Plusnet Outage Report in Hastings, East Sussex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hastings, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hastings and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Plusnet
Plusnet is having issues since 03:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hastings, England
Latest outage, problems and issue reports in Hastings and nearby locations:
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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just strolling
(@Bluhenry) reported
from
Bexhill-on-Sea, England
@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Robin
(@fronkoduck) reported
Hello @Plusnet, my mum is having phone trouble and troubleshooting guidance has failed, can I get some assistance?
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Prem Sikka
(@premnsikka) reported
Picking Our Pockets: Broadband & mobile phone companies hiking prices, mid-contract, by up to 17.3% Still, receive same service. BT, EE, O2, Plusnet, Shell, Sky, TalkTalk, Three, Virgin, Vodafone acting in unison. Ofcom/Govt do nothing. Has your income increased by 17.3%?
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Graham Ife
(@OfWolfAndGram) reported
@Plusnet Hello, I've just come home and seen the LOS light is red on my OpenReach box. My router is lit up orange. I'm on full fibre. I've reset the OpenReach box and router but it's still red. Can you help?
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Paul Harris
(@Har84587860Paul) reported
Having paid a final bill on some billing system that is beyond belief we are finaly free of @plusnet I can honestly say I have never paid so much for a service this corrupt and poor. To all you folks paying more next week they are having a laugh! enjoy.
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lc
(@lovedayla) reported
@Plusnet Help I paid my bill last night the money has been taken out of my bank account but when payment completed it said error!!!! Yet money isn’t back in the account?
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Acr_Crm
(@acr_crm) reported
@Plusnet Hi, we have signed up to Plusnet yesterday and today have received a message to call support or look on the website for help as there is a delay with our order. I have tried ringing but it tells me the phone line is closed and there is no live chat on the website?
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Joe
(@cysecste) reported
@Plusnet how can I get support with my broadband without calling you? I'm profoundly deaf and all your support directs me to call you which won't work.
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سمير الجزائري
(@samirkerbadj) reported
@Plusnet Hi, I am a new customer still waiting for his router to be delivered, my activation date meant to be on the 29th, how much compensation I am eligible for!?
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Robin
(@fronkoduck) reported
@Plusnet Thanks Mike. I'm guessing I was allocated to Adam yesterday evening but have been bumped out of the queue due to these communication issues.
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David McGloin
(@David_McGloin) reported
Avoid @Plusnet. Low cost but dreadful service. Hasnt worked once since order was placed 6 weeks ago. Keep getting excuse after excuse and then advised will get a call back within 48 hours yet still not working. Spent hours on the phone and waiting for next call back on Monday AM