Plusnet

Plusnet Outage Report in Leyburn, North Yorkshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Leyburn, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Leyburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Leyburn, North Yorkshire, England 11/25/2025 13:05

November 25: Problems at Plusnet

Plusnet is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Leyburn, England

Latest outage, problems and issue reports in Leyburn and nearby locations:

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BORDERJOE JOSEPH BORDER (@BORDERJOE) reported

    @Plusnet Since the start of July 21 I have frequently had 'no service' on my mobile phone. I am unable to access the Live Chat I used to use. I am becoming increasingly frustrated to the point of looking elsewhere for my services. Obviously I can't ring as there is no service.

  • Plusnet Plusnet (@Plusnet) reported

    @Silentjake1 Hi Jake, sorry to see that there's an issue with disconnections. Could you get back to us on a DM with your username please? - Adam - Plusnet Sheffield

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • mattwnorman Matthew Norman (@mattwnorman) reported

    @Plusnet broadband intermittently down in HP4, you having issues today?

  • PercyBros Sam (@PercyBros) reported

    @Plusnet Why did you not cancel my broadband when I asked for it to be cancelled within 14 days as the broadband dropped and didn't work, when I realised I still be billed last Friday, why did you disconnected the phone call twice, then on the third time you said you'd ring back and didnt

  • Plusnet Plusnet (@Plusnet) reported

    @GraemeHeddle Hi Graeme, I'm sorry to hear you are wanting to make a complaint. Is this in regards to a Broadband or Mobile account? - Curtis, Plusnet Sheffield

  • jimboharris Jimbo (@jimboharris) reported

    Not a @Plusnet customer but they have taken £138.76 out of my account. @Monzo are dragging their heels looking into it - surely if an UNAUTHORISED @DirectDebitUK was taken I am supposed to be immediately refunded? #theft #directdebit

  • SianEConway Sian Conway-Wood - Ethical Marketing Strategist (@SianEConway) reported

    @Plusnet had no mobile signal all day, is the network down?

  • GraemeHeddle Graeme Heddle (@GraemeHeddle) reported

    @Plusnet I need to make a long and detailed complaint and was advised to use the email address on your complaint page, but the email address field is blank. It's like hitting my head on a brick wall dealing with Plusnet. Can you please advise me of the correct address

  • Harrison20202 Harrison2020 (@Harrison20202) reported

    @Plusnet @Plusnet is a terrible network provider. After they charged me nearly 50 pounds for the installation fee in April, I connected the router and the network cable according to the method on the Plusnet Handbook. However, I couldn't get on the Internet. @plusnethelp