Plusnet

Plusnet Outage Report in Langley, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Langley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Langley, Kent, England 11/21/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Langley, England

Latest outage, problems and issue reports in Langley and nearby locations:

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England

    @Plusnet I have and as normal, ignored! Superb customer service!

  • LordScreamin Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • EarlHaig2 Earl_Haig (@EarlHaig2) reported

    @Effiedeans @TalkTalk @Plusnet I've switched from BT to Sky to Plusnet, never had any issues or gaps in service I assumed the *** from openreach just rocks up and moves the cable about at the exchange/box on change over day

  • 458batty Stephen Batty (@458batty) reported

    I am holidaying in Wooler, Northumberland. My wife has GiffGaff and I have Plusnet. Both use O2's Network. She has a lower signal than me and gets service but I am 'denied' - taken from our relative Samsung mobile phone settings. WHY??? @Plusnet

  • danmuygallo The Moray Filth (@danmuygallo) reported

    @Effiedeans @TalkTalk @Plusnet I had 2 days cross over between bt and sky, so I had 2 days in which I was paying for both bt and sky. Bt wrote me to tell me that I was ending my contract early (1 day) and there was a penalty-£2! It's up to you how you want to do it, the stars never align perfectly.

  • SebVarden Seb Varden (@SebVarden) reported

    @458batty @Plusnet I'm not connected to PlusNet but they run on EE not o2 so that will be why. Only came across your tweet as I am searching for an answer about PlusNet mobile. Maybe you can help? do they do Wi-Fi calling?

  • garethdrake Gussatron (@garethdrake) reported

    @virginmedia Is someone coming back? Virgin took over the line so Plusnet have disconnected my normal service.

  • joanneainsworth joanne ainsworth (@joanneainsworth) reported

    @Plusnet I filled in the response to this ticket regarding your dreadful customer service weeks ago and you have not responded. Please respond.

  • 1204Mrs Mrs B 1204 (@1204Mrs) reported

    @Plusnet why is there not an option online to cancel an account? Why is the only option to call? Any other query would be met with "manage your account online"

  • andrewfq Andrew Q (@andrewfq) reported

    @Plusnet Hi - for those unable to use the phone, what methods can be used to service the 14 day notice period? I tried to find a way yesterday but was uncertain, please advise. For the avoidance of doubt, I am wanting to do this as you want me to renew on 18 months.

  • BeanZoomy Bean Zoomy 🎶 (@BeanZoomy) reported

    Actually no, @Plusnet, I just saw what you do on month 13. I won't be joining you at all. I saw free line rental ads everywhere, but it's not ongoingly free when reading the T&Cs. You're as bad as Virgin! No way will I be paying £36 per month for #broadband so shall keep looking

  • ClareRefaie Clare Refaie (@ClareRefaie) reported

    @Plusnet I cannot get on my phone network this morning and cannot ring to tell you about it. My father also on Plusnet having same issues. My account is not showing any outstanding charges etc. can you help please