Plusnet

Plusnet Outage Report in Graveley, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Graveley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Graveley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Graveley, Cambridgeshire, England 03/05/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Graveley, England

Latest outage, problems and issue reports in Graveley and nearby locations:

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Beanie904 Beanie904 (@Beanie904) reported

    Is there a problem in the yo19 area @Plusnet @plusnethelp because our broadband has been horrendous all afternoon. Tried looking on the website and there’s absolutely no way to find out or report

  • robbiehibby Robbie Tucker (@robbiehibby) reported

    @Plusnet I'm a loyal customer (10 yrs+) but a request for moving house in x3 weeks has resulted in my internet being cut with a 10 day wait time! I #wfh & need wifi back asap

  • Rosyosy Gabriel & Hare (@Rosyosy) reported

    What's happening to @Plusnet Service suddenly gone down the pan @Ofcom

  • joethomasld Joe (@joethomasld) reported

    @bt_uk @Ofcom Surely selling us Digital voice with our new FTTP line (transferring from Plusnet) then giving us a new number/not being able to transfer our number from Plusnet because of porting issues.. and then putting a new random number on our old copper is false advertising?

  • leah_tallentire Leah Tallentire (@leah_tallentire) reported

    @plusnethelp very disappointed in plusnet, I've rang twice on landlines (plusnet) kept cutting me off, rang from mobile, I spoke to a lady couldn't help, put me on hold then cut me off. No call back. Very bad customer service.

  • realmariazac Maria P. Zacharias (@realmariazac) reported

    @Plusnet Why haven’t you advised your customers via social media, in The Vale of Glamorgan, Barry CF63 that the internet will be off for 60hrs. It went off this morning at 07:00hrs & an agent has advised that it “SHOULD” be on by 12/02/21. BAD, BAD SERVICE 😡😡😡 @plusnethelp

  • sjwdy Steve Williams (@sjwdy) reported

    @Plusnet I telephoned customer services last Friday to my wireless signal had dropped dramatically over the last few days. "Angie" said she'd run some tests and that she would have to escalate the problem and that someone would call me. Please advise.

  • AdamGill30 Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @mattllewellin Hi there Matthew, I'm sorry to hear you want to leave Plusnet - unfortunately we cannot cancel your account via this channel. You can write to us to cancel here: Plusnet plc, The Balance, 2 Pinfold St. Sheffield, S1 2GU, if you are still unable to get through. - Jess

  • realmariazac Maria P. Zacharias (@realmariazac) reported

    @plusnethelp Prospective @Plusnet customers, don’t bother with this broadband provider. Customer service is appalling, online chat is OFFLINE! No surprise. DO NOT CHOOSE PLUSNET AS YOUR INTERNET PROVIDER @virginmedia I will be intouch very soon 😤