Plusnet

Plusnet Outage Report in Hempnall, Norfolk, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hempnall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hempnall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hempnall, Norfolk, England 11/20/2025 02:50

November 20: Problems at Plusnet

Plusnet is having issues since 03:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hempnall, Norfolk, England

The most recent Plusnet outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Total Blackout
United KingdomNorwich Internet
United KingdomNorwich Wi-fi
United KingdomAttleborough Total Blackout
United KingdomNorwich Internet
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hempnall, England

Latest outage, problems and issue reports in Hempnall and nearby locations:

  • Stevo_oxo Steve (@Stevo_oxo) reported from Upton with Fishley, England

    If you are thinking of going with @Plusnet for your internet DON’T. They have the worst service I have ever experienced. Stay away honestly it is not worth the torment. Hours on the phone speaking to several people and issues still not sorted. AVOID!

  • ShareenMugford Shareen Mugford (@ShareenMugford) reported from Sprowston, England

    @PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three

  • justin_nash Eco Terrorist (@justin_nash) reported from Sprowston, England

    @Plusnet network down again 😡

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DrImpaler Dr Ian P (@DrImpaler) reported

    @welsh_stu time to switch then? I've had very few issues with Plusnet even after being swallowed by BT. Also offer static IP and allow you to use your own router if you want. Both important for me.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @clark_andy Hello Andy, Thanks for getting in touch and I hope you are well. I am sorry to hear you want to cancel your BT Sport package. We’re not able to cancel here, please call 0800 013 2632 and my colleague will be happy to help. All the best, - Beth Plusnet Sheffield

  • JulianArthurs Julian Arthurs (@JulianArthurs) reported

    @bt_uk txt to mobile. had a third message since then. I could switch emergency broadcasts off on device or with Plusnet ( my provider) but you never know when a tsunami or earthquake is coming.

  • gulam82 Gulam (@gulam82) reported

    @KennedyUnipart Still no #Volte #4gcalling even @Plusnet @TalkmobileUK offer this service which enables HD quality calls.

  • goodbadandtroll derek gold (@goodbadandtroll) reported

    @alexwhit3head_ @HelpSheffield @thisissheff_ virgin do fibre to the door so it’s as fast as you can go and least environmental factors. By is mixed so sometimes depends on your location/environment sometimes not. If you are on WiFi then that’ll be down to the router, Plusnet provide a pretty solid router

  • DrImpaler Dr Ian P (@DrImpaler) reported

    @richieh @VodafoneUK as mentioned to Stu, I have had very few issues with Plusnet and been with them for years. If they do become trouble I'd probably go with Zen.

  • itzurboial1 Itzurboial1 (@itzurboial1) reported

    @sevenjoshh Prefer sky to plusnet. Plusnet is the worse Internet network ever made @Plusnet

  • maydrakin Rob Barker (@maydrakin) reported

    I notified @Plusnet I was moving providers for fibre broadband from June 3 and they have cut me off today. Apparently even though they acknowledge it’s their error, they can’t reinstate and getting broadband in the interim is my problem! 🤬

  • aklc10 aklc (@aklc10) reported

    @halimmatin @asda_mobile No WiFi calling or signal with Plusnet, so no calls either in or outside the house

  • David___Lewis David lewis (@David___Lewis) reported

    @Plusnet is ****.