Plusnet

Plusnet Outage Report in Hinckley, Leicestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hinckley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hinckley, Leicestershire, England 01/28/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hinckley, Leicestershire, England

The most recent Plusnet outage reports came from the following cities: Leicester and Coventry.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Total Blackout
United KingdomCoventry Internet
United KingdomLeicester Internet
United KingdomCoventry Internet
United KingdomLeicester Internet
United KingdomCoventry Total Blackout

Community Discussion

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Plusnet Issues Reports Near Hinckley, England

Latest outage, problems and issue reports in Hinckley and nearby locations:

  • xray13 steven williams (@xray13) reported from Polesworth, England

    @Plusnet I'm not even a customer yet and my broadband has been delayed! But you took my first payment out quicker than I can say plusnet I'm beginning to think I have made a mistake

  • RP_VictorHarvey Ruth Illing (@RP_VictorHarvey) reported from Rugby, England

    @Plusnet It’s also been so odd that the faults team has emailed when they promised to call. The problem is no internet - how does an email keep them informed?

  • RP_VictorHarvey Ruth Illing (@RP_VictorHarvey) reported from Rugby, England

    @Plusnet please can someone help? I’m sat with my elderly parents who have been on hold for over 50 minutes. Not fantastic customer service so far!

  • DanielmsElliott Daniel Elliott (@DanielmsElliott) reported from Polesworth, England

    Thanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.

  • woofstreats Woof's Treats (@woofstreats) reported from Coventry, England

    @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

  • Lockstock277 Matt Wood (@Lockstock277) reported from Rugby, England

    "I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @UswitchUK #plusnet is cheap crap

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielTurner27 Daniel Turner (@DanielTurner27) reported

    Great service from @Plusnet this week. Gave notice on our account and they 'mistakenly' tried to take a £60 cancellation fee they weren't entitled to and now they seem to have closed our service three weeks early. So I'm stuck listening to the ear-bleeding hold music now.

  • karlwhitehouse Karl Whitehouse #StayHomeSaveLives 💙 (@karlwhitehouse) reported

    @rob3047 A lot of people I know been having trouble with Plusnet with speeds especially someone I know who has the bt cab outside his house paying for a 76mb connection only getting 512mb and told him to mention a name then suddenly speed was back up.

  • drobson2003 David Robson (@drobson2003) reported

    @Plusnet 7 days and still waiting update about rears card -#poor customer service

  • Cheryl14857969 Cheryl (@Cheryl14857969) reported

    @Plusnet hi plusnet, every night this week my internet has dropped always after 11pm when I’m working - it drops at least 10 times every week, never once with sky did my internet drop and I was with them for 7 years - can u let me know why this keeps happening - PA4 9PE area

  • DesmondsDonders Desmond's Donders (@DesmondsDonders) reported

    @rob3047 @Plusnet @plusnethelp Plusnet working fine here must be a more localised problem.

  • RagnarBelial Ragnar (blue checkmark) (@RagnarBelial) reported

    Thank **** I switched to @Plusnet so I don't spend too much time on @netflix because it can't get the necessary bandwidth.

  • drobson2003 David Robson (@drobson2003) reported

    @Plusnet Thankyou Adam sorted my ongoing issues in less than 30 mins #excellent customer service

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @SheffySheffield Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Matt

  • cockernee gary nicholls (@cockernee) reported

    @Plusnet negative start to first day. Second day up and running. All that I spoke to were polite and attempted to help. Thank you. Onwards and upwards

  • TripleDuluxe TripleDuluxe (@TripleDuluxe) reported

    @virginmedia Finally recognise there is an issue. Hallelujah! But cancel our engineer appt. You better get this sorted today now you've cancelled that appt. Never once had this issue with @Plusnet & @skytv in 10yrs of broadband/tv supply. 3 months with you and multiple dropouts🤬