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Plusnet

Plusnet Outage Report in Hinckley, Leicestershire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Hinckley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hinckley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Hinckley, England

The most recent Plusnet outage reports came from the following cities: Coventry, and Leicester.

CityProblem TypeReport Time
Coventry Internet 10 days ago
Leicester Internet 20 days ago
Leicester Total Blackout 3 months ago
Coventry Internet 3 months ago
Leicester Internet 3 months ago
Coventry Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hinckley, England

Latest outage, problems and issue reports in Hinckley and nearby locations:

  • RP_VictorHarvey
    Ruth Illing (@RP_VictorHarvey) reported from Rugby, England

    @Plusnet please can someone help? I’m sat with my elderly parents who have been on hold for over 50 minutes. Not fantastic customer service so far!

  • Lockstock277
    Matt Wood (@Lockstock277) reported from Rugby, England

    "I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.

  • xray13
    steven williams (@xray13) reported from Polesworth, England

    @Plusnet I'm not even a customer yet and my broadband has been delayed! But you took my first payment out quicker than I can say plusnet I'm beginning to think I have made a mistake

  • DanielmsElliott
    Daniel Elliott (@DanielmsElliott) reported from Polesworth, England

    Thanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.

  • woofstreats
    Woof's Treats (@woofstreats) reported from Coventry, England

    @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

  • jnlangton
    joseph langton (@jnlangton) reported from Braunstone, England

    @UswitchUK #plusnet is cheap crap

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rebeccap940
    becca pards (@rebeccap940) reported

    @Plusnet not sure what service I pay for because I am never able to use the internet, just to check emails or have a word document open, for more than 2 minutes without connection cutting out. This didn’t happen with previous provider, EE. I have called you but not resolved.

  • ActiveBryantSys
    Scott Bryant Fitness Systems (@ActiveBryantSys) reported

    @Plusnet Very very bad customer service don’t use this terrible company

  • JonCC4
    Jon Collison-Cook (@JonCC4) reported

    @plusnet SHAME ON YOU. Call yourself customer focused. Elderly aunt repeatedly called asking for flaky broadband service to be looked into. Was told you couldnt talk to her, despite her having POA for account holding husband who has dementia. Switched to BT on 17th Feb!

  • kirstyegraham
    Dr Kirsty Graham (@kirstyegraham) reported

    @santilofish £18/month :) talktalk were going to put ours up to £19/month and still not fix our line problem, so we switched to plusnet. Happy so far, but 🤞

  • ActiveBryantSys
    Scott Bryant Fitness Systems (@ActiveBryantSys) reported

    Big LET down #plusnet

  • StoneTyres
    Stone Tyres (@StoneTyres) reported from St Helens, England

    PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

  • roguehorsedeal
    unethicalhorsedealer (@roguehorsedeal) reported

    @justanotherdawn Very odd! We have just renewed with Plusnet but battled them down a bit on their "inflation plus 3.9 per cent" bid 😡

  • Kate_UK_83
    Kate mcl (@Kate_UK_83) reported

    @Plusnet absolutely disgusting service.. 10days still no Internet.. Why on earth did i switch... Fobbed off with another 2 days to wait for update.

  • PaulOldfield268
    Paul Crazyman (@PaulOldfield268) reported

    If your looking to save some money by switching your broadband provider then for the love of god DO NOT SWTICH TO PLUSNET. I already regret it because they're SLOW AS *****! You REALLY need a signal booster just to do anything because they suck so bad.

  • GhyllanFarley
    Ghyllan Farley (@GhyllanFarley) reported

    @MarcAllera Please can you let me know your email address as I wish to make a formal complaint about the service I haven’t received from Plusnet.