Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 01/18/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet Is back again now, was down about for hours though. Cheers

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • poorscousertom Steve 🐟🎩🇬🇷🇪🇺 💙 #European (@poorscousertom) reported

    Lost track but @Plusnet have made contact with @OpenreachHelp and there is an issue with the box. It’s only taken a week to get back to @Plusnet 🤬🤬🤬🤬🤬🤬🤬

  • JustGayla_TTV JustGayla_TTV (@JustGayla_TTV) reported

    @Plusnet we've had two calls with you today regarding our internet continuing to drop out, I can't remain connected to the internet for more than 5 minutes before it drops out, reconnects, drops out and so on... It seems this may be a wider scale issue, can we get an update?

  • Adrienne_kewley Adrienne kewley (@Adrienne_kewley) reported

    @Plusnet @Plusnet Support question number #229369239 I’ve had to take to social media to try and get my problem resolved I seem to be getting ignored and not helped at all.

  • ShahHita Hita Shah (@ShahHita) reported

    @Plusnet please try to avoid going to plusnet,worst service ever.Having business account and no internet from last 6 hours been on call for ages and nobody knows what they are doing

  • dw8cp Damien (@dw8cp) reported

    I cannot stress how **** Plusnet WiFi is, literally don't play online MTTs anymore because of it it has already cost me so much. Also can't enjoy gaming with ******* dcing every 20 minutes man **** this

  • AndyPetty101 Andy Petty (@AndyPetty101) reported

    @Plusnet The actual issue was resolved within the timescale advised by your maintenance bot. My overriding issue was that your service status isn't updated. Had it shown there was an external fault that you knew about I wouldn't have wasted an hour trying to reset my router.

  • laf100 Lea Freeman (@laf100) reported

    @Plusnet you have told me there is a local problem with my broadband detected in 21st Nov & will not be resolved until the 5th - surely I must be compensated for this extended outage?

  • cavemanmartin Martin Caveman *WOKE* 3.5% 🔶#FBPE 🇫🇷🇬🇧🇪🇺 (@cavemanmartin) reported

    @Plusnet That was last week. My problem has been sorted. Thanks.

  • Adrienne_kewley Adrienne kewley (@Adrienne_kewley) reported

    @PlusnetOfficial @RunYorkshire @PlusnetOfficial I actually signed up with another provider but had a call from plusnet persuading me to stay with them and offered me a £75 reward card to do so, this is what persuaded me to stay, so I agreed to renew my contract. I then had to cancel with my new provider.

  • TheCEOexpert Roger Harrop (@TheCEOexpert) reported

    @Plusnet Hi Adam, Yes the signal both my wife and I never get more that one bar at home and often no signal atall which is hopeless. Just been to Norfolk for a few days and no signal atall there! I wish we hadn't moved from Vodafone.... 07900697160 & 07914988012 Roger