Plusnet Outage Report in Hinckley, Leicestershire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hinckley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Hinckley, Leicestershire, England
The most recent Plusnet outage reports came from the following cities: Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Leicester |
Total Blackout | |
| Coventry |
Internet | |
| Leicester |
Internet | |
| Coventry |
Internet | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Hinckley, England
Latest outage, problems and issue reports in Hinckley and nearby locations:
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steven williams
(@xray13) reported
from
Polesworth, England
@Plusnet I'm not even a customer yet and my broadband has been delayed! But you took my first payment out quicker than I can say plusnet I'm beginning to think I have made a mistake
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@UswitchUK #plusnet is cheap crap
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Matt Wood
(@Lockstock277) reported
from
Rugby, England
"I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.
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Ruth Illing
(@RP_VictorHarvey) reported
from
Rugby, England
@Plusnet It’s also been so odd that the faults team has emailed when they promised to call. The problem is no internet - how does an email keep them informed?
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Ruth Illing
(@RP_VictorHarvey) reported
from
Rugby, England
@Plusnet please can someone help? I’m sat with my elderly parents who have been on hold for over 50 minutes. Not fantastic customer service so far!
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Woof's Treats
(@woofstreats) reported
from
Coventry, England
@Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.
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Daniel Elliott
(@DanielmsElliott) reported
from
Polesworth, England
Thanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Christine
(@hookandpinweb) reported
@ReetNortherner4 Must be the area - BT was insanely good when we had it. I can’t understand why the internet is so poor on PlusNet
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Alastair 🏳️🌈
(@ReetNortherner4) reported
@hookandpinweb I've never really had issues with Plusnet, and remember they use BT infrastructure.
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Doc Neenz, innit
(@Matsukaze1310) reported
@aimeecharnell @virginmedia Plusnet were appalling when I had broadband with them. Ended up with no internet for about 2 months when I was in final year of med school because of their dire customer service then when they did eventually agree to come out to look at it, they still made a hash of it
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Sketch
(@SketchNI) reported
@LiosaMGC @Plusnet well, how dare you want to do something reasonable with a service you pay for. people these days... honestly...
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Sketch
(@SketchNI) reported
@LiosaMGC @Plusnet Honestly, customer support is a joke at most ISPs. They have a script and if your issue is off-script, then you're wrong.
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Vivere Aeque
(@iainab99) reported
@nervousgradient @vhixy @SkyHelpTeam YO26 here and the same. It’s been down since at least 7am for me. Just spoken with them and checked a couple of different routers … both saying ‘no internet’ Openreach unaware of issues but Plusnet end & our routers aren’t the issue … so it must be an exchange problem
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Sam Turrell
(@SamTurrell) reported
@iainab99 @Plusnet Absolutely nuts what’s going on here. Surely they understand there’s a widespread issue and should be looking into it and communicating as such?!
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Honourmatopoeia
(@HonourMatopoeia) reported
@thebojko @Plusnet I noticed this, too. Look at the section of your bill headed "Your charges broken down". My contract ends 28 Feb, but the billing period runs 6 Feb to 5 Mar. The extra amount I've been charged is to cover the period 29 Feb to 5 Mar.
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Ted Smith 🇪🇺
(@TedUrchin) reported
@Plusnet I was with Plusnet for years, great company, easy to contact, recommended them to friends and family, but then it all went downhill. Poor customer service and had to beg them to replace the old router when it went on the blink and they wanted to charge me for it!
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Sketch
(@SketchNI) reported
@LiosaMGC @Plusnet Nah, it's all about profit. Good customer service is bad for profit