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Plusnet

Plusnet Outage Report in Kirkintilloch, East Dunbartonshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Kirkintilloch, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kirkintilloch, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Kirkintilloch, Scotland

The most recent Plusnet outage reports came from the following cities: Glasgow.

CityProblem TypeReport Time
Glasgow Internet 13 days ago
Glasgow Total Blackout 15 days ago
Glasgow Internet 23 days ago
Glasgow Internet 26 days ago
Glasgow Wi-fi 1 month ago
Glasgow Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Kirkintilloch, Scotland

Latest outage, problems and issue reports in Kirkintilloch and nearby locations:

  • Hokushin_Karate
    Hokushin_Karate (@Hokushin_Karate) reported from Strathblane, Scotland

    @Plusnet is the Internet down in the G63 9 area?

  • celticfanzone
    Celtic Fanzone πŸ€ (@celticfanzone) reported from Cambuslang, Scotland

    @Plusnet Any issues in G72 postcode, Internet been down a wee while now? πŸ€”

  • AndrewCameraGuy
    Andrew Bradley Photography (@AndrewCameraGuy) reported from Glasgow, Scotland

    So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that it’s barely useable. Only a week to go of the worst service. #broadband #dontsettle

  • Ardabalci01
    Arda (@Ardabalci01) reported from Glasgow, Scotland

    @Plusnet Moved to Glasgow, my internet been dropping so badly. Engineer came, still no change. Called again today 3rd time and opened question. I like to have the service that I pay for. Thanks.

  • katie4249
    Catherine πŸ΄σ §σ ’σ ³σ £σ ΄σ ΏπŸ‡¬πŸ‡§ (@katie4249) reported from Paisley, Scotland

    @plusnethelp We have to reboot our rooter every 3-4 weeks as speed keeps falling. Can't wait till September when we can leave. Nobody at Plusnet wants to take responsibility of this problem.

  • petejeffrey
    Pete Jeffrey (@petejeffrey) reported from Glasgow, Scotland

    @Plusnet hi, is there a problem with your network in Glasgow? My internet has been dropping off pretty much every few minutes since last night πŸ˜’

  • SouthsideTrekk1
    Southside Trekkie πŸ³οΈβ€πŸŒˆπŸ΄σ §σ ’σ ³σ £σ ΄σ ΏπŸ¦„πŸ––πŸ»πŸ’–πŸ’œπŸ’™ (@SouthsideTrekk1) reported from Glasgow, Scotland

    @Plusnet been trying to get hold of someone for 2 hours now. Working from home today so have had to cancel appointments at short notice. Not a peep on here from you either. Please sort this!

  • geordie_travels
    Anthony πŸŒβ™Ώ (@geordie_travels) reported from Glasgow, Scotland

    ..without Wi-Fi (probably) all weekend. Wonderful when I have a stack of deadlines and need a stable connection for liaising with clients. Your customer support was a bit underwhelming too! Seriously annoyed already... @Plusnet @plusnethelp. Thanks a blummin' lot!!! #URGH!!!

  • spudmalinky
    Euan Cannon (@spudmalinky) reported from Cambuslang, Scotland

    @Plusnet not great customer service just ignoring your customers πŸ˜’

  • katie4249
    Catherine πŸ΄σ §σ ’σ ³σ £σ ΄σ ΏπŸ‡¬πŸ‡§ (@katie4249) reported from Paisley, Scotland

    @plusnethelp @RRS91718 All sorted. Called customer service. Still not happy about time taken and lack of information from plusnet mobile though

  • SouthsideTrekk1
    Southside Trekkie πŸ³οΈβ€πŸŒˆπŸ΄σ §σ ’σ ³σ £σ ΄σ ΏπŸ¦„πŸ––πŸ»πŸ’–πŸ’œπŸ’™ (@SouthsideTrekk1) reported from Glasgow, Scotland

    @JennyBratty @Plusnet Yeah, that’s not on. I’ve never had an issue so far other than being slow to repair a damaged line but I think this is an open reach issue.

  • Cliff_Hill
    David Crichton (@Cliff_Hill) reported from Coatbridge, Scotland

    @Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now it’s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.

  • Sassenachtweet
    Stevie J (@Sassenachtweet) reported from Glasgow, Scotland

    @Plusnet @plusnethelp is there anyone in? Anyone around to help?

