Plusnet outages and service status in Leicester, England

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

• 
  Matt Deacon (@MattJamesDeacon) reported 3 minutes ago from Shepshed, England

  Our @Plusnet WiFi has been so poor since we renewed. It can barely hold two IPhones on the WiFi, never mind both laptops for work 👎🏻

• 
  Robert-John Edwards (@rjedwards_btone) reported 9 minutes ago from Melton Mowbray, England

  @virginmedia Just do you know. Gone to @Plusnet Cheaper and their customer service from first hand experience before makes yours look amateur.

• 
  Mark Templeman (@crawler1970) reported 29 minutes ago from Leicestershire, England

  @PlusnetSupport @Plusnet @plusnethelp It's not for me. It is to cancel an engineers visit that is currently booked to install a line for our disabled daughter, as she is currently in isolation.

• 
  joseph langton (@jnlangton) reported 44 minutes ago from Braunstone, England

  @UswitchUK #plusnet is cheap crap

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sinead 🏳️‍🌈 (@hangrenade86) reported 2 minutes ago

  @Plusnet is there an email contact that I can use to cancel my order?

• 
  exe | @terminate (@terminate) reported 4 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

• 
  Straight.Paths.Fix (@StraightPathFit) reported 6 minutes ago

  @MaxWolfeUK @Starlink Plusnet had few years ago, they kept putting the price up, ridiculous. At least I know with starlink I just done pay next month if I wish to cancel.

• 
  Sam (@BoodEivu) reported 13 minutes ago

  @MrRoflWaffles PlusNet Full Fibre + Unifi UX7 Router never any issues

• 
  TheCureIsWorseThanTheDisease (@cureisworse) reported 13 minutes ago

  @Plusnet my full fibre was supposed to be installed yesterday afternoon but nobody showed up. I called at 6pm and waited 30 mins to get through to be told they didn't know what was going on. Can you help?

• 
  Mini, 🌈Cooper and 🌈Dora’s mum (@CoopandDorasMum) reported 16 minutes ago

  @NewForestDog I’ve been with Plusnet for 8 years. It’s only ever gone wrong during install so very reliable once up and running. Definitely easy to speak to a human. I’d rate them as ‘good enough to not leave’ which is as good as any customer service gets from me these days!

• 
  Mike Foster (@MikeFoster54) reported 23 minutes ago

  @Plusnet why is your website down?

• 
  Paul Sutton (@PaulSutton66) reported 24 minutes ago

  @davidkurten In which case, the problem is my internet provider, Plusnet.

• 
  REBECCA (@BECCABEAN) reported 25 minutes ago

  Confused, you will no longer be providing a service to me and offered me to terminate fee free and move to BT . Attempted to move to BT , who couldn't provide the service I needed so found elsewhere. You're now trying to charge me early termination fee?? Why? @Plusnet

• 
  Rob Shelley (@ITVRobShelley) reported 25 minutes ago

  @Plusnet I'm sorry it took so long - waiting for a call to be answered. I was starting to have 2nd thoughts about whether fate was telling me to sack you off. But as I say - the 2 colleagues of yours who helped me were lovely and got stuff done By the way, your hold music is awful