Plusnet

Plusnet Outage Report in Rhyl, Denbighshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rhyl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rhyl, Denbighshire, Wales 01/01/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rhyl, Wales

Latest outage, problems and issue reports in Rhyl and nearby locations:

  • jborgbarthet Julian Borg-Barthet (@jborgbarthet) reported from Colwyn Bay, Wales

    @RhiwWard Yerburgh Avenue has been fighting an uphill battle with BT for weeks due to intermittent broadband faults on Plusnet and BT subscriptions. The exchange is where the fault is and it looks like they’re not willing to upgrade our cabinet. We need council support!!

  • davedpg David Edwards (@davedpg) reported from Caerwys, Wales

    @davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Snoopy20551675 Snoopy (@Snoopy20551675) reported

    @Marathon_Tardis @Plusnet @plusnethelp My phone is down!!!!! Come on plusnet!!!!

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @ShreyMittal20 Hi Shrey, we do advise on our Mobile page that Plusnet Mobile does not support premium or short code text services. I am sorry if this means our service is not suitable for yourself. -Lauren

  • ShreyMittal20 Shrey Mittal (@ShreyMittal20) reported

    @plusnethelp @Plusnet Its not premium service. Its an SMS from Post Office, HMRC, Broadband service etc. I have been using Plusnet for over 5 years now and never faced this issue, You can update your site tomorrow that you dont offer calling? what good is such a service without SMS?

  • Caz1987C rodway (@Caz1987C) reported

    @Plusnet How do I report death of a mobile customer?

  • andriagV Andrea Georgiou 🌈 (@andriagV) reported

    Anyone still having problems with plusnet network? My phone line is unavailable and I’ve missed important meetings! Still waiting for my support letter via email @plusnethelp confirming your technical clinch.

  • guyrodwell_ Guy Rodwell (Open) (@guyrodwell_) reported

    I believe I have fixed our internet issues! After speaking to Plusnet today, I was made aware that I can actually change and configure our router settings. I've connected my PC to the 5Ghz band, and immediately I'm getting our normal promised speeds!

  • maxewhite max white (@maxewhite) reported

    @Plusnet Can someone please explain why as a business customer we have had no email for 24hrs because of a problem with #PlusNet systems which after repeated calls to your team they have failed to help with?

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @B89804206 Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @roxmking Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt

  • PoundsSenseBlog PoundsandSense (@PoundsSenseBlog) reported

    The Plusnet mobile phone network is down at the moment and has been for several hours 🙁