Plusnet

Plusnet Outage Report in Newport, Telford and Wrekin, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Telford and Wrekin, England 01/02/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • chibo82 Chi Diep (@chibo82) reported

    @Plusnet broadband not working. Red light flashing M4 Manchester.

  • jazzandshiraz Gold please UHB 🙏 (@jazzandshiraz) reported

    @Plusnet @UswitchUK I want to make a complaint about plusnet who do I email? I do not want any automated bot or to call I want to complain in writing

  • heafod Ian Head (@heafod) reported

    @plusnet Daniel just put the phone down when I asked why new customers get better deals than me. I'm shocked.

  • krislord Kris Lord (@krislord) reported

    @Plusnet any plans to support Apple Watch in the near future? Plusnet mobile is great value but without Watch support it’s not an option :(

  • Plusnet Plusnet (@Plusnet) reported

    @jazzandshiraz @UswitchUK Hello! I'm so sorry to hear you've had such a bad experience. If you'd like me to look into this, just send me a DM with your username. I also want to let you know all of our calls are recorded, and call listenings can be arranged if there's discrepancies. - Cal, Plusnet Leeds

  • plaitsandtats Cara Van Parc (@plaitsandtats) reported

    I'm currently on the phone to @Plusnet customer service. Gary is possibly the most helpful human being, and definitely deserves employee of the month, if not the year! Long story short, I've been paying for a service I haven't used for a year because I moved house and switched

  • YA_Books Hannah Sheppard (@YA_Books) reported

    Is anyone struggling with @Plusnet WiFi today? Mine has gone down and resetting hasn't helped. Not ideal ahead of an afternoon of zoom meetings

  • plaitsandtats Cara Van Parc (@plaitsandtats) reported

    to Utility Warehouse, but they never stopped the Plusnet service! Anyway, a refund is on its way! Proper service, that!

  • heafod Ian Head (@heafod) reported

    Gosh. #Plusnet hit new low. I just called and asked why my mobile contract was going up when new customers get a better deal. Daniel put the phone down. Illegal surely.

  • MsPaulineMarks ♥Pauline Marks♥ (@MsPaulineMarks) reported

    @Plusnet I've done the 'text to switch' to u, sent u my pac number, u've emailed to say my sim is on its way but it has a completely different mob. number on the email, does that mean my number hasn't transferred? It said you cancel with my old provider too is that right? Thx