Plusnet Outage Report in Hempnall, Norfolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Hempnall, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hempnall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Hempnall, Norfolk, England
The most recent Plusnet outage reports came from the following cities: Wymondham and Norwich.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hempnall, England
Latest outage, problems and issue reports in Hempnall and nearby locations:
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Eco Terrorist
(@justin_nash) reported
from
Sprowston, England
@Plusnet network down again 😡
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Dave Catchpole
(@DaveCatchpole) reported
from
Beccles, England
@Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail
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Shareen Mugford
(@ShareenMugford) reported
from
Sprowston, England
@PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah V W
(@svw71_w) reported
@Plusnet why does your engineer fault bot ask me to type “next” to book the next available appointment but then FAIL to tell me when that might be????? I have a business to run. You’re not picking up phones either. Appalling customer service
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Plusnet
(@Plusnet) reported
@caterham7 Hi there, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield
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Malcmite
(@Malc_Armstrong) reported
@Plusnet @rabprentice This bs scripted reply just shows the lack of customer care and apathetic approach to resolving an issue. I thought plusnet were going to be a good provider, but seem to be just as false as the others.
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Plusnet
(@Plusnet) reported
@PabloMalachi Hi there Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Thanks
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Malcmite
(@Malc_Armstrong) reported
@Plusnet Todays outage has shown me that plusnet does not care about customers. The web page is broken, the txt service is scripted crap and no one is calling back or seemingly fixing anything. A poor service I will be changing at next opportunity. Currently waiting on phone fir 40 mins.
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Malcmite
(@Malc_Armstrong) reported
@Plusnet @rabprentice Nothing online is connecting currently. Cant login or access online apps. Truly abysmal service.
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Malcmite
(@Malc_Armstrong) reported
@jennie_divina @Plusnet Their fix hasnt worked for many. None of my online apps work, cant connect to pages despite router saying its working. I will be looking for another provider once I can get online. This is an absolute joke of a service
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Jon Ewing
(@siteadvice) reported
@Plusnet Thanks, but why bother to respond to me individually (albeit generically) more than 2 hours after the service had been restored? It would have been more helpful to use Twitter to keep us updated during the outage, so those who were affected could manage their time effectively.
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Just hear for the crac
(@JustCrac) reported
@Plusnet “Some” don’t you mean the whole of your UK network!
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Geoff
(@U4ER4all) reported
@Plusnet I appreciate things go down occasionally, I just wanted to know whether it was at your end or mine. Most users had to search around to find out where the problem was. I wasted time fault finding my setup