Plusnet

Plusnet Outage Report in Stonehouse, Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stonehouse, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stonehouse, Gloucestershire, England 10/15/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stonehouse, England

Latest outage, problems and issue reports in Stonehouse and nearby locations:

  • HoultElly Elly Hoult (@HoultElly) reported from Cheltenham, England

    @Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Chazmeister Charlie N (@Chazmeister) reported

    @Moztunes @Plusnet I actually can’t remember a company that was as bad as @Plusnet to deal with

  • Gemma_stacie Gemma (@Gemma_stacie) reported

    @Plusnet my contract is due to end at the beginning of May,I’ve had an email about staying with yourselves and upgrading ultimate fibre extra for £23.99 a month but when I go through I can’t find the link to click to upgrade and stay. I can’t get on your live chat can you help

  • Apwhite1402 Andy (@Apwhite1402) reported

    @triscoe @Rugbylad37 @Plusnet Good luck, you will need it. PlusNet weren't able to supply me with Internet for 9 months but still charged me the entire period. I vowed then to never ever return.

  • Plusnet Plusnet (@Plusnet) reported

    @LaurenCJAnkers Hi Lauren! We don't apply any service restrictions until 14 days, we just add a splash screen notification that you can bypass. If this is affecting your ability to use certain devices, send us a message with your username and we'll take a look. - Cal, Plusnet Leeds

  • IAmMikeBuckley Mike Buckley (@IAmMikeBuckley) reported

    @Plusnet Used to be so good at customer service, this is why I switched back but it’s now dreadful. No online chat support anymore and the Twitter account makes funny posts but are no help whatsoever

  • jgsouthy James Southworth (@jgsouthy) reported

    @shaun_tyssen @Plusnet YO10 having the same problem

  • rbcahdsn 𝐁 𝐄 𝐂 𝐂 𝐀 (@rbcahdsn) reported

    @Plusnet my internet keeps flashing orange everything’s plugged in correctly, tried resetting the box and turning on/off, can you help please?

  • Oz18902352 Oz (@Oz18902352) reported

    @cazzaragi Plusnet sim only, uses Ee network, great deals

  • shamelessly_vip David Young (@shamelessly_vip) reported

    @Plusnet Can i ask why my contract end date has been moved from june 2022 to March 23rd 2022? I never consented to that and will not be paying the out of contract price.

  • TonyODonnell008 Tony O’Donnell (@TonyODonnell008) reported

    @QubeGB We had a no show from a Qube tech today on behalf of Plusnet, claiming he couldn’t gain access. Why didn’t he call us? We are in a rural location with lots of parking. How frustrating. Both of your websites lay claim to first class customer service.