Plusnet

Plusnet Outage Report in Frimley, Surrey, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 11/29/2025 13:25

November 29: Problems at Plusnet

Plusnet is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Woking, Reading and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoking Internet
United KingdomReading Internet
United KingdomAldershot Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jon73764522 jon (@jon73764522) reported

    @Plusnet I would like to make a complaint. But the complaints procedure doesn’t work on your website. It is advertised, "We'll even do it at no extra cost if you take out a new contract.".

  • meeeshelt Michelle Turner (@meeeshelt) reported

    Absolutely wonderful @Plusnet that you've ruined our Xmas evening by our internet going down in the middle of a film!! Seems to be no way to get in touch with you so can someone contact me?!

  • sheepcate Cate Taylor-Teasdale (@sheepcate) reported

    @Plusnet are you having network problems in the North East? I've had no network availablity all day, please advise if you have outages in TS20 area.

  • sheepcate Cate Taylor-Teasdale (@sheepcate) reported

    @Plusnet are you having mobile network issues in Teesside/TS20 area, I've no network!

  • Victoriank Victoria Kiddle (@Victoriank) reported

    @Plusnet is there an issue in the Haverhill Suffolk area as the internet has gone off again. This seems to be happening a lot more recently.

  • crispinflower Crispin Flower (@crispinflower) reported

    @plusnet my internet in Brecon has been appalling for the last ~36 hours... can't even load your website to raise a support ticket. Anything wrong?

  • lisashortyhowe Lisa Howe (@lisashortyhowe) reported

    @Plusnet WiFi down today. Router been reset twice already, and most devices not able to connect at all.

  • DanielG85362543 Daniel Greene (@DanielG85362543) reported

    @Plusnet Avoid this provider, absolute crap service and full of ****!

  • BoltonCHA1 Bolton CHA Rambling Club (@BoltonCHA1) reported

    @Plusnet Im a UK plusnet customer Ruxton28 user ID. I'm in Australia and can't make a call to the UK. Do I need to enable anything on my phone?

  • edenwa1 William (@edenwa1) reported

    @Plusnet broadband was ordered to the wrong flat and requested to cancel. 45 mins phone wait and customer service said an incorrect 144.89 bill will not be charged and it was. can you refund me asap - if not I will have to make complaint to the regulator. EH3 5AH - will eden.