Plusnet Outage Report in Sprowston, Norfolk, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sprowston, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sprowston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Plusnet
Plusnet is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sprowston, England
Latest outage, problems and issue reports in Sprowston and nearby locations:
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Eco Terrorist
(@justin_nash) reported
from
Sprowston, England
@Plusnet network down again 😡
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Steve
(@Stevo_oxo) reported
from
Upton with Fishley, England
If you are thinking of going with @Plusnet for your internet DON’T. They have the worst service I have ever experienced. Stay away honestly it is not worth the torment. Hours on the phone speaking to several people and issues still not sorted. AVOID!
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Shareen Mugford
(@ShareenMugford) reported
from
Sprowston, England
@PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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A Scottish Stoic
(@ScottishStoic) reported
@Plusnet when you don't have the option of email or online chat, then technical issues such as are happening now which prevent being connected to the call centre are really frustrating. Not even the option of getting a call back
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Emma Tuck
(@nachoclouds14) reported
@Plusnet hello, we seem to have a WiFi outage in the NE3 area of Newcastle after a BT van was seen nearby doing some works. Can you please investigate and let us know what’s going on? I work online so no WiFi = lost income for me
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Sophia Gorton
(@SophInOz) reported
@Plusnet I’m a new customer, but already have been told there’s a delay with my broadband set up and been on hold for 1 hour trying to arrange this. Not a good start! How can I get in contact with you??
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Raj Gorsia/PHPology
(@PHPology) reported
@Plusnet I mean you are 4days late tbh, not sure what you can do now, plus the issue was resolved. Just how plusnet was slacking in updating the status page really.
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Mel Kemp 🇺🇦
(@MelKemp3) reported
@Plusnet what do I have to do speak to someone in customer services? I’ve spent literally hours this week waiting on the line and no picks up. My order has been delayed and I have no idea what’s happening or when.
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pingubaby
(@pingubabypp) reported
@Plusnet we desperately need to talk to you about our account. Vulnerable lady has no service due to error setting up new account. I cannot get through to your phone line. Can you advise? Thanks
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Alex
(@Cookstein) reported
@Plusnet my dad has forgotten the password for his plusnet webmail. There is no 'I've forgotten my password' link on the login screen... How is he supposed to regain access to his email?
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Elysian Shadows
(@elysian_shadows) reported
@kazade @Plusnet What in the actual... that is HORRIBLE.
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Tommy's Girl
(@TommysGirl7) reported
@Plusnet Further to my msg below, how do I terminate a non-existant new service please? I've been hold for 2 hours!!! My broadband was supposed to be up and running today, I work from home and start at 7am.....or not?
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CJ
(@cjplusplus) reported
@Plusnet new customer and no internet working - was passed onto technical team but they were closed. Phone service on your end keeps breaking this morning. So far I have no internet at all since joining. This is not good and needs sorting