Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 02/18/2026 06:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Windsor, Reading and Alton.

Loading map, please wait...
City Problem Type Report Time
United KingdomWindsor E-mail
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomAlton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Oxfordite Rupert wilson (@Oxfordite) reported

    @plusnethelp When does Plusnet, seeing 0.4mbps sync speed on customer migration line, decide that something is wrong on the line?

  • mikegunnill Mike Gunnill (@mikegunnill) reported

    @plusnethelp Broadband down & off since 07.00 hours. Where should I report this to, as PlusNet customer? Thx

  • kartb4horse sharonh (@kartb4horse) reported

    @Plusnet wondering if you can help. Having real problems with connection dropping constantly on broadband. Have installed a bt hub 6 yesterday which improved speed, as that was previously also an issue, but we are still having connection dropping several times.

  • Kryptic_Lion Honoris KrypticLion (@Kryptic_Lion) reported

    Hey Internet, could you maybe not be broken so I can watch films and streams? Thank you (PS anyone else on plusnet having issues)

  • HarveyWaddi big rock with man (@HarveyWaddi) reported

    @Plusnet genuinely the worst internet connection I’ve ever experienced. Appalling that you charge money for this. You should be paying me to use it.

  • RobBS25936512 Rob in Stowmarket, UK. 🎸🥁 ⛽️🏍⚡️🚙 (@RobBS25936512) reported

    @plusnethelp I refer to my last question no. 211592826 as I am still having major problems with my PlusNet Internet connection. It has degraded even further and is now extremely sporadic. This being the first time it has been active for over 20 hours - I am still paying, so HELP!

  • Oxfordite Rupert wilson (@Oxfordite) reported

    @plusnethelp Your reply almost, nearly, just about, answers my query. — the key question: Does Plusnet consider line termination within a property to be their responsibility as part of the service? I’d like something approaching a yes or no answer here..

  • MrPeterUnwin peter unwin 🇬🇧 (@MrPeterUnwin) reported

    @plusnethelp Hi, thanks for responding. I am currently a (renewed) Plusnet customer. I was hoping to upgrade earlier this year, hence query. Code EH10 7HU No. 65. (Openreach installed to this area last year). Regards,

  • bluesbarbers Wendy KL Martini 🌈🇬🇧 (@bluesbarbers) reported

    @Plusnet @plusnethelp worse customer service still!! Switch to fibre & they admitted forgetting to post modem but cut off my broadband no internet for a week & I need it for my job!! have to wait another week Still won’t send one out next day say I have to buy one elsewhere FFS

  • largoatsecurity Largoat (@largoatsecurity) reported

    Hey @Plusnet. I've got a brilliant idea for you that could help you improve customer experience. Send out the router BEFORE services are due to go live. Not 1-2 days after. Just a thought.