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Plusnet

Plusnet outages and service status in Newport, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • ThiaDonnelly
    Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • seamjm
    Malcolm Maclean ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐Ÿ‘€๐Ÿ‡ช๐Ÿ‡บ (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

  • Rich4StGeorges
    ๐Ÿ‡บ๐Ÿ‡ฆRichard Overton ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐ŸŒˆ๐Ÿˆโ€โฌ› (@Rich4StGeorges) reported from Oakengates, England

    @Plusnet my totalise (madasafish) email doesnโ€™t seem to be working is there any issues ?

  • andrewball01
    Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • visceralview
    visceralview (@visceralview) reported

    Cancelled my Vodafone broadband. They are vile. Customer help is a foreign call centre! I have choice of 2 providers Plusnet or EE. I only need a basic service no landline. Both are same price. Any advice on which is best meaning few connection problems and good customer service?

  • TOTTENHAM6191
    COYS CORNER PODCAST (@TOTTENHAM6191) reported

    @Plusnet years of poor service and drop outs constantly. Never getting the speeds advertised. Now an issue where it won't work at all and I have too wait 5 days for an engineer!! With a disabled child who relies on Internet as a sensory calm! Not good enough.

  • rsergeant
    Robin Sergeant (@rsergeant) reported

    @cxdi55 @skytv @SkyHelpTeam Plusnet seem to be reasonable when it comes to renewal. Never worth leaving them and decent price

  • alreetson
    namecantbebrank (@alreetson) reported

    @bt_uk Since Tuesday, it's been an exasperating experience trying to understand what has happened and why. Her annex is now effectively redundant and she is confused about if she is, post-takeover, a BT customer or a Plusnet customer, and keeps getting stonewalled on the phone.

  • hangrenade86
    Sinead ๐Ÿณ๏ธโ€๐ŸŒˆ (@hangrenade86) reported

    @Plusnet is there an email contact that I can use to cancel my order?

  • DHeaton66
    Dave (@DHeaton66) reported

    @cxdi55 @skytv @SkyHelpTeam Same, contract came to an end and they doubled the price. Got twice the speed for half the price with Plusnet. About to quit the TV package as well. Awful company.

  • joclegg
    Joke Legg (@joclegg) reported

    @drink_the_wind @Plusnet I was sent this re E1: We've tested your service and found an issue in your local area. We're sorry for any inconvenience. We know how important it is to have a reliable connection, so we're working really hard to get you back up and running by 22-Aug-2026 23:59 Thanks

  • tho78450
    Tanya Ho (@tho78450) reported

    @gary_mutimer @EE Total con. What's the use of being hassled by Plusnet to move to fibre broadband and getting a copper speed. Rank customer service. After five calls (three of which the call was cut) the adviser refuses to repeat their name and eventually tells me "complain online" HOW???

  • Matt_Q_OnX
    Matt Quinn - The Caledonian Television Company. (@Matt_Q_OnX) reported

    @MikeWhi29270353 I never said they did, I said they can. - If you're on such a supplier you simply go to the likes of Vonage and get your telephone service from them; it then runs on the Plusnet (or whatever) internet connection. Plusnet CHOSE not to provide the service - their loss.

  • BECCABEAN
    REBECCA (@BECCABEAN) reported

    Confused, you will no longer be providing a service to me and offered me to terminate fee free and move to BT . Attempted to move to BT , who couldn't provide the service I needed so found elsewhere. You're now trying to charge me early termination fee?? Why? @Plusnet