Plusnet Outage Report in Graveley, Cambridgeshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Graveley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Graveley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Community Discussion
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Plusnet Issues Reports Near Graveley, England
Latest outage, problems and issue reports in Graveley and nearby locations:
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Lewis Walsh
(@lewiswa86) reported
from
Swavesey, England
@plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!
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Rebecca Dawson
(@Agri_becca) reported
from
Gamlingay, England
@JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!
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Chris Pearce
(@Chrisjohnpearce) reported
from
Histon, England
@plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Paul Buttigieg
(@lukbut) reported
@Plusnet No reply nor activation in progress confirmation, and service should be going live today. Account still showing that nothing has been kicked off. Not impressed at all with how you’re handling the activation process. Your online reporting is broken
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Tania (Larger Family Life)
(@largerfamily) reported
@Plusnet Hello, I need to cancel my account please but can’t find an easy way to do this online. Can you help please?
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David Jones
(@daveglyndwr) reported
After many years with BT broadband I finally decided to save serious money and go with @Plusnet Very much cheaper but SO SLOW!
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Hayles87
(@Hayles871) reported
@Plusnet First day trying to connect to your internet and wishing I'd never bothered switching! No connection on the router an no one on your phone lines super
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Plusnet
(@Plusnet) reported
@msknight Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Curtis, Plusnet Sheffield
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Lauren Chadwick
(@LaurenC47349992) reported
@Plusnet I want my money returning and I will be cancelling my broadband for a better quality provider. If not returned I will contact my bank and continue to let others know how bad you are.
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Ginge #FBPE #Rejoin
(@TheWorldIsBats) reported
@Plusnet Hi. My phone line has been cut off for several days now, and I really need some assistance. This is the 3rd/4th time this has happened to me. I’ve tried calling customer services but apparently all your staff are out due to your company thanking them for their work.
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Sarah Haeney
(@sehaeney) reported
@Plusnet my SIM card hasn’t arrived but you’ve transferred my old telephone number. As a result I have no service and can’t get hold of customer service??
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Lauren Chadwick
(@LaurenC47349992) reported
@Plusnet charged double, asked for email address to sort it out, told to ring, asked where to send my complaint - social media!
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LukeRMelthamCE
(@MelthamCe) reported
@Plusnet another disastrous interaction with customer service. And I am not even a customer any more. Apparently I have been overpaying and 6 weeks since I left still waiting for final bill. What a joke. @plusnethelp