Plusnet

Plusnet Outage Report in Rhyl, Denbighshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rhyl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rhyl, Denbighshire, Wales 02/27/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rhyl, Denbighshire, Wales

The most recent Plusnet outage reports came from the following cities: Holywell and Colwyn Bay.

Loading map, please wait...
City Problem Type Report Time
United KingdomHolywell Internet
United KingdomColwyn Bay Internet
United KingdomRhyl Wi-fi
United KingdomColwyn Bay Internet
United KingdomColwyn Bay Wi-fi
United KingdomColwyn Bay Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Rhyl, Wales

Latest outage, problems and issue reports in Rhyl and nearby locations:

  • LibbyMc1988 Libby McClelland (@LibbyMc1988) reported from Prestatyn, Wales

    @Plusnet Are you having issues today? My router is constantly turning orange and dropping wi-fi

  • jborgbarthet Julian Borg-Barthet (@jborgbarthet) reported from Colwyn Bay, Wales

    @RhiwWard Yerburgh Avenue has been fighting an uphill battle with BT for weeks due to intermittent broadband faults on Plusnet and BT subscriptions. The exchange is where the fault is and it looks like they’re not willing to upgrade our cabinet. We need council support!!

  • davedpg David Edwards (@davedpg) reported from Caerwys, Wales

    @davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • neil_mountford Neil Mountford (@neil_mountford) reported

    @Plusnet two days running my broadband drops out every 2-3 minutes. Yesterday it started about 3.00pm and didn't get back to normal until almost 8.00pm. Today it has started at the same time. Are there known issues in the Stoke-on-Trent area?

  • athena_42 Rose-Ann Movsovic 🕷 (@athena_42) reported

    @_JosephRoberto It’s not Lancashire’s stream, it’s Yorkshire’s. Apparently they have wifi problems at Headingley, not a good advert for Plusnet!

  • Plusnet Plusnet (@Plusnet) reported

    @EddieRobson Hi Eddie, just checking in; where you able to sort the problem in accessing YouTube, or are you still having problems getting onto the site? -Tony Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @systematicdata Hi Al, I'm really sorry for the inconvenience caused by that issue yesterday. This has since been resolved and all customers affected should now be able to access YouTube again. If you do come across any other problems, please let us know. -Tony Plusnet Sheffield

  • Ice_Speedway Ice.reef Ⓥ (@Ice_Speedway) reported

    Tried about 15 times to buy a sim only deal on @Plusnet website and keep getting booted out on the final screen every time. Not such award winning customer service it seems @plusnethelp - given up and will just pay more elsewhere to save my nerves any more anguish.

  • neil_mountford Neil Mountford (@neil_mountford) reported

    Still dropping out, seems plusnet are quick to up their prices and slow to react to their customers 😡

  • mrscordner Jennifer Cordner (@mrscordner) reported

    @Plusnet absolutely first class customer service from Matthew today.. sorted the wi-fi connection for my mum.

  • Plusnet Plusnet (@Plusnet) reported

    @JoPOWz Hi Joachim, I'm really sorry you were having issues accessing YouTube yesterday. We did find an issue that was resolved by yesterday afternoon, are you still having problems accessing the website? -Tony Plusnet Sheffield

  • DeoNonFortuna3 Méabh (@DeoNonFortuna3) reported

    Further to the Plusnet saga. They've just apologised and refunded 3 months worth of bills, so that's a good resolution. It has taken 3 months to sort out though.

  • Plusnet Plusnet (@Plusnet) reported

    @EddieRobson I'm not sure if it mentioned it when you made the change, these can take up to 2 hours to kick in. If you're still having trouble after that though, let me know and I'll see if there's anything else I can do on my end. -Tony Plusnet Sheffield