Plusnet Outage Report in Portishead, North Somerset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Portishead, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portishead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Portishead, North Somerset, England
The most recent Plusnet outage reports came from the following cities: Bristol, Chepstow and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Chepstow |
||
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Portishead, England
Latest outage, problems and issue reports in Portishead and nearby locations:
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.
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Joanna
(@joannas94) reported
from
Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
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Tim Clarke
(@Tim_JC) reported
from
Weston-super-Mare, England
@Plusnet you having issues in BS23 area today. Major issues and I'm working from home. Not the service we signed up for.
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SHOSH
(@Shosh_ukG) reported
from
Bristol, England
@Plusnet your service is an ongoing letdown
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.
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Sean O'Connor
(@SeanOConnor6) reported
from
Filton, England
@Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.
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Sean O'Connor
(@SeanOConnor6) reported
from
Filton, England
@Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Shane
(@ShaneOrlando129) reported
Just joined @Plusnet and starting to regret it already, considering cancelling before this poor service snowballs. Not gone live on the date it was suppose to, sending an engineer on a day when I am at work, which will fine me £65 if I am not there. Now on hold for over 30mins
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Tommy KING
(@GrizzyKing) reported
@Plusnet Hi, ive ordered my broadband 2 weeks ago. I received a message saying its delayed before its due date. Received the same message thrice and for some reason i cant get through to the customer service to ask about my recent order and the delay.
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Sarah
(@shloveridge) reported
@Plusnet hi, my partner is trying to cancel our order as it is within the 14 days of purchase, however we cannot find anywhere online to cancel. We waited an hour on the phone and got nowhere. Where can we cancel please?
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Warren G
(@WarrenG1967) reported
@Champs707007 @virginmedia Under OFCOM rules you're entitled to compensation. I had no Internet service from plusnet for 16 days, I was entitled to ~£8.69 per day, which is just under £140. I got my service restored and it's back at an average of 57Mbps so not bad at all.
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Gill
(@gill501) reported
@Plusnet feel like I am always chasing for things that you say you will do but don't! Awaiting email confirmation after phonecall yesterday to cancel, was assured no cancellation fee, asked for this in writing, not happened.
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Mulberrycrush
(@mulberrycrush) reported
@Plusnet I want to cancel my BT Sport App without calling in.
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Paul Davies
(@byebyeclouds) reported
@Plusnet I was supposed to have broadband on Monday in our new home and I still have no idea when I will be connected - Plusnet service is just awful - just getting technical speak and no answers
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Colin Warner
(@ColinWarner) reported
@Plusnet your company disabled my email address which runs a business and a registered charity, plus other email 48 hours ago and still it’s not been re-enabled - i didn’t ask for this to happen, what is it that plusnet fails to understand about even basic service provision..
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Andy Clark
(@andyigclark) reported
@Plusnet If an engineer did come out yesterday they haven't fixed the problem. Tomorrow will be one month since I first made you aware of this problem. It is unacceptable that it hasn't been fixed.
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Chloe
(@cocoandgolden) reported
@Plusnet a new customer and my line is down, can you help please?