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Plusnet

Plusnet Outage Report in Newport, Telford and Wrekin, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 14% Wi-fi (14%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • andrewball01
    Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

  • ThiaDonnelly
    Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • seamjm
    Malcolm Maclean πŸ΄σ §σ ’σ ³σ £σ ΄σ ΏπŸ‘€πŸ‡ͺπŸ‡Ί (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • johne5knuckle
    John Richards (@johne5knuckle) reported

    @BeautifulBeers @EPOSSoftware You give better updates than internet service providers. No, honest, eh @Plusnet?

  • moray_nicol
    Khun Krub (@moray_nicol) reported

    @MoragSievwright @Plusnet Open "CMD" on your computer and type on the wee black screen ipconfig/all If you don't have an IPV4 address then the connection from your provider is down.

  • IanIgrieve
    Ian Grieve. 🏴󠁧󠁒󠁳󠁣󠁴󠁿 (@IanIgrieve) reported

    @micheloola @StalkerMaw @wgsaraband There could be a number of reasons as to why you never got service. Openreach do not cancel orders. Whatever the problem was I can assure you Plusnet would have been informed. May I suggest you contact Ofcom regarding. All the best, Ian

  • lizcooperclark
    liz clark (@lizcooperclark) reported

    @Plusnet @MCKENZIEPICS Saturday morning and still having problems, intermittent, emails not sending out...help!

  • clbrl01
    Brian Lingley (@clbrl01) reported

    @Plusnet I use an email client. I'm receiving and can send emails. However I have yet to receive emails that were sent on Wednesday. I want a statement from a senior manager that explains what has happened. The platitudes that you guys at the sharp end have to issue are now an irritant

  • KathLangrish
    Katherine Langrish (@KathLangrish) reported

    @plusnet Totally shambolic loss of service with an email breakdown now lasting over 3 days, unable to send/receive, and a number of emails lost in the ether. #plusnetfail

  • MrAbbottTeacher
    Mr Abbott (@MrAbbottTeacher) reported

    No Internet @Plusnet what is going on with your service?!

  • _CHUCKLEBUTTY
    Gladys Chucklebutty (@_CHUCKLEBUTTY) reported

    @Plusnet NOPE Email is down AGAIN and even your service status isn't working ! What is going on guys ???

  • Crabbymedic999
    richard crabb (@Crabbymedic999) reported

    @Plusnet no internet for over 12 hours down in Selsey. Best be fixed for the rugby later.

  • leo_phillips
    Leo Phillips (@leo_phillips) reported

    @JevsTv Just check which network your BB provider piggybacks on (and that you get reception with them). BT (who use EE) are excellent, and at a fraction of the cost. Sky/Virgin both use O2 IIRC. Can't remember with Plusnet. Good luck!