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Plusnet

Plusnet Outage Report in Rotherham, England

Why is my Plusnet service not working?

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If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Rotherham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rotherham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Rotherham, England

The most recent Plusnet outage reports came from the following cities: Sheffield, and Dronfield.

CityProblem TypeReport Time
Sheffield Total Blackout 9 days ago
Dronfield E-mail 2 months ago
Doncaster Phone 2 months ago
Sheffield Internet 3 months ago
Thurcroft Wi-fi 3 months ago
Sheffield E-mail 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rotherham, England

Latest outage, problems and issue reports in Rotherham and nearby locations:

  • CraigMarston
    Craig ⚛︎ Marston (@CraigMarston) reported from Sheffield, England

    @AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…

  • doddytyke
    Doddy (@doddytyke) reported from Penistone, England

    @Plusnet I've only just moved over to Plusnet from years with Vodafone. Let's say it's not a great start to being with you. I required help on Thursday and not today.

  • doddytyke
    Doddy (@doddytyke) reported from Penistone, England

    @johnnytwoscoops @Plusnet Try this if on Android: Apparently: Settings, Mobile Networks Network Operators Turn off Select Automatically Scan Networks Click on the Network Mine is ok now

  • mickthewelder
    Michael Brennan (@mickthewelder) reported from Doncaster, England

    @plusnethelp ex customer promised Invoices as account was closed prior to receipt. Invoices have not shown almost a week later. Chat online not working. Help Plusnet.

  • charliecottam
    Charlie Cottam (@charliecottam) reported from Worksop, England

    @plusnethelp Hi! Switched from Sky 6 months ago to PlusNet. Internet constantly dropping out (never had a problem in ten years). Usually at night or when two devices online. Any advice? Have reset and unplugged and used master socket. Frustrating as trying also to work from home!

  • micksteer
    Mick Steer (@micksteer) reported from Dodworth, England

    @Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?

  • FredCoates1999
    Freddie Coates (@FredCoates1999) reported from Sheffield, England

    @AdamDickinson01 You’re too kind but it’s all down to Plusnet!

  • LucasJed
    Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • premleaguesteve
    Steve (@premleaguesteve) reported from Edenthorpe, England

    @Plusnet evening, our broadband is down, has been all day. Was working fine when we went to bed last night and this morning it wasn't working. Tried all the usual stuff. Turned it on and off etc, checked cables . Still nothing

  • doddytyke
    Doddy (@doddytyke) reported from Penistone, England

    @maburgess8 Plusnet that runs off EE. I'd understand if I wasn't receiving any service but I'm able to use it without any issues except from receiving calls and text messages. WhatsApp, Facebook messenger etc. no problems at all. Strange

  • Richard_Parker
    Richard Parker (@Richard_Parker) reported from Doncaster, England

    @plusnethelp Certain apps and websites don’t seem to be working when connected to my @Plusnet WiFi the past couple of weeks. Any ideas what the problem could be?

  • feefee2410
    Fiona Radford (@feefee2410) reported from Harthill with Woodall, England

    @plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?

  • _martint81
    Martin Tune (@_martint81) reported from Laughton-en-le-Morthen, England

    My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.

  • Woodgavaroo
    Gavin Wood (@Woodgavaroo) reported from Conisbrough, England

    @Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?

  • Richard_Parker
    Richard Parker (@Richard_Parker) reported from Doncaster, England

    That’s my broadband reluctantly changed. @Plusnet you have been brilliant and hope one day I’ll be back with you. All comes down to cost at the end of the day and can’t turn my nose up at saving over £6 a month.

  • doddytyke
    Doddy (@doddytyke) reported from Penistone, England

    @Plusnet I can send texts but not receiving any. Help please!!

  • julie_marsden
    #StayHomeSaveLives WEAR A MASK😷 (@julie_marsden) reported from Sheffield, England

    @Plusnet hi wonder if you could help, my internet is constantly going off. Please help.

  • kelly_tengi
    Kelly (@kelly_tengi) reported from Sheffield, England

    @Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.

  • doddytyke
    Doddy (@doddytyke) reported from Penistone, England

    @Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??

  • rdt_daveevans
    Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dancingrichard
    Richard Otter (@dancingrichard) reported

    @Plusnet Award winning customer service??? Rubbish. Supposed to be getting installed today by 1pm. Waiting in. Nothing! No contact, no apologies, nothing. Should have gone with Virgin.

  • Vintage_BM
    the flower decorative (@Vintage_BM) reported

    Absolutely sick and tired of being fobbed off by @Plusnet @bt_uk @MartinSLewis can you help

  • LouisaMarie92
    Louisa Marie Turner (@LouisaMarie92) reported

    @JennaWi99084561 @Plusnet Oh god I don’t fancy going through that process! Can never find a number!

  • derryfam
    Cath Derry (@derryfam) reported

    @Plusnet @Plusnet we have raised a query regarding the £50 voucher that we did not receive. We have chased this and now being told that as we have not claimed we can’t have what was offered!! not what was expected due to choosing you for your customer services reputation. Please help

  • Baz_Fairhurst
    Barrie Fairhurst (@Baz_Fairhurst) reported

    @Plusnet I was unable to reply yesterday since my internet was down. So I printed off a complaint letter, put a stamp on it and walked to the post box. Because I was unable to work. You should have my letter today.

  • dbrb2
    Ben Barker (@dbrb2) reported

    Plusnet DNS not working.Oh well,not a problem,I'll just change the DNS on their DHCP server.Except you can't...it's all very rounded and pretty, but so restricted that you an't make even such basic changes. So wait for them to fix it, or manually set every device in the house....

  • MarkJon80194532
    Mark Jones (@MarkJon80194532) reported

    @Plusnet Is there a problem with landlines in L19? When people ring they are getting ring tone for a second then crackles. People ringing me think that there is a problem and hang up

  • FarrellWrites
    Lyn G Farrell (@FarrellWrites) reported

    @Plusnet Any known problems with connectivity? I am Leeds area and router has blue light and nothing doing on phone (using phone data to post this) or laptop

  • artworker18
    artworker (@artworker18) reported

    @Plusnet Thanks for replying. I now have someone from BT Openreach coming this morning. Someone on the phone at Plusnet confirms that it is an issue with the line.

  • SianyLouP
    #HelloMyNameIs Sian 💙 (@SianyLouP) reported

    @bingmstrbreak @Plusnet We’ve had no internet at all for three days now. Only had plusnet for a month and we’ve had nothing but problems 😡😡