Plusnet Outage Report in Hastings, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hastings, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hastings and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Hastings, England
Latest outage, problems and issue reports in Hastings and nearby locations:
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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just strolling
(@Bluhenry) reported
from
Bexhill-on-Sea, England
@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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⚫️Shaun Caig
(@s_d_c) reported
@GordyMacD @Plusnet @plusnethelp That’s rubbish. I’m thinking of leaving too as customer service hasn’t been what it used to be
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jimmie shanks
(@JimmieShanks) reported
@Plusnet @bbcbitesize Our kids are not learning coz our Plusnet broadband is not working AGAIN. Every time it rains!
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Grumpy
(@garyc110) reported
@Plusnet Any else having problems with the WiFi signal regularly dropping out, and no way of fixing it.
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Stephen C B Hartley
(@SeventhChrist) reported
@PlusNet help I have been trying to get in contact for days and weeks; slow broadband consistently under 4mbps
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Sam Jordan 🌹
(@Sam4Eastleigh) reported
@plusnethelp have migrated from Sky to Plusnet today. Sky turned off my service. Plusnet haven’t sent a router. Currently without service with two people working from home. Please help!
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Anita coogan
(@AnitaCoogan) reported
@Plusnet please can I pass on I had amazing service from Lidia Duarte after she realised I had a old ADSL router at my new address she solved my problem with my home move so fast and my new router arrived today amazing customer service can’t thank her enough.
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Finn 💙
(@Lokattan_) reported
OK, Plusnet is officially she worst ISP I've ever dealt with. 1.5 months with no broadband and counting. Not like I need it for work or anything.
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Cllr. Paul V. Greenall 🐾
(@paulvgreenall) reported
@Plusnet I’m guessing the dreadful service we are now receiving from you in recent days, is because you know we are leaving you? Please note everyone... Plusnet are very poor indeed, I would not recommend them at all!
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Cooley Horsfall
(@CooleyHorsfall) reported
@plusnethelp My elderly parents have had no incoming calls to their Plusnet phone for 2 days and cannot get thru' on your helpline. Your 'online' Live Chat service is actually OFFLINE. They are isolated, vulnerable and cut-off. Could you please provide some assistance urgently
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mark
(@markkidd6) reported
@Plusnet Please help , My mum's phone line is not working, The Internet is . She has Parkinson's and a 24 hour lifeline to Kent social services, This is now innoperable. Have been on hold to Plusnet for nearly an hour, Online chat is closed, A note there to use Twitter.