Plusnet

Plusnet Outage Report in Gillingham, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Gillingham, Kent, England 11/18/2025 13:50

November 18: Problems at Plusnet

Plusnet is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gillingham, Kent, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomLeigh-on-Sea Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Gillingham, England

Latest outage, problems and issue reports in Gillingham and nearby locations:

  • LordScreamin Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England

    @Plusnet I have and as normal, ignored! Superb customer service!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RobtheWriter86 RWS (@RobtheWriter86) reported

    @Plusnet Signed up to your broadband at start of Dec 21 with an incentive of £60 reward card for new customers. Was told it would take 30 days to arrive once I signed up. It's now Feb and still no sign of it. Can't seem to get through to anyone to talk to about it either! Help!

  • grumpywonky The Captain ♿ (@grumpywonky) reported

    . @Plusnet I'd actually love to know what training your teams get re disability because it seems very clear it's not working. It is NEVER ok to ask a customer to reveal their disability/why they need accommodations - that's 101 basic #Ableism

  • SusannaWhawell Susanna Whawell (@SusannaWhawell) reported

    @Plusnet Please advise who to contact to make a complaint. I have been trying for 4 days to resolve an issue.

  • grumpywonky The Captain ♿ (@grumpywonky) reported

    . @Plusnet this has been a consistent issue for 3+ years. We're told that if X is listed on the account then 'next time' they will be able to handle everything. Instead we have to fight Every.Single.Time. It causes so much distress and harm over such a simple situation. #Ableism

  • GwendlynD Gwendlyn Drayton (@GwendlynD) reported

    @DraytonWoW @Plusnet Actually it was the contract running out today and just some bad timing on the site not working doh

  • Plusnet Plusnet (@Plusnet) reported

    @Peachtree_5 Not good! Sorry about the slow speeds, I'm sure we can get that fixed so feel free to send us a DM along with your username. - Adam - Plusnet Sheffield

  • MarmaladeGordo Flerken 🍂✨🌸 (@MarmaladeGordo) reported

    @grumpywonky @Plusnet I hope my poor attempt at funnies made you smile

  • Plusnet Plusnet (@Plusnet) reported

    @annarankin16 Hi Anna, thanks for getting in touch and I'm sorry to hear you're still having issues with your connection. I've updated the fault ticket with more info regarding this matter. -Tony Plusnet Sheffield

  • lasydaisymoo Mama Belikin (@lasydaisymoo) reported

    @Plusnet I've had no mobile signal for 4 days. You ask me to phone you for customer service. I can't (strangely enough). When will I be able to make calls again?

  • Plusnet Plusnet (@Plusnet) reported

    @shaunos_shaun Hi there, I'm sorry to hear you're having issues with your connection. While I'm unable to find any external faults, I can see your line has been a large number of disconnections. -Tony Plusnet Sheffield