Plusnet

Plusnet Outage Report in Rhyl, Denbighshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rhyl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rhyl, Denbighshire, Wales 02/25/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rhyl, Denbighshire, Wales

The most recent Plusnet outage reports came from the following cities: Holywell and Colwyn Bay.

Loading map, please wait...
City Problem Type Report Time
United KingdomHolywell Internet
United KingdomColwyn Bay Internet
United KingdomRhyl Wi-fi
United KingdomColwyn Bay Internet
United KingdomColwyn Bay Wi-fi
United KingdomColwyn Bay Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rhyl, Wales

Latest outage, problems and issue reports in Rhyl and nearby locations:

  • jborgbarthet Julian Borg-Barthet (@jborgbarthet) reported from Colwyn Bay, Wales

    @RhiwWard Yerburgh Avenue has been fighting an uphill battle with BT for weeks due to intermittent broadband faults on Plusnet and BT subscriptions. The exchange is where the fault is and it looks like they’re not willing to upgrade our cabinet. We need council support!!

  • davedpg David Edwards (@davedpg) reported from Caerwys, Wales

    @davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Screwfix Screwfix (@Screwfix) reported

    @duncan_uk We currently have a ongoing issue with Plusnet users, this is on side and we are awaiting for them to fix the issue. We are currently advising customers to use mobile data. I apologise for any inconveniences this may have caused for you. Thanks, Jazz

  • MarkAWigmore Mark Wigmore (@MarkAWigmore) reported

    @AskVirginMoney Now I need to receive a text message, which you seem to be under the delusion that that is secure. But thanks to @Plusnet and @EE I have no signal.

  • beaty_robyn Robyn Beaty (@beaty_robyn) reported

    @Plusnet I have been on hold for an hour this morning!! This service is terrible. I have just signed for a new contract for my new house but I will be cancelling as soon as someone picks up this call.

  • garyvince1981 Gary Vince (@garyvince1981) reported

    @Plusnet My internet speed in the Swanley area is very slow this morning any reason for this?

  • _timbo1001 Timbo1001 (@_timbo1001) reported

    @ThreeWordsWork @Peston @Meish52 Ofcom the same. Plusnet are signed to the voluntary service agreement which will never ever pay. Let me know if you know otherwise. Left us without usable internet for weeks and loads of missed appointments. Scammers all of them.

  • BHSnapper Howard Leigh (@BHSnapper) reported

    @maddoodleK8 @jeremyiwhite @whippletom VM did that for me. I said I NEVER watch their TV so I was leaving. I said as a pensioner I couldn’t afford them any more and was moving to Plusnet. Funny they cut my BB only price and it’s not only cheaper but better! So VM 👍

  • Chris_Widgery Chris Widgery (@Chris_Widgery) reported

    ******. Am trying to sign up to @Plusnet with their award winning customer service. but they're not answering their phones. They, along with every other company in the country, are experiencing higher than expected call volumes (ie don't employ enough staff). Apparently

  • MiadHossain8 Miad Hossain (@MiadHossain8) reported

    @Plusnet absolutely **** internet provider. stay away from this company

  • IanBaggins Ian baggins (@IanBaggins) reported

    @Plusnet - I wanted to discuss my current download speeds with the support team, I believe I should be getting a faster connection. Thanks

  • MissAnnithrope Miss Anne Thrope (@MissAnnithrope) reported

    @Plusnet Still only receiving a 20Mbps download speed when I pay for 3 times that service. I have run through all the recommended steps to eliminate a problem on my end and the data info on the router shows that it is down to you so please fix it. DM with details sent.