Plusnet

Plusnet Outage Report in Godmanchester, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Godmanchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Godmanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Godmanchester, Cambridgeshire, England 03/27/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Godmanchester, England

Latest outage, problems and issue reports in Godmanchester and nearby locations:

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • m_8udd Martin Budd 💙 (@m_8udd) reported

    @Plusnet My mobile is on your network, is there a reason why I cannot forward spam messages to the national 7726 number from my number? Advice please.

  • SerenaChamings Serena (@SerenaChamings) reported

    @Plusnet I purchased WIFI with plusnet as they advertised a £75 reward card - after chasing for two months they've decided it might be due to my browser cookies interrupting the sign up process - but I have no reward card linked to my account. What a load of crap.

  • Mrshumba1 Mrshumba (@Mrshumba1) reported

    @Plusnet It seems strange that Plusnet does not seem to reward loyalty. I have been with them for nearly 3 years, although they have offered me a new deal which is less than I am paying now, a new customer can get the same deal at a lower price plus a voucher

  • NickHackett2 Nicholas (@NickHackett2) reported

    @Ben_Jolly_9 @redsonya241 @soapboxjury Companies that use the EE line owned by BT are BT Mobile,Plusnet,Asda Mobile & Virgin & EE. While 3 network line is used by SMARTY, iD Mobile, FreedomPop and Ctrl Mobile.while Companies that use vodaphone Line are VOXI, Lebara Mobile and Talkmobile

  • ZoeReil49563299 Zoe Reilly (@ZoeReil49563299) reported

    @Plusnet I just had an email saying a payment of £5.39will come out of my account in May. I had problems for 6 months getting connected and was told I wouldn't be charged for 3 months for the hassle. What does this payment relate to? Zoe Reilly LA5 8HT

  • McCarthaigh1953 Patrick McCarthy (@McCarthaigh1953) reported

    @Plusnet @plusnethelp Plusnet Customer Services - an oxymoron for 21st Century! From Q208625940 to Q213609987 nothing but fobbing off, kicking the can down the road, and wrongly selling solutions that don't work... Human contact req'd - not hard, you're only in Yorkshire!!!

  • SuddenlyTim suddenly tim (@SuddenlyTim) reported

    Yesterday I rang @Plusnet mobile cos I couldn't text. They gave me some stuff to try and it worked. Happy days. Today I got an email "We have received your complaint, we're sorry we let you down...". I didn't complain, it was a minor issue, quickly sorted. I feel bad now.

  • Wendyfreeman83 Wendy Freeman (@Wendyfreeman83) reported

    @Plusnet I was talking to your customer service department regarding a complaint. I was put on hold and then the call disconnected. I called back but as this was 20:01 your phone lines were closed. Terrible customer service

  • Barnardleanne Leanne Barnard (@Barnardleanne) reported

    @Plusnet @plusnethelp customer service at its very worst!

  • mrcraftyg Daniel (@mrcraftyg) reported

    @Ben_Jolly_9 No idea on their ethics, but I'm with ZEN, who as far as customer service and reliability go, are the best I've ever had, except for Plusnet who I can no longer use since moving house as they don't supply my area with FTTP, or at least didn't at the time of moving. ZEN are great!