Plusnet outages and service status in Rotherham, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Rotherham, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Rotherham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rotherham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Plusnet Issues Reports Near Rotherham, England
Latest outage, problems and issue reports in Rotherham and nearby locations:
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Hannah🌻💛 (@hannahloufrench) reported from Sheffield, England@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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Steve (@premleaguesteve) reported from Edenthorpe, England@Plusnet evening, our broadband is down, has been all day. Was working fine when we went to bed last night and this morning it wasn't working. Tried all the usual stuff. Turned it on and off etc, checked cables . Still nothing
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Emma lovatt (@Emlovatt09) reported from Worksop, England@Plusnet awful customer service shocking be careful you dont get robbed by them
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Lucas Jedrzejak (@LucasJed) reported from Sheffield, England@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Doddy (@doddytyke) reported from Penistone, England@Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??
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Lucas Jedrzejak (@LucasJed) reported from Sheffield, England@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Doddy (@doddytyke) reported from Penistone, England@Plusnet I've only just moved over to Plusnet from years with Vodafone. Let's say it's not a great start to being with you. I required help on Thursday and not today.
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Richard Parker (@Richard_Parker) reported from Doncaster, England@plusnethelp Certain apps and websites don’t seem to be working when connected to my @Plusnet WiFi the past couple of weeks. Any ideas what the problem could be?
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#StayHomeSaveLives WEAR A MASK😷 (@julie_marsden) reported from Sheffield, England@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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Dave Evans (@rdt_daveevans) reported from Sheffield, England@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Freddie Coates (@FredCoates1999) reported from Sheffield, England@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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Martin Tune (@_martint81) reported from Laughton-en-le-Morthen, EnglandMy internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.
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Kelly (@kelly_tengi) reported from Sheffield, England@Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.
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Richard Parker (@Richard_Parker) reported from Doncaster, EnglandThat’s my broadband reluctantly changed. @Plusnet you have been brilliant and hope one day I’ll be back with you. All comes down to cost at the end of the day and can’t turn my nose up at saving over £6 a month.
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Craig ⚛︎ Marston (@CraigMarston) reported from Sheffield, England@AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…
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Doddy (@doddytyke) reported from Penistone, England@Plusnet I can send texts but not receiving any. Help please!!
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Charlie Cottam (@charliecottam) reported from Worksop, England@plusnethelp Hi! Switched from Sky 6 months ago to PlusNet. Internet constantly dropping out (never had a problem in ten years). Usually at night or when two devices online. Any advice? Have reset and unplugged and used master socket. Frustrating as trying also to work from home!
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Helen Royles-Jones (@_HelenJones_) reported from Sheffield, England@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
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Gavin Wood (@Woodgavaroo) reported from Conisbrough, England@Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?
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Romulo Alex (@romuloalex_) reported from Sheffield, Englandbeing in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tanya Ho (@tho78450) reported@gary_mutimer @EE Total con. What's the use of being hassled by Plusnet to move to fibre broadband and getting a copper speed. Rank customer service. After five calls (three of which the call was cut) the adviser refuses to repeat their name and eventually tells me "complain online" HOW???
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REBECCA (@BECCABEAN) reportedConfused, you will no longer be providing a service to me and offered me to terminate fee free and move to BT . Attempted to move to BT , who couldn't provide the service I needed so found elsewhere. You're now trying to charge me early termination fee?? Why? @Plusnet
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(((Tim from Radio Clash))) 🌈 🏳️🌈💛🤍💜🖤 (@radioclashblog) reportedSadly we are still last mile copper here, no Community/Open Reach fibre yet but we do have Virgin Media (old cable)... Yes I know...but I suspect support will be as **** like nearly all of them now....if Plusnet wasn't dropping phones and Zen wasn't hyper expensive I'd use them.
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David (@David297819311) reported@EE rubbish customer service. Plusnet changed over my contract to you 2 weeks ago and each day I have to reset my Internet connection to sky. On hold for almost an hour tonight and no reply. I do not want online help I want to speak to a human who can explain why this happens.
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Heena Modi Ⓥ 🌱 (@PlantShift) reported@Plusnet I've texted help to 07800008121 as my internet keeps dropping out. I look forward to hearing from someone soon.
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Rob Dyson (@dysontour) reported@Plusnet @BECCABEAN You really aren't thinking about your customers. I asked a simple question about being moved whilst out of contract and just get the stupid bots.
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Not Now Dave (@not_now_dave) reportedMy broadband service is up soon and was possibly looking at leaving my current provider. Now @bt_uk, @EE and @Plusnet have now added a setup fees they can do one
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Mike_White (@MikeWhi29270353) reported@Matt_Q_OnX No, not all broadband suppliers support landlines numbers: PlusNet doesn't, for example.
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sussexgirl (@sussexgirl3) reportedMy sister who was with plusnet but was then changed to EE ( Both part of B.T.) It has taken 3 mnths but they have lost her landline , given another which means telling everyone. So Brit Telecom not world leaders in communication but champions of very poor service .
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Big Dave (@bigdavesnokia) reported@ArmchairAdml Got my mum Plusnet full fibre 145 package for 25 quid (existing customer 2Y contract) and 1p mobile 1000 mins and 10gb data for £7.20 recently (no contract). She's 82 and makes most of her calls on WhatsApp and telegram nowadays anyway. Did have to do away with the landline tho.