Plusnet

Plusnet Outage Report in Rhyl, Denbighshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rhyl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rhyl, Denbighshire, Wales 02/10/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Rhyl, Denbighshire, Wales

The most recent Plusnet outage reports came from the following cities: Holywell and Colwyn Bay.

Loading map, please wait...
City Problem Type Report Time
United KingdomHolywell Internet
United KingdomColwyn Bay Internet
United KingdomRhyl Wi-fi
United KingdomColwyn Bay Internet
United KingdomColwyn Bay Wi-fi
United KingdomColwyn Bay Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rhyl, Wales

Latest outage, problems and issue reports in Rhyl and nearby locations:

  • davedpg David Edwards (@davedpg) reported from Caerwys, Wales

    @davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

  • jborgbarthet Julian Borg-Barthet (@jborgbarthet) reported from Colwyn Bay, Wales

    @RhiwWard Yerburgh Avenue has been fighting an uphill battle with BT for weeks due to intermittent broadband faults on Plusnet and BT subscriptions. The exchange is where the fault is and it looks like they’re not willing to upgrade our cabinet. We need council support!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • oratoba Oratoba (@oratoba) reported

    Looks like @Plusnet are having performance problems again. 5 hours to download a copy of Windows 10. :(

  • bednarski_n NBednarski (@bednarski_n) reported

    Plusnet Wi-Fi is so ****. I’d get more signal from a frisbee with ‘NTL’ scribbled on it whilst it’s been carried along the desert by a malnourished camal.

  • spacepods Kevin Vedmore (@spacepods) reported from Newtown and Llanllwchaiarn, Wales

    @btsport every live game (football, rugby), the app on PS5 stops with VC011D error. If it's an internet connectivity issue then is it over to @Plusnet for help? It's very tiresome. A restart of the live stream and it seems to be OK. Any ideas?

  • aracoroneld Araceli Coronel (@aracoroneld) reported from Manchester, England

    @Plusnet your service sucks!!

  • rainbowclaire Claire Dunford (@rainbowclaire) reported

    @Plusnet hi, my husband's mobile has been out since about 4pm - just says emergency calls only. We're in SN10 area, is there a fault?

  • gillie_lawrence Gillie Lawrence (@gillie_lawrence) reported

    @BTSopenreach are you guys working on restoring broadband to WV14 yet? @Plusnet sent the issue back to you yesterday and nothing yet. Heading on for 48 hours now since I lost connection, work from home and patience is starting to wear thin! Please fix it.

  • ChrisSi21819282 Chris Sim (@ChrisSi21819282) reported

    @Plusnet 30 minutes waiting on call to speak with customer services about my broadband upgrade. Hung up as felt like nobody was ever going to answer. 😞

  • yanziboom Yanzi Boom (@yanziboom) reported

    @Plusnet For the last 2 days I have absolutely no mobile service at SN10 2TD. Coverage here is usually excellent, what's going on?

  • FenlonPhilippa Philippa Fenlon (@FenlonPhilippa) reported

    @Plusnet we’ve had ongoing issues with you since our first order at the beginning on September. 9 orders have been cancelled and we have been promised a call back on 3 occasions and never had it then. Should have heard today further details of a new line but again no contact.

  • YAGWG The Man Who Shouldn't Exist (@YAGWG) reported

    @Plusnet I can't send emails through SMTP on my Madasafish domain email address - is the system down? I've tried to change the password on the mailbox, only to get a "Service currently unavailable" message, and now I'm worried my password changed without confirmation.