Plusnet

Plusnet Outage Report in Rhyl, Denbighshire, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rhyl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rhyl, Denbighshire, Wales 11/26/2025 17:00

November 26: Problems at Plusnet

Plusnet is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rhyl, Denbighshire, Wales

The most recent Plusnet outage reports came from the following cities: Rhyl.

Loading map, please wait...
City Problem Type Report Time
United KingdomRhyl Wi-fi
United KingdomColwyn Bay Internet
United KingdomColwyn Bay Wi-fi
United KingdomColwyn Bay Wi-fi
United KingdomRhyl Internet
United KingdomRhyl Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rhyl, Wales

Latest outage, problems and issue reports in Rhyl and nearby locations:

  • davedpg David Edwards (@davedpg) reported from Caerwys, Wales

    @davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

  • jborgbarthet Julian Borg-Barthet (@jborgbarthet) reported from Colwyn Bay, Wales

    @RhiwWard Yerburgh Avenue has been fighting an uphill battle with BT for weeks due to intermittent broadband faults on Plusnet and BT subscriptions. The exchange is where the fault is and it looks like they’re not willing to upgrade our cabinet. We need council support!!

  • LibbyMc1988 Libby McClelland (@LibbyMc1988) reported from Prestatyn, Wales

    @Plusnet Are you having issues today? My router is constantly turning orange and dropping wi-fi

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tigertubs55 melvin knowles (@tigertubs55) reported

    @Plusnet we have had no mobile service in CM1 2HS area all evening what is going on and when will service be resumed

  • AndrewW789 Andrew Wallace (@AndrewW789) reported

    @PaulbernalUK @bigwows @Plusnet At some point, if they aren't providing the service, you can give them notice that they are in breach of contract.

  • gazpacholulu Dr Neil A Mallett (@gazpacholulu) reported

    @Plusnet sorry but my mother's internet connection is so poor yet again..the line goes down at least every couple of minutes for several seconds stopping any downloads

  • bigwows The Marvellous Muttdini 🏴󠁧󠁢󠁳󠁣󠁴󠁿🔰💚🤍💜🇺🇦 (@bigwows) reported

    @PaulbernalUK @Plusnet Plusnet used to be very good, but I’m hearing about more and more issues with them. Hope it gets sorted ASAP, but Zen are fantastic if she wants to switch (not the cheapest but über reliable, with excellent, UK-based customer service on the rare occasions you need it).

  • bigwows The Marvellous Muttdini 🏴󠁧󠁢󠁳󠁣󠁴󠁿🔰💚🤍💜🇺🇦 (@bigwows) reported

    @PaulbernalUK @Plusnet If it’s a phone-only contract that shouldn’t affect her ability to choose another ISP/mobile network provider?

  • kaiaetc Kaironavirus (@kaiaetc) reported

    @Plusnet Hi, We upgraded our contract to a cheaper option and since then our BT Sport app has been disconnected from our account. We were told this wouldn't affect the app. We sent a request to get it up and working again but it's still pending four days later. Can you help?

  • zozelizabeth zoyushka (@zozelizabeth) reported

    Is anyone else on @Plusnet having really slow/intermittent connection? So so so annoyyyying

  • FPL_PANTHER FPL Panther (@FPL_PANTHER) reported

    @Plusnet hi, how do I cancel current contract as can't see a simple way to do it online or stop it renewing as I've 2 months left until 31st July. Thanks

  • rideabike3 rideabike (@rideabike3) reported

    @PaulbernalUK @Plusnet @EE I work freelance & once wrote registered post to CFO of broadband company to say that I would be charging them my hourly rate for any time spent on their mess. I sent them a proforma invoice etc & told them to put me on the approved supplier list. Problem fixed within 48 hrs.

  • JonnyManc Chris Schofield (@JonnyManc) reported

    @Plusnet what happens if I have technical issues between 8pm and 8am (hint...I do)?