Plusnet

Plusnet Outage Report in Sandwich, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sandwich, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sandwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sandwich, Kent, England 03/05/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Sandwich, England

Latest outage, problems and issue reports in Sandwich and nearby locations:

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • martinridd Martin Ridd (@martinridd) reported

    @Plusnet could you please provide an email address for customer service please -- thanks :)

  • OAK77uk OAK77uk (@OAK77uk) reported

    @Plusnet @plusnethelp Drop (again) is now evident from a high of 13+Mbs down now into the 9Mbs slowly dropped over 4wks: Same every time I raise issue. Pls check that Limiting Cap again at Glastonbury Exchange: We're off of Cabinet 8 Godney- you know the rest. Pls Chk

  • Simon_dttia Simon (@Simon_dttia) reported

    @Plusnet #poorcustomerservice shockingly poor customer service from plusnet followed by rude customer service from your call centre.

  • MrGregoryThomas Greg (@MrGregoryThomas) reported

    @Plusnet hi, is there a broadband service outage in HA2 at the moment? I work from home and currently struggling to get any work done.

  • Druffeh Iain Darnbrough (@Druffeh) reported

    @Plusnet Had to move house twice in the last 3 months. The first move my broadband was 2 weeks late in getting activated, reps never call back. Now 5 days into ordering new move and have a Broken Move? So they are unable to place order with Openreach. Awaiting Response Nightmare!

  • datbloodywoman thatbloodywomanreads (@datbloodywoman) reported

    @Plusnet Hey 👋 I’ve recently moved home and the previous owner had Wi-Fi with you. Her account closes tomorrow (19th) and she has left the router behind. Is there an easy way for me to continue the service or do I have to sign up from scratch as a new customer?

  • RC13722 RickC13722 (@RC13722) reported

    @Plusnet I can't seem to DM you. My data, texts and calls are no longer working. Seems to be an issue with the SIM.

  • StephenQuickArt STEPHEN QUICK (@StephenQuickArt) reported

    @Plusnet no mobile signal, Bristol, any news?

  • JillCollier16 Jill Collier 🟥 (@JillCollier16) reported

    @Plusnet Morning! I have a migraine, my daughter is doing a *very* important job from home and my internet keeps dropping out. I am getting stick for not having sorted it before. 😬 Can you help? DMs open.

  • MarkAWigmore Mark Wigmore (@MarkAWigmore) reported

    @EE The last I heard from Plusnet was, "Thanks for getting back to us Mark, our network doesn't actually support WiFi calling, however that is something we're hoping to introduce in the future."