Plusnet

Plusnet Outage Report in Ilminster, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ilminster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ilminster, Somerset, England 11/24/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ilminster, England

Latest outage, problems and issue reports in Ilminster and nearby locations:

  • sengrumbleweed Rob DorsetLad (@sengrumbleweed) reported from Beaminster, England

    @plusnethelp Non existent customer support from @Plusnet kept on hold for 30 mins & then no answer! Sent you a direct message 4 hours ago & no reply!

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

  • MrAndrewHopkins Andrew Hopkins (@MrAndrewHopkins) reported from Taunton, England

    @Plusnet @plusnethelp Are there any connection issues in TA1 at the moment? I have lost all access to my broadband 🙁

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SleepyPenguin1 SleepyPenguin (@SleepyPenguin1) reported

    @ruskin147 Reminds me of working in the Plusnet call centre. Where a customer would call and say... "I've got t'internet.. you that thingy ". To which the answer would be "You sure the internet hasn't got you sir ? ".

  • ben_nuttall Ben Nuttall (@ben_nuttall) reported

    @MartinSLewis @itvMLshow Yes - recently I was due to renew with Plusnet for £40.98 and I asked for the new customer price, which is £26.99. Had to sign up for another 18 months but I got the new customer price.

  • GilesMeehan Giles Meehan (@GilesMeehan) reported

    Hello @PlusNet why are you so totally and utterly incompetent? Please can your Head of Customer Services review my telephone calls with your Executive Complaints dept in July, URGENTLY, and get my contract (to July 2023) and billing correct? Your latest email is wrong AGAIN.

  • nojo1973 Pete Nolan (@nojo1973) reported

    @Plusnet how do I cancel my bt sport app please? There's no way to do it online !!!

  • johncayliffe John Ayliffe (@johncayliffe) reported

    @bt_uk Hi I have had a ayliffe@globalnet email address for many years through the process of Madasafish trhough to the BT owned Plusnet. Unfortuantely 7 days ago I stopped recieveing sending emails through outlook. Any help would be appreciated please.

  • UnitedinRock Johnny Was (@UnitedinRock) reported

    @Plusnet Instead of just giving out the stock answer to email users having problems why don't you try and reassure customers this isn't terminal? I've not received emails for days now and have no idea if they're held up somewhere or lost and irretrievable

  • Plusnet Plusnet (@Plusnet) reported

    @1903wrightflyer Hi Cliff! So glad to hear this is resolved for you and apologies for the length of time it has taken us to fix this. Let us know if there is anything else we can do for you. - Jess, Plusnet Leeds 🌻

  • LeighLanson Leigh (@LeighLanson) reported

    @Plusnet so I've had an engineer out a few days ago. broadband is down again. I was told my line is fine it must be a problem with the router.

  • 2_4_Flinching 2 for flinching (@2_4_Flinching) reported

    @Plusnet The problems are that I will leave home in the morning, before I leave no issue. Come back in the evening, nothing will connect to anything till the routers rebooted. And on top once a connection for a device is established periodically the connection goes out....

  • crystalweb Charles Conway (@crystalweb) reported

    @Plusnet no broadband in LL11 when I got home at 00:20 today and still down this morning. Orange light and ‘b’ on router. Any idea of what’s happening and when it’ll be fixed? Phone works.