Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 12/09/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Woking, Reading and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoking Internet
United KingdomReading Internet
United KingdomAldershot Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tpb1984tpb Tom (@tpb1984tpb) reported

    @OfficialPrest Never eaten a mr Tom bar. Don’t eat chupa chups. Did unfortunately have a spell where we used plusnet and that was bad. The guilt but also the horrendous reliability and service issues

  • KateKirk79 Katie Kirk (@KateKirk79) reported

    @musicmanleeds @Plusnet Useless!! I've had enough.Still waiting for them to explain why we're paying £40 for rubbish internet connection? We were pushed in to renewing 24mth contract all because we'd moved down the road and it would have cost loads for this move unless we renewed! Appalling.

  • AlixTraynor2 Alix Traynor (@AlixTraynor2) reported

    @Plusnet Hi...no internet since 23.12. Just the same as 2 weeks ago, signal strength says excellent but I have no broadband. If there is maintenance going on we would get a message so it can't be that. What's the reason?

  • Scottaeon Scott Heaton (@Scottaeon) reported

    @PaulHusband_ @Plusnet we had the same issue with bt for months. continuous call outs then they told us they’d moved the line half a mile up the road and that led to the signal dropping so we switched. Find out whos in the nearest green box to your home and go with them

  • suegiblin Sue Giblin #FBPE 🇪🇺💙🇨🇵🇺🇦 (@suegiblin) reported

    @Plusnet Hi. I am in France and need to cancel my SIM only contract with yourselves. The contact numbers on your website aren't working so please help. Thanks.

  • AlixTraynor2 Alix Traynor (@AlixTraynor2) reported

    @Plusnet No internet connection since 23:12 in GU27 2** 2weeks ago same thing, logged fault on down detector and here. Not good.

  • musicmanleeds Martin Sykes (@musicmanleeds) reported

    @March_Hare82 @Plusnet @Plusnet Just letting everyone know that after being with Plusnet for 5 years, terminating, paying my bill and having my account closed, they just sent me TWO emails asking me to set up a Direct Debit as I'm a new customer! Funny, or Useless?!

  • Plusnet Plusnet (@Plusnet) reported

    @lucygracee5 today or yesterday. Has the connection improved on your side or are you still having problems? Regards, Emily Plusnet Leeds

  • donile69 Donile📈 (@donile69) reported

    @Plusnet recently switched from sky broadband to plusnet and its fine in terms of watching stuff and general internet connection but when I’m trying to play an online game on the ps5 it’s terrible. Constant lag and rubber banding which was never there when we had sky. Why?

  • fisher_ceri Ceri Fisher (@fisher_ceri) reported

    @Plusnet totally fed up with Plusnet who claim that they're "only responsible for broadband to the property and you're pretty much on your own with WiFi and they can't guarantee any signal whatsoever!" Very poor!!!!!!