Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 12/08/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Woking, Reading and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoking Internet
United KingdomReading Internet
United KingdomAldershot Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MetalGearHazumu Pepper Roo (Hazumu) (@MetalGearHazumu) reported

    Our PlusNet Internet is proper ****. At this time it goes super slow,. I'm trying to watch a YouTube video at 80p and it is not having it. As a reference if I was doing this in the morning the same amount of devices using it it would be fine. I could even play online games.

  • tillaay_greer Tilly Greer (@tillaay_greer) reported

    @Plusnet broadband is actually dog ****

  • ChenowethHellz Hellz Chenoweth (@ChenowethHellz) reported

    @Plusnet what is happening today with your broadband service? It's dropped out at least 15 times in the last 20 mins? #drivingmemad

  • ruby20117 ruth beecing (@ruby20117) reported

    @Plusnet is there an outage I am in Manchester and no internet at all this morning. Very annoyed.

  • M4ttBriscoe Matt Briscoe (@M4ttBriscoe) reported

    @plusnet @plusnethelp Do not go with plusnet broadband. Incapable of providing you with broadband. Never call you back when promised. Shocking company

  • FionaKemp14 whisky pilgrim (@FionaKemp14) reported

    @plusnethelp My mum (81), was a customer for 10 years. Closed account after plusnet inability to resolve a direct debit issue.Plusnet apologise and issue refund. Now plusnet send letter via debt company wanting money. Customer service failing to resolve this. Shameful behaviour

  • AngellaHorner Angella Horner Freelance Poet and Artist (@AngellaHorner) reported

    Dear Plusnet Just to confirm I have left Plusnet to join EE. I have received my PAC for my phone 07717710029 number. I enjoyed your service, but am now in an area that only picks up EE signals. Thank you for your help. Please cancel my Direct Debit of £10.65 per month from today

  • SproutStenner Angharad Gladwin (Stenner) (@SproutStenner) reported

    @Plusnet any chance of sorting out my internet. Spent over 30 mins on phone yesterday told the problem was fixed but yet again no internet connection again today!

  • tonymc39 Tony McDonough (@tonymc39) reported

    I warned my sister that @Plusnet had an iffy customer service reputation when she decided to switch to them. And, right from the off, they haven’t delivered the router in time for the switchover. Great start lads.

  • _Marc_74 Marc (@_Marc_74) reported

    @firefly233 @bt_uk i have 72 on plusnet, i game, i stream i have multiple devices. i download movies daily... not an issue with the speed. i can get 300from tooli bit feel its a waste of money