Plusnet Outage Report in Hinckley, Leicestershire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Hinckley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Hinckley, Leicestershire, England
The most recent Plusnet outage reports came from the following cities: Leicester and Coventry.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
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Plusnet Issues Reports Near Hinckley, England
Latest outage, problems and issue reports in Hinckley and nearby locations:
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Ruth Illing
(@RP_VictorHarvey) reported
from
Rugby, England
@Plusnet It’s also been so odd that the faults team has emailed when they promised to call. The problem is no internet - how does an email keep them informed?
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steven williams
(@xray13) reported
from
Polesworth, England
@Plusnet I'm not even a customer yet and my broadband has been delayed! But you took my first payment out quicker than I can say plusnet I'm beginning to think I have made a mistake
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Woof's Treats
(@woofstreats) reported
from
Coventry, England
@Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@UswitchUK #plusnet is cheap crap
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Daniel Elliott
(@DanielmsElliott) reported
from
Polesworth, England
Thanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.
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Ruth Illing
(@RP_VictorHarvey) reported
from
Rugby, England
@Plusnet please can someone help? I’m sat with my elderly parents who have been on hold for over 50 minutes. Not fantastic customer service so far!
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Matt Wood
(@Lockstock277) reported
from
Rugby, England
"I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Newton
(@Newton4Maryport) reported
Thanks @Plusnet @plusnethelp... Line went live today, no router... Customer support say it's not even despatched. So that'll be least 5 days without broadband for us, and homeschooling to do for a GCSE year student. Not a good impression - new customer. "That'll Do!" #ThatllDo
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Matthew Butterworth
(@mattbutterworth) reported
@Plusnet Woeful customer service. My bill jumps from £28.50pm to £41.59pm, and your retention team tells me the only way I can get the deal online is to leave, go without internet for 30 days, and then pay a connection fee again. I once recommended you to everyone. What a joke.
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Rycroft Leisure
(@SANDRAH80018976) reported
I have been with Plusnet for quite a number of years, now I have a problem with broadband dropping out 3 to 4 times a day I hang on for up to 1 hr a day trying to get through, I have also emailed, but no one ever gets back, I will not be renewing again.
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Joeyfk76
(@Joey29509552) reported
Hey @Plusnet still no service a month after payment. Any chance you could sort this out for us or nah?
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JY
(@joseyong7) reported
@Plusnet not impressed with my coverage. I lose internet and have to reset (light flashing)all the time. I didn't have this with my previous provider. I'm a central urban household. My wifi shouldn't be this bad. I need you to sort it please.
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Matt
(@beaso698) reported
@Plusnet I tried sending you a PM about the dire service I am currently receiving but you haven’t bothered replying in over a week. I am supposed to be on unlimited fibre but am lucky if I can manage 3.5 Mbps download speed.
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Spymasters
(@Spymasters11) reported
@Plusnet I have a complaint. I would like to lay it out in words. Chat is offline No email?
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James 🚩
(@hydrograded) reported
Finding out plusnet have been providing routers with a known firmware issue for 2 goddamn years without a fix feels incredibly dubious
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Rachel Patterson
(@RachelSP96) reported
@Plusnet when you’ve not been able to teach properly this week because your internet goes down every two minutes. #feelingannoyed!
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Gill #VoteLabour #GTTO
(@daisycatcher) reported
@Plusnet , I have sent a DM and haven’t received a reply , I have continually tried to call you , couldn’t get through . You have took 2 x payments from my elderly fathers account but not set up a broadband account , can you look into this appalling service please .