Plusnet outages and service status in Peterborough, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Peterborough, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Peterborough, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Peterborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Peterborough, England
The most recent Plusnet outage reports came from the following cities: Stamford, and Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Stamford
|
Phone | 1 month ago |
|
Peterborough
|
Internet | 1 month ago |
Community Discussion
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Plusnet Issues Reports Near Peterborough, England
Latest outage, problems and issue reports in Peterborough and nearby locations:
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chris dico dixon (@dico34) reported from Market Deeping, EnglandWell that was fun @Plusnet #plusnet jusr called your customer services with a billing enquiry and got someone that didn't sound like they knew what they where doing then went silent for 20 mins apart from some heavy breathing π‘
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Jim (@Jimdoggy86) reported from Northborough, England@Plusnet previous acc was with you, we stuck with you due to enjoying the service but changed bank accounts so as a new acc we have to go 5 days without broadband. What kind of set up is that?! No reward for staying with you either. Know for next time
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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UKRyan (@RyanUK90) reported@Plusnet Anyway you guys can give praise / positive comment to a specific customer service representative, the man I just spoke to on the phone was very friendly, polite, knowledgeable and understanding and just a perfect example of what customers want!
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Cliffy (@radagastcb) reported@ThreeUK I have been with Three for 20 years, currently have a unlimited Data plan. I was going to change from crap Plusnet to a 4g Internet as we have very fast 4g. I started to apply and the bloody questions you ask. I am retired. Stuff you I will stay where I am.
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Flower Pot (@FlowerP79667758) reported@WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.
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Ste (@Stevanobalabala) reported@Plusnet Iβm due for renewal with you next month and have been with you for years now but getting sick of new customer getting gift cards and thereβs better deals with other suppliers that are significantly cheaper. Why should u stay with you?
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rosie posie (@rosieon25371922) reported@Plusnet I joined in Dec. Promised Β£150 voucher. Claimed it. Never arrived. Chased to be told u have no record of me claiming & I can't prove claim as done on your website so tough luck out of time. WTF? This is not a "straightforward" way to do business. It is welching! Pay up!
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Michael Briggs π¬ππΈππ¦πΊπ± (@MD_Briggs) reported@ArmchairAdml BT is dreadful tbh. Only found out that broadband has gone up - have really a bad rural service too - & they are charging Β£4/mo for a land line that I dont use. Got a better Β£20 deal from plusnet - called BT and told them to match it or Iβm leaving - they matched it (nearly) π
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Critic No1 (@CriticNo1) reported@Plusnet Done this several times over the last few weeks and the problem still persists. Robots and no humans. Disgraceful service. Already put in place moving to another service.
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π Νπ―Νπ¦ΝπΝπ«Ν ΝπΝπ₯Νπ’Νπ©Νπ±Νπ¬Νπ«Ν (@brianwhelton) reported@R4CK4TT4CK @bt_uk You do know Plusnet are BT? I was with them until they moved all their business customers over to BT. The Plusnet customers service team (not that I had much cause to contact them) were awesome.
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Jason (@btc8500) reported@Plusnet Iβve spoken to the team and they told me to change the channels on the router but the problem is you donβt actually supply hardware with the capability to do the speed over Wi-Fi. So unless I buy an adapter to my phones and tablets the speed is POINTLESS π±π±
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Jane L (@lewijan10) reported@MrNickKnowles @SkyUK @skytv I'm with Plusnet never had any probs.