  • sgriff1990
    Stephen Griffiths (@sgriff1990) reported from Coatbridge, Scotland

    @Plusnet Hi, do you not support text messages to short code premium sms numbers?

  • hollie_french20
    Hollie French (@hollie_french20) reported from Glasgow, Scotland

    @Plusnet have left us stranded to try to work and socialise from home with no internet for 10 days, at LEAST 4 more days untill it might be fixed, poor communication and NO INFO on compensation. What do we do @plusnethelp ?

  • imy69
    Imran Mohammed (@imy69) reported from Cambuslang, Scotland

    @Plusnet Hi, i am having issues with my connection at home and router flashing orange light. Not sure whats happened. When will this be fixed?

  • katie4249
    Catherine πŸ΄σ §σ ’σ ³σ £σ ΄σ ΏπŸ‡¬πŸ‡§ (@katie4249) reported from Paisley, Scotland

    @plusnethelp Woke up this morning to our internet speed dropping again. Even rebooting didn't help this time. So enough is enough and we have started the switch to Sky for broadband and mobile. Last 18 months with @Plusnet have been awful.

  • hollie_french20
    Hollie French (@hollie_french20) reported from Glasgow, Scotland

    Day ??? of Lockdown, Day 18 of Dry January, Day 5 of no Wi-Fi, (Day 3 of calling Plusnet to fix this). This is what we live for...

  • ronnieorr10
    ronnie orr (@ronnieorr10) reported from Glasgow, Scotland

    @Plusnet so I called plusnet explained enjineer came out still dropping signal and all I get is yes we can see it's dropped several times paying for a service that I can't use

  • mode101uk
    Stephen Gordon (@mode101uk) reported from Glasgow, Scotland

    @plusnethelp I have been a Plusnet customer for quite a few years now but since moving address in Nov 2018 I have had nothing but issue with the billing system...and it continues...bill meant to be issued 7th Oct...was issued today...system will not let me pay it!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisPaveley
    Chris Paveley (@ChrisPaveley) reported

    Help, Plusnet Hub One Router, Wifi keeps dropping out. Have refreshed Channel allocations as suggested but till dropping out. If I reset the entire router it works for a few hours and then the fault returns. Ethernet connections works fine with no dropout at all. Any suggestions?

  • katy_clouds
    ☁️Katy Clouds☁️ (@katy_clouds) reported

    @Plusnet Terrible service. Had trouble paying my bill due to covid but needed internet to EARN THE MONEY in order to pay you. Cut me off despite payment plan and now haven't bothered sending me the promised new modem and apology AVOID LIKE THE PLAGUE

  • GeekNamedMike
    M I K E πŸ”Έ (@GeekNamedMike) reported

    Just switched to @Plusnet, nearly Β£10 a month cheaper than BT. I had no issues with BT at all but when it's that much cheaper, it was a no brainer

  • MartinSo1984
    Martin (@MartinSo1984) reported

    @Plusnet do you have phoneline issues at the moment? Seems it cuts off as soon as it attempts to connect me to a line?

  • Spigcore
    Ace McCloud (@Spigcore) reported

    @Plusnet having no-one answer your customer care line is not a very good way of keeping customers.

  • traceyCphoto
    Tracey (@traceyCphoto) reported

    @plusnethelp great customer service..no acknowledgement whatsoever of my complaint!! Come on Plusnet, buck your ideas up. You take enough of our money!

  • LxPeanut
    Peanut (@LxPeanut) reported

    @Plusnet day 2 of no router when I'm paying for the service. And day 2 of no answer on your "award winning" customer service line. What was tulhe award for longest wait times?

  • MartinSo1984
    Martin (@MartinSo1984) reported

    @kejamieson_ @Plusnet I have a spare Plusnet router here I can send you now I’ve left them if that would help?

  • RusseldMcLean
    Russel McLean (@RusseldMcLean) reported

    Looks like @Plusnet mobile signal has changed in my flat though -- no reception in back rooms after years of great reception...

  • koka50
    koka (@koka50) reported

    @plusnethelp extremely poor customer service contacted for advice on how to lodge complaint call handler was abrupt, rude and obnoxious in manner to say the least. Quite concerning that plusnet customer service can claim that they are also part of the complaint team!! ?? really