Plusnet

Plusnet Outage Report in Penzance, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Penzance, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Penzance and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Penzance, Cornwall, England 11/14/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Penzance, England

Latest outage, problems and issue reports in Penzance and nearby locations:

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    Is anyone else here a @Plusnet customer? I'm having the mother of all internet hassles at the moment. The router is working and I have wifi but no internet. Are they down? Have re booted etc but to no avail. It's been almost an hour.

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    @Plusnet need to ask if your system is down. My phone and laptop are showing wifi but no internet connection. Have tried rebooting the router to no avail and am chewing up data on my mobile. Help!

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ChristineK1968 Christine Kennedy (@ChristineK1968) reported

    @Plusnet Thanks. I called 08004320200. DM not working.

  • PsykiIl Ben Cowell (@PsykiIl) reported

    @Plusnet CAN I HAVE WORKING INTERNET FOR JUST A FEW DAYS WITHOUT DISCONNECTING PLEASE!! Worst company ever, this is a joke.

  • PsykiIl Ben Cowell (@PsykiIl) reported

    @Plusnet , Internet is still down. How is it that you're allowed to charge me money for a service you don't provide? Especially when it happens multiple times a week!! I know you only care about new customers but this is a joke.

  • VOLRANGER398 RANGER MIKE (@VOLRANGER398) reported

    @Plusnet are you having server problems got no internet

  • KenMillerLancs Ken Miller (@KenMillerLancs) reported

    @Plusnet I've been trying to call CS but there's no service, I want to cancel my monthly contract.

  • Xchian2001 Xchian (@Xchian2001) reported

    @Plusnet both mine and my son's mobile phones have lost all signal for the last two days. Tried we chat (never again) & community forum but nothing. Please help as I don't want to have to cancel my contract!

  • curzonparkboy Jim Smith 💙 (@curzonparkboy) reported

    Hello Plusnet Can you please action my request for a refund? I have emailed and sent numerous tweets with no result Please don’t take offence but this customer service is very poor

  • hellofthedevil Tommy Haddon (@hellofthedevil) reported

    @itsalgordon @virginmedia @bt_uk i feel sorry for you, atleast go with a company that gets leased lined from BT, i'm personally with plusnet business and haven't had an issue with them personally ever, the only issues i've had really was with BT hardware in the telephone exchange

  • oobergrafik øober gräfik (@oobergrafik) reported

    @adamjamesdaley We're with plusnet (super fibre optic). No issues. Before that with sky, no issues either but I'd say sky has the edge.

  • JaneRyman2 JaneRyman RN MA 💙 (@JaneRyman2) reported

    @Plusnet Diabolical service , nearly 3 weeks without internet. No customer warning for so called “ planned work “ . Conflicting information regarding duration and reason for work . I think you should rebrand yourselves as Minusnet .