Plusnet

Plusnet Outage Report in Newport, Telford and Wrekin, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Telford and Wrekin, England 03/02/2026 05:50

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Telford and Wrekin, England

The most recent Plusnet outage reports came from the following cities: Telford.

Loading map, please wait...
City Problem Type Report Time
United KingdomTelford Wi-fi
United KingdomTelford Internet
United KingdomTelford E-mail
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

  • Rich4StGeorges 🇺🇦Richard Overton 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌈🐈‍⬛ (@Rich4StGeorges) reported from Oakengates, England

    @Plusnet my totalise (madasafish) email doesn’t seem to be working is there any issues ?

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PokerLobby Owen Lobb (@PokerLobby) reported

    Hi @Plusnet I’ve lost signal completely on my phone. Been a customer for a couple of years with no problems, just totally lost signal yesterday at home where it is normally great.

  • Neil_Bradford Neil Bradford (@Neil_Bradford) reported

    Nobody will take responsibility for damage to a driveway when your internet fibre upgrade is carried out with @Plusnet @bt_uk #BTopenreach #KellyCommunications All denying responsibility and all shifting responsibility with a bullshit report. Told to get legal representation.

  • karen_blake Karen Blake (@karen_blake) reported

    @Plusnet @BTSopenreach @MailOnline pensioner with dementia without a phone since 27/2/23. No lifeline, no access to emergency services, Plusnet says they're sorry & Openreach keep moving the date to fix it every 24hrs. Let's hope she doesn't need an ambulance

  • vernacchia Alex Vernacchia (@vernacchia) reported

    Anyone have Virgin Media in their area for broadband? Thinking about switching from plusnet due to the underwhelming speeds I'm getting through their service (well lower than what was promised and will never get back to the higher speeds promised) Thoughts?

  • MsEmmaChaplin Emma Chaplin (@MsEmmaChaplin) reported

    @Plusnet hi there. I'm at work which has no phone signal so I can't text. I missed a call yesterday to check up on a new router you are supposed to have sent but it hasn't arrived. What can I do?

  • keldaaa KM🍹 (@keldaaa) reported

    @AirtimeRewards hey, can you redeem on plusnet mobile bills as they use the EE network, or does it have to be EE numbers directly? Thank you

  • sarahjison Sarah Ison (@sarahjison) reported

    hi @Plusnet your customer service is usually great, but just found out that our 11 days of broken internet for which we get some compensation is actually only given for those days that are 'working days', huh? why aren't weekends included? We pay for internet 365 days a year!

  • kate_morris kate_morris (@kate_morris) reported

    @Plusnet been trying to follow up connection of a new line made 3 weeks ago in my elderly Mum's new build @Openreach still not registered the line & tell me you could escalate this problem and haven't - despite telling her you have? This is unsafe & dreadful service

  • Stewarthanson18 Stewart hanson (@Stewarthanson18) reported

    @SkyUK Damn, I am still stuck with crappy plusnet for a few more months, not happy with them.

  • MrCraigBradshaw Craig Bradshaw (@MrCraigBradshaw) reported

    hey @Plusnet my mother is paying you for broadband and BT for a landline, and wants to upgrade and switch to Plusnet entirely. Does she need to cancel BT first, or will that be completed as part of the upgrade via her account page?