Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 12/28/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Reading, Woking and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomWoking Internet
United KingdomReading Internet
United KingdomAldershot Internet
United KingdomReading Wi-fi
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • marriott7170 Stephen Marriott 💙 (@marriott7170) reported from Wokingham, England

    Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lozphie Lauren Hurford (@lozphie) reported

    @Plusnet are you aware of any signal/wifi issues in the Putney area. Our WiFi has been dropping in and out for a few days now

  • billy_burrett Billy burrett (@billy_burrett) reported

    @Plusnet Can you sort your damn website out! I've been trying to pay my freaking bill for 3 days and now I can't use my wifi! I'm not calling just to go through an automated system and then be on hold for 3 weeks! I have things I need to do

  • Plusnet Plusnet (@Plusnet) reported

    @TPreston13997 Hi there, Thank you for your message and we are sorry for the delay with our responses. Unfortunatley if you were to cancel your broadband service with us, your email address would be cancelled too. Rafiqe - Plusnet Sheffield

  • Keldo79 K (@Keldo79) reported

    @Plusnet any issues in EH22 2QR area, it's just stopped working

  • cool2bginger cool2bginger (@cool2bginger) reported

    @Plusnet, no answer on the phones, no answer from direct messages. Your customer service is shocking. Any chance of someone actually getting in touch???

  • StuartLussi Stuart Lüssi (@StuartLussi) reported

    @Philllb49Phill @Plusnet Having the same issue in Edinburgh since yesterday evening. Coming and going constantly.

  • Philllb49Phill Phill Bunton 🇺🇦💙👑🇬🇧 (@Philllb49Phill) reported

    @Plusnet I live in Southampton, SO16 8DB, my wifi is slow at best and keeps dropping are there local issues?

  • TerenceLAU17 Terence LAU (@TerenceLAU17) reported

    @Plusnet I agreed to start the new broadband service on June 20th, but have not received your device to this day. Is it normal?

  • SpectrumNez SpectrumNez (@SpectrumNez) reported

    @Plusnet @kylemtenten Hi. I’ve just seen this message and my father in law has had this email too. He’s 85 and vulnerable. Support tell me there’s nothing they can do, we’re just going to lose the broadband, phone line, and incur a £280 charge!

  • jon_theo Jonathan Theobald (@jon_theo) reported

    @Plusnet How does Call Protect work, and how do I avoid losing calls I actually want? I’m a customer and can find zero information about this option on your website. Thanks