Plusnet

Plusnet Outage Report in Newport, Telford and Wrekin, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Telford and Wrekin, England 01/09/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • proutd David Prout (@proutd) reported

    @Plusnet No problem, wll do

  • xRachellenax Rachel Angell&Jonah (@xRachellenax) reported

    @Plusnet is there currently issues with broadband in Sheffield. Mine has been down for about 30 Mins now l

  • nmp_nicolacarey Nicola Carey 💙 (@nmp_nicolacarey) reported

    @Plusnet any update on network issuee this morning?

  • ItsTaswell Katy Taswell (@ItsTaswell) reported

    @Plusnet Have tried all tips and have had no problem with the router in the position it has been in previously. Anything else I can do? Not happy with the switch and have already finished the cooling off period so now tied in.

  • Spotter5 Simon (@Spotter5) reported

    @Plusnet are your servers down in the York area? Just lost internet

  • asandysmith Andy Smith (@asandysmith) reported

    @Plusnet is internet down in the midlands ?

  • misssheepy Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet Why do you have so many dissatisfied customers. Is it A) poor Internet connection or B) poor customer service or c) everything about plusnet rubbish!

  • Topstop1 Top Stop (@Topstop1) reported

    @Plusnet He I asked for help and spoke to someone from your team last Thursday who told me they were ‘going to send me an email with everything we had discussed’ and I could reply to… which I have not rcvd. Also was told I’d hear from broadband department but as yet have heard nothing!

  • oinktastic Pete (@oinktastic) reported

    @Plusnet are there issues tonight? Having trouble staying connected , about 5 dropouts in three last 20 minutes?

  • FaulknerKeef TryingAsHardAs I can (@FaulknerKeef) reported

    @plusnet I am unable to get onto the network but phone is showing 4 bars strength. Is there a problem with the network?