Plusnet

Plusnet Outage Report in Hastings, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hastings, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hastings and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hastings, East Sussex, England 11/22/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Hastings, England

Latest outage, problems and issue reports in Hastings and nearby locations:

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CPrincess2709 kirsty bailey (@CPrincess2709) reported

    @Plusnet I have multiple mental & physical health issues & rely on the wifi to keep in touch with people as I live alone in an isolated area and rarely have visitors or leave my flat. I have less that 1gb data to last 3 more weeks... Which means I can't use the support network I rely on

  • peterjuerges Peter Juerges (@peterjuerges) reported

    @plusnet full fibre yet once again getting less than 5gps download, regular loss of signal, not good enough plusnet...please investigate.

  • tara1966 🍀 Tara 🐢 (@tara1966) reported

    @Michebar3 @plusnethelp @Plusnet It basically doesn't work!

  • kaydeetoo Kevan Debonnaire (@kaydeetoo) reported

    @Plusnet Whats up? Broadband has gone down, but your service status says no problems anywhere....... HP4 Berkhamsted Hertfordshire

  • Daveturner21 Dave Turner (@Daveturner21) reported

    @Plusnet Hi there, New router has come and has been set up. Hopefully will rectify the problem. BUT, I've been charged £6.99 for delivery. I appreciate the gesture of a new router but not at my cost..please can someone sort this. Cheers.

  • uktechfan Brian (@uktechfan) reported

    @Plusnet been trying yo contact your agents our fibre speed is trash we pay for 72mb and on your test were getting 11 WTH!!!! worst service we've ever had

  • CPrincess2709 kirsty bailey (@CPrincess2709) reported

    @Plusnet Please CANCEL the engineer visit. I have set up a new package with a different provider

  • w2wanderer Jon LeVec (@w2wanderer) reported

    @jacquep @skytv Had Sky for ages. With a very slow BB speed. Complained and they repeatedly said "we'll try to improve, but it's yr old BT copper cable.." still <0.5MB. Spoke with PlusNet ab this and they just said 'rubbish'. Never will buy anything from them ever again.

  • andy17467869 andy (@andy17467869) reported

    @Plusnet Hi sorry to bother you ive been told to order a bt router on amazon it says locked ...do I have to get one thats unlocked??? Can you help me out cos I've not a clue which to get

  • CPrincess2709 kirsty bailey (@CPrincess2709) reported

    @Plusnet I was told yesterday it is because my router is old... I have had it 3 years. It started having issues the moment I was out of contract. I can't renew my contract as the old one (broadband only no landline) doesn't exist. Yesterday I was told to leave it an hour turn off then on