Plusnet

Plusnet Outage Report in Hastings, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hastings, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hastings and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hastings, East Sussex, England 11/26/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Plusnet Issues Reports Near Hastings, England

Latest outage, problems and issue reports in Hastings and nearby locations:

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JominGe00715465 Jomin George (@JominGe00715465) reported

    @Plusnet I was attending an important online meeting. Broadband is down suddenly.... what is happening? Tried calling plusnet. Not connecting... very bad service

  • akhludsyed7340 אכלוד (@akhludsyed7340) reported

    @Plusnet @TalkTalk @TheMossadIL Plusnet is daylight robbery for one day of their substandard internet service that left two computers damaged, a router nearly bricked and incurred £180 bill for 1 days of connection as they informed incorrectly the cancellation clause!

  • sammy_Essex sammy💙 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sammy_Essex) reported

    @tabithaplain I’ve had problems for a week too. Not good @Plusnet

  • tgr42 tgr (@tgr42) reported

    @Plusnet Since last contact the internet dropped 6 more times. Today broadband speed is very slow, struggling to even login to Plusnet to report follow-up! Suspect weather related issue on line somewhere or at some exchange. My router & filters fine & line is crackle-free.

  • keithdaviduk Keith (@keithdaviduk) reported

    @Plusnet acc 78082711 moved from EE Friday been without Mobile service since because I hadn’t received my Plusnet SIM but glad to say it has arrived this afternoon and I’m now up and running again.

  • cerebralsymphoy cerebral symphony Ⓥ (@cerebralsymphoy) reported

    @Plusnet Do you support Wi-Fi calling?

  • suthers Paul Sutherland (@suthers) reported

    @Plusnet Thanks. I tried again this morning and only had to wait a couple of hours for an engineer to call back. Fault found, so now down to OpenReach.

  • tgr42 tgr (@tgr42) reported

    @Plusnet Hi Matthew, someone must have tweaked/fixed something on the line or at your end as d/l speeds are back to around 10 Mbps. No dropped connections yet but will monitor for next 48 hours and if gets worse again I'll update the Help Assistant question #219249945.

  • smartesthorse smartesthorse (@smartesthorse) reported

    @Plusnet award winning customer service? Waited in for installation 19 October no show STILL not got a date!! Paid my money now deafening silence. Maybe I should stay with current provider this lot are beyond useless phone calls get cut off!

  • amills158 Ashley Mills (@amills158) reported

    @Plusnet @plusnethelp you lit think this is acceptable for a “minimum guaranteed” speed of at least 45mbps? Thank god we’re moving to @EE tomorrow. Stay ******** away from #plusnet