Plusnet outages and service status in Ivybridge, England

Problems in the last 24 hours in Ivybridge, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ivybridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Ivybridge, England

Latest outage, problems and issue reports in Ivybridge and nearby locations:

• 
  Matt Shaw (@MattShaw85) reported 18 minutes ago from Tavistock, England

  Now 15 days since @Plusnet were supposed to connect our broadband. Had 4 engineers out, called 6 times, different answers every time. Only Robin in @plusnethelp started taking the problem seriously, so kudos to him. But this is still absolutely ridiculous!

• 
  Andy Coxon (@andycoxonuk) reported 21 minutes ago from Plymouth, England

  @plusnethelp @Plusnet hi, everytime I call your technical helpline it rings once then goes silent. My WiFi isn’t working. Please help

• 
  Sarah P (@sassycat60) reported 24 minutes ago from Plymouth, England

  Very disappointed with @Plusnet customer service today. Arrogant male talking over me, not at all helpful. @plusnethelp

• 
  Mike P (@BuryCasual87) reported 28 minutes ago from Plymouth, England

  Any news yet @Plusnet because your service is becoming embarrassing now and your customer care is pathetic. Is anyone gonna reply????

• 
  Mike P (@BuryCasual87) reported 33 minutes ago from Plymouth, England

  Is anyone else having problems with plusnet ? For days now the connection has been poor, about 20mins a time untill it cuts out and stops working. I joined plusnet because I was told it had real people on customer support. Turns out I was wrong and the usual automated nonsense

• 
  Vanessa Booty (@Vanessabooty1) reported 36 minutes ago from Bickington, England

  @Plusnet No we are using a third party one as yours got fried in a storm a few years ago. But the router was absolutely fine before it stopped working on the line and you had to fix. I don’t think it’s the router that’s the problem.

• 
  Gregory Baser (@gregorybaser) reported 41 minutes ago from Plymouth, England

  @Plusnet Once again. no broadband, more minusnet than plusnet. No help available until tomorrow. More than dissatisfied and disappointed. 😔

• 
  Mike P (@BuryCasual87) reported 49 minutes ago from Plymouth, England

  @Plusnet do you guys actually care about customers or is it easier to just change provider ASAP? Tried to contact you many times but the phone just gets cut off when on hold. Shocking service

• 
  Mike P (@BuryCasual87) reported 53 minutes ago from Plymouth, England

  @Plusnet Any idea what's going on with your service? The WiFi keeps cutting out numerous times a day and even numerous times an hour. All day yesterday it was doing it and once again the same this morning. Getting quite annoying now

• 
  Mike P (@BuryCasual87) reported 59 minutes ago from Plymouth, England

  Woke up this morning with really poor WiFi from @Plusnet. Never had any problems before today. Anyone else having a problem? Noting will work via WiFi? Even my Google chrome won't play the radio it's that poor? Not good

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison Lees (@AlisonMLees) reported 6 minutes ago

  @Plusnet I just phoned one of your other numbers, and the lady who answered was completely useless. Your customer service has gone downhill.

• 
  Stoic_Patriot (@Stoic_patriot25) reported 7 minutes ago

  @JoshCF_ Plusnet 27.00 300 up and down hand no price change in 5 years.

• 
  Flower Pot (@FlowerP79667758) reported 9 minutes ago

  @Plusnet Day 6 now of no internet. Open-reach dug up the pavement last Wednesday no internet since. We have contacted Open-reach and Plusnet. Told Tuesday is the earliest an engineer can come out. We do everything on line ,banking, health, paying bills etc etc. Communication with family and friends. We have no landline. Through no fault of our own no help from either Open Reach or Plusnet. Our neighbours have not been affected . I am using mobile data but I assume for security reasons I am unable to pay bills via my bank. To be without the internet for so long in this day and age is a serious customer failure and one that should be taken seriously by service providers.

• 
  Critic No1 (@CriticNo1) reported 9 minutes ago

  @Plusnet #plusnet #internet Plusnet are just about the WORST Internet service provider I have ever encountered!! They take ages to settle any problems and blame everything else!!! Awful service. AVOID LIKE THE PLAGUE!

• 
  Clarity Copiers (@ClarityBristol) reported 10 minutes ago

  Anyone else experiencing terrible customer service from Plusnet? I was under the impression that they were one of the better broadband companies but obviously I was wrong having left my 84 year old mother with no connection for almost a week. @Plusnet

• 
  Jay (@Jason87r) reported 12 minutes ago

  @JoshCF_ Go plusnet alot cheaper and had no issues at all

• 
  Mark Crowther (@MarkTWIC) reported 13 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  Louise Edwards (@LouiseE53079472) reported 16 minutes ago

  @Plusnet I want to know why my restrictions haven't been lifted on my Broadband wifi. I paid nearly £50 yesterday for a service I'm not getting.

• 
  Alan (@metalheed) reported 19 minutes ago

  @Plusnet engineer just finished installing full fibre. How long until service is on?

• 
  bobp (@bobbityshore) reported 21 minutes ago

  @Plusnet Why are your reviews so bad ?