Plusnet Outage Report in Portishead, North Somerset, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Portishead, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portishead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Plusnet
Plusnet is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Portishead, North Somerset, England
The most recent Plusnet outage reports came from the following cities: Bristol and Newport.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Portishead, England
Latest outage, problems and issue reports in Portishead and nearby locations:
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.
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Joanna
(@joannas94) reported
from
Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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tcfi
(@tcfioftfic) reported
@Plusnet a number of our Members of The ******* Idiots Club are having problems with their Plus Net Broadband connections. Is this due to the heatwave or some other problem? tcfioftfic
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Kathryn McLeish
(@Leish1965) reported
@SuzieWo20886208 But I have to say my experience of their customer service is that it's excellent. We had a problem with broadband and it was sorted very quickly. Thank you @Plusnet
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Plusnet
(@Plusnet) reported
@MsGinnelleD you send me an outline of the issue that you're having, including whether it's solely affecting your wireless connections or if wired connections are affected too? Regards, Emily Plusnet Leeds
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William Davey
(@caffeine_crazy) reported
@Plusnet is there a problem in the DT9 area? I’ve been getting terrible connectivity and less than 10Mbps on fibre all evening…?
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Jonathan Morris
(@MorrisJonathan) reported
@Plusnet Thanks Alex. There seems to be an accessibility problem occasionally to this router on occasion. Wonder if it's because the number of broadcasts in the area is so high (bit annoying to have another one, that seems to serve no purpose, taking up space to be honest).
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A P
(@ProfPilk) reported
@toomuchsand @Plusnet They seem to only have 3G roaming and many countries are turning this system off. This is what I eventually discovered was my problem in Germany. Calls and texts still work, but internet was not usable.
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Notphilipschofield🏴🇪🇺🇺🇦
(@mitchandnina) reported
Screwed over by #Plusnet disconnected our broadband and say they can’t fix it for up to THREE WEEKS!!!! 4G is intermittent here and phone signal is 1 bar on a good day. I may be unavailable for a while. #incandescentwithrage
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Duncan Mellor
(@iamduncan) reported
Hi @Plusnet I’ve honestly given up on your terrible phone support. Your forum has some old but sensible posts from your staff that seem to match my problem but the confirmation email hasn’t arrived so I can’t post can you send me a confirmation email
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Andy Boyd
(@andyboyd600) reported
@Plusnet I cant get through to you tonight to get help with an order your rejecting new calls can someone contact me to help?
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Cristina Muntianu
(@CristinaMuntia1) reported
@Plusnet the worst customer service ever! False promises, very disrespectful tone of voice and no care and empathy for their customers! Hugely disappointed with my broadband choice!