Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 12/25/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet Is back again now, was down about for hours though. Cheers

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • UsmanKh76967444 Boris Donchenko (@UsmanKh76967444) reported

    @EE PlusNet uses your network and has better deals.

  • OrsonHale Orson Hale (@OrsonHale) reported

    @Plusnet what’s going on? We’ve had no internet for 5 days now and can’t process card payments. You said it would be sorted by midnight last night and we’re still without internet. All of the support numbers on your site are not recognised by the operator…. What a shambles

  • Markat101 Mark Taylor (@Markat101) reported

    @Plusnet 5th tweet - no reply- customer service zero

  • HarbourAdam A742321 (@HarbourAdam) reported

    @Plusnet do you still have online chat support ? I can’t find it anywhere! Need my broadband line rest …..

  • CJLeadbetter Charlie Leadbetter (@CJLeadbetter) reported

    @Plusnet sort your service out, first lying to us about internet speeds to get us to take out your service. Now without internet for 3 days and unable to cancel. Whatever you do, do not use plusnet broadband.

  • 5corpionPrince Prince90612 (@5corpionPrince) reported

    @Plusnet I know you probably wont let me go without adding the charges but please Im begging u to help me. Ive been unemployed for 13 years due to medical reasons & all these bills are building up. Its hard to go shoppin with little money left.Been your customer for over 6 years

  • rayoneill1985 Ray Oneill 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇪 (@rayoneill1985) reported

    @spudlling @Plusnet @TalkTalk Talk talk are shite lol.... I've never had an issue with plustnet just need to find out where my new router is lol

  • MamaBearwill MamaBear (@MamaBearwill) reported

    @Plusnet I’ve tried contacting purecard as was previously advised but cannot get an answer. Just curious if this reward was from plusnet why do I have to chase this up? Customer service surely should do that?

  • skytrainbkk Pat Mooney (@skytrainbkk) reported

    @Plusnet keeps asking me to sign in total carp service you keep messing me about Skytrainbkk,

  • Plusnet Plusnet (@Plusnet) reported

    @KayMillard11 Hi Kay, thank you for getting in touch and I'm sorry to hear you're experiencing problems with your connection, If you could DM me your account username I'd be happy to run some tests on your line. Duaine - Plusnet Sheffield