Plusnet outages and service status in Northborough, England
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- Plusnet generated 0 outage signals in the last 24 hours around Northborough, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Northborough, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Northborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Northborough, England
The most recent Plusnet outage reports came from the following cities: Stamford, and Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 2 months ago |
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Internet | 2 months ago |
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Wi-fi | 4 months ago |
Community Discussion
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Plusnet Issues Reports Near Northborough, England
Latest outage, problems and issue reports in Northborough and nearby locations:
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Jim (@Jimdoggy86) reported from Northborough, England@Plusnet previous acc was with you, we stuck with you due to enjoying the service but changed bank accounts so as a new acc we have to go 5 days without broadband. What kind of set up is that?! No reward for staying with you either. Know for next time
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chris dico dixon (@dico34) reported from Market Deeping, EnglandWell that was fun @Plusnet #plusnet jusr called your customer services with a billing enquiry and got someone that didn't sound like they knew what they where doing then went silent for 20 mins apart from some heavy breathing π‘
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Steve 'beyond the bounds of respectability' (@Stever_wales) reported@Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.
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BSox T (@BsoxT52516) reported@MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly
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Rob Shelley (@ITVRobShelley) reported@Plusnet hello! Last week I phoned to say I wanted to stay with your service - now I have a load of texts from you telling me my installation and router are set to happen/arrive - but Iβm already installed and have a routerβ¦this is surreal
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Caroline (@CraftyGirl1460) reported@Plusnet Been a customer for years. Moved to Full Fibre this morning. Now problems!! Not Internet cable sent. Need Internet and mobile for health reasons. I'm deaf and Kelly (Open Reach) send guy who mumbles with heavy foreign accent! I want my Internet back please π₯
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BSox T (@BsoxT52516) reported@MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly
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Flower Pot (@FlowerP79667758) reported@Plusnet Day 6 now of no internet. Open-reach dug up the pavement last Wednesday no internet since. We have contacted Open-reach and Plusnet. Told Tuesday is the earliest an engineer can come out. We do everything on line ,banking, health, paying bills etc etc. Communication with family and friends. We have no landline. Through no fault of our own no help from either Open Reach or Plusnet. Our neighbours have not been affected . I am using mobile data but I assume for security reasons I am unable to pay bills via my bank. To be without the internet for so long in this day and age is a serious customer failure and one that should be taken seriously by service providers.
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Paul Sutton (@PaulSutton66) reported@davidkurten In which case, the problem is my internet provider, Plusnet.
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Edward Grefenstette (@egrefen) reportedPretty disappointed with @Plusnet and @WeAreOpenreach. Engineering visit booked via PlusNet. OpenReach engineer shows up without ringing bell, slaps fibre entry point on some random side of the house, leaves without checking in. PlusNet complaint emails just bounce back. Great.
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π Νπ―Νπ¦ΝπΝπ«Ν ΝπΝπ₯Νπ’Νπ©Νπ±Νπ¬Νπ«Ν (@brianwhelton) reported@R4CK4TT4CK @bt_uk You do know Plusnet are BT? I was with them until they moved all their business customers over to BT. The Plusnet customers service team (not that I had much cause to contact them) were awesome.
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Alison Lees (@AlisonMLees) reported@Plusnet I've had an email about phone line switch off. The email & your website appear to be claiming that I have to switch to fttp but that's not actually true, is it? I need greater transparency, actual dates & costs, and better customer services. This is most disappointing.