Plusnet

Plusnet Outage Report in Leicestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Leicestershire, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Leicestershire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Leicestershire, England 03/04/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Leicestershire, England

The most recent Plusnet outage reports came from the following cities: Leicester.

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City Problem Type Report Time
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Leicestershire, England

Latest outage, problems and issue reports in Leicestershire and nearby locations:

  • timchambers82 Tim Chambers (@timchambers82) reported from Oakham, England

    Trying to get hold of @Plusnet @plusnethelp for over a week to sort my parents’ broadband issues out.Really poor that calls are not being answered, online chat is offline & they are not responding to DMs. It took me a long time to convince my parents to switch, so not great

  • crawler1970 Mark Templeman (@crawler1970) reported from Leicestershire, England

    @PlusnetSupport @Plusnet @plusnethelp It's not for me. It is to cancel an engineers visit that is currently booked to install a line for our disabled daughter, as she is currently in isolation.

  • rjedwards_btone Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Just do you know. Gone to @Plusnet Cheaper and their customer service from first hand experience before makes yours look amateur.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • laughingsince82 G (@laughingsince82) reported

    @J3Lyon Plusnet are really good and have a great customer service. I also use eero mesh network to make sure I get good coverage

  • Bonnikin Bonnie (@Bonnikin) reported

    @Plusnet Hi team, my internet connection has been slow, patchy garbage for the last two weeks. Speed tests show that the upload and download speeds bounce between max and 0mbps. Can I report this online, don't want to have to sit on the phone if I can avoid it...

  • steve_evo steve evans (@steve_evo) reported

    @SkyHelpTeam The sky app won’t even connect so I can’t check. I’ve had enough I’ve stopped the direct debit! I’m supposed sky gold vip after 12 years as customer. It’s costing me so much that I’m going back to plusnet. I should never have left! #skybroadband #skyfibre

  • Lucy_Evans10 Lucy Evans (@Lucy_Evans10) reported

    Broadband connection has been bloody terrible for the past month. Cutting in and out, we've tried everything - please sort @Plusnet (SY11 -Hindford)

  • GoddardsPieMash Goddards @ Greenwich (@GoddardsPieMash) reported

    @Plusnet Hi, we accidentally closed a support ticket and cannot find how to reopen it as the problem is not fixed. can you help please?

  • TonyMar24500610 Tony Martin (@TonyMar24500610) reported

    @Plusnet @AerosolSHIELD PLUSNET ARE A BUNCH OF THIEVES. Tried to scam me for £50 for a line when 2 active lines already existed. Failed to send me a modem, we requested to cancel the contract, bullied into having a second modem sent. Never used the service Now taken us to a credit agency for £111.98

  • Plusnet Plusnet (@Plusnet) reported

    @frecklesandpink Hi Katie, I'm sorry to hear about your service. So we can take a further look into this, are you able to confirm the Username via a DM please? - Curtis, Plusnet Sheffield

  • SaltNPrEPPA Jamie 🐻 (@SaltNPrEPPA) reported

    @J3Lyon Plusnet are shockingly bad

  • MarcSchmitz18 Marc Schmitz (@MarcSchmitz18) reported

    @Plusnet Internet has been slow since day 1 but for the past week it has reached levels never seen before. Basically, we can’t watch a movie without it stopping at least 25 times. Zoom video conferences during the day are totally impossible. I’m talking about 1 device connected.

  • JamieNemeth Jamie Nemeth (@JamieNemeth) reported

    @Plusnet Wonder if could've been to do with yesterday's heat? Either on lines, or maybe router itself? Been great for months, but yesterday, frequent ~1 min. plummets in down SNR, from 14 dB to less than 6 dB in seconds. Today, 15.7 dB and stable so far. Will monitor and get back to you.