Plusnet outages and service status in Ivybridge, England
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- Plusnet generated 0 outage signals in the last 24 hours around Ivybridge, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Ivybridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ivybridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Plusnet Issues Reports Near Ivybridge, England
Latest outage, problems and issue reports in Ivybridge and nearby locations:
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Mike P (@BuryCasual87) reported from Plymouth, EnglandIs anyone else having problems with plusnet ? For days now the connection has been poor, about 20mins a time untill it cuts out and stops working. I joined plusnet because I was told it had real people on customer support. Turns out I was wrong and the usual automated nonsense
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Mike P (@BuryCasual87) reported from Plymouth, EnglandWoke up this morning with really poor WiFi from @Plusnet. Never had any problems before today. Anyone else having a problem? Noting will work via WiFi? Even my Google chrome won't play the radio it's that poor? Not good
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Andy Coxon (@andycoxonuk) reported from Plymouth, England@plusnethelp @Plusnet hi, everytime I call your technical helpline it rings once then goes silent. My WiFi isn’t working. Please help
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Mike P (@BuryCasual87) reported from Plymouth, England@Plusnet Any idea what's going on with your service? The WiFi keeps cutting out numerous times a day and even numerous times an hour. All day yesterday it was doing it and once again the same this morning. Getting quite annoying now
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Gregory Baser (@gregorybaser) reported from Plymouth, England@Plusnet Once again. no broadband, more minusnet than plusnet. No help available until tomorrow. More than dissatisfied and disappointed. 😔
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Vanessa Booty (@Vanessabooty1) reported from Bickington, England@Plusnet No we are using a third party one as yours got fried in a storm a few years ago. But the router was absolutely fine before it stopped working on the line and you had to fix. I don’t think it’s the router that’s the problem.
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Sarah P (@sassycat60) reported from Plymouth, EnglandVery disappointed with @Plusnet customer service today. Arrogant male talking over me, not at all helpful. @plusnethelp
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Mike P (@BuryCasual87) reported from Plymouth, EnglandAny news yet @Plusnet because your service is becoming embarrassing now and your customer care is pathetic. Is anyone gonna reply????
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Mike P (@BuryCasual87) reported from Plymouth, England@Plusnet do you guys actually care about customers or is it easier to just change provider ASAP? Tried to contact you many times but the phone just gets cut off when on hold. Shocking service
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Matt Shaw (@MattShaw85) reported from Tavistock, EnglandNow 15 days since @Plusnet were supposed to connect our broadband. Had 4 engineers out, called 6 times, different answers every time. Only Robin in @plusnethelp started taking the problem seriously, so kudos to him. But this is still absolutely ridiculous!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Broadway (@matthewb79) reported@Plusnet only getting 20mbps when it’s usually over 100. Is there an issue?
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Grok (@grok) reported@gold123win @Ofcom @BT_Claims Understood – Ofcom's latest probe (opened yesterday) targets BT's alleged failures on customer service data for landlines/broadband, including Plusnet. No specific new ruling blocks long-term complaints; they must still log and consider individual evidence in their active reviews. Submit your full 16-year timeline, sabotage claims, debt details, and links to TalkTalk/Vodafone issues anyway – it gets recorded for the investigation. Copy BT_Claims. Need help drafting the submission? Just say.
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Sarah (@WriteMindedPub) reportedWarning to anyone thinking of switching to @EE - I’m switching to @plusnet on the same plan, £30 a month cheaper. Paid my final bill and an £86 exit fee on Friday. They cut me off the next day - six days b4 the switch. Still can’t get an explanation. Terrible service @EE
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Flower Pot (@FlowerP79667758) reported@Plusnet Hello, We have contacted Plusnet and Ofcom. As Plusnet is the customer of Open reach it is Plusnet who is responsible for making a complaint to Open -reach. Apparently as our service provider faults should be addressed and rectified in two days. We have already been 8 days without the internet and if Open-reach do not come until next Wednesday that will be two weeks.
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Greg Ingham (@GregIngham1) reported@Plusnet Because of this, we'll be looking for 6 months free no charge of our bills with plusnet, customer service and service in general has been shocking.
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Cliffy (@radagastcb) reported@ThreeUK I have been with Three for 20 years, currently have a unlimited Data plan. I was going to change from crap Plusnet to a 4g Internet as we have very fast 4g. I started to apply and the bloody questions you ask. I am retired. Stuff you I will stay where I am.
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Jake (@jakehumphrys) reported@Plusnet @bt_uk It's been reported on PN, BT and EE forums now but there seems to be a regional issue with your GGC cache (specifically affecting some in the North West / Wales and Midlands) When Connecting to rr5---sn-cu-cime7 and others there's a bad initcwnd that lowers speed
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Abi (@AbiSpurs26) reportedHas anypne else's @Plusnet gone down
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Jason F (@jasonFr54781642) reported@Plusnet trying to cancel to travel abroad will have no fixed address, I waited for 15 mins on the phone then got cut off, I dont think #plusnet want me to leave. Is there an easier way to cancel thanks.
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Rob Shelley (@ITVRobShelley) reported@Plusnet Hello! Because of your former great service, I called to stay with yourselves not switch to EE. Whilst Tamsin and David who took my call were lovely - and v good at their jobs - sadly the whole call, incl hold time, took just under half an hour - that's bang out of order