Plusnet Outage Report in Portishead, North Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Portishead, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portishead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Plusnet
Plusnet is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Portishead, North Somerset, England
The most recent Plusnet outage reports came from the following cities: Bristol, Weston-super-Mare and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Weston-super-Mare |
||
| Newport |
Internet | |
| Bristol |
Wi-fi | |
| Newport |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Portishead, England
Latest outage, problems and issue reports in Portishead and nearby locations:
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Sean O'Connor
(@SeanOConnor6) reported
from
Filton, England
@Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.
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SHOSH
(@Shosh_ukG) reported
from
Bristol, England
@Plusnet your service is an ongoing letdown
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Tim Clarke
(@Tim_JC) reported
from
Weston-super-Mare, England
@Plusnet you having issues in BS23 area today. Major issues and I'm working from home. Not the service we signed up for.
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Joanna
(@joannas94) reported
from
Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.
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Sean O'Connor
(@SeanOConnor6) reported
from
Filton, England
@Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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goldigirl
(@goldigirllisa) reported
@plusnethelp Internet problems in HX6. Done your checklist (phone line/pluggedin/wires connected) but still offline. It's been an hour now. Seem to be an issue for neighbours too #plusnetinternet #internetissues #plusnet
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💚💜Anna Sans Souci (she/her)
(@Glamouranna) reported
Hi @Plusnet your openreach engineer stood me up? I've been waiting since 8am and still no news... It is impossible to reach you on the phone, could you help?
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Hyogs
(@Hyogs_) reported
@EyeIsAnother That's scuffed, never heard of Plusnet at all, wack
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Hannah Webster
(@HannahBeanbag83) reported
@Plusnet so disappointed in your service. I’ve recently upgraded and you still refuse to honour the £70 cash back you offered when I first signed up. Slowest customer service ever. You’re happy to take my money, just not honour your own promises.
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Irene Allan
(@irene_allan) reported
@Plusnet guys you have no one avail on online chat & when I call customer services you have a recording saying no one avail & hang up! So what’s a girl to do?
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craig evans
(@aggycraggy) reported
@Plusnet hi I don't know what else I can do I've been a customer for 24 hrs and I'm having problems. I'm currently writing this whilst being in a queue for 26mins for some help this is not a great start
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natalie
(@natalie31190917) reported
@Plusnet @plusnethelp please can someone respond as having broadband issues been on hold for over an hour and have a year 11 child cannot access online schooling
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Kev Terry
(@kbadger666) reported
@Plusnet disgusting service...shame that your TV adverts don't represent the actual service I get!! I have been waiting for a call back which hasn't happend and now your not taking anymore calls.. I'll be cancelling my contract
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Steve Donovan
(@SteveDonovan1) reported
@virginmedia Feedback from a colleague with exactly the same issue a few months ago - she simply resolved her problem by switching suppliers to Plusnet. Her problem solved. In the absence of any proper official technical advice from Virgin, I could perhaps take my 15yrs of custom elsewhere.
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Matthew Ward
(@Stopper_Says) reported
@Plusnet your online chat support says to contact via twitter. I'm having issues with wifi dropping our periodically, as well as not getting the guaranteed minimum speed in my contract. Please contact me back