Plusnet Outage Report in Newport, Telford and Wrekin, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Thia Donnelly
(@ThiaDonnelly) reported
from
Telford and Wrekin, England
@plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service
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Malcolm Maclean 🏴👀🇪🇺
(@seamjm) reported
from
Shifnal, England
@Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed
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🇺🇦Richard Overton 🏴🌈🐈⬛
(@Rich4StGeorges) reported
from
Oakengates, England
@Plusnet my totalise (madasafish) email doesn’t seem to be working is there any issues ?
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Andrew Ball
(@andrewball01) reported
from
Oakengates, England
@Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Margaret P Houston
(@HoustonMargaret) reported
Is Plusnet down just for me or for everyone? I can't catch up on last night's Strictly with no internet! Running my laptop off the data allowance on my phone, which is less than ideal ...
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Clare Reid
(@ReidClare) reported
Hi @Plusnet your customer service phone number is ‘not recognised’ and our internet is not working this morning. 🤬 do you have a customer services phone number that actually works?
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nisha
(@Mnisha16Nisha) reported
@Plusnet Hey Jess we have been waiting for a call now since yesterday. They should be contacting us on our mobile and not the landline which is faulty and where this whole issue is. We need an @OpenreachHelp to work on this asap!
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Hannah Mounsey
(@hannah_mounsey) reported
@Plusnet We’ve heard the same thing so many times and yet we’re still in this position. We have no faith in the company whatsoever and so unfortunately we’ll continue to tweet about the awful service received until the WiFi and landlines are up and running
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Jonathon Stillwell
(@JonathonStillw2) reported
@PDissadent @bt_uk If you’re going through anyone other than plusnet or BT themselves your complaint should be aimed at Openreach dude. Probably find it’s kelly communications that messed it up, they cause our firm untold misery.
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The Autumn Enjoyer
(@WilksBecca) reported
My wifi is at 2004 dialup speeds, and before I can access tech support from Plusnet, I must: - Plug in a landline phone (which I do not have, it's 2021) - Plug in a different router (why would I have 2 routers? ) - Connect to a test socket (again, do not have this)
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Ollie Hand
(@OllieHand) reported
Hi @Plusnet my internet connections been very unstable lately. How would I go about getting a new router?
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mrparker666
(@mrparker666) reported
from
New Milton, England
@Plusnet Is back again now, was down about for hours though. Cheers
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Paul Jones
(@paulontheisland) reported
It is the year 20121 and @Plusnet can't send me an engineer for 11 days! ELEVEN DAYS!!!! I can't even get a mobile signal indoors so no Internet for that amount of time is a nightmare. Buyer beware!!!! @plusnethelp
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Altrincham HQ : Alex McCann - Social Media Trainer
(@altrinchamhq) reported
@AngelaStoneAlty @Plusnet Always been good for me No issues in 6 years