Plusnet

Plusnet Outage Report in Portishead, North Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portishead, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portishead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portishead, North Somerset, England 12/08/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Portishead, North Somerset, England

The most recent Plusnet outage reports came from the following cities: Bristol, Chepstow and Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomChepstow E-mail
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Portishead, England

Latest outage, problems and issue reports in Portishead and nearby locations:

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.

  • Tim_JC Tim Clarke (@Tim_JC) reported from Weston-super-Mare, England

    @Plusnet you having issues in BS23 area today. Major issues and I'm working from home. Not the service we signed up for.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • nidhug2009 Nidhug (@nidhug2009) reported

    @whale_nerd @VirginMoney @Plusnet Depending on your phone you might have the option for wifi calls etc if you enable that you might depending a million factors be able to get signal on wifi .... also hello from another bit of ********** Scotland

  • BexBMe Rebecca DeLozier (@BexBMe) reported

    @Plusnet I just placed a SIM-only order but noticed the delivery address auto-filled incorrectly. Customer services says they're unable to amend the address or cancel the order despite order being placed minutes before... what's up with that? #WheresMySIM

  • Goldcrest44 Jenny (@Goldcrest44) reported

    @Plusnet (2) We phoned yesterday AND this morning to reconfirm the appointment. By 1pm there was no engineer. We phoned again and were told the appointment has changed to the 10th. No apologies no warning and no way to change it. You are letting down an elderly vulnerable person

  • mergym3rgles merg (@mergym3rgles) reported

    @TheCloudBeeTTV @Plusnet Notoriously awful @Plusnet - I've had really good service from BT or Sky. BT currently really good. 16 days is unnacceptable.

  • BexBMe Rebecca DeLozier (@BexBMe) reported

    @Plusnet Just placed a SIM-only order but noticed delivery address had auto-completed incorrectly. Customer service said they're unable to edit it despite order being placed minutes earlier. What's up with that...? #WheresMySIM

  • Ruthyrooroo RD (@Ruthyrooroo) reported

    @Plusnet my broadband has been down since yesterday. BS15 area. Is there a problem in this area or is it just me? I’ve done all the usual things to reset it, still no joy.

  • JakeAvis96 Jake Avis (@JakeAvis96) reported

    @Plusnet hey, my service ended with you yesterday. Do I get returns packaging to send you the router back? Thanks.

  • elviscrisp Jez Hall (@elviscrisp) reported

    @PLUSNET How about calling customers back when you promise to do so? My mothers phone has not worked for over a week and you guys don't seem to care. Keep promising but nothing happens. Even the "manager" does not call back when he promised to do so. #plusnet #terrible

  • BrimmellDen Den Brimmell 🇺🇦💙 The NHS (@BrimmellDen) reported

    @Plusnet what’s wrong in WV11 area? My mom is one of your customers & hasn’t had internet or phone for last few days. There was some work being carried out in the street by City Fibre & yesterday there were a couple of BT engineers working there because of problems they’d caused.

  • elviscrisp Jez Hall (@elviscrisp) reported

    How about calling customers back when you promise to do so? My mothers phone has not worked for over a week and you guys don't seem to care. Keep promising but nothing happens. Even the "manager" does not call back when he promised to do so. #plusnet #terrible