Plusnet

Plusnet Outage Report in Rhyl, Denbighshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rhyl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rhyl, Denbighshire, Wales 01/15/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Rhyl, Denbighshire, Wales

The most recent Plusnet outage reports came from the following cities: Holywell and Colwyn Bay.

Loading map, please wait...
City Problem Type Report Time
United KingdomHolywell Internet
United KingdomColwyn Bay Internet
United KingdomRhyl Wi-fi
United KingdomColwyn Bay Internet
United KingdomColwyn Bay Wi-fi
United KingdomColwyn Bay Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rhyl, Wales

Latest outage, problems and issue reports in Rhyl and nearby locations:

  • davedpg David Edwards (@davedpg) reported from Caerwys, Wales

    @davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

  • LibbyMc1988 Libby McClelland (@LibbyMc1988) reported from Prestatyn, Wales

    @Plusnet Are you having issues today? My router is constantly turning orange and dropping wi-fi

  • jborgbarthet Julian Borg-Barthet (@jborgbarthet) reported from Colwyn Bay, Wales

    @RhiwWard Yerburgh Avenue has been fighting an uphill battle with BT for weeks due to intermittent broadband faults on Plusnet and BT subscriptions. The exchange is where the fault is and it looks like they’re not willing to upgrade our cabinet. We need council support!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • OLI_DICKO Dicko AFC (@OLI_DICKO) reported

    @Screwfix @norfolktina I think it's because I'm with @Plusnet for both broadband and network and there seems to be a problem their end which apparently they are aware of.

  • r_ashwell Rob (@r_ashwell) reported

    @Plusnet my broadband is up for renewal. Trying to contact the call centre to cancel but the number on the website doesn't work. What is the new one please

  • RachelW89819919 Rachel Watson (@RachelW89819919) reported

    @Plusnet Shocking, shocking customer service. I left Plusnet in the middle of August however they have continued to take payment. No resolution despite almost being November. Repeated stressful calls to customer service with no resolution.

  • ShaneOrlando129 Shane (@ShaneOrlando129) reported

    Just joined @Plusnet and starting to regret it already, considering cancelling before this poor service snowballs. Not gone live on the date it was suppose to, sending an engineer on a day when I am at work, which will fine me £65 if I am not there. Now on hold for over 30mins

  • ChrisTheDJ Chris Scaryman 🇺🇦 (@ChrisTheDJ) reported

    I have been a huge Plusnet advocate over the years. Something has happened to them in the last 6 months and frankly, I wouldn't recommend them to my worst enemy. Beware - I'm now stuck in contract with these muppets. Don't make the same mistake.

  • basnett_kevin Kevin Basnett (@basnett_kevin) reported

    @Plusnet Award winning customer service ‘committed to providing excellent customer services’ Anything but — don’t answer phone and the chat bot says - can’t help

  • Plusnet Plusnet (@Plusnet) reported

    @HelenSwire Hi there Helen! I'm terribly sorry about this and can understand that after being on hold for as long as you were to be hung up on isn't the best and we don't want this. Is there anything I can help with without having to listen to our hold music again? -Em -Plusnet Sheffield

  • gold123win reg morris (@gold123win) reported from Neston, England

    Just why was my other Family Member attacked with 0.6 Mb+6-10 days wait for 1571 answer service This 1571 trait was the same as myself in #Neston This 0.6 Mb was received by 3 Providers BTGroup Talk Talk PlusNet yet every body else next door received 15Mb I experienced 2.6-2.8 Mb

  • TuesdayGale Tuesday Gale (@TuesdayGale) reported

    @Plusnet asking me to trust them to send me a cheque for a payment they wish me to make when they can’t even organise a simple call back from a manager that I requested on 17/10 🤬😭 I literally can’t deal with this bullshit from their customer service team anymore

  • Emmanue92443082 Emmanuel Jones (@Emmanue92443082) reported

    @PamonGabriola @Plusnet My account was hacked few days ago, my email address and password were changed. I wrote to the support,uploaded my credentials but still no responses, not until I came across LOUISFIXX on Instagram and he helped me in retrieving my account successfully,he is reliable