Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 11/30/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Woking, Reading and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoking Internet
United KingdomReading Internet
United KingdomAldershot Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • marriott7170 Stephen Marriott 💙 (@marriott7170) reported from Wokingham, England

    Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • markfaulkner67 Mark (@markfaulkner67) reported

    Appears to me here that @Plusnet must be incompetent. Why would it take what was a perfectly good connection with @TalkTalk on 15th feb to having nothing. Bet they have no problem talking money out of my bank account.

  • elviscrisp Jez Hall (@elviscrisp) reported

    How about calling customers back when you promise to do so? My mothers phone has not worked for over a week and you guys don't seem to care. Keep promising but nothing happens. Even the "manager" does not call back when he promised to do so. #plusnet #terrible

  • elviscrisp Jez Hall (@elviscrisp) reported

    @PLUSNET How about calling customers back when you promise to do so? My mothers phone has not worked for over a week and you guys don't seem to care. Keep promising but nothing happens. Even the "manager" does not call back when he promised to do so. #plusnet #terrible

  • TheAeronut Iain Ogilvie 🇬🇧🇪🇺 #FBPE #rejoin 💙 (@TheAeronut) reported

    Big shout out to Lewis @Plusnet Support for his help this afternoon - hopefully engineer visit on Tues will resolve - but very impressed by support so far from Lewis. Meanwhile Broadband still up and down - suspected issue with the copper pair...

  • markfaulkner67 Mark (@markfaulkner67) reported

    @Plusnet and @WeAreOpenreach if this issue with my broadband is not sorted by Monday I will be contacting @Ofcom. You are disgraceful.

  • nidhug2009 Nidhug (@nidhug2009) reported

    @whale_nerd @VirginMoney @Plusnet Depending on your phone you might have the option for wifi calls etc if you enable that you might depending a million factors be able to get signal on wifi .... also hello from another bit of ********** Scotland

  • harjybop Harjit (@harjybop) reported

    @Plusnet worst service ever. Port still hasn’t happened which was due on Wednesday and now told operations closed until Monday. So might happen next week .. but we won’t call you back so you can spend 40 mins on hold if you wnat an update. Wow!

  • Plusnet Plusnet (@Plusnet) reported

    @MarkAWigmore Hi Mark, I'm really sorry about the issue with that, as were not aware of any issues on our side would you be able to try that again while using a different device or browser? - Adam - Plusnet Sheffield

  • RichardnotatKF Richard Humphries 💚 (@RichardnotatKF) reported

    Hi @OpenreachHelp after 13 days many homes here still with no line, no mobile signal either so significant public health & safety issues. My ISP @plusnet unable to help. Please can you update & reply to DM please. Poor service.

  • mackaycs Craig Mackay (@mackaycs) reported

    @OpenreachHelp no line or internet for 10 days already as waiting for you to fix a pole after the bad weather, and still no ETA from our supplier @Plusnet! £8/day doesn’t help us work from home when you’ve got vulnerable people to consider, please when will it be sorted?