Plusnet

Plusnet Outage Report in Ilminster, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ilminster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ilminster, Somerset, England 12/19/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Ilminster, England

Latest outage, problems and issue reports in Ilminster and nearby locations:

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

  • sengrumbleweed Rob DorsetLad (@sengrumbleweed) reported from Beaminster, England

    @plusnethelp Non existent customer support from @Plusnet kept on hold for 30 mins & then no answer! Sent you a direct message 4 hours ago & no reply!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AmyTurner1316 Amy Turner (@AmyTurner1316) reported

    @atlr @JoeTyePR @Plusnet Someone who got through was yelled at by customer service and told to stop ringing 🙄

  • klharris30 ☀️Keith Harris🏖 (@klharris30) reported

    @Plusnet I am having trouble with my internet. Line has been checked and is ok, I sent REFRESH text an hour ago but had no response and still not working. When I go to use WiFi again it just says no internet connection. Can you help please as nothing is happening

  • SiTheGooner84 Simon (@SiTheGooner84) reported

    @Plusnet you’re giving all budding marketeers a 5-star lesson in how NOT to manage service issues today! Appallingly bad updates on your national outage that’s even made the news headlines!

  • itsPellit John Ellis (@itsPellit) reported

    @The_Chesh_Cat @Plusnet Yup, just not owning their issue. The advisor I eventually got through to (after 72 minutes of being on hold, none the wiser that there was a wider issue due to nothing on socials or the service status page) advised that they're aware there's an issue, but no clue what it is.

  • mushfikmiah2 Mushfik Miah (@mushfikmiah2) reported

    @Plusnet why is wifi still down? this is not what you get paid for

  • Plusnet Plusnet (@Plusnet) reported

    @PretzlePretzle Hi Emma, some customers are experiencing problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We are working quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield

  • jdyersinger James Dyer (@jdyersinger) reported

    @Plusnet I can ping Google, I can visit Google website, but I cannot resolve any other domain names ? Still an issue

  • Parag3791 APG (@Parag3791) reported

    @Plusnet internet has returned but it is still very slow!

  • NathanFoley82 Nathan Foley (@NathanFoley82) reported

    After checking for 1hr @Plusnet hanging up on people after a recorded message, who call your support line, isn't good customer service, your status page states there are no issues still! Thanks to @VOXI_UK I've been able to set up a hotspot to at least answer some emails!

  • Plusnet Plusnet (@Plusnet) reported

    @mushfikmiah2 Hi there, some customers are experiencing problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We are working quickly to resolve this and we’re very sorry for the inconvenience caused.