Plusnet Outage Report in Rotherham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Rotherham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rotherham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at Plusnet
Plusnet is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Live Outage Map Near Rotherham, England
The most recent Plusnet outage reports came from the following cities: Sheffield and Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
Internet | |
| Doncaster |
Internet | |
| Barnsley |
Internet | |
| Sheffield |
Wi-fi | |
| Doncaster |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Rotherham, England
Latest outage, problems and issue reports in Rotherham and nearby locations:
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#StayHomeSaveLives WEAR A MASK😷
(@julie_marsden) reported
from
Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Michael Brennan
(@mickthewelder) reported
from
Doncaster, England
@plusnethelp ex customer promised Invoices as account was closed prior to receipt. Invoices have not shown almost a week later. Chat online not working. Help Plusnet.
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Clare
(@Clare231965) reported
from
Darton, England
So Plusnet not only couldn’t they give me a service they now are charging me £67 for the privilege! Cheeky bastards they can take me to court they’re getting **** all
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Fiona Radford
(@feefee2410) reported
from
Harthill with Woodall, England
@plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet I can send texts but not receiving any. Help please!!
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Charlie Cottam
(@charliecottam) reported
from
Worksop, England
@plusnethelp Hi! Switched from Sky 6 months ago to PlusNet. Internet constantly dropping out (never had a problem in ten years). Usually at night or when two devices online. Any advice? Have reset and unplugged and used master socket. Frustrating as trying also to work from home!
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Mick Steer
(@micksteer) reported
from
Dodworth, England
@Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?
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Richard Parker
(@Richard_Parker) reported
from
Doncaster, England
@plusnethelp Certain apps and websites don’t seem to be working when connected to my @Plusnet WiFi the past couple of weeks. Any ideas what the problem could be?
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Hannah🌻💛
(@hannahloufrench) reported
from
Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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Romulo Alex
(@romuloalex_) reported
from
Sheffield, England
being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet
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Martin Tune
(@_martint81) reported
from
Laughton-en-le-Morthen, England
My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.
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Richard Parker
(@Richard_Parker) reported
from
Doncaster, England
That’s my broadband reluctantly changed. @Plusnet you have been brilliant and hope one day I’ll be back with you. All comes down to cost at the end of the day and can’t turn my nose up at saving over £6 a month.
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Gavin Wood
(@Woodgavaroo) reported
from
Conisbrough, England
@Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?
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Helen Royles-Jones
(@_HelenJones_) reported
from
Sheffield, England
@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
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Freddie Coates
(@FredCoates1999) reported
from
Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Daisy Whitehouse
(@Social_Daisy) reported
@NorthWestNosh We use Plusnet in our airbnb and they seem pretty good customer service wise.
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Peter Johnston
(@prjohn42) reported
@Plusnet We are having problems with our telephone. We have no dial tone. We have also used the test socket.
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craig evans
(@aggycraggy) reported
@Plusnet hi I don't know what else I can do I've been a customer for 24 hrs and I'm having problems. I'm currently writing this whilst being in a queue for 26mins for some help this is not a great start
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James Walsh
(@jamesstarsailor) reported
@plusnethelp I wonder if you could help me. I’ve just moved home & took my plusnet broadband with me. It was due to switch over today but as yet there is no service. What time does it usually activate by?
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Madball
(@alantowle) reported
@Tonysmini @OpenreachHelp @VodafoneUK I've no service at all now. Openreach email on Christmas day said ultrafast now enabled. Arranged to transfer. Transfer/activation date was given as 15th and Plusnet ceased old service at that point. Vodafone, after me pushing, give various stories about what is happening
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Vick Alex ☕️
(@Vick_Leibt_Dich) reported
Mum says she has paid for this month. Either this is bullshit or plusnet are just this ******* bad. I've tried everything to fix this. I'm surprised it's allowed me on ******* twitter. I'm so angry right now everything is setting me up to fail.
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Cormelius van Tonder
(@corneliusvt72) reported
@KateSlaterPR @Plusnet Worst customer service I have come across for a while! Telephone operators rude and unhelpful, plain and simple!
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Tony King
(@redfellterrier) reported
Hello @Plusnet, do you ever answer the phone? No support whatsoever from your useless automated chat function ("Joe" is obviously an obstructive computer programme) and no answer when I try to call.
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Lucy Honeyman
(@HoneymanLucy) reported
@Plusnet I've been disconnected from Shell, as planned, YOU have not sent me a new router or connected me! Nobody answers the phone! Help!
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Andy at Malt Box
(@MaltBox) reported
Twittersphere. Non-whisky question. Can anyone recommend a decent router sub £75? The @Plusnet router we've had for a couple of years is shambolic in terms of stability.. makes a right racket too.