Plusnet Outage Report in Hinckley, Leicestershire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hinckley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (17%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Hinckley, Leicestershire, England
The most recent Plusnet outage reports came from the following cities: Leicester, Coventry and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Leicester |
Wi-fi | |
| Coventry |
Internet | |
| Leicester |
Wi-fi | |
| Coventry |
Total Blackout | |
| Coventry |
Phone |
Community Discussion
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Plusnet Issues Reports Near Hinckley, England
Latest outage, problems and issue reports in Hinckley and nearby locations:
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Woof's Treats
(@woofstreats) reported
from
Coventry, England
@Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.
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Ruth Illing
(@RP_VictorHarvey) reported
from
Rugby, England
@Plusnet please can someone help? I’m sat with my elderly parents who have been on hold for over 50 minutes. Not fantastic customer service so far!
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Matt Wood
(@Lockstock277) reported
from
Rugby, England
"I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.
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Daniel Elliott
(@DanielmsElliott) reported
from
Polesworth, England
Thanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@UswitchUK #plusnet is cheap crap
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steven williams
(@xray13) reported
from
Polesworth, England
@Plusnet I'm not even a customer yet and my broadband has been delayed! But you took my first payment out quicker than I can say plusnet I'm beginning to think I have made a mistake
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Ruth Illing
(@RP_VictorHarvey) reported
from
Rugby, England
@Plusnet It’s also been so odd that the faults team has emailed when they promised to call. The problem is no internet - how does an email keep them informed?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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muckfe
(@WorkieTicket99) reported
@Plusnet as I logged on today I saw if I was a new customer I would be charged £9 instead of £10.93 ,as I’m a long term customer. I thought “April Fool” .. but nope penalised for being a long term customer. Cracking .
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muckfe
(@WorkieTicket99) reported
@Plusnet why do you seek to punish long term customers ?. My current deal (as a long term customer )is now £10.93 a month … new customer pays £9. Fantastic.
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Dougie Lawson
(@DougieLawson) reported
@LJB41 My Plusnet internet has been rock solid (since Mar2020) with no outages during the day except when the mains failed. Only problem I've got is 27Mbps down / 5Mbps up. I've been logged on to systems all over the world. I have to say an AWS desktop sucks (due to my low bandwidth).
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HappyChappy
(@mworley71) reported
@Plusnet award winning customer service?? Not for us! Still without internet two weeks after moving even though we gave 2-3 weeks notice and was told it would be completed on the 18th! 🤬
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Kevin Jones #FBPE
(@Kevin_Bridgend) reported
@Plusnet Just to update everyone, the fault has been resolved with Bob's help. Call was raised on Feb 9th, it was sorted on March 31st but I am delighted to see it working again even if it was a huge struggle to get plus net netops team to accept if was a problem on their server.
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Si
(@MegaSp00n) reported
@Plusnet I called at 8 and got sorted, thanks. I am surprised that you have no out of hours support though, even through your text service
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muckfe
(@WorkieTicket99) reported
@Plusnet why as an existing long term customer am I expected to pay £24 a year more than a “new” customer ?
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ProbablyNowt
(@ProbablyNowt) reported
@Plusnet DM sent, thanks. Neither of your advisor's promises yesterday of 'I guarantee it will be on by tomorrow' and 'I will call you back later today to check' came true. Honestly, this has been an abysmal customer experience. Especially when needing to WFH.
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Matt
(@mattgilbert83) reported
@Plusnet the internet has been down all day in Ashford Kent and can’t get through to your call centre.When is the system back up? How long ? Please!!!
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Sugar and Spice
(@SpiceSugarand) reported
@Plusnet hi my mobile signal strength has been very poor/non existent over the last few days. Do you know if there’s a reason for this? Thanks