Plusnet

Plusnet Outage Report in Hayle, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hayle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hayle, Cornwall, England 12/24/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hayle, Cornwall, England

The most recent Plusnet outage reports came from the following cities: Penzance.

Loading map, please wait...
City Problem Type Report Time
United KingdomPenzance Internet
United KingdomSt Ives Internet
United KingdomSt Ives Internet
United KingdomHayle E-mail
United KingdomPenzance Internet
United KingdomCamborne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KubaFYI Kuba Sanak (@KubaFYI) reported

    @Plusnet Please, please give your customers an option to choose the date an phone number gets ported to your account. The date you chose for me falls on a day I absolutely can't afford to loose my service, and there seems to be no way to change it on your side.

  • Sniper404uk Warren Richardson (@Sniper404uk) reported

    Hey @Plusnet how can I return this broken Plusnet Hub if you don't forward me a return slip :) ?

  • angelusmalusuk SJ (@angelusmalusuk) reported

    @Plusnet This doesn't matter now, and has nothing to do with me wanting to cancel my switch.

  • antchapmanaudio Ant Chapman | twitch.tv/antchapman 🇹🇳 (@antchapmanaudio) reported

    AH ok this is the *old* account (the "broken" one), which has been closed... but the website won't let me remove the payment method. Help @Plusnet ? (I'm still on hold, with absolute grim hold music)

  • ElleMay44 Elle May (@ElleMay44) reported

    @Plusnet Hi, as a long standing customer really disappointed with the treatment I have received from plusnet. Essentially you are taking money for several weeks of no service. Very misleading upgrade sales call.

  • ianbriscoe Ian Briscoe (@ianbriscoe) reported

    Credit where it’s due - @plusnet were incredibly helpful when I was helping an elderly neighbour who’d forgotten his password so couldn’t log in after switching from IE to Edge. And hold time was less than 30 seconds. Brilliant service.

  • PompeyReece PompeyReece (@PompeyReece) reported

    @Plusnet I am a new customer about to have my number ported to a new Plusnet SIM on 6/5/22 but I’m abroad with no access to the new SIM until Monday. How do I delay this & my current SIM from not working? Sent DM and email - no reply! International helpline not working! Help!

  • claireish_rawr Claire (@claireish_rawr) reported

    @Plusnet Unfortunately I'll be moving to another network and staying there, moving elsewhere and then moving back is a lot of messing about and if I'm honest, I just can't be bothered. I also think it's a really bad policy to just cut off someone's phone at a time when they probably need

  • B260Eb EB B260 (@B260Eb) reported

    @Ofcom @Plusnet @JohnLewisRetail Try taking a contract with them and after a few days, you get cut off then spend 8 days speaking to different people who tell you they don't know what the problem is but you have a contract so cant go elsewhere

  • dnfshr Dan Fisher (@dnfshr) reported

    @Plusnet hi all what’s your customer service number? Website says 0800-432-0200 in several places but the number isn’t recognised? Thanks