Plusnet

Plusnet Outage Report in Newport, Telford and Wrekin, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Telford and Wrekin, England 12/09/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KaylaKraftYT KaylaKraft (@KaylaKraftYT) reported

    @Plusnet I've done that on Facebook with an automated reply. This isn't the first time we've got no service. I'm actually fed up of this now as I've paid to watch something today. If the issue isn't sorted I think I deserve a refund from plusnet for the inconvenience

  • DytchHenry Henry Dytch (@DytchHenry) reported

    @Plusnet There's nothing better than getting the internet speed you pay for, wouldn't you agree? Not only does mine drop out several times a day it never gets faster than 17mb and often not into double figures. Is your guaranteed 54mb minimum a real guarantee or a Yorkshire one.

  • ven025 venugopal (@ven025) reported

    I need an answer for this problem dear @plusnet

  • SellersLittle Little Larry Sellers (@SellersLittle) reported

    @NKrankie I've found Plusnet good. Half the price of BT but responsive to problems. Still owned by BT and openreach manage the line, but a good compromise I think.

  • HotstonNicola Nicola Hotston (@HotstonNicola) reported

    @Plusnet I have just had a email saying my payment will be taken on 20th Sept. It's £32.88 I would never have taken broadband out for this amount every month. Can you please look into this

  • Chris_P_Lewis Christopher Lewis (@Chris_P_Lewis) reported

    If you're a @Plusnet mobile customer, please check your bank statements. They've taken my monthly direct debit TEN times this month. How can the bank let them take a payment...TEN times. 🤪😳

  • C_G_Meadows Chris meadows (@C_G_Meadows) reported

    @Plusnet why is my internet terrible since switching to you? Moved from a rock solid talktalk and had constant dropouts since. I thought talktalk were supposed to be terrible and plusnet decent? I’m seeing the opposite. Constant disconnections, weak WiFi and the router is ancient

  • JonathanEley Jonathan Eley (@JonathanEley) reported

    Where is my @Plusnet internet? Another day, another outage

  • MarcSchmitz18 Marc Schmitz (@MarcSchmitz18) reported

    @Plusnet Once again on a Saturday night and no Internet (or very very little) so we’re sitting in front of the telly watching the little wheel spinning endlessly. As you said, it is the top speed you can provide for my package! Great service!! Might as well not have a package

  • Billy_Woolger billy woolger (@Billy_Woolger) reported

    @Plusnet hi having issues with plus net WiFi in borough green?