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Plusnet

Plusnet Outage Report in Portishead, North Somerset, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Portishead, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portishead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Portishead, England

The most recent Plusnet outage reports came from the following cities: Newport, Bristol, and Weston-super-Mare.

CityProblem TypeReport Time
Newport Total Blackout 22 hours ago
Newport Internet 7 days ago
Newport Internet 12 days ago
Newport Wi-fi 12 days ago
Newport Internet 13 days ago
Bristol Internet 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Portishead, England

Latest outage, problems and issue reports in Portishead and nearby locations:

  • Shosh_ukG
    SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • DeeRocker
    Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • SeanOConnor6
    Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

  • SeanOConnor6
    Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.

  • DeeRocker
    Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • joannas94
    Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • foxes1957
    Red Ange 📚 (@foxes1957) reported

    @needsomesun We’ve always had plusnet no trouble x

  • BeckyLakey
    Becky Lou (@BeckyLakey) reported

    @Plusnet I'm paying for the privilege of 900mbps and your service is consistently poor - averaging around 27mbps using the test on your website. I think my household is within our rights to break the contract early due to your failure to provide the service paid for.

  • PM0wnu
    Paul McGee M0WNU (@PM0wnu) reported

    I have restored Pi-Hole functionality to my network, the only way to do this with the BT Smart Hub 2 is to disable it's DHCP and let Pi-Hole handle this instead before resetting device connections, in the Plusnet branded version this was not needed which is strange

  • Alextheadult
    Alexander (@Alextheadult) reported

    @WeAreOpenreach You messed me around and a disabled person didn't get her lunch because of you. So unless you fix this over the weekend, I'm going to leave a review on trustpilot detailing exactly how you don't keep appointments (lapm1 Plusnet)

  • StuntKi
    Nicola Cooper (@StuntKi) reported from Halesowen, England

    @Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint?

  • HainesAlexis
    Alexis Haines (@HainesAlexis) reported

    @Plusnet so in which alternative universe does a few hours of broadband service but at random times count as satisfactory service for TWELVE days how convenient no compensation and poor comms on the fault?

  • BigTom0491
    Tom (@BigTom0491) reported

    @vickyinatutu @Plusnet They kept coming up and down my street other month promising the world and do it far better price etc, told them no thanks I’m happy knowing my internet will always work and a reliable company to deal with

  • HainesAlexis
    Alexis Haines (@HainesAlexis) reported

    @PlusnetOfficial Plusnet so in which alternative universe does a few hours of broadband service but at random times count as satisfactory service for TWELVE days how convenient no compensation and poor comms on the fault?

  • SlimSugar
    Slim and Sugar (Debss) (@SlimSugar) reported

    @Plusnet Hello, I keep getting this message: Delivery to the following recipients failed permanently:    *[dad's email here] Reason: A message that you sent to the following recipient could not be delivered due to a permanent error What is going on. Please help! Thank you

  • fluffymuft11805
    fluffymufti (@fluffymuft11805) reported

    @Plusnet I'm having speed problems with my broadband. What email addresss should I use to send the speed tests I've carried out?