Plusnet Outage Report in Newport, Telford and Wrekin, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Malcolm Maclean 🏴👀🇪🇺
(@seamjm) reported
from
Shifnal, England
@Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed
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Andrew Ball
(@andrewball01) reported
from
Oakengates, England
@Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!
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🇺🇦Richard Overton 🏴🌈🐈⬛
(@Rich4StGeorges) reported
from
Oakengates, England
@Plusnet my totalise (madasafish) email doesn’t seem to be working is there any issues ?
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Thia Donnelly
(@ThiaDonnelly) reported
from
Telford and Wrekin, England
@plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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jim
(@jim07165581) reported
@Plusnet @plusnethelp Plusnet down 2-3 days again, I'm seeking legal advice, these cheeky sods charged me £70 for an engineer who was here less than 20 minutes and within 15 minutes of him leave no internet again, worst provider in history, please stay clear of these
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A Rabbit of Negative Euphoria
(@Bexdora) reported
The @Plusnet customer services people help as best they can, trying to find alternatives, but BT WiFi hotspots aren't strong enough in my flat. I've already racked up quite the mobile bill using extra data. I resign myself to having to wait until 23rd March.
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Mañana Mañana!
(@Welsh_Lion) reported
@plusnethelp @4Viewers have said it is a ‘known issue’ with Plusnet users. Is this true?! Or are we being fobbed off... Tv is Samsung7 series, All4 App is up to date.
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Magenpie 💙😷
(@The_Magenpie) reported
Hey! @Plusnet our internet is down and my OH is about to wake up to start work in about an hour, and the broadband is essential. He will be stressed and grumpy, and that will make me stressed and grumpy. When can I speak to someone!?? #broadband #Plusnet
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Darragh James
(@DarraghJamesB) reported
Plusnet broadband isn’t working. Connection dropping in and out over the last few days and know they want me to pay £65 for an engineer to come and fix the issue? 🖕🏼
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Mark Humphries Dip CPC (loves video editing)
(@MarkHumphries10) reported
@easyjail @Plusnet I am with @plusnet, and agree. Best customer service from them.
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Emma Gray
(@emmalcoulthard) reported
@Plusnet quoting award winning customer service... not in my case. Been absolutely dreadful so far and I’m only a week in! Constant barriers to closing the contract and passed from pillar to post. Customer service abysmal.
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Kitty
(@KateStudge) reported
@Plusnet you owe my Mum in law a huge apology! She has depression/anxiety so we deal with all of her admin. Have had to fight tooth and nail to try to deal with her account and still you made it impossible without her having to call you. No care for your customer’s wellbeing 🤬
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Jane Thynne
(@JaneinSurrey) reported
.@WeAreOpenreach @Plusnet @plusnethelp just wondering why an elderly and vulnerable customer is still without phone/WiFi for over a week? She cannot live in her home without access to careline. 12 phone calls - with 81 minutes on hold, no one calling back when promised.
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Michael Taylor
(@MHRMichael) reported
What chance have you got with @Plusnet no broadband and the website not working either so @plusnethelp any chance?!