Plusnet

Plusnet Outage Report in Leicestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Leicestershire, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Leicestershire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Leicestershire, England 05/09/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Leicestershire, England

The most recent Plusnet outage reports came from the following cities: Leicester and Melton Mowbray.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Total Blackout
United KingdomLeicester Total Blackout
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester Wi-fi
United KingdomMelton Mowbray Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Leicestershire, England

Latest outage, problems and issue reports in Leicestershire and nearby locations:

  • crawler1970 Mark Templeman (@crawler1970) reported from Leicestershire, England

    @PlusnetSupport @Plusnet @plusnethelp It's not for me. It is to cancel an engineers visit that is currently booked to install a line for our disabled daughter, as she is currently in isolation.

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Just do you know. Gone to @Plusnet Cheaper and their customer service from first hand experience before makes yours look amateur.

  • timchambers82 Tim Chambers (@timchambers82) reported from Oakham, England

    Trying to get hold of @Plusnet @plusnethelp for over a week to sort my parents’ broadband issues out.Really poor that calls are not being answered, online chat is offline & they are not responding to DMs. It took me a long time to convince my parents to switch, so not great

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • recaro001 Rich (@recaro001) reported

    @plusnethelp I have had my plusnet broadband a few months and the wifi is constantly dropping out. The speed check I do on my laptop looks fine but I regularly have issues with teams freezing which is a new issue since I switched from sky

  • GraemeHatch Graeme Hatch (@GraemeHatch) reported

    @Plusnet Been on hold on your helpline for 20 mins and just seen on help page hours are 9-6pm. Not very helpful

  • eXceedingUK eXceeding (@eXceedingUK) reported

    @plusnet claim: 'We're here to help whenever you need it' 'You’ll be backed up by experts' 'Switching is easy' ‘Leave the rest to us’ None of the above is our experience of @plusnethelp @Plusnet !

  • 2GreenMonkeys Sarah @2GreenMonkeys (@2GreenMonkeys) reported

    @MartinSLewis is there a certain length of time in which a broadband provider @Plusnet doesn't fix the broadband (that they've admitted has a fault) I'm which they break the terms of the contract, meaning you can switch early without fees? Thanks

  • highwaylass Highwaylass (@highwaylass) reported

    @rhydsnewi @Plusnet @plusnethelp Also I pay 30 quid a month already, I can’t afford to shell out on top of that for hardware to make the service I pay for actually work.

  • LesFreke les freke (@LesFreke) reported

    @Plusnet An hour waiting to get through to support, and you have the tagline on an advert " tired of poor customer service" . Well yes I am, and if I can get out of my contract I will.

  • ManonRadge Manon Rädge (@ManonRadge) reported

    @GelertDesign @SimonCoopey Plusnet is owned by BT though. Never had a problem with Sky in the 20 odd years we've been with them. If looking for the fastest broadband, check what the providers are offering and their smallprint, ie up to x speed isn't a guarantee.

  • highwaylass Highwaylass (@highwaylass) reported

    @jonbradbury Sorry, that was a bit abrupt. I tried all those steps which are recommended on the PlusNet help forum but they didn’t sort it; I had to factory reset the router. Now all is OK - until the next time. On the forum PlusNet mention a solution they are rolling out - hopefully soon.

  • highwaylass Highwaylass (@highwaylass) reported

    @rhydsnewi @Plusnet @plusnethelp Yes. Didn’t help.

  • MatthewBeard14 Matthew Beard (@MatthewBeard14) reported

    @plusnethelp @Plusnet #Plusnet You have now left a vulnerable person (my mum) without a way to be in touch with the outside world for 3 days. Each day I queue for 45 minutes in your system (twice), am promised a solution and nothing happens. Shame on you.