Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 12/27/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KirkMoritz_1to1 Kirk St Moritz (@KirkMoritz_1to1) reported

    @Plusnet took over John Lewis Broadband and now WANT £90 odd pounds to end a 3yr contract Never Plusnet or John Lewis again #CostOfLivingCrisis #ripoff @Offcom

  • Samshapter Sam Shapter (@Samshapter) reported

    @Plusnet we moved in to our new home on the 1st September and still no internet!! Groundsmen came and laid a new fibre line but didn’t use any protection around the cable so the cable was broken. 4 months have gone by and nothing!! Very disappointing 👎🏻

  • paulofdarlo Quinny (@paulofdarlo) reported

    Hi @Plusnet My mum is a plusnet broadband/phone customer. She is on pension credit guarentee an I am wondering if she is entitled to your social tarriff. She 6 months into an 18 month contract. Is it worth her calling you to discuss and if so what information will she need?

  • hlwudarski Hannah Wudarski (@hlwudarski) reported

    Hi @Plusnet, are there any problems in the BS10 area? We had a fault on our line that was fixed a week ago, but the router is flashing orange today and we have no connection. Thanks!

  • Plusnet Plusnet (@Plusnet) reported

    @Donnasteward11 By post: You can send a letter of cancellation to Plusnet plc, The Balance, 2 Pinfold St. Sheffield, S1 2GU. It is recommended that for your own peace of mind, any letter containing a cancellation request for cease of service is sent by recorded delivery. -Mike.P Sheffield

  • DavinaNanaDee Davina Martin (@DavinaNanaDee) reported

    @OpenreachHelp No I reported it on Wednesday and have rung plusnet multiple times, been given lots of fix by times which haven’t happened and they are saying open reach have a hardware issue with part on order. I’m assuming at the exchange.

  • AlexJamesHaines Alex Haines (@AlexJamesHaines) reported

    @itf @Scott_Helme @Plusnet Sadly I'm having to leave as they no longer want mine nor some of my thirty referrals custom. There are rumblings that all resi will be moved after they've moved all of their SME this year. I've seen support drop like a rock recently and have a 1 hr SLA that is regularly broken!

  • m1kebriggs Mike Briggs #FBPE #RejointheEU Pigoneer (@m1kebriggs) reported

    @LouiseScott1377 Was with Plusnet for years ..superb service...

  • marianlouise Maz (@marianlouise) reported

    Not too impressed with @Plusnet sending me a bill for January at a higher rate with zero reminders about contract coming to an end in last bill. First time I’ve been really disappointed in their service.

  • LouiseScott1377 Louise S🎩🏴󠁧󠁢󠁷󠁬󠁳󠁿🐟🌹💙 (@LouiseScott1377) reported

    @ShirtsofNeil I'm going on a nice dog walk to clear this hangover. Tbf it's not that bad considering lol. Plusnet come early and fix my broadband and I'll be a very happy girl