Plusnet Outage Report in Hinckley, Leicestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hinckley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Plusnet
Plusnet is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (69%)
-
Wi-fi (13%)
-
Total Blackout (12%)
-
E-mail (4%)
-
Phone (1%)
-
TV (1%)
Live Outage Map Near Hinckley, Leicestershire, England
The most recent Plusnet outage reports came from the following cities: Coventry.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Wi-fi | |
| Leicester |
Internet | |
| Leicester |
Total Blackout | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hinckley, England
Latest outage, problems and issue reports in Hinckley and nearby locations:
-
Ruth Illing
(@RP_VictorHarvey) reported
from
Rugby, England
@Plusnet please can someone help? I’m sat with my elderly parents who have been on hold for over 50 minutes. Not fantastic customer service so far!
-
steven williams
(@xray13) reported
from
Polesworth, England
@Plusnet I'm not even a customer yet and my broadband has been delayed! But you took my first payment out quicker than I can say plusnet I'm beginning to think I have made a mistake
-
Daniel Elliott
(@DanielmsElliott) reported
from
Polesworth, England
Thanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.
-
Ruth Illing
(@RP_VictorHarvey) reported
from
Rugby, England
@Plusnet It’s also been so odd that the faults team has emailed when they promised to call. The problem is no internet - how does an email keep them informed?
-
Matt Wood
(@Lockstock277) reported
from
Rugby, England
"I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.
-
Woof's Treats
(@woofstreats) reported
from
Coventry, England
@Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.
-
joseph langton
(@jnlangton) reported
from
Braunstone, England
@UswitchUK #plusnet is cheap crap
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Vortex_of_truth
(@Vortex_of_Truth) reported
Drop outs tonight from @Plusnet. Again. Never going back to them once I'm finally released from my 2 year sentence with them.
-
Em H 🇺🇦
(@em3978) reported
@stuartjsmith @MasonLathe @Plusnet Husband rang them this morning. Apparently some cable theft and some major problem at source = no internet in Chesterfield for anything up to Wednesday!
-
G.
(@rr123xx) reported
Absolutely shocking service from @Plusnet. You were dealing with my complaint and then you’ve suddenly started ghosting me. Shocking service.
-
Saskia
(@SvtHoff) reported
@Plusnet I am a new customer and switched to you - and fiber broadband - to get a better connection. Overall really good, but the broadband connection drops for 15-20 seconds every time it rains. What is this and how can it be fixed? The rainy season is upon us!
-
Mason Lathe
(@MasonLathe) reported
@Plusnet is there a service issue? Haven't had internet since 5pm yesterday, text bot says it can't find an issue and to call support but wait time is over 60 mins?! light on hub 2 is orange and has been since yesterday. Done all the resets and power cycles and still nothing.
-
Vix Southgate 🦊
(@Victrix75) reported
So @Plusnet we are nearly 8 hours since you promised to get back to me in 30 minutes. Why is my Full Fibre still down?
-
Brendon Rogers
(@brendon_rogers) reported
@Plusnet do you have service problems? We have an outage, and I see reports on Downdector
-
Jane 🐶🐈🦊🦜🐎🐝🏴🇬🇧
(@jay_hp) reported
@Plusnet I DM’d you 2 days ago & haven’t had any response apart from automated reply which doesn’t cover the issue I have raised. Do you not accept DMs any more?
-
John Lyons
(@johnlyons40) reported
@Plusnet I'm afraid that doesn't help problem is that outlook won't let me enter my plusnet username. it assumes my username is my email address
-
Scott
(@Scott87049502) reported
I don't normally do this but @Plusnet this is wild. You are trying to charge My mother into the triple digits and close Her account despite it should be £30 a month and She NEVER asked to close Her account. You have left Her without a way to contact you and with a huge debt