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Plusnet

Plusnet outages and service status in Portishead, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Portishead, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Apr 6, 10:46 AM GMT+1.
  • 60% Internet (60%)
  • 20% Total Blackout (20%)
  • 20% Wi-fi (20%)

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portishead, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portishead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Portishead, England

The most recent Plusnet outage reports came from the following cities: Newport, Bristol, and Weston-super-Mare.

CityProblem TypeReport Time
Newport Total Blackout 3 days ago
Newport Internet 9 days ago
Newport Internet 14 days ago
Newport Wi-fi 14 days ago
Newport Internet 15 days ago
Bristol Internet 19 days ago

Nearby cities with recent reports

Newport

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Portishead, England

Latest outage, problems and issue reports in Portishead and nearby locations:

  • Shosh_ukG
    SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • SeanOConnor6
    Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.

  • DeeRocker
    Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • SeanOConnor6
    Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

  • joannas94
    Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • DeeRocker
    Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cleave_mark
    Mark Cleave (@cleave_mark) reported

    @Plusnet why are there only 4 people in BT covering the whole of plusnet, EE and orange working after the 8pm and that they are only interested in whether or not my phone is stolen. That's ridiculous when my service goes down.

  • offaltrades
    Jack Anon (@offaltrades) reported

    @decent_doge @ThreeUK Unfortunately not had such good assistance from @Plusnet who demanded that I pay two additional weeks for a terrible intermittent service that I want to cancel.

  • vivmarshuk
    Viv Marsh (@vivmarshuk@mstdn.social) (@vivmarshuk) reported

    @Plusnet Also - when you (and other companies) say you're 'experiencing a very high volume of calls', day after day, week after week, you just mean you haven't got enough staff. Hence I put down the phone and have written this instead.

  • RobL_L
    mElon Husk (@RobL_L) reported

    @Screwfix @MashManMandela Hi @screwfix just get people to reset their routers that will resolve the issue. Plusnet occasionally use non UK dynamic IPs that you geoblock on your website. A reset usually resolves it. Just keep resetting until they get actual UK IP.

  • StormingNormal
    David Nash 🇺🇦 (@StormingNormal) reported

    @Plusnet I've done something stupid. Yesterday I accidentally cancelled my plusnet direct debit as I have moved away from you. I didn't realise that today you would be trying to credit my account. I can't re-add my direct debit as my account is closing. Have I lost this money?

  • Polyesterda
    Florin (@Polyesterda) reported

    @Plusnet I get my mobile phone through Plusnet but I haven't been able to connect to the network for a fortnight. Can you help please?

  • dean_green
    Dean Green (@dean_green) reported

    @SMARTYMobileUK Do you guys use all the same/available frequencies for 4 and 5G as people with a contract with three? ie would your SIM show the same signal levels/speeds as a three SIM I know plusnet don't use the same as EE, hence coverage is not as good (no 800 for 4G).

  • crazycarneysmum
    Amy Carney (@crazycarneysmum) reported

    @Plusnet is your WiFi down

  • RobL_L
    Rob (@RobL_L) reported

    @Cullen_ward @Screwfix @Plusnet Hi, you just need to reset your router. Plusnet use dynamic IP addresses that change if the router is reset of power interrupted. Sometimes Plusnet gives one that's abroad for some stupid reason and Screwfix geoblocks non UK IPs Hope that makes sense. Reset your router 👍

  • RobL_L
    Rob (@RobL_L) reported

    @PeteSutton Hi, you just need to reset your router. Plusnet use dynamic IP addresses that change if the router is reset of power interrupted. Sometimes Plusnet gives one that's abroad for some stupid reason and Screwfix geoblocks non UK IPs Hope that makes sense. Reset your router 👍