Plusnet

Plusnet Outage Report in Newport, Telford and Wrekin, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Telford and Wrekin, England 03/28/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

  • Rich4StGeorges 🇺🇦Richard Overton 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌈🐈‍⬛ (@Rich4StGeorges) reported from Oakengates, England

    @Plusnet my totalise (madasafish) email doesn’t seem to be working is there any issues ?

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @oldmangaming78 Hi Phill, sorry to hear this - we're aware of an issue between BT and Plusnet causing this issue with some customers BT Sport apps, this is being investigated, I do apologise for the inconvenience. - Jess, Plusnet Leeds 🌻

  • techreverie Jim (@techreverie) reported

    @theguruofthree @Plusnet Same just happened to me. Been having random disconnects all week but only for seconds/minute at a time. This seems a full on service failure 🤔

  • oldmangaming78 Phill owen (@oldmangaming78) reported

    @Plusnet my bt sport app stopped working today saying I needed to upgrade my package , can you help please , thanks

  • jmc_hughy Jenny McHugh (@jmc_hughy) reported

    @andykingsoton @Plusnet @BT It's alright! Good to know that they're all crap I guess! #nationalise

  • Bazman500 Ian Barrie (@Bazman500) reported

    @Plusnet Not quite sure an 8pm cut off for support is sufficient for the world we live in.

  • Plusnet Plusnet (@Plusnet) reported

    @philunwin Hi Phil! Sorry to hear this - we're not aware of any issues with the website. Have you had any better luck with this this morning at all? - Jess, Plusnet Leeds 🌻

  • macthenaif1 macthenaif (@macthenaif1) reported

    @Plusnet I subscribe to your broadband service, (user name: nmplusnet), and my wife is an authorised user with authority to act on my behalf. Can you tell me why the Plusnet customer support people are failing to accept requests made by my wife Ruma Sarker? Thank you.

  • Begoggled_Bear Jono // JONOOKII the Begoggled_Bear (@Begoggled_Bear) reported

    Hi @Plusnet our broadband connection just dropped for a couple of minutes (and disconnected me from an important meeting), and did the same again yesterday. Is back now but any known problems you're aware of? Should I expect the same tomorrow?

  • ChloeRaccoon Chloe Raccoon (@ChloeRaccoon) reported

    @Aellabrenna @Plusnet At the ISP end, not in the network/local end *nods* Hence why the tech was confused by it, that shouldn't happen

  • andykingsoton Andy King (@andykingsoton) reported

    @jmc_hughy @Plusnet @BT When we moved here (about seven years ago), I remember spending over three weeks having to nip down to the town library every time I wanted to check my email, while waiting for BT to sort our internet...