Plusnet Outage Report in Newport, Telford and Wrekin, England

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (8%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Andrew Ball (@andrewball01) reported 2 minutes ago from Oakengates, England

  @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Carthy (@JohnCarthy_) reported 9 minutes ago

  @Plusnet worst customer service I have ever had, failed to provide broadband, agreed to release from contract. Took a payment of £85 anyway then promised to pay it back. 8 weeks later and no refund!

• 
  Samantha Bowman (@Sam_Bowman) reported 9 minutes ago

  @Plusnet can't wait to compose my email to #AmandaHarrison tomorrow about your joke of a service and the manager who refuses to speak to a customer because they want to go home? What the hell? I've had 6 engineers and still don't get reliable Internet working from home.

• 
  Peanut (@LxPeanut) reported 9 minutes ago

  @Plusnet only switched today and starting to regret it already. Everything supposed to be switched on but no phone signal and no router has arrived. And your customer service line is not answering the phone.

• 
  Sue Kemp (@iamdorisday) reported 14 minutes ago

  @plusnethelp Desperately need help! Working from home and my broadband keeps cutting out - it's been on and off all day. NO ONE is answering your phone. Please help! I'm in KT6 if that helps shed light?? @Plusnet

• 
  Alex Baynham (@AlexBaynham) reported 15 minutes ago

  @plusnethelp Dear Plusnet, are you going to answer our issue/fix SE16 broadband speeds or shall we stop paying and wait for you to contact us?

• 
  Richard Hunt (@graphicpull) reported 16 minutes ago

  @plusnethelp Hi. I am trying to help an elderly person who has a Plusnet connection issue. I have called three times (on hold for 20 minutes each time), tried the online chat (very poor chatbot) and DM (19/11/20). No answer. Please refer to my original message. Thanks.

• 
  Young Detective Dee (@YoungDetectiveD) reported 17 minutes ago

  @Plusnet Worst experience ever. Signed up early October, still no internet. Forever being escalated. #nonsense #thatwontdo

• 
  Alix (@lexiecarpenter) reported 18 minutes ago

  @kejamieson_ @Plusnet Absolutely terrible isn't it? Ours only works in one room, anywhere else and it drops out constantly. I can't get through a call, it's embarrassing.

• 
  Katie (@katienozzle) reported 18 minutes ago

  @Plusnet like ‘your contract is about to expire, we love having you, you’re a great customer so if you renew we’ve got a great offer for you where we’re going to charge you an extra £4 a month’

• 
  Kate Jamieson ⚓ (@kejamieson_) reported 20 minutes ago

  @lexiecarpenter @Plusnet yeah my internet has never worked in my bedroom very well and it's literally the room next door to the router