Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 02/24/2026 16:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Staines, Egham, Windsor, Reading and Alton.

Loading map, please wait...
City Problem Type Report Time
United KingdomStaines Total Blackout
United KingdomEgham Wi-fi
United KingdomWindsor E-mail
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Josh97H JOSH97HD (@Josh97H) reported

    @Plusnet my internets has been down now for 24 hours !

  • Dobbin 🙀🙀 (@Dobbin) reported

    @tobywilson @Plusnet Just phoned em, service outage - started 0720, fix eta 1330. Tether to phone and a bit of sledging i reckon

  • RachelKoz RachelKoz (@RachelKoz) reported

    Anyone else in the SE London area having problems with @plusnet?

  • Westie62698089 Westie (@Westie62698089) reported

    @plusnethelp I would like to leave plusnet as not getting the service what do I need to do.

  • SynK_R SynK R (@SynK_R) reported

    @EE Ooooh guess what? Your most reliable network goes out of service once again. 6 times within 2 months. Has anyone any suggestions to a network I could move to? Because this @EE has lost its customer. Please dont suggest Plusnet, or BT. As BT owns the brands Plusnet and EE

  • paulmutton Paul Mutton (@paulmutton) reported

    Updates cont... 8. I've been told that the Product Team probably won't email me! 9. Emailed Plusnet's abuse address instead (it's also hidden away on the Service Abuse page, but doubles as a way of reporting security vulnerabilities. We shall see...) 10. Giving up for tonight.

  • hello_im_nik ← 🎮 📷 ʞıN (@hello_im_nik) reported

    @kayjoon it seems like they have a similar monopoly to BT, and literally fleece their users :/ I'm with Plusnet, whilst still a bt line, their customer service is good and you can negotiate with them

  • katyotter kate spencer (@katyotter) reported

    @plusnethelp No sign of my query, sent several hours ago. I went with Plusnet years ago when you were new and one of the best things was your customer service and how easy it was to contact you.

  • Nathan93x_ Nathan (@Nathan93x_) reported

    Just found out Plusnet's automated system for placing orders cancelled my order after it was placed, I've been waiting for 5 weeks for something that wasn't coming. I think I've had every internet issue possible at this point.

  • parry_angharad Angharad Parry (@parry_angharad) reported

    @Plusnet @plusnethelp Please respond to the DMs I have sent as we want to get this issue resolved asap. Can't get through to helpline.