Plusnet Outage Report in Sprowston, Norfolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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E-mailProblems in the last 24 hours in Sprowston, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sprowston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Community Discussion
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Plusnet Issues Reports Near Sprowston, England
Latest outage, problems and issue reports in Sprowston and nearby locations:
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Eco Terrorist
(@justin_nash) reported
from
Sprowston, England
@Plusnet network down again 😡
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Shareen Mugford
(@ShareenMugford) reported
from
Sprowston, England
@PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Wiked
(@ogWiked) reported
Okay next option; Plusnet. Good or bad ? Is it reliable and are the speed any good?
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Hev 💙TheNHS
(@braintumourlady) reported
@Plusnet I have HAD it with you now! Got this bot telling me I can't get an advisor to chat to as opening is between 8am to 7.30pm but in an earlier text, it's 8am-8pm for Saturdays! I'm utterly disappointed with your service and have been putting up with it for long enough!
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Dan Robinson
(@jenningshtg) reported
@Plusnet Hi there, it's apparent that the factors in this case are down to @VodafoneUK having better organisational skills... Or possibly clout with Openreach... Which is ironic considering who owns who in the telecoms market. Yes we're online now, although speeds are still inconsistent.
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Audrey Nellist
(@AudreyNellist) reported
@Plusnet pride yourselves on customer service. You failed.
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Phil Fish
(@PhilFish17) reported
@Plusnet How is your support "award-winning" if nobody ever answers the phone?
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Ms P
(@MsAndyPT) reported
@Plusnet I am getting tired of waiting for plusnet to install my broadband service. I was told that an appointment was imminent for 6th Sept! No contact since then & I can’t get through on the helplines. Do I have to cancel my new contract? I’m still in the cooling off time!!!!!!
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CHAMPIONS 💚
(@Celtic67Champs) reported
@Plusnet Every customer of yours is extremely saddened with your service but you don’t care about them do you?
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Oratoba
(@oratoba) reported
@MrAlgolagnist @Plusnet Probably related! I really dislike that BT bought Plusnet, I wish they had remained independent. I never had any issues until BT bought them out :(
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Plusnet
(@Plusnet) reported
@Nell3Tate Hi there Nell, I'm really sorry for the issue and hope that's not still affecting you, if it is please send over a DM with your mobile number and your full name. Apologies too for the delayed response, we're much busier than usual at present. - Adam - Plusnet Sheffield
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sweet_exile
(@sweet_exile) reported
@Plusnet can someone please look at my question 226636117? It's been open since 7th August & I haven't had a reliable connection since my first support call in May 224355661. This is unacceptable.