Plusnet

Plusnet Outage Report in Godmanchester, Cambridgeshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Godmanchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Godmanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Godmanchester, Cambridgeshire, England 02/18/2026 15:35

February 18: Problems at Plusnet

Plusnet is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Godmanchester, England

Latest outage, problems and issue reports in Godmanchester and nearby locations:

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • harrybatten87 Harry Batten (@harrybatten87) reported

    2 weeks to get connected, engineer sent to my house, multiple phone calls to customer service (took 45mins to get through on today’s call) and still only getting 0.4Mbps...... @plusnethelp @Plusnet @Ofcom

  • WatsonZiggy Ziggy Watson (@WatsonZiggy) reported

    @Plusnet Can you offer me a decent unlimited data package as a long term customer? Please let me know. 07505015437. Much love x

  • CliveWBell Clive William Bell (@CliveWBell) reported

    Next payment due next week Plusnet. The next payment and all payments thereafter will be cancelled until this issue is resolved

  • koka50 koka (@koka50) reported

    @plusnethelp unauthorised/fraudulent use of my details to allegedly open an account with plusnet and it is now 2 weeks since plusnet is suppose to get back to me. Talk of basic customer service!!!

  • RuthWaugh8 Ruth Waugh (@RuthWaugh8) reported

    @plusnethelp I spent 2.5 hours this morning on the phone to plusnet, who told me that broadband tests showed the problem as internal to my property, eventually a new router was ordered. Plusnet failed to mention the major bt outage in my area and lo it now works. Not impressed.

  • handhpt Health and Happiness Personal Training (@handhpt) reported

    @Plusnet never said need a new router for upgrade, never ordered one & said because of Xmas & COVID without internet/TV until Jan. No way to original until router turned up. Leaving a person living on their own in Tier 3 without the service I payed for is unacceptable.

  • mccaulref Alison McCaul (@mccaulref) reported

    @Plusnet Help! I can't get BT Sport 1 that i'm subscribed to! There is also no Help option for TV on the phones!

  • paulmcl59537085 paul mclaughlin (@paulmcl59537085) reported

    @Plusnet if your helping customers why don't i even have the service you promised you definitely haven't done me proud.

  • thekrzr Chris Gorman (@thekrzr) reported

    @Plusnet 50minutes later and finally getting through. Poor guy on the other end sounds harassed! I wonder why? Never took it out on him either as he’s not to blame. I await my fix!

  • JMarrowLondon John Marrow (@JMarrowLondon) reported

    @Littlelucyd @Plusnet Found John Lewis broadband brilliant. All the benefits of Plusnet network and service with John Lewis customer service!