Plusnet

Plusnet Outage Report in Godmanchester, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Godmanchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Godmanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Godmanchester, Cambridgeshire, England 02/02/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Godmanchester, England

Latest outage, problems and issue reports in Godmanchester and nearby locations:

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Ray60107381 Ray (@Ray60107381) reported

    @Plusnet customer service at Plusnet which used to be good has taken a nose dive as you can’t even email them now. As a long term customer I’m off. There are so many other providers now who are cheaper, check them out.

  • Kingston8Joan Joan Kingston (@Kingston8Joan) reported

    @Plusnet this will be the third time tweeting you with zero response. A monumental customer service failure that has left me deeply upset. Your team have, once again, lied to me and caused significant upset

  • Plusnet Plusnet (@Plusnet) reported

    @rainbowclaire Hi Claire, I'm really sorry that's still an issue. Could you get back to us on a DM with the full postcode please so we can look into it further? - Adam - Plusnet Sheffield

  • Wade_Ablitt Wade Ablitt (@Wade_Ablitt) reported

    @Plusnet Unable to find an account because I cancelled due to your dead ting service

  • halllogic Duncan Hall (@halllogic) reported

    Missed email @Plusnet and you increase my payment and refuse to accept original amount to resolve, if this is how you treat customers in a cost of living crisis I’ll be switching providers

  • ClareSc43725739 Clare Scott (@ClareSc43725739) reported

    @Plusnet Could you please check your DMs I requesting help re my new broadband activation. No one seems like they're interested in helping me.

  • ShaneOrlando129 Shane (@ShaneOrlando129) reported

    Avoid @Plusnet Ordered internet, paid , Hub shows up, all connected but apparently my access is restricted on the first day. Called the number it proposes. Doesn’t accept my number, eventually get through to customer services and they can’t find my acc despite sending me hub

  • cornelius71xx Críostóir O’Dochartaigh (@cornelius71xx) reported

    @JanineShirley2 @TalkTalk @Plusnet I cancelled my DD in September, the problem is the I’ll be unfairly recorded as non payment for services i cancelled correctly and no longer have..

  • C1aireGee MadamNOTonit (@C1aireGee) reported

    @Plusnet no service could someone please find out why?

  • dan_odell_ Dan O'Dell (@dan_odell_) reported

    @Plusnet Get clued up on providing good customer service, you are a shambles!