Plusnet

Plusnet Outage Report in Hempnall, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hempnall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hempnall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hempnall, Norfolk, England 12/05/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hempnall, Norfolk, England

The most recent Plusnet outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Internet
United KingdomNorwich Total Blackout
United KingdomNorwich Internet
United KingdomNorwich Wi-fi
United KingdomAttleborough Total Blackout
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Hempnall, England

Latest outage, problems and issue reports in Hempnall and nearby locations:

  • ShareenMugford Shareen Mugford (@ShareenMugford) reported from Sprowston, England

    @PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three

  • justin_nash Eco Terrorist (@justin_nash) reported from Sprowston, England

    @Plusnet network down again 😡

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • stow_gwen Gwen Stow (@stow_gwen) reported

    @Plusnet my broard band is not working

  • cdmalvarez cmorales (@cdmalvarez) reported

    @Plusnet Im in another country so unable to call - is customer support able to assist?

  • Scott87049502 Scott (@Scott87049502) reported

    I don't normally do this but @Plusnet this is wild. You are trying to charge My mother into the triple digits and close Her account despite it should be £30 a month and She NEVER asked to close Her account. You have left Her without a way to contact you and with a huge debt

  • greggwright21 Greg Wright (@greggwright21) reported

    @Plusnet anyone having issues with broadband, im connected to Internet but its not allowing me on any services like games and apps on my amazon stick.

  • emilyannison emily annison (@emilyannison) reported

    @Plusnet Yes. No broadband issues. I’m using it to communicate now, just can’t make or receive calls. I’ve checked all setting.

  • Tripe_Writer Tripe_Writer (@Tripe_Writer) reported

    @DerylLynn @Plusnet Similar problem here: Since Broadband upgrade, our panic alarms only work one way: the care people register that there is an alarm, but can't hear us, so they have to ring our phone. I understand that's a common problem

  • deborahc39 Deborah (@deborahc39) reported

    @RoyalMail customer service is useless. Awaiting a delivery from Plusnet. requested it be delivered next door as I am out.Still delivering to my address. Tried the phone. 18 x I’ve read my tracking number and it repeats back incorrectly. Now an hour to wait to speak to someone!

  • SvtHoff Saskia (@SvtHoff) reported

    @Plusnet I am a new customer and switched to you - and fiber broadband - to get a better connection. Overall really good, but the broadband connection drops for 15-20 seconds every time it rains. What is this and how can it be fixed? The rainy season is upon us!

  • cjkgal Chris 🐦 (@cjkgal) reported

    @Sandra55 @Virgin I know what you mean I had a similar experience with Plusnet. Didn't help with my problem and was impatient then tried to get me to purchase their mobile SIM. Cheek!

  • SenorStefan Stefan (@SenorStefan) reported

    @Plusnet When I call I get stuck in the same loop: “computer says no”. From what I can tell, OpenReach has spent 4 weeks doing nothing on a 6 week SLA and your support team keep just repeating what the OR system says. This solves nothing! It needs escalation!