Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 01/01/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Alton, Reading, Woking and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomAlton Internet
United KingdomReading Internet
United KingdomWoking Internet
United KingdomReading Internet
United KingdomAldershot Internet
United KingdomReading Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • marriott7170 Stephen Marriott 💙 (@marriott7170) reported from Wokingham, England

    Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Fisherking2000 Kingfisher (@Fisherking2000) reported

    @Plusnet is there a problem in IP12 ? No internet today

  • SDemporium Suzy (@SDemporium) reported

    @Plusnet No I really don't think you do. I have the worst connection now than we've ever had and I'm paying more!

  • Pablocollier Paul Collier (@Pablocollier) reported

    @katebevan @Plusnet Tried them once (very good price)..... Never again!

  • revelmot Rev. Elmo T. (@revelmot) reported

    @Plusnet Hello, I'd like to move my Plusnet SIM to a new phone. The new phone is locked to the EE network - but that won't be a problem will it? Because Plusnet uses the EE network.

  • JillCollier16 Jill Collier 🟥 (@JillCollier16) reported

    @tinternetqueen @VirginMediaCorp I have a mixture. Plusnet for broadband and landline, recently moved to Tesco for very basic mobile. Both great customer service. Only use freeview telly, though.

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet Still having issues with my emails not reaching my inbox. No settings changed at my end other than @Plusnet archiving my inbox so suspect you've changed something your end

  • chrisfruss Chris Russ (@chrisfruss) reported

    @Plusnet Any chance of the new hub for a loyal customer who’s just renewed their contact??

  • JJ56123 JuliaPoems (@JJ56123) reported

    @Bridget9995 It's Plusnet broadband which I would NEVER recommend to anyone. No, the landlord decides...

  • Trancend Steve Heneghan (@Trancend) reported

    Does anyone have any contacts at a senior level within plusnet or know how to escalate a matter past their help desk ? I am concerned for an elderly lady, in her 90’s with a heart condition, who is suffering increased anxiety dealing with the contact centre. This is urgent

  • SummerHelenaa summer (@SummerHelenaa) reported

    @Plusnet Hey my wifi has been off since last night at about 12ish and its still off down .. I am due to start work exactly one minute ago help pls