Plusnet Outage Report in Saltash, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saltash, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saltash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saltash, Cornwall, England 12/05/2023 20:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Saltash, Cornwall, England

The most recent Plusnet outage reports came from the following cities: Plymouth, Liskeard and Callington.

Loading map, please wait...
City Problem Type Report Time
United KingdomPlymouth Internet
United KingdomPlymouth Internet
United KingdomLiskeard Internet
United KingdomCallington Phone
United KingdomPlymouth Internet
United KingdomPlymouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Saltash, England

Latest outage, problems and issue reports in Saltash and nearby locations:

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from Plymouth, England

    @plusnethelp @Plusnet hi, everytime I call your technical helpline it rings once then goes silent. My WiFi isn’t working. Please help

  • BuryCasual87 Mike P (@BuryCasual87) reported from Plymouth, England

    Any news yet @Plusnet because your service is becoming embarrassing now and your customer care is pathetic. Is anyone gonna reply????

  • BuryCasual87 Mike P (@BuryCasual87) reported from Plymouth, England

    Woke up this morning with really poor WiFi from @Plusnet. Never had any problems before today. Anyone else having a problem? Noting will work via WiFi? Even my Google chrome won't play the radio it's that poor? Not good

  • BuryCasual87 Mike P (@BuryCasual87) reported from Plymouth, England

    @Plusnet Any idea what's going on with your service? The WiFi keeps cutting out numerous times a day and even numerous times an hour. All day yesterday it was doing it and once again the same this morning. Getting quite annoying now

  • gregorybaser Gregory Baser (@gregorybaser) reported from Plymouth, England

    @Plusnet Once again. no broadband, more minusnet than plusnet. No help available until tomorrow. More than dissatisfied and disappointed. 😔

  • Sjd_22 Sarah Jayne Davies (@Sjd_22) reported from Liskeard, England

    Dear @martinstanford I just listened to the advice about routers. I use @Plusnet who are great. I never use a pre configured route supplied by an ISP and only use @DrayTekUK routers. I frequently check it for firmware updates & only allow my list of MAC addresses #JerseyBread

  • MattShaw85 Matt Shaw (@MattShaw85) reported from Tavistock, England

    Now 15 days since @Plusnet were supposed to connect our broadband. Had 4 engineers out, called 6 times, different answers every time. Only Robin in @plusnethelp started taking the problem seriously, so kudos to him. But this is still absolutely ridiculous!

  • sassycat60 Sarah P (@sassycat60) reported from Plymouth, England

    Very disappointed with @Plusnet customer service today. Arrogant male talking over me, not at all helpful. @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PiyushKSharma28 Piyush Sharma (@PiyushKSharma28) reported

    @Plusnet Done all that.. even tested 2 other routers.. fault seems to be at Plusnet's end.. do you have any outage going in BN12 postcode

  • antony_nomis Antony Nomis (@antony_nomis) reported

    @Plusnet General internet usage. Browsing, Discord, Teams, YouTube etc. The downstream connection is fine, there is no issue there. Additionally my WiFi connection is strong and stable, which I have checked by pinging the router. It’s the upstream connection that is the problem.

  • picoflu Simply Diagnostics (SDN) (@picoflu) reported

    Shocking service from @Plusnet we signed up for business internet on 21st April, the line wasn't connected until 12th May and we are still waiting for the router to be delivered. Promised the hardware had been sent twice. Still nothing. Avoid.

  • Porrohman1 Restless Native (@Porrohman1) reported

    @lindy_lou077 All use the same network, only difference is exchange equipment and customer service. Plusnet is basically BT anyway.

  • ReachBenSpeake Ben Speake (@ReachBenSpeake) reported

    @Plusnet shocking service, constantly put bands/ caps on my speed - fixing them only to break them again a few weeks later. Unhelpful staff, no apologies, no compensation - if i cancelled my direct debit you’d soon contact me but no urgency if it’s a customer issue

  • Chri592 Chris (@Chri592) reported

    @Plusnet I'm thinking of switching to PlusNet Mobile from @EE but I hear there's no support for 'Short Code' numbers. Does this mean you just can't SEND texts to short code numbers or can you not receive from them either? I often get verification codes from these numbers.

  • Simon_Meacock Simon Meacock (@Simon_Meacock) reported

    @Plusnet I've received an email about exceeding my bandwidth quota, but the links to the faq to fix it just give 404 errors.

  • bahahama keeping it real (@bahahama) reported

    @Plusnet My Internet an phone was down for over a month an plusnet did nothing to fix it..Will never use them again 😒

  • gazamacca gaz (@gazamacca) reported

    @Plusnet absolutely disgusted with this company, customer service is non existent, Charged me £130 for leaving my contract early then passed the debt on after a few weeks even tho I had a dispute with them about the service I was received from them. Dont go near !!!

  • xynamic Xynamic (@xynamic) reported

    @Plusnet Hi.. Our internet has been off and on all day. mainly off. Can you help?