Plusnet Outage Report in Newport, Telford and Wrekin, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Newport, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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🇺🇦Richard Overton 🏴🌈🐈⬛
(@Rich4StGeorges) reported
from
Oakengates, England
@Plusnet my totalise (madasafish) email doesn’t seem to be working is there any issues ?
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Andrew Ball
(@andrewball01) reported
from
Oakengates, England
@Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!
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Thia Donnelly
(@ThiaDonnelly) reported
from
Telford and Wrekin, England
@plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service
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Malcolm Maclean 🏴👀🇪🇺
(@seamjm) reported
from
Shifnal, England
@Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gwilym Davies
(@gwilbo25) reported
@Plusnet You are supposed to be good with customer service, but since moving house you’ve caused me nothing but problems. Now my email address doesn’t work. I’ve had it for over a decade and I’m self employed. Told me it was getting fixed but no. Need this sorting now.
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Delving Into Indie Dev
(@MisappMedia) reported
@Plusnet Hi Plusnet, I've accessed my acc online but there's no mention of sim card sent or to expect it & its not clear just exactly what my phone number is or will be when you connect me. Its been about a week now & my old Tesco service is cut off. I was pleased to sign up, briefly 😔
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Richard Clark
(@RichClark808) reported
@Plusnet Shame on you. Terrible customer service yet again. 1 month and counting to move my broadband service. Can only advise people to avoid at all cost.
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Rachel Loveless
(@Elmyra14) reported
@Plusnet Hi. I renewed my broadband deal before the contract end date but I’ve still been charged more this month. Can you help?
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Emma 💛
(@emmawruns) reported
@Plusnet my broadband has been down for 30 mins. Solid orange line and flashing ‘B’. Can you help? Have tried restarting twice.
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Celia Blair
(@cajaz) reported
@Plusnet Having promised me a new number and ex-directory status AGAIN I checked on BT Directory just now. All of my details are there including a new number! The scammers will have it by now too. Another AWFUL broken promise from Plusnet.
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Emma 💛
(@emmawruns) reported
@Plusnet Have just spoken to an operator on the phone - the way he spoke to me was appalling. Have been told there is an outage in my area until midnight Thursday and there's nothing you can do to help and was refusing to let me speak to a manager.
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Yabu Lurie
(@Yabs) reported
@Plusnet Very disappointed to see that as an existing customer I am unable to access the same pricing as a new customer. I'm therefore taking my business to @zeninternet who have consistent pricing.
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Plusnet
(@Plusnet) reported
@sghughes42 Thanks for getting back in touch, we're not able to confirm any details relating directly to the account over Social Media. I'd advise to contact our Support Team on 0800 432 0200 if you're unable to view emails. - Curtis, Plusnet Sheffield
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steve evans
(@steve_evo) reported
@SkyHelpTeam The sky app won’t even connect so I can’t check. I’ve had enough I’ve stopped the direct debit! I’m supposed sky gold vip after 12 years as customer. It’s costing me so much that I’m going back to plusnet. I should never have left! #skybroadband #skyfibre