Plusnet

Plusnet Outage Report in Graveley, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Graveley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Graveley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Graveley, Cambridgeshire, England 02/15/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Graveley, England

Latest outage, problems and issue reports in Graveley and nearby locations:

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • guitar_mystic MysticGuitarGuy (@guitar_mystic) reported

    @Plusnet That;'s really nice @Plusnet but can you tell me why your 'refund system' is broken? It's now 6 weeks since Plusnet suppose to refund what's owed to me. Raised complaints and spoken to 3 'advisors' with no sign of resolution. @MarcAllera maybe able to help. I'll try him instead.

  • joanneainsworth joanne ainsworth (@joanneainsworth) reported

    @Plusnet I filled in the response to this ticket regarding your dreadful customer service weeks ago and you have not responded. Please respond.

  • 458batty Stephen Batty (@458batty) reported

    @SebVarden @Plusnet Hi Seb - no, they don't support wifi calling, you have to use an app like WhatsApp or Messenger. Thanks for info (duh, should have checked) still doesn’t explain why the stronger plusnet signal gets no service. Hopefully they'll reply.

  • Sarah29310416 Sarah 💙 (@Sarah29310416) reported

    @Plusnet You will not find a more friendly company than this one. The staff are understanding and have the patience of a saint! Plus you actually get to speak to someone rather than a crappy online messaging service. Thank you

  • ClareRefaie Clare Refaie (@ClareRefaie) reported

    @Plusnet I cannot get on my phone network this morning and cannot ring to tell you about it. My father also on Plusnet having same issues. My account is not showing any outstanding charges etc. can you help please

  • 123db_GEEK Norm D Plum (@123db_GEEK) reported

    @Effiedeans @TalkTalk @Plusnet Had the same issue with bt and Vodafone. Except there was a month between off and on. They say it's a simple switch, so people assume that's true. But it isn't.

  • 458batty Stephen Batty (@458batty) reported

    I am holidaying in Wooler, Northumberland. My wife has GiffGaff and I have Plusnet. Both use O2's Network. She has a lower signal than me and gets service but I am 'denied' - taken from our relative Samsung mobile phone settings. WHY??? @Plusnet

  • SebVarden Seb Varden (@SebVarden) reported

    @458batty @Plusnet I'm not connected to PlusNet but they run on EE not o2 so that will be why. Only came across your tweet as I am searching for an answer about PlusNet mobile. Maybe you can help? do they do Wi-Fi calling?

  • andrewfq Andrew Q (@andrewfq) reported

    @Plusnet Hi - for those unable to use the phone, what methods can be used to service the 14 day notice period? I tried to find a way yesterday but was uncertain, please advise. For the avoidance of doubt, I am wanting to do this as you want me to renew on 18 months.

  • zzoommplc Zzoomm (@zzoommplc) reported

    @RothmansYears @Plusnet Yes. Our work should not affect your current broadband service.