Plusnet

Plusnet Outage Report in Portishead, North Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portishead, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portishead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portishead, North Somerset, England 12/24/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Portishead, North Somerset, England

The most recent Plusnet outage reports came from the following cities: Bristol, Chepstow and Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomChepstow E-mail
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Portishead, England

Latest outage, problems and issue reports in Portishead and nearby locations:

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RBIllustration Bex @ Store Update LIVE ✨ (@RBIllustration) reported

    We've had no landline for a week and while I'm lucky our internet is still on, it's unreliable and has dropped out MANY times. We're with Plusnet, but it's a BT line, so they need to wait for BT to fix it and we don't have a date for that yet. So all around it's frustrating 💀

  • byebyeclouds Paul Davies (@byebyeclouds) reported

    @Plusnet I was supposed to be connected Monday that didn’t happen then you changed my number then you changed it back but I still have no idea when I’m going live - your service is just awful - no internet now for 5 days and no idea when,if ever, it’s happening

  • GrizzyKing Tommy KING (@GrizzyKing) reported

    @Plusnet Hi, ive ordered my broadband 2 weeks ago. I received a message saying its delayed before its due date. Received the same message thrice and for some reason i cant get through to the customer service to ask about my recent order and the delay.

  • WarrenG1967 Warren G (@WarrenG1967) reported

    @Champs707007 @virginmedia Under OFCOM rules you're entitled to compensation. I had no Internet service from plusnet for 16 days, I was entitled to ~£8.69 per day, which is just under £140. I got my service restored and it's back at an average of 57Mbps so not bad at all.

  • ColinWarner Colin Warner (@ColinWarner) reported

    @Plusnet your company disabled my email address which runs a business and a registered charity, plus other email 48 hours ago and still it’s not been re-enabled - i didn’t ask for this to happen, what is it that plusnet fails to understand about even basic service provision..

  • WelshDefence WelshDefence (@WelshDefence) reported

    @Plusnet Hi Plusnet. Trying to phone your support line but being re-directed to EE customer support. Anything wrong your end ? using 08004320200 & 03451400200

  • Hindsyfella Chris Hinds (@Hindsyfella) reported

    @Plusnet Hi, I'm trying to cancel before the 14 day cooling off period. I've been on hold for close to 90 mins. Any chance I can get a call back?

  • therenster Paul Rennie (@therenster) reported

    @Plusnet Easy tip - steer clear of plusnet. I paid 2 months for broadband, never got to use it then plusnet cancelled my account and won’t say why nor will give me my money back - joke of a company

  • gold123win reg morris (@gold123win) reported from Neston, England

    Just why was my other Family Member attacked with 0.6 Mb+6-10 days wait for 1571 answer service This 1571 trait was the same as myself in #Neston This 0.6 Mb was received by 3 Providers BTGroup Talk Talk PlusNet yet every body else next door received 15Mb I experienced 2.6-2.8 Mb

  • ChrisTheDJ Chris Scaryman 🇺🇦 (@ChrisTheDJ) reported

    I have been a huge Plusnet advocate over the years. Something has happened to them in the last 6 months and frankly, I wouldn't recommend them to my worst enemy. Beware - I'm now stuck in contract with these muppets. Don't make the same mistake.