Plusnet Outage Report in Hempnall, Norfolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hempnall, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hempnall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Hempnall, Norfolk, England
The most recent Plusnet outage reports came from the following cities: Norwich and Wymondham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Wymondham |
Wi-fi | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Wymondham |
Wi-fi | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Hempnall, England
Latest outage, problems and issue reports in Hempnall and nearby locations:
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Steve
(@Stevo_oxo) reported
from
Upton with Fishley, England
If you are thinking of going with @Plusnet for your internet DON’T. They have the worst service I have ever experienced. Stay away honestly it is not worth the torment. Hours on the phone speaking to several people and issues still not sorted. AVOID!
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Eco Terrorist
(@justin_nash) reported
from
Sprowston, England
@Plusnet network down again 😡
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Dave Catchpole
(@DaveCatchpole) reported
from
Beccles, England
@Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail
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Shareen Mugford
(@ShareenMugford) reported
from
Sprowston, England
@PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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The Asperger Gamer
(@AspergerGamer) reported
@Plusnet After ringing 6-7 times in one day and being lied to, misled and having a couple of meltdowns, I decided to cancel the contract. It feels like all the UK's ISPs customer service has gone from bad to worse. Disgusted! "Award-winning customer service". Clearly, not!
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Plusnet
(@Plusnet) reported
@FionaGowenlock There are a few changes I can make to the router remotely which should help improve your Wi-Fi performance. So if you're happy for me to proceed with this; let me know and I'll get on this for you. -Tony Plusnet Sheffield
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Mary
(@MissMaryCL) reported
Hello @Plusnet - I'm a new customer (not quite connected yet) and I seem to no longer be able to quickly leave a message for you on my account without having to call you. I would appreciate being able to DM so you can pass on a message to customer service to add to my account?
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Plusnet
(@Plusnet) reported
@FionaGowenlock That's not great news Fiona, though I'm glad to hear we were able to get an engineer for this week. There is something I might be able to do from our end which could help you out sooner. -Tony Plusnet Sheffield
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Owen Lea-Porter
(@bigoj_uk) reported
@Plusnet why can I not email support questions? Why do I have to call? Been charged phone charges (again) when I don't even have a phone plugged in. Also trying to find when my contract expires.
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Mary
(@MissMaryCL) reported
Hello @Plusnet - I'm a new customer (not quite connected yet) and I seem to no longer be able to quickly leave a message for you on my account without having to call you. I would appreciate being able to DM so you can pass on a message to customer service to add to my account?
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Alisa Ardini
(@memolek77) reported
@Plusnet Thank you. No worries we’ve spoken with one of your advisors who was actually pretty rude. Our router needs replacing but we have to pay for it unless we get a new contract with you! We’ve been your customers for 3 years!
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Angus
(@AngusMcGrumpy) reported
@plusnet we're moving house, you agreed a transfer date of 12/04/22. You then changed that, as you couldn't get an engineer, to 20/04/22. But you've still cut off the internet at our old house. Your customer service agent just told me this was our fault and hung up. C***s.
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louiscarolan
(@louiscarolan) reported
@Plusnet Your wifi not working right now why not, in Northern ireland suddenly stopped working
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Plusnet
(@Plusnet) reported
@rhian_waygood Hi Rhian. I'm very sorry that you have received this communication after closing an account due to a bereavement. I will pass on feedback regarding the poor experience that you've had here. Regards, Emily Plusnet Leeds 🌞