Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 01/30/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Reading and Alton.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomAlton Internet
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rangerslad1983 Robert - r.i.p Terry Munro (@rangerslad1983) reported

    @darrenhunter2 @SkyBroadband Sky broadband is ****,, Plusnet is good

  • Matthewhewitt84 🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 𝐻𝑒𝓌𝒾𝓉𝓉🐝 (@Matthewhewitt84) reported

    @Plusnet @plusnethelp WTF is happening you’ve messed my bill up it was your taking £83.95 off me for my Fibre Extra & Landline 😡 sort this now!!!

  • MrsLcom1 Mrs_L.com (@MrsLcom1) reported

    @Plusnet quick question why am I paying u £40 ish a month for “fibre” speeds when I can get it for 1/2 the price with guaranteed speeds?? Shocking customer service #broadband #CustomerService

  • Gemma_stacie Gemma (@Gemma_stacie) reported

    @OpenreachHelp I've had no broadband since this morning as there has been an outage in my area, plusnet has said its a problem with yourselves can you tell me when it will be sorted. I'm in the cv2 area of Coventry

  • cashbey C Ashbey (@cashbey) reported

    @Plusnet @plusnethelp You are right, it is important to stay connected except my broadband has cut out twice today and on both occasions when I was presenting on a video call! I changed to Plusnet for a more reliable service, but it isn't.

  • RachQuitz Rach 'Rachvile' 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RachQuitz) reported

    @todd28289 @plusnethelp Check your contract. I know when I used to work for Sky if you contact them and they can't fix it within 14 days they can exempt you from the contract so you can move elsewhere. Might be different for Plusnet but worth a shot.

  • Autisticosaurus James| Its NOT Over When You Can Still #StayAtHome (@Autisticosaurus) reported

    **** Plusnet! That’s the tweet, My last shred of patience is done with them WiFi is abysmal, even wired is now acting up Avoid them at all costs - they’ve been nothing but trouble & intermittent speed

  • Jay67Chauhan Jay67 (@Jay67Chauhan) reported

    @Plusnet got severe speed issues In SE22 area. Must be something wrong because I can't even get through to the support line

  • SalWookey WookeySal (@SalWookey) reported

    @Plusnet @plusnethelp Any reason why you are holding my refund hostage? I cancelled all services with you due to your poor customer service and treatment, can't tell you how happy I am with that decision right now

  • mokies75 David Mc Larnon (@mokies75) reported

    @virginmedia @virginmedia disgrace of a company. Installed virgin media business 4+ months ago.Service has never worked. 20 phone calls at 40 mins a time. Still not sorted.Been using old provider whole time as lines hasn’t been transferred have to pay both virgin and @Plusnet. Day 4 no phone