Plusnet

Plusnet Outage Report in Hayle, Cornwall, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hayle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hayle, Cornwall, England 03/13/2026 13:25

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hayle, Cornwall, England

The most recent Plusnet outage reports came from the following cities: Redruth and Penzance.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedruth Internet
United KingdomPenzance E-mail
United KingdomPenzance Internet
United KingdomSt Ives Internet
United KingdomSt Ives Internet
United KingdomHayle E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    @Plusnet need to ask if your system is down. My phone and laptop are showing wifi but no internet connection. Have tried rebooting the router to no avail and am chewing up data on my mobile. Help!

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyY1988 Andrew Young (@AndyY1988) reported

    @Plusnet Hi, I'm coming to the end of my broadband contract and want to upgrade but there is no option to do that. Help please....

  • Cerberu81598070 Cerberus (@Cerberu81598070) reported

    @Plusnet how long before a refund cheque for no service arrives please?

  • capod30 caroline (@capod30) reported

    @OpenreachHelp so another day without broadband! Since 18th Feb! don't tell me to go via my provider! @Plusnet have been very communicative to escalate my situation but it's down to your guys, I live in a poor mobile signal area & need connectivity. Pull your fingers out!😡

  • Megan92851490 Megan (@Megan92851490) reported

    @Plusnet should I be worried that i am paying a £40+ bill for WiFi that is constantly low signal.don't have a big house and the speed is shocking. When playing/watching the ps4 it needs to be connect to an ethernet cable for it to Work then it rarely connects to my phone either.

  • KateAshtonButl1 Kate Ashton-Butler (@KateAshtonButl1) reported

    @Plusnet hi can you help? Sent you a private message and received no reply. Is there a timeframe of how quick you will reply? I've lost almost a whole days work here

  • Plusnet Plusnet (@Plusnet) reported

    @MeetaStar5 While we can assist with a range of queries through Social Media platforms, we're unable to cancel an account through this support channel and if you're not in a position to call us, you can send a letter via recorded delivery requesting this instead. -Tony Plusnet Sheffield

  • mapledelight69 Maple Delight (@mapledelight69) reported

    @Plusnet Down again #plusnet this is ridiculous !!!!

  • Toonarmy19771 Andy McLaren (@Toonarmy19771) reported

    Hi Plusnet, I'm fed up with your lousy customer service three times I've been promised a certain person would phone me back regarding compo on your mistake and again they have not. It's an utter joke.

  • RegisteredSissy little sissy (@RegisteredSissy) reported

    @Plusnet it would be great to have internet , not for a second then off then a second again, I am losing money through your appalling service

  • dan12345678920 Dan in Devon (@dan12345678920) reported

    @Plusnet Hi Plusnet, I would like to change my plan to one I have seen advertised but it is not available when I login to my account. Can you help?