Plusnet

Plusnet Outage Report in Hempnall, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hempnall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hempnall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hempnall, Norfolk, England 01/13/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hempnall, Norfolk, England

The most recent Plusnet outage reports came from the following cities: Norwich and Wymondham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomWymondham Wi-fi
United KingdomNorwich Internet
United KingdomNorwich Total Blackout
United KingdomNorwich Internet

Community Discussion

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Plusnet Issues Reports Near Hempnall, England

Latest outage, problems and issue reports in Hempnall and nearby locations:

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

  • justin_nash Eco Terrorist (@justin_nash) reported from Sprowston, England

    @Plusnet network down again 😡

  • ShareenMugford Shareen Mugford (@ShareenMugford) reported from Sprowston, England

    @PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ZoeMontgomery66 Zoe Montgomery (@ZoeMontgomery66) reported

    @WhichUK I’m with Plusnet and I wish they would offer a social tariff but I rang up and they said they have no intention of offering one. I could switch to BT but their customer service is notoriously bad.

  • tigertubs55 melvin knowles (@tigertubs55) reported

    @Plusnet Not very good customer service. Lame excuse, 2 days without service

  • NoSheds No Sheds 💙 (@NoSheds) reported

    @PaulbernalUK @Plusnet @BTGroup That's terrible. I hope they offered compensation, but I bet they didn't. For what it's worth I offer sympathy. Thanks for the info.

  • lmjhoney LMJ (@lmjhoney) reported

    @Plusnet I am on fast fibre broadband but my service is no different and is still slow. Why? Can you make it as fast as it should be Thanks

  • PaulbernalUK Prof Paul Bernal (@PaulbernalUK) reported

    So the resolution for my aunt is who to give hundreds of pounds to: @Plusnet or @BTGroup, for a problem caused by them. Oh, and they’re actually the same company.

  • deb_fincher Debbie Fincher (@deb_fincher) reported

    Sad to say pretty poor customer service @Plusnet

  • bryonymorris bryony (@bryonymorris) reported

    @wildlypip @AdobeCare Yes! Is it a plusnet problem?

  • hayleymcelderry 𝙷𝚊𝚢𝚕𝚎𝚢 🙋🏻 (@hayleymcelderry) reported

    @Plusnet I cannot access the internet but when troubleshooting it says the router is fine and connected but I cannot access anything. Plusnet Hub One screen every time. Can’t get through to anyone. I’ve reset and turned on and off. Help!

  • myredrum2 Tucopacifico (@myredrum2) reported

    @Plusnet still waiting for new sim "in the post" 2 months ago. Poor coverage and no signal for me in most of my area. I'm off, Lebara for me.

  • WoolfendenAnn Ann Woolfenden (@WoolfendenAnn) reported

    @Plusnet such a disappointment when you swap your sim card over and something that should happen instantly will now take place, perhaps Monday. Always had a good experience with Plusnet but now left without my mobile phone. Could anyone please help me resolve this?