Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 02/17/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Windsor, Reading and Alton.

Loading map, please wait...
City Problem Type Report Time
United KingdomWindsor E-mail
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomAlton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • marriott7170 Stephen Marriott 💙 (@marriott7170) reported from Wokingham, England

    Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • birdingjoan JoanT #FBPE❤️🇪🇺💙🔶 🇺🇦 #RejoinEU 3.5% PR (@birdingjoan) reported

    @Plusnet You said y’day that we wouldn’t loose our E-mail account for an error on your part - it happened without warning So suddenly no E-mail no way to notify anyone & so when new e-mail created- it is thought to be suspicious by CO’s as not notified by old e-mail address WTF

  • Plusnet Plusnet (@Plusnet) reported

    @Tim_Hackett Hi there Tim, I'm really sorry about that and agree that response wasn't helpful at all, apologies for the signal issues too and hope all is OK with your little one. I can help so please send over a DM with your mobile number when you can. - Adam - Plusnet Sheffield

  • karen_blake Karen Blake (@karen_blake) reported

    @Plusnet I would be extremely grateful. Initially I thought the customer service was great. After my last call I'm not happy

  • karen_blake Karen Blake (@karen_blake) reported

    @Ofcom @Plusnet @BTSopenreach pensioner with dementia without a phone since 27/2/23. No lifeline, no access to emergency services, Plusnet says they're sorry & Openreach keep moving the date to fix it every 24hrs. Let's hope she doesn't need an ambulance

  • emsieben81 Emma Benham (@emsieben81) reported

    @Plusnet can I please get an update on why you internet keeps dropping? WFH is becoming impossible due to the inconsistent service I’m getting.

  • MrCraigBradshaw Craig Bradshaw (@MrCraigBradshaw) reported

    hey @Plusnet my mother is paying you for broadband and BT for a landline, and wants to upgrade and switch to Plusnet entirely. Does she need to cancel BT first, or will that be completed as part of the upgrade via her account page?

  • robpburns1965 Rob Burns (@robpburns1965) reported

    @Plusnet my broadband is constantly dropping out - tech help please......

  • davedpg David Edwards (@davedpg) reported

    .@plusnet used to be amazing, now they are just shocking, anything I stream has the quality of a potato. I'm ready to bet I won't get through the #SaudiArabianGP without the connection going down

  • PokerLobby Owen Lobb (@PokerLobby) reported

    @Plusnet I’ve lost signal completely on my phone. Been a customer for a couple of years with no problems, just totally lost signal yesterday at home where it is normally great. (Sending again as I think you missed the first tweet)

  • keldaaa KM🍹 (@keldaaa) reported

    @AirtimeRewards hey, can you redeem on plusnet mobile bills as they use the EE network, or does it have to be EE numbers directly? Thank you