Plusnet

Plusnet Outage Report in Hempnall, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hempnall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hempnall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hempnall, Norfolk, England 02/21/2026 07:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hempnall, Norfolk, England

The most recent Plusnet outage reports came from the following cities: Norwich and Wymondham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Internet
United KingdomWymondham Wi-fi
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomWymondham Wi-fi
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hempnall, England

Latest outage, problems and issue reports in Hempnall and nearby locations:

  • justin_nash Eco Terrorist (@justin_nash) reported from Sprowston, England

    @Plusnet network down again 😡

  • ShareenMugford Shareen Mugford (@ShareenMugford) reported from Sprowston, England

    @PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MadgeOrrity J Brown 💙💛 (@MadgeOrrity) reported

    @AdvocateforJus4 @Only9built I'm not sure. Lots of people seem to like TalkTalk but we had a bad experience with them.. Conversely, we did okay with PlusNet, although their reviews online aren't as good. I liked that they had UK Call Centres so they seemed better staffed at times when we needed help.

  • ChristineK1968 Christine Kennedy (@ChristineK1968) reported

    @Plusnet Trying to cancel mobile account but calling just leads to you hanging up. No other options. Not the first time trying.

  • curzonparkboy Jim Smith 💙 (@curzonparkboy) reported

    @Plusnet Hello Guys My issue is still unresolved even after messaging you Not sure that I would be able to recommend @Plusnet customer service 🤔

  • Yapoo936 k (@Yapoo936) reported

    .@Plusnet Hi there. Can someone please respond to my DM in regards to my cancellation? No one has given me any details about how it works and when I'll get my final bill/how it will be done since I'm moving house/when I can cancel my current Direct Debit.

  • liameve Liam McAwesome Eve (@liameve) reported

    Absolutely livid that our internet has been down since Friday 31st, and now being told by @Plusnet that it might not be fixed until the 10th! Please advise who I can contact to compensate me for the additional mobile data I’m now going to have to pay for, through no fault of mine

  • Muig Muig (@Muig) reported

    @Plusnet I'm a (potential) new customer, so are the prices I see on the website at this moment the prices I'll pay until next April? Ta.

  • LesleyAJonesx Lesley Jones (@LesleyAJonesx) reported

    @Plusnet Internet suddenly stopped working, followed the "troubleshooting" instructions & that shows "connected" but it's not working.

  • naz2012 Naz (@naz2012) reported

    @ZioSGTV @superstaryas7 @CommunityFibre I’ve been with plusnet too and kept them as a WAN backup when I moved to CF. Top class customer service but 70mbps doesn’t compare with 1gbps for almost the same monthly price. Now my Plusnet contract is coming up for renewal will consider cancellation.

  • jimbofluffytail Chutney Carmichaels (or jimbofluffytail) (@jimbofluffytail) reported

    @Plusnet hi, I started an order with you yesterday for a new broadband contract. I have paid the upfront costs, created a username & password but can't access it. Can you help please?

  • acr_crm Acr_Crm (@acr_crm) reported

    @Plusnet Hi, we have signed up to Plusnet yesterday and today have received a message to call support or look on the website for help as there is a delay with our order. I have tried ringing but it tells me the phone line is closed and there is no live chat on the website?