Plusnet

Plusnet Outage Report in Hayle, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hayle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hayle, Cornwall, England 02/24/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hayle, Cornwall, England

The most recent Plusnet outage reports came from the following cities: Redruth and Penzance.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedruth Internet
United KingdomPenzance E-mail
United KingdomPenzance Internet
United KingdomSt Ives Internet
United KingdomSt Ives Internet
United KingdomHayle E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet is anyone available to help please?

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    Is anyone else here a @Plusnet customer? I'm having the mother of all internet hassles at the moment. The router is working and I have wifi but no internet. Are they down? Have re booted etc but to no avail. It's been almost an hour.

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    @Plusnet need to ask if your system is down. My phone and laptop are showing wifi but no internet connection. Have tried rebooting the router to no avail and am chewing up data on my mobile. Help!

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AstralGoyangi The human formely known as Ruby Geek (@AstralGoyangi) reported

    @plusnet My broadband has gone down and it’s been like that for around an hour, I work from home and I need it. Phone CS hangs the calls, service status page is down, the text message option asks for my phone # which I don’t have, WHAT DO I DOOO???

  • Bigdave151985 David Plant (@Bigdave151985) reported

    A bit of information would be nice @Plusnet . Looks like a national outage and no acknowledgement from you guys yet. Totally get your priority is to get things back online, but I'm also sure you have a separate social media team to keep us updated.

  • CrowdSurfin IZ*ONE Always in my heart (@CrowdSurfin) reported

    @pfrr @Plusnet Internet out in North West near Burnley. Plusnet with the usual piss poor customer service and copy paste bots replying to everyone.

  • hurstcomLtd Karen Latham (@hurstcomLtd) reported

    @Plusnet I also have no broadband. The BOT service isn’t working and the call centre is too busy to take any more calls. How about updating your customers?

  • pkeery Peter Keery (@pkeery) reported

    @Plusnet what is going on today? No internet for nearly an hour today. Your Service Status webpage is down too. It seems widespread and no messaging from you?

  • philswitch12 Phil D (@philswitch12) reported

    Thank **** for being able to use my phone as a hotspot - @plusnet has been down for ages with apparently no acknowledgement from them about it and I'm not the only one with issues.

  • clairemorris92 claire phillips (@clairemorris92) reported

    @SoProJanet @Plusnet Mine is down too! So annoying can't access anything @Plusnet please fix it!

  • GalePrime GalePrime (@GalePrime) reported

    Adding to the list! Area: Worcester WR5 Time outage was detected: 10:40 Status as of tweet time: Still out with no news from ISP. I await the phonecall back from support. #plusnet @Plusnet

  • suetthemam SusanT 💚🇵🇸 (@suetthemam) reported

    @Plusnet my home, my daughter's 6 miles away, friends & colleagues of hers all wfh, all plusnet, all the same issue. Router restarted, all blue, hub says all ok, but no WiFi. Tweets say this is national. What's happening?

  • JeanRemyDuboc Jean-Rémy Duboc ن (@JeanRemyDuboc) reported

    @xxChoz0079zz @Plusnet yep, having the same issue in the South.