Plusnet Outage Report in Newport, Telford and Wrekin, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Newport, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Malcolm Maclean 🏴👀🇪🇺
(@seamjm) reported
from
Shifnal, England
@Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed
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🇺🇦Richard Overton 🏴🌈🐈⬛
(@Rich4StGeorges) reported
from
Oakengates, England
@Plusnet my totalise (madasafish) email doesn’t seem to be working is there any issues ?
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Andrew Ball
(@andrewball01) reported
from
Oakengates, England
@Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!
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Thia Donnelly
(@ThiaDonnelly) reported
from
Telford and Wrekin, England
@plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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london loafer band
(@BandLoafer) reported
@Plusnet Account user name: ukloafer To whom it may concern Further to my previous complaint. I have received a new router but your internet service is still bad, I am experiencing the internet disconnection 1 to 2 times times a day. All I can do is restart the router, then it
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Suffolk Chap ( ex Londoner )
(@Justbrexitdone) reported
@AmazonHelp A Samsung smart TV running on a WiFi signal from plusnet at between 22 and 28 mbps.
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Brandon
(@Yerdunson) reported
@Plusnet Is there an outage on the Phone Lines in Leicester cant seem to call anyone from a Landline?
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Rob Dawson 💙
(@RobDaws9) reported
@Plusnet ridiculous that I am working on my tablet whilst hotspotting to my phone because the WiFi is so bad that I can't work at my desktop. 1 room away from router. Tech support told us to put router in middle of room. Joke #Plusnet #WeWillLetYouDown
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Driifty_
(@Driifty_) reported
@Plusnet I did dm and got hit with yet another auto message … 4+ hours without internet.. finally got onto ur live chat via my phone on the website for another auto message service to find all phone lines shut at 8pm!
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Plusnet
(@Plusnet) reported
@DhondyJahan Hi there Jahan, I'm sorry to see this. Is the issue with a broadband or a mobile service? Please feel free to send us a DM with either your username or mobile number and we'll take a look into it for you. - Adam - Plusnet Sheffield
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Howard Fisher
(@sciolisthjf) reported
@Plusnet I'd prefer to write an email to your appropriate complaints team. I tried tweeting you about another matter and after two days I have had no response. So it's clear you don't do customer support here. Please provide the complaints email address as I just asked.
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Ashley Copestake 💙
(@Ashc7) reported
@SamanthaQuek @BritishGas @BritishGasHelp I bought myself out of Sky mobile contract, was awful. No signal at place of work & **** slow even when I had one. Went to Plusnet, fantastic service 👍
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Just A Girl
(@JustAGi36183199) reported
@pj_neris @Plusnet @plusnethelp It’s happening to me right now. How long is it usually down for?
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Denene
(@DeneneKerr) reported
@plusnet please can you let me know an email address for customer service. Thanks.