Plusnet

Plusnet Outage Report in Hayle, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hayle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hayle, Cornwall, England 01/30/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hayle, Cornwall, England

The most recent Plusnet outage reports came from the following cities: Penzance.

Loading map, please wait...
City Problem Type Report Time
United KingdomPenzance Internet
United KingdomSt Ives Internet
United KingdomSt Ives Internet
United KingdomHayle E-mail
United KingdomPenzance Internet
United KingdomCamborne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    Is anyone else here a @Plusnet customer? I'm having the mother of all internet hassles at the moment. The router is working and I have wifi but no internet. Are they down? Have re booted etc but to no avail. It's been almost an hour.

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    @Plusnet need to ask if your system is down. My phone and laptop are showing wifi but no internet connection. Have tried rebooting the router to no avail and am chewing up data on my mobile. Help!

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • garethkeevil Gareth Keevil (@garethkeevil) reported

    @Plusnet waiting 5 days to tell us the broadband product we ordered is unavailable is unhelpful. Cutting us off after 30 mins on hold is crap other ISPs are available.

  • MrCrazyLegs1 Mr Crazy Legs (@MrCrazyLegs1) reported

    @Plusnet my monthly rental has been £23.99 for months; i have just noticed my Feb bill went upto £29.35, then March's bill has come out as £36.52. What has changed? why am i paying over £12 a month more for the same service, with no correspondence from yourselves? regards

  • NickRoyle4 NickRoyle (@NickRoyle4) reported

    @Plusnet the worst ISP in the world. Totally incompetent and inept. Avoid at all costs.

  • TrailerParka Josh Parka (@TrailerParka) reported

    @Plusnet I’d look like that if I could actually get an install date from your shoddy company, or just not lied to when I speak to your customer service operators #joke #poorservice #liars

  • xoalexo Alex Manthei (@xoalexo) reported

    Shockingly poor customer service from @virginmedia. Hello, @Plusnet!

  • garyjgraham Gary Graham (@garyjgraham) reported

    So happy my contract with @Plusnet is ending! "Unlimited Fibre Extra" average download speed 66Mb. I never once received over 38Mb in the last 18 months. Worst provider with disgusting customer service. Avoid this company at all costs, Saving a few quid is not always good!!!!

  • mrdaveyoung Dave Young (@mrdaveyoung) reported

    Anyone using #plusnet SIM only mobile contracts? Wondering what the service is like.... Good, bad or indifferent?!

  • HandleMaddie Maddison Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HandleMaddie) reported

    @virginmedia Tried the reset and seemed to work for a short while. WiFi dropping on all devices again tonight. So frustrating, never had this issue with Plusnet 😕

  • EllieWest11 Ellie West (@EllieWest11) reported

    @plusnethelp @Plusnet Had no broadband for over an hour... TN33 area. Making working from home tricky. Please advise. Or better still, fix it please!

  • Dalhug_98 A Hughes (@Dalhug_98) reported

    @Plusnet If you are thinking of changing service providors do yourself a favour and avoid Plusnet!