Plusnet

Plusnet Outage Report in Sandwich, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sandwich, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sandwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sandwich, Kent, England 02/21/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Sandwich, England

Latest outage, problems and issue reports in Sandwich and nearby locations:

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DerekMoger derek moger (@DerekMoger) reported

    @Plusnet how come your stupid bot wont talk to me ?? i want to know why i am still waiting for a router and my service goes live monday !!!

  • ayley26 karen howlett (@ayley26) reported

    @Plusnet It doesn't clear anything up already from clarifying you've messed up my account for months. Soooo,I would like a link to raise an official complaint,not a ticket you have raised,a written complaint i have made,pointing out everything that's gone on.

  • JohnWil12559159 John Wilson (@JohnWil12559159) reported

    @Plusnet Changed from BT for plusnet. Had nothing but problems. Router is nowhere near as good. Keeps dropping out of signal. I thought it would be as good as BT being owned by them. Speeds guaranteed the same, but simply doesn't work well. Too unreliable.

  • ayley26 karen howlett (@ayley26) reported

    @Plusnet just checked my monthly bill ,and it's showing 15 pounds when its nearer 40. Every month you've managed to get something wrong, can I have an email address to make an official complaint this time. Its getting completely ridiculous now.

  • the_lazy_ferret Clive Slade (@the_lazy_ferret) reported from Seal, England

    Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

  • nouniform No Uniform (@nouniform) reported

    @charlesmj Never had talk talk and bt, but heard awful things about talk talk. Plusnet we had a good experience with. We are with vodafone now and had not good experience. Bt is a pricier, than any of them but the also own plusnet

  • CalJW Calum (@CalJW) reported

    @Plusnet Hi guys, I wanted to query with you regarding our internet. My partner uses a work VPN to do her job but the internet goes down for 10-20 seconds despite being wired direct to the router meaning her VPN drops out and in which isn't ideal. Any advice?

  • Stuart11266591 Stuart (@Stuart11266591) reported

    @Plusnet Hello.I cannot make calls or send texts due to having no signal. I called on a land line but all the person said was that she'll send me another sim card which doesn't solve my immediate problem. Are there works going on in the WV9 area? When will my service be restored

  • tony_kenobi Tony (@tony_kenobi) reported

    @Plusnet having speed problems in my area, router keeps disconnecting, any issues in PR2?

  • ElaineMatheo Elaine Matheo (@ElaineMatheo) reported

    PLUSNET MIS SOLD A PACKAGE THAT DOES NOT WORK IN MY AREA AND HAS MY MONEY FOR TWO MONTHS PLUSNET IS NOT A RELIABLE COMPANY AND THEIR CUSTOMER SERVICE DO NOT TELL THE TRUE DO NOT TRUST PLUSNET