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Plusnet

Plusnet Outage Report in Leyburn, North Yorkshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Leyburn, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Leyburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Leyburn, England

Latest outage, problems and issue reports in Leyburn and nearby locations:

  • nigelatcroft
    Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

  • GarethPc1237
    Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • paulm19822012
    Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

  • paulm19822012
    Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • GarethPc1237
    Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • 31djpar
    David Parsons (@31djpar) reported

    @Plusnet my elderly parents are customers of yours, and their landline has been down for 10 days now. My dad has had a fall last year, this is literally a lifeline for them. I have called your customer support 3 times now, but there is no resolution and no sense of urgency to fix

  • TheCircling
    💀ℭ𝔦𝔯𝔠𝔩𝔦𝔫𝔤 𝔗𝔥𝔢 𝔇𝔯𝔞𝔦𝔫💀 (@TheCircling) reported

    @Plusnet Having a lot of problems with connections dropping especially on wifi. Been with you for years and my Hub 1 is getting long in the tooth, are there any newer models available please? Or even just a new Hub 1?

  • Plusnet
    Plusnet (@Plusnet) reported

    @young_geezee Thanks for getting back to me, I'm sorry you're having issues getting through. I don't have a view of the wait times for the call centre - Curtis, Plusnet Sheffield

  • 31djpar
    David Parsons (@31djpar) reported

    @Plusnet My elderly parents are now 11 days without a landline. No assistance from customer support (3 phone calls one DM). Very poor

  • young_geezee
    Graham (@young_geezee) reported

    @Plusnet i've been transferred to your retentions department but no one is picking up for nearly 15 mins. Can somebody help??

  • Littlesaintsays
    Little saint (@Littlesaintsays) reported

    @paulmarkbailey another vote for plusnet - great customer service too

  • jjand00
    jaz j (@jjand00) reported

    @Plusnet why is your service so bad out of sync Amazon prime due crappy wireless reset my router 3x still no change phone keeps disconnecting from wifi too

  • Plusnet
    Plusnet (@Plusnet) reported

    @Brendan_Dyson Hi Brendan, I'm sorry to see you're unhappy with the service. Please do let us know if we can assist with anything here. Thanks Alice @ Plusnet Leeds

  • SimonHorswell
    Simon Horswell (@SimonHorswell) reported

    @Plusnet I am struggling to reset my password - it rejects anything I enter (despite being compliant with the required format). Please can you help?

  • HollyLaBlaise1
    Holly La Blaise (@HollyLaBlaise1) reported

    I cancelled contract with #Plusnet in July 2021. They made big cancellation charge. Still chasing me for more payments!! Do NOT take out a Plusnet Phone contract!! You can never stop them harassing & trying to get money from you! Very #distressing! #Fraud @Plusnet @Plusnethelp