Plusnet

Plusnet Outage Report in Rhyl, Denbighshire, Wales

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The latest reports from users having issues in Rhyl come from postal codes LL18.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rhyl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rhyl, Denbighshire, Wales 11/15/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rhyl, Denbighshire, Wales

The most recent Plusnet outage reports came from the following cities: Rhyl.

Loading map, please wait...
City Problem Type Report Time
United KingdomRhyl Wi-fi
United KingdomColwyn Bay Internet
United KingdomColwyn Bay Wi-fi
United KingdomColwyn Bay Wi-fi
United KingdomRhyl Internet
United KingdomRhyl Wi-fi

Community Discussion

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Plusnet Issues Reports Near Rhyl, Wales

Latest outage, problems and issue reports in Rhyl and nearby locations:

  • jborgbarthet Julian Borg-Barthet (@jborgbarthet) reported from Colwyn Bay, Wales

    @RhiwWard Yerburgh Avenue has been fighting an uphill battle with BT for weeks due to intermittent broadband faults on Plusnet and BT subscriptions. The exchange is where the fault is and it looks like they’re not willing to upgrade our cabinet. We need council support!!

  • davedpg David Edwards (@davedpg) reported from Caerwys, Wales

    @davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KatieLouNails Katie Norchi (@KatieLouNails) reported

    @Plusnet the quality of our internet connection is awful. Our TV streaming such as Now TV, Netflix are constantly buffering/cutting out. Its been a repeat problem since we joined plus net last year. We have done all trouble shooting as suggested and it's still an occuring issue.

  • wayne8772 wayne brownett (@wayne8772) reported

    @plusnethelp I want to cancel has the broadband doesn't work properly and devices disconnecting from WiFi all the time ,I have signed up to virgin broadband so I want to cancel plusnet

  • hewston_matthew Matthew Hewston (@hewston_matthew) reported

    @plusnethelp I was a happy customer until I moved house in 2019. My bills were wrong. Despite promises nothing was done. Then my account got locked in a "you have a product change in progress" cycle. I am now moving to a new supplier. How do I cancel Plusnet?

  • SharonBangor1 Sharon (@SharonBangor1) reported

    @plusnethelp My plusnet router has just died. No lights or anything on it. Tried switching on and off. Nothing happening. Socket ok. Please help. Thank you.

  • gyikk sammylou (@gyikk) reported

    @Plusnet can't reach your website to pay bill, is there a know problem with it today?

  • Darren61855325 Darren (@Darren61855325) reported

    @Ofcom Please can you investigate PLUSNET. I live Leicester and broadband speed is always super slow. You never get what they advertise.

  • joseyong7 JY (@joseyong7) reported

    @Plusnet You're doing F all. I work as I doctor. Your broadband is awful. Can't video call patients or remote in to work. What a joke. You just keep directing me to generic fixes that fix nothing, just waste my time.

  • danrolfejohnson Dan Rolfe Johnson (@danrolfejohnson) reported

    6 weeks after trying to organize a home move: 10 calls to @Plusnet, 3 no-show @WeAreOpenreach appointments, £65 spent on mobile data and wifi hotspots, no compensation offered. 8 years as a customer written off. @virginmedia shut up and take my money!

  • DadRundle The Redneck (@DadRundle) reported

    @Plusnet for a telecoms company your website and after sales service is diabolical. Goes round in circles with no answer. Only want to set up a blocked number list and your website is as useful as your live chat #rankamateurs

  • Fibresurf FIBRESURF. REAL HONEST BROADBAND FROM DEVON (@Fibresurf) reported

    For 2 + years #Plusnet provided no working mobile service, then spent next 6 months chasing payment via 2 different debt collectors! Plusnet still wont take me to court, so am going to take them to court. Spending the weekend writing a letter before action. I want my day in Court