Plusnet Outage Report in Hempnall, Norfolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Hempnall, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hempnall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Hempnall, Norfolk, England
The most recent Plusnet outage reports came from the following cities: Wymondham and Norwich.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Total Blackout |
Community Discussion
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Plusnet Issues Reports Near Hempnall, England
Latest outage, problems and issue reports in Hempnall and nearby locations:
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Steve
(@Stevo_oxo) reported
from
Upton with Fishley, England
If you are thinking of going with @Plusnet for your internet DON’T. They have the worst service I have ever experienced. Stay away honestly it is not worth the torment. Hours on the phone speaking to several people and issues still not sorted. AVOID!
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Eco Terrorist
(@justin_nash) reported
from
Sprowston, England
@Plusnet network down again 😡
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Dave Catchpole
(@DaveCatchpole) reported
from
Beccles, England
@Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail
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Shareen Mugford
(@ShareenMugford) reported
from
Sprowston, England
@PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mand
(@snibbo7) reported
@plusnethelp Now all out of data for 1 child from tethering 1 of our plusnet mobiles as still no broadband service. Appalling customer service to be told you won’t help when we’re trying to home school and work.
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B I R D + W O L F
(@BirdandWolfUK) reported
Thanks for letting us down again @plusnet @plusnethelp Sad, but not surprising. Just disappointing when we actually believed you'd call.
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shopperfran
(@shopperfran1) reported
@Plusnet Hi we're having trouble blocking calls from a scam caller because it's coming up as an unknown number when we try to block it via your 1572 option. Is there anything else we can do? (It seems blocking *all* unknown numbers incurs a charge of £4 per month)
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Danny Parker
(@DannyPa82681611) reported
@Plusnet @OakNational Your Internet is rubbish, stay away from it people it cuts off at least 3 times a day! Its been off over an hour now and still won't come on! I will be switching over to a more reliable company now. Absolute shocking service.
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Joe
(@joethomasld) reported
@bt_uk @Ofcom Surely selling us Digital voice with our new FTTP line (transferring from Plusnet) then giving us a new number/not being able to transfer our number from Plusnet because of porting issues.. and then putting a new random number on our old copper is false advertising?
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QueenOfGreen43 🇬🇧🇬🇧
(@QGreen43) reported
@weetabix @Plusnet @HeinzUK instead of posting tweets...how about u answer ppl on yr DM help.....I'VE BEEN WAITING 8 HOURS FOR A SINGLE RESPONSE!!!! CAN'T WAIT TIL MY CONTRACT'S UP
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Plusnet Help
(@plusnethelp) reported
@mattllewellin Hi there Matthew, I'm sorry to hear you want to leave Plusnet - unfortunately we cannot cancel your account via this channel. You can write to us to cancel here: Plusnet plc, The Balance, 2 Pinfold St. Sheffield, S1 2GU, if you are still unable to get through. - Jess
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Leah Tallentire
(@leah_tallentire) reported
@plusnethelp very disappointed in plusnet, I've rang twice on landlines (plusnet) kept cutting me off, rang from mobile, I spoke to a lady couldn't help, put me on hold then cut me off. No call back. Very bad customer service.
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Steve Williams
(@sjwdy) reported
@Plusnet I telephoned customer services last Friday to my wireless signal had dropped dramatically over the last few days. "Angie" said she'd run some tests and that she would have to escalate the problem and that someone would call me. Please advise.
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Scott McCall 💙
(@WebLabrador) reported
@Plusnet @SkintDad Left Plusnet after it took six months to fix a faulty wire outside our house, kept telling them every time it heated up in the sun it cut out... “No, no” laughed the multiple engineers that came out, “that’s not it..!”