Plusnet Outage in Rotherham, England

@plusnethelp Certain apps and websites don’t seem to be working when connected to my @Plusnet WiFi the past couple of weeks. Any ideas what the problem could be?

@plusnethelp ex customer promised Invoices as account was closed prior to receipt. Invoices have not shown almost a week later. Chat online not working. Help Plusnet.

@plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?

@AdamDickinson01 You’re too kind but it’s all down to Plusnet!

@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!

@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting

@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband

being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet

So Plusnet not only couldn’t they give me a service they now are charging me £67 for the privilege! Cheeky bastards they can take me to court they’re getting **** all

@plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet

@Plusnet awful customer service shocking be careful you dont get robbed by them

@plusnethelp I have sent you guys numerous DM's now with little to no help. First message sent Fri 23rd, first reply on Mon 26th. Gave the information requested and since have had ZERO coms despite 3 more messages sent.....What gives? @Plusnet #badservice

@plusnethelp I have sent you guys numerous DM's now with little to no help. First message sent Fri 23rd, first reply on Mon 26th. Game information requested and since have had ZERO coms despite 3 more messages sent.....What gives? @Plusnet #badservice

The problem nowadays with review sites is 9 out of 10 people will only leave a review for BAD experience. I'm switching broadband provider and I just want genuine reliabilty data on PlusNet and Openstream in Burntwood because I'm not paying £52 that EE want to charge me soon!

@Plusnet hello, how long does it take for the support team to call back? I logged an issue over two hours ago. Thanks

Just had an email from @Plusnet saying your broadband should now be up and running... erm we left you about 3/4 months ago for @skytv ... just shows you how “updated” their customer base is.

@Plusnet day 1 no internet, signal going off almost the whole day. #WorstInternetProvider

@Plusnet I have switched from @SkyUK to you over 3 months ago and I really regret it. I have had the worst internet connection in years. The signal keeps going off, almost very single day! I have decided to tweet everytime I have a bad connection. I called your office yesterday.

@plusnethelp I moved to Plusnet mobile recently. I’m on 2GB data p/m. With other providers, this amount was way more than I ever used in a month, even if we were away from home for a week or two. Yet I’m now finding that my data use is disappearing even with low use. Please help!

@virginmedia So in all your wisdom you have notified plusnet to cancel my internet effective from today at 2pm....but on 3 occasions your engineer has not shown up. I am unable to work as no internet and you dont seem to be able to send me an engineer....now what????? Any ideas?

@Plusnet @plusnethelp internet is down, again! Do you have any issues with in Hampshire, GU35 ?