Plusnet Outage Report in Kenilworth, Warwickshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Kenilworth, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kenilworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Kenilworth, Warwickshire, England
The most recent Plusnet outage reports came from the following cities: Birmingham, Warwick and Coventry.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Warwick |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Kenilworth, England
Latest outage, problems and issue reports in Kenilworth and nearby locations:
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
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Richard Doherty
(@TheKentishBrum) reported
from
Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
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Ruth Illing
(@RP_VictorHarvey) reported
from
Rugby, England
@Plusnet It’s also been so odd that the faults team has emailed when they promised to call. The problem is no internet - how does an email keep them informed?
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Emma Wilson
(@misssheepy) reported
from
Royal Leamington Spa, England
@Plusnet Why do you have so many dissatisfied customers. Is it A) poor Internet connection or B) poor customer service or c) everything about plusnet rubbish!
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Ruth Illing
(@RP_VictorHarvey) reported
from
Rugby, England
@Plusnet please can someone help? I’m sat with my elderly parents who have been on hold for over 50 minutes. Not fantastic customer service so far!
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Richard Baily
(@foraneasylife) reported
from
Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
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ANDY TPA WBA 🏴
(@b68baggie) reported
from
Birmingham, England
@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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Emma Wilson
(@misssheepy) reported
from
Royal Leamington Spa, England
@Plusnet . There seems to be a trend. Poor connection speed. If yr router is so poor stop providing it provide then £35 one you want me to buy. I raised this back in April still not sorted and when I leave I have to pay early leaving payment! Shocking
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Dan Firkins
(@firkins11) reported
from
Birmingham, England
@plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing
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Tim K | The Once and Future Skater
(@shoddyknight) reported
from
Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
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Woof's Treats
(@woofstreats) reported
from
Coventry, England
@Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.
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Wendy Lloyd
(@wendylloyd) reported
from
Birmingham, England
@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
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Matt Wood
(@Lockstock277) reported
from
Rugby, England
"I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Eve Jackson
(@EveJack08071600) reported
@Plusnet internet keeps cutting off and speed test on google was poor! Having to pay for more data to actually be able to do some work!
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Neil
(@higheight) reported
@BobaFatt @virginmedia @Plusnet Can't believe how badly you've been treated by them mate, it's a comedy of errors. Not that it's funny given how much you've had to pay out on mobile data. Clowns.
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Rea Jones
(@ReaJones) reported
Anybody thinking of going with @Plusnet do no bother. Been almost 2 weeks with no internet, 4th day of sitting in and waiting for engineers hoping they’ll turn up! Very poor service! AVOID
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Peter Shane Anderson
(@ShaneAnderson99) reported
@Plusnet @OpenreachHelp Pls work together! Endless Cease & Reprovides, numerous Lift & Shifts still no broadband. ‘Nothing more I can do’ from all but 1 engineer (Dave 14&16th Aug) only engineer who stuck with it till he got the job done. M.W. Pls HELP -ACTIVATION NOT AGGRAVATION
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sarah smith smizz ✏️✏️✏️ スミッツ
(@smizz) reported
@tryingtobeaDr which provider are you with? BT are supposed to give never dropout of coverage wifi, as you can use your cellphone as a hotspot with them. We've been through all the providers here: Sky internet - seems the most reliable of BT, talk-talk, virgin, Plusnet & is the cheapest!
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Bobby Xennial | DJ BobaFatt
(@BobaFatt) reported
@higheight @virginmedia @Plusnet Thanks, will check them out. Can't be any worse than Virgin, that's for sure! Unbelievably bad.
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Mendip Sid
(@PaulStillman5) reported
@Plusnet "award winning cust service" this is the company that referred 2.5k ex customer details to a debt collection agency! Other providers are avail.
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exilednortherner 💙
(@19mufc79) reported
@Plusnet sorry for the feedback I left last night saying the service was sh*te...a very lovely man called Martin sorted out the router issue this morning and reset it all. Jobs a goodun. #plusnet
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Faith ♡
(@faithbater) reported
@Plusnet my wifi says connected but no internet/ authorisation needed. It has been like this for the last 2 days. Everytime I click on the hub page is says connection is fine but its not working
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Peter Shane Anderson
(@ShaneAnderson99) reported
@Plusnet "Broadband Provider of the Year Winner 2021. We won four big trophies at this year's event including Best Provider Customer Service for an incredible eight years in a row”. OKAY, SO WHY CAN’T YOU GET MY BROADBAND WORKING?? 10 days with it, 14 without. No prize from me.