Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 11/30/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Woking, Reading and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoking Internet
United KingdomReading Internet
United KingdomAldershot Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • josh168scfc Josh austin (@josh168scfc) reported

    @Plusnet My first resolution is to leave Plusnet. Probably the worst service provider in the whole of the United Kingdom. Abysmal customer service, awful customer service.

  • michaelweedon Michael Weedon (@michaelweedon) reported

    @Plusnet It's just that "as soon as possible" in @plusnet terms is at least twelve days after the problem was reported, right?

  • Plusnet Plusnet (@Plusnet) reported

    @x_elx response time is by the 4th of Januarybut, with it being an external fault, this is only an estimate and they'll fix it sooner if they can. Our faults team will monitor this from here and will contact you once we have an update. Regards, Emily Plusnet Leeds 🌞

  • Charles77947801 Charles Potts (@Charles77947801) reported

    @Plusnet I have moved house and get broadband with the house so I wish to cancel my account please.

  • Plusnet Plusnet (@Plusnet) reported

    @jonie1303 Hi there, I'm sorry to hear you weren't able to access the offer showing on your account. If you're having the same issue while using a desktop or laptop, please call us on 0800 013 2632 and our Customer Options Team can look at placing this order for you. -Tony Plusnet Sheffield

  • crashmatt Dr Crashmatt 🏳️‍🌈🏳️‍⚧️ (@crashmatt) reported

    .@Plusnet I'm a new customer - broadband router didn't want to play initially, quick call to very helpful people @plusnethelp sorted it. Impressed by the service so far, thanks!

  • stream_giant Mike (@stream_giant) reported

    @EAHelp Even if none of my connection has changed. Wired connection. No one else in the house using internet. Worrying thing is I’m not just the only one experiencing these problems. What do you think @Plusnet ? Made any secret changes to your internet provision in the last week?

  • helloitskelly_ Kelly (@helloitskelly_) reported

    @Plusnet hey, we can't connect to the Internet even though everything is saying our connection is fine, please could you help? Have DMd username details

  • Toastteeth Co-ho-hody🎄 (@Toastteeth) reported

    Anyone else in #Ramsbottom having issues with @Plusnet?

  • leemozmiles leemozmiles (@leemozmiles) reported

    @Plusnet can’t get though to customer service to close my account - frustrated 😩😩