Plusnet Outage Report in Kenilworth, Warwickshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Kenilworth, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kenilworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Kenilworth, Warwickshire, England
The most recent Plusnet outage reports came from the following cities: Birmingham and Warwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Kenilworth, England
Latest outage, problems and issue reports in Kenilworth and nearby locations:
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Tim K | The Once and Future Skater
(@shoddyknight) reported
from
Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
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Dan Firkins
(@firkins11) reported
from
Birmingham, England
@plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing
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Emma Wilson
(@misssheepy) reported
from
Royal Leamington Spa, England
@Plusnet Why do you have so many dissatisfied customers. Is it A) poor Internet connection or B) poor customer service or c) everything about plusnet rubbish!
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Richard Doherty
(@TheKentishBrum) reported
from
Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
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Wendy Lloyd
(@wendylloyd) reported
from
Birmingham, England
@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
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Matt Wood
(@Lockstock277) reported
from
Rugby, England
"I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
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ANDY TPA WBA 🏴
(@b68baggie) reported
from
Birmingham, England
@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
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Emma Wilson
(@misssheepy) reported
from
Royal Leamington Spa, England
@Plusnet . There seems to be a trend. Poor connection speed. If yr router is so poor stop providing it provide then £35 one you want me to buy. I raised this back in April still not sorted and when I leave I have to pay early leaving payment! Shocking
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Woof's Treats
(@woofstreats) reported
from
Coventry, England
@Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.
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Richard Baily
(@foraneasylife) reported
from
Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Crystal
(@CrysTalksVlogs) reported
I could never get involved in a virtual TV audience, my Internet cuts out way too often, cheers Plusnet 🙄👍. Would love to know what broadband providers the #SaturdayNightTakeaway audience use lol
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Mariska Nielsen
(@ShiningMoogie) reported
@Plusnet are there problems on your mobile network at the moment? I've got no bars this morning and nor have my local family members either :/
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esta
(@communesta) reported
yesterday I called plusnet about our broken internet and then john lewis about our broken telly.... i am woman of action
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Plusnet Help
(@plusnethelp) reported
@cbr1100xxmark Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Anoush
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Jatroa 🏴
(@jatroa) reported
@plusnethelp Thank you. But, oddly enough, I am capable if looking this sort of thing up. Do you always assume plusnet customers are this stupid? - Note the ‘no comment’ on the routers tho’.
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Kirstin Leese
(@kirstin_leese) reported
@grezwell19 @Plusnet Put in a complaint online. I got told by the technical team to “just google” the ombudsman, the complaints team let me out of the contract with no fees. They have no control over what the technical team are telling people.
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Grizzle
(@Grizzle8814) reported
@plusnethelp @Plusnet Sent a message to the help page regarding an issue with my activation date. Says on my account page that my broadband order should take a week to complete and I haven't received any emails or information about my router and my activation date
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Echo Cafe
(@Echo_Cafe) reported
@plusnethelp I have been a Plusnet customer for over 5 years. I have a very old modem with separate router. I get around 30mbps speeds with wired connection but 15mbps when using wireless (& it drops). Same on all devices, even if next to router. Please can I have a new one? 🙏
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Adam Balkham
(@blidwize_united) reported
I recently switched to @Plusnet leading to many drops in connection. Their advisor blamed the issue on the hardwiring and said that an engineer would cost a significant fee! (1/3)
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Adam Balkham
(@blidwize_united) reported
I am disappointed @Plusnet did not recognise the issue, quickly apportioning the blame. How are less tech savvy customers expected to manage? (3/3)