Plusnet

Plusnet Outage Report in Rhyl, Denbighshire, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rhyl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rhyl, Denbighshire, Wales 02/18/2026 15:10

February 18: Problems at Plusnet

Plusnet is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Rhyl, Denbighshire, Wales

The most recent Plusnet outage reports came from the following cities: Holywell and Colwyn Bay.

Loading map, please wait...
City Problem Type Report Time
United KingdomHolywell Internet
United KingdomColwyn Bay Internet
United KingdomRhyl Wi-fi
United KingdomColwyn Bay Internet
United KingdomColwyn Bay Wi-fi
United KingdomColwyn Bay Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rhyl, Wales

Latest outage, problems and issue reports in Rhyl and nearby locations:

  • LibbyMc1988 Libby McClelland (@LibbyMc1988) reported from Prestatyn, Wales

    @Plusnet Are you having issues today? My router is constantly turning orange and dropping wi-fi

  • davedpg David Edwards (@davedpg) reported from Caerwys, Wales

    @davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

  • jborgbarthet Julian Borg-Barthet (@jborgbarthet) reported from Colwyn Bay, Wales

    @RhiwWard Yerburgh Avenue has been fighting an uphill battle with BT for weeks due to intermittent broadband faults on Plusnet and BT subscriptions. The exchange is where the fault is and it looks like they’re not willing to upgrade our cabinet. We need council support!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JSwindlesonF1 Thunderbird 2 (@JSwindlesonF1) reported

    @Plusnet Aw na feel bad now sorry lads, it's mended for some reason. Turned it off and back on again. Really sorry, won't happen again, was just frustrated.

  • james_drew1 James Drew (@james_drew1) reported

    @Plusnet why do you keep ignoring me? Poor customer service

  • Jamjar627 Jamjar627 (@Jamjar627) reported

    @SkyUK What the actual **** is ur wifi quality, its worse than plusnet. Im supposed to be getting 80mbps but i cant even get 30mbps download speed and playing games online? A thing of the past. Can yall try and be semi decent at least

  • Rak1B2 Rak (@Rak1B2) reported

    @Plusnet Hey I'm unable to make a call. How long will the service be down for

  • JoshCorley14 Josh Corley (@JoshCorley14) reported

    @Plusnet I have never received such an abhorrent service from any provider. To be constantly lied to and spun round in circles. Which has now led to a loss of earnings. @Ofcom @BBCWatchdog

  • roxmking rOXANNE KING (@roxmking) reported

    @Plusnet i keep trying to cancel the sim and get my money back but no one gets back to me. I have not used the sim and want my deposit of #£7 back plse.,

  • MattBowdler The Unfinished (@MattBowdler) reported

    @concretism_mus @Plusnet Virgin came round our way the other week to "make improvements". Guess whose internet service has been shonky ever since?!

  • concretism_mus Concretism (@concretism_mus) reported

    Anyone else having terrible intermittent internet connection with @Plusnet this morning? Disconnects every 5 minutes. Completely unusable. #plusnet #plusnetdown

  • ZZleeZZ More Fun Making It (Lee) (@ZZleeZZ) reported

    @wcrpaul I have backup WiFi on a separate router with openwrt installed. That was just because the last plusnet router was so bad. 2 to 3 drops a week requiring complete reboot.

  • filosofical_140 Ben Samuel (@filosofical_140) reported

    @Plusnet Dear Lauren, whatever plan I may or may not have agreed to, Plusnet have broken their side of the contract simply by failing to provide any service for months.