Plusnet outages and service status in Portishead, England

Problems in the last 24 hours in Portishead, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portishead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Portishead, England

The most recent Plusnet outage reports came from the following cities: Bristol, and Newport.

City	Problem Type	Report Time
Bristol	Internet	9 days ago
Bristol	Internet	11 days ago
Bristol	Wi-fi	14 days ago
Newport	Total Blackout	1 month ago
Newport	Internet	2 months ago
Newport	Internet	2 months ago

Community Discussion

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Plusnet Issues Reports Near Portishead, England

Latest outage, problems and issue reports in Portishead and nearby locations:

• 
  Sean O'Connor (@SeanOConnor6) reported 6 minutes ago from Filton, England

  @Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.

• 
  Tim Clarke (@Tim_JC) reported 14 minutes ago from Weston-super-Mare, England

  @Plusnet you having issues in BS23 area today. Major issues and I'm working from home. Not the service we signed up for.

• 
  SHOSH (@Shosh_ukG) reported 18 minutes ago from Bristol, England

  @Plusnet your service is an ongoing letdown

• 
  Joanna (@joannas94) reported 20 minutes ago from Bristol, England

  My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

• 
  Sue Green (@imagescapegirl) reported 25 minutes ago from Weston-super-Mare, England

  If you want a new broadband supplier don’t go to @Plusnet We @MarkOneMusic & I did. We had a broadband problem in Nov 2020 & reported it. It’s now almost Feb we still have broadband issues & no landline. 3 @OpenreachHelp engineers in house, way more outside. #useless

• 
  Danni Rochman (@DeeRocker) reported 26 minutes ago from Bristol, England

  @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

• 
  Sean O'Connor (@SeanOConnor6) reported 32 minutes ago from Filton, England

  @Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

• 
  Danni Rochman (@DeeRocker) reported 45 minutes ago from Bristol, England

  @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  peter shankley (@PHaven4668) reported 37 seconds ago

  @Plusnet Re changes to email service, still had no contact from Greenby ?? What do I do??

• 
  David Byrne (@David__Byrne1) reported 2 minutes ago

  Hey,@Plusnet - broadband engineer booked for 8am to 1pm today. Still waiting and not even a phone call from your Muppets MJ Quinn for an update. Is this the **** service I now have to expect from you people?? Shambles 🤬🤬🤬

• 
  Dean (@xdean2) reported 3 minutes ago

  @Plusnet looking to change broadband providers from BT but read somewhere that if you try just get routed back to see the expensive option trying to get away from. Can you confirm can swap to plusnet as new customer with new customer pricing from BT?

• 
  alyson (@AlysonAjm) reported 4 minutes ago

  @Plusnet plusnet keeps going down - what going on?

• 
  Alison Lees (@AlisonMLees) reported 7 minutes ago

  @Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.

• 
  The Calmer Llama (@EltontoNick) reported 9 minutes ago

  @Plusnet I have had two calls from you - both have been silent when I've answered. Try getting a decent phone system for your customer support

• 
  Frog Princess 🐸 (@TheDivineFrog) reported 15 minutes ago

  @SamiC0hen @Plusnet Oh no Sami, that sounds terrible, was there any minimum term on your rental property? And has your work company given you any indication how long you’ll keep your jobs for? My heart goes out to you, what a big worry 😞

• 
  Flower Pot (@FlowerP79667758) reported 18 minutes ago

  @Plusnet Day 6 now of no internet. Open-reach dug up the pavement last Wednesday no internet since. We have contacted Open-reach and Plusnet. Told Tuesday is the earliest an engineer can come out. We do everything on line ,banking, health, paying bills etc etc. Communication with family and friends. We have no landline. Through no fault of our own no help from either Open Reach or Plusnet. Our neighbours have not been affected . I am using mobile data but I assume for security reasons I am unable to pay bills via my bank. To be without the internet for so long in this day and age is a serious customer failure and one that should be taken seriously by service providers.

• 
  Sakana San (@san_san141627) reported 19 minutes ago

  @Plusnet is there any way I can just text or email you as I am too distressed to phone you. Things have happened and I need to cancel my contract

• 
  Charlotte (@bagpussforeva) reported 20 minutes ago

  @Plusnet thank you for sending me a text at 9am confirming my service has returned yet here I am at 2pm still waiting