Plusnet

Plusnet Outage Report in Gillingham, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Gillingham, Kent, England 01/10/2026 18:45

January 10: Problems at Plusnet

Plusnet is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Gillingham, Kent, England

The most recent Plusnet outage reports came from the following cities: Maidstone and Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Gillingham, England

Latest outage, problems and issue reports in Gillingham and nearby locations:

  • LordScreamin Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England

    @Plusnet I have and as normal, ignored! Superb customer service!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KyleInglis23 Kyle Inglis (@KyleInglis23) reported

    @Plusnet every night recently our wifi disconnects, comes on and off but last couple of nights its been off nearly all night! Is there an issue in our area? Ab439ew is our postcode!

  • BeldomN Norman (@BeldomN) reported

    @carolinehannam @Plusnet I am a customer of theirs Caroline. They do not have a good customer service!! Leaving them as soon as my contract expires. Hope you get it resolved soon..

  • FionaGowenlock Fiona Gowenlock (@FionaGowenlock) reported

    @Plusnet hello I sent a direct message yesterday about my router problems and possible upgrade to fibre. Not sure if you have seen it yet. Thanks.

  • minniebirch Minnie Birch ♫ (@minniebirch) reported

    @RunninOnEmptee Sorry to hear that. It does often feel the good customer service goes out the window once you've signed up! Im with plusnet and they've been good so far but if you've had issues before guess you'd be wary to switch to them

  • JoanSherriff Joan Sherriff (@JoanSherriff) reported

    @wevegotwheels We're with Vodafone and they seem to be best here. Plusnet were dire and there are constant service drops on sky and virgin going by the local fb. Are you on their top service - it might be worth checking to see if they can improve.

  • GirlinManc Janey (@GirlinManc) reported

    @plusnet charged me for a router I never asked for! Good honest broadband from Yorkshire?! #plusnet

  • BlondeTheresa Theresa (@BlondeTheresa) reported

    @Plusnet is there an outage with your mobile service. Haven't had a signal for last hour

  • SallyShrestha Sally Shrestha (@SallyShrestha) reported

    @Plusnet very poor service today, Sunday. No internet, no TV. Unable to work. Very stressed and dissatisfied with the help on the website. I haven’t changed any settings so why is the hub constantly flashing red/ orange?

  • jonnypmasters Jonny Masters (@jonnypmasters) reported

    Hey @Plusnet our Internet has just gone down. Can you help? #hopingforarescue

  • _AndrewDav Andrew Davies (@_AndrewDav) reported

    @Plusnet Where's my broadband router? We're 5 days into the switch over period from BT and I now have no Internet. **** service doesn't begin to describe it #epicfail