Plusnet

Plusnet Outage Report in Leyburn, North Yorkshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Leyburn, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Leyburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Leyburn, North Yorkshire, England 11/20/2025 03:20

November 20: Problems at Plusnet

Plusnet is having issues since 03:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Leyburn, England

Latest outage, problems and issue reports in Leyburn and nearby locations:

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HarbourAdam A742321 (@HarbourAdam) reported

    @virginmedia management …..thank you to your uk staff! There are some real good people who work for you but they are severely let down by your telephone system and “overseas” staff. Take a leaf from @Plusnet and use uk staff to provide all your customer service.

  • LRackstraw Luke Rackstraw (@LRackstraw) reported

    @EE @darren_cullen Also, were customers of BT Mobile, Plusnet Mobile and Utility Warehouse also able to use this mast (given that they share network infrastructure with EE customers)?

  • Plusnet Plusnet (@Plusnet) reported

    @Psymonkee Thanks Simon, it's great to hear that the work at the cabinet seems to have resolved this. Hopefully there won't be any further problems but please don't hesitate to get back in touch if there is. Regards, Emily Plusnet Leeds

  • cmclean_cm Charlotte McLean (@cmclean_cm) reported

    @Plusnet Hi, thanks for getting back in touch… signal is still poorer than it was. Only one bar on my phone now where I used to get three

  • 14will14 Breeze (@14will14) reported

    @PaulDAFC @Plusnet I remember there were multiple threads on their forums about this. It's annoying to have to expense a router to resolve their issues though but I'd wanted a dedicated router anyway. I'd probably still recommend phoning them and reporting a fault on your line first

  • VHAM2020 Virginie Hamill (@VHAM2020) reported

    @MartinSLewis The extremely poor (i.e. non-existent) customer service and support is too high a price to pay for 'cheap' broadband. Try John Lewis and Plusnet instead!

  • B0bDylanBlues Paul 🇺🇦 (@B0bDylanBlues) reported

    @Plusnet could you check for a fault in S75 (Darton Exchange) as my broadband has been down since around 7pm Wednesday. Router reports LCP down.

  • theginbeaver Eve Marie Ginever (@theginbeaver) reported

    @Plusnet hello! I want to donate some money to charity via text message, but the message won't send. They never have done. Why?! What can I do to rectify this?! I can't donate. Or enter competitions. Or anything thats an additional' cost. Help Me!

  • Plusnet Plusnet (@Plusnet) reported

    @greacct updates on our service status page. I'll pass on feedback about your experience here. Are you still unable to receive calls and texts or are things back to normal now? Regards, Emily Plusnet Leeds

  • cmclean_cm Charlotte McLean (@cmclean_cm) reported

    @Plusnet Sure, and really appreciate you trying to help. Which address do I DM?