Plusnet

Plusnet Outage Report in Hayle, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hayle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hayle, Cornwall, England 01/12/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hayle, Cornwall, England

The most recent Plusnet outage reports came from the following cities: Penzance.

Loading map, please wait...
City Problem Type Report Time
United KingdomPenzance Internet
United KingdomSt Ives Internet
United KingdomSt Ives Internet
United KingdomHayle E-mail
United KingdomPenzance Internet
United KingdomCamborne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet is anyone available to help please?

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    Is anyone else here a @Plusnet customer? I'm having the mother of all internet hassles at the moment. The router is working and I have wifi but no internet. Are they down? Have re booted etc but to no avail. It's been almost an hour.

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    @Plusnet need to ask if your system is down. My phone and laptop are showing wifi but no internet connection. Have tried rebooting the router to no avail and am chewing up data on my mobile. Help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeHar75956227 Mike Hardy (@MikeHar75956227) reported

    @abigailtaylor45 Yeah, I feel like I lost 3-1 this past few days. Thanks Lloyds Bank, Sainsbury's and particularly Plusnet who claim to have award winning customer service. What a joke!!

  • ppearce1235 Philip 🌸 (@ppearce1235) reported

    @Plusnet Worse broadband company ever. Have had nothing but problems since day one.

  • DarthRider4 Darth Rider (@DarthRider4) reported

    @Plusnet after numerous issues not being able to connect calls we have worked out the problem, your crappy network just cuts off the call if the phone is engaged, what a load of rubbish.

  • Cathgroom1 Cathgroom (@Cathgroom1) reported

    @Plusnet @YorkshireTea Youve taken over our broadband but we have no equipment which leaves us with no hot water or heating and I think 5 days to respond is really unacceptable, I have tried ringing but don’t have relevant account details as I’m on holiday so can’t pass security. Will tea help!!!!

  • Simone_Anderson Simone 🇯🇲🇻🇨🇰🇳 (@Simone_Anderson) reported from Nottinghamshire, England

    @Plusnet hi my internet and phone service has been abysmal for months please get back to me ASAP

  • Steven_Thurso Stevie080 (@Steven_Thurso) reported

    @Plusnet my broadband has been down since 5pm yesterday. I had quite a few drop outs prior but since 5pm yesterday off completely

  • SigKanners sigkanners (@SigKanners) reported

    @Plusnet my broadband has been down in the South West since Wednesday 00:30. I've had an engineer call to say it was a major incident in the morning. No update or service since. No mention of it on your status page. Terrible transparency of your service status.

  • guyrbailey 🎃Canon AlBailey's Scrapbook🎃 (@guyrbailey) reported

    @TeessideLive Given how much Mayor Plusnet pours into an airport that will never make a penny, this would be a far better use of our money

  • PiperPark4 Melissa Park (@PiperPark4) reported

    @Plusnet I urgently need to use my mobile abroad. Despite my data being switched off I have reached my SmartCap so can’t make calls - including calling you to sort this out! Please help!

  • deborahjstevens Deborah Stevens (@deborahjstevens) reported

    @Plusnet I spoke to Hasan last week about an unexpected charge, he was hoping to get it sorted for us but it has come out of the account, are you able to help?