Plusnet

Plusnet Outage Report in Hastings, East Sussex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hastings, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hastings and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hastings, East Sussex, England 11/23/2025 02:45

November 23: Problems at Plusnet

Plusnet is having issues since 02:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hastings, England

Latest outage, problems and issue reports in Hastings and nearby locations:

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Willowstorm247 Louise Murray 💙 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Willowstorm247) reported

    @bluelightcard - why is the Plusnet offer not working? Says it's preloaded but it's the same price & reward card amount that is on the main Plusnet site. It's live until 29th March so it's not even close to ending.

  • Sazzy__Sandra Sazzy Sandra 🐈☕📚🍫 (@Sazzy__Sandra) reported

    Wonderful NO HOUSE INTERNET TIL MONDAY AFTERNOON @Plusnet HOPE GET DISCOUNT not impressed USING MOBILE DATA YOU GOING TO PAY FOR THAT? been with you many years seriously thinking changing told 'get younger member family come check doing everything correct' INSULTING NOT STUPID

  • fancywookiee Dr Tom Bowers (@fancywookiee) reported

    @tattooedselkie @SkyUK Have used Plusnet for the last year or so. I tend to shop about and see who's offering cashback or discount vouchers. To be fair, the service has been reliable and speeds fine for streaming.

  • EleanorDallaway Eleanor Dallaway (@EleanorDallaway) reported

    4: the rest of the work. You’ll be able to switch one tonight”. Wonderful. “Your old wifi will stay on until we confirm the new is operational.” Great. No-one comes. At midnight, old service is switched off. I call Plusnet…

  • Stephen00390419 Sjjkson (@Stephen00390419) reported

    @WeFibreUK #wefibre not impressed, 2 wks since installing lost internet connection intermittently, now permanent not wkg 0/5 rang & email to complain, no email reply no ring back as promised. frustrated @WeFibreUK 0/5 customer care. I’d just cancelled @Plusnet regret that now

  • EleanorDallaway Eleanor Dallaway (@EleanorDallaway) reported

    12: Will this 🧵 make a blind bit of difference? Absolutely not. Has it helped to let off a small amount of steam? Yes it has. To reiterate, the Plusnet advisors have been more than lovely, but they’re constrained by uncontactable suppliers, terrible processes and legacy systems.

  • CotyHS2 Ian Moss (@CotyHS2) reported

    Your ****** service has dropped out again @Plusnet. Have spent 2 days now with service in and out. Sort your **** out. Just look on your system for 'Area ******, no service'.

  • Sazzy__Sandra Sazzy Sandra 🐈☕📚🍫 (@Sazzy__Sandra) reported

    @Plusnet Was unable to take call as had early appointment NO INTERNET however house phone works when NOT plugged in via Internet plug so must be Internet plug/box that's not working

  • Will_Willsher Wil Wilser (@Will_Willsher) reported

    @Plusnet I moved my mum's phone line to you so she could add basic broadband to stream TV. You state "at least 10 working days, it's now been 18 - well over 3 weeks. We came to you because of name and the supposed good service and reassurance it brings but there are LOADS...

  • QPRNORM Norm (@QPRNORM) reported

    @Plusnet I’m always out James . I’ll give you guys another week to sort out my issue . I’ll have to escalate my issue with @ofcom if it hasn’t been resolved by then . Cheers