Plusnet

Plusnet Outage Report in Newport, Telford and Wrekin, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Telford and Wrekin, England 12/03/2025 08:55

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Lynam247 Chris Lynam (@Lynam247) reported

    @Plusnet I simply want to change my visible hostname so it doesn't show my real name to the world, this is an obvious safety and security concern. But the plusnet systems do not allow for this! The only option is to cancel my account and open a new one with a different name. Mad!

  • nicksherwood Nick Sherwood (@nicksherwood) reported

    @plusnet Urgent please ask your Broadband supervisor Remy Chavez to ring Mr Sherwood ASAP re BB activation due today, or supply me a means to contact him. He has been dealing with this directly. Plusnet BB support line has queue 30mins+. thank you PLEASE CONFIRM

  • cdmalvarez cmorales (@cdmalvarez) reported

    @Plusnet Im in another country so unable to call - is customer support able to assist?

  • jakenathan24 Jacob Thompson (@jakenathan24) reported

    @Plusnet we got full fibre a few months ago, but anything outside of the room the router is in gets barely any wifi at all. Can you help?

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @9casey99 @Plusnet I never even missed it

  • HelenSh1986 Helen Shaw (@HelenSh1986) reported

    @Plusnet I’m very disappointed with your service (or lack of it) today. I booked a day off work for an engineer to install full fibre broadband and despite 6 texts and 2 email confirmations and an hour long phone call to customer service the engineer was a no show 🤬

  • Plusnet Plusnet (@Plusnet) reported

    @emilyannison Fab, thanks for clarifying this for me, Emily. Do you know if your WiFi Calling is working with other WiFi connections? So is it only your Plusnet home internet that it's not working with?

  • Stephen_73 Stephen Mullan (@Stephen_73) reported

    @Plusnet is there a problem with webmail? Stopped receiving emails yesterday afternoon (12th November)

  • LEAGUE1WINNERS Keillor-Dunn Enthusiast (@LEAGUE1WINNERS) reported

    @Plusnet I load up a game of fifa until it starts lagging uncontrollably "What" i quote to myself as the game is on 900 ping even though there are no other electronical devices at my disposal or any other electrical devices on I run up and down my house wondering why its lagging?

  • Cajon_50 Cajon 🏳️‍🌈🗻🎃 (@Cajon_50) reported

    @BrickRaccoon Nahhhh **** Plusnet tbh Shite wifi