Plusnet

Plusnet Outage Report in Newport, Telford and Wrekin, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Telford and Wrekin, England 03/14/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • pudding_flying FlyingPudding (@pudding_flying) reported

    @Plusnet I'm working from Germany and need to contact your support desk, but every time I call and work through the menu and then am connected to an agent I get immediately disconnected ... could someone call me on 07709768069 or is there an alternative number i can call?

  • ktnolanxx katie (@ktnolanxx) reported

    @Plusnet Has anyone looked into this any further. I have now been without a fully working phone for 20 days it is appalling customer service.

  • MSCS91 Martyn Scott (@MSCS91) reported

    @bt_uk Brilliant so I have Bt sport app through plusnet so that’ll cancel when bt take over.

  • LFCRD Craig (@LFCRD) reported

    @Plusnet hi, I subscribed to BT Sport through Plusnet on 31st April. After following all of the steps correctly the BT app still says "error id003 unable to find active BT subscription". Won't let me login.

  • PkwYorks SirPKWYorks (@PkwYorks) reported

    Just wasted 40 minutes on @Plusnet. Customer services is a joke, how they win 'awards' I've no idea as it must mean everyone else is even worse! Now to sort out what to do about my Willow Tree! This is not going to be a good day. Fed up & it's only 10!

  • SamPilkington3 Pilly dawg (@SamPilkington3) reported

    @fesshole Just sign up to plusnet you’ll never get WiFi then

  • mike_mcleod Mike Mcleod (@mike_mcleod) reported

    @Plusnet Customer service lines down ?

  • RakeshP07757832 Rakesh Patel (@RakeshP07757832) reported

    @Plusnet It won't connect to your phone number 08004320200. I need to speak to you!!!#help!!

  • gazzagazza Garry Cunningham (@gazzagazza) reported

    @Plusnet hello as a well satisfied customer of Plusnet for over 10 years I think, would I be entitled to an upgrade for my hub to the Hub two ?

  • mufcstemanc stevemc (@mufcstemanc) reported

    @Plusnet customer service is 2nd to none 👏🏻