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Plusnet

Plusnet Outage Report in Hempnall, Norfolk, England

Why is my Plusnet service not working?

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If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Hempnall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hempnall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Hempnall, England

The most recent Plusnet outage reports came from the following cities: Norwich.

CityProblem TypeReport Time
Norwich Internet 12 days ago
Norwich Internet 2 months ago
Wymondham Wi-fi 2 months ago
Norwich Internet 3 months ago
Norwich Internet 3 months ago
Wymondham Wi-fi 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hempnall, England

Latest outage, problems and issue reports in Hempnall and nearby locations:

  • ShareenMugford
    Shareen Mugford (@ShareenMugford) reported from Sprowston, England

    @PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three

  • Stevo_oxo
    Steve (@Stevo_oxo) reported from Upton with Fishley, England

    If you are thinking of going with @Plusnet for your internet DON’T. They have the worst service I have ever experienced. Stay away honestly it is not worth the torment. Hours on the phone speaking to several people and issues still not sorted. AVOID!

  • justin_nash
    Eco Terrorist (@justin_nash) reported from Sprowston, England

    @Plusnet network down again 😡

  • DaveCatchpole
    Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CatherineNikita
    Cat/Cath/Cattie/Catherine (@CatherineNikita) reported

    Hi @Plusnet we got our Internet back after many weeks last week and now its down again? Can you inform us if this is due to work in the area or something else, and when it'll be back???

  • athenamae04
    athena mae valencia (@athenamae04) reported

    @Plusnet i recently bought a new sim card from yourselves which i received on friday. for some reason i can’t make calls or send texts. i can however receive texts but i cannot receive phone calls. could you please help me with this?

  • dizziedee
    DizzieDee (@dizziedee) reported

    @streethawkfan Plusnet, it was down completely this morning 🥹

  • CeeCeeLF
    C x (@CeeCeeLF) reported

    Plusnet is the biggest pile of **** for internet!😡🤬

  • citizenmike
    citizenmike (@citizenmike) reported

    @Plusnet it is impossible to contact you to raise an issue for my mother in law which is that she cannot access email since last Wednesday - please advise

  • johnleedsroad
    John Sinclair (@johnleedsroad) reported

    @Plusnet Good morning. I have been having issues with no network since Thursday 26th. I've had a new SIM and been in contact but with no resolution. Would you know how this is progressing. I don't really want to buy a phone from Tesco , as was suggested. Thanks, John

  • jenwolves
    Jenny Vaughan (@jenwolves) reported

    Seems disconnecting the existing broadband and then failing to install the new service is a 'feature' of @Plusnet. Waited in today from 1pm - with the threat of £65 missed appt charge - nine hours later, no engineer, no internet! @PlusNet can talk the talk but not walk the walk

  • Tracy52468806
    Tracy (@Tracy52468806) reported

    .@Plusnet where is my broadband connection which should have happened yesterday? @Ofcom you need to clamp down on these providers!

  • HamiltonG95
    G-RACE (@HamiltonG95) reported

    Can't wait to get rid of @Plusnet and switch to Giganet. So tired of not being able to play games because of bad lag. Drives me mad.

  • BuzzBeardy
    Jabby Dodger (@BuzzBeardy) reported

    @Plusnet Are you having trouble with login or password reset that you know of for Plusnet mobile? Cant login and reset has a glitch, when you enter new password it refreshes and auto fills with a 5 letter word