Plusnet outages and service status in Newport, England
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- Plusnet generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Newport, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Plusnet Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Andrew Ball (@andrewball01) reported from Oakengates, England@Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!
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Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England@plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service
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๐บ๐ฆRichard Overton ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐๐โโฌ (@Rich4StGeorges) reported from Oakengates, England@Plusnet my totalise (madasafish) email doesnโt seem to be working is there any issues ?
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Malcolm Maclean ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐๐ช๐บ (@seamjm) reported from Shifnal, England@Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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GM Mark Howitt (@MarkHowitt) reported@Ofcom Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom
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COYS CORNER PODCAST (@TOTTENHAM6191) reported@Plusnet years of poor service and drop outs constantly. Never getting the speeds advertised. Now an issue where it won't work at all and I have too wait 5 days for an engineer!! With a disabled child who relies on Internet as a sensory calm! Not good enough.
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GM Mark Howitt (@MarkHowitt) reported@Plusnet Having to call again- might be quicker to cancel my dd with you or go to @Ofcom
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NMP (@NDP2022) reported@Plusnet Do not use this company. They take your money, donโt set up an account and fail to refund you when you provide your details. Customer service is non existent. EE have been amazing compared to this shower of a company.
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Jay (@Jason87r) reportedDear idiots @Plusnet and also @EE as u both have done it this month, if my payment date is set to 6th of month trying to take payment on the 3rd and then restricting services for your **** up won't magically make my money come in 3 days early, both account show 6th so do it!
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Rockposer Dot Com (@rockposer) reported@Plusnet @WeAreOpenreach @MoneySavingExp Day 10 without broadband and still no information as to when service will resume, or what's being done (if anything) to fix it!!
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Jabberwockydoodah ๐ช๐ โ๏ธ ๐ซโจ๐๐โ๏ธโก๏ธ๐ช๏ธ (@VIx666) reported@Plusnet Why is my mum who has been a long time customer of yours not getting as good a deal as a brand new customer?
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Clareq12.bsky.social- REAL socialists wear masks๐ท (@ClareQ12) reported@Plusnet @EE Also, the internet speeds are pretty pathetic. About 120mbps rather than the 500 they promised. So @Plusnet I have 2 questions for you: 1) how good is your "award winning" customer service? 2) what's your contract cooling off period, and do you know other companies exist?
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Prof Neil Martin (@ThatNeilMartin) reportedHey @Plusnet , you bandits. You fail to inform me clearly that I'm out of contract, then whack my bill up by 100% while then offering me one that is 100% less. Why not offer the latter in the first place? Vile shower @Ofcom @WhichUK Oh, and your emails are dead donotreply ones.
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Nicky Robson (@Nicky_Robson) reported@Plusnet I've tried number of times and they still refuse. Plusnet have taken a payment after my father's death and refuse to talk to me and even refuse to take a complaint without his username which I don't know. How about you dm me to arrange someone to sort this out?