Plusnet Outage Report in Frimley, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 12/09/2023 06:05

December 09: Problems at Plusnet

Plusnet is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Reading, Bracknell, Godalming, Egham, Aldershot, Woking and Guildford.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomBracknell Total Blackout
United KingdomGodalming Internet
United KingdomEgham Phone
United KingdomAldershot TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Emmajthomas2009 Emma Kingston James (@Emmajthomas2009) reported

    @Plusnet HELP my WiFi has gone down nothing is working 😔

  • ict_stu Mr Roberts (@ict_stu) reported

    @plusnethelp I am really regretting my recent switch to #plusnet my broadband speed is nowhere near the speed that has been promised and I wish to cancel the contract as I believe that you are in breach. I have been unable to speak to anyone via the customer service line. Pls hlp

  • Viffergb GB (@Viffergb) reported

    @Plusnet Hi. After receiving an email with an offer of purchasing the Google Nest Hub for £40, as I'm a Plusnet customer, I clicked on the link in the offer and it took me to BT Shop with the hub shown at full price of £79!!! I assume the email I received was a SCAM??

  • Tammy_amber96 Tammy Armstrong (@Tammy_amber96) reported

    @plusnethelp @Plusnet written a stupid amount of tweets about this in the almost two years I’ve been with you but for the love of god improve your customer service. Put in yet another complaint and the advice is there is ‘no lead time for a response’ explains the last 6 months.

  • MattLewis Dr Matt Lewis (@MattLewis) reported

    @MartinSLewis Plusnet - fibre including landline for £26.99. Had it about 6 months. I continually switch between Plusnet and BT to get the new customer deal.

  • RealXwisdom Samuel (@RealXwisdom) reported

    @HenryDReed @Plusnet @Ofcom 30 days wow that’s bad

  • ethnic_dreams Safina 💙 (@ethnic_dreams) reported

    Seems like I'm not the only one having issues with @Plusnet @plusnethelp #plusnet Looks like their fibre can't handle all the traffic of people working from home. 🥴

  • pillpusheruk wookieofwales (@pillpusheruk) reported

    Just as as I head to do some late night online black Friday browsing plusnet connection goes nuts.. router lights flickering orange and won't go green.....not the time to go down with all this online shopping to do ..😡 #plusnet @plusnethelp @Plusnet

  • Hedgehog1307 Elaine Havercroft (@Hedgehog1307) reported

    @Plusnet Broadband problems Sutton in Ashfield Notts

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @patrober Hi Robbo. I'm afraid that we can't provide a phone line without a broadband service and by cancelling your account you'll lose access to your Plusnet emails as you'll need to have a broadband account with us to retain your email service -Anoush