Plusnet

Plusnet Outage Report in Hayle, Cornwall, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hayle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hayle, Cornwall, England 01/18/2026 01:55

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hayle, Cornwall, England

The most recent Plusnet outage reports came from the following cities: Penzance.

Loading map, please wait...
City Problem Type Report Time
United KingdomPenzance Internet
United KingdomSt Ives Internet
United KingdomSt Ives Internet
United KingdomHayle E-mail
United KingdomPenzance Internet
United KingdomCamborne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    @Plusnet need to ask if your system is down. My phone and laptop are showing wifi but no internet connection. Have tried rebooting the router to no avail and am chewing up data on my mobile. Help!

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bpickardflute Beth Pickard (@bpickardflute) reported

    @Plusnet Hello, our new full fibre broadband has been down for 2 days with no communication, is there any way we can escalate our report or receive a response? Thank you.

  • Andrewcheesman2 Andrew Cheesman (@Andrewcheesman2) reported

    @Phelimmac @john_allcock @SKJBell Hi All we just changed over 2 Plusnet fibre internet through Cityfibre net work all ok to here, BUT we’ve just had an engineer out as not working it’s his third call in our road in a month, the issue is the fibre stops outside our property 1/2

  • JaneTurner101 Jane Turner #GTTO #SaveOurNHS 🟨🟥 ProudSocialist (@JaneTurner101) reported

    @Plusnet have you gone bust? Helpline numbers are all saying not recognised. Broadband is not working. Please advise

  • Plusnet Plusnet (@Plusnet) reported

    @FiferJP Thank you for your patience. I can see that our suppliers carried out some work on your line on Monday afternoon and it looks like the fault has now been fixed. Please let me know if you're still having any problems. Regards, Emily Plusnet Leeds

  • midcenturyfinds midcenturyfinds (@midcenturyfinds) reported

    @Plusnet Still no resolution of this issue, over a week now with no wi-fi. Please advise.

  • markliebenrood Dr Mark Liebenrood (@markliebenrood) reported

    @FionaCandlin If switching to another service is an option I can recommend plusnet. I moved to them after a terrible virgin media experience.

  • kemisola // Kemi ⚫🕷#Rejoiner (@kemisola) reported

    So what happened, @Plusnet? Why did your service page say everything was fine at the same time as reports were being logged all over the country saying your broadband service was down?

  • someones_no_one someones_no_one (@someones_no_one) reported

    @Plusnet multiple outages today - what's going on? Outage at 08:30, outage at 13:15, high latency at 13:50, outage at 14:29.

  • basilbrushoff 🦊Basil Brush-Off 🦊 (@basilbrushoff) reported

    @plusnet if I'm leaving to go to a FttH supplier, do I need to cancel my FttC contract with you or will the new supplier sort it out?

  • vovk_irina irina vovk (@vovk_irina) reported

    @Plusnet Hello, I am your current customer and I've got a renewal of my broadband contract from 6 August. As part of this renewal, I've booked and received a new router. Can I connect my new router right now while I am on an expiring contract? thanks