Plusnet

Plusnet Outage Report in Rhyl, Denbighshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rhyl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rhyl, Denbighshire, Wales 12/23/2025 18:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Rhyl, Wales

Latest outage, problems and issue reports in Rhyl and nearby locations:

  • jborgbarthet Julian Borg-Barthet (@jborgbarthet) reported from Colwyn Bay, Wales

    @RhiwWard Yerburgh Avenue has been fighting an uphill battle with BT for weeks due to intermittent broadband faults on Plusnet and BT subscriptions. The exchange is where the fault is and it looks like they’re not willing to upgrade our cabinet. We need council support!!

  • davedpg David Edwards (@davedpg) reported from Caerwys, Wales

    @davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

  • LibbyMc1988 Libby McClelland (@LibbyMc1988) reported from Prestatyn, Wales

    @Plusnet Are you having issues today? My router is constantly turning orange and dropping wi-fi

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @JonBushby77 Hello, Jon Some customers are experiencing problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We are working quickly to resolve this and we’re very sorry for the inconvenience caused. Samantha - Sheffield

  • AmyTurner1316 Amy Turner (@AmyTurner1316) reported

    @Plusnet do you plan on posting on your pages for customer to clearly see or no? My broadband is always disconnecting you'll be compensating people because I'm not the only one who is sick of having intermitten broadband don't get me started on the online account issues 😒

  • NezPatHar1 NezPatHar (@NezPatHar1) reported

    @CllrRBennett As a HND networking student, you have given us more insight into the problem than Plusnet have. You have a fulfilling career ahead of you - assuming you can get those subnet mask calculations nailed down ;)

  • xOldmanpete oldman (@xOldmanpete) reported

    @xmatty123x @Plusnet @DeliciousLegacy Depends on how many customers dunk for the perfect cuppa. It's been down for most of the country for nearly 2hrs and they have only just acknowledged the problem.

  • explosive_ennui 🤦 (@explosive_ennui) reported

    I think it’s time for me to move on from @Plusnet I’ve been with them for over 15 years and I’ve seen their service and support degrade significantly. Now, a national #outage and not a peep from them, I’ve had my fill. #PlusNetDown

  • NathanFoley82 Nathan Foley (@NathanFoley82) reported

    @Plusnet shocking customer service ....we are having some issues, and suggest you call back later hangup..... is not customer service... took you over an hour to acknowledge this though? Thanks @VOXI_UK for saving the day at least I can still send a few emails etc!

  • SyHawkes 𝓢𝔂 #RiseAboveHate (@SyHawkes) reported

    @RichardRigby81 @Plusnet @SkyUK You made a bad choice switching to this company. Award Winning Customer Service is actually non-existent customer service!!

  • HelenHornett10 Helen Hornett (@HelenHornett10) reported

    @JonBushby77 @Plusnet I just rebooted and now have service! 2 hours lost though 😤

  • siwilkins Si Wilkins (@siwilkins) reported

    Fascinated about when @plusnet will consider posting a tweet about their so-far 2-hour DNS outage to customers en-masse, rather than trying vainly to post an inadequate reply to each person who points it out individually

  • KL13069 Kirsty (@KL13069) reported

    @JoeTyePR @Plusnet Same Brighton - been down for nearly 2 hours now