Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 03/18/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Reading, Staines, Egham and Windsor.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomStaines Total Blackout
United KingdomEgham Wi-fi
United KingdomWindsor E-mail
United KingdomReading Internet
United KingdomReading Wi-fi

Community Discussion

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Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hannevaan Hannevaan (@hannevaan) reported

    @Plusnet Yeah lovely Saturday indeed have been waiting for your customer services to pick up my call for over 30 minutes!!! Hopeless!!

  • JeremyCordite Shrodingers Borderline Semi Normal (@JeremyCordite) reported

    @photomikeyhere @Plusnet They are excellent. Actually try to help instead of trying to pass you on to somebody else.

  • jaggythistle50 jaggy thistle (@jaggythistle50) reported

    @Plusnet dreadful service. Just joined last week and no Internet for over 2 hours tonight. I'll be cancelling tomorrow.

  • Mr_Grumpy_Bear Grumpy Bear (@Mr_Grumpy_Bear) reported

    @Plusnet repeated outages in NG4 over the last few hours. Local work or an issue at your end? #euro2020

  • Jillyeeha Jill Fenton (@Jillyeeha) reported

    @Plusnet Unreliable phone line and internet since end 2020. Money taken from that I don’t owe. Even ombudsman couldn’t get through. Blocking my access to websites including their own. Problem not in home as Openreach already visited home. 48 phone calls. 40 emails. Disgrace.

  • randomovine Sheepy #Baa 🐑 (@randomovine) reported

    @Plusnet It is generally useless in: Sustaining connections with devices Keeping a reliable internet connection WiFi signal reach is very poor indeed I have it positioned centrally and use a couple of booster devices, neither of which I needed with non fibre router before "upgrading"

  • SofaSlurpa Mark Richard (@SofaSlurpa) reported

    Always had a great experience with @Plusnet , until they charged me £200 to cancel a contract for my mother in law who died recently. I set up the account up in my name because she had dementia. Nice!

  • SimonHarreYoung Simon Harre-Young (@SimonHarreYoung) reported

    @Plusnet Morning. Any update on ticket 215350709?? Thanks to the Hawkinge Residents group loads of people local to me have no internet so cabinet must be down?

  • mikecbrady1 Mike Brady (@mikecbrady1) reported

    @Plusnet Had a problem with low download speed last night. Question opened and seemed better today but now only getting 2.00Mbps!!! Guaranteed 30 ??!! What’s going on?

  • PaulWorpole Paul Worpole (@PaulWorpole) reported

    @OpenreachHelp This job has been dragged out from 30th April. Now no phone line for last two days? Someone needs to sort this problem. @Plusnet @plusnethelp