Plusnet

Plusnet Outage Report in Newport, Telford and Wrekin, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Telford and Wrekin, England 09/18/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LiamRob27458041 Liam Roberts (@LiamRob27458041) reported

    Does anyone notice with #postoffice broadband that it does this short cut out like everyday. It's been doing that everyday since we first joined them and we don't know why it does that its so weird as we we're with Plusnet previously and did not do that. (1/3)

  • babywolf1 sharon (@babywolf1) reported

    @Plusnet my mobile has no signal in my area porth rhondda since approx 12 pm yesterday postcode area CF37 please dont make me go back to 3.

  • benjaylaw Ben Law (@benjaylaw) reported

    @Plusnet Hi, I’ve been out the house all day but my wife and kids have been at home and it’s been off most of the day and still down now I’ve just got home. Never had any issues with reliability until I’ve switched to Plusnet, now struggle for a stable connection and internet that works

  • BenCohen33 BenCohen33 (@BenCohen33) reported

    @Plusnet Come on - you can do better than cut and paste responses. I was on the phone for hours with your staff three times on friday. I was told that these speeds were allowable. Allowable but p*** poor!!

  • mariagoodwin93 Flufferlina (@mariagoodwin93) reported

    @Plusnet Hi are there any issues with connection in the NR30 area? Since approx 11am my internet has been on and off more times than I care to mention... its happen twice in the last 5 mins!

  • MorrisJonathan Jonathan Morris (@MorrisJonathan) reported

    Argh.. annual accounts: fixed-line broadband went down in middle of some transfers. Re-routed through a 4G provider to let my provider know. @Plusnet fixed the problem in about 10 minutes: well done!

  • ColinFo29856217 Colin Ford (@ColinFo29856217) reported

    @Plusnet I want to cancel the order. Colin Ford

  • inbozwetrust Monkeyman (@inbozwetrust) reported

    @jovington21 @FlagOnThePlayUk @NFL I use firestick. Works well most of the time. I did have problems with it loading when I was with Plusnet but I've moved to Now TV it loads first time everytime (touch wood)

  • ulrsor Ulrik (@ulrsor) reported

    @Plusnet Hi, I've obviously looked at what I can do myself already. How can you help me sort this once I've tried everything on there?

  • Bash_luiz Ash (@Bash_luiz) reported

    @mattyboii90 @Plusnet Bro. It’s not even had a chance to go down 😭