Plusnet

Plusnet Outage Report in Newport, Telford and Wrekin, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Telford and Wrekin, England 12/11/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • Rich4StGeorges 🇺🇦Richard Overton 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌈🐈‍⬛ (@Rich4StGeorges) reported from Oakengates, England

    @Plusnet my totalise (madasafish) email doesn’t seem to be working is there any issues ?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Harry_Cambridge Harry (@Harry_Cambridge) reported

    @Plusnet Wifi down.

  • skotfoto Scott Webster (@skotfoto) reported

    As a mark of respect, @Plusnet will continue to provide an unreliable service.

  • NaixL Ian Letter 🌳 (@NaixL) reported

    @Plusnet I hired your Wifi services on the 2 of September. Even though in the website it is advertised you only take up to 7 days to start the service you gave me starting service date the 20 of September. I has just got a message that my service will be delayed.

  • cj_kent Chris Kent (@cj_kent) reported

    @Plusnet I've managed to get through on the phone. But it's absolutely not acceptable that you can read about PlusNet's countrywide outage on The Sun but your status page and Twitter account says everything is working just fine. I'd cancel today if my contact allowed it

  • HelenLLoomes Helen Loomes (@HelenLLoomes) reported

    @Plusnet I would like to cancel my new contract with Plusnet as it is impossible to communicate with you. Please phone me. You have my phone number. Helen Loomes

  • baldbookgeek William James (@baldbookgeek) reported

    @Plusnet It’s all ok now just had 2 days of random slow down and drop outs, the issue I do have now and again is the router the light will turn red and I have to turn it on and off again

  • EsssHaych sundus (@EsssHaych) reported

    @Plusnet Very disappointed with plusnet broadband customer service. I have been on hold for almost 2 hours! I've only joined plusnet broadband today and already thinking of leaving.

  • worth_tracy Tracy Worth (@worth_tracy) reported

    @Plusnet been a customer since June and still haven't received my plusnet reward. Keep trying to ring but my phone is saying incorrect number :/

  • xOldmanpete oldman (@xOldmanpete) reported

    @Plusnet It's over Wi-fi but I've never had it as bad as this, this has only started since it went down.

  • tikiriot Tracey Ace (@tikiriot) reported

    @Plusnet can you help me find out my landline number? I don’t use a landline phone & can’t find the number anywhere. Have looked through account, tried chatbot & community already