Plusnet

Plusnet Outage Report in Rotherham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rotherham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rotherham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rotherham, England 04/04/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rotherham, England

The most recent Plusnet outage reports came from the following cities: Sheffield, Rotherham and Doncaster.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Wi-fi
United KingdomSheffield Wi-fi
United KingdomRotherham Internet
United KingdomDoncaster Internet
United KingdomSheffield Internet
United KingdomDoncaster Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rotherham, England

Latest outage, problems and issue reports in Rotherham and nearby locations:

  • doddytyke Doddy (@doddytyke) reported from Penistone, England

    @maburgess8 Plusnet that runs off EE. I'd understand if I wasn't receiving any service but I'm able to use it without any issues except from receiving calls and text messages. WhatsApp, Facebook messenger etc. no problems at all. Strange

  • hannahloufrench Hannah🌻💛 (@hannahloufrench) reported from Sheffield, England

    @UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!

  • Richard_Parker Richard Parker (@Richard_Parker) reported from Doncaster, England

    @plusnethelp Certain apps and websites don’t seem to be working when connected to my @Plusnet WiFi the past couple of weeks. Any ideas what the problem could be?

  • doddytyke Doddy (@doddytyke) reported from Penistone, England

    @Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??

  • Woodgavaroo Gavin Wood (@Woodgavaroo) reported from Conisbrough, England

    @Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?

  • micksteer Mick Steer (@micksteer) reported from Dodworth, England

    @Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?

  • feefee2410 Fiona Radford (@feefee2410) reported from Harthill with Woodall, England

    @plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?

  • _HelenJones_ Helen Royles-Jones (@_HelenJones_) reported from Sheffield, England

    @plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband

  • LucasJed Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

  • _martint81 Martin Tune (@_martint81) reported from Laughton-en-le-Morthen, England

    My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.

  • romuloalex_ Romulo Alex (@romuloalex_) reported from Sheffield, England

    being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet

  • Richard_Parker Richard Parker (@Richard_Parker) reported from Doncaster, England

    That’s my broadband reluctantly changed. @Plusnet you have been brilliant and hope one day I’ll be back with you. All comes down to cost at the end of the day and can’t turn my nose up at saving over £6 a month.

  • LucasJed Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    @Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting

  • charliecottam Charlie Cottam (@charliecottam) reported from Worksop, England

    @plusnethelp Hi! Switched from Sky 6 months ago to PlusNet. Internet constantly dropping out (never had a problem in ten years). Usually at night or when two devices online. Any advice? Have reset and unplugged and used master socket. Frustrating as trying also to work from home!

  • julie_marsden #StayHomeSaveLives WEAR A MASK😷 (@julie_marsden) reported from Sheffield, England

    @Plusnet hi wonder if you could help, my internet is constantly going off. Please help.

  • doddytyke Doddy (@doddytyke) reported from Penistone, England

    @Plusnet I can send texts but not receiving any. Help please!!

  • FredCoates1999 Freddie Coates (@FredCoates1999) reported from Sheffield, England

    @AdamDickinson01 You’re too kind but it’s all down to Plusnet!

  • mickthewelder Michael Brennan (@mickthewelder) reported from Doncaster, England

    @plusnethelp ex customer promised Invoices as account was closed prior to receipt. Invoices have not shown almost a week later. Chat online not working. Help Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Fenny_Goldfish Fenchurch S Goldfish (@Fenny_Goldfish) reported

    @KateSlaterPR @Plusnet I recently had an issue, which meant they had to switch my to a new account name. Despite being told I would continue to get my referrals (worth £2.50/month), I'm now told that because they were on the old account, they can't transfer them! That's £60 a year I'm losing.

  • gracemaggysmith Grace Smith (@gracemaggysmith) reported

    can’t get over the fact I’ve been having problems with PlusNet and their solution was to plug my laptop in with the Ethernet cable into the box they installed into my sons nursery, that their WiFi doesn’t work with Apple devices and have I tried turning it off and back on again?

  • DaviesPieface77 Gareth Davies (@DaviesPieface77) reported

    @Plusnet seems the WiFi not working any advise Wrexham?

  • JSD_Willingham James (@JSD_Willingham) reported

    @Plusnet morning. Are there service issue in the GU14?? Service has been intermittent or down since last night.

  • Kuffdam Kuffdam (@Kuffdam) reported

    Hey @VodafoneUK - this is yet another day of getting 3-6mbs from my 500mbps connection... what’s going on.... what the hell am I paying for? This is a joke.... @Plusnet take me back, I’ve made a terrible mistake

  • dodgyandgabbana Jackie Walker (@dodgyandgabbana) reported

    @OpenreachHelp So I have contacted my provider Plusnet as instructed by yourselves. Day 47 no broadband or phone. All day on the phone trying to get through. Tonight I get an email saying my order is cancelled. They are blaming Openreach. Wtf?

  • keithjcorrigan Keith Corrigan (@keithjcorrigan) reported

    @Topard_Property @Plusnet I’d cancel it now, I’m still having massive issues with my service dropping in and mostly out. Looks like I’m not the only one. Superfast should be supershite

  • carlfin carl finlay (@carlfin) reported

    @plusnethelp my plusnet is extremely slow atm, read a few comments and feedback, followed there online help tips, my router is always on, looks like I will have to change after the contract, plus I have a disability. Argh

  • Komakino01 JDRzeroONE (@Komakino01) reported

    To anyone thinking of signing an elderly relative up to @plusnet, bear in mind that if a bill is outstanding, no matter how small, they will default all calls to their payment line until settled. My 90 year old housebound mother cant contact doctors, or any of her support network

  • JessPlusCoffee 🌸 Jessica 🌸 (@JessPlusCoffee) reported

    So I'm currently with Sky for wifi and changing to Plusnet... So as soon as I got the email saying Plusnet had informed Sky of the switch, my internet is now hella slow which never happens. The shade