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Plusnet

Plusnet Outage Report in Newport, Telford and Wrekin, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • andrewball01
    Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

  • seamjm
    Malcolm Maclean πŸ΄σ §σ ’σ ³σ £σ ΄σ ΏπŸ‘€πŸ‡ͺπŸ‡Ί (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • comprenne
    Me (@comprenne) reported

    @Plusnet Trying to change my mobile plan but the one I want doesn't show when I log in to my account. Is there a problem with the website?

  • Plusnet
    Plusnet (@Plusnet) reported

    @jermyn55 Hi Paul, thanks for getting in touch. I'm afraid our Plusnet mobile service doesn't support messaging to short code numbers and why sending texts to this number may not have worked. - Benj

  • kfmag
    Mrs Barlow (@kfmag) reported

    @Plusnet I am still waiting for a response to the problem with our broadband. Please do not send me another link in which to check it myself- I am unsure as to how you expect me to do that anyway seeing as though we have no broadband connection!

  • thedemontowers
    Jamie-Lee Turner πŸ¦ΉπŸ»β€β™€οΈ 29 πŸ“š (@thedemontowers) reported

    @andalittlemoore @_gracelatter @Plusnet And can confirm the above, moved from virgin as it was cheaper. Now moving back after months of constant internet problems and no landline despite being told someone would come and fix it! Twice! πŸ™ƒ

  • fatkev1963
    FATKEV (@fatkev1963) reported

    @Plusnet @plusnethelp What an absolute Shoer of $#!Β£ you service is and your contact us is an absolute joke. You are the worst internet provider I have had since AOL dial up in 2000. Your service, Your broadband speed & Your phone charges. You deserve to win ROTTEN TOMATOE'S

  • Janet8uckingham
    Janet Buckingham (@Janet8uckingham) reported

    @Plusnet and @BTOpenreach1 I have never received such appalling service for a simple WiFi connection. Yet again I have been put off for another 24 hours. Can someone please give me a connection date. Twitter is my last resort

  • andiminshall
    Andi Minshall (@andiminshall) reported

    @Plusnet broadband and phone line up and down like a fiddlers elbow over the last few months, had a brand new line put down last month and still having problems. What's going on???

  • charreff
    Charr 🌈 has been Miss Misery for the last time (@charreff) reported

    @_gracelatter @Plusnet I would say Vodafone, never had a problem with them whatsoever. But I’m pretty sure that if they increase it by that much you can cancel your contract without a cancellation fee.

  • MeganWHoundFan
    Megan Wilson (@MeganWHoundFan) reported

    @Plusnet phone and broadband down in EH44

  • Plusnet
    Plusnet (@Plusnet) reported

    @flat_earther Sure and I'm sorry to see that's an issue. Just to make you aware we won't be able to report a fault or book an engineer for a non account holder but if you could ask her to DM us with your username we'll be able to look into it and advise what to do. - Adam - Plusnet Sheffield