Plusnet Outage Report in Hayle, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hayle, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at Plusnet
Plusnet is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Hayle, Cornwall, England
The most recent Plusnet outage reports came from the following cities: Penzance.
| City | Problem Type | Report Time |
|---|---|---|
 Penzance |
Internet | |
| St Ives |
Internet | |
| St Ives |
Internet | |
| Hayle |
||
| Penzance |
Internet | |
| Camborne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hayle, England
Latest outage, problems and issue reports in Hayle and nearby locations:
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Hev 💙TheNHS
(@braintumourlady) reported
from
Penzance, England
@Plusnet need to ask if your system is down. My phone and laptop are showing wifi but no internet connection. Have tried rebooting the router to no avail and am chewing up data on my mobile. Help!
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Mrs. Insomniac Segal
(@amandasegal) reported
from
Crowlas, England
@Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!
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Mel Potter
(@MelJPotter) reported
from
St. Ives, England
@Plusnet we've no mobile service but you're showing no service issues? Can you help please?
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Hev 💙TheNHS
(@braintumourlady) reported
from
Penzance, England
Is anyone else here a @Plusnet customer? I'm having the mother of all internet hassles at the moment. The router is working and I have wifi but no internet. Are they down? Have re booted etc but to no avail. It's been almost an hour.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Oldham
(@peteoldham) reported
@Plusnet Hi, my support ticket #211748710 seems to have been closed before I could respond to it? Could it be reopened?
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Plusnet Help
(@plusnethelp) reported
@George43148193 Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Curtis
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Desmond's Donders
(@DesmondsDonders) reported
@rob3047 @Plusnet @plusnethelp Plusnet working fine here must be a more localised problem.
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Delphine Sylvain
(@DelphineSYL) reported
@Plusnet @plusnethelp Terrible customer service. I had issues with my broadband for 4 months now, I called Plusnet at least 30 times, they always told me that there were no issues. Only 2 issues were logged (after 4 month).
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Justin Lewis
(@Yoostin) reported
Hey @Plusnet Why can't I just contact you within my account dashboard, silly to make me phone wasting my time waiting around on you to answer. Recently renewed and would you believe it, days later my service becomes rubbish. Constant drops & slower. 1mbit/s up? Was >7! down -10
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gabby@gabbybrooks
(@gabbygabbybrook) reported
@Plusnet I have just become a Plusnet customer and had to have @WeAreOpenreach to install a new box. Just found out that the engineer has stolen a necklace and Plusnet don't want to know...they employ thieves to come into your house and aren't interested. Disgraceful!
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Hannah Eichler
(@hannaheichler) reported
@Plusnet @plusnethelp Hi there. I have internet with you and the connection is diabolical. I have a TINY house and it won’t even reach upstairs. Can you help?
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Paul
(@Puztrinity) reported
@plusnethelp My router keeps resetting, on asdl, tried to get fibre but told no ports available, would like to have the service I signed up for. Been with Plusnet 10 years and this is the worst it has been.
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Kimberley Long
(@kimber_long) reported
New @Plusnet router arrived today. Couldn't set it up. Nice customer service person talked me through it step by step. All now working. Everyone happy
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Bal 💙💚
(@ThinkingOfStuff) reported
Anyone elses @Plusnet broadband down? In Havant here...