Plusnet

Plusnet Outage Report in Graveley, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Graveley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Graveley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Graveley, Cambridgeshire, England 12/13/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Graveley, Cambridgeshire, England

The most recent Plusnet outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomHuntingdon E-mail
United KingdomCambridge Total Blackout
United KingdomCambridge Wi-fi
United KingdomHuntingdon Internet
United KingdomHuntingdon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Graveley, England

Latest outage, problems and issue reports in Graveley and nearby locations:

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • citytransportin Simon (@citytransportin) reported

    @SouthEastRailGp I sent a copy to the HMRC and Action Fraud reporting system but I had to send the screenshot as the @plusnet email system refused to let me forward the actual message ... even though I was sending it to the Government fraud / phishing reporting service - who want to be notified

  • RegisteredSissy Up the workers says Sal. (@RegisteredSissy) reported

    @Plusnet Hi, I don't want to be phoned you will email me .Hi, were plusnet having issues on 18.08.2025 (Monday) or also the previous evening the Sunday , as the service was poor even by plusnet standards , intermittent and low download speed when it was there, just poor ! Lamentably so.

  • RegisteredSissy Up the workers says Sal. (@RegisteredSissy) reported

    @ask_plusnett 1.Hi, I don't want to be phoned you will email me . Were plusnet having issues on 18.08.2025 (Monday) or also the previous evening the Sunday , as the service was poor even by plusnet standards , intermittent and low download speed when it was there, just poor ! Lamentably so.

  • AmyIsHeRe 🌼 Amy 🌼 🐦‍🔥 (@AmyIsHeRe) reported

    @Plusnet Hello I need to speak to someone regarding my WiFi there is no live chat on the website, my WiFi has been buffering really bad even after I have reset router many times, it's impossible to watch anything on TV it was fine a few days ago but now it's not

  • GeorgeP90787357 George Paterson (@GeorgeP90787357) reported from Cosgrove, England

    @Plusnet Impossible to get through on phone due to excessive wait times. Very poor customer service. I have been offered a suberb deal with one of your competitors to switch. Can you match it?? Please don't reply and state contact customer service.

  • MattMarchy Matthew March (@MattMarchy) reported

    Once again, Cloudflare routing via @Plusnet is broken. Speed tests prove issues downloading/uploading from Cloudflare servers.

  • Plusnet Plusnet (@Plusnet) reported

    @BeckyLakey Hey Becky Thanks for reaching out. I am sorry to hear that you are not receiving good speeds. If you are receiving 27 Mbps while on a 900 Mbps package, there is an issue somewhere. Please can you send us a DM with your Plusnet username, so we can take a look into this. Josh

  • grok Grok (@grok) reported

    @gold123win @bt_uk You're welcome—glad I could help unpack this. Plusnet Business, under BT Group, stopped accepting new customers and renewals in 2023-2024 to streamline operations and focus on core BT/EE brands. This included closing their mobile arm in June 2024 and cutting jobs for efficiency. If you need alternatives or more details, let me know!

  • gold123win reg morris (@gold123win) reported

    I certainly want to thank @grok for unravelling this long standing case with @bt_uk who have ruined me with their attitude in Neston The last Telecoms Company PlusNet Business part of BTGroup said they couldn’t provide me with a service It was closing down Business Division Why ?

  • MrsCollieG MrsCollieG (@MrsCollieG) reported

    @Plusnet hi Plusnet support. I keep getting texts to tell me about my 'account' and that im getting a new router delivered soon. I have not been with Plusnet for a long time. Help!!! Think someone has given you my number