Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 02/01/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Reading and Alton.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomAlton Internet
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CraigMarston Craig ⚛︎ Marston (@CraigMarston) reported

    @ClaireLockett @Cazy_L @Plusnet Yes! PlusNet began going downhill when BT bought them and gradually changed stuff that had seemingly worked perfectly, to the **** systems they use 🙄

  • richard32hard roback (@richard32hard) reported

    @Plusnet retention service 40mins on hold, Glad I'm leaving-got to be a better service

  • AndrewD1553 Andrew Douglas (@AndrewD1553) reported

    @MarcAllera Through your Plusnet brand - you are responsible for my 94 year granddad who lives alone being cut off since October. Numerous engineer no shows, promised callbacks not materialising. He has still paid every bill on time. ‘Sync issue’ you are apparently unable to resolve.

  • cypkeo1 cypkeo1 (@cypkeo1) reported

    @Plusnet is there anyone who can actually help please? We should have been activated with fibre broadband yesterday our phone line and broadband still not activated. Called up this morning they tell me this wont be sorted till 2nd Feb. I thought plusnet Were award winning

  • stefandz Stefan Dzisiewski-Smith 💙 (@stefandz) reported

    @LucyGoesDating @virginmedia If it’s just internet you’re after, I’ve been with Plusnet for years. They are great, reasonable people, never had a fault with their service.

  • stevewhiteraven stevewhiteraven ☮️🕊️🌳🌹 (@stevewhiteraven) reported

    @VodafoneUK ITs ok now Plusnet were brilliant you, on the other hand, i am waiting until you take me to court for the money you think i owe you for not actually having a service ... I have all the evidence of your lies ..i will enjoy showing it

  • CorriganMJ Matthew Corrigan (@CorriganMJ) reported

    Dear @Plusnet I can handle having to phone you because the 'deal' you've offered me to renew isn't as good as the deal I'd get as a new customer. I can handle sitting here on hold - 35 minutes and counting. But this music. Dear God! It's deliberate, isn't it? #customerservice

  • bobdylandreamx bobdylandreamx (@bobdylandreamx) reported

    @Plusnet (cont) Why have I received confirmation of a grace period that was not applied? Why have both advisors i have spoke to about this said that they'll lift restrictions and then havent? Why am i paying for this shan service?

  • codemon18429317 codemonkey (@codemon18429317) reported

    @Plusnet Just had a really poor customer support experience from you Plusnet. Disappointed with this, as you take pride in providing first class support.

  • sarah_brown95 sarah brown;☆ (@sarah_brown95) reported

    @Plusnet @plusnethelp we have had ZERO INTERNET and NO ONE answers the phone to discuss this. This is severely impacting our jobs working through this pandemic. PLUSNET PLEASE HELP ALREADY. Last time I got through I was fobbed off and our bill was increased for no reason!!!