Plusnet

Plusnet Outage Report in Sprowston, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sprowston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sprowston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sprowston, Norfolk, England 06/14/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sprowston, Norfolk, England

The most recent Plusnet outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Wi-fi
United KingdomNorwich Internet
United KingdomNorth Walsham Internet
United KingdomNorwich Internet
United KingdomNorwich E-mail
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Sprowston, England

Latest outage, problems and issue reports in Sprowston and nearby locations:

  • RonofReepham Ron Luhoohooton-Brown 🏳️‍🌈➕🎃🍂😈👻 (@RonofReepham) reported from Reepham, England

    Is now a @Plusnet customer 60quid cheaper than bt! A Month!

  • Stevo_oxo Steve (@Stevo_oxo) reported from Upton with Fishley, England

    If you are thinking of going with @Plusnet for your internet DON’T. They have the worst service I have ever experienced. Stay away honestly it is not worth the torment. Hours on the phone speaking to several people and issues still not sorted. AVOID!

  • ShareenMugford Shareen Mugford (@ShareenMugford) reported from Sprowston, England

    @PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three

  • justin_nash Eco Terrorist (@justin_nash) reported from Sprowston, England

    @Plusnet network down again 😡

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PATRI0T_RIVER River (@PATRI0T_RIVER) reported

    @Plusnet Yet again for the 3rd month running I've received a massive bill for phone costs when I don't even have a phone connected !!,the incompetence of Plusnet is next level, the engineer you sent out said there's a crosswire issue and that it was fixed, obviously not,FUMING!😡

  • AlunRichards11 Alun Richards (@AlunRichards11) reported

    @Plusnet, can you tell me why we are paying over £60 for our Internet when on your website i could have the service for £34 amonth????

  • mozztattoo Neill Morris (@mozztattoo) reported

    @Plusnet hey I am moving house on Friday 20th June. Can i move my service across to the new address.

  • SpectrumNez SpectrumNez (@SpectrumNez) reported

    @Plusnet @kylemtenten Hi. I’ve just seen this message and my father in law has had this email too. He’s 85 and vulnerable. Support tell me there’s nothing they can do, we’re just going to lose the broadband, phone line, and incur a £280 charge!

  • Plusnet Plusnet (@Plusnet) reported

    @TPreston13997 Hi there, Thank you for your message and we are sorry for the delay with our responses. Unfortunatley if you were to cancel your broadband service with us, your email address would be cancelled too. Rafiqe - Plusnet Sheffield

  • BurkleAnne Anne Burkle (@BurkleAnne) reported

    URGENT MESSAGE to @Plusnet and @Plusnethelp. You send emails telling me to empty my deleted files from your server but despite many phone calls and attempts, I am unable to access Plusnet webmail in order to comply. Online Help is useless.

  • jon_theo Jonathan Theobald (@jon_theo) reported

    @Plusnet How does Call Protect work, and how do I avoid losing calls I actually want? I’m a customer and can find zero information about this option on your website. Thanks

  • AiberdeinQuine Little Mo (@AiberdeinQuine) reported

    cannot get access to my @plusnet email account and this is causing me so many problems!

  • 0N10N5 David Onions (@0N10N5) reported

    @Plusnet our landline is not working. No dialling tone. Broadband appears to be unaffected.

  • fiEh23 FiFi (@fiEh23) reported

    @Plusnet Hi. Broadband down and help Bot has reported we should be back up by 27 June. It's only 11th. (Not living in back of beyond either). Really 16 days?