Plusnet Outage Report in Langley, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Langley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Plusnet
Plusnet is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Langley, England
Latest outage, problems and issue reports in Langley and nearby locations:
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Adam Williams
(@AdamNWilliams3) reported
from
Minster-on-Sea, England
@Plusnet I have and as normal, ignored! Superb customer service!
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Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦
(@LordScreamin) reported
from
Teynham, England
@Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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John Ranford - #FBPPR #woke 3.5%
(@JohnRanford) reported
@Plusnet has national problems. I got through to the helpline and they told me to try pressing the "reset" on the back of the router every hour or so. (Plusnet say: "We are working on the problem")
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André Burmester
(@Lazuscar) reported
@Plusnet good morning. Broadband not working and not possible to get anyone on your support center. Any problems with your service in Perth & Kinross?
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Loz
(@lozenge_happy) reported
@Plusnet @plusnethelp internet issues this morning... recorded message when put through to tech support says there are issues across the board... Can you tweet about this so your customers are aware?
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Chris
(@durhamchris1983) reported
@michaelcouch23 @plusnethelp i waited an hour. i have changed my dns to 8.8.8.8 which has worked but when i called plusnet, nobody knew anything about it or about the dns workaround. appalling service when a single tweet would tell everyone what is going on
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Ravi Vekaria
(@RkvRavi) reported
@Plusnet is your service down?
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Tim Porter
(@timporteruk) reported
@plusnethelp guys, can I get confirmation on whether plusnet is down in the LU2 Luton area? Currently have no internet
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The Speaker
(@TheSpeaker20) reported
@WYeates @Plusnet Are you having broadband issues?
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Chris
(@durhamchris1983) reported
@plusnethelp i know & i've resolved it at my end but your service is appalling. 1 hour on the phone, no tweets/announcements by plusnet. I work in IT support & a basic service would be to inform your users immediately. So so poor & it needs feeding up higher.
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Chloe Ward
(@ChloeWa27802302) reported
@Plusnet I understand your customer services line are jammed and you're already probably trying to resolve the Internet issues. Please could you advise when are where I can see updates. Got a heck of a lot of work to do today and can't start any of it.
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NikNak
(@chrisperrybkk) reported
@plusnethelp Getting in contact with plusnet thats a joke having been hanging on for 30 minutes to your 0800 number listening to people who think they can sing well Im sick of it...contact me soon or lose this customer.