Plusnet

Plusnet Outage Report in Gillingham, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Gillingham, Kent, England 03/29/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gillingham, Kent, England

The most recent Plusnet outage reports came from the following cities: Snodland and Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSnodland TV
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Gillingham, England

Latest outage, problems and issue reports in Gillingham and nearby locations:

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England

    @Plusnet I have and as normal, ignored! Superb customer service!

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • LordScreamin Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Vortex_of_Truth Vortex_of_truth (@Vortex_of_Truth) reported

    Dear @Plusnet - seems you've known about the "change payment method" being broken for YEARS now, and have STILL not done a thing to fix it. I may just cancel my Direct Debit since you can't be bothered to fix it so I can pay you. Broken on on Edge, broken on Firefox also.

  • AshbyBlair98586 Blair Ashby (@AshbyBlair98586) reported

    @Plusnet I have called many times and it is saying Plusnets number is down. Im a vulnerable person.

  • KennethBoswel14 Kenneth Boswell (@KennethBoswel14) reported

    @Plusnet we are on day 12 of not being able to contact my family or attend teams calls / interviews without using a coffee shops wifi. Are you trying for some sort of awful service award???

  • Kevvoo55 Kevin brown (@Kevvoo55) reported

    @Plusnet I’m the meantime I was hoping to get a reply into securing a new contract for 500mb at about £25 to compete with the offer from Fibrus. Can someone help with that please?

  • RoY57011889 Ro (@RoY57011889) reported

    @Plusnet Both of these plans are identical. I've already got the right plan but you now want me to pay more for the same service as my neighbour could get as a new customer for the same thing

  • sharpmike Mike Sharp (@sharpmike) reported

    @Plusnet Iv have a contract that runs for the next 16mths. However you only provide FTTC as you are locked to the Openreach network. Other ISP’s are now able to offer FTTP (much faster speeds) in my area. Am I able to exit early without penalty? There is no date for Openreach.

  • Anthony06581857 Anthony Phillips (@Anthony06581857) reported

    @Plusnet I currently do not have any broadband service. The up date from your Chatbot is stating it will be back on line by 23:59 tonight, which is more than 24h!! Can this deadline be improved?

  • WilsDavid Dave Wilson (@WilsDavid) reported

    @Plusnet Your Helpdesk aren’t interested as they say it’s passed to Greenby. I’ve been a plusnet customer for 25 years and am disgusted in your service and attitude.

  • WilsDavid Dave Wilson (@WilsDavid) reported

    @Anthony06581857 @Plusnet Their service levels are dropping so badly. Their change to Greenby has left me without email for 5 days now and their simply don’t care.

  • nojo1973 Pete Nolan 🇬🇧 (@nojo1973) reported

    @Plusnet any chance you can answer my email? Happy to take my money but not reply to me or help!!!! @martin