Plusnet Outage Report in Hinckley, Leicestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hinckley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Plusnet
Plusnet is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Hinckley, Leicestershire, England
The most recent Plusnet outage reports came from the following cities: Coventry.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Wi-fi | |
| Leicester |
Internet | |
| Leicester |
Total Blackout | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hinckley, England
Latest outage, problems and issue reports in Hinckley and nearby locations:
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Daniel Elliott
(@DanielmsElliott) reported
from
Polesworth, England
Thanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.
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Matt Wood
(@Lockstock277) reported
from
Rugby, England
"I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@UswitchUK #plusnet is cheap crap
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steven williams
(@xray13) reported
from
Polesworth, England
@Plusnet I'm not even a customer yet and my broadband has been delayed! But you took my first payment out quicker than I can say plusnet I'm beginning to think I have made a mistake
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Woof's Treats
(@woofstreats) reported
from
Coventry, England
@Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@OneJabToGo) reported
@GraviteaUK @rogerpsan @martin_payne Lol. Only BT talk about peak times. Them and PlusNet who of course are 100% owned by BT. My speed never dips below 300Mbps. They don’t need to restrict it because the bandwidth is saturated like BT.
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Tamsin Sandy
(@TamsinSandy) reported
@plusnethelp @Plusnet to me. Honestly cannot believe it, how plusnet act like they provide good customer service is beyond me! And half the people I have spoken to have simply denied all wrongdoing. Simply avoid plusnet at all costs is all I have to say!
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AJayyP
(@AJayyP_) reported
I have never EVER come across a more disappointing service than @Plusnet meant to be unlimited fibre and it's absolutely awful. I lose connection EVERY DAY to everything, having to reset the router more than I should need to. I would never recommend this provider to anyone!
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Dr William Tullett
(@WillTullett) reported
Anybody I know who is with Plusnet and who has replaced the standard router (if so is there a router you recommend)? Seems standard one has bad reputation for dealing with multiple devices - I'm thinking it might be at the route of my Zoom and Teams calls being constantly dropped
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Sparkles Books 📚
(@rosysparkles) reported
@PrettyPPD @Plusnet **** up over and over and over again too 👌🏻
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Tracy Antonio MIAB cert.acc.
(@tracebicyturner) reported
@EE Hi. I’m with @Plusnet but they use your signal.
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Plusnet Help
(@plusnethelp) reported
@TamsinSandy Hi Tamsin, I'm very sorry to hear of the poor experience that you've had in regards to the fault. My colleague, Tony, has ownership of your complaint and should be in touch with an update soon. Regards, Emily Plusnet Leeds🌞
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Plusnet Help
(@plusnethelp) reported
@AssosChelt As BT Sport can be used on multiple platforms you would need to speak to us on 0800 013 2632 in order to cancel this down or swap the product to an app. I'm afraid we are unable to action this over here. - Curtis, Plusnet Sheffield
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Eddie
(@Redtagheur) reported
@virginmedia Yes it was a fault. No, I'm in work so rang on my mobile. 2 hours for them to FINALLY send an engineer out TOMORROW. No money off my Virgin bill, no help with my Mobile phone bill. I'm gonna go with Plusnet or someone else now. Your customer service 'team' are useless.
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Tamsin Sandy
(@TamsinSandy) reported
@plusnethelp @Plusnet I received a call yesterday after submitting an official complaint and was told he would be personally helping resolve this. Today I get a call from him explaining my engineer had cancelled after I waited 4 hours, and couldn't tell me why and couldn't.. pt 5