Plusnet outages and service status in Hinckley, England

Problems in the last 24 hours in Hinckley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hinckley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Hinckley, England

Latest outage, problems and issue reports in Hinckley and nearby locations:

• 
  Woof's Treats (@woofstreats) reported 44 seconds ago from Coventry, England

  @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

• 
  steven williams (@xray13) reported 23 minutes ago from Polesworth, England

  @Plusnet I'm not even a customer yet and my broadband has been delayed! But you took my first payment out quicker than I can say plusnet I'm beginning to think I have made a mistake

• 
  Ruth Illing (@RP_VictorHarvey) reported 24 minutes ago from Rugby, England

  @Plusnet It’s also been so odd that the faults team has emailed when they promised to call. The problem is no internet - how does an email keep them informed?

• 
  Daniel Elliott (@DanielmsElliott) reported 26 minutes ago from Polesworth, England

  Thanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.

• 
  joseph langton (@jnlangton) reported 43 minutes ago from Braunstone, England

  @UswitchUK #plusnet is cheap crap

• 
  Ruth Illing (@RP_VictorHarvey) reported 55 minutes ago from Rugby, England

  @Plusnet please can someone help? I’m sat with my elderly parents who have been on hold for over 50 minutes. Not fantastic customer service so far!

• 
  Matt Wood (@Lockstock277) reported 58 minutes ago from Rugby, England

  "I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Sutton (@PaulSutton66) reported 5 minutes ago

  @davidkurten In which case, the problem is my internet provider, Plusnet.

• 
  Alison Lees (@AlisonMLees) reported 8 minutes ago

  @Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.

• 
  TheCureIsWorseThanTheDisease (@cureisworse) reported 10 minutes ago

  @Plusnet Ok. I will wait for them to contact me then as I'm not chasing again, given I get ofcom-mandated compensation for missed appointments and delays of starting a service after an agreed date.

• 
  Mike Foster (@MikeFoster54) reported 10 minutes ago

  @Plusnet why is your website down?

• 
  Rob Baillie (@BobaliciousBob) reported 12 minutes ago

  @Plusnet Thanks. I'll do that. Now, please ponder on the absurdity of the fact that in order to ask a simple question one needs to go to the "Make a Complaint" section - and that someone who works as a software engineer building end-user systems couldn't find it on their own...

• 
  𝒌𝒆𝒍𝒍𝒊𝒆 ✨ (@kelliemufc) reported 17 minutes ago

  plusnet sucks *** honestly

• 
  -on a beach- (@iamonabeach) reported 17 minutes ago

  @ArmchairAdml Cancel it and start a new contract with EE or PlusNet...they're all the same company these days but I think you'll be treated as a new EE (or PlusNet) customer so you'll get the new customer rate. If not take your business elsewhere.

• 
  Big Dave (@bigdavesnokia) reported 18 minutes ago

  @ArmchairAdml Got my mum Plusnet full fibre 145 package for 25 quid (existing customer 2Y contract) and 1p mobile 1000 mins and 10gb data for £7.20 recently (no contract). She's 82 and makes most of her calls on WhatsApp and telegram nowadays anyway. Did have to do away with the landline tho.

• 
  KewCogs (@KewCogs) reported 21 minutes ago

  @ArmchairAdml He could switch to plusnet which is actually owned by BT and gives a similar service, but as a new customer, he gets the introductory rates.

• 
  Joseph Barrett (@FrankGrimes36) reported 23 minutes ago

  @graceemsxx Always used Plusnet and they have been reliable. UK customer service call centre as well I believe.