Plusnet

Plusnet Outage Report in Hempnall, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hempnall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hempnall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hempnall, Norfolk, England 01/23/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hempnall, Norfolk, England

The most recent Plusnet outage reports came from the following cities: Wymondham and Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomWymondham Wi-fi
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomWymondham Wi-fi
United KingdomNorwich Internet
United KingdomNorwich Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Hempnall, England

Latest outage, problems and issue reports in Hempnall and nearby locations:

  • Stevo_oxo Steve (@Stevo_oxo) reported from Upton with Fishley, England

    If you are thinking of going with @Plusnet for your internet DON’T. They have the worst service I have ever experienced. Stay away honestly it is not worth the torment. Hours on the phone speaking to several people and issues still not sorted. AVOID!

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

  • ShareenMugford Shareen Mugford (@ShareenMugford) reported from Sprowston, England

    @PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three

  • justin_nash Eco Terrorist (@justin_nash) reported from Sprowston, England

    @Plusnet network down again 😡

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • zoetunstall Zoë (@zoetunstall) reported

    @Plusnet my internet has no connection this evening, but you’ve taken down the members website so I can’t report it… any ideas?!

  • thedavidhmiller David Miller (@thedavidhmiller) reported

    @Plusnet Hi. We are meant to be joining plusnet, we haven't received our activation date but our broadband has stopped today. Can you help?

  • MrsTeenyB Mrs B (@MrsTeenyB) reported

    So it appears that @Plusnet are only available to block stolen mobiles from 8am to 8pm; no way to do so via the app, and no telephone support out of hours. That’ll not do 😢 #RubbishCustomerService #Plusnet #PlusnetMobile

  • redders91 Dan Redman (@redders91) reported

    @Plusnet Hi, we have had an orange light flashing on the router for a while now. Please could you check the service in TN39? Thanks

  • guyrodwell_ Guy Rodwell (Closed) (@guyrodwell_) reported

    I've been with both BT and Plusnet now, and this has been a prominent issue with both. One day your internet just doesn't work properly and it's only when you put your device on 5GHz that it works properly 🙃

  • BethanDowning_ Bethan Downing (@BethanDowning_) reported

    @Plusnet Our Wifi has not working since yesterday afternoon. Have tried restarting it many times but still getting nothing. Our postcode is SE24. Are there problems in the area? Thanks

  • cartoonelli Simon Ellinas (@cartoonelli) reported

    @Plusnet very slow broadband speed today. Can you fix this?

  • ArchmarkCo ARCHMARK Branding & Marketing (@ArchmarkCo) reported

    @Plusnet your website says it's currently down for maintenance but your status page says everything is working? When can I access my account?

  • adida2mt adida2m/// (@adida2mt) reported

    I was just going to throw the card away. These donations will add up if everyone does it. This was a reward card for signing up to plusnet . Problem being you have to spend the exact amount 👍🏻

  • ianboothroyd Ian Boothroyd (@ianboothroyd) reported

    @Plusnet Please ask the people in charge to be more open. 3.9% is a lot to add to bills on top of inflation, and it's reasonable for a customer to ask why. The 'approved statement' gives no 'rationale'. @Ofcom please note.