Plusnet

Plusnet Outage Report in Newport, Telford and Wrekin, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Telford and Wrekin, England 12/17/2025 08:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Asterio86597943 Asterion (@Asterio86597943) reported

    @plusnethelp im starting civil proceedings against plusnet/open reach your service is disgusting. Nothing but lies and negligence and I am almost £500 out of pocket from days off work for no show engineers..

  • McCarthaigh1953 Patrick McCarthy (@McCarthaigh1953) reported

    @Plusnet @plusnethelp Plusnet Customer Services - an oxymoron for 21st Century! From Q208625940 to Q213609987 nothing but fobbing off, kicking the can down the road, and wrongly selling solutions that don't work... Human contact req'd - not hard, you're only in Yorkshire!!!

  • ZoeReil49563299 Zoe Reilly (@ZoeReil49563299) reported

    @Plusnet I just had an email saying a payment of £5.39will come out of my account in May. I had problems for 6 months getting connected and was told I wouldn't be charged for 3 months for the hassle. What does this payment relate to? Zoe Reilly LA5 8HT

  • Tom1959 Tom Henderson (@Tom1959) reported

    I think @Plusnet is broken. Internet has stopped working. Is it only me, or is it everywhere?

  • Mrshumba1 Mrshumba (@Mrshumba1) reported

    @Plusnet It seems strange that Plusnet does not seem to reward loyalty. I have been with them for nearly 3 years, although they have offered me a new deal which is less than I am paying now, a new customer can get the same deal at a lower price plus a voucher

  • MoustacheMaster Michael Fidel-Baboon (@MoustacheMaster) reported

    @Plusnet Could you create a mobile tariff bolt on to give that bit of extra EE signal that isn’t currently available? Out in the countryside indoor signal is almost unusable. Ta

  • NickHackett2 Nicholas (@NickHackett2) reported

    @Ben_Jolly_9 @redsonya241 @soapboxjury Companies that use the EE line owned by BT are BT Mobile,Plusnet,Asda Mobile & Virgin & EE. While 3 network line is used by SMARTY, iD Mobile, FreedomPop and Ctrl Mobile.while Companies that use vodaphone Line are VOXI, Lebara Mobile and Talkmobile

  • ffskaitlin kaitlin (@ffskaitlin) reported

    my favourite thing about plusnet being my internet provider is having to use my mobile data when I’m at home because the wifi never works 🥰

  • scam516 Sam campbell (@scam516) reported

    @Plusnet Mondays are **** when your a plusnet customer!!

  • Kie36117663 Kie (@Kie36117663) reported

    @TheMouldster Oh ye sky are a bad memory. But then again so are every other one too. The worst is plusnet absolutely the shitest shite in the history of shite.