Plusnet Outage Report in Portishead, North Somerset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Portishead, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portishead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Portishead, North Somerset, England
The most recent Plusnet outage reports came from the following cities: Bristol, Newport and Weston-super-Mare.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Portishead, England
Latest outage, problems and issue reports in Portishead and nearby locations:
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Joanna
(@joannas94) reported
from
Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.
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SHOSH
(@Shosh_ukG) reported
from
Bristol, England
@Plusnet your service is an ongoing letdown
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Sean O'Connor
(@SeanOConnor6) reported
from
Filton, England
@Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.
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Sean O'Connor
(@SeanOConnor6) reported
from
Filton, England
@Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.
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Sue Green
(@imagescapegirl) reported
from
Weston-super-Mare, England
If you want a new broadband supplier don’t go to @Plusnet We @MarkOneMusic & I did. We had a broadband problem in Nov 2020 & reported it. It’s now almost Feb we still have broadband issues & no landline. 3 @OpenreachHelp engineers in house, way more outside. #useless
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Tim Clarke
(@Tim_JC) reported
from
Weston-super-Mare, England
@Plusnet you having issues in BS23 area today. Major issues and I'm working from home. Not the service we signed up for.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Kev
(@Kjvincent1979) reported
@triscoe @Plusnet I moved to them as Tiscali merged, so stayed under their arm but with a new name All was fine till issues then I struggled to get stuff sorted. Though that is similar with other providers
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𝙅𝙊𝙀 𝘿 🎾
(@triscoe) reported
Hi @Plusnet, you've been great but I'm leaving you, and I was out of contract on the 25th March, but you've just sent me an email saying that I will have £70 of early termination fee's on my final bill. Can you help me with that please?
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Liz Formby
(@EducationAccio) reported
@Plusnet Are you awsre of a broadband issue in Tenterden, Kent? Mine has been down an hour or so now. Thanks.
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𝐁 𝐄 𝐂 𝐂 𝐀
(@rbcahdsn) reported
@Plusnet my internet keeps flashing orange everything’s plugged in correctly, tried resetting the box and turning on/off, can you help please?
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Plusnet
(@Plusnet) reported
@LaurenCJAnkers Hi Lauren! We don't apply any service restrictions until 14 days, we just add a splash screen notification that you can bypass. If this is affecting your ability to use certain devices, send us a message with your username and we'll take a look. - Cal, Plusnet Leeds
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Mark Phipps
(@MarkPhi60195138) reported
@Plusnet When I try to look at the upgrade options on my broadband all I get is "An error has occurred You can't change your products for the moment, you have an order which is currently being processed. Please try again later.". Can you help?
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thathurt 📸🐧⚡
(@thathurt) reported
@Plusnet My service is normally excellent but this eve and yesterday it keeps kinda cutting out then comming back on again. Any ideas?
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P Stone
(@AFZOK) reported
@Plusnet Think I know why cashback didn't register. My bank's list of direct debits shows last Plusnet taken Oct 2020. BUT the authorisation's still live. So your affiliate sales system assumes I'm existing customer? Quidco & aff network should be able to reinstate? I'll delete old DD.
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Dave
(@daveonlimegreen) reported
@Plusnet help. Our internet speeds are really poor and always have been. Online checks tell me that the meany virgin I can get min 54mbps. And I only get 3-5 with plusnet. Surely that’s not right that yours is so slow? Please help. Think of the children!!
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P Stone
(@AFZOK) reported
@Plusnet More likely your sales system just itself checks if a referred customer is 'existing' and if yes doesn't confirm the order to the affiliate network it came from. (I realise Aff. Window & Quidco never see one's account details)