Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 01/26/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Reading and Alton.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomAlton Internet
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • marriott7170 Stephen Marriott 💙 (@marriott7170) reported from Wokingham, England

    Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • 1884Ben ben 🦊 (@1884Ben) reported

    @LestahGeorge @Plusnet oh no you might not be able to watch west brom **** all over us 🫩

  • c8lzero c8lzero (@c8lzero) reported

    @JonOneOfficial @IceFox606 @Plusnet Plus net has a DNS issue. If you set your DNS to Google 8.8.8.8 on your router under Advanced Settings, IPv4 Config by turning off Auto DNS Servers and entering 8.8.8.8 as primary it will work until they are back up

  • lzgtskllz L🩷 (@lzgtskllz) reported

    @RareAxies @Plusnet They don’t even answer. Awful service. Worst customer service too

  • signoralbertoli SignorC (@signoralbertoli) reported

    @Plusnet your customer service is shockingly appalling.

  • c8lzero c8lzero (@c8lzero) reported

    @LestahGeorge @Plusnet Plus net has a DNS issue. If you set your DNS to Google 8.8.8.8 on your router under Advanced Settings, IPv4 Config by turning off Auto DNS Servers and entering 8.8.8.8 as primary it will work until they are back up

  • GeniusLUFC Genius (@GeniusLUFC) reported

    @c8lzero @Paulguno @Plusnet Legend! Fixed it! I actually went with cloudflare 1.1.1.1 and 1.0.0.1 was something I'd been meaning to setup for ages and just never got round to

  • KeithDanger_uk Keith Danger (@KeithDanger_uk) reported

    @status_is_down Yep down for me, tho if I change my dns to 8.8.8.8 for Google, everything working, so plusnet possibly has a dns issue?

  • AlisonMLees Alison Lees (@AlisonMLees) reported

    @Plusnet It's moving over to Greenby, and in 2 years' time Greenby will probably start charging for it. That's a bad move. As soon as it's moved over to Greenby, I stop being tied to plusnet. If I were you, I'd cancel the move to Greenby, and keep customers tied in with the free email.

  • nicscho nicola Schofield 💙 @nicscho.bsky.social (@nicscho) reported

    @signoralbertoli @Plusnet Had this exact same this week. Customer service used to be excellent.

  • Plusnet Plusnet (@Plusnet) reported

    @JoeBMahon Hi Joe. We certainly do want you to get a call back. If the complaint is being looked at with our team, they may need more time to have a look. If you do need an update before they call, they are always available on 0330 1239 123 if it is Plusnet or 150 if it is EE.