Plusnet outages and service status in Ivybridge, England

Problems in the last 24 hours in Ivybridge, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ivybridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Ivybridge, England

Latest outage, problems and issue reports in Ivybridge and nearby locations:

• 
  Gregory Baser (@gregorybaser) reported 10 minutes ago from Plymouth, England

  @Plusnet Once again. no broadband, more minusnet than plusnet. No help available until tomorrow. More than dissatisfied and disappointed. 😔

• 
  Matt Shaw (@MattShaw85) reported 15 minutes ago from Tavistock, England

  Now 15 days since @Plusnet were supposed to connect our broadband. Had 4 engineers out, called 6 times, different answers every time. Only Robin in @plusnethelp started taking the problem seriously, so kudos to him. But this is still absolutely ridiculous!

• 
  Mike P (@BuryCasual87) reported 17 minutes ago from Plymouth, England

  Woke up this morning with really poor WiFi from @Plusnet. Never had any problems before today. Anyone else having a problem? Noting will work via WiFi? Even my Google chrome won't play the radio it's that poor? Not good

• 
  Mike P (@BuryCasual87) reported 17 minutes ago from Plymouth, England

  @Plusnet do you guys actually care about customers or is it easier to just change provider ASAP? Tried to contact you many times but the phone just gets cut off when on hold. Shocking service

• 
  Andy Coxon (@andycoxonuk) reported 19 minutes ago from Plymouth, England

  @plusnethelp @Plusnet hi, everytime I call your technical helpline it rings once then goes silent. My WiFi isn’t working. Please help

• 
  Vanessa Booty (@Vanessabooty1) reported 20 minutes ago from Bickington, England

  @Plusnet No we are using a third party one as yours got fried in a storm a few years ago. But the router was absolutely fine before it stopped working on the line and you had to fix. I don’t think it’s the router that’s the problem.

• 
  Sarah P (@sassycat60) reported 21 minutes ago from Plymouth, England

  Very disappointed with @Plusnet customer service today. Arrogant male talking over me, not at all helpful. @plusnethelp

• 
  Mike P (@BuryCasual87) reported 27 minutes ago from Plymouth, England

  Is anyone else having problems with plusnet ? For days now the connection has been poor, about 20mins a time untill it cuts out and stops working. I joined plusnet because I was told it had real people on customer support. Turns out I was wrong and the usual automated nonsense

• 
  Mike P (@BuryCasual87) reported 30 minutes ago from Plymouth, England

  Any news yet @Plusnet because your service is becoming embarrassing now and your customer care is pathetic. Is anyone gonna reply????

• 
  Mike P (@BuryCasual87) reported 57 minutes ago from Plymouth, England

  @Plusnet Any idea what's going on with your service? The WiFi keeps cutting out numerous times a day and even numerous times an hour. All day yesterday it was doing it and once again the same this morning. Getting quite annoying now

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sinead 🏳️‍🌈 (@hangrenade86) reported 4 minutes ago

  @Plusnet is there an email contact that I can use to cancel my order?

• 
  Karen Kelly (@karencerrig) reported 5 minutes ago

  @Plusnet Hi. I've had a letter saying my broadband and phone service will be transferred to EE soon. As there is not fibre option (only copper) how is this going to work? Many thanks.

• 
  Bri 💙 (@OriginalBigBri) reported 6 minutes ago

  @Plusnet I have given them another try. There is no option in the menu for what I need, but the recorded message does say I can go onto your website and raise an online support request. Please give me a link to where I can do this.

• 
  TheCureIsWorseThanTheDisease (@cureisworse) reported 9 minutes ago

  @Plusnet Ok. I will wait for them to contact me then as I'm not chasing again, given I get ofcom-mandated compensation for missed appointments and delays of starting a service after an agreed date.

• 
  NMP (@NDP2022) reported 9 minutes ago

  @Plusnet any chance of resolving my issue. Your company took £22.99 for a new account from me. No account created and long wait times each time I ring getting passed to other teams. Over 40 mins so far. I simply want a refund.

• 
  ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported 12 minutes ago

  @ziontree @ThreeUK @ThreeUKSupport Quite possibly the worst customer service…in the world (although BT, EE & Plusnet are level *******)

• 
  Atholl Allan (@AllanAtholl) reported 12 minutes ago

  @MartinSLewis Broadband with Plusnet for 2 years, this year's quote £15 per month higher than vodaphone.. asked what was going on, told our customer service is better, vodaphone £25pm vs £40 AND vodaphone additionally offered £150 tesco voucher.. Absolute no brainer ! Thx MSL

• 
  Stephen Noakes (@Slimo80) reported 15 minutes ago

  @Plusnet hi I am considering switching to your service but I have a very large garden so need to speak to someone in regards signal to end of garden but the phone line has a huge wait.

• 
  Mismoosh LTD WM IT Solutions Group #Rutland (@wmgroep) reported 15 minutes ago

  @Plusnet @plusnethelp we have now already more time Internet problems in #rutland #le15 #today @BTGroup

• 
  Emma Constantine 💙 (@ConstantineEmma) reported 16 minutes ago

  @Plusnet please can you help-we have been in contact with you numerous times without a resolution over an issue with our switch to you from Virgin media-Virgin are saying we owe them hundreds of pounds which we don’t as we had switched to you.