Plusnet Outage Report in Newport, Telford and Wrekin, England

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Andrew Ball (@andrewball01) reported 5 minutes ago from Oakengates, England

  @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

• 
  Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported 29 minutes ago from Shifnal, England

  @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MoragSees 🏴󠁧󠁢󠁳󠁣󠁴󠁿🤗🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MoragSievwright) reported 4 minutes ago

  Anyone in Dundee get such poor reception? Broadband and wifi package is with PlusNet. It was fine in Glasgow but rotten here. I’ve given it just over 6 months now but needs to go. I can’t get through to speak to a human and it very annoying.

• 
  Graeme Heddle (@GraemeHeddle) reported 11 minutes ago

  @Plusnet I need to make a long and detailed complaint and was advised to use the email address on your complaint page, but the email address field is blank. It's like hitting my head on a brick wall dealing with Plusnet. Can you please advise me of the correct address

• 
  itsmeagain (@itsmeag52425650) reported 14 minutes ago

  Joined @plusnet last December! I strongly advice that NO ONE! EVER joins them. From day one I've had problems. No joking. the connection dropped at least 15 times per day. I've had numerous hubs sent. So far, I've got approx 5 in storage. Disgusting connection!

• 
  Harrison2020 (@Harrison20202) reported 15 minutes ago from Wandsworth, England

  However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

• 
  Sam (@PercyBros) reported 16 minutes ago

  @Plusnet Just DM you know at this point it really is a joke, I appreciate it's not your fault but it does feel on purpose to bill people for longer, I cancelled within 14 days and completely switched of the service, it just didn't work at all

• 
  Greg Crisp (@CrispyBitz) reported 16 minutes ago

  @Plusnet I need help changing my account settings but there doesn’t seem to be a live chat option available on your website currently?

• 
  Peter ORourke (@peterorourke16) reported 18 minutes ago

  @Plusnet Impossible to get through on phone. I wanted to renew my contract as the price offered, but this offer has now been removed. New price double previous. Please cancel my service at end of contract date.

• 
  Ben Armstrong (@MrMcLongStroke) reported 22 minutes ago

  @Plusnet You are an absolute joke of a company, no reported issues with the broadband, yet mine hub says everything is fine, but not internet connection on any device in the house. 0/10 recommendation to anyone looking at getting Plusnet, you are better off on ******* dial up

• 
  itsmeagain (@itsmeag52425650) reported 24 minutes ago

  @Plusnet I've been trying to get it sorted by you lot since last December. The service has been diabolical throughout. 8 months of pure hell. Never again.

• 
  Sam (@PercyBros) reported 24 minutes ago

  @Plusnet Why did you not cancel my broadband when I asked for it to be cancelled within 14 days as the broadband dropped and didn't work, when I realised I still be billed last Friday, why did you disconnected the phone call twice, then on the third time you said you'd ring back and didnt