Plusnet

Plusnet Outage Report in Hempnall, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hempnall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hempnall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hempnall, Norfolk, England 12/19/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hempnall, Norfolk, England

The most recent Plusnet outage reports came from the following cities: Wymondham and Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomWymondham Wi-fi
United KingdomNorwich Internet
United KingdomNorwich Total Blackout
United KingdomNorwich Internet
United KingdomNorwich Wi-fi
United KingdomAttleborough Total Blackout

Community Discussion

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Plusnet Issues Reports Near Hempnall, England

Latest outage, problems and issue reports in Hempnall and nearby locations:

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

  • justin_nash Eco Terrorist (@justin_nash) reported from Sprowston, England

    @Plusnet network down again 😡

  • Stevo_oxo Steve (@Stevo_oxo) reported from Upton with Fishley, England

    If you are thinking of going with @Plusnet for your internet DON’T. They have the worst service I have ever experienced. Stay away honestly it is not worth the torment. Hours on the phone speaking to several people and issues still not sorted. AVOID!

  • ShareenMugford Shareen Mugford (@ShareenMugford) reported from Sprowston, England

    @PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonWhalley1 Simon Whalley (@SimonWhalley1) reported

    @TalkTalk She cancelled her existing @TalkTalk contract on 11 January in order to join @Plusnet (who's customer service has been excellent by the way).

  • comparemkt_care Compare the Market Care (@comparemkt_care) reported

    @Jcisherwood1 Hi James, as this voucher offer is provided by Plusnet, I would suggest contacting them directly to enquire. You can message them on Twitter at @plusnethelp or call them on 0800 432 0200. If you're still having trouble, please DM us and we can look into it further. Thanks-Joe.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @SPerings Hello Sandra, Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. Sammy

  • megsrix Megs (@megsrix) reported

    Have now had to delay my house move for a week because my @Plusnet @plusnethelp internet isn't working. A great end to the week when you realise the issue you were told would be fixed has not been fixed. Now there's no chance of me moving any time soon 🙄🙄

  • ByeTo55Forever DadDaryll 💙 (@ByeTo55Forever) reported

    @Plusnet I have two long term mobile phone contracts and am a happy customer who actively recommends you to family and friends. I would hate to have to move to a competitor so please #DontFundGBNews

  • PeteCat1 PC (@PeteCat1) reported

    @plusnethelp we're still having upload speed problems, what can we try next? New router? Also, please confirm cost to cancel contract. Never had this problem before, only once we returned to Plusnet & had to change the landline number. Too far from cabinet to benefit from fibre

  • Roadwarrior29 'Oor' Axeleyovich Foleyski💙 (@Roadwarrior29) reported

    @philonoistcelt @one_mrs_k @Plusnet Yes indeed but it depends on the issue doesn't it, whether the problem is with the line or the ISP.

  • joey__burton__ Joey Burton (@joey__burton__) reported

    I wouldn't even wish Plusnet wifi upon my worst enemy at this point tbh. It's ridiculous

  • scottjordan16 scott jordan (@scottjordan16) reported

    @Plusnet I’ve literally just done your job. Open reach have been out and fixed the issue after i contacted them my self. You were telling me I had to wait till Tuesday. Shocking absolutely shocking. No one even tried to go that extra mile.

  • jvintagek JACK (@jvintagek) reported

    @Plusnet the worst is I wanted to renew my contract loose a customer