Plusnet

Plusnet Outage Report in Hinckley, Leicestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hinckley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hinckley, Leicestershire, England 03/02/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hinckley, Leicestershire, England

The most recent Plusnet outage reports came from the following cities: Leicester and Coventry.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Total Blackout
United KingdomCoventry Internet
United KingdomLeicester Internet
United KingdomCoventry Internet
United KingdomLeicester Internet
United KingdomCoventry Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Hinckley, England

Latest outage, problems and issue reports in Hinckley and nearby locations:

  • Lockstock277 Matt Wood (@Lockstock277) reported from Rugby, England

    "I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.

  • DanielmsElliott Daniel Elliott (@DanielmsElliott) reported from Polesworth, England

    Thanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.

  • woofstreats Woof's Treats (@woofstreats) reported from Coventry, England

    @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ed_stripe Ed (@ed_stripe) reported

    @Plusnet our broadband has been down since last night but I can't see any faults reported, is there anyone that give some assistance?

  • vicky_c Vicky ⛷🚴‍♀️🏏✈️👩‍👧‍👦 (@vicky_c) reported

    @Plusnet is there an issue with service around Loughborough? Your diagnostic bot is saying that there’s an incident and it won’t be fixed for 24 hours?

  • mattpwest Matt West (@mattpwest) reported

    @Plusnet any chance someone can respond to my complaint made on 22nd August? Your code of conduct states 5 working days…

  • ReddanTony Tony Reddan#stand up with workers.Reject liars (@ReddanTony) reported

    @Plusnet l have switched to Plusnet because of their customer services. We were supposed to be connected yesterday but haven't. They have not contacted us. We can't contact them the number that they advertise 08004320200 gives a reply that the number doesn't work.

  • touchtennis touchtennis (@touchtennis) reported

    Sorry we didn’t live stream today on Instagram. We spent 13 hours at the new HQ waiting for an engineer that @Plusnet promised that never came. Don’t worry, they’re going to apparently charge US a rebooking fee for their failings as a company! #CustomerService

  • JZAllum Julia Allum (@JZAllum) reported

    @AndyCarolan I did yes, after trawling through the internet for hours turns out it was a plusnet problem, adding some DNS numbers seems to have done the trick. I have no idea how or why or what DNS is but fingers crossed it seems to be okay now.

  • BillShaw8 (((Bill Shaw))) (@BillShaw8) reported

    @TimMungeam @virginmedia @Plusnet the email that comes with it isn't much good, but otherwise, reliable connection, good customer service when I have had to contact them

  • aldridgebobfish Bob Clarke (@aldridgebobfish) reported

    @Plusnet - Broadband service down in WS5 postcode are for over four hours now. Independent observers say WS1,2 and 8 are also affected but no hint of an issue on your Service page ? What's happening please ??

  • we3kingslife WE THREE KINGS (@we3kingslife) reported

    @Plusnet Hi. I ordered my new sim last week and was told it would arrived in 1-3 days but it still hasn't. I am unable to call the number as my previous contract has run out so my old SIM no longer works. Please can you help

  • SeparatistVegan The Vegan Separatist Ⓥ (@SeparatistVegan) reported

    Ok @Plusnet let's put this renowned customer service to the test. What is happening with broadband access in Glasgow? Been down all afternoon and when I used the bot service it just says there was an ongoing incident, yet your service status shows all green. What gives?