Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 01/22/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Reading and Alton.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomAlton Internet
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @DDHumanistCel Hi Dawn, I'm sorry to hear that you've been having some problems with your connection. Is this solely affecting your wireless connections or are wired connections affected too? Regards, Emily Plusnet Leeds 🌞

  • BenKPirrie Benn (@BenKPirrie) reported

    @Plusnet Yeah, still having problems with video quality

  • Mayorion2012 🚴‍♂️cycling Leah😀 🚴‍♂️ (@Mayorion2012) reported

    @Plusnet going off at the same time every night last about 10 mins, annoying as it shuts down the telly. Spoiling what you are watching

  • beth_grieve Beth Grieve (@beth_grieve) reported

    @Plusnet Can you confirm that it’ll take until tomorrow for our service to ‘switch on’ as a new customer? Our hub is just sitting on orange… what is “seamless” about being without internet for 24 hours in the age of working from home?? Useless.

  • pixieglas Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported

    @houseoflabrys My game plan when I moved in was to find someone who would install a satellite dish for me (via BT, kind of expensive to do independently), then once that contract was up go to freeview box £70. Internet / phoneline (I never use) by Plusnet. They're fine? <£30p/m

  • emmaloumurf Emma Murphy (@emmaloumurf) reported

    @Plusnet Just s your website down? I need some assistance please.

  • Vtwingaming Vtwin (@Vtwingaming) reported

    @RageDarling I've had surprisingly good customer service experiences with Plusnet. And (shock horror) TalkTalk! If I had gigabit Internet available to my building (it's in my street, just not available for my building 😤) then I would probably go for @Hyperoptic

  • 23Bee23 Bee (@23Bee23) reported

    @Plusnet hi, plusnet. I lost my mobile this morning and spent most of the day trying to communicate and bloke my number. On line chat is down and I have no phone to call. ......help..... How can I get this sorted

  • RobertMHill Robert Hill 󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇷🇪🇺 (@RobertMHill) reported

    @Plusnet Your webmail is down and I cannot get any emails - I rely on this service.

  • emmaloumurf Emma Murphy (@emmaloumurf) reported

    @Plusnet Is your website down? If so, can you assist me with a query please?