Plusnet

Plusnet Outage Report in Hayle, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hayle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hayle, Cornwall, England 01/21/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hayle, Cornwall, England

The most recent Plusnet outage reports came from the following cities: Penzance.

Loading map, please wait...
City Problem Type Report Time
United KingdomPenzance Internet
United KingdomSt Ives Internet
United KingdomSt Ives Internet
United KingdomHayle E-mail
United KingdomPenzance Internet
United KingdomCamborne Total Blackout

Community Discussion

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Plusnet Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    @Plusnet need to ask if your system is down. My phone and laptop are showing wifi but no internet connection. Have tried rebooting the router to no avail and am chewing up data on my mobile. Help!

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet is anyone available to help please?

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    Is anyone else here a @Plusnet customer? I'm having the mother of all internet hassles at the moment. The router is working and I have wifi but no internet. Are they down? Have re booted etc but to no avail. It's been almost an hour.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Mr___Boy John (@Mr___Boy) reported

    @Plusnet internet service down -again - in DH7. Seems to happen at least once a week these days...

  • chinadreams China Holiday (@chinadreams) reported

    @Plusnet our line. Both times yoy have not cancelled this request and are still sending us texts and emails telling us you will be switching off our service on Oct 19th. Seriously how useless are you that your own systems are cutting off your paying customers? The next message

  • bouquetcelia Celia Bouquet (@bouquetcelia) reported

    @alicem92 Damn. I was just thinking of moving from ##talktalk to #plusnet

  • themightylich richard varley (@themightylich) reported

    @bt_uk I have just signed up as I was experiencing terrible service from plusnet…only to find that the service direct from you is just as bad. Lost more than 4 hours on Saturday and intermittent since. As per plusnet, the issue is not at my end. Never was. Please sort out ASAP

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • WhAtsg01ng0n WhAtsg01ng0n (@WhAtsg01ng0n) reported

    @Plusnet This is absolutely insane and no service what so ever. How is this possible,  mistake after mistake. Closing account, leaving me without Internet for 2 weeks and then £260 taken from my back account. All this without informing me or my consent? 4/4

  • andy17467869 andy (@andy17467869) reported

    @Plusnet Only way to fix it is to up the game and send customers new up to date routers ..and customers shouldn't need boosters in a 2 bedroom terrace house obviously its the routers...like engineer said

  • IamSiwan Siwan 🐾 (@IamSiwan) reported

    @Plusnet Yes, I can see it's connected now. Unfortunately although my devices now appear to connect to the hub, I'm kept being asked to sign in and I can't connect to the internet! Who can resolve this please?

  • WhAtsg01ng0n WhAtsg01ng0n (@WhAtsg01ng0n) reported

    @Plusnet Today I wake up wit £260 taken from my bank account - charged for cancelling my account, which I never did - now I have to wait for your investigation results and 5/7 working days to pay back into my bank account. 3/4

  • Embezie2 Embezie (@Embezie2) reported

    @Plusnet please send my Internet, I have online learning!!!! #Students #StudentLivesMatter Should I cancel and change over to #BT?