Plusnet

Plusnet Outage Report in Frome, Somerset, England

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The latest reports from users having issues in Frome come from postal codes BA11.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frome, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frome, Somerset, England 03/24/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frome, Somerset, England

The most recent Plusnet outage reports came from the following cities: Frome and Bath.

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City Problem Type Report Time
United KingdomFrome Internet
United KingdomBath Internet
United KingdomBath Internet
United KingdomBath Internet
United KingdomBath Internet
United KingdomRadstock Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

  • jennysibthorp Jenny Sibthorp (@jennysibthorp) reported from Frome, England

    @plusnethelp hi Plusnet, need your help urgently as my vulnerable parents (chemotherapy patient and deemed at high risk, needing to fully isolate) have significant issues with their WiFi. Since reporting issues this morning their WiFi has now stopped entirely and no phone line!!!

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HowardJEvans Howard J Evans (@HowardJEvans) reported

    @Plusnet Hi, I can download email, but they are coming through intermittently, but cannot send any mails. Is this still being fixed - an update would help.

  • robingrimmer Rob G (@robingrimmer) reported

    @jdmc_alli1 @sandhsystems @Plusnet I'm an email only customer, I no longer use them for broadband. I've been getting a steady stream of emails but I don't use their Webmail.

  • EleniZazani Eleni Zazani 🏳️‍🌈 (@EleniZazani) reported

    @Plusnet Hi Jess, I’m not allowed to DM you since you don’t follow my account. I’m still experiencing connection problems, I have tried all the recommended fixes.

  • ClareyAmy amy clarey🇪🇺🇪🇺🇪🇺🇪🇺 (@ClareyAmy) reported

    @Plusnet Curtis, I appreciate your help but I have now spoken to 4 people @Plusnet who say my only option to get the broadband I was promised on the day I was promised and have paid for is to take a mobile data plan with another company at my own expense. #plusnetcon

  • Sally77581298 Sally (@Sally77581298) reported

    @TonyOcton @Plusnet My personal email went down yesterday, and then must have returned for a very brief time overnight - long enough to let 4 emails through! Now it's down again.

  • RadioStockton Radio Stockton Heath (@RadioStockton) reported

    @Plusnet After over a day of emails not working, it worked today until around 2pm. It’s stopped working again.

  • FizMarcus Fiz Marcus (@FizMarcus) reported

    @Plusnet I appreciate that you are having problems, but I am still unable to access webmail to delete my emails as you keep on asking me to do. I know that this is not a problem unique to me, I have twice asked for emails prior to Oct 1st to be deleted but have had no response

  • Smallheathen Jim Houghton (@Smallheathen) reported

    @Plusnet Soory to say, Jess, I've just tried a hard reload of the webpage, (ctrl+F5), and I get the "Service Unavailable " message again.

  • TalkTalk TalkTalk (@TalkTalk) reported

    @GrahamKing1982 We're very sorry to hear this. When is your service due to go live with Plusnet?

  • RitaWallace_ ReetsTweets (@RitaWallace_) reported

    @Plusnet That’s the same thing you have been saying for over 24hrs #nothelpful at least update the message if you can’t fix the problem #plusnetdown people need access to their #emails