Plusnet

Plusnet Outage Report in Sprowston, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sprowston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sprowston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sprowston, Norfolk, England 03/04/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sprowston, Norfolk, England

The most recent Plusnet outage reports came from the following cities: Norwich and Wymondham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Internet
United KingdomWymondham Wi-fi
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomWymondham Wi-fi
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Sprowston, England

Latest outage, problems and issue reports in Sprowston and nearby locations:

  • Stevo_oxo Steve (@Stevo_oxo) reported from Upton with Fishley, England

    If you are thinking of going with @Plusnet for your internet DON’T. They have the worst service I have ever experienced. Stay away honestly it is not worth the torment. Hours on the phone speaking to several people and issues still not sorted. AVOID!

  • ShareenMugford Shareen Mugford (@ShareenMugford) reported from Sprowston, England

    @PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three

  • justin_nash Eco Terrorist (@justin_nash) reported from Sprowston, England

    @Plusnet network down again 😡

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RobertMHill Robert Hill - SupportNHS🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇬🇷🇺🇦 (@RobertMHill) reported

    @Plusnet Regular occurrence. No access to emails for 3 days now and I cannot access the webmail portal. This happens regularly they take agesvto fix it then it happens again and again. I need to change provider.

  • favouritegirl Jo (@favouritegirl) reported

    @Plusnet My sister’s phone and broadband has been off now for 5 days with no hurry to get it fixed for another 4! She runs her business from home so this is costing her a fortune in lost business. Why can no one help?

  • kellog1956 kel (@kellog1956) reported

    @Plusnet my internet has been down for ages now, any idea when it’ll be back up & running, it’s not like we don’t pay enough for the service!

  • JackieO65622752 Jackie O'Neill (@JackieO65622752) reported

    @Plusnet I’m getting frequent intermittent service. Be grateful for some help to sort this asap. Thanks

  • vickershaft GazVickers (@vickershaft) reported

    @Plusnet my broadband has been down for the last half hour. No 24hr customer support! Is this some kind of joke in 2023. Been through all the stupid steps and even the service outage page is down. This s Company is a joke, customer service awards, for what sponsoring them!!!

  • nealo88 Neale McGeever (@nealo88) reported

    @Plusnet are your services down in the NE37 area?

  • EalingBrewing Ealing Brewing (@EalingBrewing) reported

    @Plusnet As you know, I've already called to tell you to cancel the contract. What would calling again achieve?

  • emeliasmum Louise (@emeliasmum) reported

    @Plusnet terrible customer service over a prolonged period. It seems no one from your team actually has any desire to listen and help. Zero care, zero service (no wifi of any kind) and yet told we still need to maintain our payments. Totally unacceptable.

  • MickeyShiraz Michael Shearer (@MickeyShiraz) reported

    @Plusnet I’ve just moved house and my internet was due to be on 25th and here we are on the evening of the 26th due to start work(from home) tomorrow morning and NO ROUTER, NO INTERNET AND EVEN NO RECORD OF MY NEW ADDRESS?!? These are peoples livelihoods!! DISGRACEFUL SERVICE

  • Mr_Pates andy paton (@Mr_Pates) reported

    I'm back with Force9!! Wonder if this time I get an 0800 number to get online and that horrible squeaky sound. @Plusnet