Plusnet

Plusnet Outage Report in Hinckley, Leicestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hinckley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hinckley, Leicestershire, England 02/20/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hinckley, Leicestershire, England

The most recent Plusnet outage reports came from the following cities: Leicester and Coventry.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Total Blackout
United KingdomCoventry Internet
United KingdomLeicester Internet
United KingdomCoventry Internet
United KingdomLeicester Internet
United KingdomCoventry Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hinckley, England

Latest outage, problems and issue reports in Hinckley and nearby locations:

  • woofstreats Woof's Treats (@woofstreats) reported from Coventry, England

    @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

  • DanielmsElliott Daniel Elliott (@DanielmsElliott) reported from Polesworth, England

    Thanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.

  • Lockstock277 Matt Wood (@Lockstock277) reported from Rugby, England

    "I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • alexpomphrey alex pomphrey (@alexpomphrey) reported

    @plusnethelp @Plusnet @OpenreachHelp Here we go again, although I hope it doesn't turn out to be a very prolonged saga this time. Download speed intermittent/very slow today. Currently an unacceptable 0.5Mbps. OR has been active in the area providing superfast FTTP. Please check.

  • HoldingLucy Lucy Holding (@HoldingLucy) reported

    @plusnethelp @Plusnet some tweets saying issues resolved.. other tweets saying it’s not.. asking for DM but then don’t reply.. not great customer service..

  • mlu0351 mlu035 (@mlu0351) reported

    @plusnethelp Router factory reset, still no broadband. Already spent an hour on hold to get through to customer support this morning to be told it’s a DNS issue in Plusnet infrastructure. Please don’t tell us it’s fixed when it isn’t.

  • fionagordon5 fiona gordon (@fionagordon5) reported

    Broadband down in Ex48aw cannot use at all #plusnet

  • gillianography Website Copy & Bio Copywriter 🖥 (@gillianography) reported

    @CateMosse @Plusnet @plusnethelp Or not so good as the internet is still down.

  • teamjohntee A.H.M. (@teamjohntee) reported

    @Mitchambelle @plusnethelp Oh great info...that's helpful as Plusnet service status on their website says everything is working fine! I'm in London and has problems all morning until I called them and they put in a temp fix.

  • twelfthdoc Twelve supports the NHS 💙 (@twelfthdoc) reported

    I have *9 Mbps* Down right now, broadband checker is down, support have all gone home. Can't even load Twitter on my PC. Thanks @Plusnet /s

  • chunkyboy88 chunkyboy (@chunkyboy88) reported

    @Plusnet Maybe try and solve the massive outage thats been going on for day huh ? Rather than peddling the governments krap

  • 1337mxtt 1337mxtt (@1337mxtt) reported

    @plusnethelp Well done to the engineers at Plusnet who resolved the issue quickly. 👍

  • huesbnb huesbnb.co.uk (@huesbnb) reported

    How can a business go from great customer service @plusnethelp to useless in such a short time, yes “it’s Covid”, but we are all in the same boat!!.... live chat hasn’t been working for months and never a reply via Twitter messaging.... time to move on from @plusnet I think 🤔