Plusnet

Plusnet Outage Report in Stonehouse, Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stonehouse, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stonehouse, Gloucestershire, England 02/21/2026 03:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stonehouse, Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Cheltenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheltenham E-mail
United KingdomCheltenham Internet
United KingdomStroud Internet
United KingdomStroud Internet
United KingdomCheltenham Internet
United KingdomGloucester Internet

Community Discussion

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Plusnet Issues Reports Near Stonehouse, England

Latest outage, problems and issue reports in Stonehouse and nearby locations:

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • InnovationPj pj.innovation (@InnovationPj) reported from Cheltenham, England

    @Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • HoultElly Elly Hoult (@HoultElly) reported from Cheltenham, England

    @Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LordWilsonVILLA LordWilsonVILLA🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿UAI (@LordWilsonVILLA) reported

    @bigkevilla82 @Plusnet ... then I spent ages trying to get the new router/modem to work only to find they hadnt set it up properly B4 they sent it out. I had to phone their 'experts' to find out the problem

  • MeadsDanny JazBur (@MeadsDanny) reported

    @stevefraser60 @Plusnet I’m having exactly the same problem, no email for two days and their website won’t load. I’ve sent a PM but got nothing back yet. Hope it gets sorted soon.

  • TechGregs Greg🐑💙♥️ (@TechGregs) reported

    @Mrwhosetheboss Think it is very much down to location. ee here I was gett8ng 100mbs down easy but plusnet and others. No wifi different as I have high speed GB fibre, I wait on 6G tech as it hits routers before phones.

  • iamlaurafallon Laura (@iamlaurafallon) reported

    Hi @Plusnet 👋 you’ve sent me a customer survey to complete as I recently cancelled - but the link to the survey doesn’t work 🙃

  • Plusnet Plusnet (@Plusnet) reported

    @acr4mpshee Our Customer Options team are the best people to speak to about this. They can be contacted directly on 0800 013 2632 Regards, Emily Plusnet Leeds

  • EvButton John (@EvButton) reported

    @jesseb4me @virginmedia @TalkTalk If you can, enquire with BT to fibre to the house. It’s being rolled out at an exponential rate. I’ve gone from Plusnet 45mbps to BT 900mbps and I get very strong signal from the router all over the house. It’s yet to dip below 700

  • PocketTrumpeter Jacob Standbridge (@PocketTrumpeter) reported

    @virginmedia Same issue on all browsers and devices. It's something specific to how the broadband isn't accessing the plusnet server, rather than a Thunderbird issue specifically.

  • Simples_3 S (@Simples_3) reported

    @plusnet Hello. For the past 2 days, a “session timeout” message appears when attempting to complete a new 30 day sim only contract application. Now on hold for 25+ mins to 0800791133 (new customer option). Do you want the business?!

  • zeetha Powered by Tea (@zeetha) reported

    Hi @plusnet how do I order a new router as I think mine is broken? Thanks!

  • appccessible Kevin (@appccessible) reported

    @itsjustm0o Yes. Their tracking services and delivery services have been down since Saturday. I spoke to chat on Saturday and cannot give me any information. Might cancel my @virginmedia order and go with @Plusnet for broadband.