Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 02/27/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Staines, Egham, Windsor, Reading and Alton.

Loading map, please wait...
City Problem Type Report Time
United KingdomStaines Total Blackout
United KingdomEgham Wi-fi
United KingdomWindsor E-mail
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BrianRi01324919 Brian Rice (@BrianRi01324919) reported

    @Plusnet Hi. I can't log on via the website to sort out my email. Outlook is currently trying to download 600 old emails to my account and I can't stop it! Is sign in then nothing!

  • FinLizzy FinLizzy (@FinLizzy) reported

    @Plusnet - plusnet direct debit in my banking app still showing as £35.93 despite arranging monthly payment of £18.95 in March and complaint ref 224545915 and subsequent refunds. PLEASE SORT THIS.

  • alanh47 Alan H (@alanh47) reported

    @Plusnet Some of us had a problem with our email accounts today. Lots of old emails being resent multiple times to our inboxes, emails dated before 23 May 22 missing from our Webmail inboxes etc. We have raised the topic on the PlusnetCommunity Forum. Can someone respond please?

  • HelenHilton7 Helen Hilton (@HelenHilton7) reported

    @PhilipMcNulty2 @Plusnet I've had the same issue aswell today. To then ring and them tell me it's a problem their end. Frustrating

  • Tonylockkeeper Anthony Walker (@Tonylockkeeper) reported

    @Plusnet what do we have to do get our problem resolved with the worst mobile service provider in this country my wife has not been able to use her phone for over 2weeks ofcom complaint coming

  • Plusnet Plusnet (@Plusnet) reported

    @FPL_PANTHER Thanks for getting back to me, to find out what the charges are you need to give the Customer Option Team a call on the above number and they'll be able to run you through the contract details as well as termination charges. - Curtis, Plusnet Sheffield

  • tigertubs55 melvin knowles (@tigertubs55) reported

    @Plusnet Not very good customer service. Have the question twice now yesterday and today. What is the problem with the network in CM1 2HS area A response would be nice been a customer for several years now expect a better service

  • Sweetman_S Simon Sweetman (@Sweetman_S) reported

    @Plusnet Broadband down at CT93BG. You don’t recognise my account via text and no way to get through on phone

  • dickfleur1 richard (@dickfleur1) reported

    @Plusnet my router is not working properly u can't use 2 devices as it will keeps pausing and trying to load, the router light on the front has gone dark and I've tried resetting it but nothing. Can you fix it please

  • JonnyManc Chris Schofield (@JonnyManc) reported

    @Plusnet what happens if I have technical issues between 8pm and 8am (hint...I do)?