Plusnet

Plusnet Outage Report in Sandwich, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sandwich, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sandwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sandwich, Kent, England 03/13/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Sandwich, England

Latest outage, problems and issue reports in Sandwich and nearby locations:

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • daves_wee_hoose David (@daves_wee_hoose) reported

    Great. Off to a bad start with @Plusnet mobile. Plusnet send email saying my PAC is incorrect. My original network claim they can't do anything as my PAC is being processed by Plusnet!! 😐

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • pressfivefor ned dwyer (@pressfivefor) reported

    @Plusnet hi, please tell me how to get a replacement Plusnet SIM. I lost mine. I am an existing Plusnet customer. Thanks

  • i_sainsburys IMadeThisAccountBecauseSainsburysDoesntHaveAnEmail (@i_sainsburys) reported

    @Plusnet I need to cancel my plusnet account and contract but your help site only gives a phone number to contact. Is there a way I can do this in writing?

  • Newoneinvillage Jean Pierre Ivanov (@Newoneinvillage) reported

    @TooGoodToGo_UK Hi there I was using your app before using my Plusnet WiFi and it was working perfectly. Now I am on community fibre and your app is not working on it. Can you help me to fix this please?

  • Jenny1175xxx Jen x (@Jenny1175xxx) reported

    @Plusnet My local connection is well established via Ethernet cable but the broadband keeps dipping in and out constantly throughout the day but not evening. Did not have this problem last week but happened over 2 days now. You just need to turn up the broadband speed in S35 Sheffield

  • p3x595 Philip Melling (@p3x595) reported

    @Plusnet Thanks. Managed to get it sorted remotely! Needed a factory reset of the router and re-entering login details.

  • Priceyt Tim (@Priceyt) reported

    @grayomtb @chrislusty @Plusnet Just checked mine & was 110 down & 5up... should be a lot more so re-set router... 250 down & 300 up (pay for 400 so may have a whinge if I can be arsed...) that's with gigaclear as BT are too feckless to sort the road out..

  • Plusnet Plusnet (@Plusnet) reported

    @justme52181797 Hi, I'm sorry to hear this and for the inconvenience this must have caused. Please direct message the mobile number related to the account and our mobile trained agents will be happy to help. - Beth, Plusnet Sheffield

  • lauzcon Laura (@lauzcon) reported

    @plusnethelp not happy about the service I’ve received. Been a customer 10 years and switch to move home has been a shambles. 2 weeks without internet due to Plusnet’s mistake, then after being assured I’d have internet by midnight last night, there’s still no connection