Plusnet

Plusnet Outage Report in Rotherham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rotherham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rotherham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rotherham, England 12/25/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Rotherham, England

The most recent Plusnet outage reports came from the following cities: Sheffield and Barnsley.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield E-mail
United KingdomBarnsley Wi-fi
United KingdomSheffield Internet
United KingdomSheffield Internet
United KingdomDoncaster Internet
United KingdomBarnsley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rotherham, England

Latest outage, problems and issue reports in Rotherham and nearby locations:

  • feefee2410 Fiona Radford (@feefee2410) reported from Harthill with Woodall, England

    @plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    @Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting

  • charliecottam Charlie Cottam (@charliecottam) reported from Worksop, England

    @plusnethelp Hi! Switched from Sky 6 months ago to PlusNet. Internet constantly dropping out (never had a problem in ten years). Usually at night or when two devices online. Any advice? Have reset and unplugged and used master socket. Frustrating as trying also to work from home!

  • hannahloufrench Hannah🌻💛 (@hannahloufrench) reported from Sheffield, England

    @UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!

  • _martint81 Martin Tune (@_martint81) reported from Laughton-en-le-Morthen, England

    My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.

  • Richard_Parker Richard Parker (@Richard_Parker) reported from Doncaster, England

    @plusnethelp Certain apps and websites don’t seem to be working when connected to my @Plusnet WiFi the past couple of weeks. Any ideas what the problem could be?

  • doddytyke Doddy (@doddytyke) reported from Penistone, England

    @Plusnet I can send texts but not receiving any. Help please!!

  • Richard_Parker Richard Parker (@Richard_Parker) reported from Doncaster, England

    That’s my broadband reluctantly changed. @Plusnet you have been brilliant and hope one day I’ll be back with you. All comes down to cost at the end of the day and can’t turn my nose up at saving over £6 a month.

  • doddytyke Doddy (@doddytyke) reported from Penistone, England

    @johnnytwoscoops @Plusnet Try this if on Android: Apparently: Settings, Mobile Networks Network Operators Turn off Select Automatically Scan Networks Click on the Network Mine is ok now

  • LucasJed Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • LucasJed Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • FredCoates1999 Freddie Coates (@FredCoates1999) reported from Sheffield, England

    @AdamDickinson01 You’re too kind but it’s all down to Plusnet!

  • doddytyke Doddy (@doddytyke) reported from Penistone, England

    @maburgess8 Plusnet that runs off EE. I'd understand if I wasn't receiving any service but I'm able to use it without any issues except from receiving calls and text messages. WhatsApp, Facebook messenger etc. no problems at all. Strange

  • micksteer Mick Steer (@micksteer) reported from Dodworth, England

    @Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?

  • Woodgavaroo Gavin Wood (@Woodgavaroo) reported from Conisbrough, England

    @Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

  • _HelenJones_ Helen Royles-Jones (@_HelenJones_) reported from Sheffield, England

    @plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband

  • doddytyke Doddy (@doddytyke) reported from Penistone, England

    @Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??

  • mickthewelder Michael Brennan (@mickthewelder) reported from Doncaster, England

    @plusnethelp ex customer promised Invoices as account was closed prior to receipt. Invoices have not shown almost a week later. Chat online not working. Help Plusnet.

  • julie_marsden #StayHomeSaveLives WEAR A MASK😷 (@julie_marsden) reported from Sheffield, England

    @Plusnet hi wonder if you could help, my internet is constantly going off. Please help.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • anyone4pimms Andy Pimlott (@anyone4pimms) reported

    @Plusnet is it possible to upgrade the Plusnet Hub One as the WiFi range is poor in my house

  • Mojomarm Rebecca 💙 (@Mojomarm) reported

    @Plusnet Hello - router unable to connect to broadband for almost an hour. Have done tests and nothing worked so submitted support request online. How long til someone gets in touch as I have an online meeting later I need to attend?

  • nadeanne Sinead O'Donnell (@nadeanne) reported

    @Plusnet got no connection in Yeovil Somerset, when we called cust svc we’re told down but no timeline for when back up. Can you advise? Need to know if I need to find another workplace today! Thx

  • farazhmughal Faraz Mughal (@farazhmughal) reported

    @pnewton84 @Plusnet Recent experience also and only positive on speed of service!

  • Tash1ngs Tash Ings 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Tash1ngs) reported

    @Plusnet Hi. Tweeted your other help page last night. My WiFi dropped out constantly. I've had no connection since 6pm yesterday evening. Can somebody assist with that please

  • timelord1233 timelord123 (@timelord1233) reported

    @Plusnet Please can you look at our connection. We have just changed to unlimited fibre extra but the connection keeps dropping and disconnecting from the internet. Our line number is 01942217952. Thanks for your help

  • pnewton84 Paul Newton (@pnewton84) reported

    Had phone line issues, DMed @Plusnet, and by noon the following day an Openreach engineer had visited and fixed the issue. So +1 to Plusnet for quick support 👍

  • TangiblePunks Tangible Punks (@TangiblePunks) reported

    @Plusnet @Plusnet hi no internet- hub flashing orange- is there an outage (East London

  • Plusnet Plusnet (@Plusnet) reported

    @wengemini Hi there Wendy, sure and I'm sorry to see that there's an issue at the moment. Could you get back to us with your username please? - Adam - Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @TangiblePunks I'm sorry to hear that, hopefully the outage is resolved sooner than this. Should it not be resolved after the estimate date given over the phone, can you please let us know and we'll contact our suppliers for more information. -Tony Plusnet Sheffield