Plusnet

Plusnet Outage Report in Newport, Telford and Wrekin, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Telford and Wrekin, England 12/21/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DerekFortune13 Derek Fortune (@DerekFortune13) reported

    hello all my phone isnt working 4 days now no service is there any one in quinton or hatborne on plusnet off the air

  • iddesleigh Rudi Wheaton (@iddesleigh) reported

    Plusnet been on and off all day. South London. Anyone else had problems?

  • woldsweather Trevor Appleton (@woldsweather) reported

    @Plusnet Is there a problem with email? None all day. Would expect at least 20 or so.

  • e67785a300794ec Matt (@e67785a300794ec) reported

    @Plusnet hi, do you have any new customer deals, please?

  • Plusnet Plusnet (@Plusnet) reported

    @JadeSwain95 Plusnet username so I can get the ball rolling on a fix? -Mike.P Sheffield

  • EwanWhyte Ewan Whyte (@EwanWhyte) reported

    @LorDeeDub @Plusnet I'm with Plusnet, I use their online chat when I've had issues and they've always been really responsive 👍

  • BeardedTommyICR Tommy Lambert. #JDF 💚 (@BeardedTommyICR) reported

    So. Turns out the reason why I can'T find certain TV shows and films on @NetflixUK while connected to my home internet provided by @Plusnet, but works fine on my mobile data, Netflix thinks that Plusnet are using some kind of VPN service, which makes Netflix think I am not in UK.

  • Rach13455714 Rach (@Rach13455714) reported

    @Plusnet I received a text to say new broadband contract has been delayed and to check out your 'help' web pages...but I don't know what the problem is that needs addressing. No email to confirm problem either. What should I do?

  • bal_singh Bal Singh (@bal_singh) reported

    @Plusnet please help us cancelling our mobile contract that we no longer need.

  • jjand00 jaz j (@jjand00) reported

    @Plusnet can someone from Your company explain why I’m paying for a service that never works