Plusnet outages and service status in Hayle, England

Problems in the last 24 hours in Hayle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayle, England

The most recent Plusnet outage reports came from the following cities: Penzance.

City	Problem Type	Report Time
Penzance	Internet	10 days ago
Redruth	Internet	5 months ago
Penzance	E-mail	6 months ago

Community Discussion

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Plusnet Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

• 
  Hev 💙TheNHS (@braintumourlady) reported 7 minutes ago from Penzance, England

  @Plusnet need to ask if your system is down. My phone and laptop are showing wifi but no internet connection. Have tried rebooting the router to no avail and am chewing up data on my mobile. Help!

• 
  Mel Potter (@MelJPotter) reported 12 minutes ago from St. Ives, England

  @Plusnet is anyone available to help please?

• 
  Mel Potter (@MelJPotter) reported 16 minutes ago from St. Ives, England

  @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

• 
  Hev 💙TheNHS (@braintumourlady) reported 52 minutes ago from Penzance, England

  Is anyone else here a @Plusnet customer? I'm having the mother of all internet hassles at the moment. The router is working and I have wifi but no internet. Are they down? Have re booted etc but to no avail. It's been almost an hour.

• 
  Mrs. Insomniac Segal (@amandasegal) reported 59 minutes ago from Crowlas, England

  @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Flower Pot (@FlowerP79667758) reported 6 minutes ago

  @WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.

• 
  Bri 💙 (@OriginalBigBri) reported 8 minutes ago

  @Plusnet This is the 21st century! I don't want to go through a bunch of phone menus that don't even have the option I need, to then be told the wait time is over 20 minutes, just to open a support ticket. Why can't I just login and create a support request ?

• 
  ImDEADasHell (@LeoIncorp) reported 9 minutes ago

  @Plusnet Hello! I recently bought a phone off eBay and it said it was locked to your provider! It says it’s still locked but has no name of what provider. Is there a way you can contact me and help me unlock it? Thanks!

• 
  -on a beach- (@iamonabeach) reported 12 minutes ago

  @ArmchairAdml Cancel it and start a new contract with EE or PlusNet...they're all the same company these days but I think you'll be treated as a new EE (or PlusNet) customer so you'll get the new customer rate. If not take your business elsewhere.

• 
  Critic No1 (@CriticNo1) reported 14 minutes ago

  @Plusnet #plusnet #internet Plusnet are just about the WORST Internet service provider I have ever encountered!! They take ages to settle any problems and blame everything else!!! Awful service. AVOID LIKE THE PLAGUE!

• 
  Dean Tykester Holden 🩷🩷🩵🎗🩵🩵🩵🩵🩷🩷🩷🩷🩷🌻 (@thetykester) reported 15 minutes ago

  @WriteMindedPub @EE @Plusnet i switched to plusnet about 6 months ago, brilliant service first class customer service too, and deffo cheaper than EE my previous provider

• 
  🇰🇪 (@MrLewisVuitton) reported 15 minutes ago

  @NtantuNow @virginmedia @Plusnet Virgin are so useless. Instead of fixing the issue they just offer to boost your speeds lol

• 
  NMP (@NDP2022) reported 18 minutes ago

  @Plusnet any chance of resolving my issue. Your company took £22.99 for a new account from me. No account created and long wait times each time I ring getting passed to other teams. Over 40 mins so far. I simply want a refund.

• 
  JaYmZ.exe (@JaYmZltd) reported 21 minutes ago

  Broadband by @VodafoneUK is down again. 2nd time in just under 2 weeks *27th june before* Was a couple hours last time hopefully not the same today. Cant be fun for the engineers sorting this out if its an outside job! Should have stayed with @Plusnet.

• 
  Kirsty@Quarriers (@Kirstyelsevfit) reported 21 minutes ago

  Absolutely ridiculous, actually non existent service from Plusnet. They pride themselves on their customer service but they cant provide the actual wifi service! Dont have any solutions and are only friendly when they can solve the problem.