Plusnet Outage Report in Newport, Telford and Wrekin, England

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (8%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Andrew Ball (@andrewball01) reported 36 minutes ago from Oakengates, England

  @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

• 
  Thia Donnelly (@ThiaDonnelly) reported 43 minutes ago from Telford and Wrekin, England

  @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

• 
  Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported 55 minutes ago from Shifnal, England

  @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  hogsface (@hogsface) reported 1 minute ago

  @Plusnet can I get some help please

• 
  David (@osloandrio) reported 4 minutes ago

  @Plusnet Hi, my broadband has been down since yesterday following me advising you of that I’m changing my provider at the contract end date. I raised a support request early this morning 218661001 though still no response.

• 
  Plusnet (@Plusnet) reported 5 minutes ago

  @Lee73LUFC Hi Lee, I'm very sorry that your broadband is down and for the inconvenience caused. This has been raised to our suppliers for further investigation and our faults team will be in touch once there's an update. Regards, Emily Plusnet Leeds 🌞

• 
  Plusnet (@Plusnet) reported 5 minutes ago

  @osloandrio Hi David, sorry to hear you're you're unhappy about this. Unfortunately we do have to wait until Openreach are able to complete the work to resolve the issue, dependent upon how serious the issue is causing the major service outage. - Jess, Plusnet Leeds 🌻

• 
  James Bennett (@Jamesdcfc1993) reported 7 minutes ago

  @Plusnet How come my internet has been down since 13:00? I messaged you but you haven’t responded

• 
  Nick Hudleston (@nickhudleston) reported 11 minutes ago

  Without doubt @Plusnet provide the worst email service in their industry. For years it regularly fails to 'connect to server'. I've appealed to them a number of times over the many years subscribed but obviously they fail to invest & keep up with demand. I'll shortly quit.

• 
  Dave (@nicol6381) reported 12 minutes ago

  @Plusnet hi, my signal at home has gotten terrible over the last few weeks to the point I struggle to make calls and send/receive texts.

• 
  Emily (@embuswell) reported 14 minutes ago

  this is not the time for my internet to start not working and being slow... plusnet i have 20 mins stop being slowww ffs

• 
  Simon Bowland (@SimonBowland) reported 15 minutes ago

  @bt_uk Hi, my broadband recontract "offers" are higher than what I'm currently paying, and what I'm currently paying is far higher than offers from Sky and PlusNet. Can I cancel online without having to phone BT, as I'm always left waiting in a long queue?

• 
  Paul Taylor (@mastap2003) reported 18 minutes ago

  congratulations @Plusnet ! That's one customer jumping ship as soon as possible. When will providers learn, if you don't treat existing customers as well as new customers, we're just going to go somewhere cheaper!!