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Plusnet

Plusnet outages and service status in Newport, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • ThiaDonnelly
    Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • andrewball01
    Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

  • seamjm
    Malcolm Maclean ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐Ÿ‘€๐Ÿ‡ช๐Ÿ‡บ (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

  • Rich4StGeorges
    ๐Ÿ‡บ๐Ÿ‡ฆRichard Overton ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐ŸŒˆ๐Ÿˆโ€โฌ› (@Rich4StGeorges) reported from Oakengates, England

    @Plusnet my totalise (madasafish) email doesnโ€™t seem to be working is there any issues ?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • brianwhelton
    ๐”…อ›๐”ฏอ›๐”ฆอ›๐”žอ›๐”ซอ› อ›๐”šอ›๐”ฅอ›๐”ขอ›๐”ฉอ›๐”ฑอ›๐”ฌอ›๐”ซอ› (@brianwhelton) reported

    @R4CK4TT4CK @bt_uk You do know Plusnet are BT? I was with them until they moved all their business customers over to BT. The Plusnet customers service team (not that I had much cause to contact them) were awesome.

  • Craig_Jump
    Craig Jump (@Craig_Jump) reported

    How is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet

  • BsoxT52516
    BSox T (@BsoxT52516) reported

    @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

  • CraftyGirl1460
    Caroline (@CraftyGirl1460) reported

    @Plusnet Been a customer for years. Moved to Full Fibre this morning. Now problems!! Not Internet cable sent. Need Internet and mobile for health reasons. I'm deaf and Kelly (Open Reach) send guy who mumbles with heavy foreign accent! I want my Internet back please ๐Ÿ˜ฅ

  • David_SugarPen
    David (@David_SugarPen) reported

    @Plusnet Hi, I wish to move my domain and email service away from Force9/Plusnet due to a number of circumstances. Please would you let me know the procedure from your end to help this happen? Thanks.

  • lloyd_phil18432
    Andrew Lloyd-Phillips (@lloyd_phil18432) reported

    @Plusnet thanks again for cutting our broadband of before the payment date, good customer service NOT ๐Ÿ‘

  • pchallinor
    Philip Challinor (@pchallinor) reported

    O let us by no means be slow At causing the bubbly to flow: My service provision Has had a revision And @plusnet have got the heave-ho!

  • DONNYDIVArl
    Rosie L (@DONNYDIVArl) reported

    So... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...

  • CyberaxUK
    Cyberax (@CyberaxUK) reported

    Hey @plusnet - sent a DM yesterday could someone help with it please?

  • Steve_Hooker
    SteveHooker (also bluesky) ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ”ถ #FBPE ๐Ÿ’™ #FBPA (@Steve_Hooker) reported

    @Plusnet please can someone help. Following a no show for an installation on Tuesday. Todayโ€™s engineer M group in behalf of OpenReach couldnโ€™t get the 900MB full fibre running. Said that another engineer would come. No update yet and Plusnet help on phone could not give any help