Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 01/07/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Reading, Alton and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomAlton Internet
United KingdomReading Internet
United KingdomWoking Internet
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Lana_B89 Lana_B (@Lana_B89) reported

    @Plusnet absolutely beyond disappointed switching to you. Broadband is shocking but stuck in contract. Switched mobile SIM too with the deal stating I'd get a reward card that's never arrived despite me chasing it with customer service. 10/10 do not recommend

  • mccauleyphotos James McCauley (@mccauleyphotos) reported

    @MsEmmaChaplin @Plusnet Wot Bazza said. Great customer service from Zen too.

  • Se7Ni 🍕 SE7EN_SC 🍕 (@Se7Ni) reported

    @32bitwitch @Plusnet oh damn, i did wonder if you were coming back :(

  • 292CAN JDC (@292CAN) reported

    @Ofcom Please will you investigate @plusnet. After 8 days of no mobile service, @plusnet #CustomerService told me they had been briefed to tell customers anything to get us off the phone. This is nothing short of #lying.

  • BenjaminWajdner Benjamin Wajdner (@BenjaminWajdner) reported

    @Plusnet Hi, I would like to buy a friend some extra data as a one-off to help them out. Can you advise how I do this, please? Thanks (NB. They are a PlusNet customer, I am not)

  • DomGoy Dom Goy (@DomGoy) reported

    @Plusnet Dear God please employ some more Cust service reps. Do you think people have the time to wait for the ridiculous call times for you to pick up the phone..what happened to live chat? I have a billing issue, You're taking more than my contract

  • Barrybs1 Barryb (@Barrybs1) reported

    @MoneySavingExp Do not use Plusnet. They've left me for over a week with no number, data, texts because they have porting issues. They've known since 12 April yet are still selling them.

  • ljredux Lee John Moore (@ljredux) reported

    @plusnet You have a major problem with your website. If the cookie consent dialog doesn't pop up (meaning the end user cannot consent) then the user cannot login. They just see a blank screen. As they never saw the consent dialog they don't realise that's the cause. 1/3

  • Plusnet Plusnet (@Plusnet) reported

    @LN6_RamsFan Hi Lincoln! Sorry to hear you're having some trouble with the recent bill, I've had a quick look into the account and sent across an email to let you know what's happened. Just give me a shout if you need anything else. - Curtis, Plusnet Sheffield

  • RedJolt Derelict Geodesic Dome, MA☭ (@RedJolt) reported

    @ice_crystal Good work! And well done on not resorting to demanding tech support send an engineer to plug it in for you like someone rang me to demand when I used to work for plusnet!