Plusnet

Plusnet Outage Report in Sprowston, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sprowston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sprowston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sprowston, Norfolk, England 09/06/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Sprowston, England

Latest outage, problems and issue reports in Sprowston and nearby locations:

  • justin_nash Eco Terrorist (@justin_nash) reported from Sprowston, England

    @Plusnet network down again 😡

  • ShareenMugford Shareen Mugford (@ShareenMugford) reported from Sprowston, England

    @PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • colmcq Cat (@colmcq) reported

    @ijonas @Plusnet Do you find plus net slow?

  • teamjohntee A.H.M. (@teamjohntee) reported

    @Plusnet Ok why when I try to reset my Plusnet password on your login site, I typed in my new password twice to reset and pressing on reset button does jack?! I'm trying to renew my broadband for another 18 months...I am thinking twice now!

  • andy17467869 andy (@andy17467869) reported

    @Plusnet Its because the routers are rubbish ...I have to turn it off and back on every other day sp an engineer won't help cos like last time he will just say its the routers there not good enough

  • ReidClare Clare Reid (@ReidClare) reported

    Hi @Plusnet your customer service phone number is ‘not recognised’ and our internet is not working this morning. 🤬 do you have a customer services phone number that actually works?

  • altrinchamhq Altrincham HQ : Alex McCann - Social Media Trainer (@altrinchamhq) reported

    @AngelaStoneAlty @Plusnet Always been good for me No issues in 6 years

  • jnfr84 jnfr (@jnfr84) reported

    @Plusnet Hi guys. I signed up a while ago and was paying 26.99 per month for my internet. However I am never receiving promised speed, and yet my bill has just been upped to £43.50 per month. How can we get this back down to the 20s? I am a single person, this is too much money!

  • Mr___Boy John (@Mr___Boy) reported

    @Plusnet internet service down -again - in DH7. Seems to happen at least once a week these days...

  • Mari108_ Mari (@Mari108_) reported

    @Plusnet I've been waiting for a week to have my broadband order start up with you and have been fobbed off every time I call. I would like to cut my losses and cancel my account with Plusnet without paying a cancellation fee as I have yet to receive any service. Fair's fair.

  • JonathonStillw2 Jonathon Stillwell (@JonathonStillw2) reported

    @PDissadent @bt_uk If you’re going through anyone other than plusnet or BT themselves your complaint should be aimed at Openreach dude. Probably find it’s kelly communications that messed it up, they cause our firm untold misery.