Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 02/03/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Reading and Alton.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomAlton Internet
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LauraProbett LauraProbett (@LauraProbett) reported

    @Plusnet Hi Jodie, I've run the suggested tests and my broadband is still not connecting. I have left a comment on the ticket in the help assistant to this effect

  • rafeekavawda rafeeka vawda (@rafeekavawda) reported

    @Plusnet can u help me my phone is locked to your network

  • SharonB99476985 Sharon Brown (@SharonB99476985) reported

    @Plusnet Plusnet is the worst broadband I have ever encountered, only been with them a few months and to think I signed up for an 18 months contract. It goes off completely 4-5 times a day, my films stop when I watch Netflix and when they don’t stop the sound goes off. Don’t get Plusnet🤬

  • mapledelight69 Maple Delight (@mapledelight69) reported

    @Plusnet Down again #plusnet this is ridiculous !!!!

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @Plusnet Looks like your network has came to a famously annoying halt again, then when back it was brutally bad, the router now blocking traffic to speedtest site etc.

  • LauraProbett LauraProbett (@LauraProbett) reported

    @Plusnet I had a ticket raised on my account to address issues with broadband connection. The latest message I received asked me to reply to arrange an engineer visit, but when I open the Help Wizard the ticket is gone and the page says I can no longer ask a question.

  • mapledelight69 Maple Delight (@mapledelight69) reported

    @Plusnet Thanks, internet just dropped again just as family about to watch something. Rang plusnet on Friday and got absolutely zero tech support just that they would send an engineer monday (today) and they would telephone me first,no call, no engineer.

  • Plusnet Plusnet (@Plusnet) reported

    @MeetaStar5 Hi Meeta, cancellation is one of the few things we can't support with via this support channel. If you're looking to cancel your broadband service, you can reach our Cancellation Team on 0330 123 9197 who can look into this for you. -Tony Plusnet Sheffield

  • capod30 caroline (@capod30) reported

    @OpenreachHelp so another day without broadband! Since 18th Feb! don't tell me to go via my provider! @Plusnet have been very communicative to escalate my situation but it's down to your guys, I live in a poor mobile signal area & need connectivity. Pull your fingers out!😡

  • Megan92851490 Megan (@Megan92851490) reported

    @Plusnet should I be worried that i am paying a £40+ bill for WiFi that is constantly low signal.don't have a big house and the speed is shocking. When playing/watching the ps4 it needs to be connect to an ethernet cable for it to Work then it rarely connects to my phone either.