Plusnet

Plusnet Outage Report in Hempnall, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hempnall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hempnall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hempnall, Norfolk, England 01/28/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hempnall, Norfolk, England

The most recent Plusnet outage reports came from the following cities: Wymondham and Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomWymondham Wi-fi
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomWymondham Wi-fi
United KingdomNorwich Internet
United KingdomNorwich Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Hempnall, England

Latest outage, problems and issue reports in Hempnall and nearby locations:

  • justin_nash Eco Terrorist (@justin_nash) reported from Sprowston, England

    @Plusnet network down again 😡

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

  • ShareenMugford Shareen Mugford (@ShareenMugford) reported from Sprowston, England

    @PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • foley_siobhan Siobhán Foley (@foley_siobhan) reported

    @Plusnet @OpenreachHelp DAY 58 WITHOUT BROADBAND!Are you sending someone out to connect my broadband today or am I going to have to wait another three weeks for your award winning customer service?I should have gone live 6 weeks ago today #WhenWillSiobhsnGetBroadbandPlusnet

  • PhoebeWyburd Phoebe (@PhoebeWyburd) reported

    @Plusnet is there a problem with broadband atm? We’ve lost our internet connection in our home

  • pureshtuyots Shtuyot (@pureshtuyots) reported

    @Plusnet I'm trying to cancel my contract within 14 days, does this option exist online?

  • 1TD Tom Davies (@1TD) reported

    Always haggle the customer service rep on the phone when renewing a contract. Took me 20 seconds for Plusnet to offer £28.99 a month, down to £25.99 and finally £24.99 a month for 18 months. Cheeky buggers.

  • paul67davis ItinerantsRus (@paul67davis) reported

    The customer support @Plusnet may be friendly, but is technically inept. You sold me a package knowing there were going to be issues with the PAC transfer. I'm left in limbo with a sim that won't function and if I leave you can't give me a PAC code so I will lose my number,

  • LMRM304 LMRM (@LMRM304) reported

    @Plusnet I’ve been on hold for 1 hour !!! Wow your award winning customer support must be very busy …..any chance of someone answering the phone before 8pm

  • Michael67963044 Michael Atkinson (@Michael67963044) reported

    @Plusnet hey is there a service problem in Newcastle I have lost connection and am needing my data today

  • KateAshtonButl1 Kate Ashton-Butler (@KateAshtonButl1) reported

    @Plusnet is there anyone there today? I have sent you so many messages and have had nothing back. I need an update as to what is happening with my service please

  • Ftumch3 John 🖤🤍NUFC🖤🤍 (@Ftumch3) reported

    @Plusnet my internet is down (has been for at least 20 mins since I got home). Router working (have tried a reset already) but red light 3rd from left. In CT11 9 area. Also was going to renew contract tonight but website not letting me log in despite correct details

  • Joannejosiejojo Josie Jo Jo (@Joannejosiejojo) reported

    @Plusnet Hi, is your website down? I've been attempting to access it all day and to no avail.