Plusnet

Plusnet Outage Report in Leicester, England

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The latest reports from users having issues in Leicester come from postal codes LE5.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Leicester, England 12/09/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Leicester, England

The most recent Plusnet outage reports came from the following cities: Leicester.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Wi-fi
United KingdomLeicester Internet
United KingdomLeicester Total Blackout
United KingdomLeicester Internet
United KingdomLoughborough Total Blackout
United KingdomLeicester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Just do you know. Gone to @Plusnet Cheaper and their customer service from first hand experience before makes yours look amateur.

  • crawler1970 Mark Templeman (@crawler1970) reported from Leicestershire, England

    @PlusnetSupport @Plusnet @plusnethelp It's not for me. It is to cancel an engineers visit that is currently booked to install a line for our disabled daughter, as she is currently in isolation.

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @UswitchUK #plusnet is cheap crap

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • pct271 pct27 (@pct271) reported

    @plusnethelp 2 Calls from "J" at Plusnet same technical issue with BTW being escalated again (nth time!) "J" will provide update within the next 24 hours

  • gwennelsonuk Gwen Nelson (@gwennelsonuk) reported

    I called @Plusnet earlier about upgrading package, and the customer service representative had my deadname. That felt weird. "It's not often I get a customer with 16 static IP addresses named Gareth". I kinda cringed.

  • _Kev_13 Kev (@_Kev_13) reported

    @SarahMGagen @plusnethelp @Plusnet 3 days... I've had this since October. No resolution and zero help from Plusnet. Good luck!

  • mrjackson90 Michael Jackson (@mrjackson90) reported

    @plusnethelp I have purchased a new tplink router as reading issues people are having with the plusnet hub I have no faith in it. This appears to have rectified the issue. Is there a way to be reimbursed for the cost of getting my broadband working ?

  • Daisy75566358 Daisy (@Daisy75566358) reported

    @Plusnet 1.renewed contract for basic broadband but contract shows “unlimited fibre”. 2.Would the transfer cause any disruption on service pls?

  • andywg neonexpress (@andywg) reported

    Another day, further internet disconnections and slow speeds from @plusnet and still no reply from @plusnethelp on twitter at all and so once again hanging on the phone for over 30 minutes just to try and speak with someone about the woeful service. Nearly a week of this now.

  • RuthRamsden Ruth Ramsden (@RuthRamsden) reported

    @JuliaHB1 @VodafoneUK Lightweight. I spent 3 hours on hold to Plusnet. The music was a selection of Xmas songs I never want to hear again.

  • SimonPa22712866 SimonPaul (@SimonPa22712866) reported

    @Plusnet It seems there are people like me up and down the country who signed up with @plusnet had a problem and now have no internet and are having to call helplines that nobody ever answers. #badcustomerservice

  • patriceisdainty Patrice Rowe (@patriceisdainty) reported

    @Plusnet @plusnethelp your customer service is disgusting! You don’t reply to messages the internet service is unreliable and rubbish! Avoid this thieving company!

  • just12amy Amy (@just12amy) reported

    @plusnethelp @Plusnet I've been waiting over a week for call protect to be activated on my account. No one is replying to my tweets or dms. I'm being harassed and urgently need this feature activated so I can block the number. Please help.