Plusnet

Plusnet Outage Report in Hayle, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hayle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hayle, Cornwall, England 12/17/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    @Plusnet need to ask if your system is down. My phone and laptop are showing wifi but no internet connection. Have tried rebooting the router to no avail and am chewing up data on my mobile. Help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • thebillycasper Billy Casper (@thebillycasper) reported

    @Plusnet @anoush hey 👋 good luck 🍀 you were great help last year when we had problems.

  • kit_beck_ Chris Beck (@kit_beck_) reported

    @Plusnet Hi. Just wanted to let you know I’ve been trying to set up my router with the username that’s shown in my member centre for two hours and it turns out it’s wrong. On the website it’s free-online but phone support says it’s freeonline. Usernames don’t have hyphens in them

  • jessiekind_ Jessie 💐🌻 (@jessiekind_) reported

    @_gracelatter @Plusnet We're on virgin as we got a decent deal - 25.99 plus a 75 quid Amazon voucher and as loathe as I am to support Amazon it was great for moving house! Talk Talk are also supposed to be good - I usually just go for price comparison sites and see what looks best!

  • FluentBarry Barry O'Brien (@FluentBarry) reported

    @Plusnet I spoke with one of your customer service members. He was very friendly, it's a shame that your company's service is so poor

  • comprenne Me (@comprenne) reported

    @Plusnet Trying to change my mobile plan but the one I want doesn't show when I log in to my account. Is there a problem with the website?

  • BrianForeman45 Brian Foreman (@BrianForeman45) reported

    @Plusnet have you got issues in Margate? My router keeps loosing its line.

  • STEVEOLUCKY7 Steveo Davies🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@STEVEOLUCKY7) reported

    @frank10743117 @Plusnet Mate I hope not . Thursday will be 2 weeks with no service and I really need it sorted. Managed another 11 minutes today before it went off

  • MrAndrewHopkins Andrew Hopkins (@MrAndrewHopkins) reported from Taunton, England

    @Plusnet @plusnethelp Are there any connection issues in TA1 at the moment? I have lost all access to my broadband 🙁

  • ian1martin keepinmyselfalive (@ian1martin) reported

    @Plusnet how do I cancel bt sport please

  • frank10743117 frank (@frank10743117) reported

    @Plusnet @lizloudon They’re useless been having issues since Feb and they’ve been no help at all