Plusnet Outage Report in Portishead, North Somerset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Portishead, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portishead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Portishead, North Somerset, England
The most recent Plusnet outage reports came from the following cities: Bristol, Chepstow and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Chepstow |
||
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Portishead, England
Latest outage, problems and issue reports in Portishead and nearby locations:
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Tim Clarke
(@Tim_JC) reported
from
Weston-super-Mare, England
@Plusnet you having issues in BS23 area today. Major issues and I'm working from home. Not the service we signed up for.
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Joanna
(@joannas94) reported
from
Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
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Sean O'Connor
(@SeanOConnor6) reported
from
Filton, England
@Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.
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SHOSH
(@Shosh_ukG) reported
from
Bristol, England
@Plusnet your service is an ongoing letdown
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.
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Sue Green
(@imagescapegirl) reported
from
Weston-super-Mare, England
If you want a new broadband supplier don’t go to @Plusnet We @MarkOneMusic & I did. We had a broadband problem in Nov 2020 & reported it. It’s now almost Feb we still have broadband issues & no landline. 3 @OpenreachHelp engineers in house, way more outside. #useless
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Sean O'Connor
(@SeanOConnor6) reported
from
Filton, England
@Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Audrey Bowen
(@audreybowenprof) reported
@Plusnet do you have a hacking problem? Please would you check. Thanks I Received a convincing phishing text from my child (also on plusnet) with link to a fake photo/video message & a password. Might be a one off but I Thought it worth reporting to you just in case.
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Moonstone Isle
(@MoonstoneIsle1) reported
@Plusnet Openreach have installed a fibre to premises duct in our street and cut our phone in the process. According to them I should report it to you. It has been over a week without phone or internet access which I require for my business and for medical reasons. Can you help.
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lauren garni
(@GarniLauren) reported
I actually can’t believe the audacity of @johnlewishelp and @Plusnet anybody seeking a new internet provider, please, DO NOT go with John Lewis x Plusnet. You’ll be hundreds out of pocket and without a stellar service....or any service at all for that matter. Shambles.
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Anton Cruz
(@NoLabelAssigned) reported
@UswitchUK @Plusnet Tarnishing your brand with appalling customer service which you reward with your customer service awards.
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Roo
(@roosassie) reported
@Steff_Hurst @Plusnet @virginmedia I know they really have gone down hill in the last few years
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Pat1doughty
(@pat1doughty) reported
@Plusnet Perhaps you could use your spare time to help Plusnet Mobile, moved my daughters phone to them, they sent me another customers SIM, cut off her phone, sent her on her first holiday since 1st Lockdown, 120 mile drive , 2 young children, no phone! That’ll do Plusnet…..Really
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Amber
(@Red_Amber) reported
@Plusnet @we_are_biscuit @BiConUK I hope you do fix it - I'm a customer of yours and I'm pretty angry this has happened.
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💖💜💙 thisisbiscuit
(@we_are_biscuit) reported
@Plusnet @BiConUK That's a good response. I'm glad you're working to resolve it. However a customer raised this with you a week ago. We shouldn't have to take things public to get you to do the right thing.
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Christopher Ellis
(@Suffolk_Chris) reported
@Plusnet None of the trouble shooting suggestions make a difference and this is the third time I think that I’ve gone through them. Seriously fed up with it now.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast