Plusnet

Plusnet Outage Report in Hayle, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hayle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hayle, Cornwall, England 12/16/2025 08:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    Is anyone else here a @Plusnet customer? I'm having the mother of all internet hassles at the moment. The router is working and I have wifi but no internet. Are they down? Have re booted etc but to no avail. It's been almost an hour.

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    @Plusnet need to ask if your system is down. My phone and laptop are showing wifi but no internet connection. Have tried rebooting the router to no avail and am chewing up data on my mobile. Help!

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet is anyone available to help please?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • _MM1965_ Mitch (@_MM1965_) reported

    I should, I guess, mention now as I had repeatedly said to @Plusnet That we live in a village with very poor mobile phone coverage and when I was out, it left my wife with no phone or internet.

  • FR_DAngelo1 F.R. D'Angelo 🏳️‍🌈💙 (@FR_DAngelo1) reported

    When the service is so poor with @plusnet you can't get them on the phone to complain.

  • ReverendPhilip Philip Sowerbutts (@ReverendPhilip) reported

    Utterly disgraceful customer service from @Plusnet unwilling to help an 87 year old lady in my congregation who is sheilding without any phone line or internet. #blacklist

  • FR_DAngelo1 F.R. D'Angelo 🏳️‍🌈💙 (@FR_DAngelo1) reported

    When the service is so poor with @Plusnet you can't get them on the phone to complain.

  • touchtheworld6 // Adam // (@touchtheworld6) reported

    @traveleatslay Plusnet, think they use EE network so signal is great.

  • ClaretFPL Jimmy The Claret (@ClaretFPL) reported

    @WGTA_FPL @FPL_Calamity @bt_uk I tried that with Plusnet when they went down for a week and I had to run video sessions from my phone. Ran out of my and Mrs C's data. They said the best they could do was provide a note to my boss saying that my WiFi was down

  • ralphaverbuch ralphaverbuch (@ralphaverbuch) reported

    After assuring my elderly parents they would not be charged in moving to BT for FTTP after getting terrible BB from @Plusnet, they were still hammered with a massive cancellation fee? #ShoddyService Really disappointed #Fail

  • charlottewlala Charlotte Walker (@charlottewlala) reported

    @Plusnet @plusnethelp I have been without broadband for 24 days. Engineer never shows up to fix the issue. I am getting to the point now where my work is being compromised because of this. I can’t cope any longer. Why is no one helping me?? PLEASE I’m begging someone to help now. It’s so stressful.

  • yorkshirehen5 Caron Stone (@yorkshirehen5) reported

    @Plusnet we have no internet so far today. Is there a problem or has our router failed again?