Plusnet

Plusnet Outage Report in Newport, Telford and Wrekin, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Telford and Wrekin, England 01/08/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • E407 Scotty (@E407) reported

    @Plusnet @plusnethelp How do I contact your customer services? Nobody seems to reply to Twitter messages and your website says your chat service is offline.

  • 58ALL Mervyn58 (@58ALL) reported

    @aitch_R_aitch @Plusnet BT - had a handful of issues in 27 years 😎

  • SuzanaGashi2 Suzana Gashi (@SuzanaGashi2) reported

    @Plusnet Don't use the , the worst company. No Internet for 20 days and no solution.

  • PamillaBAV1 Crone(akaCorona)🤒Alone😷 (@PamillaBAV1) reported

    @Plusnet Judging by the 'service' I've not had from this outfit, have to warn other people thinking of making the switch. DO NOT DO IT. Plusnet? MinusNet more like

  • cohoux Bones (@cohoux) reported

    @Plusnet my upload speed is a 3rd of what it was when i upgraded to a new plan, any help?

  • fitzmauriceg Guy Fitzmaurice #3.5% (@fitzmauriceg) reported

    @Plusnet Where is Plusnet Help. You are not responding.

  • ddtowe Dale Towers (@ddtowe) reported from Northamptonshire, England

    @plusnethelp are there problems with your service? My plusnet connection has been flakey for a while now and this morning had gone down twice already. NN3

  • cracknellrobert robert cracknell (@cracknellrobert) reported

    @Plusnet is there a problem with broadband in IP10 area. Have no connection.

  • SuzanaGashi2 Suzana Gashi (@SuzanaGashi2) reported

    @Plusnet Worst company , use anyone but them.

  • TheBigCatBird The big bird (@TheBigCatBird) reported

    @plusnethelp is anyone monitoring the plusnet fault raising service ? I last had an update 30/12 and no useable service since 28/12. seems to be a lot of ‘issues’ and no response or resolution? following another users what are the early exit fees? As i need reliable wifi for WFH.