Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 01/05/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Alton, Reading and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomAlton Internet
United KingdomReading Internet
United KingdomWoking Internet
United KingdomReading Internet
United KingdomAldershot Internet
United KingdomReading Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MichFosb Michael Fosbrooke (@MichFosb) reported

    @Plusnet I'm a customer and want to add an additional service. The website didn't allow it. I rang the helpdesk but was on hold for an hour and 18 minutes before giving up. I tried the online chat bot but its logic is flawed. I replied to email but its not picked up. Any ideas?

  • PunkOpaque ThePunkOpaque (@PunkOpaque) reported

    @Plusnet your website is saying 'technical issues' Broken again.

  • Helenpilson1 Helen pilson (@Helenpilson1) reported

    @Plusnet can someone please help me. I need information on my plusnet sim abroad.

  • legendkiller2k8 LegendKiller2k ™⚪ (@legendkiller2k8) reported

    @Plusnet Please no need for you to apologise it's your complaint section that are waste of time, it is with the Ombudsman service now, all for £1.50p/m you're losing a customer.

  • Nataliejo1287 Natalie Jones (@Nataliejo1287) reported

    @OpenreachHelp Your organisation has been in dialogue with @Plusnet constantly why have you not suggested and carried this out!! Not acceptable to throw that back as an answer. Woeful Customer Service. Maybe you can do this tomorrow as you suggest.

  • Mike_Page Mike Page (@Mike_Page) reported

    @Plusnet Hi. I keep getting emails from you indicating that our email mailboxes are approaching, or now over, 1GB. But when we log in (to Webmail - terrible interface btw) we can’t see any emails that need deleting. The email instructions make no sense. Please advise.

  • BuryCasual87 Mike P (@BuryCasual87) reported from Plymouth, England

    Woke up this morning with really poor WiFi from @Plusnet. Never had any problems before today. Anyone else having a problem? Noting will work via WiFi? Even my Google chrome won't play the radio it's that poor? Not good

  • maidment_zena Zena Maidment (@maidment_zena) reported

    @JStewkesbury @GellertDepp Damn got to change my Plusnet to sky 🤔👍 or my country lol

  • MatthewHewitt84 🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 🐝 (@MatthewHewitt84) reported

    On Plusnet Fibre Extra which I use to get 75mb but overtime I’m now 53mb. I can get Full fibre 75mb for £25.99 pm, crap really 150mb package better but not at £31.99! Expected better package and cheaper prices @Plusnet

  • bopthehonest Stephen Booth (@bopthehonest) reported

    @Plusnet Hoping you can help…I arrived in Calgary, Canada earlier today but I can’t roam unless connected to WiFi. I’ve checked my roaming settings and they are correct and I have data available.