Plusnet Outage Report in Penzance, Cornwall, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Penzance, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Penzance and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Penzance, England
Latest outage, problems and issue reports in Penzance and nearby locations:
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Hev 💙TheNHS
(@braintumourlady) reported
from
Penzance, England
@Plusnet need to ask if your system is down. My phone and laptop are showing wifi but no internet connection. Have tried rebooting the router to no avail and am chewing up data on my mobile. Help!
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Mel Potter
(@MelJPotter) reported
from
St. Ives, England
@Plusnet we've no mobile service but you're showing no service issues? Can you help please?
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Mrs. Insomniac Segal
(@amandasegal) reported
from
Crowlas, England
@Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!
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Hev 💙TheNHS
(@braintumourlady) reported
from
Penzance, England
Is anyone else here a @Plusnet customer? I'm having the mother of all internet hassles at the moment. The router is working and I have wifi but no internet. Are they down? Have re booted etc but to no avail. It's been almost an hour.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@SarahJDavid Hi, Sorry to read you have had issues with your broadband service. A red light on the ONT normally indicates an Openreach problem. If you have any further issues please provide your username via a DM and we will take a look for you. -Daniel Plusnet Sheffield
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Plusnet
(@Plusnet) reported
@MirkoTi Hi there Mirko and sorry for us taking such a long time to respond. We don't handle cancellations over social media but please give us a call on +447953966500 and we'll be able to help with that for you. - Adam - Plusnet Sheffield
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SJD
(@SarahJDavid) reported
@MatthewHewitt84 @Plusnet @bt_uk That’s good to hear. Mine has just this second come back online. Fingers crossed it was just an isolated incident.
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bavitaz
(@714lemmons) reported
@Plusnet customer service nothing…. Sales….on it in seconds
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Rob Williams
(@paul_dananyeah) reported
@Plusnet internet down in Cheshire area all day today. Any update for customers?
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Benjamin Wilks
(@btjwilks) reported
@funkydunky9 @Plusnet Have they yet agreed to not charge you for the days on which they’ve provided no service? I mean, I know you’d rather have it working, but at least don’t let them charge you for something they’re not doing!
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Campbell
(@EventsAV) reported
@Plusnet another day without my new sim and all my clients and suppliers cannot call me. This is not great customer service from a company that prides itself on it. Customer services couldn’t be more unhelpful of my situation.
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where did cotton eye joe go?
(@ChrisKibble2) reported
@Plusnet do you actually have anyone working on your phone lines? I've made 3 calls and been on hold 20, 15 and 10 mins with no answer and each time had to hang up as I have other things to do and cant just sit on hold all September
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Colleen
(@MissColly1991) reported
@Plusnet broadband goes live today still no router despite it being allegedly dispatched on the 3rd, now paying for a service I can't use even though I've had to wait 2 weeks for you to start my service. not off to a great start 😡 Why do you wait so long to send the router.
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chelsey
(@xchxlsxyx) reported
why is plusnet so BAD