Plusnet Outage Report in Portishead, North Somerset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Portishead, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portishead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Portishead, North Somerset, England
The most recent Plusnet outage reports came from the following cities: Bristol, Chepstow and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Chepstow |
||
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Portishead, England
Latest outage, problems and issue reports in Portishead and nearby locations:
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Sean O'Connor
(@SeanOConnor6) reported
from
Filton, England
@Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.
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Sean O'Connor
(@SeanOConnor6) reported
from
Filton, England
@Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.
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Joanna
(@joannas94) reported
from
Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
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Sue Green
(@imagescapegirl) reported
from
Weston-super-Mare, England
If you want a new broadband supplier don’t go to @Plusnet We @MarkOneMusic & I did. We had a broadband problem in Nov 2020 & reported it. It’s now almost Feb we still have broadband issues & no landline. 3 @OpenreachHelp engineers in house, way more outside. #useless
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.
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Tim Clarke
(@Tim_JC) reported
from
Weston-super-Mare, England
@Plusnet you having issues in BS23 area today. Major issues and I'm working from home. Not the service we signed up for.
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SHOSH
(@Shosh_ukG) reported
from
Bristol, England
@Plusnet your service is an ongoing letdown
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Croall
(@timothycroall) reported
from
Quidhampton, England
.@plusnet disappointed charged over £150 cancellation fee to terminate contract when moving house! Even though moving to a house with Plusnet!
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OrganisedPauper
(@OrganisedPauper) reported
Very pleased with my switch to Plusnet. I got £10 from MSE and an £80 prepaid card, plus it's much cheaper and the WiFi coverage is much better. Had to have a signal booster with Virgin.
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James Casserly
(@Casserly_Rock) reported
@alisonsiobhanm1 @DerylLynn @Plusnet Somehow, I bet if your friend just stopped all payments to Plusnet, they'd have no problem finding her house.
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Philip Noble
(@Highburydreamer) reported
@Plusnet send ADVISOR to our text line and someone will call you. Failed 10 times. Call directly. Over a 60 minute wait. Customer service. I don’t think so
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Zatchlas
(@Zatchlas) reported
@Plusnet - I cancelled my service and transferred to @Brsk_uk in November. You sent me an email telling me my switch over date would be 30th November and not to cancel my direct debit, but you have just used it to charge me for December! What’s going on?
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Tim Croall
(@timothycroall) reported
from
Quidhampton, England
.@plusnet disappointed charged over £150 cancellation fee to terminate contract when moving house! Even though moving to a house with Plusnet!
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ItsAdam
(@itsadamuk) reported
@Plusnet Imagine telling people to go to X and to DM you for support, only to be given a constant automated response of call us, that's absolutely pathetic.
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Philip Noble
(@Highburydreamer) reported
@Plusnet send ADVISOR to our text line and someone will call you. Failed 10 times. Call directly. Over a 60 minute wait. Customer service. I don’t think so
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Bobby Caldwell #FBPE #RejoinEU
(@BobbyCaldwell91) reported
@Plusnet Thank you for your swift response. Called your customer service team - waiting times now approaching 30 minutes. This is really not acceptable.
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mark
(@markafc9) reported
@DerylLynn @Plusnet Hope so it is a bit on the expensive side, but the old saying goes you get what you pay for. Hope it solves the problems you have had .