Plusnet

Plusnet Outage Report in Gillingham, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Gillingham, Kent, England 11/26/2025 10:30

November 26: Problems at Plusnet

Plusnet is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gillingham, Kent, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomLeigh-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Gillingham, England

Latest outage, problems and issue reports in Gillingham and nearby locations:

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • LordScreamin Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England

    @Plusnet I have and as normal, ignored! Superb customer service!

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • littlerich27 richie lennon (@littlerich27) reported

    @Plusnet you really are the worst internet provider. As of tomorrow I'm cancelling my service with you. Awful awful awful. 0/10

  • frankiegilman Frankie (@frankiegilman) reported

    @umber_statement @Plusnet This is absolutely awful, I'm so sorry x

  • sjnassoc Steve Jackson (@sjnassoc) reported

    @Plusnet hi - I’m frustrated! Got a new hub2 today, all seemed ok to set up but it took my device to a “login” page with no info on what to do next. There was blue light on hub but no internet access. I presume I need to add my broadband username &Pw somewhere?

  • PeterJWild73 Peter J Wild (@PeterJWild73) reported

    @plusnet. You've transferred my broadband service a day early and not sent me the router. You've charged me for it the hardware and have not delivered it. You've not responded to three emails and one tweet. Is the level in of service I can expect to receive from now on?

  • SteveBerke1 Steve Berke (@SteveBerke1) reported

    @Plusnet I bought a new sim but paying your direct debit on another account so I wish to cancel my old direct debit.

  • Cymroffyddlon1 Cymroffyddlon 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Cymroffyddlon1) reported

    @Plusnet I’ve been in contact, but have had no sensible answers as regards the problem. If my service does not change over by midnight as promised by your mgr I will be cancelling my order and will not be expecting any financial penalty. Not impressed. @WhichUK @BBCWatchdog for info.

  • NewisRosalyn Rosalyn Newis (@NewisRosalyn) reported

    @umber_statement @Plusnet These phone companies all seem to be rubbish at sorting out what should be a standard process and apparently want to make money off people during the worst of times. Sadmin made harder.

  • JGM_Gregory John Gregory (@JGM_Gregory) reported

    @plusnet Hi, contacting you with 2 issues I need resolving if that is OK? John

  • Campaign_me Karolina Throssell (karolina@iden.global) (@Campaign_me) reported

    Avoid @Plusnet if you want internet. We've been having probs since start and now zero internet for two days but compensation only kicks in after 3 days no internet. If I want to cancel the useless contract, it will cost me £180! What a joke! #technology

  • aerialtyke Aerial Tyke (@aerialtyke) reported

    @petercardwell @virginmedia Rid yourself of their hopeless customer service and take your money to @Plusnet.