Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 02/23/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Staines, Egham, Windsor, Reading and Alton.

Loading map, please wait...
City Problem Type Report Time
United KingdomStaines Total Blackout
United KingdomEgham Wi-fi
United KingdomWindsor E-mail
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ThatEmilyK Emily (@ThatEmilyK) reported

    @Plusnet hello. I’m having pretty bad issues with my connection speed and have done for the best part of a week. I’ve done all your troubleshooting with no change. Can someone help, please?

  • Smith_SM30 Sheila Smith 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 #AlwaysEuropean (@Smith_SM30) reported from Cardiff, Wales

    @phil__stanmore No, just tested via phone. I could try checking the line, yes, but I'm not convinced PlusNet are giving me the best service tbh.

  • GaslingSarah Sarah Marsden (@GaslingSarah) reported

    @Plusnet please help. My partner is trying to work from home and over the last 7 days or so our connection has become abysmal. Dropping out all the time. It’s becoming a real problem!

  • venetiangambler Andy B (@venetiangambler) reported

    @Plusnet fibre / broadband service down here at HD7- can you investigate please?

  • RKHooper Rob Hooper (@RKHooper) reported

    @Plusnet it would appear that you are making it impossible to cancel BT sport subscription

  • KarlSearl Karl Searl (@KarlSearl) reported

    @Plusnet after being convinced to stay with you following 7 years of service, being convinced not got to Vodaphone for £100 cashback, after 2 months you have failed to set up my new broadband contract, failed to call me back, failed to respond to my complaint. 😭 I give up.

  • EFC_Wolfstein Paul~old WSAG nerdboarder~ 🟨🟥 (@EFC_Wolfstein) reported

    @Plusnet @plusnethelp Great service from your team and @WeAreOpenreach this morning. I had lost my internet connection on Saturday morning and it was all sorted by 0930 this morning after the engineers (James and Danny) found the fault and fixed it.

  • Jimnoble1 Jim Noble (@Jimnoble1) reported

    @Plusnet I WISH NOW WE HAD NEVER SIGNED UP WITH PLUSNET AS ITS CUSTOMER SERVICE IS RUBBISH

  • Lyndsey84772843 Lyndsey (@Lyndsey84772843) reported

    @Plusnet I'm having extremely slow speeds and my router has now dropped out at least 8-10 times within the last hour. The Internet has been very unstable for the past few days. Please contact me ASAP to resolve

  • debbiec59166532 debbie cox (@debbiec59166532) reported

    @Plusnet hi - have no service at the moment - do you have issues ?