Plusnet Outage Report in Graveley, Cambridgeshire, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Graveley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Graveley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (13%)

4. 

   E-mail (5%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

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Plusnet Issues Reports Near Graveley, England

Latest outage, problems and issue reports in Graveley and nearby locations:

• Rebecca Dawson (@Agri_becca) reported 38 minutes ago from Gamlingay, England

  @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

• Lewis Walsh (@lewiswa86) reported 48 minutes ago from Swavesey, England

  @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

• Chris Pearce (@Chrisjohnpearce) reported 50 minutes ago from Histon, England

  @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• GreenWindmill (@Green_Windmill) reported 3 minutes ago

  @plusnet services down nationwide for 9 hours or so now and they’re yet to even acknowledge a problem, this is madness

• rach who? (@FumigatedSpace) reported 6 minutes ago

  @Plusnet is down, which is just brilliant as I work from home. Customer service line isn’t taking calls, and the Text Fault service doesn’t reply. Also anyone from Plusnet is yet to acknowledge there is a problem despite lots of people reporting the same thing. Ridiculously bad

• Tecton (@Tecton18) reported 9 minutes ago

  @Plusnet I'm missing work now, and just got a "we may take longer than 20 minutes to get back to you text" a full hour after being told that the problem is within my home network. Which it is not Useless.

• Plusnet (@Plusnet) reported 10 minutes ago

  @tyler_allicock Hi Tyler, we are very sorry that some customers are experiencing problems with broadband services this morning. This should now be fixed, are you able to reset the router and let us know if you're having any further issues. - Curtis, Plusnet Sheffield

• James Lodge (@jameslodge) reported 12 minutes ago

  @Plusnet has the U.K. government mandated this outage 2 force people back to the office? WFH users are now sitting there with no heat (to expensive) and unable to keep warm by frantically refreshing social media! All they have is the warmth from the glow of the router red light.

• Paul Culshaw (@paulculshaw) reported 12 minutes ago

  Plusnet also down in Manchester. Looks like I’ll need to use my mobile data for work. #plusnet

• Tecton (@Tecton18) reported 13 minutes ago

  @Plusnet @OVLHSSociety Only some? Seems like a massive outage. Be honest, please.

• ⚫ Phil Jewer #FBPE (@philip_jewer) reported 17 minutes ago

  @Plusnet @OVLHSSociety 'Some customers'. It's all of us. Progress though - it's only taken Plusnet 9 hours to admit there's a problem at all... Final straw for me.

• Michael de Groot (@stayingaliveuk) reported 18 minutes ago

  @Plusnet @OVLHSSociety Thank you Curtis the problem is why does it take over an hour from when your started to let all of us know. This is when your guys let yourselves down. You can’t claim award winning customer service when you do this. Just be honest with us we can clearly see it’s down!!

• Ruth Ducker (@RuthDucker) reported 19 minutes ago

  Experiencing Internet outage @Plusnet via #johnlewisinternet .. my workday has just ground to a monumental halt. When working from home doesn't work. Suddenly realise I spend my entire day on video calls.. so I can safely say deadlines are not happening today.