Plusnet

Plusnet Outage Report in Stonehouse, Gloucestershire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stonehouse, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stonehouse, Gloucestershire, England 01/17/2026 02:30

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stonehouse, Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Cheltenham and Stroud.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheltenham Internet
United KingdomStroud Internet
United KingdomStroud Internet
United KingdomCheltenham Internet
United KingdomGloucester Internet
United KingdomGloucester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stonehouse, England

Latest outage, problems and issue reports in Stonehouse and nearby locations:

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • HoultElly Elly Hoult (@HoultElly) reported from Cheltenham, England

    @Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk

  • InnovationPj pj.innovation (@InnovationPj) reported from Cheltenham, England

    @Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • StacyB1703 Stacy (@StacyB1703) reported

    @Plusnet shockingly bad Internet for the last 24 hours. When is this going to be fixed and when will I get a reply to my message?

  • G_D_Hume Graham Hume (@G_D_Hume) reported

    @SQRLTV @virginmedia Unfortunately loyalty isn't rewarded with alot of these companies, in fact I found Plusnet one of the few that does reward customer Loyalty. You're best to pitch them against each other and go from deal to deal every 18 months.

  • Hedgewise Kathryn Allen OUSA (@Hedgewise) reported

    So @Plusnet says on some pages of it's customer help that you can call them at 7.30 am... ring and the machine says 8.00 am

  • philmo999 Philip Morrish (@philmo999) reported

    @XMightyRed @SQRLTV @virginmedia Funnily enough - only option was sky (and their shocking customer service) or BT (who of course own Plusnet). Virgin are not available (which seems like a good thing).

  • CluettTegan Tegan♉️ (@CluettTegan) reported

    I have rented a flat in Cardiff since the beginning of July that I have only stayed in for 3 weeks max due to multiple lockdowns, wifi issues with @Plusnet meaning my best access to study resources are at home, and university saying we now cannot return. @BBCWatchdog #rentfornowt

  • mcuk2014 Mike (@mcuk2014) reported

    @plusnethelp Awful customer service from Plusnet. Since placing my broadband order almost a week ago I have been passed from pillar to post and no one cares. My "go live" date keeps being pushed back and I have no broadband as I have just moved into a flat (rent). Poor service.

  • Hedgewise Kathryn Allen OUSA (@Hedgewise) reported

    I don't check my email as much... but I just had a thought, and saw the bill from @Plusnet and now I'll likely have trouble sleeping, because the broadband stuff I thought was sorted last month seems to be sorted... but now they're overcharging me two extra line rentals...

  • nicnaknoo1997 nicola cox (@nicnaknoo1997) reported

    @Plusnet hi, can you clarify what the issue is with the internet please in Wirral. CH49 3NL. Have had no internet or landline all day. Have raised an issue but no reply . Thanks

  • Paddyjock Whisky God (@Paddyjock) reported

    @whiskeychap @plusnethelp No stamina. If you are a @Plusnet customer expect at least a 45 minute wait only for the line to then go dead

  • clarebeartweets Clarebear (@clarebeartweets) reported

    @plusnethelp I started a new broadband and phone service with you last year but am yet to receive my Plusnet Reward Card. Can someone please look in to this for me? Thank you