Plusnet

Plusnet Outage Report in Hastings, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hastings, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hastings and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hastings, East Sussex, England 11/18/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hastings, England

Latest outage, problems and issue reports in Hastings and nearby locations:

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SefHerman Sef Herman Music (@SefHerman) reported

    @Plusnet To be fair Sammy your team are trying to help to a degree, they've sent out a new router which hasn't made much difference to the speed 250kbps. that's .25 of a meg and can't do a lot with it. Our problem seems to be that @OpenreachHelp have promised fiber 6x yrs ago. no update

  • PrincessWhoosh Princess Whoosh (@PrincessWhoosh) reported

    @JimSterling @virginmedia Been with them, Sky, Talktalk and Plusnet since and they were the absolute worst by a mile. We literally jumped the second our contract was up.

  • mikey_9fingers Mike 🤙🏼 (@mikey_9fingers) reported

    @Plusnet so how do I cancel???

  • daneiabrickwood danicthompson (@daneiabrickwood) reported

    @Plusnet in France, no service again. Was told it was my phone last time. New phone same issue.

  • floatingleafsol Adrian Loughman (@floatingleafsol) reported

    @Plusnet over 20 minutes on hold to customer services and then I got cut off by them. First class customer support??? Yeah right!!

  • rhys_jenks1 Rhys Jenkins (@rhys_jenks1) reported

    @Plusnet is there an outage in the CF39 area? We haven't had Internet for almost 48hrs. Can't log on to your website to report it and nobody answers the phone.....

  • wondravanian Wondra Vanian (@wondravanian) reported

    @Plusnet I didn't expect to actually get a text back - especially as quickly as I did! Just shows how bad the service was that I had gotten used to before I switched! It WAS super easy to use! I hope I won't need it, but where online can I report a fault for broadband?

  • pennymeades200 Back to Work💙 (@pennymeades200) reported

    @Plusnet No problems now

  • SigglesD Dawn Consiglio🌻 (@SigglesD) reported

    @Plusnet I have no mobile signal, my son has EE and he has no signal either. Apparently EE have switched off a mast in our area, I suggest you get them to turn it back on or I will be looking for a new provider. Bridgnorth, Shropshire.

  • dr_smithy Stu (@dr_smithy) reported

    @Plusnet some help with my mobile account please ?