Plusnet

Plusnet Outage Report in Godmanchester, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Godmanchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Godmanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Godmanchester, Cambridgeshire, England 11/25/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Godmanchester, England

Latest outage, problems and issue reports in Godmanchester and nearby locations:

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • karlpk Karl Keyte (@karlpk) reported

    @Plusnet Having the only possible support as Twitter is not the way to go, Plusnet. Useless chat-bot, phone hold times beyond the patience of mankind. Removed the ability to create a problem ticket. It's a real race to the bottom now.

  • PoseidonsThot Blanche DeverHoe 😜 (@PoseidonsThot) reported

    Thanks to the @Plusnet agent I spoke to today for helping with my issues and getting them resolved so quickly

  • FrankieDaLegend Frankie Connolly (@FrankieDaLegend) reported

    @ShellEnergyHome You don't get it, Ajay The service I am using is provided by Plusnet. My contract with P.O. Broadband has expired. I am not using your service.

  • MusingJules Julie (@MusingJules) reported

    @Plusnet Still waiting for you to resolve our problem from yesterday. New PM sent this morning but no reply yet. Can you advise please?

  • JonesStevej87 @jonesstevej87 (@JonesStevej87) reported

    @Robin_Allen91 @Plusnet Had that problem a few times before myself mate, my phone came to my rescue as I have it with unlimited data and made my phone the ***.

  • Steph_Elford Stephanie Elford (@Steph_Elford) reported

    @Plusnet I've had an email about a ticket I can't access and a text telling me to return my router as I've cancelled my service. Confusing thing is, I haven't cancelled and I haven't even contacted Plusnet. Are you randomly cutting me off...?

  • MrPeterLambert Peter Lambert (@MrPeterLambert) reported

    @Plusnet I'm happy to do this, however I've already been told that there's nothing more that you can do to move the date forward and you're unable to help any further.

  • MrPeterLambert Peter Lambert (@MrPeterLambert) reported

    If you're considering a home move with @Plusnet, don't bother. Due to their system messing up, it will be a month between moving in and getting a working internet service. I was told it would be the day after.

  • DeniseFitzsimo7 Denise Fitzsimons (@DeniseFitzsimo7) reported

    @Plusnet @AerosolSHIELD Think Plusnet should concentrate on fixing their terrible customer services and my vulnerable Aunt’s email address which they cut off since 20 August. My Aunt ha been told lies since then to say they will fix it so she gets off the phone. No manager will come to phone to help.

  • Plusnet Plusnet (@Plusnet) reported

    @emmawruns Hi Emma, I'm really sorry that no one has been in touch yet, the request for that is still pending so I'll give the right people a nudge and someone should be in touch soon. Is the service now working OK for you? - Adam - Plusnet Sheffield