Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 02/24/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Staines, Egham, Windsor, Reading and Alton.

Loading map, please wait...
City Problem Type Report Time
United KingdomStaines Total Blackout
United KingdomEgham Wi-fi
United KingdomWindsor E-mail
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lynnos sofargone (@lynnos) reported

    @Plusnet Hi I’m a new customer, can’t dial a paid for number - is this restricted? How do I remove restriction? Looking in app and don’t see how to

  • ferretandbird Chris Leppard 🌻 (@ferretandbird) reported

    @GaryWilliamsIT We do have proper FTTC coming soon so I would consider paying more for a decent connection. We get a fairly consistent 65Mbs with Plusnet (whose service has been good and very consistent) - this is Lindfield / Haywards Heath area

  • DanLeBlanc01 Daniel Le Blanc (@DanLeBlanc01) reported

    Hey @Plusnet I dutifully called your helpline as directed by your website, but after 15 minutes on hold without so much as a queue counter, I’m not confident that my call will ever be answered. Can I get some help, please?

  • JGM_Gregory John Gregory (@JGM_Gregory) reported

    @plusnet Hi, contacting you with 2 issues I need resolving if that is OK? John

  • HowWeSurvive76 HowWeSurvive76 (@HowWeSurvive76) reported

    @Plusnet Hello, my service has been upgraded to full fiber but my new router hasn't arrived yet. Has it been dispatched?

  • sjnassoc Steve Jackson (@sjnassoc) reported

    @Plusnet hi - I’m frustrated! Got a new hub2 today, all seemed ok to set up but it took my device to a “login” page with no info on what to do next. There was blue light on hub but no internet access. I presume I need to add my broadband username &Pw somewhere?

  • LeafletsInLincs Karl Anders 🇺🇦 (@LeafletsInLincs) reported

    @JasonManford Surely as the fat bloke that advertises Plusnet you should get a decent service.

  • PhattonPaul Paul Hatton (@PhattonPaul) reported

    I've been trying to order @Plusnet for the last hour and customer service is so bad I'm tempted not to bother. Waited ten minutes to speak to someone, the line was cut off and the advisor didn't even have the courtesy to call me back.

  • hardgraft1 ash (@hardgraft1) reported

    @Plusnet have the cheek to charge me for a service that hasn’t worked for 2 days

  • IIUKIIBADWOLF Deane (@IIUKIIBADWOLF) reported

    @JakDahlia Yh, had TalkTalk a few years ago. Internet stopped working after a year and they wouldn't do anything about it so went to plusnet, no problems with them.