Plusnet Outage Report in Langley, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Langley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at Plusnet
Plusnet is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Langley, England
Latest outage, problems and issue reports in Langley and nearby locations:
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Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦
(@LordScreamin) reported
from
Teynham, England
@Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access
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Adam Williams
(@AdamNWilliams3) reported
from
Minster-on-Sea, England
@Plusnet I have and as normal, ignored! Superb customer service!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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FIBRESURF. REAL HONEST BROADBAND FROM DEVON
(@Fibresurf) reported
@joelycett Was with Plusnet mobile. No working service for 2 years but still billed. Plusnet sent numerous sim cards that did not work. I eventually just cancelled the direct debit and stopped paying them and they then set 2 different debt collectors on to us
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lina
(@LinaBadass) reported
@Plusnet @plusnethelp your business service has hit rock bottom. the amount of stressed you have caused me and my business, literally lost me so much money yet you cant cancel my account without penalty because of your failed services. i honestly hate you right now.
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Rolynhome Is #StayingInStayingAlive 🕷🕸⚫
(@rolynhome) reported
@Plusnet I've now spoken to the debt collection agency you have instructed & forwarded them the emails I received confirming there was no cancellation charge. They're referring them to to your finance dept. I've received more help from them than Plusnet!! I'd never recommend your company!
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David Jones
(@daveglyndwr) reported
After many years with BT broadband I finally decided to save serious money and go with @Plusnet Very much cheaper but SO SLOW!
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Neil Cameron
(@neilfisk) reported
@Plusnet Hey, is there issues with broadband? Can't connect
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Clive Sedgebeer
(@cambrianguy) reported
Think I might cancel my switch to @Plusnet not as helpful as they claim to be I am afraid
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Hayles87
(@Hayles871) reported
@Plusnet My new router went from being 'connected' and 'no further set-up required' but still asking me to sign in to now having a solid orange light and the 'b' light lit up
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Plusnet
(@Plusnet) reported
@RadventureDave Hi there, sorry to see that there's been an issue with your connection for so long. I'll be able to help out with that, could you get back to us with your username please? - Adam - Plusnet Sheffield
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Hayles87
(@Hayles871) reported
@Plusnet First day trying to connect to your internet and wishing I'd never bothered switching! No connection on the router an no one on your phone lines super
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Rachael
(@rasda1) reported
@plusnet I have raised an issue by sending you a DM this morning. Any estimate of time for response? I note the message hasn't even been read yet.