Plusnet

Plusnet Outage Report in Hastings, East Sussex, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hastings, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hastings and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hastings, East Sussex, England 11/13/2025 11:15

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hastings, England

Latest outage, problems and issue reports in Hastings and nearby locations:

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kevfquinn Kevin F. Quinn 🌻 (@kevfquinn) reported

    @plusnet hi, broadband speed is down significantly today; is there platform work going on that may be the cause?

  • jon_theo Jonathan Theobald (@jon_theo) reported

    @Plusnet How does Call Protect work, and how do I avoid losing calls I actually want? I’m a customer and can find zero information about this option on your website. Thanks

  • Plusnet Plusnet (@Plusnet) reported

    @aboushaqra Thank you for taking the time to contact us, I hope you are well. I’m sorry to read of your issues with the router positioning, please reply here with the Plusnet username, alternatively please provide the address with the postcode and name on the account. Cri – Doncaster

  • fiEh23 FiFi (@fiEh23) reported

    @Plusnet Hi. Broadband down and help Bot has reported we should be back up by 27 June. It's only 11th. (Not living in back of beyond either). Really 16 days?

  • jjand00 jaz j (@jjand00) reported

    @plusnet you know your internet service is rubbish when it’s taking nearly 2 hours to complete an iPhone update

  • aligonoude Al (@aligonoude) reported

    @Plusnet Have been trying to cancel my recently deceased Mums account. Disgusting service from Mohammed in your Sheffield call centre repeatedly trying to sell to me despite being asked not to. Then hung up. Awful company

  • NickT80362535 Nico Thomson (@NickT80362535) reported

    @Plusnet having issues dropping out from my router. Have restarted it twice and nothing doing?

  • markrich5000 Bellagio (@markrich5000) reported

    @NOW absolute worst service ever. Moved my broadband from now to Plusnet who handled the switch. All good apart from now owe me a credit/refund of £23. Have promised this 3 times and still not received.

  • TerenceLAU17 Terence LAU (@TerenceLAU17) reported

    @Plusnet I agreed to start the new broadband service on June 20th, but have not received your device to this day. Is it normal?

  • BurkleAnne Anne Burkle (@BurkleAnne) reported

    URGENT MESSAGE to @Plusnet and @Plusnethelp. You send emails telling me to empty my deleted files from your server but despite many phone calls and attempts, I am unable to access Plusnet webmail in order to comply. Online Help is useless.