Plusnet

Plusnet Outage Report in Ilminster, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ilminster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ilminster, Somerset, England 12/10/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Ilminster, England

Latest outage, problems and issue reports in Ilminster and nearby locations:

  • sengrumbleweed Rob DorsetLad (@sengrumbleweed) reported from Beaminster, England

    @plusnethelp Non existent customer support from @Plusnet kept on hold for 30 mins & then no answer! Sent you a direct message 4 hours ago & no reply!

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

  • MrAndrewHopkins Andrew Hopkins (@MrAndrewHopkins) reported from Taunton, England

    @Plusnet @plusnethelp Are there any connection issues in TA1 at the moment? I have lost all access to my broadband 🙁

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jxsh65_ ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ (@jxsh65_) reported

    @plusnethelp do you ever reply? I have attempted to get in touch with plusnet support for over a week now.

  • CocaAdam Adam Boniface (@CocaAdam) reported

    @Plusnet Your service is truly awful!! We were without internet for more a week, reported numerous times with promised callbacks which didn’t happen. Now the internet cuts out constantly and is extremely slowewhen it is ‘on’. Sort it out! #stackhighsellcheapdisappointcustomers

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @SuzanaGashi2 Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Anoush

  • weasy33 Lou (@weasy33) reported

    Don't think I will be a returning customer to @Plusnet - the internet is just the pits. Really, really bad.

  • jp00769 John Parkin (@jp00769) reported

    @Theodora8 @TalkTalk My advice is to avoid Talktalk. Abysmal customer service, outsourced to Asia. My problem never got resolved, I just left kept loads of screen shots and told them to whistle. Recommend plusnet. Night and day difference.

  • Peterminto1 Peter minto (@Peterminto1) reported

    @Plusnet my connection has slowed down to the only just useable point. No good for movies. Seemed to start when 2 channels popped up when i look fo wifi. I have no neighbours so they are both mine. The second is the same number with _ AC at the end.

  • carinyasharples Carinya Sharples (@carinyasharples) reported

    @plusnethelp I was told yesterday that my new internet should be active by Christmas now I get an email saying 30 Dec. My phone line went active on 11 Dec, after various delays, but PlusNet forgot to activate the broadband request, now I have no internet over the holidays. Help!

  • timalmond Tim Almond (@timalmond) reported

    @john_seto It's not that bad, except early evening speeds, which are still OK, and may not be down to plusnet but the local area. It's also that we had a renewal, and I'm thinking that I don't mind paying more now that I'm going to be working at home far more.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @Cleary1David Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Anoush

  • LauraBeale Laura (@LauraBeale) reported

    @Plusnet Plusnet, we ordered our broadband connection on NOVEMBER 25TH and have been told we’ll be connected on 12th Jan. Really not looking forward to an Xmas day in lockdown (tier 4) with no Zoom, Netflix, WhatsApp, Spotify, etc. Help.