Plusnet

Plusnet Outage Report in Newport, Telford and Wrekin, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Telford and Wrekin, England 03/22/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • josht2802 Josh Thompson (@josht2802) reported

    @Plusnet can you fix your **** WiFi connections might aswell be paying for a bag of mud each month

  • Old__Crusty Old_Crusty (@Old__Crusty) reported from Wigton, England

    @plusnet @plusnethelp why does it take so long to connect to get the system set up? Never seen such pathetic internet

  • RedJolt Derelict Geodesic Dome☭ (@RedJolt) reported

    @Smokesniper I feel this would be a good feature for all helplines. “Hey, plusnet, turns out that while your systems had caused a really, really stupid problem, it was actually incredibly easy to fix, and I can’t believe you still haven’t got back to me tbh.”

  • NvWedge NV_Wedge (@NvWedge) reported

    @virginmedia can you fix your internet im tryna play fifa and its getting **** on fix it before I drop kick the internet box and buy plusnet fat neeks.

  • AndyNor55099018 Andy Norton (@AndyNor55099018) reported

    I've rang Plusnet 14 times totalling 7 hours of call time trying to sort the issue. I constantly get passed from provisioning, to technical, to faults in a vicious circle. Not acceptable at all. @plusnethelp @OpenreachHelp

  • B_storey98 Miss Storey (@B_storey98) reported

    Anyone else with @Plusnet have major issues with the wifi been Terrible

  • mthomas0317 michelle thomas (@mthomas0317) reported

    @plusnet my broadband hasn’t been activated & it said by midnight on the 10/2/21 please help

  • Nickinooa Nicki (@Nickinooa) reported

    @Plusnet hi, our internet is not working. We have checked connections and restarted but with no joy. Please help

  • LindaBl94674248 Bipfemantifa (@LindaBl94674248) reported

    Just spoken to the lovely Mohammed on Plusnet, who reassured me no charges incurred for the scam call. I've got a 1572 facility now too, which can block unwanted numbers. Tempted to get a whistle to blow down the phone for the next scammer, that should give the bugger a jolt.

  • 2020Vis62795465 2020 Vision (@2020Vis62795465) reported

    @padster1979 @virginmedia Seriously don’t bother. Pitiful reliability: not a day passes without connection issues. It does on rare occasions achieve 350 meg but I have to keep a Plusnet connection to the house for when Virgin fails on a daily basis.