Plusnet

Plusnet Outage Report in Portishead, North Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portishead, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portishead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portishead, North Somerset, England 01/26/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Portishead, North Somerset, England

The most recent Plusnet outage reports came from the following cities: Bristol, Newport and Chepstow.

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City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomNewport Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Portishead, England

Latest outage, problems and issue reports in Portishead and nearby locations:

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • archie42 Chandulal Z Shah (@archie42) reported

    @Plusnet System working, but everything is loading slowly. However, the point I was trying make was you have our mobile numbers, why haven't the Support team sent a text message of informing the affected customers? This I would calla VERY GOOD Customer Service!!!

  • XXX1v Nicholas Hirst BSc, MRes #FBPE (@XXX1v) reported from Winchester, England

    @RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost

  • mairiholt Planet Angus 💙 The NHS 💙 (@mairiholt) reported

    @Plusnet 10 days without Internet in DG3 - neighbours have been provided with hubs or unlimited mobile data by their providers until the issue is resolved. What can you do to help please?

  • WhiteWolfTradin Tops 'n' Tails (@WhiteWolfTradin) reported

    @Plusnet I am without service for at least the next 5 working days due to errors made by Plusnet and BT. I am disabled and rely on my WiFi to work voice activated gadgets in the house like lighting. Can't understand why it takes so long to sort the mess out.

  • bickypeg Peggy Breckin 🇸🇾 🇵🇸 (@bickypeg) reported

    @Plusnet I did wonder. And EE have got terrible customer service reviews. I must say you've always been prompt answering queries. What's the answer then? 😢

  • mairiholt Planet Angus 💙 The NHS 💙 (@mairiholt) reported

    @Plusnet Morning! We've been 10 days without internet now. All our neighbours have been given a hub by their providers so they can work from home. Don't you do anything to help your customers during extended outages like this?

  • PackhamEllen Ellen Packham (@PackhamEllen) reported

    can officially say @Plusnet wifi is the worst. this is the THIRD ISSUE i’ve had with them in 5 months. where exactly is the £20/month going?

  • GilesDMiddleton Ⓖ Ⓘ Ⓛ Ⓔ Ⓢ (@GilesDMiddleton) reported

    @funkysi1701 @Plusnet I had a similar problem last year. Even when wired up to the router and disconnecting everything else. Listening to the phone line through a handset it was all static. They had to dig up my garden and some of the street as the wires to and from my T bar had corroded. Good luck.

  • cookson_lee Lee Cookson (@cookson_lee) reported

    @Plusnet as a customer I want to say your customer service was amazing when dealing with my broadband needing to be fixed on two occasions in November. Thank you to the support on phone and the engineers after. Cheers.

  • easyqueenie Sophie Brown 🏳️‍🌈 (@easyqueenie) reported from Thurlby, England

    @Plusnet Any known issues around Lincoln? Our internet speed is bouncing up and down like a yo-yo this afternoon but struggling to get over 5mb instead of our usual 50. Kiddo is very concerned he’ll miss tonight’s Fortnite event!