Plusnet

Plusnet Outage Report in Portishead, North Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portishead, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portishead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portishead, North Somerset, England 12/14/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Portishead, North Somerset, England

The most recent Plusnet outage reports came from the following cities: Bristol, Chepstow and Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomChepstow E-mail
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Portishead, England

Latest outage, problems and issue reports in Portishead and nearby locations:

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • naked_techie Naked Techie 💻 (@naked_techie) reported

    I reported my internet download speed seemed slow at about 30 Mbps. Latest speed check shows about 48Mbps. Thank you @Plusnet for sorting it out. That'll do.

  • rokerman57 Don Mckenzie (@rokerman57) reported

    @nelliecarty I’m sim only with plusnet it’s around £6.50 a month, they use EE network!

  • Pro_Snapper David Millington (@Pro_Snapper) reported

    @Plusnet hello. I was a customer for 14 years and only left when you offered me Full Fibre with BT! I now know that you are offering people that call you Full Fibre. Do you now also have broadband and telephone packages?

  • NicolaCarle2 Nic (@NicolaCarle2) reported

    @Plusnet what I am paying for? This is bad service actually and can not join my broadband for the last 30 mins and used up all my mobile data

  • blackhairbub Mig (@blackhairbub) reported

    @Plusnet @lord_talbot You reply to positive tweets, but ignore others. And that's good customer service?

  • HappilyUnwoke HappilyUnwoke 🇺🇦🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇸✡️🦖💚🤍💜 (@HappilyUnwoke) reported

    @Plusnet Can you help me please? Your website froze when I was ordering a SIM so I ended up with two accounts. I've been told the second account was closed but I'm still getting e-mails (and bills!) for both accounts.

  • Pmc1Bai UpsyWupsyPauline (@Pmc1Bai) reported

    @GeorgeMonbiot @VodafoneUK Sorry for your loss and the trouble and upset vodaphone have caused you. My sister had the same problem with Plusnet over 10 years ago. Husband took out the account and 3 mnts later he dropped dead suddenly. Plusnet made her continue to pay for the rest of contract....

  • NeedMoreTree Chris Walker (@NeedMoreTree) reported

    @Plusnet why are you cutting our line tomorrow while we are still living here 4 more days?? we are being left without any service. is this grounds for us to leave you and join another provider?

  • AlisonS51524829 Alison Smith (@AlisonS51524829) reported

    @Plusnet Hi, I’m wanting to cancel my order with you as I’m finding it very frustrating as in able to get questions answered via chat line or telephoning. Please note I no longer wish to pursue my transfer to Plusnet under my rights during statutory cooling off period.

  • strayficshion DrSuzanneConboy-Hill (@strayficshion) reported

    Hello @Plusnet, why do you disallow texting to short form numbers? So many emergency services and utilities use them. Today it was @UKPowerNetworks and again I was unable to make contact when I needed to.