Plusnet Outage Report in Godmanchester, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Godmanchester, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Godmanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at Plusnet
Plusnet is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Godmanchester, England
Latest outage, problems and issue reports in Godmanchester and nearby locations:
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Rebecca Dawson
(@Agri_becca) reported
from
Gamlingay, England
@JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!
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Lewis Walsh
(@lewiswa86) reported
from
Swavesey, England
@plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!
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Chris Pearce
(@Chrisjohnpearce) reported
from
Histon, England
@plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Cardinal Biggles McFerryFace #FBPE 3.5% 🇬🇧 🇪🇺
(@CardinalBiggle2) reported
@ColSkye I'm with Plusnet atm. I'm switching to BT this week i was with BT for 10 years, very happy with the service, but I got fed up seeing great deals for new customers, but only price hikes for existing ones. 20thC Customer Retention Marketing hasn't reached @bt_uk yet
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QueenOfGreen43 🇬🇧🇬🇧
(@QGreen43) reported
@Plusnet @bt_uk @CompAtSch i've been having this problem for days on/off now, about a week actually
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Plusnet Help
(@plusnethelp) reported
@mattllewellin Hi there Matthew, I'm sorry to hear you want to leave Plusnet - unfortunately we cannot cancel your account via this channel. You can write to us to cancel here: Plusnet plc, The Balance, 2 Pinfold St. Sheffield, S1 2GU, if you are still unable to get through. - Jess
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Mand
(@snibbo7) reported
@Plusnet You’re not doing everything you can to help at all, Our plusnet broadband is broken & plusnet won’t give us free data Bolt ons to try and tether our 4 plusnet mobiles. 1 child and 1 adult now unable to work and really unimpressed with @plusnethelp & @Plusnet’s commitment to help
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Mand
(@snibbo7) reported
@Plusnet Our plusnet broadband is broken and plusnet won’t give us free data Bolt ons to try and tether our 4 plusnet mobiles. 1 child and 1 adult now unable to work and really unimpressed with @plusnethelp and @Plusnet’s commitment to helping home schooling
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Maria P. Zacharias
(@realmariazac) reported
@plusnethelp Prospective @Plusnet customers, don’t bother with this broadband provider. Customer service is appalling, online chat is OFFLINE! No surprise. DO NOT CHOOSE PLUSNET AS YOUR INTERNET PROVIDER @virginmedia I will be intouch very soon 😤
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Gabriel & Hare
(@Rosyosy) reported
What's happening to @Plusnet Service suddenly gone down the pan @Ofcom
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Laura 🖤
(@Loz82xx) reported
@stuart_lucas9 @Plusnet @plusnethelp Absolutely agree! I’ve had three line tests since being with them, all come back ok apparently yet I can’t even stream tv shows and the WiFi doesn’t even reach upstairs but it did brilliantly with other ISPs. Terrible internet!
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QueenOfGreen43 🇬🇧🇬🇧
(@QGreen43) reported
@Plusnet @bt_uk @CompAtSch what's going on with yr site??? I can't get to the home page, and I keep getting pages coming up that won't load saying "failed billing"....my acct is up to date....is there some server problem??
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Maria P. Zacharias
(@realmariazac) reported
@Plusnet Why haven’t you advised your customers via social media, in The Vale of Glamorgan, Barry CF63 that the internet will be off for 60hrs. It went off this morning at 07:00hrs & an agent has advised that it “SHOULD” be on by 12/02/21. BAD, BAD SERVICE 😡😡😡 @plusnethelp