Plusnet

Plusnet Outage Report in Sandwich, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sandwich, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sandwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sandwich, Kent, England 02/05/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Sandwich, England

Latest outage, problems and issue reports in Sandwich and nearby locations:

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • chalkeblue (((L Buckland))) (@chalkeblue) reported

    No response from @Plusnet or indeed @plusnethelp Nothing online to explain the dreadfully slow internet Tried all the tricks at our end, now need some response from our supplier Documents etc take so long to load it’s impossible to work from them

  • dariquo1 Dario (@dariquo1) reported

    That ******* plusnet advert, ungratefull little **** #tippingpoint

  • Deeva__89 𓊗 狄波拉 𓃠 (@Deeva__89) reported

    @Plusnet absolutely disgusted in the service, no urgency offered, no compensation offered and told we will have to pay for the engineer to come out Monday! Weve been without internet since Thursday morning, cant WFH and we are heavily reliant upon the internet in the lockdown! 😭

  • RossParker5 Ross Parker (@RossParker5) reported

    @croxleyclaire Yeah it’s infuriating tbh - have been a sky / plusnet and never had this issue.

  • ScreenNut MisterBabamook (@ScreenNut) reported

    @Plusnet Don't let that poor man's Peter Kay fool you. They're not here to help at all. Neither will they do you proud. All they do is offer you a very short grace period every six months. They will not help you if you're struggling.

  • Good_Godders Sam (@Good_Godders) reported

    @lee_bling1878 @Reddevil19721 @virginmedia WOW that is terrible, have you tried Plusnet, i believe they are good in some areas

  • bgisborne Ben Gisborne (@bgisborne) reported

    @JohnLewisRetail @Plusnet my Granny took out new broadband 6 weeks ago and order wasn’t placed for some unknown reason. Meant to go live yesterday but no luck. Now told only option is £50 for an engineer to come out. Terrible customer service and not ideal for a vulnerable 79 old

  • tooshortplanks Paul (@tooshortplanks) reported

    Absolutely disgusted by @plusnet chasing down payment during these financially difficult times through a debt recovery firm. I was a customer for years and because I was moving I needed to cancel our agreement. No negotiating, just threats.

  • finduramit Amit Gupta (@finduramit) reported

    @plusnethelp Hello Emily we tested mainly on your WiFi but I tested today on network cable but it wasn't any better.😭😭 My family is cursing me every minute for selecting Plusnet. Please allow us to leave early without any penalty charges. It's a nightmare.

  • AnnaHatton8 Anna Hatton (@AnnaHatton8) reported

    @Plusnet The internet has been down in M14 for over 24hours plus....any ideas? Everyone in the house has study deadlines and haven't been able to work. I've had to pay for BT open Wifi to send this message...its impossible to find a contact on your website.