Plusnet Outage Report in Frimley, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Frimley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 06: Problems at Plusnet
Plusnet is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Frimley, Surrey, England
The most recent Plusnet outage reports came from the following cities: Woking, Reading and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Internet | |
| Reading |
Internet | |
| Aldershot |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Frimley, England
Latest outage, problems and issue reports in Frimley and nearby locations:
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
@MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
Is @Plusnet down?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Owen M 🏴
(@owen_m6) reported
@Plusnet Can I get online for more than 5 minutes without my internet going down? Not for the past 3 days!
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Dr. David 🇪🇺🏴🇫🇷🇦🇹🇷🇴
(@DavidCeiriog) reported
Want broadband at home in UK. No need for fixed calls though I understand broadband comes through the phone line. Previously had good service from Plusnet. Won't go near talktalk. Bit worried about Plusnet now because their dealdoubles in price after 18 months. Any advice?
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Amanda Hepburn
(@AmandaHepburn3) reported
When will Comic Relief realise those of us on PlusNet cannot donate via text, it’s not allowed on the network and we miss out? 😠 @comicrelief
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Plusnet
(@Plusnet) reported
@thePanda84 Thanks for getting back to us Amanda, the cessation charge is just an Early Termination Charge if you were to cancel before the end date. You won't get charged unless you did cancel before the end date. - Curtis, Plusnet Sheffield
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Plusnet
(@Plusnet) reported
@chrisfruss Hi Chris, I'm sorry for the late reply and for the loss of service you were experiencing yesterday. From checking your line I can see the connection has returned and there are no external faults, are you back online or are you still having issues? -Tony Plusnet Sheffield
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Paul
(@cultchie) reported
@Plusnet @DavidCeiriog Ridiculous, as bad as Sky. Surely you will contact customers to offer renewal prior to contract ending???
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Mark
(@markfaulkner67) reported
@Plusnet 30days no broadband, 3 engineer no shows, several people saying they are taking personal responsibility. Lastest support ticket 222045303 says linefault. How, perfectly fine before you took over. Don’t ask me to DM anybody. Just get it sorted. I would be embarrassed.
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Pauline Turner #pigoneer
(@Pauline54232922) reported
@VictimVodafone Plusnet are very good with customer service. I wish I had stayed with them instead of switching to Vodafone.
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Mr_MacYagi
(@MMacyagi) reported
@Plusnet 24 hours the internet and phone has been down in the Gainsborough area.
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Darrin Andrews
(@Darrin_Andrews1) reported
@Plusnet @plusnethelp so after having internet issues for the last 2 days where our speed has not exceeded 3gb I call customer services this evening and was on hold for 40mins and then when answered duly hung up, not good service I say.I would like a call back and my issue sorted