Plusnet

Plusnet Outage Report in Portishead, North Somerset, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portishead, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portishead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portishead, North Somerset, England 11/28/2025 05:00

November 28: Problems at Plusnet

Plusnet is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Portishead, North Somerset, England

The most recent Plusnet outage reports came from the following cities: Bristol and Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomNewport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Portishead, England

Latest outage, problems and issue reports in Portishead and nearby locations:

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • perpetualspin1 perpetualspin (@perpetualspin1) reported

    @virginmedia On customer apathy, excessive charging, subscriptions and small print. I’d rather go with plusnet, bt, any other provider

  • timnorman64 Tim (@timnorman64) reported

    @Plusnet any chance of some help with a renewal that doesn't seem to have gone through?

  • Michael80911136 Michael Briggs (@Michael80911136) reported

    @Plusnet couldn't find my mobile, dialled the number from my home phone. Never answered the mobile but charged. 47p for a 1 second call. RIP OFF PLUSNET 😱 HOW CAN YOU JUSTIFY THAT?????

  • lb_aglow Fitz Patrick (@lb_aglow) reported

    @Plusnet can somebody get back to me? Your phone numbers don’t work and Im without internet connection that I need for work. £50 a month for this?! WTF

  • Plusnet Plusnet (@Plusnet) reported

    @iamduncan I can see that you have since discussed this with our technical support team and an engineer visit has been arranged so that this can be investigated further. Please get in touch on here if there's anything that you'd like to discuss in the meantime. Regards, Emily Plusnet Leeds

  • Th4Saint_ Th4Saint (@Th4Saint_) reported

    @RayMcCrae @fletch1002 @Plusnet Virgin media and i have **** tonnes of packet loss, tried changing my coaxial and ethernet cables, no difference. Theres alot of works happening around my area so it might be to do with that? had it for days now

  • AMLeditorial AMLeditorial (@AMLeditorial) reported

    @Plusnet Oh, thanks. After tweeting, I realized that the problem might be a thunderbird update, and I resolved the problem. But it would be helpful to have a place to check that there are no issues.

  • LMac1970 Mr Lawrence 😷 (@LMac1970) reported

    BTW I’m not knocking PlusNet, who are pretty good for customer service and value, and I can see myself buying fibre broadband from them later on; this is probably down to me overloading my free router with too many connections. But the mesh stuff could be handy later. 5/5

  • InspectorsClews Oodles (@InspectorsClews) reported

    @HM_Dec90 @Plusnet Hi, mine is doing the same thing. Just randomly disconnecting. Then two minutes later reconnecting. It’s infuriating, and not the service we deserve.

  • AlanaAshby12 Alana Ashby (@AlanaAshby12) reported

    @Plusnet please can you assist with my bill? I have called but the lines are so busy. I am due a refund or credit for a drop in service but nothing has been done.