Plusnet

Plusnet Outage Report in Langley, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Langley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Langley, Kent, England 12/31/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Langley, England

Latest outage, problems and issue reports in Langley and nearby locations:

  • LordScreamin Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England

    @Plusnet I have and as normal, ignored! Superb customer service!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • pipmadeley Pip (@pipmadeley) reported

    @sea_of_crises @Daemar1 @Plusnet Plenty of times we've been online late and it's gone down regardless. Only the other night we were watching Happy Valley on iPlayer (TV connected to router by ethernet cable) when connection dropped at the usual time. Had to watch last 10 mins on iPlayer app via mobile data...

  • writer_paula Paula Hammond (@writer_paula) reported

    @Plusnet Have sent you a message, but have to say, that a business that gives people no way to complain about bad service other than twitter is pretty appalling!

  • annaxstar Miss Jackson (@annaxstar) reported

    @Plusnet trying to change my direct debit details but can’t find how to do this in my account can you help please?

  • SCDave86 Dave T (@SCDave86) reported

    @jay_mfc Virgin was class when we had it, had absolutely no issues, customer service was decent - souble bonus as well if you're on O2. We're on Plusnet over here, no issues so far.

  • GiovanniSW6 Giovanni (@GiovanniSW6) reported

    @virginmedia SW17 loads of providers in our area we don’t need to keep this crap service from VM. BT/EE/NOW/PLUSNET/SKY/TALK/VODAFONE plus more in #SW17 #virginmedia

  • 6446Shelley Michelle Archer (@6446Shelley) reported

    @Plusnet Wow incredible #pricehike announced from #Plusnet! Their prices for phone packages (anytime calls etc) had already doubled in the time I've been with them. I will need to make adjustments to my plan. I've always appreciated their customer service but this is too much.

  • SimonJGarner Simon Garner Photography (@SimonJGarner) reported

    @pipmadeley @Plusnet @WeAreOpenreach do neighbours have any issues?

  • SeanHadland Sean Hadland (@SeanHadland) reported

    @Plusnet None what so ever - Some feedback for you - do what you always do and you will get what you always get, never underestimate or belittle a customer with jargon - poor tactics, us customers have legs and can move companies - loyalty and retention is the key 🔑

  • waspboro1 WaspBoro1 (@waspboro1) reported

    @pipmadeley @Plusnet @WeAreOpenreach I dumped the plusnet router after I had similar problems. Its cheap junk. Spent £90 on a tp link router from Amazon. 5 min set up. No problems since. Not a single drop out and it's faster.

  • TomABacon Tom Bacon (@TomABacon) reported

    @pipmadeley @Plusnet Ah maddening, was hoping that would help! Yeah, it seems to be a common problem