Plusnet

Plusnet Outage Report in Newport, Telford and Wrekin, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Telford and Wrekin, England 01/02/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SamTurrell Sam Turrell (@SamTurrell) reported

    @iainab99 @Plusnet Absolutely nuts what’s going on here. Surely they understand there’s a widespread issue and should be looking into it and communicating as such?!

  • Antipogrant Grant Bell (@Antipogrant) reported

    @plusnet - re Support ticket 221663285. This is a new broadband order but I want to cancel now. I am within 14 day cool-off and want refund on Open Reach install and 1st DD.

  • SamTurrell Sam Turrell (@SamTurrell) reported

    @lab_2402 @Plusnet Seems like it’s a problem with plusnet, sky and talk talk, so seems like an open reach problem across york. But nobody is acknowledging there’s an issue, just recommending that people book engineers which won’t come until Friday next week. People need the internet to work

  • esarty Esarty (@esarty) reported

    So @Plusnet gave us internet for the week of the move - then today, when we’re due to be back working from home, they’ve switched it off again, and aren’t sure how long it’ll be before they can switch it back on. Absolutely shambolic service from them over the last two weeks.

  • annarankin16 Anna Rankin (@annarankin16) reported

    @Plusnet Prior to this faceplate bring installed it was plugged into the socket. Open reach installed this after the last period of disconnections. The issue had not been at our end. Have openreach been carrying out work in my area? It seems that when they have, we have issues.

  • NicolaCarle2 Nic (@NicolaCarle2) reported

    @Plusnet I'm still finding drops in connection and it taking ages to reconnect and its especially bad upstairs for my daughters ipad. I understand we have a lot of devices but no more than usual and it was OK before

  • strawbrypigeon Strawberry Pigeon (@strawbrypigeon) reported

    @Plusnet waited all day for engineer didn’t turn up now told he’s ill & isn’t coming! Taken a day off work for this! No TV/internet very poor service and that’s a new customer. Waited 3 weeks for this too after you extended by a week from initial booking. Cancelling the order.

  • axilreece Axil Reece (@axilreece) reported

    @Plusnet yo my Internet has been proper crap last few hours, anything going on your end?

  • SamTurrell Sam Turrell (@SamTurrell) reported

    @vhixy @SkyHelpTeam Same but with @Plusnet. Why won’t they acknowledge this is a major issue?!

  • GenerousUk generous george (@GenerousUk) reported

    @Plusnet Hi I'm seeing issues getting to the uk findmypast site. Works via a VPN though. Any thoughts?