Plusnet Outage Report in Kirkintilloch, East Dunbartonshire, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkintilloch, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kirkintilloch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Plusnet
Plusnet is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (67%)
-
Wi-fi (17%)
-
Total Blackout (8%)
-
E-mail (4%)
-
Phone (3%)
-
TV (1%)
Live Outage Map Near Kirkintilloch, East Dunbartonshire, Scotland
The most recent Plusnet outage reports came from the following cities: Glasgow and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
||
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Airdrie |
Internet | |
| Glasgow |
||
| Glasgow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Kirkintilloch, Scotland
Latest outage, problems and issue reports in Kirkintilloch and nearby locations:
-
Stephen Griffiths
(@sgriff1990) reported
from
Coatbridge, Scotland
@Plusnet Hi, do you not support text messages to short code premium sms numbers?
-
Euan Cannon
(@spudmalinky) reported
from
Cambuslang, Scotland
@Plusnet not great customer service just ignoring your customers 😒
-
Andrew Bradley Photography
(@AndrewCameraGuy) reported
from
Glasgow, Scotland
So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that it’s barely useable. Only a week to go of the worst service. #broadband #dontsettle
-
Catherine 🏴🇬🇧
(@katie4249) reported
from
Paisley, Scotland
@plusnethelp @RRS91718 All sorted. Called customer service. Still not happy about time taken and lack of information from plusnet mobile though
-
Kenny Parker
(@MrKennyParker) reported
from
Hamilton, Scotland
@Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless
-
Anthony 🌏♿
(@geordie_travels) reported
from
Glasgow, Scotland
..without Wi-Fi (probably) all weekend. Wonderful when I have a stack of deadlines and need a stable connection for liaising with clients. Your customer support was a bit underwhelming too! Seriously annoyed already... @Plusnet @plusnethelp. Thanks a blummin' lot!!! #URGH!!!
-
Catherine 🏴🇬🇧
(@katie4249) reported
from
Paisley, Scotland
@plusnethelp We have to reboot our rooter every 3-4 weeks as speed keeps falling. Can't wait till September when we can leave. Nobody at Plusnet wants to take responsibility of this problem.
-
Southside Trekkie 🏳️🌈🏴🦄🖖🏻💖💜💙
(@SouthsideTrekk1) reported
from
Glasgow, Scotland
@JennyBratty @Plusnet Yeah, that’s not on. I’ve never had an issue so far other than being slow to repair a damaged line but I think this is an open reach issue.
-
Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk Thankfully I have PlusNet saving the day…. Virgin can expect armageddon if it all goes down and Ive cut off PlusNet
-
Paul Vandermotten
(@pvander73) reported
from
Glasgow, Scotland
And for the umpteenth time my wifi through @plusnet has crashed!! Shite company, shite service, shite, shite, shite, shite, shite!!! Anyone reading this stay ******** away from this useless shower of shite!
-
Catherine 🏴🇬🇧
(@katie4249) reported
from
Paisley, Scotland
@plusnethelp Woke up this morning to our internet speed dropping again. Even rebooting didn't help this time. So enough is enough and we have started the switch to Sky for broadband and mobile. Last 18 months with @Plusnet have been awful.
-
Imran Mohammed
(@imy69) reported
from
Cambuslang, Scotland
@Plusnet Hi, i am having issues with my connection at home and router flashing orange light. Not sure whats happened. When will this be fixed?
-
Hollie French
(@hollie_french20) reported
from
Glasgow, Scotland
Day ??? of Lockdown, Day 18 of Dry January, Day 5 of no Wi-Fi, (Day 3 of calling Plusnet to fix this). This is what we live for...
-
Stevie J
(@Sassenachtweet) reported
from
Glasgow, Scotland
@Plusnet @plusnethelp is there anyone in? Anyone around to help?
-
Hollie French
(@hollie_french20) reported
from
Glasgow, Scotland
@Plusnet have left us stranded to try to work and socialise from home with no internet for 10 days, at LEAST 4 more days untill it might be fixed, poor communication and NO INFO on compensation. What do we do @plusnethelp ?
-
Hokushin_Karate
(@Hokushin_Karate) reported
from
Strathblane, Scotland
@Plusnet is the Internet down in the G63 9 area?
-
Celtic Fanzone 🍀
(@celticfanzone) reported
from
Cambuslang, Scotland
@Plusnet Any issues in G72 postcode, Internet been down a wee while now? 🤔
-
Stephen Gordon
(@mode101uk) reported
from
Glasgow, Scotland
@plusnethelp I have been a Plusnet customer for quite a few years now but since moving address in Nov 2018 I have had nothing but issue with the billing system...and it continues...bill meant to be issued 7th Oct...was issued today...system will not let me pay it!!
-
David Crichton
(@Cliff_Hill) reported
from
Coatbridge, Scotland
@Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now it’s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.
-
Arda
(@Ardabalci01) reported
from
Glasgow, Scotland
@Plusnet Moved to Glasgow, my internet been dropping so badly. Engineer came, still no change. Called again today 3rd time and opened question. I like to have the service that I pay for. Thanks.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Cathgroom
(@Cathgroom1) reported
@Plusnet @YorkshireTea Youve taken over our broadband but we have no equipment which leaves us with no hot water or heating and I think 5 days to respond is really unacceptable, I have tried ringing but don’t have relevant account details as I’m on holiday so can’t pass security. Will tea help!!!!
-
Roy Cruse
(@roycruse) reported
@plusnethelp Hi we have 2 plusnet phones in the house and both have no signal today - whats up ??? TR9 6QA
-
Helen Evans
(@Criddmeister) reported
@Plusnet Our internet and phone service has been down for almost a week, and although we appreciate it has been caused by a local incident, will you refund us for the time we have had no service? Thanks
-
Adam Chown
(@Chownie1) reported
@Plusnet Sure. Love the business model: i) Take customer's money. ii) Fail to provide service. iii) Make customer jump through hoops to cancel. Terrible, terrible, terrible.
-
🎃Canon AlBailey's Scrapbook🎃
(@guyrbailey) reported
@TeessideLive Given how much Mayor Plusnet pours into an airport that will never make a penny, this would be a far better use of our money
-
nacra6
(@nacra6) reported
Hi, my Plusnet username is nacra6 supply address NW3 5AJ. I am having an awful service, I sorely regret switching to you and I will leave you as soon as I can.
-
Jane
(@darcy2010_jane) reported
@Plusnet regular as clockwork as it approaches my billing date my internet starts to be intermittent. Or goes down completely as it has done now. Don't tell me wiring your engineer last person to touch it. I am in credit do not need to make payment.
-
Charles Lanfear
(@cclanfear) reported
@Plusnet, where customer service is the only service you receive. Great customer service folks, but I'd rather not have to keep talking to them. Two weeks of delays and regular calls. Still murdering my wallet with mobile data charges with no end in sight.
-
Roy Cruse
(@roycruse) reported
@Plusnet Hi we have 2 plusnet phones in the house and both have no signal today - whats up ??? TR9 6QA
-
Melissa Park
(@PiperPark4) reported
@Plusnet I urgently need to use my mobile abroad. Despite my data being switched off I have reached my SmartCap so can’t make calls - including calling you to sort this out! Please help!