Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 01/12/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ntilling Nicola Tilling-Clarke 🏴‍☠️ (@ntilling) reported

    @Buck1e @JasonManford He definitely has Plusnet, it’s awful!

  • pcbosworth Philip (@pcbosworth) reported

    @Plusnet I thought there was supposed to be no preferential treatment of network users? How come my wife (EE customer) gets 2-3bars of 4G and my daughter and I get no signal (Plusnet customers)? We have the same phones.

  • SteveBerke1 Steve Berke (@SteveBerke1) reported

    @Plusnet I bought a new sim but paying your direct debit on another account so I wish to cancel my old direct debit.

  • empKellark1 Kellark (@empKellark1) reported

    @Plusnet I've been trying to get in contact since yesterday morning about my direct debit issue. And I've still received no response.

  • rillion9 Tim (@rillion9) reported

    @Plusnet WHY HAVE I GOT NO MOBILE INTERNET? YOU'VE JUST TAKEN A MONTHLY PAY, I HAVE NOT GONE OVER MY DATA ALLOWANCE NOW OR LAST MONTH, SO WHAT'S THE PROBLEM????

  • Plusnet Plusnet (@Plusnet) reported

    @kerryhappygirl Sorry Kerry!My second reply to your tweet sent as a private message. It should be "inconvenience caused. I can see that your connection was down on Tuesday but now looks to be back up and running. Please let me know if you're still having any problems" Regards Emily Plusnet Leeds

  • LeafletsInLincs Karl Anders 🇺🇦 (@LeafletsInLincs) reported

    @JasonManford Surely as the fat bloke that advertises Plusnet you should get a decent service.

  • IIUKIIBADWOLF Deane (@IIUKIIBADWOLF) reported

    @JakDahlia Yh, had TalkTalk a few years ago. Internet stopped working after a year and they wouldn't do anything about it so went to plusnet, no problems with them.

  • sjnassoc Steve Jackson (@sjnassoc) reported

    @Plusnet hi - I’m frustrated! Got a new hub2 today, all seemed ok to set up but it took my device to a “login” page with no info on what to do next. There was blue light on hub but no internet access. I presume I need to add my broadband username &Pw somewhere?

  • Plusnet Plusnet (@Plusnet) reported

    @boabsmith45 Hi Michael I'm sorry for us taking a long time to reply, we're much busier than usual at the moment. I'm sorry that there's been an issue with your service too, I'd like to make sure were doing all we can to help, please send us a DM with your username. - Adam - Plusnet Sheffield