Plusnet

Plusnet Outage Report in Newport, Telford and Wrekin, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Telford and Wrekin, England 12/30/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gazpacholulu Dr Neil A Mallett (@gazpacholulu) reported

    Still not working @Plusnet and she's paying a fortune for a 1mb service

  • redflag3rd Eunice Somers EX LABOUR MEMBER (@redflag3rd) reported

    @KateVasey @MerryMichaelW @Plusnet Branson charges an arm & a leg & a bit more for good luck Daniel I have not heard good reports on Plusnet bad connections I will DM you Daniel

  • Plusnet Plusnet (@Plusnet) reported

    @DiscoAmir3000 Hey Amir, just checking in to see how you're getting on since your connection came back. Are you noticing any problems, or has everything returned to normal? -Tony Plusnet Sheffield

  • CarolinePrice99 HRH Princess Caroline (@CarolinePrice99) reported

    @Plusnet been waiting 5 days for a reply to my DM to plusnet help about being overcharged for 2 months

  • alicejmartin78 Alice Martin (@alicejmartin78) reported

    @Plusnet service down De45, impossible to get hold of anyone, tried all troubleshooting advice. Can get hold of someone to upgrade though or buy other services. Which is nice.

  • BigLouComedy 😁 BIG LOU 😁 (@BigLouComedy) reported

    Massive thanks to @bt_uk #CustomerService who stood up to the plate when @Plusnet shafted me! Thanks to BT Dundee Service Desk, I won’t be without Internet for four weeks! #Plusnet Sales Team we’re disgusting and extremely rude #NeverAgain

  • Plusnet Plusnet (@Plusnet) reported

    @tigertubs55 If you get back in touch once your service is back up and running we will ensure that you are refunded for the period that you've been without service. Regards, Emily Plusnet Leeds 🌞

  • GeoffreyCoan Geoffrey Coan (@GeoffreyCoan) reported

    Mega annoyed today with #Apple #iOS155 and #Safari. Been having problems on my iPhone and iPad with web pages taking minutes to load, and often never loading. Thought it was my broadband and had a @Plusnet engineer out who improved my speed but still some sites never loaded.

  • Plusnet Plusnet (@Plusnet) reported

    @gazpacholulu I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • IndyGraps1984 🐯🐯🐯 (@IndyGraps1984) reported

    Hey @Plusnet is your customer service trained to be rude and useless or not?