Plusnet

Plusnet Outage Report in Godmanchester, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Godmanchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Godmanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Godmanchester, Cambridgeshire, England 02/02/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Godmanchester, England

Latest outage, problems and issue reports in Godmanchester and nearby locations:

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Cymroffyddlon1 Cymroffyddlon 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Cymroffyddlon1) reported

    @Plusnet I’ve been in contact, but have had no sensible answers as regards the problem. If my service does not change over by midnight as promised by your mgr I will be cancelling my order and will not be expecting any financial penalty. Not impressed. @WhichUK @BBCWatchdog for info.

  • Sazzy__Sandra Sazzy Sandra 💙🐈☕📚🍫 (@Sazzy__Sandra) reported

    @Plusnet Yes still need help

  • PhattonPaul Paul Hatton (@PhattonPaul) reported

    I've been trying to order @Plusnet for the last hour and customer service is so bad I'm tempted not to bother. Waited ten minutes to speak to someone, the line was cut off and the advisor didn't even have the courtesy to call me back.

  • Cymroffyddlon1 Cymroffyddlon 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Cymroffyddlon1) reported

    @Plusnet I’m supposed to be going live with you today, but have heard nothing from you. No contact from my current provider about leaving them. I can only assume nothings been processed. What the hells going on? @WhichUK Does all this give me grounds to terminate for breach?

  • Dorothy3737 Dorothy💙 (@Dorothy3737) reported

    @AndyWoodturner We're with Plusnet now. There is always a battle with BT. I said I would leave after their charges. New price still high. Left to go to plusnet and got a call to pricematch plusnet. Crazy. The worst thing is,plusnet is a subsidiary of BT. No need for this crap.

  • kitcraftdesign Kitcraft // Free Kit Design (@kitcraftdesign) reported

    Never dealt with a company so useless, with rude, arrogant, and obnoxious advisers like @Plusnet. Wouldn't let me get a word in edge ways trying to explain I'm stuck not being able to work because of their fault, confirmed external fault. Someone better get in touch immediately!

  • ajclarkin Andrew Clarkin (@ajclarkin) reported

    @plusnet Hi. My plusnet mobile consistently fails to make or take calls. They drop after 1 ring or 1-2 secs of call despite good signal. Having to use landlines for most calls now. Can you help please?

  • HowWeSurvive76 HowWeSurvive76 (@HowWeSurvive76) reported

    @Plusnet Hello, my service has been upgraded to full fiber but my new router hasn't arrived yet. Has it been dispatched?

  • PeterJWild73 Peter J Wild (@PeterJWild73) reported

    Well done @Plusnet. Old ISP has disconnected their service and your router has not arrived. So no way of finding out if I have been transferred to you a day early. An auspicious start to your service.

  • pcbosworth Philip (@pcbosworth) reported

    @Plusnet I thought there was supposed to be no preferential treatment of network users? How come my wife (EE customer) gets 2-3bars of 4G and my daughter and I get no signal (Plusnet customers)? We have the same phones.