Plusnet

Plusnet Outage Report in Penzance, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Penzance, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Penzance and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Penzance, Cornwall, England 12/28/2024 18:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Penzance, Cornwall, England

The most recent Plusnet outage reports came from the following cities: Camborne.

Loading map, please wait...
City Problem Type Report Time
United KingdomCamborne Total Blackout
United KingdomHayle Internet
United KingdomHelston Internet
United KingdomPenzance Internet
United KingdomHayle Total Blackout
United KingdomHelston E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Penzance, England

Latest outage, problems and issue reports in Penzance and nearby locations:

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Colsy18 Colin Ward (@Colsy18) reported

    @Plusnet How long will your online chat service be offline for please?

  • 2GreenMonkeys Sarah @2GreenMonkeys (@2GreenMonkeys) reported

    @MartinSLewis is there a certain length of time in which a broadband provider @Plusnet doesn't fix the broadband (that they've admitted has a fault) I'm which they break the terms of the contract, meaning you can switch early without fees? Thanks

  • katie4249 Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported from Paisley, Scotland

    @plusnethelp Woke up this morning to our internet speed dropping again. Even rebooting didn't help this time. So enough is enough and we have started the switch to Sky for broadband and mobile. Last 18 months with @Plusnet have been awful.

  • LesFreke les freke (@LesFreke) reported

    @Plusnet An hour waiting to get through to support, and you have the tagline on an advert " tired of poor customer service" . Well yes I am, and if I can get out of my contract I will.

  • highwaylass Highwaylass (@highwaylass) reported

    @andypoulton @Plusnet @plusnethelp Apart from this issue I’m very content with Plusnet, there’s no-one else I’d go to for broadband.

  • jonbradbury Jon Bradbury  (@jonbradbury) reported

    @highwaylass @Plusnet @plusnethelp 95% of the time it’s too many nearby routers all on the same channel. Change wifi channel at the router, or try disabling 2.4, or 5ghz, mine are all on the 5ghz, got a customer where have to set them all on the 2.4. Also some kit likes the 2.4 & 5ghz to have separate names

  • naomimilward41 Naomi Milward (@naomimilward41) reported

    @MatthewBeard14 @plusnethelp @Plusnet Hi Matthew, they wrongly cut off my mum/vulnerable person too who's been a loyal customer for yrs with a DD set up. They rang her mobile demanding £ she didn't owe, I thought it was fraud #stress Further billing errors, very poor service followed. I'm now in touch with #CEO level

  • planetf1 Nigel Jones (@planetf1) reported

    @matt303 @Plusnet @zeninternet nope - they promise to keep prices same. Of course they are higher.. though better service (and niceities like static ip ipv6 etc). I'm very pleased I switched to them.

  • highwaylass Highwaylass (@highwaylass) reported

    @jonbradbury Sorry, that was a bit abrupt. I tried all those steps which are recommended on the PlusNet help forum but they didn’t sort it; I had to factory reset the router. Now all is OK - until the next time. On the forum PlusNet mention a solution they are rolling out - hopefully soon.

  • StacyB1703 Stacy (@StacyB1703) reported

    @OpenreachHelp hi I have contacted plusnet regarding an issue with my Internet. They have raised a job with yourselves as they say my phone line isn't working. Im in the ub7 area. No Internet for 2bdays.