Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 01/14/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Reading, Alton and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomAlton Internet
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jonbarony John Barony (@jonbarony) reported

    @Plusnet @Ofcom Although the issue was fixed by myself, there is still no explanation of why a customer would have to reset there router password when a person password hadn’t been changed by myself across any part of the plusnet network until it was needed to be done regarding router

  • blue2boot blue2boot (@blue2boot) reported

    @Plusnet 1 hour before I cancel. I tried logging into my account, user name 44837290 and it does not work. You also don't recognise my email address. Sh*t start so I think I'll get rid if you don't reply very quickly.

  • Plusnet Plusnet (@Plusnet) reported

    @KrisB4732 Hi there, I'm sorry to hear you're having issues with the speed. So we can take a further look into this, are you able to confirm the Username via a PM please? - Curtis, Plusnet Sheffield

  • blue2boot blue2boot (@blue2boot) reported

    @plusnet AVOID. Terrible service #plusnet

  • jasoneddings1 Jason Eddings (@jasoneddings1) reported

    @Plusnet can anyone beat our record for non functioning home internet? July 14 2021 and still flashing as not working. I have RSI of the ears from hearing we have logged a fault. #uselessplusnet

  • jasoneddings1 Jason Eddings (@jasoneddings1) reported

    @Plusnet @Plusnet the irony of it all. Seems your own internet must be down as you have stopped replying in the DM. Hope you don’t have to wait over 2 months to get it back on. Good luck

  • pnuttuk Pnuttuk (@pnuttuk) reported

    Shocking broadband signal from @Plusnet today and even worse this evening. Below 2mb dl and 3.2mb upload. Supposed to be on Fibre extra... Average 66mb download my arse!

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported

    @Plusnet you helped me out a few weeks back as my internet kept dropping. It seemed to work for awhile but has started again. Have done the usual checks and my mobile phone seems to be ok. Could you help again?

  • Plusnet Plusnet (@Plusnet) reported

    @pnuttuk Hi there, I'm sorry to hear about the issues with the broadband. So we can take a further look into this, are you able to confirm the Username via a DM please? - Curtis, Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @braintumourlady Thank you, Hev. Please let us know if the troubleshooting doesn't resolve this problem. Regards, Emily Plusnet Leeds 🌞