Plusnet

Plusnet Outage Report in Newport, Telford and Wrekin, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Telford and Wrekin, England 12/03/2025 15:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jenwolves Jenny Vaughan (@jenwolves) reported

    Seems disconnecting the existing broadband and then failing to install the new service is a 'feature' of @Plusnet. Waited in today from 1pm - with the threat of £65 missed appt charge - nine hours later, no engineer, no internet! @PlusNet can talk the talk but not walk the walk

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • citizenmike citizenmike (@citizenmike) reported

    @Plusnet it is impossible to contact you to raise an issue for my mother in law which is that she cannot access email since last Wednesday - please advise

  • whitefootprint Purple Kitty (@whitefootprint) reported

    @Plusnet notified you of house move weeks ago, booked in for new line install, then told the order got "stuck" so you had to cancel. Been asking for update almost 2 weeks, don't know if date is still booked & am moving this weekend. Needs sorting ASAP as I need broadband for work

  • plussizecutie_x Miss Kirby 💋 (@plussizecutie_x) reported

    @JordanGrange80 @Plusnet I got through about 5minutes I phoned up about my bill because the Internet has been **** and found out that I didn't have an up to date contract with them. But now I have fiber with them along with landline for £34 a month

  • charlottemyford Ⓒⓗⓐⓡⓛⓘⓔ Ⓜⓐⓨ (@charlottemyford) reported

    @Plusnet hi guys, I’m trying to add times to my sons devices to hinder all night gaming or binge watching TV whilst I sleep. I’ve found how to on my router, the issue- I just have lots of codes [unknown then random numbers. How do I pinpoint which device is which please? C

  • Plusnet Plusnet (@Plusnet) reported

    @No0n3toany1 Hi there, I'm really sorry about the connection problems. There's been a widespread outage affecting your area which has since been fixed and I can see you're back online now. Please do get back in touch if you're in need of any further help though. - Adam - Plusnet Sheffield.

  • lone_piper Sennir (@lone_piper) reported

    @Plusnet My one is to save more money by cancelling and paying the Early cancellation fees for your service because it's cheaper than the huge 14% price increase you are proposing in March. I've been offered Fibre BB with international calls for £19 from Sky.

  • dizziedee DizzieDee (@dizziedee) reported

    @streethawkfan Plusnet, it was down completely this morning 🥹

  • stevbu Steven Butten (@stevbu) reported

    @Plusnet Plese advise how to disable WMM on hub 2. I have been advised that doing so will stop problem with airplay streaming to HomePod.