Plusnet

Plusnet Outage Report in Kenilworth, Warwickshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kenilworth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kenilworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kenilworth, Warwickshire, England 12/18/2025 00:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kenilworth, Warwickshire, England

The most recent Plusnet outage reports came from the following cities: Birmingham and Coventry.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Kenilworth, England

Latest outage, problems and issue reports in Kenilworth and nearby locations:

  • firkins11 Dan Firkins (@firkins11) reported from Birmingham, England

    @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

  • Lockstock277 Matt Wood (@Lockstock277) reported from Rugby, England

    "I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.

  • misssheepy Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet . There seems to be a trend. Poor connection speed. If yr router is so poor stop providing it provide then £35 one you want me to buy. I raised this back in April still not sorted and when I leave I have to pay early leaving payment! Shocking

  • misssheepy Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet Why do you have so many dissatisfied customers. Is it A) poor Internet connection or B) poor customer service or c) everything about plusnet rubbish!

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • woofstreats Woof's Treats (@woofstreats) reported from Coventry, England

    @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • megbkent ⭐Megan Bates⭐ (@megbkent) reported

    @Plusnet I'm trying to donate to Save the Children Christmas Jumper Day but I keep getting error 21. Help!

  • Frances89438855 Francesca Valentino (@Frances89438855) reported

    @Plusnet our internet is down and when I try to call the number on the site it says it's not recognised. Put me in contact with someone now please.

  • majandmaltby Michelle Abadie (@majandmaltby) reported

    @tesco can you give me an email so that I can make a complaint? Or are you like @plusnet who actually told me that they don't communicate / offer support by email anymore?

  • carbon3coin1 carbon3coin (@carbon3coin1) reported

    @Plusnet It seems i have been charged £10.20 for early termination when i was out of contract i will not be paying and i will not be a returning customer been with plusnet on/off for years.

  • BobRoss67493418 Bob (@BobRoss67493418) reported

    Hi @Plusnet. It's now been over a month since I left you. I still haven't been refunded for the 23 days I paid for your service but didn't actually have it. My latest bill says I am in £30.63 credit. I would like you to pay this to me immediately. No more messing about please.

  • dr_smithy Stu (@dr_smithy) reported

    @plusnet Morning, have woken to no broadband, landline is fine. All connected up, nothing has changed at all. Have rebooted and reset hub, made no difference. Help please !

  • Plusnet Plusnet (@Plusnet) reported

    @Frances89438855 I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • theredbull Iain (@theredbull) reported

    Context: mail has been Foxtrot Uniform Charlie Kilo Echo Delta for more than a month, and plusnet seem unable to do basic support for the account/

  • RobertsonDawn3 Dawn Robertson #RejoinEU #FBPE (@RobertsonDawn3) reported

    Is @Plusnet UK's worst phone/internet supplier? My a/c was hacked in mid-Nov. & still not back online & no compensation offered at busiest time of year for book sales - talk about ruining Christmas - all they want to talk about is getting my direct debit working again

  • sabele26 sabele (@sabele26) reported

    @Plusnet It’s sorted now (except for my poor neighbours landline!)