Plusnet

Plusnet Outage Report in Hayle, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hayle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hayle, Cornwall, England 12/23/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hayle, Cornwall, England

The most recent Plusnet outage reports came from the following cities: Penzance.

Loading map, please wait...
City Problem Type Report Time
United KingdomPenzance Internet
United KingdomSt Ives Internet
United KingdomSt Ives Internet
United KingdomHayle E-mail
United KingdomPenzance Internet
United KingdomCamborne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    @Plusnet need to ask if your system is down. My phone and laptop are showing wifi but no internet connection. Have tried rebooting the router to no avail and am chewing up data on my mobile. Help!

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Broke_Brownie Brownie (@Broke_Brownie) reported

    @Plusnet down since 8:20pm. This is a joke considering we logged an open question and followed with your team for ages to fix previous issue and now the question is closed/past the 28 days mark we now have another issue. Your service is really poor since we moved house.

  • JoeParker45 Joe Parker (@JoeParker45) reported

    @Plusnet you are ******* ****.

  • eaglestaff1 Di☯️🌈🙈🙉🙊 (@eaglestaff1) reported

    @Plusnet absolutely cannot wait to change provider... And I use the term provider loosely... Paying £44@mnth for intermittent service. Poor. Would not recommend, even after 8 yrs. Sooo looking forward to using @Virgin SK16 5BW cable laid we're ready and waiting.

  • pope391 Matt Pope (@pope391) reported

    @Plusnet Broadband is not working, been through all troubleshooting issues twice! Nothing at all from 3.30pm Sunday!! Very frustrated now!! PLEASE HELP!!

  • portoncraig Uilleam Payne (@portoncraig) reported

    @plusnet The external phone wiring fitting attached to gable end of house has come loose (2 of 4 rawl plugs have come out). Tried contacting BT to arrange for the cabling to be attached securely, however, to no avail. Is this something you can help progress or advise on? Cheers

  • 2_Wheeled_Wolf @2_Wheeled_Wolf 🇪🇺 (@2_Wheeled_Wolf) reported

    Well @Plusnet, as you ignored me & DGAF about keeping customers. I will be looking for a new supplier when my contract ends. I don't support thieving dishonest companies. Enjoy your extra £24 for the 12 months left, I now know you don't honour what you offer!

  • andy_heron Andy Heron (@andy_heron) reported

    @Plusnet Not a problem at all. Is there a way to get a new Plusnet router?

  • nurodev nuro (@nurodev) reported

    @Plusnet Sadly not. My connection has continious outages lasting for several hours. Are you able to re-open the issue?

  • iNemesis__ Dan // Nemesis (@iNemesis__) reported

    @Plusnet I'm trying to arrange new internet with you guys, As the current one that I'm on that a Friend of mine is paying for runs out next week, I'm currently on 67Mb down and 18 up, But I can't seem to get 67Mb down as it's not available in my area according to your site.. o.0?

  • Anthonyr993 Anthony (@Anthonyr993) reported

    @Plusnet Thanks for the response. I'm now only getting 1.4 mbps. Making it pretty much useless. Hopefully you can get the issue fixed soon.