Plusnet

Plusnet Outage Report in Newport, Telford and Wrekin, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Telford and Wrekin, England 01/01/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

  • Rich4StGeorges 🇺🇦Richard Overton 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌈🐈‍⬛ (@Rich4StGeorges) reported from Oakengates, England

    @Plusnet my totalise (madasafish) email doesn’t seem to be working is there any issues ?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ProfitTraining Andy Tong (@ProfitTraining) reported

    @Plusnet morning guys, locked out of totalise email, can't get a voice response on cust. service, suspect someone might have control of my mailbox - please help if you can

  • 7418lawsy laura elton (@7418lawsy) reported

    @Plusnet slow broadband, been continuously slow since joined, checked everything as told atill slow, need support please

  • BalancingSpider Ollie (@BalancingSpider) reported

    No internet = no Destiny/no stream. **** you Plusnet.

  • Rhod45560044 Rodduz (@Rhod45560044) reported

    @Plusnet why does my router restart almost every single day without fail. Just sitting there and it'll restart and go through the red flashing then turn blue again. Really annoying!

  • MarcAlderman Marc Alderman (@MarcAlderman) reported

    @Plusnet We have had Openreach vans crawling all over the local area recently and I can see that my property is now covered by BT FTTP. As a long term Plusnet customer (10 yrs or so I think) I am not keen to switch, so wanted to know if you will be offering FTTP service soon?

  • DEANHDAVID Dean H David (@DEANHDAVID) reported

    @RyanMorrisonJer @virginmedia @Plusnet Would be interesting to see the 'network architecture' of Hey! Are they local only?

  • j_cooper999 Jeff Cooper #FBPE #JohnsonOut 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦💙 (@j_cooper999) reported

    @Plusnet Having line problems again, can't hear caller, lots of noise, drops the internet if a call is made. Internet bouncing too. Water in the line? A piece of work (an A1024) by Openreach outstanding since Oct/Nov 2020, yes 2020, to stop this happening still hasn't been done.

  • bushofgoats an Empty Slogan Empty Slog (@bushofgoats) reported

    @virginmedia unless you can organise for someone to call me, I'm contacting @plusnet to see how long it will take them to re-connect their service, which while not as fast on paper, was at least a service.

  • esheetaa_ Esther (@esheetaa_) reported

    @Plusnet need urgent help for a replacement sim to be posted please! Tried your CS channels to no avail!!!!

  • onlychildmusic Alan O'Hare (@onlychildmusic) reported

    @Plusnet having problems with connection in Liverpool 15. DM sent.