Plusnet outages and service status in Portishead, England

Problems in the last 24 hours in Portishead, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portishead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Portishead, England

The most recent Plusnet outage reports came from the following cities: Newport, Bristol, and Weston-super-Mare.

City	Problem Type	Report Time
Newport	Total Blackout	6 days ago
Newport	Internet	12 days ago
Newport	Internet	16 days ago
Newport	Wi-fi	17 days ago
Newport	Internet	18 days ago
Bristol	Internet	22 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Portishead, England

Latest outage, problems and issue reports in Portishead and nearby locations:

• 
  Danni Rochman (@DeeRocker) reported 6 minutes ago from Bristol, England

  @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

• 
  Sue Green (@imagescapegirl) reported 15 minutes ago from Weston-super-Mare, England

  If you want a new broadband supplier don’t go to @Plusnet We @MarkOneMusic & I did. We had a broadband problem in Nov 2020 & reported it. It’s now almost Feb we still have broadband issues & no landline. 3 @OpenreachHelp engineers in house, way more outside. #useless

• 
  Danni Rochman (@DeeRocker) reported 25 minutes ago from Bristol, England

  @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

• 
  Sean O'Connor (@SeanOConnor6) reported 32 minutes ago from Filton, England

  @Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

• 
  SHOSH (@Shosh_ukG) reported 40 minutes ago from Bristol, England

  @Plusnet your service is an ongoing letdown

• 
  Sean O'Connor (@SeanOConnor6) reported 44 minutes ago from Filton, England

  @Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.

• 
  Joanna (@joannas94) reported 45 minutes ago from Bristol, England

  My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

• 
  Tim Clarke (@Tim_JC) reported 57 minutes ago from Weston-super-Mare, England

  @Plusnet you having issues in BS23 area today. Major issues and I'm working from home. Not the service we signed up for.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kay Protheroe (@Kay_Protheroe) reported 4 minutes ago

  @Plusnet can you please tell me why I was hung up on while I'm trying to find out when you'll activate my broadband now I've moved home? Stupid there's no way to contact other than phone, which I don't want to do as I get hung up on.

• 
  Carl Fandidango (@ComTekMan) reported 7 minutes ago

  @CommsOmbudsman 3 BT Group companies (Plusnet, EE, Openreach) pass the buck—no one takes responsibility. Simple Google Maps check could have prevented the whole mess. Customer paying £63/mo out-of-contract for unreliable service, distress & risk to health (needs line for health).

• 
  smartesthorse (@smartesthorse) reported 10 minutes ago

  @Plusnet A BIG shout out to ISSEY from your help centre not had net 3 days tried before with somone else on phone failed to restore she is a STAR I am 80 disabled tech useless she patient and competent quickly solved it 10 star service please tell manager

• 
  Alison Lees (@AlisonMLees) reported 10 minutes ago

  @Keiron841 @Plusnet The broadband on my PC doesn't work when the microwave is on. Did you remember to check the obvious?

• 
  Andy Bowes-Roden = = (@AndyRoden1) reported 10 minutes ago

  @Plusnet We have an engineer coming to sort our broadband tomorrow, apparently. I know we had a big storm the other week, but we've been told three times now our problem is fixed and it isn't. I can tolerate there being a problem (although my employer is understandably...

• 
  Alan (@metalheed) reported 16 minutes ago

  @Plusnet engineer just finished installing full fibre. How long until service is on?

• 
  Tony (@Tonysmini) reported 18 minutes ago

  @Nigelh7n @WeAreOpenreach It’s got to be done by Jan 2027. Plusnet don’t supply a VoIP/digital voice service hence the suggestion to swap to BT/EE if you want to retain a landline number.

• 
  Hamish (@Hamish88205796) reported 22 minutes ago

  @DerylLynn @Plusnet Don't **** about. Slap a claim for £1,000 +costs in via MCOL. They'll happily settle out of court for £500 or more + costs and repair it.

• 
  Freedom Valley (@VRvalley) reported 23 minutes ago

  @EltontoNick Plusnet have broken the data protection act. They could face huge fines for transferring sensitive data (email archive) to a third party. You could be entitled to compensation

• 
  GreenSparky (@colinwa47152885) reported 24 minutes ago

  @WeAreOpenreach I cant get a straight answer! Your communication to my ISP is terrible, you text me to say your coming for an appointment to install FTP but plusnet know nothing about it. 5 months since my order was placed, and this will be my 3rd day taken off of work unpaid.