Plusnet

Plusnet Outage Report in Rhyl, Denbighshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rhyl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rhyl, Denbighshire, Wales 12/08/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Rhyl, Denbighshire, Wales

The most recent Plusnet outage reports came from the following cities: Rhyl.

Loading map, please wait...
City Problem Type Report Time
United KingdomRhyl Wi-fi
United KingdomColwyn Bay Internet
United KingdomColwyn Bay Wi-fi
United KingdomColwyn Bay Wi-fi
United KingdomRhyl Internet
United KingdomRhyl Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Rhyl, Wales

Latest outage, problems and issue reports in Rhyl and nearby locations:

  • jborgbarthet Julian Borg-Barthet (@jborgbarthet) reported from Colwyn Bay, Wales

    @RhiwWard Yerburgh Avenue has been fighting an uphill battle with BT for weeks due to intermittent broadband faults on Plusnet and BT subscriptions. The exchange is where the fault is and it looks like they’re not willing to upgrade our cabinet. We need council support!!

  • davedpg David Edwards (@davedpg) reported from Caerwys, Wales

    @davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ChloeRaccoon Chloe Raccoon (@ChloeRaccoon) reported

    @bt_uk but to make it better, none of their lines are with BT, Plusnet for VDSL2, yes, A leased line which is sourced from the other end so we aren't a customer, and the current VoIP supplier, which replaced Vodafone. I really hate these lying emails

  • Tigercatgirl RSG (@Tigercatgirl) reported

    @Plusnet Thanks for the appointment. Factory reset unsuccessful. I've DMd a screen catch in case it can help.

  • ColletteJane7 ColletteJane (@ColletteJane7) reported

    @Plusnet fibre has recently been installed in my building but no mention on your website of when it may be available. My speeds are agonisingly slow, can you give any info on when fibre is available through you? Wondering if it’s worth waiting or moving!

  • leesriggann Not_All_Old_People (@leesriggann) reported

    @Plusnet I can't get my password to work. But verbally I got the correct letters when I spoke to customer services yesterday. This happens every time I try to get to my account.

  • Roysnotmyuncle Paul Castle (@Roysnotmyuncle) reported

    @Plusnet is there any work taking place on the network? My connection has been dropping constantly over the past few day.

  • cdodds74 Chris Dodds (@cdodds74) reported

    @Plusnet Hi. I wish to cancel my BT sport App that I get through Plusnet. I cannot find a way of doing so on the website. Please advise.

  • krislord Kris Lord (@krislord) reported

    @Plusnet how do I put my plusnet router into modem only mode? Trying to fix NAT issues on Xbox. (Using Eero as router)

  • Mandytoptotty Mandy (@Mandytoptotty) reported

    @Plusnet I changed my tariff via the app today, but didn't realise I'd clicked 12months. I want to downgrade to my old tariff as per your T&Cs but can't see how. Help!

  • Tigercatgirl RSG (@Tigercatgirl) reported

    @Plusnet Hi. Yes. Still unable to connect. Blue light on router. Devices recognising WiFi but stating no connection. Similar fault to when I upgraded service which was something Plusnet side re connection. Please fix ASAP 🙏. Really am desperate now. Thankyou.

  • kieran_lucas Kieran Lucas (@kieran_lucas) reported

    @Plusnet my Internet speed is constantly worse tham half the below speed I pay for. Can your customer services please contact me as other options you provide don't respond to me. I'm fed up of not getting what I pay for. Thanks