Plusnet outages and service status in Newport, England

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Thia Donnelly (@ThiaDonnelly) reported 14 minutes ago from Telford and Wrekin, England

  @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

• 
  Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported 18 minutes ago from Shifnal, England

  @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

• 
  Andrew Ball (@andrewball01) reported 29 minutes ago from Oakengates, England

  @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

• 
  🇺🇦Richard Overton 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌈🐈‍⬛ (@Rich4StGeorges) reported 36 minutes ago from Oakengates, England

  @Plusnet my totalise (madasafish) email doesn’t seem to be working is there any issues ?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison Lees (@AlisonMLees) reported 9 minutes ago

  @Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.

• 
  Victoria Unprincipled (@duchess2390) reported 9 minutes ago

  @Plusnet hello I just tried to use your bereavement service. It's truly awful, so I've given up and am just going to cancel the dd.

• 
  Jacqui Langstead (@mizpah68) reported 12 minutes ago

  @Plusnet I’ve been with you for years yet to switch to full fibre broadband I’ve got to pay more than a new customer. This is so wrong. I’m disabled and internet is my contact with the outside world yet penalised because I choose to stay with you

• 
  Red **** (@RedDyke69) reported 12 minutes ago

  @Benleo Damn those half-Spanish-owned companies, eh? Why not go with a good solid British-owned broadband provider like Zen Internet, Plusnet or Andrews & Arnold or even good old BT! It seems a classic case of “do as I say, not as I do” — preaching economic nationalism while happily relying on foreign-owned services to **** up your broadband !

• 
  Flower Pot (@FlowerP79667758) reported 13 minutes ago

  @Plusnet are Openreach coming today to fix fault?The engineers came yesterday and found the fault. It was caused by the is pavement being dug up and wire cut. They have identified where the break is. Openreach have said you have to contact them, Ofcom rules.

• 
  Rosie L (@DONNYDIVArl) reported 13 minutes ago

  So... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...

• 
  em b (@emb99483795194) reported 17 minutes ago

  @Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?

• 
  gazza (@ShaunGaz) reported 19 minutes ago

  @Plusnet u closed im still working dog shite - what a crap service and put the charges up...My evening shite cause of planet plusnet

• 
  Aled Roberts (@aledrob) reported 22 minutes ago

  @Plusnet "We're here to help from 8am-8pm every day" Called at 18:50 this evening and privilage to speak to a rude customer service operator who when asked to for the call to be escalated am told nobody was available as the call centre closed at 7pm and that his shift was ending

• 
  GM Mark Howitt (@MarkHowitt) reported 25 minutes ago

  @Plusnet @Plusnet poor again making me lose connection another call needed for comp @Ofcom