Plusnet Outage Report in Hinckley, Leicestershire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hinckley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Hinckley, Leicestershire, England
The most recent Plusnet outage reports came from the following cities: Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Leicester |
Total Blackout | |
| Coventry |
Internet | |
| Leicester |
Internet | |
| Coventry |
Internet | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Hinckley, England
Latest outage, problems and issue reports in Hinckley and nearby locations:
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steven williams
(@xray13) reported
from
Polesworth, England
@Plusnet I'm not even a customer yet and my broadband has been delayed! But you took my first payment out quicker than I can say plusnet I'm beginning to think I have made a mistake
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Daniel Elliott
(@DanielmsElliott) reported
from
Polesworth, England
Thanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.
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Ruth Illing
(@RP_VictorHarvey) reported
from
Rugby, England
@Plusnet It’s also been so odd that the faults team has emailed when they promised to call. The problem is no internet - how does an email keep them informed?
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@UswitchUK #plusnet is cheap crap
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Ruth Illing
(@RP_VictorHarvey) reported
from
Rugby, England
@Plusnet please can someone help? I’m sat with my elderly parents who have been on hold for over 50 minutes. Not fantastic customer service so far!
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Matt Wood
(@Lockstock277) reported
from
Rugby, England
"I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.
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Woof's Treats
(@woofstreats) reported
from
Coventry, England
@Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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craig branson
(@mungerville) reported
@HelloFromMarcus @Plusnet Same here, day is a write off. For a company owned by BT you would have thought communication wouldn’t be a problem #plusnet #bt
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Evelyn Burges
(@Evelynfire) reported
Latest status update from #Plusnet expected 8am, 11th November! No emails service until at least then!
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Sam Webb
(@SamWebbwriter) reported
@Plusnet Hi, I'm an existing customer, how do I get the new router please?
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Jenny Allen
(@MargeJenny) reported
What is happening at Plusnet?@Plusnet, no emails all day! No reply to tweet! Answerphone stated this morning that the problem would be solved in a few hours, this pm it moved to this evening or overnight. Poor service in every way. A very unhappy and increasingly angry customer
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Russell Bishop
(@RussellBishop) reported
Email subject: "Important information about your Plusnet service" Much like emails from my bank that turn out to be 1 new message warning me of cybercrime.
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The SYLE Press
(@TheSYLEPress) reported
@Plusnet "award-winning customer service", huh? Yet AGAIN no Service Update provided at the promised time (i.e. 2.30, it now being 2.37)! At this rate you'll soon be ousting Vodafone in my Worst Customer Service of All Time charts.
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Marcus Green
(@HelloFromMarcus) reported
@duxastroman @Plusnet No Pete, we are not. This is absolutely dreadful service.
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craig branson
(@mungerville) reported
@Plusnet @snazpizaz Not good enough! Peoples livelihoods depend on the email and in my case my website. What is the issue?
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Marcus Green
(@HelloFromMarcus) reported
@Charlie26174534 @Plusnet Give me a week and they are history, the problem is a LOT of untangling needs doing.
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Robert
(@Roberthastosay) reported
@Plusnet email down since before 8 am this morning and next update on service now not until tomorrow morning. Even then it may not be working. What a farce and a PR catastrophe for company.