Plusnet Outage Report in Hinckley, Leicestershire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hinckley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Hinckley, Leicestershire, England
The most recent Plusnet outage reports came from the following cities: Leicester and Coventry.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Wi-fi | |
| Coventry |
Wi-fi | |
| Leicester |
Internet | |
| Leicester |
Total Blackout | |
| Leicester |
Internet | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Hinckley, England
Latest outage, problems and issue reports in Hinckley and nearby locations:
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steven williams
(@xray13) reported
from
Polesworth, England
@Plusnet I'm not even a customer yet and my broadband has been delayed! But you took my first payment out quicker than I can say plusnet I'm beginning to think I have made a mistake
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Matt Wood
(@Lockstock277) reported
from
Rugby, England
"I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@UswitchUK #plusnet is cheap crap
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Ruth Illing
(@RP_VictorHarvey) reported
from
Rugby, England
@Plusnet please can someone help? I’m sat with my elderly parents who have been on hold for over 50 minutes. Not fantastic customer service so far!
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Woof's Treats
(@woofstreats) reported
from
Coventry, England
@Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.
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Ruth Illing
(@RP_VictorHarvey) reported
from
Rugby, England
@Plusnet It’s also been so odd that the faults team has emailed when they promised to call. The problem is no internet - how does an email keep them informed?
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Daniel Elliott
(@DanielmsElliott) reported
from
Polesworth, England
Thanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Collins
(@AndrewCollins) reported
Anybody else a @Plusnet customer with no way of receiving emails, or sending them, since midnight last night. To give them credit, their customer service people respond quickly. But I can't email out, or download emails coming in. Never had this before.
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Nikos Kipos
(@commsbloke) reported
Re: Email Problems @Plusnet TCP connection to 217.46.26.43 OK I can see my client Hello I can see your server Hello, Change Cypher I can see Client Change Cypher packet A couple of packets sent each way before server FIN Authentication server?
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Belinda Sims
(@BelindaHSims) reported
@Plusnet this is ridiculous now. Still no emails. No updates. Not exactly the excellent service you promise on your adverts! It’s now 13hrs that I’m personally aware of since this issue started.
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Ben Walker
(@bengwy) reported
@AndrewCollins @Plusnet Yep, I’ve got the same problem. Their website says they’re still working on it.
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Marcus Green
(@HelloFromMarcus) reported
@Plusnet You've really no idea how angry this unacceptable outage will be, It started before 0700 and is completely disruptive. 7 hours with no back up plan implemented by you is devastating and trust is evaporating.
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The SYLE Press
(@TheSYLEPress) reported
@Plusnet No emails all day. Service Status promised further update at 12pm - didn't happen. Further promise - given post 1pm - of update at 1.45pm. At 1.50pm, amended to 2.30pm. However difficult the problem, this lackadaisical attitude to customer comms really isn't good enough
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Rob G
(@robingrimmer) reported
@sandhsystems @Plusnet Still down
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MARK SOUTHWELL
(@MARKAFN) reported
@Plusnet Any ideas how long the email outage is going to last ?
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Plusnet
(@Plusnet) reported
@PaulPaul482 Hi Paul, we've found that some customers are having problems logging into their email and we’re working quickly to resolve the issue. PIusnet broadband and mobile services are not affected. We’re sorry for the inconvenience caused. -Tony Plusnet Sheffield
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet The resolution has never been concluded. Waited for callback but none received. Resolution to just close tickets, without customer agreement is poor customer service