Plusnet

Plusnet Outage Report in Stonehouse, Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stonehouse, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stonehouse, Gloucestershire, England 03/04/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stonehouse, Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Cheltenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheltenham E-mail
United KingdomCheltenham Internet
United KingdomStroud Internet
United KingdomStroud Internet
United KingdomCheltenham Internet
United KingdomGloucester Internet

Community Discussion

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Plusnet Issues Reports Near Stonehouse, England

Latest outage, problems and issue reports in Stonehouse and nearby locations:

  • HoultElly Elly Hoult (@HoultElly) reported from Cheltenham, England

    @Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jejquade Joanna Quade (@jejquade) reported

    My Mum was due to go live on Monday and have an engineer. Phone line works, no broadband and no engineer turned up. Nobody has responded in dms or the messaging service on your website. Your order update is no longer available to check either. This isn't acceptable @Plusnet

  • johnoworcs John Owen (@johnoworcs) reported

    @Plusnet @_JimDavis_ Expected to transfer from John Lewis this week. Told phone had swapped at 13.55 on Monday and that Broadband would follow before midnight. Now Wednesday evening and nothings happened, no communication and call centre values me so much that they don’t answer calls Rubbish service

  • Dweezil1968 Rae Lovejoy (@Dweezil1968) reported

    @Plusnet Unfortunately the issue has returned but the text service is not available today!

  • Topper293 Topper (@Topper293) reported

    @Plusnet can you please help me, you seem to have switched my phone line already, but I called yesterday to ensure this does nt happen as I have nt received the SIM

  • MartinCoops4 Martin Coops (@MartinCoops4) reported

    @Poppymay171 @taswoldCookie @JasonManford Because I don’t find the guy out of the PlusNet advert’s understudy remotely funny doesn’t mean I’m miserable - I would just rather defend genuinely poor people rather than a gazillionaire pampered failed ‘actress’

  • jempuk Michael Turnbull (@jempuk) reported

    @bt_uk is there an issue today. I know I’m with @plusnethelp @Plusnet but their not answering. Seems that my connection was up for a short period of time and then dropped. Any chance you can advise network status?

  • marie_cooper Marie Cooper (@marie_cooper) reported

    Ah. I called Plusnet and person I spoke to was very helpful. Turns out BT are doing work in the area and my internet has been down since 9.39am. I was at work so I didn't notice until I got home. The work should be complete by around 7pm apparently.

  • saltpig2 saltpig (@saltpig2) reported

    Hi @Plusnet I’ve been waiting 38 mins to cancel an appointment to look at the router. Isn’t there an easier way to cancel when no longer required?

  • kobb Michael Corbett (@kobb) reported

    @laurenmcdgogogo @LinkedIn And its back up now! A short term DNS problem by the look of it. Which ISP are you with? I am with @Plusnet

  • petebutler1969 Pete Butler (@petebutler1969) reported

    @Plusnet My 90 year old parents have been without broadband for 9 days. 4 engineer appointments have failed to turn up. Hope you're happy to ruin their Xmas as they can't zoom with children and grandchildren. Unbelievably bad service!!!!!!!!!!!!!!!!!!!!!!!!!!!!