Plusnet

Plusnet Outage Report in Newport, Telford and Wrekin, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Telford and Wrekin, England 01/01/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mitsy19 Mel (@mitsy19) reported

    @Plusnet do you have an address I can write to? Regarding my billing and cancellation of my contract. I cannot ever get through by phone and live chat never open! Couldn’t ever connect to WiFi which was my reason for leaving writhing a month of signing up

  • NL245 NL (@NL245) reported

    What’s wrong with the @plusnethelp wifi been terrible @Plusnet

  • mick3950 Michael Wilde (@mick3950) reported

    @Plusnet Poor download speed again

  • capod30 caroline (@capod30) reported

    @OpenreachHelp Thank you our internet can be a bit Dodgy in windy weather, I'll perhaps get in touch with @Plusnet soon if it becomes much more of a problem 👍

  • TELashley Ashley Duncan (@TELashley) reported

    Friday afternoon and whole Internet goes down 😬 @Plusnet said its gonna take up to 72hrs to fix.....🙈 The joys of #WFH #nointernet

  • jackkwalters Jackk. 🃏 (@jackkwalters) reported

    Best Buy about joining Plusnet? Customer services saying in a thick Yorkshire accent “don’t worry pal, have a cuppa”

  • tessaholly Tessa Holly | Travel blogger (@tessaholly) reported

    @acurvyvegan I changed to Plusnet a few months ago (because my mum already has broadband with them so got a good deal) and it’s been great so far. Was previously with Tesco which I had no problems with, just wanted cheaper. If Plusnet hadn’t been the cheapest I was going to go with giff gaff

  • keewa keewa (@keewa) reported

    @oiiiemma @mmtowns PlusNet must be the worst offender, just dreadful

  • nathanlewis94 nathan (@nathanlewis94) reported

    @Plusnet worst provider can’t wait to change drops out atleast 3 times aday would never recommend

  • sadattheworld sadattheworld (@sadattheworld) reported

    @OpenreachHelp Plusnet have supposedly been in touch since last Friday and I still see no fix on the horizon. My work contract ends next month. I need to be finding more work. But with no broadband I’m stuck in limbo. It’s incredible that it can take so long.