Plusnet Outage Report in Portishead, North Somerset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Portishead, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portishead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Portishead, North Somerset, England
The most recent Plusnet outage reports came from the following cities: Newport, Bristol and Weston-super-Mare.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Portishead, England
Latest outage, problems and issue reports in Portishead and nearby locations:
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Sean O'Connor
(@SeanOConnor6) reported
from
Filton, England
@Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.
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Joanna
(@joannas94) reported
from
Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.
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Sean O'Connor
(@SeanOConnor6) reported
from
Filton, England
@Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.
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Sue Green
(@imagescapegirl) reported
from
Weston-super-Mare, England
If you want a new broadband supplier don’t go to @Plusnet We @MarkOneMusic & I did. We had a broadband problem in Nov 2020 & reported it. It’s now almost Feb we still have broadband issues & no landline. 3 @OpenreachHelp engineers in house, way more outside. #useless
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Tim Clarke
(@Tim_JC) reported
from
Weston-super-Mare, England
@Plusnet you having issues in BS23 area today. Major issues and I'm working from home. Not the service we signed up for.
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SHOSH
(@Shosh_ukG) reported
from
Bristol, England
@Plusnet your service is an ongoing letdown
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@MARKBOOTH7 Hi Mark, really sorry to see this. It sounds like we've reported the fault to Openreach but please feel free to send us a DM along with your username and I'll make sure that we're doing all that we can to help. - Adam - Plusnet Sheffield.
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Fishy Delishy 💙
(@fishydelishy) reported
@Plusnet Can you DM me the line you can see this happening on? I want to confirm the line before I drive 100 miles to go and fix it.
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Twisted Tea Shep
(@ultraman_ginger) reported
@STEcopywriting Don't know what it's like now, but when I used to work for BT, we had all kinds of problems as TalkTalk would half-arse installations and the whole phone line would have to be yanked out. PlusNet have been lovely. Ours isn't as fast as the Virgin, but customer service is ideal.
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Fishy Delishy 💙
(@fishydelishy) reported
@Plusnet It’s not my line, it’s my mother’s, she says nothing is working and I can’t remote connect to her router or the NAS I installed so assume the FTTC is down. I can’t DM you the details though as you don’t accept DMs.
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ian david phillipps
(@ian_phillipps) reported
@Plusnet Thanks for the response. I've had this issue before and it is never the hardware at fault. It seems to have stabalized back to normal but it's taken 24 hours to get there. I'll monitor and advise.
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Ben Walker
(@BenWalker4) reported
@Plusnet Hello, I spoke with your customer service colleagues by phone and they’re on it. Thanks.
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Gary King 💙💛
(@ThisIsGaryKing) reported
@STEcopywriting @Plusnet NP, great customer service and I’ve got 50Mb here
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Fishy Delishy 💙
(@fishydelishy) reported
@Plusnet Ah that makes sense. I’ve got it connect now, fortunately without having to drive there! Will never know who changed the password back in April.
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Rob Kober
(@Bobbie_Cobra) reported
@Plusnet Hey Team, Are there any known outages in the CM3 3 area at the moment? Line keeps dropping but the fault reporter and service status pages on the website say they (the websites) are down for maintenance so cannot check (or report).
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Altrincham HQ : Alex McCann, Social Media Trainer
(@altrinchamhq) reported
Anyone else having problems with @Plusnet broadband in Altrincham?