Plusnet Outage Report in Hayle, Cornwall, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hayle, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Hayle, Cornwall, England
The most recent Plusnet outage reports came from the following cities: Redruth and Penzance.
| City | Problem Type | Report Time |
|---|---|---|
 Redruth |
Internet | |
| Penzance |
||
| Penzance |
Internet | |
| St Ives |
Internet | |
| St Ives |
Internet | |
| Hayle |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hayle, England
Latest outage, problems and issue reports in Hayle and nearby locations:
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Hev 💙TheNHS
(@braintumourlady) reported
from
Penzance, England
@Plusnet need to ask if your system is down. My phone and laptop are showing wifi but no internet connection. Have tried rebooting the router to no avail and am chewing up data on my mobile. Help!
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Mel Potter
(@MelJPotter) reported
from
St. Ives, England
@Plusnet we've no mobile service but you're showing no service issues? Can you help please?
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Mrs. Insomniac Segal
(@amandasegal) reported
from
Crowlas, England
@Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!
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Hev 💙TheNHS
(@braintumourlady) reported
from
Penzance, England
Is anyone else here a @Plusnet customer? I'm having the mother of all internet hassles at the moment. The router is working and I have wifi but no internet. Are they down? Have re booted etc but to no avail. It's been almost an hour.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Leah Whitehorse
(@LeahWhitehorse) reported
from
Salford, England
@bt_uk It would be helpful if you updated your website to show known service issues and outages. Outage in Manchester today is a known issue yet nothing on your site. Plusnet informed me.
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Oliver Lloyd
(@Olijlloyd) reported
Hi @Plusnet . My internet is down at m16 8FB - but i can't see anything online about a downage. I've done the usual steps, resetting router, powering off, etc etc - but still orange-lights on the router. Is there anything at your side showing any issues?
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Sean Hadland
(@SeanHadland) reported
@Plusnet None what so ever - Some feedback for you - do what you always do and you will get what you always get, never underestimate or belittle a customer with jargon - poor tactics, us customers have legs and can move companies - loyalty and retention is the key 🔑
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Pip
(@pipmadeley) reported
@TomABacon @Plusnet Funnily enough that was one of the first things I read when Googling the problem, but we don't have Sky and the Humax (freeview) STB isn't connected to the Internet.
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Richard
(@Richard50478103) reported
@Plusnet Hi Plusnet - you’re losing 2 customers today after you are bumping up your prices, I was willing to live with the lack of wifi calling and lack of signal in my village for the cheaper cost of your plans, now they are going up I’m moving on
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Soph ✨🇯🇲
(@Signedbysophiee) reported
In all my life I have never had such atrocious service as I have had with PlusNet. The absolute WORST broadband provider EVER! @Plusnet
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Tom Bacon
(@TomABacon) reported
@pipmadeley @Plusnet This is going to sound weird, but I had a similar problem, and it turned out to be related to my Sky Q box going to sleep! Had to change those settings. (I'm still working at 1am so it was most inconvenient...)
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Plusnet
(@Plusnet) reported
@tho78450 Hi there Tanya, thanks for getting in touch, I am sorry to hear that you've had a poor customer journey with us, I want to change that for you if you'd let me. If you Dm me your plusnet username I can have a look at your account. Would you be ok with this? -Mike.P Sheffield
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Pip
(@pipmadeley) reported
@nptweetings Yeah, they tested the line during the day (of course they knew the issue was at night so unlikely to find anything). Have asked Plusnet this morning for Openreach to investigate 👍
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yolofknell
(@yolofknell) reported
@Plusnet Hi, Have not had a mobile signal all day. Have restarted phone, removed sim card etc etc and still nothing. Not very happy with the service so far.