Plusnet outages and service status in Leicester, England

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

• 
  Mark Templeman (@crawler1970) reported 4 minutes ago from Leicestershire, England

  @PlusnetSupport @Plusnet @plusnethelp It's not for me. It is to cancel an engineers visit that is currently booked to install a line for our disabled daughter, as she is currently in isolation.

• 
  joseph langton (@jnlangton) reported 38 minutes ago from Braunstone, England

  @UswitchUK #plusnet is cheap crap

• 
  Robert-John Edwards (@rjedwards_btone) reported 50 minutes ago from Melton Mowbray, England

  @virginmedia Just do you know. Gone to @Plusnet Cheaper and their customer service from first hand experience before makes yours look amateur.

• 
  Matt Deacon (@MattJamesDeacon) reported 59 minutes ago from Shepshed, England

  Our @Plusnet WiFi has been so poor since we renewed. It can barely hold two IPhones on the WiFi, never mind both laptops for work 👎🏻

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  IMDANM (@IMDANM) reported 51 seconds ago

  @saltyy_savage Have a look at PlusNet, runs on the BT network without their awful pricing and terrible customer support (I’ll never use them again). Or look at one of the smaller fibre companies, I’m with a company called Squirrel and get 1GB up/down for £28 a month with no mid contract price increases.

• 
  Jacqui Langstead (@mizpah68) reported 1 minute ago

  @Plusnet I’ve been with you for years yet to switch to full fibre broadband I’ve got to pay more than a new customer. This is so wrong. I’m disabled and internet is my contact with the outside world yet penalised because I choose to stay with you

• 
  Cyberax (@CyberaxUK) reported 3 minutes ago

  @Plusnet Hi - As I said in my DM the only option available by that link is a phone call and I can’t do that unless you want to hear someone coughing instead of talking…. Could you escalate to someone who can help please?

• 
  Oli Wright (@falo209) reported 3 minutes ago

  @Danjsalt @SkyUK Their support got worse and worse over my last few years with them, and navigating their awful site or trying to contact a human is soul destroying. Honestly, find anyone else. Plusnet were a breath of fresh air by comparison.

• 
  Jude Elms (@JudeElms) reported 5 minutes ago

  @Plusnet Sky routers used to connect to my WiFi extender and work just fine Your Plusnet routers are awful, spotty connection at best, at least 2-3 times I have to wait 10+ minutes to reconnect. Was promised same speed yet I received slower less reliable internet.

• 
  MachLoopWales (@MachLoopWales) reported 9 minutes ago

  @Nolberto099 @ArmchairAdml Not missing the point at all. Well done. It's a common business model to increase charges after the 'new customer' period. There's no loyalty either way, just leave and get the same service from Plusnet/EE (same company as BT) for far less. Takes minutes.

• 
  Icarus Falling (@highflier100) reported 10 minutes ago

  @Plusnet I keep getting an "unfortunately we've hit a problem" when logging into my account to pay the bill. Plus my connection isnt very good. Solution for this?

• 
  Kirsty@Quarriers (@Kirstyelsevfit) reported 12 minutes ago

  Absolutely ridiculous, actually non existent service from Plusnet. They pride themselves on their customer service but they cant provide the actual wifi service! Dont have any solutions and are only friendly when they can solve the problem.

• 
  Bri 💙 (@OriginalBigBri) reported 12 minutes ago

  @Plusnet I have given them another try. There is no option in the menu for what I need, but the recorded message does say I can go onto your website and raise an online support request. Please give me a link to where I can do this.

• 
  Rob Baillie (@BobaliciousBob) reported 13 minutes ago

  @Plusnet Thanks. I'll do that. Now, please ponder on the absurdity of the fact that in order to ask a simple question one needs to go to the "Make a Complaint" section - and that someone who works as a software engineer building end-user systems couldn't find it on their own...