Plusnet

Plusnet Outage Report in Hastings, East Sussex, England

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The latest reports from users having issues in Hastings come from postal codes TN34.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hastings, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hastings and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hastings, East Sussex, England 03/05/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hastings, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Hastings and Bexhill-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomHastings E-mail
United KingdomBexhill-on-Sea Wi-fi
United KingdomHastings Internet
United KingdomEastbourne TV
United KingdomHastings Internet
United KingdomHastings Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hastings, England

Latest outage, problems and issue reports in Hastings and nearby locations:

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @Beanie904 @Plusnet Sorry for the delay. Our tests aren't showing any issues. Are your devices connecting wirelessly to your router or wired into the router using an ethernet cable? -Anoush

  • Nahidur Nahidur (@Nahidur) reported

    @matthfield I had connectivity issues with two routers from plusnet. I ended buying a BT router on eBay and it works wonders.

  • Nickinooa Nicki (@Nickinooa) reported

    @Plusnet hi, our internet is not working. We have checked connections and restarted but with no joy. Please help

  • DebbieSelf18 Debbie Self (@DebbieSelf18) reported

    @Plusnet I have private messaged but I doubt I’ll get a reply. I’ve had enough of the bloody awful WiFi in this house now ! I’ve asked so many times for help sorting ! When is it up for renewal because I WONT BE !

  • chaplainchrisb @chaplainchris (@chaplainchrisb) reported

    @plusnethelp @Plusnet I would like to formally complain about the poor/lack of broadband speed over the past 10 days. I have already had an Openreach engineer loom at the issue. I am now paying for 4G on all devices

  • JaneBarlow123 Jane Barlow (@JaneBarlow123) reported

    Dear @plusnethelp any chance of having a continuous Internet service today? It would make a nice change. #internet #plusnet #broadband @WhichUK

  • RedJolt Derelict Geodesic Dome☭ (@RedJolt) reported

    @Smokesniper I feel this would be a good feature for all helplines. “Hey, plusnet, turns out that while your systems had caused a really, really stupid problem, it was actually incredibly easy to fix, and I can’t believe you still haven’t got back to me tbh.”

  • 2020Vis62795465 2020 Vision (@2020Vis62795465) reported

    @padster1979 @virginmedia Seriously don’t bother. Pitiful reliability: not a day passes without connection issues. It does on rare occasions achieve 350 meg but I have to keep a Plusnet connection to the house for when Virgin fails on a daily basis.

  • Beanie904 Beanie904 (@Beanie904) reported

    Is there a problem in the yo19 area @Plusnet @plusnethelp because our broadband has been horrendous all afternoon. Tried looking on the website and there’s absolutely no way to find out or report

  • Nemo01439240 Miss Loves-to-Knit 🧶 (@Nemo01439240) reported

    @Plusnet wifi down. Keeps flashing orange with the b symbol appearing?