Plusnet Outage Report in Stonehouse, Gloucestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stonehouse, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Plusnet
Plusnet is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Stonehouse, Gloucestershire, England
The most recent Plusnet outage reports came from the following cities: Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Wi-fi | |
| Gloucester |
Internet | |
| Gloucester |
Total Blackout | |
| Lydney |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Stonehouse, England
Latest outage, problems and issue reports in Stonehouse and nearby locations:
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Stu Watts
(@StuWattsEsq) reported
from
Kingswood, England
Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow
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That Barney guy 💖💜💙
(@barney_parker) reported
from
Charfield, England
Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...
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Elly Hoult
(@HoultElly) reported
from
Cheltenham, England
@Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk
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Stu Watts
(@StuWattsEsq) reported
from
Kingswood, England
I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mandy Harvey
(@mandzmilly) reported
@Plusnet Hey, my internet has just went down. The light is solid orange. I’ve switched it off and back on again?
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Emma Grace
(@egrace1968) reported
@Plusnet getting hacked off now. No service from 12 September to 7 October and went off again on 14th October. I have no phone to call you to sort this out.
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-jessi-
(@_FilmFeed) reported
@Plusnet hello, I've had no internet since this morning, in WA2 area. They said there's an outage, when will it be back up?
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Kayleigh
(@KayleighRT91) reported
@Plusnet I haven't heard anything since joining your service on the 28th of September. Cant get through on the phone either. Please help I've been without internet for several weeks.
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Niamh
(@niamhrob) reported
@Plusnet I’ve had no internet since Saturday and I just got an email saying my query has been postponed until Wednesday. This is the worst broadband service I’ve ever been with and I was with talk talk for 2 years.
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Mike Torr
(@macronencer) reported
@Plusnet I've been waiting on your sales line listening to music for over twenty minutes now. I can't use the customer service line because I don't have a landline yet! What can I do? I need help with an order.
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Plusnet
(@Plusnet) reported
@finchinch I'm sorry to hear that your connection has dropped out again. It'll take up to 24 hours for the setting changes that Sammy made to take effect. Our faults team will contact you if the connection problems continue after this. Regards, Emily Plusnet Leeds 🌞
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Mike Torr
(@macronencer) reported
Plusnet phone support is helpful, but I was slightly concerned that they did "data security" by asking me two characters from my password. The password I had set for use logging into the web site. You know... the one that SHOULD have been securely hashed on the server. Hmm...
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Fiona Carey
(@finchinch) reported
@Plusnet Today, we don’t have any service again. No intermittent, just no connection.
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Mike Torr
(@macronencer) reported
@Plusnet There is a deeper technical issue here though. In order to match those 2 characters, I think the server has to store my password as plaintext. Even though no operators can see it, that means it's less secure and could be stolen more easily in a hack.