Plusnet

Plusnet Outage Report in Frimley, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frimley, Surrey, England 03/09/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frimley, Surrey, England

The most recent Plusnet outage reports came from the following cities: Reading, Staines, Egham and Windsor.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomStaines Total Blackout
United KingdomEgham Wi-fi
United KingdomWindsor E-mail
United KingdomReading Internet
United KingdomReading Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • luie_88 Luie (@luie_88) reported

    @Plusnet Hello. It seems like broadband has been impacted by the weather but your website service status is reporting no cases nationwide? Internet has been down here since last night. Thank you

  • tandleman Tandleman (@tandleman) reported

    @Plusnet Yet more connection problems despite 34mbs download speed. No connectivity to devices. Reported it to you via DM.

  • dresdeb Beccy Dresden (@dresdeb) reported

    @MorganLilyGray1 @Plusnet Oh no 😫 Always seems to happen after the support team have finished for the night too, right?!

  • MorganLilyGray1 Morgan Gray (@MorganLilyGray1) reported

    @dresdeb @Plusnet Yep! It’s typical, happens when no one can help. It’s really annoying too cause I was waiting for a phone call 🥲

  • DAVIDTUFFIELD DAVID TUFFIELD (@DAVIDTUFFIELD) reported

    @Plusnet Rubbish service. Your supplier Openreach failed to connect me twice this week. Now had to go back of the queue and wait till they can fit it in.Meanwhile no Internet for a week..it was a simple transfer from a sister company that couldn't be managed professionally.

  • MsPaulineMarks ♥Pauline Marks♥ (@MsPaulineMarks) reported

    @Plusnet Hi Matt, just checked my junk mail and for some reason this is the only one of the emails you sent that's gone in there, so found it! Yay. Thanks for your help

  • Thursytes David Norman (@Thursytes) reported

    @Plusnet You are aware that my pension has not increased as much as those which you have confirmed. You're just another greedy provider, claiming cost increases which must be passed to the customer.

  • reviewsandtings still social (media) distancing (@reviewsandtings) reported

    really furious with @plusnet who have - for the second time in as many weeks - fudged up my internet upgrade and left me with no service at all (and therefore left me in a position where i am unable to work). lads, if i cannot work i cannot pay my bill!

  • heafod Ian Head (@heafod) reported

    I am astonished. #Plusnet raising prices for existing customer 9.3% more than new customers. Then messaging me with proven lies. Shocking!

  • JulieGrigg1 Julie Grigg (@JulieGrigg1) reported

    @Plusnet come on what’s with the appalling service late night?? This is not what we pay for