Plusnet

Plusnet Outage Report in Penzance, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Penzance, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Penzance and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Penzance, Cornwall, England 03/04/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Penzance, England

Latest outage, problems and issue reports in Penzance and nearby locations:

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet is anyone available to help please?

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    @Plusnet need to ask if your system is down. My phone and laptop are showing wifi but no internet connection. Have tried rebooting the router to no avail and am chewing up data on my mobile. Help!

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    Is anyone else here a @Plusnet customer? I'm having the mother of all internet hassles at the moment. The router is working and I have wifi but no internet. Are they down? Have re booted etc but to no avail. It's been almost an hour.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SamanthaRive Samantha Cox (@SamanthaRive) reported

    @Plusnet OH MY GOD! I cancelled the stupid smart cap on my phone because it costs so much money and you've just put it on again and charged me for it! I can NEVER sign in to either of our accounts without making new log in details. Seriously fed up with this!

  • lisagrady Lisa Grady (@lisagrady) reported

    @Plusnet hello, I am away travelling in central and South America and my SIM card has not been working for a few months now. It comes up as though there is no signal. I cannot ring your support desk because of this also.

  • jm_parkes Jason Parkes (@jm_parkes) reported

    @Plusnet upgraded a week ago my router still hasn't arrived, you've taken payment but I don't have any internet. Long wait on phone line. Any chance you can fix this sooner rather than later.

  • angelusmalusuk SJ (@angelusmalusuk) reported

    @Plusnet This doesn't matter now, and has nothing to do with me wanting to cancel my switch.

  • mapledelight69 Maple Delight (@mapledelight69) reported

    @Plusnet Which one of these doesn't shut down and reboot ten times a night ?

  • Torpisoul1 Torpisoul (@Torpisoul1) reported

    @Plusnet why has my speed dropped since you have increased my price to 20% above your current deals!? Streaming content on Netflix, or screencasting on Teams... Not had an issue before the last week. Nothing has changed with my setup.

  • fredwilliams439 fred williams (@fredwilliams439) reported

    Is there another problem with Plusnet again? I can't access my emails again.

  • dnfshr Dan Fisher (@dnfshr) reported

    @Plusnet hi all what’s your customer service number? Website says 0800-432-0200 in several places but the number isn’t recognised? Thanks

  • Plusnet Plusnet (@Plusnet) reported

    @Wiggy1234 Hi there I'm so sorry about this and for the distress and difficulties it must be causing for yourself and your mum. Could you please send us a DM with her mobile number so I can look into this and make sure we're doing all we can to help? - Adam - Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @areoff Hi there Andrew, I'm sorry about the issue with that and no it should still put the order through if you're using a PAC from BT within 30 days of receiving it. I'd definitely recommend deleting cookies from your browser before giving that another try. - Adam - Plusnet Sheffield