, but not by phone!
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Jomin George
(@JominGe00715465) reported
@Plusnet Why customer service agents lie to us ? I was told my broadband will start running from 3rd August. When I called plusnet yesterday evening, he said broadband will be active within an hour. Now it's been more than 7 hours and it's 4th August now. Unbelievably bad service.
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Trash Bag Boutique - BlackLivesMatter
(@trash_bag_tv) reported
@Plusnet internet sucks, not surprisingly I'm using my phone data to tell you this because the wifi is not working.
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Thraxar
(@thraxar) reported
@PaulKozinski I use plusnet, it’s fine but uses BT Openreach lines so if there’s an issue it can take a bit longer to get resolved. Going to switch to Vodafone probably when renewal is up as they’ve just laid down highspeed fibre on my road.
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Shaun Lowrence
(@ShaunLowrence) reported
@Plusnet why can’t I cancel my broadband without ringing up, when the helpline isn’t 24/7?
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Neil Conley
(@ConleyNeil) reported
@Plusnet we have had no network since yesterday morning. Is it going to be sorted today?
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Natalie
(@acidnat) reported
I find it incredible that @Plusnet has received customer service awards. Is the bar that low? Absolutely dreadful company, will not forgive them for how they're treating my mum at the moment. Counting down the days for me to reach the end of my contract with them so I can cancel.
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Plusnet
(@Plusnet) reported
@writebydan Hi there, I'm sorry to hear you're having issues with your broadband. If you answer the question as though there is no fault with the phone, it will progress onto the broadband related questions. -Tony Plusnet Sheffield