Plusnet

Plusnet Outage Report in Sandwich, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sandwich, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sandwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sandwich, Kent, England 12/11/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sandwich, Kent, England

The most recent Plusnet outage reports came from the following cities: Margate and Canterbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomMargate Total Blackout
United KingdomMargate Internet
United KingdomMargate Internet
United KingdomMargate Internet
United KingdomMargate Internet
United KingdomMargate Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Sandwich, England

Latest outage, problems and issue reports in Sandwich and nearby locations:

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @millatte Hi Chris, thanks for getting in touch and I'm sorry to hear you're having issues with your connection. From testing the line a fault has been located close to the premises, meaning an engineer visit is required to investigate this further. -Tony Plusnet Sheffield

  • barryasbury barry asbury (@barryasbury) reported

    @Plusnet I'm trying to cancel my contract with you but cannot log on

  • ToniVerse ToniVerse (@ToniVerse) reported

    @DrETPeters As I speak, there’s currently someone from plusnet installing a new router. It’s just been so poor!!!! 🙃🙃🙃🙃

  • Ampfreak2 Ampfreak (@Ampfreak2) reported

    @Plusnet Hi. Have run into my credit cap. I have only had the sim a month, never used it and cancelled it over a week ago but now getting emails telling me I'm in my credit buffer. Phone queue is horrendous!!

  • RedAnt6 Red Ant (@RedAnt6) reported

    Surely the @Plusnet mailbox setup must be the most onerous ever designed. The most stupid constraints on a PIN number, then 101 options you don't really want!

  • Lon_Unattached London-Unattached (@Lon_Unattached) reported

    @plusnet - my PAC transfer to you from 3 seems to have gone wrong - I now have no service from 3, but the number isn't ported. Can you advise? trying to call customer service but have waited for 30 mins!

  • orangeskyline spontaneous (@orangeskyline) reported

    @Plusnet It’s a shame your customer service is rubbish, no phone line for 6 weeks now!! No phone calls I’ve had to chance this up and still no where! It’s a joke!

  • JonPhillips1974 Jon Phillips (@JonPhillips1974) reported

    @Plusnet Plusnet customer service is brilliant. Just spoke to Mush as I have to move to BT for fibre to the property, and the last email said I would have a charge of c. £16. He was really professional and answered my queries. How are companies like TalkTalk still in business?

  • BrimmellDen Den Brimmell 🇺🇦💙 The NHS (@BrimmellDen) reported

    @PhilBatemanMBE I don’t know if you can do anything to help but last Monday,City Fibre dug up the end of our street & since then several of my neighbours & my mom have been without phone &/or internet.Between us my mom & I have contacted @Plusnet & @bt_uk but got nowhere…

  • MrsTeenyB Mrs B (@MrsTeenyB) reported

    So it appears that @Plusnet are only available to block stolen mobiles from 8am to 8pm; no way to do so via the app, and no telephone support out of hours. That’ll not do 😢 #RubbishCustomerService #Plusnet #PlusnetMobile