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Plusnet

Plusnet Outage Report in Portishead, North Somerset, England

Why is my Plusnet service not working?

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If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Portishead, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portishead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Portishead, England

The most recent Plusnet outage reports came from the following cities: Newport, Bristol, and Weston-super-Mare.

CityProblem TypeReport Time
Newport Total Blackout 9 hours ago
Newport Internet 7 days ago
Newport Internet 11 days ago
Newport Wi-fi 12 days ago
Newport Internet 12 days ago
Bristol Internet 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Portishead, England

Latest outage, problems and issue reports in Portishead and nearby locations:

  • DeeRocker
    Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • DeeRocker
    Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • joannas94
    Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • manchesterfam
    Karen Dutton (@manchesterfam) reported

    @Plusnet @EE Not impressed, not able to get incoming calls or texts since Wednesday. No communication from either company to advise of issues. Hours wasted trying to fix what I thought was fault with phone. When will this be fixed? Number is emergency contact for kids.

  • rachwheatleyx
    Rachel Wheatley (@rachwheatleyx) reported

    @Plusnet our WiFi has suddenly stopped working, the box has an orange light and a red ‘b’ light on. It seems our whole building has no WiFi connection, can you help?

  • PollyCracker92
    HP 💜 (@PollyCracker92) reported

    Hi @Plusnet our service should have started today but we are still awaiting a text to let us know it’s ready to go. Currently working from home with no internet as previous provider has now stopped. Can you let me know when the broadband will be ready?

  • nickswimcycle
    Nick Read (@nickswimcycle) reported

    @plusnet no mobile data or calls for 3 days now in EX10 8. Is there somewhere on your site which will tell us if the problem is known about, or being rectified?

  • nisascotland
    Shahid Ali (@nisascotland) reported

    @Plusnet Can you guys check to see why we have no service at all today from Plusnet , postcode AB42 5EH

  • greacct
    Gavin Etheridge (@greacct) reported

    . @Plusnet I spoke to your support team yesterday about being unable to receive calls & texts I was told it is a major problem with one of your service towers & started on 22-Jun. However, the status page says everything is fine. How can I keep upto date on when this is resolved?

  • rachk_k
    RK (@rachk_k) reported

    @Plusnet new broadband and it is terrible!Can’t connect any device upstairs as it can’t even find the internet, even downstairs the phone keeps disconnecting. Sonos won’t connect at all.Can I Cancel within 14days?

  • greacct
    Gavin Etheridge (@greacct) reported

    @Plusnet I just spoke to your support team about being unable to receive calls or texts I was told it is a major problem with one of your service towers & started on 22-Jun. However, your status page says everything is fine. How can I keep upto date on when this is resolved?

  • alexis987000
    Deeva1 (@alexis987000) reported

    @Plusnet @AlixTraynor2 £30 for a buffering service! Nice one. You’re actually voted one of the worst providers in a poll. I’ve had faster dial up. 😡😡😡😡

  • YounisS32946811
    Younis Sheikh (@YounisS32946811) reported

    @Plusnet Yes but did not sort my problem