Plusnet

Plusnet Outage Report in Hastings, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hastings, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hastings and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hastings, East Sussex, England 11/24/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hastings, England

Latest outage, problems and issue reports in Hastings and nearby locations:

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NN10Canary Mike Garwood (@NN10Canary) reported

    @Plusnet there is no email or chat service on your website. I can't call your helpline as I can't make calls. Please help!

  • Plusnet Plusnet (@Plusnet) reported

    @GraceSmithx Hi there Grace, sorry for the delayed reply from us and for the connection problems. Could you please send us a DM with your username if that's still a problem? - Adam - Plusnet Sheffield

  • kellyma18116733 kelly marcus (@kellyma18116733) reported

    @Plusnet are there any internet connection issues in the EH5 area?

  • MichaelOldman1 Michael Oldman (@MichaelOldman1) reported

    @Plusnet Please please please stop harassing me. I literally just want someone, anyone, to please stop sending me these text messages. I'm *not your customer*, so it's unsurprising that you can't take my direct debit. You have no right to badger me like this, I owe you nothing

  • smithprola Benedict Smith (@smithprola) reported

    @Plusnet What's up with Plusnet Mobile? You have failed to port my old number to my new SIM after 10 days. Your call centre says it cannot take calls. Your complaint log email to me said you would reply bu June 3 but I got no reply. How to I cancel as there's no service at all.

  • PollardRach Rach Pollard (@PollardRach) reported from Goole, England

    @Plusnet how do I cancel a call package on my account that I never use please. I'm unable to ring at the moment and can't do it on my online account

  • MrMagpie81 MrMagpie (@MrMagpie81) reported

    @Plusnet I signed up on Sunday, 1st order timed out and didn’t generate an order as far as I’m aware as never got any emails, however I’ve been charged twice. 2nd order was successful

  • ndspharma nirav (@ndspharma) reported

    @plusnet hi, I have been trying to join Plusnet. My application has been rejected twice. E-mailed to support team,no reply yet. Been on the call to someone to resolve the issue but no luck yet. Are you interested to have new customers?

  • JacarandaGirl72 Jacaranda Girl (@JacarandaGirl72) reported

    @Plusnet - what's going on today. WFH .. how exactly?!. Can't even get enough Mbps download to have audio on my calls. Rubbish. 1.17Mbps at it's worst today, now up to 3.8Mbps.

  • oldwelshgamer Andrew Barker (@oldwelshgamer) reported

    @Plusnet Joke of a company, switched to them from talkmobile, no service cant get hold of anyone due to no mobile service, messages being ignored!!!