Plusnet

Plusnet Outage Report in Hayle, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hayle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hayle, Cornwall, England 01/10/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hayle, Cornwall, England

The most recent Plusnet outage reports came from the following cities: Penzance.

Loading map, please wait...
City Problem Type Report Time
United KingdomPenzance Internet
United KingdomSt Ives Internet
United KingdomSt Ives Internet
United KingdomHayle E-mail
United KingdomPenzance Internet
United KingdomCamborne Total Blackout

Community Discussion

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Plusnet Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    Is anyone else here a @Plusnet customer? I'm having the mother of all internet hassles at the moment. The router is working and I have wifi but no internet. Are they down? Have re booted etc but to no avail. It's been almost an hour.

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    @Plusnet need to ask if your system is down. My phone and laptop are showing wifi but no internet connection. Have tried rebooting the router to no avail and am chewing up data on my mobile. Help!

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet is anyone available to help please?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • Pro_Snapper David Millington (@Pro_Snapper) reported

    @Plusnet please can you let me know when I will be able to get full fibre/ultra fast broadband please. I’ve been a customer for 15 years and don’t really want to leave you if it’s just around the corner!!

  • northernchic71 mary burke (@northernchic71) reported

    @herobelfast @VodafoneUK Their customer service is appalling! It took me 3 months to sort out mine they owed me money!! Email Vodafone customer relations that's how I got mine sorted. I'm now a plusnet customer tried 3 but signal wasn't strong enough in my area.

  • akmalsaleem84 Akmal Saleem (@akmalsaleem84) reported

    @Plusnet please can I have some help Iv been without internet for 5 days and I’m still waiting for an activation date from yourselves?

  • Plusnet Plusnet (@Plusnet) reported

    @Roj78 Hi Roger, I'm sorry to hear you're still having problems with your wireless connection. Have you been having trouble with devices while they're connected to the 5GHz band? -Tony Plusnet Sheffield

  • MrKevHunter Kev Hunter (@MrKevHunter) reported

    @g50percent @tjrobinson plusnet do allow static ip which is good, never got brilliant speeds from them

  • Kripfganz Sebastian Kripfganz (@Kripfganz) reported

    @Plusnet Why is it that I am only getting an EDGE internet connection while roaming in Germany, irrespective of the network I choose? With "roam like at home", I would expect a 4G connection. Is there any way to remove the cap on the roaming speed?

  • i_sainsburys IMadeThisAccountBecauseSainsburysDoesntHaveAnEmail (@i_sainsburys) reported

    @Plusnet I need to cancel my plusnet account and contract but your help site only gives a phone number to contact. Is there a way I can do this in writing?

  • sxybio DrColinW🔶#RejoinEU #Article49 #BlackLivesMatter (@sxybio) reported

    @plusnethelp I'm a Plusnet customer still using the original Plusnet Technicolor router. Can I get a free upgrade to a more recent router model?

  • Plusnet Plusnet (@Plusnet) reported

    @justme52181797 Hi, I'm sorry to hear this and for the inconvenience this must have caused. Please direct message the mobile number related to the account and our mobile trained agents will be happy to help. - Beth, Plusnet Sheffield