Plusnet outages and service status in Leicester, England

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

• 
  Matt Deacon (@MattJamesDeacon) reported 2 minutes ago from Shepshed, England

  Our @Plusnet WiFi has been so poor since we renewed. It can barely hold two IPhones on the WiFi, never mind both laptops for work 👎🏻

• 
  Mark Templeman (@crawler1970) reported 7 minutes ago from Leicestershire, England

  @PlusnetSupport @Plusnet @plusnethelp It's not for me. It is to cancel an engineers visit that is currently booked to install a line for our disabled daughter, as she is currently in isolation.

• 
  joseph langton (@jnlangton) reported 14 minutes ago from Braunstone, England

  @UswitchUK #plusnet is cheap crap

• 
  Robert-John Edwards (@rjedwards_btone) reported 25 minutes ago from Melton Mowbray, England

  @virginmedia Just do you know. Gone to @Plusnet Cheaper and their customer service from first hand experience before makes yours look amateur.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen Noakes (@Slimo80) reported 56 seconds ago

  @Plusnet hi I am considering switching to your service but I have a very large garden so need to speak to someone in regards signal to end of garden but the phone line has a huge wait.

• 
  Craig Jump (@Craig_Jump) reported 5 minutes ago

  How is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet

• 
  Clarity Copiers (@ClarityBristol) reported 7 minutes ago

  Anyone else experiencing terrible customer service from Plusnet? I was under the impression that they were one of the better broadband companies but obviously I was wrong having left my 84 year old mother with no connection for almost a week. @Plusnet

• 
  Carl French (@18sufc89) reported 9 minutes ago

  @Plusnet why can I go online and get a cheaper offer and also fast product from you’re company after being a customer for 4 years plus

• 
  SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported 12 minutes ago

  @WeAreOpenreach please can someone help. Following a no show for an installation on Tuesday. Today’s engineer M group for OpenReach couldn’t get the full fibre running. Said that another engineer would come. No update yet and Plusnet help on phone could not give any help can you?

• 
  Flower Pot (@FlowerP79667758) reported 17 minutes ago

  @WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.

• 
  Victoria Unprincipled (@duchess2390) reported 17 minutes ago

  @Plusnet hello I just tried to use your bereavement service. It's truly awful, so I've given up and am just going to cancel the dd.

• 
  Richard Holliday | Author 🇬🇧 (@rjph_author) reported 24 minutes ago

  @Plusnet Thanks, I will give that a go! Funnily enough, it's little weird and annoying issues with websites not working right which is what I wanted to post about. Are you able to assist at all?

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 27 minutes ago

  @LordoftheSplash I have told them that they can no longer access the neighbours just action bad as it is on my property . Also today I have spent hours informing people of my new email address . As I have Starlink I was only using Plusnet for landline and email address anyway

• 
  𝒌𝒆𝒍𝒍𝒊𝒆 ✨ (@kelliemufc) reported 27 minutes ago

  plusnet sucks *** honestly