Plusnet

Plusnet Outage Report in Hayle, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hayle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hayle, Cornwall, England 03/25/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hayle, Cornwall, England

The most recent Plusnet outage reports came from the following cities: Redruth and Penzance.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedruth Internet
United KingdomPenzance E-mail
United KingdomPenzance Internet
United KingdomSt Ives Internet
United KingdomSt Ives Internet
United KingdomHayle E-mail

Community Discussion

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Plusnet Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    @Plusnet need to ask if your system is down. My phone and laptop are showing wifi but no internet connection. Have tried rebooting the router to no avail and am chewing up data on my mobile. Help!

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    Is anyone else here a @Plusnet customer? I'm having the mother of all internet hassles at the moment. The router is working and I have wifi but no internet. Are they down? Have re booted etc but to no avail. It's been almost an hour.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDaveShep CustomWho (@TheDaveShep) reported

    @pipmadeley @Plusnet I had this issue with plusnet. Fixed it by moving to a new supplier!

  • imkSushi imkSushi (@imkSushi) reported

    @pipmadeley @Plusnet I have a very similar issue at home (we're with BT): At roughly 00:48 every night, the internet drops out for a few minutes. So it might be something beyond PlusNet (my guess is that there's something crucial somewhere that restarts in the middle of the night every night)

  • PHIL_BERT Phil Hornby. DEFUND THE BBC. It’s ok to be white. (@PHIL_BERT) reported

    @Plusnet my switch was supposed to happen today but so far nothing. Can you help.

  • sensembuts sensembuts (@sensembuts) reported

    @Plusnet unable to send email from my webmail madasafish account. Receiving emails ok, just problems sending. Can you help?

  • pipmadeley Pip (@pipmadeley) reported

    @MrMatRead @Plusnet Gonna give Plusnet their chance to investigate but yeah, a few people now have said moving supplier solved their similar issue.

  • gingerburn Will Burn (@gingerburn) reported

    Dear @Plusnet, I don't object to waiting a bit to speak to your rep. I do, however, object to your bloody awful hold music. It's ten to ten on a Thursday morning, 2am on the strip in Ayia Napa.

  • pipmadeley Pip (@pipmadeley) reported

    @StormingNormal @Plusnet I don't use a landline. Not a outage as such either as it drops, re-connects for a minute then repeats that over and over for hours.

  • itsjohncon John C (@itsjohncon) reported

    @Plusnet got an email from you on 24 Jan stating I was due a refund after closing account. Email had my user name & asked for bank details (WTF). Fwd email to your help & spam contacts same day with question. No response by promised 24 hrs or after chasing. Don't you care?

  • addierfc adam kinnear (@addierfc) reported from Ormiston, Scotland

    @Plusnet my broadband contract ran out on 31st Jan and I renewed / upgraded well before this but earliest install date I could get for the new service is 14th Feb. I have now been billed for the out of contract rate, very poor service for a loyal customer of yours.

  • StormingNormal David Nash 🇺🇦 (@StormingNormal) reported

    @pipmadeley @Plusnet Does your telephone go through your router? If so, is there a dial tone during this outage. I’m guessing there isn’t if you do have a phone hooked up. (Interested for myself here)