Plusnet

Plusnet Outage Report in Hayle, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hayle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hayle, Cornwall, England 02/13/2026 04:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hayle, Cornwall, England

The most recent Plusnet outage reports came from the following cities: Penzance.

Loading map, please wait...
City Problem Type Report Time
United KingdomPenzance E-mail
United KingdomPenzance Internet
United KingdomSt Ives Internet
United KingdomSt Ives Internet
United KingdomHayle E-mail
United KingdomPenzance Internet

Community Discussion

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Plusnet Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    Is anyone else here a @Plusnet customer? I'm having the mother of all internet hassles at the moment. The router is working and I have wifi but no internet. Are they down? Have re booted etc but to no avail. It's been almost an hour.

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    @Plusnet need to ask if your system is down. My phone and laptop are showing wifi but no internet connection. Have tried rebooting the router to no avail and am chewing up data on my mobile. Help!

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet is anyone available to help please?

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • fryatt1982 david fryatt (@fryatt1982) reported

    @Plusnet hi my internet dropped router solid orange and I’m oncall for work from home. Tried to ring but your closed and tried to submit fault on your web site and it says the page is down for the fault logging. Please can this be looked at.

  • thewinelake Alex (@thewinelake) reported

    @Plusnet Not happy that there's no way to see publicly "the fault affecting my area" - as far as I know, the techie might have made it up to mask a Plusnet fault! Is there a resource provided by Openreach that shows acknowledged faults and ETA for fix?

  • paulflintoft Paul Flintoft (@paulflintoft) reported

    @Plusnet I activated the Plusnet Call Protect feature last week but when I dial 1572 to access it, I get a "this service cannot be connected" message. Can you please advise?

  • LukeHun83316521 Lucas (@LukeHun83316521) reported

    @Plusnet I’ve cancelled my mobile phone and your still charging me 2 months later. I’ve asked twice here but nothing. Bad customer service

  • dn21media steveatdn21media (@dn21media) reported

    @chrishainstock @AndyWoodturner @StickEandBrown Plusnet are a part of BT but are run very separately and their customer service is a great deal better than BTs.

  • TimKimber1 Tim Kimber (@TimKimber1) reported

    @Plusnet Was told internet was sorted for our house move this week but Plusnet admin errors now mean that we'll have no internet, potentially for weeks, in our new home. Please can someone help get this sorted asap.

  • Traciiee ♡ ǝǝᙠ ǝıɔɐɹ⊥ (@Traciiee) reported

    @beeurd @SkyUK Go back to plusnet! Sky and Virgin Media are the absolute worst for broadband

  • ThrustBastard (╯°□°)╯︵ ┻━┻ (@ThrustBastard) reported

    @Plusnet Hello, new customer here. Will I get a router as standard? I'm not 100% sure I've ordered one

  • RayRashid RayRay (@RayRashid) reported

    @Plusnet I'd advise other people to stay away from Plusnet, their customer service is pathetic. Amongst the worst I've encountered. I've made a complaint and been promised multiple call backs from a manager which haven't materialised.

  • Jo_McGinn Joanne McGinn (@Jo_McGinn) reported

    Living in a rural village it is really disheartening waiting for @Plusnet to get out & sort out internet issues. Pretty sure it’s the phone line causing the issue (first reported over 2 years ago & ignored after engineer came out & agreed it was hanging low) now a real issue. 😡