Plusnet

Plusnet Outage Report in Newport, Telford and Wrekin, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Telford and Wrekin, England 01/27/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newport, Telford and Wrekin, England

The most recent Plusnet outage reports came from the following cities: Telford.

Loading map, please wait...
City Problem Type Report Time
United KingdomTelford Wi-fi
United KingdomTelford Internet
United KingdomTelford E-mail
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford Total Blackout

Community Discussion

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Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsKage89 Carly Ann Jones (@MrsKage89) reported

    @Plusnet i need someone to cancel my renewal, can someone get in touch ASAP please

  • shysecretagent Dr Deborah Pearson (@shysecretagent) reported

    @Deliveroo Feels like performative customer service to me. I recently had @Plusnet do the same on Twitter and the complaint still isn’t resolved. I’ll DM you but I’m skeptical.

  • asmythe76 Anthony Smith (@asmythe76) reported

    @Plusnet Hey, Plusnet! Sky BB barely reaches my Ring doorbell. If I switch to you can I cancel if yours doesn’t reach?

  • debbiec59166532 debbie cox (@debbiec59166532) reported

    @Plusnet Hi - we’ve just put in anew router to improve broadband but phone keeps losing service Have tried SIM in another phone & it’s the same - never had issues like this before with the plusnet service - can you help please ?

  • LCJohnson79 Liam Johnson (@LCJohnson79) reported

    @Plusnet Thanks for the response. Hopefully the service will resume tonight.

  • Markpettitt5 Mark for Democracy. (@Markpettitt5) reported

    @EE As long as you don't go through plusnet who has disconnected my old network and they still have not sent me the sim card. Was promised it on Tuesday but all bullshit, I can't even use my phone or receive calls. This is one way for you to get a bad name.

  • Forsvk3nttv Forsvk3n.TTV (@Forsvk3nttv) reported

    @CallMeConflict @TheLilyFae @Plusnet Said that it should all be working fine now and I’m getting more download and upload than before! Now it’s been worse than it was before had it cut out 5 times in 20-30 mins

  • hazz__117 Harry (@hazz__117) reported

    @Plusnet Can you guys advise on a WiFi issue? All our WiFi devices periodically lose connection to the router with the issue being shown on the devices as "Incorrect Password" but all passwords are 100% correct, rebooting the router allows connections again but not for long.

  • BarryCarlyon Barry Carlyon (@BarryCarlyon) reported

    Great @plusnethelp / @Plusnet is down and theres no one to talk to… Since they phone center is closed...

  • tonertweets Mark Toner (@tonertweets) reported

    @Plusnet I have an oak tree with a couple of branches grazing our phone line. Can you get someone to help with that or do I call BT directly?