Plusnet

Plusnet Outage Report in Langley, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Langley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Langley, Kent, England 12/29/2025 16:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Langley, England

Latest outage, problems and issue reports in Langley and nearby locations:

  • LordScreamin Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England

    @Plusnet I have and as normal, ignored! Superb customer service!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Gemma722Smoking 722 Racing Cars (@Gemma722Smoking) reported

    @Plusnet @areoff intermittent internet again, appalling service from plusnet #plusnet

  • jm_parkes Jason Parkes (@jm_parkes) reported

    @Plusnet upgraded a week ago my router still hasn't arrived, you've taken payment but I don't have any internet. Long wait on phone line. Any chance you can fix this sooner rather than later.

  • anniegalanti Annie Galanti (@anniegalanti) reported

    @Plusnet massive thanks to Aaron in retention. And the rest if the staff. Setting the standard for exceptional customer service. Always so disappointed when I call anyone else because the level of service never compares.

  • scooternan Sarah (@scooternan) reported

    .@Plusnet As a (potentially not for much longer) Plusnet customer how do I report a problem with continued total loss of signal? I can't report to EE as their system doesn't recognise my number. What do you suggest?

  • scooternan Sarah (@scooternan) reported

    .@Plusnet .@EE No signal whatsoever on both our phones. Can't report on EE as our Plusnet mobile number not recognised. EE stating no problem in area. Please advise - this is urgent!

  • Plusnet Plusnet (@Plusnet) reported

    @areoff Hi there Andrew, I'm sorry about the issue with that and no it should still put the order through if you're using a PAC from BT within 30 days of receiving it. I'd definitely recommend deleting cookies from your browser before giving that another try. - Adam - Plusnet Sheffield

  • rebecca_moorby Mike Fabs syrup o figs (@rebecca_moorby) reported

    @Helen_Wood86 @TalkTalk The absolute worst service from any company I've used, switch to Plusnet and save yourself some coin.

  • Torpisoul1 Torpisoul (@Torpisoul1) reported

    @Plusnet why has my speed dropped since you have increased my price to 20% above your current deals!? Streaming content on Netflix, or screencasting on Teams... Not had an issue before the last week. Nothing has changed with my setup.

  • ElleMay44 Elle May (@ElleMay44) reported

    @Plusnet Hi, as a long standing customer really disappointed with the treatment I have received from plusnet. Essentially you are taking money for several weeks of no service. Very misleading upgrade sales call.

  • anitabone1 Anita Bone (@anitabone1) reported

    @anItalianBird @Plusnet my internet keeps dropping out too and the speed is ridiculously slow.