Plusnet

Plusnet Outage Report in Langley, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Langley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Langley, Kent, England 12/02/2025 17:30

December 02: Problems at Plusnet

Plusnet is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Langley, England

Latest outage, problems and issue reports in Langley and nearby locations:

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England

    @Plusnet I have and as normal, ignored! Superb customer service!

  • LordScreamin Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • paulmcl59537085 paul mclaughlin (@paulmcl59537085) reported

    please i am only 1 of alot of people who joined PlusNet broadband who has had nothing but trouble from this broadband provider, I would like every one to check them out before signing up as you will get problems and i mean big problems me and 2 disabled brothers been treated bad.

  • RJ9320 Rick J (@RJ9320) reported

    @Maverick177uk @ricktaylor1987 Plusnet great , avoid Sky wish I’d never moved to them from plusnet.

  • Batesy65 John Bates (@Batesy65) reported

    @Plusnet your customer services advisor has asked me to get you to book an Openreach engineer to attend the account holder's premises ref question #209435748. The phone line is very very noisy at times (no pattern to it) - bad enough to have to resort to a mobile phone!

  • wilsonabs Abs Wilson (@wilsonabs) reported

    @Plusnet my router appears to have given up overnight (power light not even on) - have checked power etc. Think it needs replaced? Any help appreciated, I have sent a DM

  • negativeaiden Aiden (@negativeaiden) reported from Shrewsbury, England

    @Plusnet 👋 Hi there. Major WiFi issues tonight, and I can't connect to my PNH1 router to try switching off 5ghz channel. Getting to the end of my tether on this one. Please help!

  • PRHat751 Peter Rawl (@PRHat751) reported

    @plusnethelp Plusnet is poo. Case opened but nothing done. No signal, no customer service.

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    No one has apologised I just want the internet back, we have had no internet all over Christmas and was told it would be back yesterday but sat here today and nothing Plusnet are the worst internet provider I have ever been with.

  • aitch_R_aitch Rach (@aitch_R_aitch) reported

    Hello @Plusnet 👋 still no #broadband i want my 50quid back-paid for full installation,get left without any service!Your CS rep very unhelpful! I thought #virginmedia were bad,at least I had broadband! Full installation should include checking the line - no?! 🤔#Rubbish

  • miriamkirkp miriam kirkpatrick (@miriamkirkp) reported

    @TalkTalk I did and got ignored plus I don't care about it anymore. I'm happy with plusnet and they customer service and service they provide. Thanks but no thanks not getting involved with talk talk again not worth the hassle or stress, case closed for me

  • EidotheaKnows Alicia Walton (@EidotheaKnows) reported

    @plusnethelp @Plusnet why are you charging me more and more each month (upwards of £40) for internet that does not work! I am an NHS worker with 4 kids who have to stay home #help