Plusnet outages and service status in Newport, England
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- Plusnet generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Newport, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Plusnet Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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๐บ๐ฆRichard Overton ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐๐โโฌ (@Rich4StGeorges) reported from Oakengates, England@Plusnet my totalise (madasafish) email doesnโt seem to be working is there any issues ?
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Malcolm Maclean ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐๐ช๐บ (@seamjm) reported from Shifnal, England@Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed
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Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England@plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service
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Andrew Ball (@andrewball01) reported from Oakengates, England@Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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estevรฉn (@superpaddiepads) reported@LessGrumpy @virginmedia Whenever Iโve had issues with Virgin itโs never been a UK call centre Iโve spoken to. Tend to avoid now but just left again after a couple of years of thankfully issue free broadband. Moved to PlusNet which is Openreach rebranded but far cheaper.
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๐๐๐๐๐๐ โจ (@kelliemufc) reportedplusnet sucks *** honestly
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Liz (@Liz14752830) reported@TomK_Brit1993 No problem. Also a bit anxious about internet switch. Plusnet copes well with small buildings but EE is showing signs of cutting out whenever I walk past the router! Same ยฃ to keep landline. Worse signal inspite of usually more expensive... Might be teething issues. How r u?
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Jason F (@jasonFr54781642) reported@Plusnet trying to cancel my account as i am leaving and travelling abroad for the rest of this year, was on the phone 14 mins, the que said 20 mins then got cut off, anyone else had an issue. #plusnet
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Bri ๐ (@OriginalBigBri) reported@Plusnet This is the 21st century! I don't want to go through a bunch of phone menus that don't even have the option I need, to then be told the wait time is over 20 minutes, just to open a support ticket. Why can't I just login and create a support request ?
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Olliemorr2017๐พ๐ฑ๐ช๐บ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Olliemorr20171) reported@ScotsValkyrie @bt_uk I pay about ยฃ90 with BT, ridiculous amount, decided to make a switch via a comparison site, found a deal half the price but then told sorry you can't have it as BT own EE as you're an existing customer, as is Plusnet. Options seem limited!!
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Sarah loopy (@Sarahlewp) reported@EE your service is shocking, we were with plusnet, we get told we are now with you, we have tried to sort out where the equipment is, no luck, we try to cancel, and you say we are going to get charged a cancellation fee !
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NTANTU (@NtantuNow) reported@MrLewisVuitton @virginmedia @Plusnet I took the bait lol never again
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Jason F (@jasonFr54781642) reported@Plusnet trying to cancel to travel abroad will have no fixed address, I waited for 15 mins on the phone then got cut off, I dont think #plusnet want me to leave. Is there an easier way to cancel thanks.
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Aled Roberts (@aledrob) reported@Plusnet "We're here to help from 8am-8pm every day" Called at 18:50 this evening and privilage to speak to a rude customer service operator who when asked to for the call to be escalated am told nobody was available as the call centre closed at 7pm and that his shift was ending