Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 01/13/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Reading, Alton and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomAlton Internet
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • marriott7170 Stephen Marriott 💙 (@marriott7170) reported from Wokingham, England

    Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • robwww Rob (@robwww) reported

    @Idontmind64 @johnthejack LTE = Long Term Evolution = 4G LTE, which = faster Internet data. (VoLTE = better voice quality and phone calls, seen on EE BT, but not on PlusNet or Asda (using EE 3G?) usually, so call experience can differ) (H+ = faster 3G, G or E = slow 2G data)

  • pinkflamingo82 vikki williams (@pinkflamingo82) reported

    @Plusnet have you got connection issues in Manchester? My internrt keeps going on and off

  • keithjcorrigan Keith Corrigan (@keithjcorrigan) reported

    @AMaryHughes @Plusnet I’d try and cancel. You get 14 days I believe. I’m stuck with super fast broadband that keeps dropping 5-6 times daily. I’m currently trying to resolve but not having much joy at the moment and having to use my mobile data to allow my kids to work from home.

  • keithjcorrigan Keith Corrigan (@keithjcorrigan) reported

    @Madfuncreative @Plusnet @plusnethelp Yes, we are the same. Broadband drops out 5-6 times daily. Making working or home schooling impossible. In the process of trying to sort, but apparently plusnet can find no issues so want to charge me £65 minimum for an engineer visit. Never had a issue with my previous supplier

  • AcademyDriving peter brason (@AcademyDriving) reported

    Rant for the day Talk Talk, woke up again with no internet, no help to 9am thankfully switching to Plusnet with 24/7 help! Can't wait! #talktalk

  • DrolNacul Nacul Drol (@DrolNacul) reported

    @johnste79721428 @LozzaFox @virginmedia Their router is crap, always dropping out. Use my old BT router with Plusnet and that works fine.

  • Sian14 Sian Cooper (@Sian14) reported

    @jlandpartners @Plusnet @plusnethelp Disappointing customer service for vulnerable 81yo with no outgoing phone line in lockdown and snow! Why need PoA when similar situation in past did not require this? Appalling service. Need it fixed ASAP!

  • paddingtonkt Paddingtonkt (@paddingtonkt) reported

    @Plusnet I've been due to switch over to you. My previous provider has cut me off and I have no info from you. Please can you help.

  • csogilvie Colin (@csogilvie) reported

    Hmm... @Plusnet - if you’re going to email me telling me I can get broadband cheaper from you, saying “Sorry, the offer you selected doesn't apply.” when I try and do it is NOT a great customer experience. It could even be a negative as I may look elsewhere!

  • johnste79721428 john stewart (@johnste79721428) reported

    @LozzaFox @virginmedia You should be with Plusnet, never have a problem with them.