Plusnet

Plusnet Outage Report in Newport, Telford and Wrekin, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Telford and Wrekin, England 12/30/2025 03:35

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jenny_owens1 Jenny Owens 🏳️‍🌈🏳️‍🌈🏳️‍🌈 (@jenny_owens1) reported

    @Utd_76 @Plusnet Oh god really, I hope I don’t have any issue. Never had any with sky just this was £10 a month cheaper

  • TyrPenders CRP (@TyrPenders) reported

    @Plusnet hi guys, can you advise why we have no internet please? Been like it all morning. Is there an issue in the area?

  • irresponsabelle Isabelle Farah (@irresponsabelle) reported

    @Plusnet I'm trying to log in to my account but on two different devices and on one wifi one on 4g it won't load. Is it down today?

  • TheSaintRaps Mike Knight (@TheSaintRaps) reported

    @Plusnet hello, I have recently purchased an Amazon Eero and it is not working. I have contacted Amazon for troubleshooting and they have now told me to contact you to whitelist a MAC address. Can you DM me to help with this please

  • misterhpe misterhope (@misterhpe) reported

    Back to @ShellEnergyHome to try and get the order put through again. Assurances from @plusnet and @vodafone and Shell, that the problem does not lie with them. 9/?

  • JBMEstateAgents Scott Murray (@JBMEstateAgents) reported

    @Plusnet can’t get through to your customer services. Have tried for two days! What is going on?

  • ShellEnergyHome Shell Energy (@ShellEnergyHome) reported

    @misterhpe @Plusnet I am sorry to hear this. If you did wish for us to look further into the issue at any point, we will be happy to do so. - Liam.

  • misterhpe misterhope (@misterhpe) reported

    Someone told us @VodafoneUK that we'd need to speak to @WeAreOpenreach who we're told this morning don't speak to members of the public about issues and we should get in touch with our current provider (@Plusnet) to solve the issue. 12/?

  • ClairClair211 ClairwithoutanE (@ClairClair211) reported

    @jenny_owens1 @Plusnet Personally moved from Plusnet earlier in the year as they were awful, internet was always dropping out. Sorry you’re having problems hope it gets sorted. I would have said don’t go with them personally 👍🏻😬

  • richardaburns Richard Burns (@richardaburns) reported

    @Plusnet hi, can we have a chat? I've just left your service but received an email saying I've got a bill. When trying to log in my username or password is nolonger recognised. I've reset my password just now too, but still not letting me log in. Thanks