Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 12/06/2025 22:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Woking, Reading and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoking Internet
United KingdomReading Internet
United KingdomAldershot Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • EleBrown241127 Ele Brown (@EleBrown241127) reported

    @plusnethelp @Plusnet ordered my internet on 23 February. Was meant to be live on 28 March. Open reach told me it was all fixed on 8 April. Still no internet. Escalation team never updates me. Awful customer service.

  • jam4453 james (@jam4453) reported

    @Plusnet Mobile phone and data not working in NR13 for more than a week. Status checker still says will be repaired in 16hours!!

  • fluffygumz No (@fluffygumz) reported

    @plusnet second time in under a month that our Internet has been down for hours as your DHCP servers aren't issuing us an IP address. Please look into this or we will have to consider switching to a new provider. Last time net was out for over 12 hrs, looks like the same again.

  • Darzil01 Chris Wheeler (@Darzil01) reported

    @Plusnet I currently have Full Fibre (150 Mb) with unlimited landline calls with BT DIgital Voice. Do you offer the same service? It isn't clear from your websites.

  • AlyssarEU Alyssar (@AlyssarEU) reported

    @Plusnet hello, I just placed a broadband order as a new customer. although I just realised I needed to set the start date to 13th May due to my existing contract - is there a way you can change this for me please?

  • DerekFortune13 Derek Fortune (@DerekFortune13) reported

    @Plusnet i have no service 34 hours now

  • Lolavanenburg Lola LFC (@Lolavanenburg) reported from Halton, England

    @Plusnet Internet and landline still down in SKELMERSDALE west Lancs..costing me a fortune in Mobile data..not happy at at all with Plusnet !! They should reimburse me..not good at all !!!

  • B53Richy RichyB53 (@B53Richy) reported

    @Plusnet What is happening with regard to the recent issues after being misled and locked into a contract that you have broken with me? Do I need to complain to the Ombudsman or Ofcom (the industry regulator) yet? And why won't you answer me?

  • chrisszumilo Chris Szumilo (@chrisszumilo) reported

    @virginmedia your chat is disabled and your call centre is shut. You guys have serious issues. @Plusnet when can you deliver fibre in NW London?

  • WillDog1210 William McFadyen (@WillDog1210) reported

    @Plusnet just joined and have my service activated (loving the service btw); just one thing needing clarified my billing page shows my bill for this month as (-£29.96) I assume this is nothing for me to worry about or do I owe u guys (29.96)?