Plusnet

Plusnet Outage Report in Newport, Telford and Wrekin, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Telford and Wrekin, England 01/05/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

  • Rich4StGeorges 🇺🇦Richard Overton 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌈🐈‍⬛ (@Rich4StGeorges) reported from Oakengates, England

    @Plusnet my totalise (madasafish) email doesn’t seem to be working is there any issues ?

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HelleneObserver HelleneObserver (@HelleneObserver) reported

    @Plusnet can you fix the broadband problems we have been experiencing since last night 19/11/25? Also, your systems appear to be down. What's going on?

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @JoeVeragio @WeAreOpenreach I have had 02 for years as if us best coverage in the sticks here but my internet broadband provider is plusnet who were once excellent until BT bought them . I am trying to bypass the landline requirement as that is where the problem is , it’s broken

  • M_Kingscott71 MKingscott (@M_Kingscott71) reported

    @Plusnet Already called, awaiting a call back as your systems are down...

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @Carl_Portman @WeAreOpenreach Plusnet are already talking about that but right now I just want a service

  • HelleneObserver HelleneObserver (@HelleneObserver) reported

    @Plusnet can you fix the broadband problems we have been experiencing since last night 19/11/25? Also, your systems appear to be down. What's going on?

  • miss_belle Gem (@miss_belle) reported

    @Plusnet hi, our service has just dropped out and can’t get onto your webpage. Is your whole service down and when do you expect it to be back? Thank you.

  • GeekygalAmber Amber (@GeekygalAmber) reported

    @Plusnet I hear you are working on fixing the internet issue. Please try and resolve it as soon as possible. It is affecting my work.

  • RachelKoz RachelKoz (@RachelKoz) reported

    @Plusnet I've already done the texting. They said there was a fault and I needed an engineer. But like I said originally, I can't book one because your system is down. So I'm asking to be informed when your system is back up, please.

  • Interssuseption RagingTinnitus (@Interssuseption) reported

    @Plusnet I have had no Internet for 24hr. Please fix it

  • miss_belle Gem (@miss_belle) reported

    @Plusnet hi, our service has just dropped out and can’t get onto your webpage. Is your whole service down and when do you expect it to be back? Thank you.