Plusnet Outage Report in Sandwich, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sandwich, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sandwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Plusnet
Plusnet is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sandwich, England
Latest outage, problems and issue reports in Sandwich and nearby locations:
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Richard Phillips
(@Riphilli53) reported
from
Deal, England
@Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins
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Dan Knowlton
(@dknowlton1) reported
from
Acol, England
@plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.
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Emma Dixon RRR x
(@pinkfairy79) reported
from
Dover, England
@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Longden
(@ivywindows) reported
@Plusnet very disappointed with Plusnet, will be leaving this service as soon as my contract is up, very poor customer service, waiting more than 6 months for my reward card, no one is bothered, it’s all talk talk.
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Simon Cooper
(@FlippyFF) reported
@Plusnet Well that's strange as I last made contact with you in February - trying to cancel my bt sport which was not done.
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Josh Pacey 🎗
(@Josh_Pacey) reported
@Plusnet I'm having some issues with my router crashing. Please could someone help
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librdra3
(@jeffery_liberty) reported
@Plusnet my phone and my mums phone is not connected to the WiFi but the box is on we’ve had these problems before which you supposedly fixed but obviously not so I’m paying extra money to write this tweet as I’m using my data instead of the WiFi we PAY for!?
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Plusnet
(@Plusnet) reported
@Lee_HannahR Hi Hannah, I'm sorry to see that's an issue. We're not aware of any specific issues in your area but please feel free to send us a DM with your username if that's still a problem and we'll be able to look into it for you. - Adam - Plusnet Sheffield
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Jonty Pearce
(@JontyPearce) reported
Over 3 days with no Business Broadband from @plusnet. Nobody seems to be taking ownership of the problem. This is really poor customer service.
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PJN
(@pj_neris) reported
@Plusnet I wrote before on the same problem but got no reply. My Broadband stops regularly for a few minutes and comes back on its own. Happened again on 4/6 at 01:55’-02:03’. This impacts my work and the operation of my security systems. Should I be looking to switch provider?
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hiddentruth
(@Chintan578) reported
@Plusnet Guys steal money but please dont take money from innocent customers without providing proper internet.. Your service is worst than offlicence...
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keshan
(@x_keshan) reported
wasting data because you have plusnet wifi which never works is a pain
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Mick Knee
(@JerkerKnee) reported
@Plusnet Your customer service sucks!!! Never again.