Plusnet Outage Report in Hinckley, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Hinckley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Plusnet
Plusnet is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Hinckley, Leicestershire, England
The most recent Plusnet outage reports came from the following cities: Coventry.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hinckley, England
Latest outage, problems and issue reports in Hinckley and nearby locations:
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Matt Wood
(@Lockstock277) reported
from
Rugby, England
"I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@UswitchUK #plusnet is cheap crap
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steven williams
(@xray13) reported
from
Polesworth, England
@Plusnet I'm not even a customer yet and my broadband has been delayed! But you took my first payment out quicker than I can say plusnet I'm beginning to think I have made a mistake
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Daniel Elliott
(@DanielmsElliott) reported
from
Polesworth, England
Thanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.
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Woof's Treats
(@woofstreats) reported
from
Coventry, England
@Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.
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Ruth Illing
(@RP_VictorHarvey) reported
from
Rugby, England
@Plusnet please can someone help? I’m sat with my elderly parents who have been on hold for over 50 minutes. Not fantastic customer service so far!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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CastarasKaelde
(@CKaelde) reported
@Plusnet it is 10:14am, roughly 22 hours after my original request for help. the sim cards have arrived. i have not heard anything from plusnet's customer service team. I would still like to know how they deemed it acceptable for me to not have a working phone for 4-5 days.
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Designer Northerner
(@padsheff) reported
@Plusnet No broadband at YO149GX. Router and connection checked. Please can you help ?
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Campbell
(@EventsAV) reported
@plusnet Day 2 with no sim or phone number. What happened to @plusnet having the best customer service…….
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Tomma235
(@tomma235) reported
@Plusnet still trying to get an update on my broadband activation date. You seem to be ignoring emails and tweets so not sure what I need to do to get a response? Cancel my contract?
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Owain Evans
(@owstal) reported
@Plusnet Morning. Trying to help a relative come over to you from BT and you send her a letter saying someone else wants to move into her house and take over her phone line. Please get in touch.
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Nigel_W
(@north_stories) reported
@Plusnet My service has been awful for over a week, getting just 2.57mps today
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Sb
(@sarah05b) reported
@Plusnet why don’t you check customers accounts before sending emails! So annoying then there’s no way to reply. So glad I’m no longer a customer!
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TentaKilt
(@KiltTenta) reported
@Plusnet hi guys got some issues where I live but can't get through to anyone. Do you know if the problem is being looked at? AB106FB
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Radiohead 💙
(@radiohead319) reported
@Plusnet Mobile. My son's lost his phone, so we'd like to order a new SIM asap. The trouble is your 0800 number does not work here on holiday in Greece, and the chat option seems to have disappeared from website. Please could you provide a non 0800 number or some other channel?
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Ed
(@ed_stripe) reported
@Plusnet our broadband has been down since last night but I can't see any faults reported, is there anyone that give some assistance?