Plusnet Outage Report in Newport, Telford and Wrekin, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Newport, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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🇺🇦Richard Overton 🏴🌈🐈⬛
(@Rich4StGeorges) reported
from
Oakengates, England
@Plusnet my totalise (madasafish) email doesn’t seem to be working is there any issues ?
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Malcolm Maclean 🏴👀🇪🇺
(@seamjm) reported
from
Shifnal, England
@Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed
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Thia Donnelly
(@ThiaDonnelly) reported
from
Telford and Wrekin, England
@plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service
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Andrew Ball
(@andrewball01) reported
from
Oakengates, England
@Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan
(@cheeseban) reported
@Plusnet @OakNational I am not a mobile customer but I have to say this is a great move. Well done Plusnet!
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Paddingtonkt
(@paddingtonkt) reported
@Plusnet I've been due to switch over to you. My previous provider has cut me off and I have no info from you. Please can you help.
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LoveLee.
(@mac_lee) reported
Anyone on @Plusnet experiencing Internet problems? 🥺😶
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Andrew Flegg
(@jaffa2) reported
Gah, @Plusnet don't allow you to move home (or cancel) via website. Long queue times to get through to customer service. Hold music is lo-fi, awful and - worst of all - has brief pauses where you think you're being connected. But aren't.
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Voice Project Choir
(@voiceproject) reported
@plusnethelp hello Plusnet. I’m trying to delete my webmail emails as emails to my address are bouncing back but they won’t delete. Can you can help me? Thanks. Jon
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Colin
(@csogilvie) reported
Hmm... @Plusnet - if you’re going to email me telling me I can get broadband cheaper from you, saying “Sorry, the offer you selected doesn't apply.” when I try and do it is NOT a great customer experience. It could even be a negative as I may look elsewhere!
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MBL
(@mblSW11) reported
@Plusnet Hi, I have a Fibre internet connection and I am working from home. I have a terrible connection since Thursday 21st and I am wondering if there is a fault and what is done to fix this problem. I tried to call you several times but nobody answered. My postcode is S75
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paulo santos
(@santosmadhouse) reported
@beccagroves @virginmedia #plusnet never let me down #yet
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Aideen Hughes
(@AMaryHughes) reported
@keithjcorrigan @Plusnet And their customer service email address doesn’t take response! What’s that about??
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Sian Cooper
(@Sian14) reported
@jlandpartners @Plusnet @plusnethelp Disappointing customer service for vulnerable 81yo with no outgoing phone line in lockdown and snow! Why need PoA when similar situation in past did not require this? Appalling service. Need it fixed ASAP!