Plusnet Outage Report in Hastings, East Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Hastings come from postal codes TN34.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hastings, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hastings and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Plusnet
Plusnet is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Hastings, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Hastings and Bexhill-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Hastings |
||
| Bexhill-on-Sea |
Wi-fi | |
| Hastings |
Internet | |
| Eastbourne |
TV | |
| Hastings |
Internet | |
| Hastings |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hastings, England
Latest outage, problems and issue reports in Hastings and nearby locations:
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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just strolling
(@Bluhenry) reported
from
Bexhill-on-Sea, England
@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@superstratrob91 ...customer support team can be reached on 0800 432 0200. If mobile account, our mobile support team can be reached on 0800 079 1133 or 500 (From a Plusnet Mobile). Both can be reached from Monday - Sunday 08:00 - 20:00 I hope this helps. - Benj 2/2
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Richard Lord
(@Rix000) reported
@Plusnet Eee, ta fer yer prompt reply. Ow long der yer reckon yowl bi announcin'? Av bin a customer ov Plusnet fer nigh on 20 yeers an' I reely don't want ter go elsewhere. But if PN can't offer mi a eff tee tee pee connexshun when it's availibull 'am gunna jump ter then as can.
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Alix Traynor
(@AlixTraynor2) reported
@Plusnet Come on Plusnet. No mobile phone signal in GU27 area since 9am.
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Steve Richer
(@steve_r_music) reported
@Plusnet hi! In last few days speed has dropped from 43Mbps to between 2 and 5, plus the service disconnects now and then as well. Any idea what might be causing it?
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karen howlett
(@ayley26) reported
@Plusnet Can we get a new router? It dropped out again last night for a minute or two, our router is old. If it's a continuous problem with Plusnet,then maybe it's time for a change. We are the only ones in our street.
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ailsa
(@ailsabcd) reported
@Plusnet Thanks - I'm still not clear if you need to phone and cancel if you're out of contract?
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Thom Crabbe
(@thom_crabbe) reported
@Plusnet My WiFi has been down for 12 hours. I've tried all the suggested troubleshoots and your phone helpline is out of operation. Please advise. Thank you.
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Plusnet
(@Plusnet) reported
@ailsabcd To let us know about cancelling, you'll need to speak to our Retentions Team who are available on 0800 432 0200 and choose option 1, 5, 3. Or you can call the direct line for Customer Option Team on 0800 013 2632 and choose option 3 then 5. - Curtis, Plusnet Sheffield 4/4
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Marina Krzykawska
(@KrzyMammaMarina) reported
@Plusnet we have no internet in the highroyds area is it down?
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Pablo
(@Pablo74761166) reported
@Plusnet been having problems with broadband speed and was told last year that I new router was becoming available but as yet I have not received one...can you help?