Plusnet

Plusnet Outage Report in Hayle, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hayle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hayle, Cornwall, England 03/18/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hayle, Cornwall, England

The most recent Plusnet outage reports came from the following cities: Redruth and Penzance.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedruth Internet
United KingdomPenzance E-mail
United KingdomPenzance Internet
United KingdomSt Ives Internet
United KingdomSt Ives Internet
United KingdomHayle E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    Is anyone else here a @Plusnet customer? I'm having the mother of all internet hassles at the moment. The router is working and I have wifi but no internet. Are they down? Have re booted etc but to no avail. It's been almost an hour.

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    @Plusnet need to ask if your system is down. My phone and laptop are showing wifi but no internet connection. Have tried rebooting the router to no avail and am chewing up data on my mobile. Help!

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jinty_7 Jinty Hey Ho Lets Go 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jinty_7) reported

    @billykayscot I stuck with Plusnet at renewal they're OK- had awful experience with TalkTalk!

  • webbybloke Neil Webb (@webbybloke) reported

    @Plusnet I called your tech support yesterday and they confirmed we had service issues in CH47 on Sunday. I was told it was fixed, but still no service at the house today. It seems the signal is compromised in some way, can you advise please?

  • Molly_ATT Molly Taylor (@Molly_ATT) reported

    Terrible customer service from @Plusnet. Our internet goes down, 1st adviser gives us COMPLETELY wrong info & records problem wrong. 2nd adviser contradicts 1st by saying we can't get any of our WiFi costs covered whilst it's being fixed despite it being plusnets fault?

  • PaoloMcLean Paul McLean (@PaoloMcLean) reported

    @InCockKneeToe @Plusnet They are all the same. Threaten to leave, they may get you a better deal. But I have found if you get a new contract with another provider, your current provider will fall over themselves to give you a very good deal. All you then do is cancel the new deal. It’s all a big scam.

  • Daniell77478292 Thomas Davison (@Daniell77478292) reported

    @Plusnet I rang and spoke to someone last month and cancelled my 30 day rolling contract, been billed again which will fail and you's will give a late charge, which is your teams fault not mine& the account is showing the next bill is due next month

  • RuthEllershaw RoofyToofy💙 (@RuthEllershaw) reported

    @Sandbach Happy 2 help. U helped me when you were our local AM in Denbigh. I'd been affected by the St Asaph floods. I fled my house in the clothes I stood up in. No ID. You helped sort out my broadband, when Plusnet were grossly difficult, so i could get my life sorted again. So gratefulx

  • Catherine_Muw Catherine (@Catherine_Muw) reported

    @Plusnet Signed up for Plusnet mobile and provided PAC. Sim received yesterday. Email today that it’s activated. Still on old network. Can’t login to Plusnet Mobile online using my mobile number and the email address you used for the confirmation. Can you sort this please?

  • MesolithicMe Iain Boatman (@MesolithicMe) reported

    @Norton No spam. Think that it's a communication problem between yourselves and @plusnethelp . Such that every time you attempt to confirm the account with PlusNet there's a negative response and I receive an email saying that there's a problem re the account.

  • InCockKneeToe Lucy. (@InCockKneeToe) reported

    Interesting that @Plusnet but my wifi up to £47.99 a month without warning once my contract was up but now I’ve cancelled they can suddenly offer me a £25.99 contract for the exact same service. A cuntract if you will.

  • kilngranny Patricia Millar 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kilngranny) reported

    @billykayscot In a poor signal area where I live. Plusnet suits me fine