Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 02/22/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Mini32025347 Mini (@Mini32025347) reported

    @Plusnet Did a couple speed tests, got 300-2000 ping/ms, 2-8 download and 0.2-0.9 upload, anyone can help me out?

  • andiminshall Andi Minshall (@andiminshall) reported

    @Plusnet broadband and phone line up and down like a fiddlers elbow over the last few months, had a brand new line put down last month and still having problems. What's going on???

  • cdodds74 Chris Dodds (@cdodds74) reported

    @Plusnet Why is there no option to cancel BT sport app on your website? I want it cancelled as well as an explanation please as to why it is so difficult to do so?

  • Christy24576284 Christy Anderson (@Christy24576284) reported

    @Plusnet Hi, I have a very patchy internet connection at the moment. The router is connected to everything apart from the internet. It occasionally will re-connect, but only last for around 5 minutes or so and the cycle continues. It had been like this for 2 days now. Any help?

  • kfmag Mrs Barlow (@kfmag) reported

    @Plusnet Once again I find the service that you give unsatisfactory- it seems that if ever there is a problem ( which there often is ) that we are left to trouble shoot ourselves . Please rectify our issue ASAP as we need our connection for work . Many thanks

  • Martin76x Martin - (@Martin76x) reported from Inverness, Scotland

    @Plusnet Lmao ,,, you say I can’t discuss the the billing issues but you come to me for payment ? Use the payment you credited to my acc to pay the bill

  • thebundocks Mike B (@thebundocks) reported

    @Plusnet I left 4 years ago and the account was never terminated/closed - I an not a customer anymore but your systems thinks I am

  • JacintaAcero J a c i n t a. (@JacintaAcero) reported

    @Plusnet And just like that, you service is down again!

  • zara_a86 Zara A (@zara_a86) reported

    @bt_uk Thanks for your reply. Unfortunately, my husband and I have been tirelessly trying for almost two months. We’ve been told it’s a tags issue and we’ve been repeatedly messed around by Plusnet. @Plusnet @plusnethelp

  • MC_PT MCPT (@MC_PT) reported

    @Plusnet Not impressed with the service so far. The WiFi signal doesn't reach rooms that Sky used to. Tonight there's no internet at all.