Plusnet

Plusnet Outage Report in Saint Asaph, Denbighshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saint Asaph, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saint Asaph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saint Asaph, Denbighshire, Wales 11/14/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Saint Asaph, Denbighshire, Wales

The most recent Plusnet outage reports came from the following cities: Rhyl.

Loading map, please wait...
City Problem Type Report Time
United KingdomRhyl Wi-fi
United KingdomColwyn Bay Internet
United KingdomRuthin TV
United KingdomColwyn Bay Wi-fi
United KingdomColwyn Bay Wi-fi
United KingdomRhyl Internet

Community Discussion

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Plusnet Issues Reports Near Saint Asaph, Wales

Latest outage, problems and issue reports in Saint Asaph and nearby locations:

  • jborgbarthet Julian Borg-Barthet (@jborgbarthet) reported from Colwyn Bay, Wales

    @RhiwWard Yerburgh Avenue has been fighting an uphill battle with BT for weeks due to intermittent broadband faults on Plusnet and BT subscriptions. The exchange is where the fault is and it looks like they’re not willing to upgrade our cabinet. We need council support!!

  • davedpg David Edwards (@davedpg) reported from Caerwys, Wales

    @davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

  • thatboygwyn steven white (@thatboygwyn) reported from Ruthin, Wales

    @Plusnet my dad got a sim from you guys a month or so ago but the reception is nonexistent, no 4g or WiFi calling and he’s barely able to use his phone. How do we cancel the contract?

  • LibbyMc1988 Libby McClelland (@LibbyMc1988) reported from Prestatyn, Wales

    @Plusnet Are you having issues today? My router is constantly turning orange and dropping wi-fi

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • fooflington 𝙼𝚊𝚝𝚝𝚑𝚎𝚠 𝚂𝚕𝚘𝚠𝚎 🇪🇺🇬🇧🌈🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@fooflington) reported

    @Plusnet Hi Beth, Even as a plusnet customer, my service has been fine today. I was wondering if you could explain what a "webage" was? :-) Thanks

  • taniacarlow Tania (@taniacarlow) reported

    @Plusnet The issues are Plusnet’s not mine. Have DM’d you.

  • Plusnet Plusnet (@Plusnet) reported

    @Tasty_Reg Hello, For a short time this morning a small number of customers were experiencing problems connecting to their Broadband service. We worked quickly to resolve the issue and we are very sorry for the inconvenience this has caused. All the best - Beth Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @annmilne9 Hi Anna, for a short time this morning a small number of customers were experiencing problems connecting to their Broadband service. We worked quickly to resolve the issue and we are very sorry for the inconvenience this has caused. - Curtis, Plusnet Sheffield

  • yamezhamilton yamez 💊👀💡📈 (@yamezhamilton) reported

    rep from @Plusnet sang to me while we were troubleshooting my router and then referred to me as "ma luv" in an endearing northern accent after fixing everything... customer service done right 🥲🇬🇧

  • SQLCadavre Craig Wilkinson (@SQLCadavre) reported

    @Plusnet Went down for me at 00:35, seems to be OK now. Having to reconnect all of my network since I factory reset my router. It's been a fun morning

  • Tasty_Reg Tasty Reg (@Tasty_Reg) reported

    @Plusnet @quantumhealer1 9 hrs is not a short time and there are thousands of reports on Down Detector, starting at 12.30am. Why did it take 8 hours to acknowledge an issue despite promoting 24/7 support? We understand that things go wrong but you are solely lacking in the way you have dealt with it.

  • Plusnet Plusnet (@Plusnet) reported

    @LauraSw85121377 Hello, For a short time this morning a small number of customers were experiencing problems connecting to their Broadband service. We worked quickly to resolve the issue and we are very sorry for the inconvenience this has caused. All the best - Beth Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @adamramadan Hi Adam, For a short time this morning a small number of customers were experiencing problems connecting to their broadband service. We worked quickly to resolve the issue and we are very sorry for the inconvenience this has caused. Regards, Emily Plusnet Leeds 🌞

  • DariusMehta Darius Mehta (@DariusMehta) reported

    @Plusnet Been down all morning so far. Having to use mobile data. Tried calling but cut off after message that there were high volume of calls. Please let me know when this will be fixed.