Plusnet

Plusnet Outage Report in Newport, Telford and Wrekin, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Telford and Wrekin, England 04/25/2024 11:05

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ProfessorDoru Tunc Doru (@ProfessorDoru) reported

    Can anyone else@get through to @Plusnet ?? I’m trying to sign up and received a message to call about delays with my order. Not been able to get through for two days now. Should I just cancel?

  • sketchseven chris 💉 x 3 (@sketchseven) reported

    @Plusnet I have calmed down a bit from my level of frustration when that rant was tweeted out.

  • Screwfix Screwfix (@Screwfix) reported

    @BobbyVeyger Hi Bobby, Please accept my apologies for this, As this is a Plusnet issue there is nothing we can do on our end to fix this, we have been assured that Plusnet are trying to fix this as soon as possible. Thanks, Adam

  • TerryHindley1 Mr Potatoe (@TerryHindley1) reported

    @Plusnet Could you kindly come and fix/replace our router. Your service is woefully inadequate on the best days, but now the router goes down every 15/20 minutes and resets. ANYONE READING THIS WHO ARE THINKING OF JOINING THESE CLOWNS........DON'T!

  • VeganMama1993 Ashlee Perry (@VeganMama1993) reported

    @Plusnet Yeah and then I messaged back the issue again and now I’m being ignored again 😑

  • DerekAbacus Derek Hodgson 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DerekAbacus) reported

    @Plusnet can you help the Plusnet network is down in Garelochhead, Helensburgh how long for?

  • funkaygibbo John Gibbons (@funkaygibbo) reported

    @Plusnet It still doesn't work on a Chromebook, Android & iphone.

  • DDIGITALMEDIA David Neil Robinson (@DDIGITALMEDIA) reported from Ealing, England

    @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.

  • EdwinDroom Unavailable to the Mortal Man (@EdwinDroom) reported

    @Plusnet Hi, I'm supposed to get upgrade today, engineer called at 10:30, said there was a problem and someone else would be out and then they'd come back. Heard nothing since. Been on phone for 25 minutes so far no answer. How do I get status update?

  • poorscousertom Steve 🐟🎩🇬🇷🇪🇺 💙 #European (@poorscousertom) reported

    I have now complained to @Ofcom regarding @Plusnet and slamming. We are dealing with two vulnerable customers who you have failed to support. This is a total car crash. I am now on hold yet again.