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Plusnet

Plusnet Outage Report in Hayle, Cornwall, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Hayle, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Hayle, England

The most recent Plusnet outage reports came from the following cities: Redruth, and Penzance.

CityProblem TypeReport Time
Redruth Internet 1 month ago
Penzance E-mail 2 months ago
Penzance Internet 4 months ago
St Ives Internet 8 months ago
St Ives Internet 8 months ago
Hayle E-mail 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • amandasegal
    Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled πŸ˜‘ trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

  • MelJPotter
    Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

  • braintumourlady
    Hev πŸ’™TheNHS (@braintumourlady) reported from Penzance, England

    @Plusnet need to ask if your system is down. My phone and laptop are showing wifi but no internet connection. Have tried rebooting the router to no avail and am chewing up data on my mobile. Help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • 31djpar
    David Parsons (@31djpar) reported

    @Plusnet my elderly parents are customers of yours, and their landline has been down for 10 days now. My dad has had a fall last year, this is literally a lifeline for them. I have called your customer support 3 times now, but there is no resolution and no sense of urgency to fix

  • TheCircling
    πŸ’€β„­π”¦π”―π” π”©π”¦π”«π”€ 𝔗π”₯𝔒 π”‡π”―π”žπ”¦π”«πŸ’€ (@TheCircling) reported

    @Plusnet Having a lot of problems with connections dropping especially on wifi. Been with you for years and my Hub 1 is getting long in the tooth, are there any newer models available please? Or even just a new Hub 1?

  • Plusnet
    Plusnet (@Plusnet) reported

    @young_geezee Thanks for getting back to me, I'm sorry you're having issues getting through. I don't have a view of the wait times for the call centre - Curtis, Plusnet Sheffield

  • 31djpar
    David Parsons (@31djpar) reported

    @Plusnet My elderly parents are now 11 days without a landline. No assistance from customer support (3 phone calls one DM). Very poor

  • young_geezee
    Graham (@young_geezee) reported

    @Plusnet i've been transferred to your retentions department but no one is picking up for nearly 15 mins. Can somebody help??

  • Littlesaintsays
    Little saint (@Littlesaintsays) reported

    @paulmarkbailey another vote for plusnet - great customer service too

  • jjand00
    jaz j (@jjand00) reported

    @Plusnet why is your service so bad out of sync Amazon prime due crappy wireless reset my router 3x still no change phone keeps disconnecting from wifi too

  • Plusnet
    Plusnet (@Plusnet) reported

    @Brendan_Dyson Hi Brendan, I'm sorry to see you're unhappy with the service. Please do let us know if we can assist with anything here. Thanks Alice @ Plusnet Leeds

  • SimonHorswell
    Simon Horswell (@SimonHorswell) reported

    @Plusnet I am struggling to reset my password - it rejects anything I enter (despite being compliant with the required format). Please can you help?

  • HollyLaBlaise1
    Holly La Blaise (@HollyLaBlaise1) reported

    I cancelled contract with #Plusnet in July 2021. They made big cancellation charge. Still chasing me for more payments!! Do NOT take out a Plusnet Phone contract!! You can never stop them harassing & trying to get money from you! Very #distressing! #Fraud @Plusnet @Plusnethelp