Plusnet outages and service status in Hinckley, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Hinckley, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Hinckley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hinckley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Plusnet Issues Reports Near Hinckley, England
Latest outage, problems and issue reports in Hinckley and nearby locations:
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Woof's Treats (@woofstreats) reported from Coventry, England@Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.
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Matt Wood (@Lockstock277) reported from Rugby, England"I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.
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Ruth Illing (@RP_VictorHarvey) reported from Rugby, England@Plusnet please can someone help? I’m sat with my elderly parents who have been on hold for over 50 minutes. Not fantastic customer service so far!
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steven williams (@xray13) reported from Polesworth, England@Plusnet I'm not even a customer yet and my broadband has been delayed! But you took my first payment out quicker than I can say plusnet I'm beginning to think I have made a mistake
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Ruth Illing (@RP_VictorHarvey) reported from Rugby, England@Plusnet It’s also been so odd that the faults team has emailed when they promised to call. The problem is no internet - how does an email keep them informed?
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Daniel Elliott (@DanielmsElliott) reported from Polesworth, EnglandThanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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IMDANM (@IMDANM) reported@saltyy_savage Have a look at PlusNet, runs on the BT network without their awful pricing and terrible customer support (I’ll never use them again). Or look at one of the smaller fibre companies, I’m with a company called Squirrel and get 1GB up/down for £28 a month with no mid contract price increases.
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TheCureIsWorseThanTheDisease (@cureisworse) reported@Plusnet my full fibre was supposed to be installed yesterday afternoon but nobody showed up. I called at 6pm and waited 30 mins to get through to be told they didn't know what was going on. Can you help?
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bookgirl999 (@bookgirl999) reported@Plusnet Are there any issues in ST7 with service? My router light is orange & when I try & connect on my phone I get a msg that hub 2 manager now requires a connection
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Leon (@LeonDeroe) reported@Plusnet hi, I’ve just ordered broadband with you - but want the router delivered to a different address as I am not at the new address yet, can you help please?
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Ian Billings Dereham, Norfolk 📷🦉🧳🏏🗺🇬🇧 (@Ian_norvic) reported@ClareQ12 @Plusnet Never had a problem with Plusnet in 20 years except when we moved house and had to wait for a landline. Customer service has been great, and speed is as promised - otherwise you can get recompense.
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Paul Kennedy (@paulx1v) reported@Plusnet just been informed by Openreach that it will be another six weeks before they can connect us to the full fibre network. Not particularly happy with that, anything you can do to help?
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David (@David297819311) reported@EE rubbish customer service. Plusnet changed over my contract to you 2 weeks ago and each day I have to reset my Internet connection to sky. On hold for almost an hour tonight and no reply. I do not want online help I want to speak to a human who can explain why this happens.
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Only Gigs (@Onlgig) reportedSURVEYS PROFILE: Usercrowd Valid email address Postcode: based in London or Manchester Educational level: doctorate/PHD Employment: full time/monthly salary Employment industry: information technology IT Department:CEO/decision making authority Family: married/2kids( male aged 7, female aged 4) Vehicle: mercedes/BMW Annual income before and after task:£200k + Total family assets:£1million+ Number of employees:1000-5000 Company region:Global company headquarters in the UK Residence: United Kingdom (London, Manchester), live in an urban area Drinks: alcohol, soft drinks, energy E.T.C Ethnic Diversity:black, African Smartphone: Google pixel, Sony, Xiaomi, Samsung Smartphone internet, network or broadband provider:BT, Vodafone, virgin, Plusnet, sky e.t.c Age :25-37 Chief decision maker for the family Shopping spots/grocery stores: Sainsbury's, ocado, Tesco , ASDA,Aldi Clothing stores:Zara, John Lewis, Amazon, eBay Work flex: hybrid ( 3 days in the office and two at home/ 50/50 IT industry function suppliers: oracle, Microsoft, Salesforce, SAP, workflow, Google, IBM, AWS You can use this profile on other platforms too....
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The Calmer Llama (@EltontoNick) reported@Plusnet Seems I can no longer log onto your community site (yes I am a customer) and your password reset doesn't work. Is this another part of the service that you're running down?
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GM Mark Howitt (@MarkHowitt) reported@Plusnet Having to call again- might be quicker to cancel my dd with you or go to @Ofcom