Plusnet

Plusnet Outage Report in Hastings, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hastings, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hastings and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hastings, East Sussex, England 11/27/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Hastings, England

Latest outage, problems and issue reports in Hastings and nearby locations:

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jimhalfpenny1 Jim Halfpenny (@jimhalfpenny1) reported

    @Plusnet Hi , just wanted you to know I will be leaving you in a few days time . Yours has been the worst broadband service I have had . It started when you reneged on a financial incentive and continued with much less than advertised speeds . Caveat emptor .

  • BrixhamUK PennG0VQY (@BrixhamUK) reported

    @YijArt @Plusnet To be honest, I can't be bothered to go to all the hassle of changing over to another company. I don't actually use my smart phone for anything but emergencies when I travel alone in my van. I've made sure that my phone connects to my home network at home now

  • YijArt YijArt (@YijArt) reported

    @MCY1X Nah Plusnet are really crap as it is

  • Loz82xx Laura 🖤 (@Loz82xx) reported

    @Plusnet internet is so bad it won’t even load YouTube on my smart tv!! This is ridiculous @plusnethelp

  • mlgreenfield Michael Greenfield (@mlgreenfield) reported

    @Plusnet how is my “fast “ internet so rubbish, always buffering and as for you view tv, not been able to get a good signal for days! Can’t wait to end my contact @plusnethelp

  • Malcolm40178278 Malcolm Mills (@Malcolm40178278) reported

    @Plusnet can you please tell me if there is a broadband problem in the high Wycombe area I have had no broadband for most of today

  • ProlapsedNun DannyFishcharge (@ProlapsedNun) reported

    @Diannejojo10 Yup. Also, depending on what service providers are available, if you switch to TalkTalk/PlusNet etc... they'll still be using mostly the same kit to your house.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Malcolm40178278 Malcolm Mills (@Malcolm40178278) reported

    @Plusnet is there a problem with broadband in the High Wycombe area I have had no broadband for most of today