Plusnet

Plusnet Outage Report in Portishead, North Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portishead, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portishead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portishead, North Somerset, England 01/29/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Portishead, North Somerset, England

The most recent Plusnet outage reports came from the following cities: Bristol, Newport and Chepstow.

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City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomNewport Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Portishead, England

Latest outage, problems and issue reports in Portishead and nearby locations:

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • huskadoodledoo tigerman mags (@huskadoodledoo) reported

    @Plusnet Wouldn’t be leaving if everything was fine would we. We’re gonna be paying more on a new broadband contract. It would be@much easier to not have to change so obviously we have reason to want to cancel

  • BeatLiturgist tim watson (@BeatLiturgist) reported

    And also that they've offered me as a goodwill gesture a months services free but to get his I have to basically say that this is a sufficient resolution to the problem, but clearly it isnt as @plusnet still owe me £458, and now are saying I'm missing payments.

  • Denthemen001 Dennis Curley (@Denthemen001) reported

    @Plusnet Are you a broadband or a home phone customer? Changes you make here will only effect 😡[you mean AFFECT!] your mobile account. To update your Plusnet broadband and home phone preferences, please go to your broadband account and scroll down to Contact Preferences.

  • s1mpletruths James Cooper (@s1mpletruths) reported

    @plusnet really want to register with your broadband service but you have a serious glitch with your call centre and I keep getting cut off half way through. Please call me

  • Plusnet Plusnet (@Plusnet) reported

    We're back! Fire any Plusnet-related queries you have at us. We'll be here to help until 8pm. -Anoush

  • patleenichols Pat 🏳️‍🌈 🟨🟥 (@patleenichols) reported

    @argentdraws Apparently even for just Fibre I require a special BT plug (so plusnet says), but BT didn’t say that, SO WHO DO I BELIEVE WTF

  • xanpagebrown Xan (@xanpagebrown) reported

    @sortoftruejosh @ZainRaz4 Oh wow… my dad doesn’t want to be with bt again because they hiked up his price by nearly double on his EE phone and BT broadband and I’ve had nothing but bad experiences with sky. Plusnet router is **** because it’s a bt hub 5 with a skin slapped on. Idk then

  • Cousins155 Bev (@Cousins155) reported

    @Plusnet Absolutely shocking internet service again today, it's going off all the time!! slow once again etc., this service is beyond appalling!😡😠

  • Tom_Brown_96 Tom 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🦁 (@Tom_Brown_96) reported

    @Plusnet @plusnethelp my router has been unable to find broadband for a while now but your phone line is closed and your online troubleshooting questionnaire requires me to test a landline that I do not have - any help?

  • Cousins155 Bev (@Cousins155) reported

    @jimmerc25 @Plusnet They truly are the worst, absolutely appalling! Money grabers, promise you the earth and deliver nothing! But quite happy to take your money every month without fail.