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Plusnet

Plusnet Outage Report in Hinckley, Leicestershire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Hinckley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hinckley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Hinckley, England

The most recent Plusnet outage reports came from the following cities: Coventry, and Leicester.

CityProblem TypeReport Time
Coventry Internet 8 days ago
Leicester Internet 19 days ago
Leicester Total Blackout 3 months ago
Coventry Internet 3 months ago
Leicester Internet 3 months ago
Coventry Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hinckley, England

Latest outage, problems and issue reports in Hinckley and nearby locations:

  • jnlangton
    joseph langton (@jnlangton) reported from Braunstone, England

    @UswitchUK #plusnet is cheap crap

  • xray13
    steven williams (@xray13) reported from Polesworth, England

    @Plusnet I'm not even a customer yet and my broadband has been delayed! But you took my first payment out quicker than I can say plusnet I'm beginning to think I have made a mistake

  • Lockstock277
    Matt Wood (@Lockstock277) reported from Rugby, England

    "I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.

  • RP_VictorHarvey
    Ruth Illing (@RP_VictorHarvey) reported from Rugby, England

    @Plusnet It’s also been so odd that the faults team has emailed when they promised to call. The problem is no internet - how does an email keep them informed?

  • woofstreats
    Woof's Treats (@woofstreats) reported from Coventry, England

    @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

  • DanielmsElliott
    Daniel Elliott (@DanielmsElliott) reported from Polesworth, England

    Thanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.

  • RP_VictorHarvey
    Ruth Illing (@RP_VictorHarvey) reported from Rugby, England

    @Plusnet please can someone help? I’m sat with my elderly parents who have been on hold for over 50 minutes. Not fantastic customer service so far!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ShreyMittal20
    Shrey Mittal (@ShreyMittal20) reported

    @plusnethelp @Plusnet Its not premium service. Its an SMS from Post Office, HMRC, Broadband service etc. I have been using Plusnet for over 5 years now and never faced this issue, You can update your site tomorrow that you dont offer calling? what good is such a service without SMS?

  • marcusfasey
    marcus fasey (@marcusfasey) reported

    @Plusnet 2 days no phone signal at home .No that won’t do . Time to switch 😡

  • ShreyMittal20
    Shrey Mittal (@ShreyMittal20) reported

    @Plusnet Hi, I am not getting any SMS OTP on my number from a few months! I had complained multiple times but no help! Its affecting my banking usage. Can you help asap please?

  • socialistica
    Charles Broadfoot (@socialistica) reported from Stirling, Scotland

    @Plusnet is there a problem with phoning on the mobile network?

  • ShreyMittal20
    Shrey Mittal (@ShreyMittal20) reported

    @plusnethelp @Plusnet Lauren, moreover you are not reading complete problem that I am not receiving any SMS and even friends SMS are many days late! For a company that sells on customer service, you are too quick to say you dont support and close the issue!!

  • plusnethelp
    Plusnet Help (@plusnethelp) reported

    @B89804206 Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt

  • plusnethelp
    Plusnet Help (@plusnethelp) reported

    @ShreyMittal20 Hi Shrey, we do advise on our Mobile page that Plusnet Mobile does not support premium or short code text services. I am sorry if this means our service is not suitable for yourself. -Lauren

  • Snoopy20551675
    Snoopy (@Snoopy20551675) reported

    @Marathon_Tardis @Plusnet @plusnethelp My phone is down!!!!! Come on plusnet!!!!

  • plusnethelp
    Plusnet Help (@plusnethelp) reported

    @MeiLiPowell Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt

  • lakeland31
    Michelle 💙 (@lakeland31) reported

    @nikeusjohnson @plusnethelp Never had an issue with Plusnet before but now I can see why they are getting bad feedback.