Plusnet

Plusnet Outage Report in Langley, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Langley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Langley, Kent, England 12/16/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Langley, England

Latest outage, problems and issue reports in Langley and nearby locations:

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England

    @Plusnet I have and as normal, ignored! Superb customer service!

  • LordScreamin Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CalamityMum Lady Jane (@CalamityMum) reported

    @Plusnet just signed up. Broadband was working for about 30 mins. Can't sign in now. Waiting on helpline for over half an hour already. Can anyone help?

  • shellxalba Michelle (@shellxalba) reported

    @Plusnet @plusnethelp why is your service so awful and why can't I get hold of anyone to sort it? Been trying since yesterday, live chat disabled, multiple phone calls, the longest lasted 55 minutes and still no response, private msgd on here, still nothing!

  • just12amy Amy (@just12amy) reported

    @plusnethelp @Plusnet I've been waiting over a week for call protect to be activated on my account. No one is replying to my tweets or dms. I'm being harassed and urgently need this feature activated so I can block the number. Please help.

  • LizzieVee1951 Lizzie Vee 🧙‍♀️ (@LizzieVee1951) reported

    @Plusnet  I tried to contact you through your website but it doesn't support email, only another phone call and I cannot face hanging on for you again.

  • JackieFoy6 Jackie Foy (@JackieFoy6) reported

    @Plusnet Ordered a SIM on Friday 11 December, SIM now active and being charged, still no sign of SIM - help! Also ported my number across without SIM being delivered

  • srtnash_lee Shirley lee (@srtnash_lee) reported

    @Plusnet is there a problem with service in so45

  • B2z73 Rob Todd (@B2z73) reported

    @plusnethelp hi my broadband has been down since 12 and others i know locally are down too please can plusnet investigate as calling your phonelines is a never ending wait!

  • RealXwisdom Samuel (@RealXwisdom) reported

    Speaking to @Plusnet on the phone now. There customers support reps are argumentative. Quite rude. The network has been rubbish they won’t listen. For the sake of your lives.DON’T GO WITH @Plusnet

  • LizzieVee1951 Lizzie Vee 🧙‍♀️ (@LizzieVee1951) reported

    @Plusnet I seek compensation for the appalling 24 hours I have just experienced. You do not have a method of complaint except by phone, hence these tweets

  • SimonPa22712866 SimonPaul (@SimonPa22712866) reported

    @Tim_JC @TeaFromTheManor @Plusnet Their customer service is a disgrace. The customer helpline is literally a recorded message saying that they are not accepting calls and you should try again tomorrow!!!! It was the same message yesterday!!! I just want to speak to someone about my broadband. #plusnet