Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 03/13/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Reading, Staines, Egham and Windsor.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomStaines Total Blackout
United KingdomEgham Wi-fi
United KingdomWindsor E-mail
United KingdomReading Internet
United KingdomReading Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • marriott7170 Stephen Marriott 💙 (@marriott7170) reported from Wokingham, England

    Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MikaelaJones87 Mikaela Jones (@MikaelaJones87) reported

    @Plusnet AGAIN!!! ON HOLD FOR 45 MINUTES TO BE CUT OFF AND TOLD "YOUR LINE IS NOW CLOSED"?!?!?! You are an absolute JOKE of a company... You had no problems picking up the damn phone to TAKE my money though... I'm phoning trading standards first thing Monday.. utter shambles

  • BavosoVincenzo Vincenzo Bavoso (@BavosoVincenzo) reported

    @Plusnet what a mickey mouse service is this? £35 per month for the slowest connection in the world! One company to be avoided!!!

  • ElvisAintDead97 Hannah 🐸🍄 (@ElvisAintDead97) reported

    @Plusnet No thanks we have decided to go with another internet provider who has managed to sort the issue out

  • DavinaM1612 Davina Morris (@DavinaM1612) reported

    @FIibbertygibbet Yeah. I been with plusnet several years good price & good service. x

  • BavosoVincenzo Vincenzo Bavoso (@BavosoVincenzo) reported

    What is going on with @Plusnet? What a mickeymouse #internet provider is this? And where is their #customer support???

  • scottyhtafc ? (@scottyhtafc) reported

    @Plusnet Our internet has been temperamental for the past week, and tonight it is not working at all. Please can I be compensated for our loss of service.

  • Joe23216510 Joe (@Joe23216510) reported

    @Plusnet hi, internet has been down for four hours. I’ve switched off and on a kazillion times. Is there a fault in my area? Postcode is GU98JU

  • littlerich27 richie lennon (@littlerich27) reported

    @Plusnet you lot really are the worst Internet provider in the country. Tomorrow I will be cancelling my subscription with you. Awful awful awful.

  • rantylars Ranty Lars (@rantylars) reported

    @Plusnet please make it stop. I haven't experienced hold music hell like this since I worked for an energy company... just put in a call back system already, not a good experience for a new customer waiting on the phone for information you could have given over SMS or email :(

  • Strop Stephen, of Strop 🇺🇦 (@Strop) reported

    I seem to be having issues with broadband in DE21 7ST @Plusnet are you aware?