Plusnet

Plusnet Outage Report in Sandwich, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sandwich, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sandwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sandwich, Kent, England 02/06/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Sandwich, England

Latest outage, problems and issue reports in Sandwich and nearby locations:

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JillCollier16 Jill Collier 🟥 (@JillCollier16) reported

    @sarforalltosee I am very happy with Plusnet. Good customer service and sensible deals.

  • quinacosatu Cristina Riudoms (@quinacosatu) reported

    After 8 year as a customer I am leaving @Plusnet, you are not allowing to dispute an unreasonable charge because an @OpenreachHelp engineer has lied. You do not give any option, leaving the customer unprotected from @WeAreOpenreach abusive claims

  • RobinGasc Robin Tracey (@RobinGasc) reported

    @Plusnet My mobile phone is down and the phone system was no service for awhile and now it’s come back as plusnet but my phone doesn’t work.

  • sparko73 Mark Calvey (@sparko73) reported

    @Plusnet Well after quitting Sky broadband for Plusnet... We (Family and very frustrated kids) have now had no internet since Thursday (Sky Ceased) 20th when your service went live!! as your router has still not turned up.. router sent Mon 17th and no tracking. RMail reliability.

  • Chri592 Chris (@Chri592) reported

    @Plusnet I'm thinking of switching to PlusNet Mobile from @EE but I hear there's no support for 'Short Code' numbers. Does this mean you just can't SEND texts to short code numbers or can you not receive from them either? I often get verification codes from these numbers.

  • Plusnet Plusnet (@Plusnet) reported

    @dr_goosey Hi there, sure and I'm sorry that it's due to an issue with the router. I've shipped out a replacement Hub One and that should reach you within the next 3 to 5 working days. - Adam - Plusnet Sheffield

  • TrevorRoutledge Trevor Routledge (@TrevorRoutledge) reported

    @Plusnet Thanks. Spoke to your customer services earlier. Trevor

  • gazamacca gaz (@gazamacca) reported

    @Plusnet absolutely disgusted with this company, customer service is non existent, Charged me £130 for leaving my contract early then passed the debt on after a few weeks even tho I had a dispute with them about the service I was received from them. Dont go near !!!

  • PiyushKSharma28 Piyush Sharma (@PiyushKSharma28) reported

    @Plusnet Done all that.. even tested 2 other routers.. fault seems to be at Plusnet's end.. do you have any outage going in BN12 postcode

  • rossiontherun Andrew Ross (@rossiontherun) reported

    Staying in the beautiful Lake District great times only bad thing is shocking service provided by @Plusnet been 3 days now without Wi-fi and it’s a new installation terrible wouldn’t recommend them to anyone awful