Plusnet

Plusnet Outage Report in Langley, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Langley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Langley, Kent, England 11/30/2025 00:45

November 30: Problems at Plusnet

Plusnet is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Langley, England

Latest outage, problems and issue reports in Langley and nearby locations:

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England

    @Plusnet I have and as normal, ignored! Superb customer service!

  • LordScreamin Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsRLoader Rachel Loader (@MrsRLoader) reported

    @Plusnet I am trying to cancel my mobile phone service, I don't need to transfer my number and have a 30 day contract. I can't find any info on how to do this on the app, help!!!

  • inacentre Ian John (@inacentre) reported

    @jmdlollollol @Plusnet @plusnethelp Since lockdown customers appear to become inconvenience that companies tolerating as sideline to them taking our money. Have you noticed always them who have charged us too much or charged us for a service they've failed to provide thinking when they say "Sorry" that's enough !

  • petehawk Pete Hawkins (@petehawk) reported

    @Plusnet you’re service us getting so unreliable. Outages happen daily, currently having one. What’s going on?

  • cowan_ Stuart Cowan (@cowan_) reported

    @Plusnet is your system down? Showing connected but no internet again.

  • sophiemac89 Sophie Mac (@sophiemac89) reported

    Changed internet provider to @Plusnet They cut me off my current provider but didn’t connect me with them, then said it would be 3-5 days, a week later I ring and they haven’t actually placed the order! Worst company I have ever dealt with! AVOID PLUSNET ✊🏼✊🏼✊🏼✊🏼✊🏼 #plusnet

  • roddytherobot Ray Rodden 🇬🇧 (@roddytherobot) reported

    @inacentre @Plusnet Gifgaf is good. Relative has it and pays £10 a month for what she needs. They send out a free sim card. When my contract finishes, I think I will use them. They run on the o2 network, so good coverage.

  • ukmcfry Paul (@ukmcfry) reported

    @bt_uk Hi James, I'm not sure if you can help as I'm with Plusnet but I know they're part of BT and that BT control the network speeds.

  • rufflepluffkins Ruffle Pluffkins (@rufflepluffkins) reported

    I've just moved to @Plusnet. Plusnet has cut off my mobile service and transferred it to them...before I have received my SIM card. So I have no phone.

  • empKellark1 Kellark (@empKellark1) reported

    @Plusnet Hi, my mobile signal coverage has been very poor since yesterday is there an estimate on when the problem will be repaired? In London.

  • Chris_Almey Christopher Almey (@Chris_Almey) reported

    @Plusnet broadband down? Dropped connection about 2pm and hasn't reconnected since.