Plusnet Outage Report in Kenilworth, Warwickshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Kenilworth, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kenilworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Kenilworth, Warwickshire, England
The most recent Plusnet outage reports came from the following cities: Coventry and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Kenilworth, England
Latest outage, problems and issue reports in Kenilworth and nearby locations:
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Dan Firkins
(@firkins11) reported
from
Birmingham, England
@plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing
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Emma Wilson
(@misssheepy) reported
from
Royal Leamington Spa, England
@Plusnet . There seems to be a trend. Poor connection speed. If yr router is so poor stop providing it provide then £35 one you want me to buy. I raised this back in April still not sorted and when I leave I have to pay early leaving payment! Shocking
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Woof's Treats
(@woofstreats) reported
from
Coventry, England
@Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.
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ANDY TPA WBA 🏴
(@b68baggie) reported
from
Birmingham, England
@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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Matt Wood
(@Lockstock277) reported
from
Rugby, England
"I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.
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Richard Baily
(@foraneasylife) reported
from
Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
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Emma Wilson
(@misssheepy) reported
from
Royal Leamington Spa, England
@Plusnet Why do you have so many dissatisfied customers. Is it A) poor Internet connection or B) poor customer service or c) everything about plusnet rubbish!
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
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Richard Doherty
(@TheKentishBrum) reported
from
Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
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Tim K | The Once and Future Skater
(@shoddyknight) reported
from
Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Judith Horth
(@jehorth) reported
@plusnethelp My BT service has stopped but Plusnet not due to kick in until midnight on 28th. Not a seamless service - I need it to start today. Can this happen?
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Lucy Honeyman
(@HoneymanLucy) reported
@itvMLshow help!! Plusnet error has left me with no broadband for over 1 week and still no fix! I cannot WFH so losing £1000/wk. They say not part of Ofcom regs for compensation!!! 😱
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
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FPL Panther
(@FPL_PANTHER) reported
So @Plusnet / @plusnethelp I have been let down by Virgin Media not getting back to me and decided to go with you after being recommended... only thing is it says it takes 10working days to transfer...can it be done quicker? I move in to my house on Friday and only ordered yest?
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RiksRedGuard
(@RiksRedGuard) reported
@plusnethelp I have no Broadband, I have followed "actions" on the "Tutorial" on your site but nothing has changed. How can I get @Plusnet to look into the problem?
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Jon Slater
(@jonslats48) reported
@Plusnet is there any remote chance of actually getting in touch with you to make working from home actually a thing for me?? Shambolic customer service. Get a grip!!
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Roy
(@badwool9) reported
@Plusnet Wifi down?
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Ciarán Logue
(@CiaranLogue) reported
@leo_sheek It's a minefield. I ditched VM for the same reason. Promised to fix the problem but didn't. Switched to plusnet who I recommend. There was a similar problem at the start but they sorted it. I was in a black spot so it was either crap pricey VM fibre or cheap and not great basic.
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Paul Wilde
(@pst_tech) reported
@Plusnet - Any chance of some peace of mind? I've messaged @Plusnethelp but no response. Internet connection is supposed to go live today but still nothing, no updates since 8:21am Help pleeeease (Business Customer)
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Balloonatics
(@Balloonatics1) reported
@bt_uk We have applied for both with plusnet. We are just waiting for BT technician to switch on a line that already exists. We have been unable to move into new house because can’t work from home. Had to pay extra rent to stay longer at previous home. Please can you help??