Plusnet outages and service status in Rhyl, Wales

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rhyl, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rhyl, Wales

The most recent Plusnet outage reports came from the following cities: Prestatyn.

City	Problem Type	Report Time
Prestatyn	Wi-fi	2 months ago
Holywell	Internet	4 months ago
Colwyn Bay	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rhyl, Wales

Latest outage, problems and issue reports in Rhyl and nearby locations:

• 
  Julian Borg-Barthet (@jborgbarthet) reported 19 minutes ago from Colwyn Bay, Wales

  @RhiwWard Yerburgh Avenue has been fighting an uphill battle with BT for weeks due to intermittent broadband faults on Plusnet and BT subscriptions. The exchange is where the fault is and it looks like they’re not willing to upgrade our cabinet. We need council support!!

• 
  Libby McClelland (@LibbyMc1988) reported 28 minutes ago from Prestatyn, Wales

  @Plusnet Are you having issues today? My router is constantly turning orange and dropping wi-fi

• 
  David Edwards (@davedpg) reported 42 minutes ago from Caerwys, Wales

  @davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rosie L (@DONNYDIVArl) reported 14 seconds ago

  So... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...

• 
  Michael Corbett (@kobb) reported 6 minutes ago

  @Plusnet Hi, you didn't read my message. Your phone service has 20 min + wait time. How can I send you a query in a message? Thanks for your time. 😐

• 
  Emma B (@EBGBeee) reported 7 minutes ago

  @Plusnet Plusnet support couldn't help beyond reading out web pages I'd already visited, so had to use chat on Greenby instead. Actually seem to have got somewhere with that, tho' the solution implemented doesn't reflect well on Plusnet or Greenby.

• 
  rosie posie (@rosieon25371922) reported 10 minutes ago

  @Plusnet I want my £150 reward. Cough up and stop welching and breaking contract. It is bad faith and appalling behaviour. Sort this out as your team on the phone do not sort this out. They lie and gaslight.

• 
  f_ar_co (@f_ar_co) reported 10 minutes ago

  Why is internet down again in TS17 5LS. Supposed to be superfast @Plusnet but having nothing but problems with outages! Be helpful if they let customers know the problems are rather than wait till we contact them and they say all is fine! #noconnection #nocustomerservice

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 11 minutes ago

  @Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.

• 
  bobp (@bobbityshore) reported 12 minutes ago

  @Plusnet Why are your reviews so bad ?

• 
  Richard Holliday | Author 🇬🇧 (@rjph_author) reported 12 minutes ago

  @Plusnet Thanks! I've switched email addresses but the verification email still never appeared. I now can't log into my Community account (I'd used same username/pw as my Plusnet customer account for ease) and the password reset email isn't appearing. Most confused!

• 
  Richard (@visitandtravel) reported 14 minutes ago

  I just signed up for Starlink - finally gave in, the EE 4G has been broken for 3/4 days - now basically running on candle power - back onto the fallback BT copper broadband @ Plusnet - 3MB connection and costing me £28 a month on a 1 year contract - a lot more for the standard line rental and broadband if I do not take the 1 year contract. So now as I am in Caithness 3 miles away from a telephone exchange I need to pay EE for semi-decent 4G broadband when it works, and BT through Plusnet to have a working telephone for emergencies if 4G fails - as it does. And yet I still have the emails from the Scottish Government from over 8 years ago saying everyone would be on fast fibre connection by 2020 or around that time. I checked with Openreach and they have no intention of laying fibre to the property even though they can get access to a Government grant of over £4,400 to do so. A company, Highland Broadband is busy taking these rural fibre broadband grants and doing their best to get the north of Scotland rural and small towns connected - I am signed up for a 1GB fibre connection - supposed to be getting installed this summer - I just cant wait that long so - yet another expense for a poor pensioner (me) having to pay out for yet another broadband connection with Starlink. As I am in contract to Plusnet (BT), EE I can see if Highland Broadband do deliver the fibre by July - I will have 4 contracted broadband accounts until the contracts run out. If Only the Scottish Government had kept to their promises I would only need to have one connection.

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 15 minutes ago

  @Globalistloon @GavinFreedomLo1 Until I got Starlink I had everything , landline , broadband and email address through Plusnet but had so much trouble with outages that I dumped Plusnet broadband . Starlink is superb but of course no landline .