Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 12/04/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Woking, Reading and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoking Internet
United KingdomReading Internet
United KingdomAldershot Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • David36893765 David (@David36893765) reported

    @Plusnet April 28th 2020 my brother died of covid forced to work in bad conditions no offer to work from home told no money to do so staff forced to work or wont get paid you killed my brother and we as a family wont forget your lack of care for customer service staff

  • CharineJohn @CharineJohn (@CharineJohn) reported

    Had to pay a huge early get-out fee to my #broadband provider so I could rejoin @Plusnet. I'd joined a cheaper big-name company but it was disastrous. A few weeks into being back with @Plusnet & I think I have done the right thing. So nice to have good, reliable service again.

  • SuzanaGashi2 Suzana Gashi (@SuzanaGashi2) reported

    @Plusnet @plusnethelp Stay away from them worst company.

  • DevP89 Dev Patel (@DevP89) reported

    @Plusnet Definitely much better signal and service using the actual ee network.

  • McCarthaigh1953 Patrick McCarthy (@McCarthaigh1953) reported

    @Plusnet @plusnethelp Plusnet Customer Services - an oxymoron for 21st Century! From Q208625940 to Q213609987 nothing but fobbing off, kicking the can down the road, and wrongly selling solutions that don't work... Human contact req'd - not hard, you're only in Yorkshire!!!

  • Tom1959 Tom Henderson (@Tom1959) reported

    I think @Plusnet is broken. Internet has stopped working. Is it only me, or is it everywhere?

  • CrazyDogStephen Stephen (@CrazyDogStephen) reported

    @Plusnet @plusnethelp "stay connected"? Not if you're on a PlusNet connection where the line drops constantly and the support team tells you this is normal.

  • spoo4 Wolfenstein3D (@spoo4) reported

    @Cain_Unable This is why I like Plusnet. Can take a bit to get through but I've never once had "can you reboot your router" etc. They usually go "OK, I'm going to run a test on your line, ah yes I see there's a problem. I'll raise an engineer visit"

  • GAlexanderScott Grace Alexander-Scot (@GAlexanderScott) reported

    Awful service @Plusnet. Connection probs since opening acc. £65 fee for engineer if it turns out it's our fault but can't say what that fault would b beyond loose wires & blocking the modem. Don't think they can or will provide the service we're paying for and tied in till Feb.

  • xkarinx Karin Humphreys (@xkarinx) reported

    @plusnethelp @plusnet new customer now without internet for over a week. No idea what is going on!! Engineer visit hasn’t happened, no update...losing money as I can’t work. Beyond a joke 😡