Plusnet

Plusnet Outage Report in Graveley, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Graveley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Graveley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Graveley, Cambridgeshire, England 09/19/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Graveley, England

Latest outage, problems and issue reports in Graveley and nearby locations:

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mostyn41 Duncan Austin (@mostyn41) reported

    @Plusnet @plusnethelp did message the other day but no reply 😢. New customer here! But can’t log into app. Response would be appreciated

  • KuzniarzMateusz Mateusz Kuźniarz (@KuzniarzMateusz) reported

    @Plusnet @plusnethelp and @plusnet is absolutely joke 26 hours and no response on twitter, on facebook after 23 hours i get response asking me for my mobile number a how they can help me and after that massage no response for so far next 3 hours I am assuming it will take another 20 hr

  • theshillito Peter Shillito 🏳️‍🌈 (@theshillito) reported

    Yep. @Plusnet won't budge on the 30th and won't offer any interim measures, even their own mobile sim cards to tide us over. We also won't get any discussion on "goodwill" (**** off) compensation until the product is active. I am at a loss.

  • M16_AFA MMK (@M16_AFA) reported

    @plusnethelp @plusnethelp I'm a new customer today's my activation date. I have gone live. However no router! Great start called Plusnet yesterday I could get it today or Friday hmmmm 🤔

  • shaker47 Paddy Noctor (@shaker47) reported

    @plusnet 2. Outage affects 5 houses. 2 are elderly vulnerable 1 is receiving end if life care. I work for our Hospice & support 6 patients by phone due to Convid19. Lives are at risk Please help.

  • nadiajones1 Nadia Jones (@nadiajones1) reported

    @Plusnet You have done absolutely nothing to help me sort out cancelling my Fathers internet since he died in May - just charged me extra. Sort out your business for #%*¥ sake

  • SuzJamieson Suz Jamieson (Tweets from an occupied Scotland) (@SuzJamieson) reported

    @colken16 Ours is with Plusnet - £27.99/month fibre unlimited, includes phone charges, line rental etc. Free phone calls evening and weekend (up to an hour long then red-dial) Never had a problem with it even at peak times etc.

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • VeganTrailRunr VeganTrailRunr Ⓥ (@VeganTrailRunr) reported

    @houndkirk @Plusnet We've had really good service the whole time. I wouldn't switch providers if you paid me to. Just a bit pissed that a fixed time contract is cheaper than my current 'open' plan.

  • danr2k5 Daniel Robinson (@danr2k5) reported

    @Plusnet Christmas hold music? Do You really hate your customers that much? Fix my WiFi. Stop playing Xmas music. Let me get back to work.