Plusnet

Plusnet Outage Report in Portishead, North Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portishead, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portishead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portishead, North Somerset, England 12/13/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Portishead, North Somerset, England

The most recent Plusnet outage reports came from the following cities: Bristol, Chepstow and Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomChepstow E-mail
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Portishead, England

Latest outage, problems and issue reports in Portishead and nearby locations:

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

  • Tim_JC Tim Clarke (@Tim_JC) reported from Weston-super-Mare, England

    @Plusnet you having issues in BS23 area today. Major issues and I'm working from home. Not the service we signed up for.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Dappacutz Dappacutz (@Dappacutz) reported

    @OpenreachHelp Plusnet tell me outage affecting C010, Great Cornard, Sudbury, Suffolk. Broadband on and off for hours at a time since last night. Can you confirm and give ETA for resolution? Thanks

  • LordWilsonVILLA LordWilsonVILLA🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿UAI (@LordWilsonVILLA) reported

    @bigkevilla82 @Plusnet now I'm having problems with Yodel @YodelOnline after months of leaving my parcels in my SP they won't now I suppose they have employed another little Hitler who insists I sign for them so I will open the door and let the bastards breathe all over me!!!

  • appccessible Kevin (@appccessible) reported

    @itsjustm0o Yes. Their tracking services and delivery services have been down since Saturday. I spoke to chat on Saturday and cannot give me any information. Might cancel my @virginmedia order and go with @Plusnet for broadband.

  • RobJM22 Rob Murphy (@RobJM22) reported

    @Plusnet Probably no point , I will let the complaint inevitably get ignored . But I will DM . I’ll give it 7 days before escalating .

  • millis_mikey Mikey Millis (@millis_mikey) reported

    @Plusnet hello - our internet is still down (not your fault I understand) and guy from Plusnet said you’d cover the cost of a internet dongle up to a certain amount - could you remind me how much that is please?

  • br1mcg 🇺🇦 brian McG #StaySafe 💙 🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@br1mcg) reported

    What I learned this morning: Never upgrade or change package with Plusnet online. What I thought was a saving of £8pcm turned out to be an increase of £12 due to a loyalty discount on my current package being binned. But they don't tell you that. One call to them sorted it out.

  • itsjustm0o Moom (@itsjustm0o) reported

    @appccessible @virginmedia @Plusnet It's terrible it's lasting so long! Especially when your item is important. Hope your broadband gets sorted and arrives safely though!

  • EddieRobson Eddie Robson (@EddieRobson) reported

    @harriet1marsden @EE Since switching to @Plusnet nearly two years ago I've found their customer service to be excellent.

  • iamlaurafallon Laura (@iamlaurafallon) reported

    Hi @Plusnet 👋 you’ve sent me a customer survey to complete as I recently cancelled - but the link to the survey doesn’t work 🙃

  • snozdop Snozdop (@snozdop) reported

    @O2 Why is it that since joining O2 I get regular scam calls claiming to be from O2 that somehow know I'm an O2 customer? You (or an insider) must be selling your customer details to scammers. This never happened while I was a @plusnet customer.