Plusnet

Plusnet Outage Report in Rhyl, Denbighshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rhyl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rhyl, Denbighshire, Wales 11/19/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rhyl, Denbighshire, Wales

The most recent Plusnet outage reports came from the following cities: Rhyl.

Loading map, please wait...
City Problem Type Report Time
United KingdomRhyl Wi-fi
United KingdomColwyn Bay Internet
United KingdomColwyn Bay Wi-fi
United KingdomColwyn Bay Wi-fi
United KingdomRhyl Internet
United KingdomRhyl Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rhyl, Wales

Latest outage, problems and issue reports in Rhyl and nearby locations:

  • jborgbarthet Julian Borg-Barthet (@jborgbarthet) reported from Colwyn Bay, Wales

    @RhiwWard Yerburgh Avenue has been fighting an uphill battle with BT for weeks due to intermittent broadband faults on Plusnet and BT subscriptions. The exchange is where the fault is and it looks like they’re not willing to upgrade our cabinet. We need council support!!

  • davedpg David Edwards (@davedpg) reported from Caerwys, Wales

    @davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MartinHague123 Martin Hague (@MartinHague123) reported

    @plusnet intermittent outage of broadband and only 1.47 Mbps when connected ....?

  • HF_Universe Holly Bowler (@HF_Universe) reported

    @Plusnet I left you for a better mobile service elsewhere and took my number with me but am still getting emails saying my bill is £0. Please make it stop. I don't want to ring or speak to anybody, I just want it to stop.

  • frozzy_lis lisa frosdick (@frozzy_lis) reported

    @Plusnet I have just spoken to an advisor and I cannot believe how rude this gentleman was. He ended the call because I wasn’t happy with the price he offered. £54 a month I am paying for that kind of service. Absolutely disgusting.

  • AlRudaini_Lulu Louise Al-Rudaini (@AlRudaini_Lulu) reported

    @Plusnet They really are incredibly helpful and patient. I am not surprised at their award-winning customer service

  • IanDavidRogers1 David (@IanDavidRogers1) reported

    @Plusnet Can you pls explain why my broadband bill has gone up without any warning but your TV ads are advertising a lower amount than I'm now paying? Is there no such thing as customer loyalty anymore?

  • CrowMcMinn ChrissyCrow (@CrowMcMinn) reported

    @Plusnet hi plusnet. I have tried to report my broadband is not working for 3 days and I can't get a response. I need Internet for work.

  • joshy_bish Josh (@joshy_bish) reported

    @Plusnet my partner has been on the phone and your customer service people have hanged up twice! Appalling!!

  • ToptotailJulia Julia- Top to Tail (@ToptotailJulia) reported

    @Plusnet I cannot get through today your customer service says doesn't recognise number, my billing has been incorrect for a while & am trying to get it sorted

  • MsOsborneBeder Heather Osborne-Bede (@MsOsborneBeder) reported

    @Plusnet hi there, I'm still without mobile data. The full allowance for the month is unused because I cannot access it . I've just received a text asking me to call 500 for a service reset. I'd love that but I'm unable to get through. It's been 13 days and six assignments...

  • Mariagardiner Maria gardiner (@Mariagardiner) reported

    @Plusnet Thanks for failing again on Roaming Plusnet. Shocking systems, nice people. No phone when traveling for a bereavement. AWFUL @thetimes