Plusnet

Plusnet Outage Report in Ilminster, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ilminster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ilminster, Somerset, England 11/17/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ilminster, England

Latest outage, problems and issue reports in Ilminster and nearby locations:

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

  • sengrumbleweed Rob DorsetLad (@sengrumbleweed) reported from Beaminster, England

    @plusnethelp Non existent customer support from @Plusnet kept on hold for 30 mins & then no answer! Sent you a direct message 4 hours ago & no reply!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lightinglottie Charlotte (@lightinglottie) reported

    @Plusnet How can I cancel my broadband - I have now called 8 times this morning only for you to drop my calls. Should I just cancel my direct debit?

  • Mart7700 Marcin 🇵🇱🇭🇺 (@Mart7700) reported

    @Plusnet Plusnet is a mess at the moment.... No communication between departments and can't even send me right bill after I upgraded my service, so I ended up overpaying my bills... Another issue is that plusnet by mistake disconnected my broadband without letting me know and

  • rainbowclaire Claire Dunford (@rainbowclaire) reported

    @Plusnet I'm afraid we're still down ... He had signal back briefly on Saturday but totally gone again.

  • PeterMo82489180 Peter Morgan (@PeterMo82489180) reported

    @Plusnet Well ???? Where is the chase up ?? No communication still not working ???????????

  • b5wslindsay William (Bill) Lindsay (@b5wslindsay) reported

    Open reach appear not to be honouring Ofcom instructions. They turn down instillations by competitors using their services. Illegal? Anyone else having problems getting their broadband set up? (Eg PlusNet set up turned down because they use Openreach and their offer undercut BTs)

  • jtip123 jtip (@jtip123) reported

    @Plusnet you no longer have online chat help?

  • WayneyoWayne wayne Tavit (@WayneyoWayne) reported

    @Plusnet Will you be allowing customers that are eligible for social tariffs with companies that offer them, the opportunity to cancel their contract with you and take advantage of the help that is being offered them?

  • PeterMo82489180 Peter Morgan (@PeterMo82489180) reported

    @Plusnet Yeah when it works ? Had an engineer come out on Friday to fit new line and box....still not working 5 days later?? No communication or reason given ? Shocking customer service for a new or old customer!

  • daynovel Day Novel (@daynovel) reported

    @plusnet we have been on the helpline for 90 minutes and are still on hold. Please help.

  • cparf caroline (@cparf) reported

    @Plusnet Come on what’s going on in devizes Wiltshire, no service. For 2 days now. Pay my bill on time but can’t use it