Plusnet

Plusnet Outage Report in Hempnall, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hempnall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hempnall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hempnall, Norfolk, England 09/15/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Hempnall, England

Latest outage, problems and issue reports in Hempnall and nearby locations:

  • Stevo_oxo Steve (@Stevo_oxo) reported from Upton with Fishley, England

    If you are thinking of going with @Plusnet for your internet DON’T. They have the worst service I have ever experienced. Stay away honestly it is not worth the torment. Hours on the phone speaking to several people and issues still not sorted. AVOID!

  • ShareenMugford Shareen Mugford (@ShareenMugford) reported from Sprowston, England

    @PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three

  • justin_nash Eco Terrorist (@justin_nash) reported from Sprowston, England

    @Plusnet network down again 😡

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Markat101 Mark Taylor (@Markat101) reported

    @Plusnet 5th tweet - no reply- customer service zero

  • lukealbarran Luke Albarran (@lukealbarran) reported

    Hi @Plusnet I am a broadband customer but currently not receiving any broadband whatsoever. Please advise as to how you are going to fix problem.

  • KarinAHPed karin massie (@KarinAHPed) reported

    @Plusnet why after over a month, many, many phone calls full of reassurance can my father still not access his own email account ? Terrible service and not a clue what they are doing!

  • LifeIsDifficile Jess Friedersdorff (@LifeIsDifficile) reported

    @Plusnet I can't make or receive phone calls (but have 4G connection) and I can't call the help number to fix, please help. #catch22 I have tried Googling the issue and done everything short of a factory reset on my phone...

  • 5corpionPrince Prince90612 (@5corpionPrince) reported

    @Plusnet I know you probably wont let me go without adding the charges but please Im begging u to help me. Ive been unemployed for 13 years due to medical reasons & all these bills are building up. Its hard to go shoppin with little money left.Been your customer for over 6 years

  • skytrainbkk Pat Mooney (@skytrainbkk) reported

    @Plusnet router is in main socket permanently flashing orange DT4 8BB skytrainbkk your service is carp

  • CJLeadbetter Charlie Leadbetter (@CJLeadbetter) reported

    @Plusnet sort your service out, first lying to us about internet speeds to get us to take out your service. Now without internet for 3 days and unable to cancel. Whatever you do, do not use plusnet broadband.

  • HarbourAdam A742321 (@HarbourAdam) reported

    @Plusnet do you still have online chat support ? I can’t find it anywhere! Need my broadband line rest …..

  • RichardnotatKF Richard Humphries 💚 (@RichardnotatKF) reported

    Hello again @plusnet, five hours on & still no response from you. Coming up for 24 hours without phone/broadband. I appreciate you’re busy but this is really poor service.

  • kirstii03 Kirsty 🌻 (@kirstii03) reported

    @Plusnet Hi there. I've tried to log in to my member area to send a message but unsure how to do this. I had an issue with my phone line and the broadband stopped working. I used the text service to check for a fault and it came back saying there was and to book an appt...