Plusnet

Plusnet Outage Report in Marden, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Marden, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Marden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Marden, Kent, England 01/31/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Marden, Kent, England

The most recent Plusnet outage reports came from the following cities: Maidstone.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Total Blackout
United KingdomCranbrook E-mail
United KingdomRoyal Tunbridge Wells Internet
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Marden, England

Latest outage, problems and issue reports in Marden and nearby locations:

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • the_lazy_ferret Clive Slade (@the_lazy_ferret) reported from Seal, England

    Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JanetLeather janet leather (@JanetLeather) reported

    @Plusnet is there anyone who is going to respond? my parents have been without internet for 2 days now. No one is answering the customer services phone number. How do they get assistance as there is nowhere to email for support either?

  • eXceedingUK eXceeding (@eXceedingUK) reported

    @Plusnet @plusnethelp Manager bluntly refuse to talk to the customer requesting escalation! Never calls back when promised! Making homeschooling and moving so much more stressful!

  • LesFreke les freke (@LesFreke) reported

    @Plusnet An hour waiting to get through to support, and you have the tagline on an advert " tired of poor customer service" . Well yes I am, and if I can get out of my contract I will.

  • BordenLucy Judith Lucy-Borden (@BordenLucy) reported

    Left @plusnet @plusnethelp 4/11/20, transferred to new ISP. They’re still taking payment from me - 3 so far - for a service they’re not providing. Contacting Plusnet is a nightmare so am glad I left after decades with them, just want my money back though!

  • highwaylass Highwaylass (@highwaylass) reported

    @rhydsnewi @Plusnet @plusnethelp Yes. Didn’t help.

  • Colsy18 Colin Ward (@Colsy18) reported

    @Plusnet How long will your online chat service be offline for please?

  • eXceedingUK eXceeding (@eXceedingUK) reported

    @plusnet claim: 'We're here to help whenever you need it' 'You’ll be backed up by experts' 'You’ll be backed up by experts' 'Switching is easy' None of the above is our experience of @plusnethelp @Plusnet !

  • jonbradbury Jon Bradbury  (@jonbradbury) reported

    @highwaylass @Plusnet @plusnethelp 95% of the time it’s too many nearby routers all on the same channel. Change wifi channel at the router, or try disabling 2.4, or 5ghz, mine are all on the 5ghz, got a customer where have to set them all on the 2.4. Also some kit likes the 2.4 & 5ghz to have separate names

  • GordonAlderson The Boss (@GordonAlderson) reported

    @Plusnet why is your so-called @plusnethelp so inept? Why don't they reply to messages? Why is your online chat not working? Why should I have to call you? Why can't I email you? Am I right to expect a worthwhile response?

  • GlobalMarkie Mark Eden (@GlobalMarkie) reported

    @plusnethelp I would like support through this social option please. I am a long time customer of plusnet and promote you through the referral scheme. My account username is 'markeden23' and I would like to request a payment for money that has built up. Can you organise this for me?