Plusnet

Plusnet Outage Report in Hinckley, Leicestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hinckley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hinckley, Leicestershire, England 12/31/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hinckley, Leicestershire, England

The most recent Plusnet outage reports came from the following cities: Leicester and Coventry.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Wi-fi
United KingdomCoventry Wi-fi
United KingdomLeicester Internet
United KingdomLeicester Total Blackout
United KingdomLeicester Internet
United KingdomLeicester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hinckley, England

Latest outage, problems and issue reports in Hinckley and nearby locations:

  • xray13 steven williams (@xray13) reported from Polesworth, England

    @Plusnet I'm not even a customer yet and my broadband has been delayed! But you took my first payment out quicker than I can say plusnet I'm beginning to think I have made a mistake

  • woofstreats Woof's Treats (@woofstreats) reported from Coventry, England

    @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

  • DanielmsElliott Daniel Elliott (@DanielmsElliott) reported from Polesworth, England

    Thanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.

  • RP_VictorHarvey Ruth Illing (@RP_VictorHarvey) reported from Rugby, England

    @Plusnet please can someone help? I’m sat with my elderly parents who have been on hold for over 50 minutes. Not fantastic customer service so far!

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @UswitchUK #plusnet is cheap crap

  • Lockstock277 Matt Wood (@Lockstock277) reported from Rugby, England

    "I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • duxastroman Pete Hill (@duxastroman) reported

    @Plusnet I want the updates your service providers are giving your management team

  • tony_g8wbi Tony Lock (@tony_g8wbi) reported

    Come on, @Plusnet . More updates on todays email problems please.

  • bengwy Ben Walker (@bengwy) reported

    @AndrewCollins @Plusnet Last update says they’ve identified the problem but some of the work to fix it needs to be done overnight. They expect it to be fixed by first thing tomorrow.

  • _JamieMcIntyre Jamie McIntyre (@_JamieMcIntyre) reported

    Apologies to anyone trying to reach me by e-mail today - @Plusnet e-mail down since *last night* & pretty dire lack of meaningful updates from them since as to when it will be sorted. Latest (rare) update suggests possibly tomorrow?

  • RIT1973 Roger Taylor #KBF (@RIT1973) reported

    @Plusnet My broadband has been down for an hour in Thornton Cleveleys

  • Theandyman72 Andrew Mallett (@Theandyman72) reported

    @plusnet I clearly didn’t realise how much I rely on email until I don’t have it. Your disaster recovery is poor should have been able to switch to backup server to get people back online and recover any missing emails at later point!

  • AndrewTait1973 Andrew Tait (@AndrewTait1973) reported

    @Plusnet @RichardnotatKF @plusnet This is not an update - it’s just repeating what you have said previously. Try explaining the issue and what you are doing to fix it. For example: mail server caught fire - currently rebuilding server.

  • slave2gadgets Pete G (@slave2gadgets) reported

    Welcome to the dark ages with @Plusnet. They are sorry for their email being down, but not as sorry as I am to be losing business and much needed cash. It’s pathetic.

  • TonyOcton TONY OCTON (@TonyOcton) reported

    @Plusnet My business has ground to a halt today thanks to your inability to fix the email issue. 24 hours without a functioning email account is unacceptable for anyone, especially a business. “We’ll do you proud” Cheap words from a below par company. Hope you’re “proud”!

  • awsiow Andrew Starnes (@awsiow) reported

    When are we getting email back @Plusnet ? It’s been down for hours!