Plusnet

Plusnet Outage Report in Newport, Telford and Wrekin, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Telford and Wrekin, England 12/24/2025 08:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • 43081j James Garbutt (@43081j) reported

    @Plusnet are you having an outage? 🤔 connection just went walkies for the first time in 6000 hours :D and no luck getting it back

  • RebecaQuental Rebeca (@RebecaQuental) reported

    @Plusnet what is happening?? Service down again?!!

  • Plusnet Plusnet (@Plusnet) reported

    @Sonyi84 Hi Sonia, thanks for getting in touch. I'm sorry truly sorry to hear this and for the inconvenience this must have caused you. Please direct message a description of the issue and I'd be happy to help in anyway I can. - Beth, Plusnet Sheffield

  • CatherineH_06 Catherine Raven (@CatherineH_06) reported

    @Plusnet have had no/very low phone signal for a few days and this morning have no mobile data signal. How do I report/ get this fixed?

  • Plusnet Plusnet (@Plusnet) reported

    @Turbobuddah Hi Sean, I'm sorry to see you're having connection issues. Can you please provide your username and we will look into it as soon as possible. Dan Plusnet Sheffield

  • gidster3000 Gideon Summerfield (@gidster3000) reported

    @Plusnet we moved my son's number to another network back in September - was a rolling monthly contract - but I've just seen you've continued to charge me since then

  • preacher2041 Lee Hitchcock (@preacher2041) reported

    Hey @Plusnet do your routers support bridge / modem only mode and are they compatible with Google Wifi?

  • CatherineH_06 Catherine Raven (@CatherineH_06) reported

    @plusnet have had no/very low Phoebe signal for a few days, and this morning also have no mobile data signal. How do I report/get this fixed?

  • Jamie_ORourke Jamie O'Rourke (@Jamie_ORourke) reported

    @Plusnet @plusnethelp Make my interwebs work!! Rebooted the router and modem 5000000000000x Be down for ages!

  • sum99__ sum (@sum99__) reported

    @albtelebomb @Plusnet usually u can cancel ? surely must be something you can raise - sudden need to move or something