Plusnet

Plusnet Outage Report in Hastings, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hastings, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hastings and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hastings, East Sussex, England 01/20/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hastings, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Hastings.

Loading map, please wait...
City Problem Type Report Time
United KingdomHastings Internet
United KingdomEastbourne TV
United KingdomHastings Internet
United KingdomHastings Internet
United KingdomHastings Internet
United KingdomEastbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hastings, England

Latest outage, problems and issue reports in Hastings and nearby locations:

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • baldbookgeek William James (@baldbookgeek) reported

    @Plusnet It’s all ok now just had 2 days of random slow down and drop outs, the issue I do have now and again is the router the light will turn red and I have to turn it on and off again

  • OrlaJackson1 Orla (@OrlaJackson1) reported

    @Plusnet zero service for 4 days. This is utterly ridiculous. 1 is understandable but 4 is nonsense. Have someone contact me today

  • NecroG4ming NecroGaming (@NecroG4ming) reported

    @KingKerChing @Plusnet I've not had any since Friday. Nationwide problem that they refuse to acknowledge.

  • xOldmanpete oldman (@xOldmanpete) reported

    @Plusnet It's over Wi-fi but I've never had it as bad as this, this has only started since it went down.

  • xOldmanpete oldman (@xOldmanpete) reported

    @Plusnet It seems to be staying on but the ping and spikes are terrible with online games.

  • gamecounsel The Log Lady (@gamecounsel) reported

    @Plusnet Thank you. Service in my area has now been restored, although the signal is weak.

  • _PaulClarke_ Paul Clarke (@_PaulClarke_) reported

    @RMFH_the_one @Plusnet You might be better asking your neighbours to call their providers. Ours was down for a week - Plusnet ‘working on it’ until our Sky customer neighbours called Sky and got it fixed the next day!

  • alistairdon91 Alistair Donaldson (@alistairdon91) reported

    @Plusnet Gone from 3 Days of bad Internet below your minimum guarantee and now I've lost it completely what can you do about this?

  • tikiriot Tracey Ace (@tikiriot) reported

    @Plusnet can you help me find out my landline number? I don’t use a landline phone & can’t find the number anywhere. Have looked through account, tried chatbot & community already

  • hissingandbeeps Jamie (@hissingandbeeps) reported

    .@Plusnet Don’t like bringing this up on here because it’s obviously not the fault of the people manning the twitter account, but… 2nd day with no broadband and no acknowledgement that there’s a problem. Not happy. @ofcom