Plusnet

Plusnet Outage Report in Marden, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Marden, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Marden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Marden, Kent, England 11/23/2025 13:40

November 23: Problems at Plusnet

Plusnet is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Marden, England

Latest outage, problems and issue reports in Marden and nearby locations:

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • the_lazy_ferret Clive Slade (@the_lazy_ferret) reported from Seal, England

    Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • adakuuk1 Chika Anyanwu (@adakuuk1) reported

    @Plusnet Service has blacked out in RM8

  • paulmadkayaker Paul Barrowcliffe (@paulmadkayaker) reported

    @plusnethelp Hi. My mother signed up for plusnet broadband and phone back in January 2020. Her package should include caller id but it’s not working, it never has. Can you check this please?

  • h2dgy Dave Hodgson (@h2dgy) reported

    @virginmedia I've been with you a month and my service has gone down. I've been with PlusNet for many years on much slower speeds but never had my service go down. This is absolutely shocking experience. Your prices are higher but your service is poor. Sort it out asap!

  • roxmking rOXANNE KING (@roxmking) reported

    @Plusnet plse cancel my mobile contract as I want to switch to Lebara. And confirm the first available date plse for me to switch over.

  • chaswhi Charles Whittington (@chaswhi) reported

    @plusnethelp no manager available, one will call back in one hour from now, they say. As the call ends @Plusnet text me asking me to rate the service! Do they really want to know! They get 0

  • corneliusvt72 Cormelius van Tonder (@corneliusvt72) reported

    @KateSlaterPR @Plusnet Worst customer service I have come across for a while! Telephone operators rude and unhelpful, plain and simple!

  • Samathy_Barratt Samathy Barratt (@Samathy_Barratt) reported

    I'm tempted to buy another Plusnet Hub One router and stick OpenWRT on it as a second AP for my home network. They're well performing n/ac routers that are only about £10 on Ebay. Shame they look like toys instead of srs bizness networking equipment.

  • pinks_tribe Jo 🏳️‍🌈 (@pinks_tribe) reported

    @Plusnet are you having broadband issues atm in UB7? Our service has been on and off for the last 24hrs. As a teacher working from home its a nightmare. Please help!!

  • pinks_tribe Jo 🏳️‍🌈 (@pinks_tribe) reported

    @StacyB1703 @Plusnet Oh no, I feel for you. The weather is grim which doesn't help either, no chance to get out. Fingers crossed they fix it soon, my daughter is trying to do her Uni work too, which is all online.

  • kellyquadqueen kelly Hodges-Small (@kellyquadqueen) reported

    @plusnethelp @Plusnet I swapped to you to save money and whilst its cheaper the supply is shocking, 2 home school kids and poor Internet Fed up with calling, on hold for an eternity to be told I have to go online and do this or that. Sort it out