Plusnet

Plusnet Outage Report in Hempnall, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hempnall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hempnall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hempnall, Norfolk, England 02/11/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hempnall, Norfolk, England

The most recent Plusnet outage reports came from the following cities: Wymondham and Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomWymondham Wi-fi
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomWymondham Wi-fi
United KingdomNorwich Internet
United KingdomNorwich Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Hempnall, England

Latest outage, problems and issue reports in Hempnall and nearby locations:

  • Stevo_oxo Steve (@Stevo_oxo) reported from Upton with Fishley, England

    If you are thinking of going with @Plusnet for your internet DON’T. They have the worst service I have ever experienced. Stay away honestly it is not worth the torment. Hours on the phone speaking to several people and issues still not sorted. AVOID!

  • ShareenMugford Shareen Mugford (@ShareenMugford) reported from Sprowston, England

    @PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three

  • justin_nash Eco Terrorist (@justin_nash) reported from Sprowston, England

    @Plusnet network down again 😡

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • highwaylass Highwaylass (@highwaylass) reported

    @rhydsnewi @Plusnet @plusnethelp Yes. Didn’t help.

  • harrtab Sandy harrison (@harrtab) reported

    @plusnethelp Really unhappy at the deteriorating service from Plusnet. Zoom sound is terrible to others and our video flicks between colour and black and white. This is not what I signed up for. Please sort asap

  • GordonAlderson The Boss (@GordonAlderson) reported

    @Plusnet why is your so-called @plusnethelp so inept? Why don't they reply to messages? Why is your online chat not working? Why should I have to call you? Why can't I email you? Am I right to expect a worthwhile response?

  • planetf1 Nigel Jones (@planetf1) reported

    @matt303 @Plusnet @zeninternet nope - they promise to keep prices same. Of course they are higher.. though better service (and niceities like static ip ipv6 etc). I'm very pleased I switched to them.

  • katie4249 Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported from Paisley, Scotland

    @plusnethelp Woke up this morning to our internet speed dropping again. Even rebooting didn't help this time. So enough is enough and we have started the switch to Sky for broadband and mobile. Last 18 months with @Plusnet have been awful.

  • KatieClifford9 Katie (@KatieClifford9) reported

    @plusnethelp @Plusnet are hands down the crappest company to try and get hold of. Customer service appears non existent!!

  • recaro001 Rich (@recaro001) reported

    @plusnethelp I have had my plusnet broadband a few months and the wifi is constantly dropping out. The speed check I do on my laptop looks fine but I regularly have issues with teams freezing which is a new issue since I switched from sky

  • highwaylass Highwaylass (@highwaylass) reported

    @rhydsnewi @Plusnet @plusnethelp Also I pay 30 quid a month already, I can’t afford to shell out on top of that for hardware to make the service I pay for actually work.

  • JustinDouglasUK Justin Douglas (@JustinDouglasUK) reported

    Help @plusnethelp please! I have been a customer for years: great service, fast call answering... but the past 3 days I am queueing over 45mins, & have to give up. Very worrying: my parents' plusnet home move service has failed: they are 75 & need to be on the phone. Please help!

  • ingrmstaples Ingrid Staples (@ingrmstaples) reported

    @Plusnet @Plusnet we have no landline dialing tone unable to make or receive calls also unable to contact Anyone in Plusnet customer services! Is no one working????