Plusnet Outage Report in Hinckley, Leicestershire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Hinckley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near Hinckley, Leicestershire, England
The most recent Plusnet outage reports came from the following cities: Leicester and Coventry.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
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Plusnet Issues Reports Near Hinckley, England
Latest outage, problems and issue reports in Hinckley and nearby locations:
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Ruth Illing
(@RP_VictorHarvey) reported
from
Rugby, England
@Plusnet please can someone help? I’m sat with my elderly parents who have been on hold for over 50 minutes. Not fantastic customer service so far!
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Daniel Elliott
(@DanielmsElliott) reported
from
Polesworth, England
Thanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.
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Woof's Treats
(@woofstreats) reported
from
Coventry, England
@Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.
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steven williams
(@xray13) reported
from
Polesworth, England
@Plusnet I'm not even a customer yet and my broadband has been delayed! But you took my first payment out quicker than I can say plusnet I'm beginning to think I have made a mistake
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@UswitchUK #plusnet is cheap crap
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Matt Wood
(@Lockstock277) reported
from
Rugby, England
"I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Munday
(@muns80y) reported
@Plusnet Just an update from me regarding @plusnet specifically for @Ofcom about how customer refunds are not issued after 4 months and many promises! Someone please fine this **** show of a firm. Best customer service! What a joke. Don’t use them people.
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Ttt
(@tianamaydawson) reported
@Plusnet I wouldnt bother having plus net, bunch of con men!!! setting people up to fail
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Pete Hawkins
(@petehawk) reported
@Plusnet Usually companies do something when they make request in this fashion. So far, nothing heard privately from @Plusnet. Your customer service is beginning to match your broadband service.
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Charli Whitman
(@xMissCharli) reported
@Plusnet it's not working, just says message can't be sent. Is there an email address I can send to? I'm not waiting on the phone for 15+ mins like yesterday for something that isn't my issue.
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ashlea roberts
(@ashlealou) reported
@Plusnet after very unsuccessfully trying to sort out a mobile issue with your customer service team I am very unhappy please can you assist me to resolve this.
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RSG
(@Tigercatgirl) reported
Seriously thought about swapping from @Plusnet this year but decided to give it a final go. Disappointed to see the March price increases even if it is in the small print. An extra @£3.50 a month doesn’t make the service competitive. Stung for a phoneline I can’t even use!
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Johnny ''Debt'' ($6k In Debt - Was 70k Dec18) Lee
(@JohnnyComeL8Lee) reported
@inacentre @Plusnet @Plusnet are so stupid they would rather forego twenty five pounds per month , than do the correct thing and tell you PROPERLY you are out of contract charging you the 35 pounds when you get cross and move to a different provider.... customer retention mean anything?
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Vicky Carroll
(@vcarroll100) reported
@Plusnet I cancelled my contract with you by telephone on January 31 and was told it would be shut down from 14 days after that. It's still operating and I have received no written communication or a final bill.
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Ttt
(@tianamaydawson) reported
Fancy @Plusnet refusing to make a payment plan for a last payment? And being encouraged to let the debt collectors contact me to make a plan with them + 25% service charges. Sick joke. Awful company
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Matt 🐀
(@Mattsmercury7) reported
@RJPartington Try Plusnet. My rate went down last time I looked at the options to only £6 per month.