Plusnet

Plusnet Outage Report in Portishead, North Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portishead, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portishead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portishead, North Somerset, England 03/02/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Portishead, North Somerset, England

The most recent Plusnet outage reports came from the following cities: Bristol, Weston-super-Mare and Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomWeston-super-Mare E-mail
United KingdomNewport Internet
United KingdomBristol Wi-fi
United KingdomNewport Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Portishead, England

Latest outage, problems and issue reports in Portishead and nearby locations:

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • Tim_JC Tim Clarke (@Tim_JC) reported from Weston-super-Mare, England

    @Plusnet you having issues in BS23 area today. Major issues and I'm working from home. Not the service we signed up for.

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • imagescapegirl Sue Green (@imagescapegirl) reported from Weston-super-Mare, England

    If you want a new broadband supplier don’t go to @Plusnet We @MarkOneMusic & I did. We had a broadband problem in Nov 2020 & reported it. It’s now almost Feb we still have broadband issues & no landline. 3 @OpenreachHelp engineers in house, way more outside. #useless

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Crinutza16 Crina Slavitescu (@Crinutza16) reported

    @Plusnet Hi,I recently joined plusnet but I have problems with my broadband, the speed is slow. I should get 45.9 Mbps minimum speed guaranteed but my speed isn't even reaching 30 Mbps.I tried the connections I changed the main socket still the same. Can you help me please. Thank you.

  • b17rhw Rhodri Williams (@b17rhw) reported

    Hey @Plusnet our WiFi signal is rubbish. Can barely stream TV programmes. Is there a way to boost our router plz? Router in same room and not getting full signal! Paying £23/month. Thx

  • Plusnet Plusnet (@Plusnet) reported

    @MarcSchmitz18 Your service isn't down at the moment from what we can see Marc - there have been two router restarts today but these look to have been done manually. What kind of issue is it that you're seeing on your side? - Jess, Plusnet Leeds 🌻

  • mcgregor_graeme Running for food (@mcgregor_graeme) reported

    @Plusnet What's the point? Your service is shite. Crashes at least twice a week yet every time we contact you we just get told there's no problem your end. Been happening for nearly a year and we can't wait to move to a different provider

  • TerminalGuy Terminal Guy (@TerminalGuy) reported

    @bt_uk Hi, my broadband is down, I'm with Plusnet but think BT outages affect my internet. Is there any issues in the NE35 postcode, and if so, an ETA on a fix?

  • itsPaulinaIrena Paulina Irena (@itsPaulinaIrena) reported

    @Plusnet Adam why you being condescending towards a customer? “Few and far apart to be honest” well let me tell you Adam, I run an online business… so these “FEW and FAR APART to be honest” are affecting my business, as I don’t work 9-5. The connection has been slow as per usual.

  • SenseiAsad Asad Mustafa (@SenseiAsad) reported

    @NinaPinOD @Plusnet Support said the issue is with openreach and that it’d be sorted by 4am today (clearly wasn’t), then half 8 tonight (also a no, although it was back for an hour or so before going again). Whereabouts are you based? We’re in Warrington WA5.

  • meta127 Name Not-Important (@meta127) reported

    @Plusnet It's also great that the EE site won't let me report the outage since it doesn't recognise Plusnet numbers, as if we're second class citizens.

  • mcgregor_graeme Running for food (@mcgregor_graeme) reported

    @Plusnet Oddly enough it never happened for the previous 2 years with our previous provider

  • moss_jo Jo moss (@moss_jo) reported

    @Plusnet having problems with broadband signal dropping for approx 2 mins a few times a day. I’m using extra phone data, plus it’s affecting me working from home. Please can you look into this for me