Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 01/14/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Reading, Alton and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomAlton Internet
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rowson_jane Jane Rowson (@rowson_jane) reported

    @Plusnet is there a problem at post code TR26 2QS?

  • kateweb Kate W (@kateweb) reported

    @Plusnet Every member of staff I speak to says I've been misinformed by the others. And after 37 minutes on the phone, I can't even cancel! Appalling service, yet again.

  • GraceAxHa Grace Redmond (@GraceAxHa) reported

    @Plusnet Thanks for the quick response, I have just spoken to someone on the number you advised and they said it is not them that would deal with it because it is not classed as dangerous. The gentleman I spoke to said I need to speak to my service provider Please advise what to do next

  • EmmaSyska Emma Syska (@EmmaSyska) reported

    Beyond angry. Reliant on internet for tuition business. I have lost track of the number of phone calls I have made along the way. I will never recommend Plusnet and will switch contracts as soon as possible.

  • Obviously21 Imagirlsmum_x (@Obviously21) reported

    @Plusnet my WiFi has been **** for weeks now, resulting in using mobile data which is just as bad in my area. Considering its suppose to be superspeed I'm not happy

  • oliroe Oliver Roe (@oliroe) reported

    @Plusnet thanks, I've replied with the times. I'm getting frequent disconnections today able being stable the last 2. Would be very surprised if the issue is internal

  • dav3orr David Orr (@dav3orr) reported

    @Plusnet how you can claim to have best customer service! I have had to cancel my contract within 24 hours of being connected because of rude, incompetent staff that lied to me and said I either needed to pay £65 for an engineer or £120 to cancel my contract. Avoid this provider!

  • Iugga1 Iugga (@Iugga1) reported

    @donutpilled @Telekom @Plusnet Damn

  • S35JLawless 🏴‍☠️s35jlawless🏴‍☠️ (@S35JLawless) reported

    @Plusnet what's happening? My internet has been down more than on since last night and I'm trying to work.....

  • Plusnet Plusnet (@Plusnet) reported

    @graemeburton Thanks for getting in touch, sorry to hear you want to cancel your BT Sport package. We’re not able to cancel here, please call 0800 013 2632 and my colleague will be happy to help. - Curtis, Plusnet Sheffield