Plusnet

Plusnet Outage Report in Newport, Telford and Wrekin, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Telford and Wrekin, England 11/18/2025 19:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GigerPunk GigerPunk (@GigerPunk) reported

    @ThePseudosapien Ahhh, tbh I was suspecting either them, talktalk or plusnet. It always the big ones that are **** like this.

  • CatObbard Cat Obbard 💙 (@CatObbard) reported

    @Plusnet I have messaged via the Plusnet account. Please can someone access that and reply to me. We have zero broadband access despite paying for it. This is the worst it has ever been as the access has been poor for quite sometime but never nonexistent like this.

  • AmandaHepburn3 Amanda Hepburn (@AmandaHepburn3) reported

    @mandapen I can’t vote as Plusnet don’t allow any type of competition entries or tv voting. Crap but saves a fortune

  • sparko73 Mark Calvey (@sparko73) reported

    @Plusnet Well after quitting Sky broadband for Plusnet... We (Family and very frustrated kids) have now had no internet since Thursday (Sky Ceased) 20th when your service went live!! as your router has still not turned up.. router sent Mon 17th and no tracking. RMail reliability.

  • tillyball94out1 tilly ball (@tillyball94out1) reported

    @Plusnet our Internet hasn't been working for 3 days, can you help?

  • jobowandarrow jo (@jobowandarrow) reported

    @sarforalltosee @MrsM_here We’re happy with Zen who aren’t the cheapest but worked better for something quite specific which was a problem with plusnet. Had a pretty bad experience with Talk Talk, not a great fan of Virgin customer service

  • ConstantNewb Lee (@ConstantNewb) reported

    @Plusnet @plusnethelp I am trying to setup a Fibre package in the newly built flat I just moved into. There is a BT Openreach Fibre box already installed in the flat, but when I tried to take one of your 12 mths packages it failed. Can you help?

  • 9bDave Dave Robinson (@9bDave) reported

    As a new customer with @Plusnet I can get unlimited text/minutes and 3GB of data on a rolling 30 day contract for £6/month, but as an existing loyal customer I can only get 2GB on the same terms. Not impressed. So much for "that'll do", eh?

  • JillCollier16 Jill Collier 🟥 (@JillCollier16) reported

    @sarforalltosee I am very happy with Plusnet. Good customer service and sensible deals.

  • boatdwellergm fmj (@boatdwellergm) reported

    @RobinSmith82 Glad you got it sorted. Away for weekend with plusnet, which seems much better! Upload on giga always v very slow and service breaks frequently.