Plusnet Outage Report in Marden, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Marden, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Marden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Plusnet
Plusnet is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Marden, Kent, England
The most recent Plusnet outage reports came from the following cities: Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Total Blackout | |
| Cranbrook |
||
| Royal Tunbridge Wells |
Internet | |
| Maidstone |
Total Blackout | |
| Maidstone |
Total Blackout | |
| Maidstone |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Marden, England
Latest outage, problems and issue reports in Marden and nearby locations:
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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Clive Slade
(@the_lazy_ferret) reported
from
Seal, England
Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Amit Gupta
(@finduramit) reported
@keavaoloan @plusnethelp @Plusnet It's been such a bad decision really. Internet at home is useless we are having to use mobile data for uploading school homework. Can't believe they can get away like that.
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Thomas Clarke
(@TomClarke138) reported
Been on hold now for 47 minutes waiting for @Plusnet assistance. Where's online chat? Unbelievably poor this especially for people who rely on Internet for home working. Good job I don't need it for work today but got football to watch.
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Jatroa 🏴
(@jatroa) reported
@plusnethelp Thank you. But, oddly enough, I am capable if looking this sort of thing up. Do you always assume plusnet customers are this stupid? - Note the ‘no comment’ on the routers tho’.
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Plusnet Help
(@plusnethelp) reported
@cbr1100xxmark Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Anoush
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Richard Doubleday 💙
(@Doppeltag) reported
@DavidGArnold @bt_uk Funny how I’ve had problems with not only BT themselves in the past but also Openreach and Plusnet (both BT companies)?! TalkTalk also come under the BT umbrella so have avoided them like the plague! And everyone else’s (bar Virgin) come over the BT network! #monopolyanyone
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Keava
(@keavaoloan) reported
@finduramit @plusnethelp @Plusnet Amit, we are in the exact same boat. I hope you can leave without buying your way out, as it’s unfair when you’ve been paying for months for an unusable service. Wishing you better luck than we have had with our fault questions (they stopped allowing us to upload updates).
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Adam Balkham
(@blidwize_united) reported
I am disappointed @Plusnet did not recognise the issue, quickly apportioning the blame. How are less tech savvy customers expected to manage? (3/3)
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Plusnet Help
(@plusnethelp) reported
@mitsy19 Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Anoush
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Keava
(@keavaoloan) reported
@bruskyyyy @plusnethelp Been trying to leave since last year; log complaints every month, tried multiple routers at different addresses. Nothing provides decent internet, no-one at plusnet cares. Been paying for a service we can’t use for over a year and been told only way out is to buy our way out 🙃
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Stevewhi
(@Stevewhi2) reported
@Plusnet not happy. Cancelled service, out of contract, told to ignore request for money, then told owe 3.58 if not paid bailiffs but no one answering phone or texts