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Plusnet

Plusnet Outage Report in Portishead, North Somerset, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Portishead, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portishead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Portishead, England

The most recent Plusnet outage reports came from the following cities: Newport, Bristol, and Weston-super-Mare.

CityProblem TypeReport Time
Newport Total Blackout 2 days ago
Newport Internet 8 days ago
Newport Internet 12 days ago
Newport Wi-fi 13 days ago
Newport Internet 13 days ago
Bristol Internet 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Portishead, England

Latest outage, problems and issue reports in Portishead and nearby locations:

  • imagescapegirl
    Sue Green (@imagescapegirl) reported from Weston-super-Mare, England

    If you want a new broadband supplier don’t go to @Plusnet We @MarkOneMusic & I did. We had a broadband problem in Nov 2020 & reported it. It’s now almost Feb we still have broadband issues & no landline. 3 @OpenreachHelp engineers in house, way more outside. #useless

  • Shosh_ukG
    SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • SeanOConnor6
    Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

  • SeanOConnor6
    Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.

  • Tim_JC
    Tim Clarke (@Tim_JC) reported from Weston-super-Mare, England

    @Plusnet you having issues in BS23 area today. Major issues and I'm working from home. Not the service we signed up for.

  • DeeRocker
    Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • joannas94
    Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • DeeRocker
    Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • anw4r22
    👾 (@anw4r22) reported

    @Plusnet hello, my internet has been down for the past 40 hours? What is happening?

  • Erestyn
    Little Miggys Massive Header (@Erestyn) reported

    @rachcoon @Plusnet Oof. In that case they haven't a leg to stand on. Tell them where to shove their service and go elsewhere.

  • stevenig
    Nigel Stevens (@stevenig) reported

    @WalkWithWallace Just gave up with Plusnet as doesn’t offer WiFi calling. I have no signal from any network at home so this was deal breaker

  • masonmara1
    Katie Mason-Mara (@masonmara1) reported

    @Plusnet Please can you tell me if I am able to terminate my contract?

  • matwatkinson
    mat watkinson (@matwatkinson) reported

    @plusnet when I really need to use my phone, no signal between Manchester & York. I’m on a train with WiFi. Difficult to understand

  • richardelliot
    Richard Elliot (@richardelliot) reported

    @Chimpman @rhymerrigby We were going to move to PlusNet and BT called up and said they'd price match so we have BT for not too bad a price. What has happened to full fibre? Pretty sure they did all the cables in the pavement months back now, but they seemingly aren't connecting properties up

  • jonesrob
    Rob Jones (@jonesrob) reported

    @Plusnet Please issue an update on the on-going internet issues, via the media.

  • nihan_gln
    Nihan (@nihan_gln) reported

    @Plusnet You are completely ignoring your customers. Internet has been down for more than 48 hours now. And no single explanation, no customer service. I never saw such an irresponsible company.

  • Steedy2003
    Dylan Steed (@Steedy2003) reported

    @Plusnet @UniHomes please can someone DM me - having trouble with our broadband and can't seem to get hold of anyone to help.

  • hissingandbeeps
    Jamie (@hissingandbeeps) reported

    .@Plusnet internet still down, is there going to be an update on what’s happening at some point? If it’s still down on Tuesday when everyone goes back to work you’re going to have a lot more complaints. #plusnet