Plusnet outages and service status in Hastings, England

Problems in the last 24 hours in Hastings, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hastings, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Hastings, England

Latest outage, problems and issue reports in Hastings and nearby locations:

• 
  grace hooper (@messalinahooper) reported 3 minutes ago from Hurst Green, England

  @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

• 
  UKalchemy (@SussexRivers) reported 11 minutes ago from Robertsbridge, England

  Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

• 
  Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported 18 minutes ago from Bexhill-on-Sea, England

  @JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.

• 
  just strolling (@Bluhenry) reported 31 minutes ago from Bexhill-on-Sea, England

  @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

• 
  Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported 33 minutes ago from Bexhill-on-Sea, England

  @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

• 
  BenC (@Fatty_Gets_Fit) reported 46 minutes ago from Robertsbridge, England

  @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 5 minutes ago

  @Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.

• 
  Abi (@AbiSpurs26) reported 6 minutes ago

  Has anypne else's @Plusnet gone down

• 
  Jason F (@jasonFr54781642) reported 9 minutes ago

  @Plusnet trying to cancel I'm going out of uk, I phoned up but got cut off thanks

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 11 minutes ago

  @Plusnet two engineers came out to fix my neighbours phone from Open Reach and now we don’t have our landline anymore as the work was done here

• 
  Louise Edwards (@LouiseE53079472) reported 14 minutes ago

  @Plusnet I want to know why my restrictions haven't been lifted on my Broadband wifi. I paid nearly £50 yesterday for a service I'm not getting.

• 
  Hazzy (@HazzyG123) reported 14 minutes ago

  @Plusnet My service is activated, it was sorted Tuesday this week.

• 
  Anneli Lort (@annelilort) reported 18 minutes ago

  @Plusnet I get the same answer from you every time. You’ve run checks. I shall waste my time and call, but there’s very obviously something wrong that you can’t fix.

• 
  (((Tim from Radio Clash))) 🌈 🏳️‍🌈💛🤍💜🖤 (@radioclashblog) reported 20 minutes ago

  Sadly we are still last mile copper here, no Community/Open Reach fibre yet but we do have Virgin Media (old cable)... Yes I know...but I suspect support will be as **** like nearly all of them now....if Plusnet wasn't dropping phones and Zen wasn't hyper expensive I'd use them.

• 
  Rob Baillie (@BobaliciousBob) reported 21 minutes ago

  @Plusnet Thanks. I'll do that. Now, please ponder on the absurdity of the fact that in order to ask a simple question one needs to go to the "Make a Complaint" section - and that someone who works as a software engineer building end-user systems couldn't find it on their own...

• 
  Jake (@jakehumphrys) reported 25 minutes ago

  @Plusnet @bt_uk It's been reported on PN, BT and EE forums now but there seems to be a regional issue with your GGC cache (specifically affecting some in the North West / Wales and Midlands) When Connecting to rr5---sn-cu-cime7 and others there's a bad initcwnd that lowers speed