Plusnet

Plusnet Outage Report in Sandwich, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sandwich, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sandwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sandwich, Kent, England 03/16/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Sandwich, England

Latest outage, problems and issue reports in Sandwich and nearby locations:

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AFZOK P Stone (@AFZOK) reported

    @Plusnet Think I know why cashback didn't register. My bank's list of direct debits shows last Plusnet taken Oct 2020. BUT the authorisation's still live. So your affiliate sales system assumes I'm existing customer? Quidco & aff network should be able to reinstate? I'll delete old DD.

  • JulianArthurs71 Julian Arthurs (@JulianArthurs71) reported

    @plusnet Website down, broadband off. I'm switching and there will be no exit fees.

  • JulianArthurs71 Julian Arthurs (@JulianArthurs71) reported

    @Plusnet no it wont do. Shockingly bad, almost criminal service. How many times do I have to ask to go to Ombudsman?

  • CJCorkish CJ Corkish (@CJCorkish) reported

    @Plusnet Hi I cant seem to get though to the business support on 0800 028 0282 I do option one but then it then doesn't ask me if it residential or business which is what it used to do 2 weeks ago. I can only normally call after 8pm. I have already log a job.

  • rl_keith Robert Keith (@rl_keith) reported

    OK @Plusnet my service stops working at 9:00 PM EVERY NIGHT. Your support stops working at 8:00 PM. Any ideas?

  • Jav_1882 Javad (@Jav_1882) reported

    @Hotspur67 I’m not going to ask but I bet whatever you’re paying BT it will be cheaper with PlusNet. If you’re looking to make some savings I’d go plusnet or ring them up and get a quote then go back to BT and speak to their customer retention department and they might make a counter offer.

  • SusanRead15 Susan Read (@SusanRead15) reported

    @lottyburns @ThreeUK PlusNet works extremely well. Still free roaming. I’m paying just over £8 now for 15Gb data & unlimited minutes & texts. Left GiffGaff as had issues making calls when abroad.

  • Jav_1882 Javad (@Jav_1882) reported

    @Hotspur67 In recent times no. The only issue I had was in August they gave me a new *** which is an old BT hub under the hood. They are always behind the curve with BT. There were performance (speed) issues so I had to buy a third party hub from Amazon and plusnet reimbursed me cost of it.

  • mikecore Michael Core (@mikecore) reported

    @Plusnet @plusnethelp I’ve received a “Failed Direct Debit instruction” email from despite me leaving as a customer several years ago. Please can you advise. Thanks

  • MarkPhi60195138 Mark Phipps (@MarkPhi60195138) reported

    @Plusnet When I try to look at the upgrade options on my broadband all I get is "An error has occurred You can't change your products for the moment, you have an order which is currently being processed. Please try again later.". Can you help?