Plusnet

Plusnet Outage Report in Langley, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Langley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Langley, Kent, England 11/27/2025 20:05

November 27: Problems at Plusnet

Plusnet is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Langley, England

Latest outage, problems and issue reports in Langley and nearby locations:

  • LordScreamin Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England

    @Plusnet I have and as normal, ignored! Superb customer service!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tatton_david David tatton (@tatton_david) reported

    @MattNealRacing Go to plusnet its cheaper and still Bt matt I've been with the 13 years no problem

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @claire_turp Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Noor

  • hantsbob Hantsbob (@hantsbob) reported

    @plusnethelp @Plusnet after the appalling experience I’ve had with your service today, I will be moving to BT as soon as humanly possible. Thanks

  • heyholondon MsLondon (@heyholondon) reported

    Never want a landline AGAIN! Please avoid @Plusnet - the very worst customer service! I was invoiced £60 for an engineer who didn’t come but stated he did on his notes - due to Covid (& having MS) - so I cancelled the account. Now they’re charging MORE as I didn’t pay on Xmas Eve

  • ShropshireMatty Matthew Hancox (@ShropshireMatty) reported

    @EE I've been locked out of MY account with a PASSWORD I USE and set up. For some reason the websites saved a completely different password that comes from my PAYMENT details. You've get till the end of the day to sort this **** out or i'm off the Plusnet.

  • Staplefordtrain Stapleford Railway (@Staplefordtrain) reported

    @OpenreachHelp Plusnet manager have tried but still getting no where Never dealt with such poor customer service At least when you were part of BT you could talk direct

  • AnthonyAshtoon Thee Djentleman (@AnthonyAshtoon) reported

    @reynlord @Plusnet @WeAreOpenreach Used to work for BT and this isn't even rare, they've done similar stuff to loads of people. Worst I had reported was the extention and hub they installed on someone's wheelie bin (in garage) so if they moved the bin the hub just hung in mid air.

  • Paul_Hadfield Paul Hadfield (@Paul_Hadfield) reported

    @Plusnet You've just sent me an email thanking me for being a long term broadband customer, advertising a cheaper rate.....that is only available to new customers! Not quite sure I get your logic there, it's flagging that I might be able to get a chapter rate, but not with you!

  • sonyamaroke Sonya Maroke (@sonyamaroke) reported

    @Plusnet @plusnethelp awful internet connection and poor customer service from plusnet-been paying for a service which does not even work and they have done nothing about it!

  • kennywhyte15 Kenny Whyte (@kennywhyte15) reported

    @weareopenreach #auchterarder With NowTV FTTC. Want to move to Plusnet FTTC. Plusnet say they can't guarantee the transfer as there is capacity problems. I'm not upgrading as both will be the same speed. Is this correct?