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Plusnet

Plusnet Outage Report in Hempnall, Norfolk, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Hempnall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hempnall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Hempnall, England

The most recent Plusnet outage reports came from the following cities: Norwich.

CityProblem TypeReport Time
Norwich Internet 9 days ago
Norwich Internet 1 month ago
Wymondham Wi-fi 2 months ago
Norwich Internet 3 months ago
Norwich Internet 3 months ago
Wymondham Wi-fi 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hempnall, England

Latest outage, problems and issue reports in Hempnall and nearby locations:

  • justin_nash
    Eco Terrorist (@justin_nash) reported from Sprowston, England

    @Plusnet network down again 😡

  • ShareenMugford
    Shareen Mugford (@ShareenMugford) reported from Sprowston, England

    @PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • vicki_lawson5
    Vicki Lawson (@vicki_lawson5) reported

    @Plusnet I’ve just received a letter saying you owe me money but you are not my broadband provider and never have been

  • paullyscotland
    Paul (@paullyscotland) reported

    @Plusnet But given that I've just joined you, why couldn't you get the advertised prices right? Surely any price rise shouldn't take effect before the service even starts!

  • sierradoesstuff
    s i e r r a 💽 (@sierradoesstuff) reported

    @Felix_F_Fern Openreach based broadband is all of similar quality. However plusnet are awful so any opportunity to not use them I’d take

  • OrShallot
    ShallotOrNot (@OrShallot) reported

    @Felix_F_Fern In all seriousness, they live somewhere else now & the coverage is pretty good - a few blindspots but the house is an odd shape - & the customer service is excellent. I used to have plusnet & again good coverage & customer service.

  • EatTheRichIero
    max (genderpunk chaos gremlin) (@EatTheRichIero) reported

    @Felix_F_Fern I'm with Sky for speed + free boosters around the house cause we get WiFi cold-spots but they will take any and every chance to raise your tariff, I have to call every 3 months to negotiate back down to our price. Plusnet just fully didn't work when we were with them, hub broke+

  • _davidhansard
    David Hansard (@_davidhansard) reported

    I don't mind too much waiting in a queue, @Plusnet, especially on a Friday afternoon, but the music is torture. Perhaps the worst I've heard with any company. Having said I don't mind waiting, bit surprised the wait is so long, because I chose 'Thinking of becoming a customer'.

  • jhl_digital_ag
    James Lane (@jhl_digital_ag) reported

    @Plusnet credit (literally) where credit is due. Noticed a load of calls on landline that have never made on latest bill and v.quick to answer at 7.30pm on Saturday night, dealt with refund and also helped sort dial tone. Excellent customer service! #plusnet #customerservice

  • mermaid99
    Squirrel crazy Georgie (@mermaid99) reported

    @Plusnet did you know that your service status page isn't loading which isn't helpful

  • mermaid99
    Squirrel crazy Georgie (@mermaid99) reported

    @Plusnet can I get an update on my broadband issue please as diagnosed last night by your bot. I've not had an update this morning

  • robjo2112
    ROBERT JOHNSON (@robjo2112) reported

    @WeAreOpenreach Each time they lie through their teeth, it will appear on here and be reported to my MP, who is in this for me. They call it a mass outage and then email him saying 5 houses are affected. @Plusnet should cancel the account with no fees to pay (£159 exit) because of this.