Plusnet Outage Report in Kirkintilloch, East Dunbartonshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Kirkintilloch, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kirkintilloch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Kirkintilloch, East Dunbartonshire, Scotland
The most recent Plusnet outage reports came from the following cities: Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi |
Community Discussion
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Plusnet Issues Reports Near Kirkintilloch, Scotland
Latest outage, problems and issue reports in Kirkintilloch and nearby locations:
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Catherine 🏴🇬🇧
(@katie4249) reported
from
Paisley, Scotland
@plusnethelp Woke up this morning to our internet speed dropping again. Even rebooting didn't help this time. So enough is enough and we have started the switch to Sky for broadband and mobile. Last 18 months with @Plusnet have been awful.
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ronnie orr
(@ronnieorr10) reported
from
Glasgow, Scotland
@Plusnet so I called plusnet explained enjineer came out still dropping signal and all I get is yes we can see it's dropped several times paying for a service that I can't use
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Catherine 🏴🇬🇧
(@katie4249) reported
from
Paisley, Scotland
@plusnethelp @RRS91718 All sorted. Called customer service. Still not happy about time taken and lack of information from plusnet mobile though
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Hollie French
(@hollie_french20) reported
from
Glasgow, Scotland
@Plusnet have left us stranded to try to work and socialise from home with no internet for 10 days, at LEAST 4 more days untill it might be fixed, poor communication and NO INFO on compensation. What do we do @plusnethelp ?
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Stephen Gordon
(@mode101uk) reported
from
Glasgow, Scotland
@plusnethelp I have been a Plusnet customer for quite a few years now but since moving address in Nov 2018 I have had nothing but issue with the billing system...and it continues...bill meant to be issued 7th Oct...was issued today...system will not let me pay it!!
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Anthony 🌏♿
(@geordie_travels) reported
from
Glasgow, Scotland
..without Wi-Fi (probably) all weekend. Wonderful when I have a stack of deadlines and need a stable connection for liaising with clients. Your customer support was a bit underwhelming too! Seriously annoyed already... @Plusnet @plusnethelp. Thanks a blummin' lot!!! #URGH!!!
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Celtic Fanzone 🍀
(@celticfanzone) reported
from
Cambuslang, Scotland
@Plusnet Any issues in G72 postcode, Internet been down a wee while now? 🤔
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Catherine 🏴🇬🇧
(@katie4249) reported
from
Paisley, Scotland
@plusnethelp We have to reboot our rooter every 3-4 weeks as speed keeps falling. Can't wait till September when we can leave. Nobody at Plusnet wants to take responsibility of this problem.
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Arda
(@Ardabalci01) reported
from
Glasgow, Scotland
@Plusnet Moved to Glasgow, my internet been dropping so badly. Engineer came, still no change. Called again today 3rd time and opened question. I like to have the service that I pay for. Thanks.
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Pete Jeffrey
(@petejeffrey) reported
from
Glasgow, Scotland
@Plusnet hi, is there a problem with your network in Glasgow? My internet has been dropping off pretty much every few minutes since last night 😒
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Stevie J
(@Sassenachtweet) reported
from
Glasgow, Scotland
@Plusnet @plusnethelp is there anyone in? Anyone around to help?
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David Crichton
(@Cliff_Hill) reported
from
Coatbridge, Scotland
@Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now it’s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.
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Hokushin_Karate
(@Hokushin_Karate) reported
from
Strathblane, Scotland
@Plusnet is the Internet down in the G63 9 area?
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Stephen Griffiths
(@sgriff1990) reported
from
Coatbridge, Scotland
@Plusnet Hi, do you not support text messages to short code premium sms numbers?
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Kenny Parker
(@MrKennyParker) reported
from
Hamilton, Scotland
@Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless
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Imran Mohammed
(@imy69) reported
from
Cambuslang, Scotland
@Plusnet Hi, i am having issues with my connection at home and router flashing orange light. Not sure whats happened. When will this be fixed?
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Andrew Bradley Photography
(@AndrewCameraGuy) reported
from
Glasgow, Scotland
So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that it’s barely useable. Only a week to go of the worst service. #broadband #dontsettle
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Hollie French
(@hollie_french20) reported
from
Glasgow, Scotland
Day ??? of Lockdown, Day 18 of Dry January, Day 5 of no Wi-Fi, (Day 3 of calling Plusnet to fix this). This is what we live for...
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Euan Cannon
(@spudmalinky) reported
from
Cambuslang, Scotland
@Plusnet not great customer service just ignoring your customers 😒
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Southside Trekkie 🏳️🌈🏴🦄🖖🏻💖💜💙
(@SouthsideTrekk1) reported
from
Glasgow, Scotland
@JennyBratty @Plusnet Yeah, that’s not on. I’ve never had an issue so far other than being slow to repair a damaged line but I think this is an open reach issue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Josh McDermid
(@JoshuaMcDermid) reported
@Plusnet Why haven't any of my tweets or messages been replied to since I wrote them days ago now? Awful customer service.
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Craig Rumble
(@lvs2run_) reported
@RunningCarl Worth a chat with BT retentions to see if they’ll do you a deal but the closest they could get was £40 when PlusNet was £27.99 so I said my farewells. You lose the WiFi anywhere stuff and the cloud storage BT offer but I never used either so it was an easy choice.
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Chris Higgs Events
(@ChrisHiggs) reported
@Plusnet I've initiated a switch to Plusnet having previously been a customer. I'd really like to use my old router rather than the 'hub one'. Can I do this?
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Donna Pasquill 🏳️⚧️
(@Pasquills) reported
I am sick of this now, I am paying for full fibre and getting no fibre. Sort this out @Plusnet I want compensation as I can not use my internet to stream any tv. Should never have renewed the contract last month. It has been useless. I have sent DM like asked.
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Ian Pennock 🏴🍺⚽️🏁🏈 🏉🏎🏍
(@Ian_67) reported
Appalling customer service from @Plusnet. Took over my 83 year old mothers line and have cut her off from both phone & Internet. My sister has spent weeks phoning them and all they say is will be sorted this week. It’s not yet you keep taking DD @Ofcom
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Caro JH 🇬🇧🇳🇴🇺🇸🇨🇦🇮🇱🇸🇪🇩🇪🇺🇦
(@Farmo05) reported
@petemorristwit We used to have BT Broadband, but when costs shot thru the roof we went to PlusNet (believe a subsidiary of BT). We've never looked back. But can't advise on TV, but there are so many great streaming programmes now.
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DrSuzanneConboy-Hill
(@strayficshion) reported
@Plusnet Not when you need to contact them via text or reply to a text concerning an ongoing incident. Why is it not in your network when organisations such as @UKPowerNetworks use short form to contact users in the event of an emergency?
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TheirBootcleaner
(@satsumapeeler) reported
@Plusnet hi my internets down your agent suggested getting an unlimited data plan from my mobile service while I wait for engineer and that plusnet would refund me the cost. Is that correct?
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Champagne Sports Bra
(@_TorJohansson_) reported
Hi @plusnethelp @Plusnet I renewed my contact - all exactly as before. I was sent a new hub. I’m trying to connect but everytime I’ve put in my password it goes to the hub manager. It say its connected, the light is blue but still not going further than the manager. Please help!
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Arthur Donaldson🏴🇬🇧 (the real one)
(@arfurmometer) reported
@petemorristwit Customer service is crap, Plusnet same since BT buy-out.