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Plusnet

Plusnet outages and service status in Hinckley, England

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  • Plusnet generated 0 outage signals in the last 24 hours around Hinckley, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hinckley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hinckley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Plusnet Issues Reports Near Hinckley, England

Latest outage, problems and issue reports in Hinckley and nearby locations:

  • jnlangton
    joseph langton (@jnlangton) reported from Braunstone, England

    @UswitchUK #plusnet is cheap crap

  • DanielmsElliott
    Daniel Elliott (@DanielmsElliott) reported from Polesworth, England

    Thanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.

  • RP_VictorHarvey
    Ruth Illing (@RP_VictorHarvey) reported from Rugby, England

    @Plusnet please can someone help? I’m sat with my elderly parents who have been on hold for over 50 minutes. Not fantastic customer service so far!

  • Lockstock277
    Matt Wood (@Lockstock277) reported from Rugby, England

    "I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.

  • woofstreats
    Woof's Treats (@woofstreats) reported from Coventry, England

    @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

  • RP_VictorHarvey
    Ruth Illing (@RP_VictorHarvey) reported from Rugby, England

    @Plusnet It’s also been so odd that the faults team has emailed when they promised to call. The problem is no internet - how does an email keep them informed?

  • xray13
    steven williams (@xray13) reported from Polesworth, England

    @Plusnet I'm not even a customer yet and my broadband has been delayed! But you took my first payment out quicker than I can say plusnet I'm beginning to think I have made a mistake

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • UncommonNeutral
    Tó's Right Foot (@UncommonNeutral) reported

    @longlaneroyal @virginmedia I don't understand why anyone uses Virgin Media. I've literally never met a happy customer of theirs. Plusnet forever and always.

  • drink_the_wind
    drinkthewind (@drink_the_wind) reported

    @joclegg @plusnet I'm in ME8. They've told me its a major outage but will be fixed by 6.20 pm. That Downdetector is rubbish.

  • DishSmichri
    Dish Dish (@DishSmichri) reported

    @DeviateDefiant @MoneySupermkt Go to Plusnet. Didn’t realise how **** Virgin broadband was until we switched. Great speeds, no dropping out

  • David297819311
    David (@David297819311) reported

    @EE rubbish customer service. Plusnet changed over my contract to you 2 weeks ago and each day I have to reset my Internet connection to sky. On hold for almost an hour tonight and no reply. I do not want online help I want to speak to a human who can explain why this happens.

  • dysontour
    Rob Dyson (@dysontour) reported

    @Plusnet @BECCABEAN You really aren't thinking about your customers. I asked a simple question about being moved whilst out of contract and just get the stupid bots.

  • mrgfarr
    gary farr (@mrgfarr) reported

    @EE And that means if my connection goes wrong you want me to set up an entire other router, and then change my devices to work with that new router just so you can word for word a script instead of being like the @Plusnet support I used to get that just gave me information and trust

  • Nicky_Robson
    Nicky Robson (@Nicky_Robson) reported

    @Plusnet No you don't have a dedicated bereavement team. I have ready phoned numerous times & posted on X - was promised a call back & then nothing. Not expecting any help you are useless. Just want to make people aware how you treat bereaved families

  • KevlarBrock
    Kev (@KevlarBrock) reported

    @MarkDavisonUK @EE @Plusnet ONT (always green, never a red LOS light) even during outages hub shows aqua. Earlier had DNS issues before connection dropped. Gathering data for exec office call Wednesday. Interesting re: router…

  • mizpah68
    Jacqui Langstead (@mizpah68) reported

    @Plusnet I’ve been with you for years yet to switch to full fibre broadband I’ve got to pay more than a new customer. This is so wrong. I’m disabled and internet is my contact with the outside world yet penalised because I choose to stay with you

  • olliebessell
    Ollie Bessell (@olliebessell) reported

    @Plusnet day10 without WiFi. Was told to take the morning off work for your engineer and they havnt turned up. And your customer service team told me nothing they can do about it. Absolute shambles. SCAM company #plusnet