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Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Frimley, England

The most recent Plusnet outage reports came from the following cities: Reading, Staines, Egham, and Windsor.

CityProblem TypeReport Time
Reading Internet 1 month ago
Staines Total Blackout 1 month ago
Egham Wi-fi 2 months ago
Windsor E-mail 2 months ago
Reading Internet 3 months ago
Reading Wi-fi 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • carlospinto08
    Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • rallen444
    🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HandleMaddie
    Maddison Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HandleMaddie) reported

    @virginmedia Tried the reset and seemed to work for a short while. WiFi dropping on all devices again tonight. So frustrating, never had this issue with Plusnet 😕

  • Dalhug_98
    A Hughes (@Dalhug_98) reported

    @Plusnet Since joining Plusnet I've been without service for nearly a week, I have been sent three identical, equally useless, routers, and my Wifi coverage has been compramised so badly that I have to use mobile data in my kitchen and bathroom.

  • _dAveFletcher_
    dAve Fletcher 💙 (@_dAveFletcher_) reported

    @aliengirlludii @CarrieHFletcher Think I said that in a round-a-bout kinda way, which is why I suggested checking with BT on performance issues. I used to work for Plusnet when they were Force9 Internet, their customer service is one of best around might work better for getting things sorted if no joy from BT.

  • joe_deakin
    Joe (@joe_deakin) reported

    @plusnethelp @Plusnet your broadband service has significantly dropped in standards. Intermittent services...don’t think I’ll be renewing with you...in fact, if I could cancel now I would.

  • saramttnez
    Sara M. ☜ (@saramttnez) reported

    @xoalexo @virginmedia @Plusnet Virgin’s service is the worst. We spent like a MONTH a while ago trying to call them because we had an issue, and it was impossible.

  • TrailerParka
    Josh Parka (@TrailerParka) reported

    @Plusnet You’r service is an absolute joke I’ve been waiting a month for an install date! I’ve had my order cancelled multiple times without notice. As for your customer service I’ve been consistently lied to and passed around your switchboard like a rag doll. #poorservice #joke

  • AdamBanksUK
    Adam Banks 🌸 (@AdamBanksUK) reported

    @alfaqfour @Bee42681881 @bmccul3 Major players: BT Mobile*, Plusnet Mobile*, Utility Warehouse Smaller firms: 1pMobile, The Phone Coop These ALL use the EE network. No need to use EE to get their network.

  • QuestionerMoney
    Adrian of the MQ variant (@QuestionerMoney) reported

    @cheshiretoad I look at Which magazine ratings for service. But even when I pick recommended providers like LV and Plusnet I still have problems. I wonder what the worst of them are like.

  • mrdaveyoung
    Dave Young (@mrdaveyoung) reported

    Anyone using #plusnet SIM only mobile contracts? Wondering what the service is like.... Good, bad or indifferent?!

  • plusnethelp
    Plusnet Help (@plusnethelp) reported

    @LA_Manchester Hi Liam, customers can get in touch with us by calling our Support on 0800 432 0200 or by sending us a message over Social Media. - Curtis, Plusnet Sheffield