Plusnet

Plusnet Outage Report in New Romney, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in New Romney, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Romney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in New Romney, Kent, England 08/25/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Romney, Kent, England

The most recent Plusnet outage reports came from the following cities: Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford Internet
United KingdomFolkestone Internet
United KingdomFolkestone Internet
United KingdomFolkestone Internet
United KingdomAshford E-mail
United KingdomAshford Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near New Romney, England

Latest outage, problems and issue reports in New Romney and nearby locations:

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

  • BillfoxUk Bill Fox (@BillfoxUk) reported from Lydd, England

    @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ElleMay44 Elle May (@ElleMay44) reported

    @Plusnet Hi, as a long standing customer really disappointed with the treatment I have received from plusnet. Essentially you are taking money for several weeks of no service. Very misleading upgrade sales call.

  • scooternan Sarah (@scooternan) reported

    .@Plusnet .@EE No signal whatsoever on both our phones. Can't report on EE as our Plusnet mobile number not recognised. EE stating no problem in area. Please advise - this is urgent!

  • smithofthediff Matt Smith (@smithofthediff) reported

    @Steward_T @johnecohound I would simply use the deal you found to negotiate a better deal with your existing provider. Always works for me (Plusnet customer).

  • Plusnet Plusnet (@Plusnet) reported

    @Wiggy1234 Hi there I'm so sorry about this and for the distress and difficulties it must be causing for yourself and your mum. Could you please send us a DM with her mobile number so I can look into this and make sure we're doing all we can to help? - Adam - Plusnet Sheffield

  • PompeyReece PompeyReece (@PompeyReece) reported

    @Plusnet I am a new customer about to have my number ported to a new Plusnet SIM on 6/5/22 but I’m abroad with no access to the new SIM until Monday. How do I delay this & my current SIM from not working? Sent DM and email - no reply! International helpline not working! Help!

  • lisagrady Lisa Grady (@lisagrady) reported

    @Plusnet hello, I am away travelling in central and South America and my SIM card has not been working for a few months now. It comes up as though there is no signal. I cannot ring your support desk because of this also.

  • dnfshr Dan Fisher (@dnfshr) reported

    @Plusnet hi all what’s your customer service number? Website says 0800-432-0200 in several places but the number isn’t recognised? Thanks

  • katebevan Kate Bevan 🇺🇦 (@katebevan) reported

    Oh joy, my internet connection has gone down 🙄 cc @Plusnet (yes, I've rebooted the router).

  • Gemma722Smoking 722 Racing Cars (@Gemma722Smoking) reported

    @Plusnet @areoff intermittent internet again, appalling service from plusnet #plusnet

  • jm_parkes Jason Parkes (@jm_parkes) reported

    @Plusnet upgraded a week ago my router still hasn't arrived, you've taken payment but I don't have any internet. Long wait on phone line. Any chance you can fix this sooner rather than later.