Plusnet outages and service status in Newport, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Newport, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Plusnet Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Andrew Ball (@andrewball01) reported from Oakengates, England@Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!
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Malcolm Maclean ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐๐ช๐บ (@seamjm) reported from Shifnal, England@Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed
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Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England@plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service
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๐บ๐ฆRichard Overton ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐๐โโฌ (@Rich4StGeorges) reported from Oakengates, England@Plusnet my totalise (madasafish) email doesnโt seem to be working is there any issues ?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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xxx ROSE xxx (@TanteRos) reported@marigoldfinds A friend has just gone over to Zen & is happy with them. They are also Which? recommended & rated high on customer satisfaction, speed, reliability. No mid term contract price rises. Plusnet also recommended.
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GM Mark Howitt (@MarkHowitt) reportedSlighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!
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Ollie Bessell (@olliebessell) reported@Plusnet day10 without WiFi. Was told to take the morning off work for your engineer and they havnt turned up. And your customer service team told me nothing they can do about it. Absolute shambles. SCAM company #plusnet
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namecantbebrank (@alreetson) reported@bt_uk Since Tuesday, it's been an exasperating experience trying to understand what has happened and why. Her annex is now effectively redundant and she is confused about if she is, post-takeover, a BT customer or a Plusnet customer, and keeps getting stonewalled on the phone.
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Stephen B (@Stephen40141780) reported@Plusnet Iโve just taken personal broadband with you. I do not wish to financially support BT Groupโs documented support for Migrant Help/refugees. Please explain what contractual provision prevents me terminating without an early termination charge, and cite the specific clause.
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Nooblets (@Noobletscom) reported@WeAreOpenreach @DCMS My Internet was working for less than a week, then I was disconnected. 1/ Why cannot Plusnet contact you, and ask if my internet is still active? 2/ Why can the public not contact you, to see if a Openreach team is in the area, and has disconnected people by mistake. (So they can fix their mistake there) 3/ Why can the public not contact you AT ALL! 4/ Why does the public have to wait 3 days for any problem that Openreach could have caused? Get a Systems Analyst in, (of which I am one), to find all the inadequate systems your managers are currently running! Because a 3 days wait for any problem, is something someone needs to get Fired for!
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Rockposer Dot Com (@rockposer) reported@Plusnet I rang (for the 3rd time) I am still none the wiser to what the actuall problem is. @WeAreOpenreach are not to be seen, local people are all being told different things by their ISP's. No broadband for over a week is unacceptable @southkesteven
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wattery filth (@watteryfilth) reported@Danjsalt @SkyUK Plusnet, very good support
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Ian Billings Dereham, Norfolk ๐ท๐ฆ๐งณ๐๐บ๐ฌ๐ง (@Ian_norvic) reported@ClareQ12 @Plusnet Never had a problem with Plusnet in 20 years except when we moved house and had to wait for a landline. Customer service has been great, and speed is as promised - otherwise you can get recompense.
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Oli Wright (@falo209) reported@Danjsalt @SkyUK Their support got worse and worse over my last few years with them, and navigating their awful site or trying to contact a human is soul destroying. Honestly, find anyone else. Plusnet were a breath of fresh air by comparison.