Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 02/21/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Egham, Windsor, Reading and Alton.

Loading map, please wait...
City Problem Type Report Time
United KingdomEgham Wi-fi
United KingdomWindsor E-mail
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonWeekes Simon Weekes (@SimonWeekes) reported

    @Plusnet Hi, Having trouble getting in touch on the phone. Can you help me close my account?

  • justme52181797 just me (@justme52181797) reported

    @Plusnet There’s no phone, texts or internet working in NR25 6, it’s been down over 24 hours, it’s often going off, can you please sort it out?

  • jonbirkett jonathan birkett (@jonbirkett) reported

    @Plusnet I can't find the FAQ about how your service is going to "CPI plus 3.9%" better after the 31st of March. Kindly point me to that FAQ. Thanks

  • BishopMark1 Mark Bryant (@BishopMark1) reported

    Does anybody know why @Plusnet ignore customer feedback and do not do what they say they will?

  • Gingerem1 Gingerem (@Gingerem1) reported

    @plusnet increase prices . Terrible service. Constant slow and lagging issues that are never rectified when reported. Looking forward to the end of contract

  • ttyEngland M (@ttyEngland) reported

    @mcopsey To try out PlusNet on EE's network, I'd get an EE PAYG SIM. Add Outgoing calls with a £10 bundle for 30 days - one off. PlusNet has no PAYG but 30 day only contracts. One must pay via DirectDebit though, whereas EE still do vouchers and cash, which may be better till satisfied.

  • andytay34578808 andy taylor (@andytay34578808) reported

    @Plusnet Re 07929730770 My phone cannot be used to make or receive calls, just emergency only, can you look into this please. Everything is enabled on the phone, could it be a data problem? Regards Andy Taylor

  • tunnotron3000 Andy Tunstall (@tunnotron3000) reported

    I never had this issue when I was with Plusnet.

  • John_P_Topham John Topham (@John_P_Topham) reported

    @addict_opiate It's just annoying that there's been little information on this. I won't have a problem but the wife is decidedly not tech savvy and just wants a landline. Broadband with Plusnet, phone with BT. Upgrade BB, phone line gets disconnected and number lost.

  • MonkeyTennis14 Steve (@MonkeyTennis14) reported

    @stockport46 @EE Am getting the same here with Plusnet who use the EE network. Been no service since Wednesday here in Twickenham.