Plusnet Outage Report in Rotherham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Rotherham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rotherham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Rotherham, England
The most recent Plusnet outage reports came from the following cities: Sheffield, Thurcroft and Barnsley.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Thurcroft |
Wi-fi | |
| Sheffield |
||
| Barnsley |
Wi-fi | |
| Sheffield |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Rotherham, England
Latest outage, problems and issue reports in Rotherham and nearby locations:
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Charlie Cottam
(@charliecottam) reported
from
Worksop, England
@plusnethelp Hi! Switched from Sky 6 months ago to PlusNet. Internet constantly dropping out (never had a problem in ten years). Usually at night or when two devices online. Any advice? Have reset and unplugged and used master socket. Frustrating as trying also to work from home!
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Richard Parker
(@Richard_Parker) reported
from
Doncaster, England
That’s my broadband reluctantly changed. @Plusnet you have been brilliant and hope one day I’ll be back with you. All comes down to cost at the end of the day and can’t turn my nose up at saving over £6 a month.
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet I can send texts but not receiving any. Help please!!
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??
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Mick Steer
(@micksteer) reported
from
Dodworth, England
@Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?
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Fiona Radford
(@feefee2410) reported
from
Harthill with Woodall, England
@plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?
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Martin Tune
(@_martint81) reported
from
Laughton-en-le-Morthen, England
My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet I've only just moved over to Plusnet from years with Vodafone. Let's say it's not a great start to being with you. I required help on Thursday and not today.
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Gavin Wood
(@Woodgavaroo) reported
from
Conisbrough, England
@Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?
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#StayHomeSaveLives WEAR A MASK😷
(@julie_marsden) reported
from
Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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Doddy
(@doddytyke) reported
from
Penistone, England
@maburgess8 Plusnet that runs off EE. I'd understand if I wasn't receiving any service but I'm able to use it without any issues except from receiving calls and text messages. WhatsApp, Facebook messenger etc. no problems at all. Strange
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Michael Brennan
(@mickthewelder) reported
from
Doncaster, England
@plusnethelp ex customer promised Invoices as account was closed prior to receipt. Invoices have not shown almost a week later. Chat online not working. Help Plusnet.
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Craig ⚛︎ Marston
(@CraigMarston) reported
from
Sheffield, England
@AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…
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Freddie Coates
(@FredCoates1999) reported
from
Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Richard Parker
(@Richard_Parker) reported
from
Doncaster, England
@plusnethelp Certain apps and websites don’t seem to be working when connected to my @Plusnet WiFi the past couple of weeks. Any ideas what the problem could be?
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Kelly
(@kelly_tengi) reported
from
Sheffield, England
@Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.
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Doddy
(@doddytyke) reported
from
Penistone, England
@johnnytwoscoops @Plusnet Try this if on Android: Apparently: Settings, Mobile Networks Network Operators Turn off Select Automatically Scan Networks Click on the Network Mine is ok now
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Bailey
(@steve5162) reported
I am currently a Plusnet mobile customer. My chosen plan was £6, 4Gb data, unlimited calls and texts on a rolling 30 day arrangement. My monthly plan has increased to £6.55. My old arrangement is still available to new customers which I consider grossly unfair @Plusnet
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P Stone
(@AFZOK) reported
@Plusnet More likely your sales system just itself checks if a referred customer is 'existing' and if yes doesn't confirm the order to the affiliate network it came from. (I realise Aff. Window & Quidco never see one's account details)
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Luke Carpenter
(@LukeCarpenter1) reported
@Plusnet my internet has been awful the last couple of weeks but has now stopped working completely. Down detector has said their are issues on your side, when will this be fixed? I have important work meetings this morning that can’t be missed. I’m in KT6
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Julian Arthurs
(@JulianArthurs71) reported
@plusnet Website down, broadband off. I'm switching and there will be no exit fees.
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P Stone
(@AFZOK) reported
@Plusnet Think I know why cashback didn't register. My bank's list of direct debits shows last Plusnet taken Oct 2020. BUT the authorisation's still live. So your affiliate sales system assumes I'm existing customer? Quidco & aff network should be able to reinstate? I'll delete old DD.
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Julian Arthurs
(@JulianArthurs71) reported
@Plusnet no it wont do. Shockingly bad, almost criminal service. How many times do I have to ask to go to Ombudsman?
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mrparker666
(@mrparker666) reported
@CravenHarrogate I wanted to sign up to the BT one, but Plusnet won't let me cancel my 18mnth contract
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Badger Of Steel
(@BadgerOfSteel) reported
@O2 checked your online tool and it says no incidents but our landline from @Plusnet is down in the area. (Confirmed it's an issue in area with plusnet). I have no data service from you guys... (TN31) could you confirm if you have an issue to? Turned off my WiFi but no data.
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Javad
(@Jav_1882) reported
@Hotspur67 I’m not going to ask but I bet whatever you’re paying BT it will be cheaper with PlusNet. If you’re looking to make some savings I’d go plusnet or ring them up and get a quote then go back to BT and speak to their customer retention department and they might make a counter offer.
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CJ Corkish
(@CJCorkish) reported
@Plusnet Hi I cant seem to get though to the business support on 0800 028 0282 I do option one but then it then doesn't ask me if it residential or business which is what it used to do 2 weeks ago. I can only normally call after 8pm. I have already log a job.