Plusnet Outage Report in Godmanchester, Cambridgeshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Godmanchester, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Godmanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Community Discussion
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Plusnet Issues Reports Near Godmanchester, England
Latest outage, problems and issue reports in Godmanchester and nearby locations:
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Rebecca Dawson
(@Agri_becca) reported
from
Gamlingay, England
@JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!
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Chris Pearce
(@Chrisjohnpearce) reported
from
Histon, England
@plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah @2GreenMonkeys
(@2GreenMonkeys) reported
@MartinSLewis is there a certain length of time in which a broadband provider @Plusnet doesn't fix the broadband (that they've admitted has a fault) I'm which they break the terms of the contract, meaning you can switch early without fees? Thanks
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Highwaylass
(@highwaylass) reported
@jonbradbury @Plusnet @plusnethelp Done that, didn’t help :(
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John Bernard
(@berniefenning) reported
Tell @Plusnet we're cancelling our Broadband from 4th Feb. The next day our internet stops working and we get an error saying it's not been set up yet. Not had any problems until now. Coincidence? @plusnethelp we're in 2021. We don't have a landline to detect a tone 😟
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Naomi Milward
(@naomimilward41) reported
@MatthewBeard14 @plusnethelp @Plusnet Hi Matthew, they wrongly cut off my mum/vulnerable person too who's been a loyal customer for yrs with a DD set up. They rang her mobile demanding £ she didn't owe, I thought it was fraud #stress Further billing errors, very poor service followed. I'm now in touch with #CEO level
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eXceeding
(@eXceedingUK) reported
@Plusnet @plusnethelp Manager bluntly refuse to talk to the customer requesting escalation! Never calls back when promised! Making homeschooling and moving so much more stressful!
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Graeme Hatch
(@GraemeHatch) reported
@Plusnet Been on hold on your helpline for 20 mins and just seen on help page hours are 9-6pm. Not very helpful
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GarboSpy
(@Feisel86) reported
@Plusnet 2nd day of no internet. What is going on? You post about aiding lockdown learning but not about fixing the issues that cause there to be no internet to do it.
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Andy Poulton - SEO 🧢🖊️
(@andypoulton) reported
@highwaylass @Plusnet @plusnethelp Then simply make your complaint in the manner I suggested but without the threat to end your contract. Mind you, if only 1 out of several devices can connect it's not much cop, IMO
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Highwaylass
(@highwaylass) reported
@jonbradbury Sorry, that was a bit abrupt. I tried all those steps which are recommended on the PlusNet help forum but they didn’t sort it; I had to factory reset the router. Now all is OK - until the next time. On the forum PlusNet mention a solution they are rolling out - hopefully soon.
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The Boss
(@GordonAlderson) reported
@Plusnet why is your so-called @plusnethelp so inept? Why don't they reply to messages? Why is your online chat not working? Why should I have to call you? Why can't I email you? Am I right to expect a worthwhile response?