Plusnet

Plusnet Outage Report in Hastings, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hastings, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hastings and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hastings, East Sussex, England 11/26/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Hastings, England

Latest outage, problems and issue reports in Hastings and nearby locations:

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • floragh Flora Sweeting (@floragh) reported

    @comicrelief trying to text car to 81155 but it’s not delivering? With @Plusnet is there an issue either end?

  • tynaghtina tynaghtina (@tynaghtina) reported

    @orsolyakasa Same issue here @plusnet factory reset, spoke to customer service still no access to WiFi I've paid for since 14th feb

  • botts_steve Steve Bottomley (@botts_steve) reported

    @jonnyfrodsham @Plusnet @plusnethelp Cheers Jon, there’s hope then! Honestly, I wished it was even half better than it is. Zooms buffer, web browser snail pace and lose mobile calls via WiFi calling. A full deck of problems and 3 months of inaction

  • WakeySpur Wakey Spur (@WakeySpur) reported

    @plusnethelp Hello. I was just wondering if Plusnet mobile only customers can sign up for new customer only deals for your broadband? Thanks.

  • Myop90208356 Anon Amos (@Myop90208356) reported

    @Plusnet *******, what planet you on? I’d have to earn £4.5k per month to achieve that.

  • Oxfordite Rupert wilson (@Oxfordite) reported

    @TheLilSquidge @TalkTalk @Plusnet I hear you, though if you look at my recent tweets/replies, you will see the cost of poor customer service, unreliable broadband, and, even, the breaking of regulations and inability to escalate problems caused by some number of customer account errors.. 1/2

  • John__________G Derby fan John (@John__________G) reported

    @plusnethelp for the past 7 months since taking up your broadband I have had really poor wifi from you that isn’t fit for purpose and getting worse. I’ve upgraded my contract, had an engineer out and bought myself a wifi booster to no avail. #Plusnet #Wifi #poorservice

  • jeskaowen Jeska (@jeskaowen) reported

    @OpenreachHelp Well they are refusing to do it. But thanks for trying to help at least. Absolutely no response from @Plusnet !

  • Justabator Justin Godfrey (@Justabator) reported

    Multiple missed dates of completion (told it’ll be fixed 9pm that day 3 times) to be then told Friday 19th 9pm latest. That has been and gone with no service. To be fair plusnet can only work with what they’ve got but every agent telling me an outage of this length is unheard of.

  • JaredRandall9 Jared Randall (@JaredRandall9) reported

    @plusnethelp Plusnet has got to be the worst broadband providers out there, absolutely awful. Would never recommend them to anyone.