Plusnet

Plusnet Outage Report in Menai Bridge, Anglesey, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Menai Bridge, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Menai Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Menai Bridge, Anglesey, Wales 04/16/2024 16:10

April 16: Problems at Plusnet

Plusnet is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Menai Bridge, Wales

Latest outage, problems and issue reports in Menai Bridge and nearby locations:

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • gillianography Bio & About Page Copywriter (@gillianography) reported from Y Felinheli, Wales

    Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    A consistently good service is what would persuade me to stay #plusnet

  • gillianography The Bio Copywriter 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gillianography) reported from Y Felinheli, Wales

    Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshCorley14 Josh Corley (@JoshCorley14) reported

    @Plusnet Cambridgeheath4. This needs to be sorted as you are not providing the service, which is a breach of contract. @Ofcom @BBCWatchdog

  • roxmking rOXANNE KING (@roxmking) reported

    @Plusnet i want to cancel the sim I ordered and get a refund plse. Can someone help me

  • chinchilla1 Lindsay Clark 💙 (@chinchilla1) reported

    @Plusnet shocking customer service from you yesterday. Cancelled my mother's account with you due to the fact that she has passed away, yet you are emailing her saying "sorry to lose you as a customer" and "can we change your mind?". Have you no compassion? Clearly not as your

  • louiecm Louie Marcus (@louiecm) reported

    @Plusnet @plusnethelp Been getting intermittent WiFi this evening. Keeps cutting out for 2 minutes then coming back just to cut out again. Is this a wide spread issue at the moment? Had it a few days ago as well

  • shianne_br Shianne (@shianne_br) reported

    @Plusnet I’ve had no internet for 3 days after saying it will be fixed in 2 hours. What is going on with this service?!

  • bstrain11 Strainy (@bstrain11) reported

    @plusnethelp @plusnet why do I need to turn my WiFi off in the house to get a signal? 🙄 😳

  • jonbarony John Barony (@jonbarony) reported

    @Plusnet @jonbarony do not worry yourself about this issue, i have resolved it by resetting ROUTER password. Based on prev tweet u seem 2 b confused as 2 what a router pwd is, but ALL is resolved. Next time Plusnet wishes 2 reset its customers router pwd please let ur userbase know in adv

  • PaddyWV Paddy 🇪🇺 (@PaddyWV) reported

    @ComplainingCow Trouble is, there's very little manoeuvre for them now. We were with Plusnet for 8 years, Always able to wangle a decent deal at negotiation time, then one year they wouldn't budge, so we had to walk. I'm looking forward to "Home 5G" rolling out as that'll be real competition.

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @Plusnet Oh no they havent. i just rang again and the ticket had been rejected by the support team!!! #poorservice #ineedmyemails

  • thraxar Thraxar (@thraxar) reported

    @Plusnet No, because it'll take hours for a response and by the time you run me through the "turn it off and on again - are you plugged in" routine it'll be back to acceptable (still well below minimum) speeds. I'm done with you - service has deteriorated since I joined.