Plusnet

Plusnet Outage Report in Hastings, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hastings, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hastings and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hastings, East Sussex, England 11/19/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Plusnet Issues Reports Near Hastings, England

Latest outage, problems and issue reports in Hastings and nearby locations:

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MAnness2013 MAnness (@MAnness2013) reported

    @Plusnet Hi, I can’t activate my reward card.I tried twice, and got 2 activation codes,still no good,so I sent an email on 24/11 to Card Holder Services,but no reply. Tried again this morning and got this message:- “Sorry service is temporarily unavailable”. Very frustrating!

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @thunderfudge Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Matt

  • KateGibbon KG 1000 (@KateGibbon) reported

    @plusnethelp @plusnet You’ve moved me to fibre without ensuring my router had been received. Having called customer services I was told that my router “supposedly” hadn’t been received, and then got hung up on. Live chat offline, 1 week on, still no internet.Can anyone help?

  • ukthewholeway 🇬🇧UK (@ukthewholeway) reported

    @plusnet broadband down for 2 hours, no way of connecting Plusnet. Final nail in the coffin - appalling service

  • djaysteve DJAYSTEVE🎧🎤🎼 (@djaysteve) reported

    @MarcAllera Have you actually investigated @plusnethelp and found out how poor they are at customer service? Is it right that I should cancel @Plusnet before the service has even started because no engineer turned up and no hub arrived till later?

  • DatGuyVince Vince (@DatGuyVince) reported

    @LooneyHoon__ @Ticker147 PlusNet... had issues a lot the last week or so tbf...

  • MattWallbank Matthew Wallbank (@MattWallbank) reported

    @Plusnet I've messaged @plusnethelp but no reply as of yet. Only just taken a contract out with you, not even installed yet and I cannot get hold if customer service at all by phone either. Is this normal?

  • GamesSockdust Sockdust Games (@GamesSockdust) reported

    @plusnethelp U.K. a plusnet fibre customer with minimum speeds guaranteed speed of 22.7. Recently regualy I’v been getting speeds slower than 7mbs today 5mbs. Is there a service issue in my area.

  • KatieLangley97 Katie Langley (@KatieLangley97) reported

    No internet for another two weeks all due to errors on their end, thanks @Plusnet, wouldn’t recommend to anyone.

  • RobinGerlach6 Robin Gerlach (@RobinGerlach6) reported

    @plusnethelp @Plusnet downloads speeds of 2Mbps this morning, wifi has been terrible for the last 2 weeks - low speeds at best, nothing at all the rest of the time. How you can justify charging £18.99 a month for this is beyond me. Choosing Plusnet was a mistake that I regret.