Plusnet

Plusnet Outage Report in Hayle, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hayle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hayle, Cornwall, England 01/21/2026 08:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hayle, Cornwall, England

The most recent Plusnet outage reports came from the following cities: Penzance.

Loading map, please wait...
City Problem Type Report Time
United KingdomPenzance Internet
United KingdomSt Ives Internet
United KingdomSt Ives Internet
United KingdomHayle E-mail
United KingdomPenzance Internet
United KingdomCamborne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SagarJan Sagar Desai (@SagarJan) reported

    @Plusnet I am from Reading area RG7 and my fibre broadband isn’t working from last 48 hours, really pissed off that I am paying a big monthly amount yet this kind of service. Your advisors tell me to wait for another 72 hours to get fault resolved. 5 days LOS is **** service!

  • JUANDAV95778201 J|Davies🌈☸️♋️ (@JUANDAV95778201) reported

    Saved £30 a month on my broadband!I switched to Plusnet and saved £30 a month on my broadband! The service is great and the customer service is exceptional. I would definitely recommend Plusnet to anyone looking for a good broadband deal.

  • Plusnet Plusnet (@Plusnet) reported

    @gilliankilroy Hello Gillian. Sorry for the issue getting on the Plusnet website. What message comes on the screen? Here are a few things you could try; restart the device ,removing the tab ,clear cache and cookies and trying a different browser. Mohammed Plusnet Sheffield

  • OfWolfAndGram Graham Ife (@OfWolfAndGram) reported

    @Plusnet Hello, I've just come home and seen the LOS light is red on my OpenReach box. My router is lit up orange. I'm on full fibre. I've reset the OpenReach box and router but it's still red. Can you help?

  • chickpeajones chickpea (@chickpeajones) reported

    @MsMarmitelover @Plusnet I finally them after years of terrible service and false hope. They used to be brilliant before they got taken over. I don’t miss them.

  • tigerrector Fr.James Mather FRSA #StandWithUkraine #LoveENO (@tigerrector) reported

    @Plusnet Why's your service so unclear? Trying to complete my BTSportsApp just takes me to: "Great news, you've already completed your registration. To access BT Sport simply download the BT Sport app and log in using your BT ID" No indication how to actually 'simply download'

  • WieserSoftware Anthony Wieser (@WieserSoftware) reported

    What's going on with your email service, @Plusnet? It appears that all of the settings are now unavailable, with this message... Not sure I'd recommend them any more, @MoneySavingExp 1/n

  • WieserSoftware Anthony Wieser (@WieserSoftware) reported

    Here's the message|: Plusnet email service We're reviewing our email service, which means you can't create a new Plusnet email address at the moment. We haven't made a decision about the future of our service, but if we do make any changes you'll be the first to know. 2/2

  • bmc875 I'm the messenger. Fire away! (@bmc875) reported

    @supershycelts I have used Plusnet for some years. (They are a BT light company). No problems.

  • cysecste Joe (@cysecste) reported

    @Plusnet how can I get support with my broadband without calling you? I'm profoundly deaf and all your support directs me to call you which won't work.