Plusnet outages and service status in Newport, England

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Andrew Ball (@andrewball01) reported 24 minutes ago from Oakengates, England

  @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

• 
  Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported 37 minutes ago from Shifnal, England

  @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JS2 (@jayesstoo) reported 8 minutes ago

  @Plusnet Anyone from John Lewis Broadband or Plus Net? Do you have real people monitoring your Twitter accounts & emails? Do you actually do any customer service? Do you want my next payment?

• 
  Jen x (@Jenny1175xxx) reported 10 minutes ago

  @Plusnet why is my internet connection none existent today? Poor connection most of time but today there has been hardly any (Sheffield S35 post code)

• 
  sarah smith smizz ✏️✏️✏️ スミッツ (@smizz) reported 12 minutes ago

  @tryingtobeaDr which provider are you with? BT are supposed to give never dropout of coverage wifi, as you can use your cellphone as a hotspot with them. We've been through all the providers here: Sky internet - seems the most reliable of BT, talk-talk, virgin, Plusnet & is the cheapest!

• 
  Linda Jervis (@Lindaj22Linda) reported 13 minutes ago

  @Plusnet please cancel my contract immediately

• 
  Stephen Hughes (@sghughes42) reported 14 minutes ago

  @Plusnet Any thoughts on why my mother's broadband in SR8 postcode is very intermittent? Was slow at first, now stopped. Hub seems to think it is connected. Before it died I did a speed check, got 0.5mb down but 4mb up which isn't right.

• 
  RoamingLiz (@Love_Austria007) reported 16 minutes ago

  @reiver_rover @Plusnet Oh my goodness Moira, how awful.

• 
  Ian Head (@heafod) reported 17 minutes ago

  @Plusnet I have resolved the issue for now. The trouble is the billing mistakes happen every 2 months as Plusnet try to put their price increase through again. Then it takes an hour on the phone to sort it out - again. Plusnet is as useless and tiring to deal with as BT their parent.

• 
  GeckoShibori (@GeckoShibori) reported 17 minutes ago

  my last tweet disappeared so I am trying again. @plusnet I need your help with a streaming issue where it takes around 30 minutes before the stream connects to twitch and starts to come through.

• 
  Julie McKinnell (@juliejuliemck) reported 17 minutes ago

  @Plusnet shocking, shocking service!!!!!!!!!?

• 
  Moira M (@reiver_rover) reported 17 minutes ago

  @Love_Austria007 @Plusnet It's absolutely shocking, Liz, we just want closure on this however the situation keeps getting worse and their customer care level is non existent...they couldn't care less about the amount of inconvenience, stress and distress we've experienced over the past month😠