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Plusnet

Plusnet Outage Report in Gillingham, Kent, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gillingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Gillingham, England

The most recent Plusnet outage reports came from the following cities: Snodland, and Southend-on-Sea.

CityProblem TypeReport Time
Snodland TV 22 days ago
Southend-on-Sea Total Blackout 1 month ago
Southend-on-Sea Internet 2 months ago
Southend-on-Sea Internet 2 months ago
Southend-on-Sea Internet 2 months ago
Southend-on-Sea Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Gillingham, England

Latest outage, problems and issue reports in Gillingham and nearby locations:

  • kate_marr
    Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • charfranklin_
    Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again ๐Ÿ˜ก absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • AdamNWilliams3
    Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England

    @Plusnet I have and as normal, ignored! Superb customer service!

  • LordScreamin
    Reverand Screaming Lord Clutch ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ณ๐Ÿ‡ฑ๐Ÿ‡บ๐Ÿ‡ฆ (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME ยฃ24.99 for a something you describe as a ' service ' which I can't even access

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LittleMisCheery
    Signorina LuceDelSole โ˜€๏ธ (@LittleMisCheery) reported

    Well @Plusnet All I can say is what a disaster!Sending an outstanding balance to debt collectors when I phoned twice to pay!Now OVER a month after raising a complaint,they send me an email to say itโ€™s resolved without even contacting me ๐Ÿ˜ณ Time to contact @financialombuds

  • serichards
    Suzy Richards ๐Ÿ‡ช๐Ÿ‡บ (@serichards) reported

    @Plusnet Hi. Itโ€™s exactly the same as itโ€™s been for weeks and weeks. No signal or 1 bar. Took 5 goes to even make a call at all and it was hard to hear the other person. Phone has been updated and rebooted anyway and itโ€™s no better.

  • nordiczoom
    Nordiczoom (@nordiczoom) reported

    @Plusnet try getting an email address for customer contacts. A phone number only for a company that provides internet. ๐Ÿ‘Ž#On hold forever.

  • filipino_chino
    Filipino Chino (@filipino_chino) reported

    @Plusnet think your email times are off slighty - just got an email 4 min ago about playing "THAT'LL BREW", login to find "Our competition is now closed."

  • veritysmart
    Verity โ“‹ ๐Ÿ’™ #PlanetOverProfit #BLM ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡ช๐Ÿ‡บ (@veritysmart) reported

    @Plusnet Can someone please activate my SIM as agreed in DMs. I am disabled and have been left without a network all day! Iโ€™ve already been made to jump hoops and hurdles. This is getting ridiculous how hard you make it for disabled customers. Too many barriers!

  • Tikilemon91
    Chloe Prytherch (@Tikilemon91) reported

    @Kranitoko Iโ€™ve been with plusnet for nearly 2 years without any issues. The one I did have was solved the same day without any fuss

  • dresdeb
    Beccy Dresden (@dresdeb) reported

    @andrewmk Yeah... I have to say though, so far the @Plusnet support staff are the nicest I've dealt with, so that's something. But in an ideal world of ICT, you'd never actually have to speak to them!

  • veritysmart
    Verity โ“‹ ๐Ÿ’™ #PlanetOverProfit #BLM ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡ช๐Ÿ‡บ (@veritysmart) reported

    @Plusnet Can someone please activate my SIM as agreed in DMs. I am disabled and have been left without a network all day! Iโ€™ve already been made to jump hoops and hurdles. This is getting ridiculous how hard you make it for disabled customers. Too many barriers!

  • McGeorgeOfTheJ1
    McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @Plusnet Another month and more problems apart from the usual random resets by the hub, blocked packets constantly forcing speeds down to absolute rubbish levels. Hope you have a different type of hub, cause this hub is absolutely old rubbish.

  • serichards
    Suzy Richards ๐Ÿ‡ช๐Ÿ‡บ (@serichards) reported

    @Plusnet Status says theyโ€™ve recently fixed an issue but they havenโ€™t. Tried to report via EE Fault reporting tool but it wonโ€™t accept it as my number is not showing as an EE number. Call quality and signal is still hopeless, even outside in farm shop car park.