Plusnet outages and service status in Ivybridge, England
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- Plusnet generated 0 outage signals in the last 24 hours around Ivybridge, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Ivybridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ivybridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Plusnet Issues Reports Near Ivybridge, England
Latest outage, problems and issue reports in Ivybridge and nearby locations:
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Matt Shaw (@MattShaw85) reported from Tavistock, EnglandNow 15 days since @Plusnet were supposed to connect our broadband. Had 4 engineers out, called 6 times, different answers every time. Only Robin in @plusnethelp started taking the problem seriously, so kudos to him. But this is still absolutely ridiculous!
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Vanessa Booty (@Vanessabooty1) reported from Bickington, England@Plusnet No we are using a third party one as yours got fried in a storm a few years ago. But the router was absolutely fine before it stopped working on the line and you had to fix. I don’t think it’s the router that’s the problem.
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Mike P (@BuryCasual87) reported from Plymouth, EnglandWoke up this morning with really poor WiFi from @Plusnet. Never had any problems before today. Anyone else having a problem? Noting will work via WiFi? Even my Google chrome won't play the radio it's that poor? Not good
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Andy Coxon (@andycoxonuk) reported from Plymouth, England@plusnethelp @Plusnet hi, everytime I call your technical helpline it rings once then goes silent. My WiFi isn’t working. Please help
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Gregory Baser (@gregorybaser) reported from Plymouth, England@Plusnet Once again. no broadband, more minusnet than plusnet. No help available until tomorrow. More than dissatisfied and disappointed. 😔
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Mike P (@BuryCasual87) reported from Plymouth, EnglandIs anyone else having problems with plusnet ? For days now the connection has been poor, about 20mins a time untill it cuts out and stops working. I joined plusnet because I was told it had real people on customer support. Turns out I was wrong and the usual automated nonsense
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Mike P (@BuryCasual87) reported from Plymouth, England@Plusnet do you guys actually care about customers or is it easier to just change provider ASAP? Tried to contact you many times but the phone just gets cut off when on hold. Shocking service
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Mike P (@BuryCasual87) reported from Plymouth, EnglandAny news yet @Plusnet because your service is becoming embarrassing now and your customer care is pathetic. Is anyone gonna reply????
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Mike P (@BuryCasual87) reported from Plymouth, England@Plusnet Any idea what's going on with your service? The WiFi keeps cutting out numerous times a day and even numerous times an hour. All day yesterday it was doing it and once again the same this morning. Getting quite annoying now
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Sarah P (@sassycat60) reported from Plymouth, EnglandVery disappointed with @Plusnet customer service today. Arrogant male talking over me, not at all helpful. @plusnethelp
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Noakes (@Slimo80) reported@Plusnet hi I am considering switching to your service but I have a very large garden so need to speak to someone in regards signal to end of garden but the phone line has a huge wait.
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peztyke (@peztyke) reported@JoshCF_ Just switch if the retention team dont offer new customer price. But bear in mind virgin, brsk and a few other companies require a new drill through in the property because they don't use the same fibre line. Plusnet use the same line and bt so it would just be a ont change.
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Wendi Sheard (@WendiSheard) reported@Plusnet will you be answering the phone by 20.00? Or will I be disconnected as per voicemail? Is there an overall problem with the internet with you?
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Greg Ingham (@GregIngham1) reported@Plusnet Hi, they've not turned up, I've blocked a whole 5 hours out of my day to wait for you and non of your staff had the decency or customer service to inform me that he/she isn't coming, my wife is a tutor and desperately need internet to mark students work and we've got a toddler..
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Sarah (@WriteMindedPub) reportedWarning to anyone thinking of switching to @EE - I’m switching to @plusnet on the same plan, £30 a month cheaper. Paid my final bill and an £86 exit fee on Friday. They cut me off the next day - six days b4 the switch. Still can’t get an explanation. Terrible service @EE
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MachLoopWales (@MachLoopWales) reported@Nolberto099 @ArmchairAdml Not missing the point at all. Well done. It's a common business model to increase charges after the 'new customer' period. There's no loyalty either way, just leave and get the same service from Plusnet/EE (same company as BT) for far less. Takes minutes.
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Bri 💙 (@OriginalBigBri) reported@Plusnet This is the 21st century! I don't want to go through a bunch of phone menus that don't even have the option I need, to then be told the wait time is over 20 minutes, just to open a support ticket. Why can't I just login and create a support request ?
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gazza (@ShaunGaz) reported@Plusnet u closed im still working dog shite - what a crap service and put the charges up...My evening shite cause of planet plusnet
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GM Mark Howitt (@MarkHowitt) reportedSlighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!
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Dog off the leash. (@paulturner2012) reportedPlusnet asking for my home phone number as security after they have already withdrawn home phone service. Are they ***************? Now realise they are owned by BT. That explains it.