Plusnet

Plusnet Outage Report in Hayle, Cornwall, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hayle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hayle, Cornwall, England 12/26/2025 00:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hayle, Cornwall, England

The most recent Plusnet outage reports came from the following cities: Penzance.

Loading map, please wait...
City Problem Type Report Time
United KingdomPenzance Internet
United KingdomSt Ives Internet
United KingdomSt Ives Internet
United KingdomHayle E-mail
United KingdomPenzance Internet
United KingdomCamborne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    @Plusnet need to ask if your system is down. My phone and laptop are showing wifi but no internet connection. Have tried rebooting the router to no avail and am chewing up data on my mobile. Help!

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    Is anyone else here a @Plusnet customer? I'm having the mother of all internet hassles at the moment. The router is working and I have wifi but no internet. Are they down? Have re booted etc but to no avail. It's been almost an hour.

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyGKnight Andrew Graham Knight (@AndyGKnight) reported

    @Plusnet Still no sign of the “award winning customer service” I would like to know how gave the award!! This is beyond a joke.

  • multiplumber Nizam (@multiplumber) reported

    @Plusnet hi, my internet has gone down on Saturday morning due to an outage and still it’s not back yet can you tell me how much compensation per day I will be receiving and if it’s going to be automatically applied to my account

  • Mistyff999 Fee Bee❌️ (@Mistyff999) reported

    @Plusnet hi my broadband has been out all day. I have a hub 2 router and it has a solid (not flashing) orange light. Have switched on an off. Your online process for resting the broadband mentions a BT router so it looks wrong. Can you help?

  • IainSim55659177 Iain Simpson (@IainSim55659177) reported

    Bought a new laptop & can't install Norton anti-virus, which comes free with Plusnet, unless I remove s mode first. Microsoft tech support expect me to pay £99 to be shown how to do this!

  • jkria2003 jason barton (@jkria2003) reported

    @Plusnet please can you confirm if there are problems in the PR8 area, we have had issues withbroadband dropping out for a few days now

  • jibbajabba_sm Simon Coster (@jibbajabba_sm) reported

    @plusnet disabled customer left with no Internet for two days, Rely on Internet for communicatio, wont reply on Twitter, told it will be back on in a few hours on the phone... Still not on!

  • MrsHickman_W Mrs Hickman-Woodgate (@MrsHickman_W) reported

    @Plusnet Your service status says no service issues but our router has been dropping out sporadically since last night. NG9 area.

  • FatimaDuerden Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported from Camberwell, England

    @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

  • lottiefoodie lottiefoodie (@lottiefoodie) reported

    @Plusnet I need your help! No sim has arrived, no network so can't call you for help or do anything on my phone outside my house!!

  • EasilyAnnoyed1 easilyannoyedone (@EasilyAnnoyed1) reported

    @Plusnet hey Plusnet, I'm trying to use my own router but the device claims the wan cable is unplugged although it's not? I've got fibre and done the required settings properly, do your network specialist have an idea what might be wrong? The router is Asus rt ac85p