Plusnet

Plusnet Outage Report in Hastings, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hastings, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hastings and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hastings, East Sussex, England 12/07/2025 11:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Hastings, England

Latest outage, problems and issue reports in Hastings and nearby locations:

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • joshwil88001786 josh williams (@joshwil88001786) reported

    @Plusnet fix your ******* wifi it’s ******* appalling

  • FishRela RELAXwithFISH (@FishRela) reported

    @Plusnet is there any problem in the northwest seam to have a unstable connection

  • Tomichenko Tom Herbert (@Tomichenko) reported

    @Plusnet 10 days now without service. No response either! Having to use a new sim card from another company to cover your poor service.

  • LFCRD Craig (@LFCRD) reported

    @Plusnet hi, I subscribed to BT Sport through Plusnet on 31st April. After following all of the steps correctly the BT app still says "error id003 unable to find active BT subscription". Won't let me login.

  • BaronFnightly Andrew James (@BaronFnightly) reported

    @Plusnet is there a service issue with fibre broadband in BB18 area? My connection died about an hour ago.

  • CoatsCoats323 Chris Coats (@CoatsCoats323) reported

    @Plusnet no idea how you are "award winning" at customer service.

  • AGameOfJoes Joe Robinson (@AGameOfJoes) reported

    @Plusnet is your service down? Haven't had internet all morning.

  • RakeshP07757832 Rakesh Patel (@RakeshP07757832) reported

    @Plusnet It won't connect to your phone number 08004320200. I need to speak to you!!!#help!!

  • PkwYorks SirPKWYorks (@PkwYorks) reported

    Just wasted 40 minutes on @Plusnet. Customer services is a joke, how they win 'awards' I've no idea as it must mean everyone else is even worse! Now to sort out what to do about my Willow Tree! This is not going to be a good day. Fed up & it's only 10!

  • Public_Eye_XVA Andrew Ward (@Public_Eye_XVA) reported

    @Plusnet I've spoken to a CSA in Leeds by phone who assures me my complaint has been logged & "to expect a phone call from a [Plusnet] manager in the next 2 to 3 days". I asked for, but was not given, a complaint reference number which I was told would be emailed to me, not yet received.