Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 02/04/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Reading and Alton.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomAlton Internet
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • marriott7170 Stephen Marriott 💙 (@marriott7170) reported from Wokingham, England

    Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • its_me_simon_ Simon Hollands (@its_me_simon_) reported

    @Plusnet why are you so rubbish at dealing with customers? My mum has been waiting for a compensation cheque from you for over a month. Awarding winning customer service? I think not! Our next step will be the ombudsman.

  • radiokeef Keith (@radiokeef) reported

    @Plusnet no emergency alert to plusnet mobile ? Three different people didn’t get on plusnet . O2 phone came though

  • asmilewillhelp A Smile Helps (@asmilewillhelp) reported

    @Bajan20101 We avoid Sky and Virgin. Never watched all the channels they give you. Went with PlusNet.

  • angelusmalusuk SJ (@angelusmalusuk) reported

    @Plusnet I can't believe you've asked to speak to me on the phone when I have already told you that I CAN'T SPEAK on the phone! I literally can't speak on the phone and you've still asked. What use is it asking about customer's needs and then ignoring them?

  • StuMcConachie Stuart McConachie (@StuMcConachie) reported

    @Plusnet no mobile signal today, is your service down in IV30?

  • lanlith Mark Bailey (@lanlith) reported

    @PaulOBrien O2 got it and Plusnet. Giffgaff not and not 3 here! Half my family wiped out in a real emergency 😝

  • Oli66089261 Oli (@Oli66089261) reported

    @Plusnet is there any known problems with connecting to the internet through Plusnet today? I can't get the router to connect I don't know if it's a problem with the router or a bigger problem

  • nonbinarynabs Verne (@nonbinarynabs) reported

    @Plusnet Hi, my WiFi keeps dropping out. Is there a problem with your service?

  • ShirtlessKirk James Tiberius Shirtless Kirk 🚀 (@ShirtlessKirk) reported

    @SilvermanCarol @BBCBreakfast It runs over the BT Openreach network (like TalkTalk, Plusnet, etc.) so you'd only ever get as fast as you could with BT.

  • jjand00 jaz j (@jjand00) reported

    @plusnet you know your internet service is rubbish when it’s taking nearly 2 hours to complete an iPhone update