Plusnet

Plusnet Outage Report in Newport, Telford and Wrekin, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Telford and Wrekin, England 12/01/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

  • Rich4StGeorges 🇺🇦Richard Overton 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌈🐈‍⬛ (@Rich4StGeorges) reported from Oakengates, England

    @Plusnet my totalise (madasafish) email doesn’t seem to be working is there any issues ?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Jacobe_sHolmes Jacob (@Jacobe_sHolmes) reported

    @Plusnet please fix the WiFi, or I leak the Epstein files

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @JoeVeragio @WeAreOpenreach I have had 02 for years as if us best coverage in the sticks here but my internet broadband provider is plusnet who were once excellent until BT bought them . I am trying to bypass the landline requirement as that is where the problem is , it’s broken

  • Clearthought65 Stig 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🌹 (@Clearthought65) reported

    @DerylLynn I had the same problem with Openreach and Plusnet Now on Starlink Absolutely brilliant but expensive but reliable and mega fast Feeding ducks is so therapeutic

  • LGEL Laura Gelder (@LGEL) reported

    @Plusnet hello, we are in CH4 and have reported that our internet is down this morning. Had a reply that it should be back by 12:30, but still off. Had to text again to be told it should be resolved in 4 hours, it's been over that with no further updates. Do you have any info?

  • DaRe1900 David Reilly (@DaRe1900) reported

    @Plusnet I am a new customer and had a new Hub delivered yesterday. I cannot set this up until I've had an activation confirmation via email/text. It's been over 24 hours and no activation (or WiFi). When can this be resolved?

  • LGEL Laura Gelder (@LGEL) reported

    @Plusnet hello, we are in CH4 and have reported that our internet is down this morning. Had a reply that it should be back by 12:30, but still off. Had to text again to be told it should be resolved in 4 hours, it's been over that with no further updates. Do you have any info?

  • LGEL Laura Gelder (@LGEL) reported

    @Plusnet hello, we are in CH4 and have reported that our internet is down this morning. Had a reply that it should be back by 12:30, but still off. Had to text again to be told it should be resolved in 4 hours, it's been over that with no further updates. Do you have any info?

  • simonsaunders31 S S S (@simonsaunders31) reported

    @Plusnet I've sent over a DM and contacted the bot. I feel,after looking at community section, I'm not alone. Hopefully you find a quick resolution,as I can't do squat lol

  • LGEL Laura Gelder (@LGEL) reported

    @Plusnet hello, we are in CH4 and have reported that our internet is down this morning. Had a reply that it should be back by 12:30, but still off. Had to text again to be told it should be resolved in 4 hours, it's been over that with no further updates. Do you have any info?

  • LGEL Laura Gelder (@LGEL) reported

    @Plusnet hello, we are in CH4 and have reported that our internet is down this morning. Had a reply that it should be back by 12:30, but still off. Had to text again to be told it should be resolved in 4 hours, it's been over that with no further updates. Do you have any info?