Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 03/07/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Reading, Staines, Egham and Windsor.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomStaines Total Blackout
United KingdomEgham Wi-fi
United KingdomWindsor E-mail
United KingdomReading Internet
United KingdomReading Wi-fi

Community Discussion

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Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshCorley14 Josh Corley (@JoshCorley14) reported

    @Plusnet Cambridgeheath4. This needs to be sorted as you are not providing the service, which is a breach of contract. @Ofcom @BBCWatchdog

  • shianne_br Shianne (@shianne_br) reported

    @Plusnet possibly the worst internet provider? Had no internet for the week and no updates ?! 🤔

  • luk3yboy99 Luke 🌍 (@luk3yboy99) reported

    Totally not gonna sit up til 1:20am, burning though my remaining data (thanks for the let-down @plusnet) to watch a launch I’ve seen 3 times already. Maybe. Probably will.

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @Plusnet Oh no they havent. i just rang again and the ticket had been rejected by the support team!!! #poorservice #ineedmyemails

  • Real_Daipanda Daniel The Necrobear💀💀💀 (@Real_Daipanda) reported

    @thraxar Aaaaagh! Screw you, plusnet. I was all hyped up for seeing you tumble down hills in expensive trucks 😭

  • bstrain11 Strainy (@bstrain11) reported

    @plusnethelp @plusnet why do I need to turn my WiFi off in the house to get a signal? 🙄 😳

  • MrSimonBower Simon Bower (@MrSimonBower) reported

    @Plusnet so I make an appointment and book the day off work for broadband installation. Then 1930 the day before you cancel and just push my appointment back two weeks. How is this acceptable customer service? #plusnet

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet Still waiting for my emails to be recovered. I am sure if I stopped my Direct Debit payments as quick as you archived my emails you wouldnt like the restore time to put the direct debit service back to receive payment. #whatsabetterISPtomoveto #thatlldo #thatneedsimprovement

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @Plusnet @plusnethelp rang for update on my ticket to unarchive mailbox.turns out the tech support filed incorrect ticket and it was rejected so new ticket needed to be raised. almost 24h later and nothing has been done with my ticket #nothappy 🤬🤬🤬🤬🤬🤬

  • MrSimonBower Simon Bower (@MrSimonBower) reported

    @Plusnet I’d like help with you not cancelling my appointments at the last minute then not answering my calls. High quality service from @Plusnet 👏🏼👏🏼👏🏼