Plusnet

Plusnet Outage Report in Newport, Telford and Wrekin, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Telford and Wrekin, England 12/02/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JSwindlesonF1 Thunderbird 2 (@JSwindlesonF1) reported

    PLUSNET HOW CAN YOU LET MY YOUTUBE BUFFER IN 144P **** OFF

  • JoshCorley14 Josh Corley (@JoshCorley14) reported

    @Plusnet I have never received such an abhorrent service from any provider. To be constantly lied to and spun round in circles. Which has now led to a loss of earnings. @Ofcom @BBCWatchdog

  • SaltireLady SaltireLady (@SaltireLady) reported

    @Plusnet Ok honest mistake cutting my service off 2 weeks early! However how long will BB re-activation take? I’m home working due to pandemic yet can’t work this morning?

  • JoshCorley14 Josh Corley (@JoshCorley14) reported

    Day 5 of no internet. 2 days of work pay lost. @Plusnet keep passing the blame to Openreach, who said they are unable to find the root of the cause. Due to failure to provide the service we are paying for we will be leaving without paying the leaving fee. @Ofcom @BBCWatchdog

  • kh54_kevin Kevin Hemingway (@kh54_kevin) reported

    @Plusnet You can help me my broadband keeps dropping out. I have tried changing the router as per mentioned in the forum changed erthernet cables along with micro filters and it’s still happening

  • gazpacholulu Dr Neil A Mallett (@gazpacholulu) reported

    @Plusnet what is the point in sending a link to update a support ticket if the link is incorrect? Or is that the plan, zero tickets equal zero problems? 92 year old mother relies on internet connection which is intermittent as she is deaf so cannot call.

  • emsieben81 Emma Benham (@emsieben81) reported

    @Plusnet I’m having issues with your internet speed being inconsistent. It’s really making working from home difficult. Any ideas on what it might be please?

  • jussie76 Justine Reynolds (@jussie76) reported

    @Plusnet Could someone please get back to me? I’ve had no consistent service since being on @Plusnet

  • SapSacPrime Chris (@SapSacPrime) reported

    @Plusnet my broadband isn't working this morning and going on your forum it seems I'm not alone, why does your service status not reflect this?

  • Raf_A_K RafayKhan (@Raf_A_K) reported

    @plusnethelp 3/4 So lost another £50+ to plusnet. Now the monthly charges raised in first 5 of 18 month contract. Still having the technical issues and not even getting the rewards which I have asked and explained missed due to medical emergency.