Plusnet

Plusnet Outage Report in Rhyl, Denbighshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rhyl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rhyl, Denbighshire, Wales 03/18/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rhyl, Denbighshire, Wales

The most recent Plusnet outage reports came from the following cities: Prestatyn.

Loading map, please wait...
City Problem Type Report Time
United KingdomPrestatyn Wi-fi
United KingdomHolywell Internet
United KingdomColwyn Bay Internet
United KingdomRhyl Wi-fi
United KingdomColwyn Bay Internet
United KingdomColwyn Bay Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rhyl, Wales

Latest outage, problems and issue reports in Rhyl and nearby locations:

  • jborgbarthet Julian Borg-Barthet (@jborgbarthet) reported from Colwyn Bay, Wales

    @RhiwWard Yerburgh Avenue has been fighting an uphill battle with BT for weeks due to intermittent broadband faults on Plusnet and BT subscriptions. The exchange is where the fault is and it looks like they’re not willing to upgrade our cabinet. We need council support!!

  • davedpg David Edwards (@davedpg) reported from Caerwys, Wales

    @davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • leod_lindsey Lindsey Leod (@leod_lindsey) reported

    @Plusnet hi Plusnet I cancelled our broadband but you seem to also have cancelled my mobile service?!? Can you help?

  • jeffpovey 🇺🇦Jeff Povey 💉💉💉💉🇺🇦 (@jeffpovey) reported

    @Plusnet Bit late guys, my broadband suddenly came back to life at 22.20 last night, 7 hours after it went down.

  • Crazy_RobbieUK Robert Waller (@Crazy_RobbieUK) reported

    @Plusnet Tip 5 - Read peoples reviews about Plusnet first. Before you do decide to be tortured by them! Guaranteed you will have Internet problems and none stop customer service problems.

  • LMRM304 LMRM (@LMRM304) reported

    @Plusnet I’ve been on hold for 1 hour !!! Wow your award winning customer support must be very busy …..any chance of someone answering the phone before 8pm

  • dandinithegreat Dan Travers (@dandinithegreat) reported

    @Plusnet why is it so hard to cancel a contract guys. You don’t have the option on the login (you can give me a PAC code) and you don’t answer the phone. Not good enough for a company so highly regarded

  • TCTweeting ME (@TCTweeting) reported

    @Plusnet - Your customer service is extremely poor. Trying to chat online and get disconnected and if I call the same happens. Why am I with you?

  • LMRM304 LMRM (@LMRM304) reported

    @Plusnet I’ve been on hold for 52 minutes !!! Award winning customer service Wow you must be very busy …..any chance of someone answering the phone

  • JoviMullen Jovi Mullen (@JoviMullen) reported

    @Plusnet hi, our broadband price has increased without any notification. We would like to discuss this or cancel as we can get a better deal elsewhere. Can you advise what I can do?

  • robpridham robpridham (@robpridham) reported

    @Plusnet Hi, you've sent me an email saying my contract is ending, and I can renew at the new customer price. However when I follow the link, it says this deal is unavailable. Can you sort this out please?

  • PhoebeWyburd Phoebe (@PhoebeWyburd) reported

    @Plusnet is there a problem with broadband atm? We’ve lost our internet connection in our home