Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 12/16/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Reading, Woking and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomWoking Internet
United KingdomReading Internet
United KingdomAldershot Internet
United KingdomReading Wi-fi
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sparkslabs_com Michael «*» (@sparkslabs_com) reported

    . @Plusnet My phoneline and broadband have been taken down this morning without any notice for what appears to be pre-planned work - out phone mast has been taken down. Why haven't you notified me of this in advance, and when is it going to be fixed?

  • Quinny1808 Ken Quinn (@Quinny1808) reported

    @Plusnet What the hell is going on with your service? Joined a few weeks ago with the promise that because my wife works for the nhs from home, your service would be good. Having nothing but problems. This is unacceptable. Your bot says all is good when it is not..(1)

  • PeterMo82489180 Peter Morgan (@PeterMo82489180) reported

    @Plusnet Still have not been connected for a new broadband phone line contact ! Plusnet keeps telling me there is additional services on my line ? I do not have a phone line connected and have never had a phone line or broadband or anything so....how can I have this problem??

  • kevkerpow • • KEVIN PEARSON • • (@kevkerpow) reported

    @Plusnet @grqc Yep....still down. Over 24hrs now..not good. Lack of information from Plusnet is dire!!

  • sparkslabs_com Michael «*» (@sparkslabs_com) reported

    @Plusnet I'll be expecting compensation for lack of service at this stage - especially given you knew this would be happening and couldnt be bothered to notify me, nor respond now either by phone tweet or SMS

  • nihan_gln Nihan (@nihan_gln) reported

    @Plusnet No internet service since yesterday morning! More than 28h! Customer service doesn’t pick up phones, total silence instead! This is unacceptable!

  • BuryCasual87 Mike P (@BuryCasual87) reported from Plymouth, England

    @Plusnet Any idea what's going on with your service? The WiFi keeps cutting out numerous times a day and even numerous times an hour. All day yesterday it was doing it and once again the same this morning. Getting quite annoying now

  • sparkslabs_com Michael «*» (@sparkslabs_com) reported

    @Plusnet I tweeted you a couple of hours ago about our internet&phoneline going down. It appears to be planned work but no notification, no warning, no notice of timescales, no compensation. Is anyone actually there today? and what the heck is going on?

  • baldbookgeek William James (@baldbookgeek) reported

    @Plusnet my internet is running so slow hasn’t been right since it want off at random a few days ago

  • topspong Victoria Sponge (@topspong) reported

    @Plusnet my broadband has been up and down and very slow since the outtage yesterday. I see others are reporting the same. The issue is not resolved.