Plusnet

Plusnet Outage Report in Hayle, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hayle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hayle, Cornwall, England 02/14/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hayle, Cornwall, England

The most recent Plusnet outage reports came from the following cities: Penzance.

Loading map, please wait...
City Problem Type Report Time
United KingdomPenzance E-mail
United KingdomPenzance Internet
United KingdomSt Ives Internet
United KingdomSt Ives Internet
United KingdomHayle E-mail
United KingdomPenzance Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    @Plusnet need to ask if your system is down. My phone and laptop are showing wifi but no internet connection. Have tried rebooting the router to no avail and am chewing up data on my mobile. Help!

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mattmitch66 Prefix (@mattmitch66) reported

    @frankotron @thebasebear @fesshole Correct. My old router that I got with John Lewis broadband (rebadged Plusnet) allowed you to create a guest wireless network with any name and password you chose.

  • Seaside_Jane Jane (@Seaside_Jane) reported

    @Plusnet Sent several messages over the last few days. I'm still without any mobile signal. On the verge of cancelling & changing provider. Only been with you a few months & not impressed.

  • MonkeyTelboy Terry (@MonkeyTelboy) reported

    @OpenreachHelp Thank you Gary, unfortunately it's seems @Plusnet escalation route is the same number, so have to wait for about an hour for resolution

  • Mistyff999 Fee Bee❌️ (@Mistyff999) reported

    @Plusnet hi my broadband has been out all day. I have a hub 2 router and it has a solid (not flashing) orange light. Have switched on an off. Your online process for resting the broadband mentions a BT router so it looks wrong. Can you help?

  • FatimaDuerden Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported from Camberwell, England

    @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

  • ssjinzo Zohair Patel (@ssjinzo) reported

    @Plusnet Hi My router doesn't connect and its a Hardware problem I need a new router. i have had old one for 4 years

  • FIibbertygibbet Robyn Alexandra Starr (@FIibbertygibbet) reported

    And plusnet, shame on you for leaving customers on hold for far too long when trying to get through to customer service, your not making the switch any easier, shoulda been connected on the 10th November, its now 2nd December, what the actual ****?

  • M_A_C_64 Mark Cooper (@M_A_C_64) reported

    @Plusnet internet has been so slow for two days now, less than 1 Mbps download, system status saying no issues anywhere, please advise on service to CO15 area. Thanks

  • LegumeEnjoyer The Loathsome Dung Tweeter (@LegumeEnjoyer) reported

    @thestuffofmemes Currently with Vodafone and they’re decent. Also TalkTalk weren’t too bad. Avoid Plusnet at all costs though

  • multiplumber Nizam (@multiplumber) reported

    @Plusnet hi, my internet has gone down on Saturday morning due to an outage and still it’s not back yet can you tell me how much compensation per day I will be receiving and if it’s going to be automatically applied to my account