Plusnet

Plusnet Outage Report in Hastings, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hastings, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hastings and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hastings, East Sussex, England 12/04/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Hastings, England

Latest outage, problems and issue reports in Hastings and nearby locations:

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • altrinchamhq Altrincham HQ : Alex McCann, Social Media Trainer (@altrinchamhq) reported

    @Danjones_uk @Plusnet @redmeister81 aye - I don't know what it is about my IT problems but they always hit me on a weekend Not sure which is worse - hitting me on a Saturday or a Monday morning

  • NickRoyle4 NickRoyle (@NickRoyle4) reported

    @Plusnet @plusnethelp true to form terrible to the last. Sent me a bill for a full month even after I have left.

  • bootydaddy74 Frank H (@bootydaddy74) reported

    @Plusnet our internet is still dropping in and out, I did the checks and opened a service ticket with yourselves and still heard nothing? We have people working from home and this is messing things up.

  • 19hill72 Steven Douglas (@19hill72) reported

    @Plusnet Is there a problem with your service in the Ne34 area constantly losing connection since last night

  • modz87 tom modley (@modz87) reported

    @Plusnet Hi, my activation day was 2days ago but still have nothing.need to work from home, so need some help asap

  • gold123win reg morris (@gold123win) reported from Neston, England

    Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr

  • fishydelishy Fishy Delishy 💙 (@fishydelishy) reported

    @Plusnet Can you tell if the password has been changed? I’ve managed to talk her though router settings to ensure password is correct. Still no connection and I can’t login to Plusnet website either. Maybe it’s just easier to reset the password myself

  • im_beany Beany (@im_beany) reported

    @Plusnet Any external faults just happen in the BL5 area? Just got a ton of contention on our FTTC service.

  • RAWXMILES miles (@RAWXMILES) reported

    @Plusnet sending the worst possible plague of saturated thunder your way beasts

  • fishydelishy Fishy Delishy 💙 (@fishydelishy) reported

    @Plusnet It’s not my line, it’s my mother’s, she says nothing is working and I can’t remote connect to her router or the NAS I installed so assume the FTTC is down. I can’t DM you the details though as you don’t accept DMs.