Plusnet Outage Report in Portishead, North Somerset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Portishead, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portishead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Portishead, North Somerset, England
The most recent Plusnet outage reports came from the following cities: Bristol, Weston-super-Mare and Newport.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Portishead, England
Latest outage, problems and issue reports in Portishead and nearby locations:
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Joanna
(@joannas94) reported
from
Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
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SHOSH
(@Shosh_ukG) reported
from
Bristol, England
@Plusnet your service is an ongoing letdown
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.
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Sean O'Connor
(@SeanOConnor6) reported
from
Filton, England
@Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.
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Sean O'Connor
(@SeanOConnor6) reported
from
Filton, England
@Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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The big bird
(@TheBigCatBird) reported
@plusnethelp are there issues with broadband? As your website says not yet others say issues? Also the help online says if you cannot try another router you may be charged? Yet when you sign up you are asked to send your old router to plusnet so are left with no other router ! 😡
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kev cowie
(@stigofthebumps) reported
@Plusnet your broadband is a ******* disgrace...multiple engineer visits and the wankers cant fix it
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David Hodgson
(@Daveper60) reported
@MarcAllera @bt_uk May I have your email address as my daughter would like to make a complaint as she had planned to switch to PlusNet but they cancelled her previous supplier, then cancelled her order leaving her without broadband over Christmas.
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Plusnet Help
(@plusnethelp) reported
@CHUEN_JIUAN Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Noor
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Jerry Jenkins 🇪🇺
(@_jerryjenkins) reported
@Plusnet since I renewed my internet contract (which you put the price up) the service you provide has seemed markedly slower. My family are being to complain about the lack of connectivity. Any suggestions on what to tell them?
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Dan
(@DanPainter) reported
@Plusnet 08:25 on a Monday. internet broken since the early hours. Your 'customer service' is: online chat 'unavailable', telephone lines 'all closed'. When WFH reliability is important. This is a good indicator that you are not the ones to rely on if there's an issue.
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Jonathan Ash
(@Jonnyreggieash) reported
@Plusnet very slow connection and can’t speak to anyone about it 🤨
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Helen Cook
(@helen_c_cook) reported
@Plusnet No internet for 3 days since Christmas morning. No success in solving problem myself and no answer on the helpline despite waiting for hours. Not happy 😡
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louise magrin
(@louisemagrin) reported
@Plusnet @plusnethelp worse broad band I've ever gone with and non existent customer service 😡 paying for a service cant even use ridiculous
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Jeanette Clement
(@clementcreate) reported
We have vacancies for Service Designers and User Researchers @bt_uk @ee and @plusnet with salaries from £45-65k. You will need at least a few years experience practicing these disciplines.