Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 03/01/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet Is back again now, was down about for hours though. Cheers

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RebeccaTope Rebecca Tope (@RebeccaTope) reported

    @Plusnet It's on again now, albeit terribly slow. My problem is that contacting you relies on driving to a friend's house when I can manage it - which is not always easy. For the moment we'd better leave it. Raising a ticket is never much fun.

  • tchambers1969 Tony Chambers (@tchambers1969) reported

    @Plusnet any issues with service in the HP9 area ?

  • tonywithers14 tony withers (@tonywithers14) reported

    @Plusnet There’s nothing more that you can do I assume?I will be cancelling with immediate effect I am not getting the service I am paying for it’s seriously shocking 😡

  • hanoldfield Hannah Oldfield (@hanoldfield) reported

    @Plusnet hey, we waited all day for an engineer not to come. Since been told we don’t need one to connect us up. Going round in circles on the phone. Can you help please?

  • AndyCrossley13 Andy Crossley (@AndyCrossley13) reported

    @Plusnet I have a metronet email account which you provide through your webmail portal, I have not received any emails in the last 4 days even though I know some have been sent to me. How can I resolve this issue.

  • anniegalanti Annie Galanti (@anniegalanti) reported

    @Plusnet Is there an issue with service in the Wareham area? I have 3 phones assigned to the EE network (2 plusnet and one EE) and none of them can dial or receive calls.

  • TangiblePunks Tangible Punks (@TangiblePunks) reported

    @Plusnet @Plusnet hi no internet- hub flashing orange- is there an outage (East London

  • blackpooljane Jane Stuart 🗼⚽️👩🏻‍💻🍊 (@blackpooljane) reported

    Considering switching broadband provider (from Virgin). Whole house coverage (BT?) & good customer service (Plusnet?) are the most important criteria. Any recommendations?

  • parry_angharad Angharad Parry (@parry_angharad) reported

    @Plusnet Hello, we are having internet issues and it seems to be the same problem as last time. I have sent a DM.

  • Plusnet Plusnet (@Plusnet) reported

    @ejames500 Hi Elle, I'm sorry to hear you're having trouble replying to the email we sent. If you can look at the contents of the email, there should be a specific link which takes you to the open ticket on your account, where you can leave your replies. -Tony Plusnet Sheffield