Plusnet

Plusnet Outage Report in Newport, Telford and Wrekin, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Telford and Wrekin, England 01/13/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newport, Telford and Wrekin, England

The most recent Plusnet outage reports came from the following cities: Telford.

Loading map, please wait...
City Problem Type Report Time
United KingdomTelford Wi-fi
United KingdomTelford Internet
United KingdomTelford E-mail
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

  • Rich4StGeorges 🇺🇦Richard Overton 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌈🐈‍⬛ (@Rich4StGeorges) reported from Oakengates, England

    @Plusnet my totalise (madasafish) email doesn’t seem to be working is there any issues ?

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MECFSisCFSnotME Atypical Poliomyelitis (Myalgic Encephalomyelitis) (@MECFSisCFSnotME) reported

    @RunninOnEmptee @virginmedia They are useless. My dad has been with Virgin and now with Sky. Ive been with TalkTalk and Plusnet myself. Plusnet are the best imo for service.

  • katy_clouds ☁️Katy Clouds☁️ (@katy_clouds) reported

    @Plusnet This is exactly what I mean. I paid my bill and yet you took 100 pounds today. I don't have enough money in the bank to cover it, so your proposed solution of me remaining in credit with you ad infinitum is not a suitable solution, I don't WANT you holding onto MY money.

  • backagain08 RogerPlant (@backagain08) reported

    Get this. Openreach engineer called after Plusnet arranged visit to fix broadband. He failed to fix problem and also broke our phone line. Plusnet support would not help today. Openreach not contactable. We are left high and dry and worse off than we were. @Openreach @Plusnet

  • paula_travers Paula Travers💙🇪🇺#Rejoiner#BusyLivingWithMets (@paula_travers) reported

    @Plusnet Any issues in the NE41 area, broadband has cut out 3 times today. Also can't get onto the website.

  • TrishSansom Trish Sansom 💙🟨🟥 🟠💛 (@TrishSansom) reported

    @Plusnet You do have support , but not any that's useful for deaf people. Very few deaf people I know use text talk. Anyway , you are an Internet company. The only one that does not allow Internet to close accounts. I suggest you talk to any of the deaf charities to ask their opinion.

  • RosieColeman61 Rosie Coleman (@RosieColeman61) reported

    @Plusnet why can my mum not get a mobile signal in Gravesend? Out of Gravesend is fine.

  • rjb_1998 R (@rjb_1998) reported

    @edpen_ Plusnet bad

  • MECFSisCFSnotME Atypical Poliomyelitis (Myalgic Encephalomyelitis) (@MECFSisCFSnotME) reported

    @RunninOnEmptee @virginmedia Lol oh i never had issues with Plusnet. Virgin always cut off when my dad was with them. Sky does sometimes. Plusnet when i was with them. Never cut off once. Maybe its areas and number of people on network too. I duno.

  • MatteoGirling Matteo 🦄🙂 (@MatteoGirling) reported

    @Plusnet I just got off the phone with your customer service line, who weren't very helpful.

  • vasilyevello ʂųŋ-ƙıʂʂɛɖ ɱɛąɬ ʂƖąცʂ (@vasilyevello) reported

    @Plusnet my broadband has been out since last night, can you help?