Plusnet

Plusnet Outage Report in Hinckley, Leicestershire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hinckley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hinckley, Leicestershire, England 01/09/2026 19:10

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hinckley, Leicestershire, England

The most recent Plusnet outage reports came from the following cities: Coventry and Leicester.

Loading map, please wait...
City Problem Type Report Time
United KingdomCoventry Internet
United KingdomLeicester Internet
United KingdomCoventry Internet
United KingdomLeicester Internet
United KingdomCoventry Total Blackout
United KingdomLeicester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hinckley, England

Latest outage, problems and issue reports in Hinckley and nearby locations:

  • RP_VictorHarvey Ruth Illing (@RP_VictorHarvey) reported from Rugby, England

    @Plusnet It’s also been so odd that the faults team has emailed when they promised to call. The problem is no internet - how does an email keep them informed?

  • xray13 steven williams (@xray13) reported from Polesworth, England

    @Plusnet I'm not even a customer yet and my broadband has been delayed! But you took my first payment out quicker than I can say plusnet I'm beginning to think I have made a mistake

  • DanielmsElliott Daniel Elliott (@DanielmsElliott) reported from Polesworth, England

    Thanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.

  • woofstreats Woof's Treats (@woofstreats) reported from Coventry, England

    @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

  • RP_VictorHarvey Ruth Illing (@RP_VictorHarvey) reported from Rugby, England

    @Plusnet please can someone help? I’m sat with my elderly parents who have been on hold for over 50 minutes. Not fantastic customer service so far!

  • Lockstock277 Matt Wood (@Lockstock277) reported from Rugby, England

    "I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @UswitchUK #plusnet is cheap crap

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Enginio316 Enis Engin (@Enginio316) reported

    @Plusnet internet down in my area ct11, any idea the reason?

  • gremmers81 Gremmers (@gremmers81) reported

    Hi @Plusnet in switching from one account with you to another you’ve closed the original and now my parents are without internet until mid-January. You’re doing nothing about this and it’s completely your fault. Absolutely terrible customer service.

  • ChrisRyan61 Ollason (@ChrisRyan61) reported

    @Plusnet Still waiting for broadband installation following another no-show today. Nine weeks plus since order after being told it would be 'up and running in seven days.' Shocking service!

  • FIibbertygibbet Robyn Alexandra Starr (@FIibbertygibbet) reported

    Virgin Wi-Fi down again but changing to plusnet tomorrow…

  • Alison_Inman Alison Inman (@Alison_Inman) reported

    Cancelled BT, Plusnet router hasn’t arrived. No internet, crap mobile signal. End of days.

  • jastamouse2704 Jasmine Lees (@jastamouse2704) reported

    @Plusnet I have been waiting since the first week of January to have my internet installed, I have since been advised by your customer service team that my internet request had been cancelled, despite taking an initial payment, I have had no confirmation of this or refund.

  • HMagecha Hitesh magecha (@HMagecha) reported

    I have no Plusnet Mobile service for the last two days on three different mobile phones in my household suggesting this may be a Plusnet mobile network issue. I cannot send texts of make calls. Any suggestions on how I resolve this issue please?

  • MarkRipley Mark Ripley (@MarkRipley) reported

    @BTSopenreach decided to cancel our broadband account via @Plusnet for no reason. Due to the holidays, it’s going to take a week to get it back. Thanks, guys.

  • BuryCasual87 Mike P (@BuryCasual87) reported from Plymouth, England

    @Plusnet do you guys actually care about customers or is it easier to just change provider ASAP? Tried to contact you many times but the phone just gets cut off when on hold. Shocking service

  • ChrisRyan61 Ollason (@ChrisRyan61) reported

    @Plusnet Let down AGAIN this morning after promise that engineer would be out to sort out issue between 08.00 and 13.00 today. No engineer - no update - no surprise. Waiting for installation since October 25th. Absolutely shocking service!!