Plusnet

Plusnet Outage Report in Hayle, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hayle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hayle, Cornwall, England 12/31/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hayle, Cornwall, England

The most recent Plusnet outage reports came from the following cities: Penzance.

Loading map, please wait...
City Problem Type Report Time
United KingdomPenzance Internet
United KingdomSt Ives Internet
United KingdomSt Ives Internet
United KingdomHayle E-mail
United KingdomPenzance Internet
United KingdomCamborne Total Blackout

Community Discussion

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Plusnet Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    @Plusnet need to ask if your system is down. My phone and laptop are showing wifi but no internet connection. Have tried rebooting the router to no avail and am chewing up data on my mobile. Help!

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    Is anyone else here a @Plusnet customer? I'm having the mother of all internet hassles at the moment. The router is working and I have wifi but no internet. Are they down? Have re booted etc but to no avail. It's been almost an hour.

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet is anyone available to help please?

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • librarylady67 Wendy Morris (@librarylady67) reported

    @MichaelRosenYes @kmflett Definitely @Plusnet very helpful no problems just about to get new deal from them which they offer to existing customers

  • Zizgorzejo Guilherme Maione (@Zizgorzejo) reported

    Switched to @Plusnet and never got broadband active! 10 days offline now and counting. Customer service just juggles you. Engineer booked, No show!!Such a mess!!!

  • desauld Des Auld (@desauld) reported

    @plusnethelp I have been reporting intermittent Wi-Fi connectivity (from several devices) for several weeks now, Plusnet support checks have shown no issues, the router WAP is VERY intermittent. The router shows it is connected and the Ethernet connected devices work.

  • RebeccaBusiness Rebecca-Elaine (@RebeccaBusiness) reported

    @plusnethelp @Plusnet My internet has been super slow, intermittent for about a week now - today is basically unusable? I've rebooted router etc. what is going on?? (it's taken me ten minutes to be able to tweet this!)

  • RobL_L Rob (Yes a 3am vaccine shot is fine by me) (@RobL_L) reported

    I live in a two bedroom flat (albeit a fairly spacious one) and my plusnet router wifi doesn't make it more than 15ft without significantly dropping speed. Does anyone else have this issue? Same for my mum in her house. Had to buy a mesh system. Do I need to buy one too?

  • spacepods Kevin Vedmore (@spacepods) reported from Newtown and Llanllwchaiarn, Wales

    @Plusnet with the known issue with the Hub One, why are you still offering the router without informing customers that 5 GHz is an issue, and has been for 12+ months?

  • CJ_Marston Connor Marston (@CJ_Marston) reported

    @MartinSLewis Didn’t need to switch! Quoted Post Office new customer price to Plusnet’s disconnections department and they agreed to lock us in at that price for 24 months! Old contract was due to end in a few weeks #bingo

  • StevenGumbs Steven Gumbs (@StevenGumbs) reported

    @Plusnet I have a problem with my home telephone and broadband. I am a Plusnet customer for tel and broadband. Username steeple13. Home tel 01869 347474. I tried calling customer service but was unable to be connected to an advisor.Can you please test my phone and open a log

  • jazzabellediary jazmine marie rocks (@jazzabellediary) reported

    @plusnethelp this has been an ongoing issue for a month now. i’m in regular communication with the plusnet team & i hope this will be resolved asap. thanks for your offer but i do not have the energy to explain this issue via dm when i have done so via phone multiple times over the last month

  • hollie_french20 Hollie French (@hollie_french20) reported from Glasgow, Scotland

    Day ??? of Lockdown, Day 18 of Dry January, Day 5 of no Wi-Fi, (Day 3 of calling Plusnet to fix this). This is what we live for...