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Plusnet

Plusnet Outage Report in Portishead, North Somerset, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Portishead, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portishead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Portishead, England

The most recent Plusnet outage reports came from the following cities: Newport, Bristol, and Weston-super-Mare.

CityProblem TypeReport Time
Newport Internet 4 days ago
Newport Internet 8 days ago
Newport Wi-fi 9 days ago
Newport Internet 9 days ago
Bristol Internet 14 days ago
Bristol Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Portishead, England

Latest outage, problems and issue reports in Portishead and nearby locations:

  • SeanOConnor6
    Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

  • Tim_JC
    Tim Clarke (@Tim_JC) reported from Weston-super-Mare, England

    @Plusnet you having issues in BS23 area today. Major issues and I'm working from home. Not the service we signed up for.

  • joannas94
    Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • DeeRocker
    Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • imagescapegirl
    Sue Green (@imagescapegirl) reported from Weston-super-Mare, England

    If you want a new broadband supplier don’t go to @Plusnet We @MarkOneMusic & I did. We had a broadband problem in Nov 2020 & reported it. It’s now almost Feb we still have broadband issues & no landline. 3 @OpenreachHelp engineers in house, way more outside. #useless

  • SeanOConnor6
    Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.

  • DeeRocker
    Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • Shosh_ukG
    SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ayley26
    karen howlett (@ayley26) reported

    @SkyHelpTeam how can I find out if your fibre is available in my street. I m due for renewal with @Plusnet and the customer service is non existent. I have my TV package with you.

  • billdoor2012
    Chris Taylor (@billdoor2012) reported

    @Plusnet Our internet seems to be really slow today, and i don’t know why

  • JulianDean99
    Julian Dean. Cllr in Shrewsbury. Green Party. (@JulianDean99) reported

    @Plusnet why do you make it so hard to close a broadband account? 😠No option for this on your website. 😠No option to reply emails. 😲This is an internet service. Unbelievable I can't cancel on the internet. 😠Even calls not properly handled

  • kat_e_johnson
    Kate Johnson (@kat_e_johnson) reported

    Hi @Plusnet Are there any broadband issues in my area currently? CF31. Was being a bit slow and disconnecting earlier and now no connection at all.

  • galalaxyquest
    david eckley (@galalaxyquest) reported

    @Plusnet Unable to access ticket despite trying many times. Voicemail does not work .Please reply by PM to resolve my complaint

  • MarkyMark16700
    Marky Mark (@MarkyMark16700) reported

    @Plusnet how do I cancel my Plusnet BB and phone account? Can you just supply a direct links to the cancel my account page please? I’ve logged in and tried but it just goes round in circles and I’m not wasting time on the phone.

  • ayley26
    karen howlett (@ayley26) reported

    @Plusnet why arent you replying toy DMS or messages?.your customer service is truly appalling,I m due for renewal but I think I will be off to @SkyBroadband

  • Boothyblade
    Chris Booth (@Boothyblade) reported

    @Plusnet broadband up and down like a yo-yo?

  • MarkyMark16700
    Marky Mark (@MarkyMark16700) reported

    @Plusnet please tell me how to cancel my account. You make this deliberately difficult

  • galalaxyquest
    david eckley (@galalaxyquest) reported

    @Plusnet Plusnet please raise a ticket on my complaint that it took you almost 3 weeks to reply to my PM complaint