Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 02/01/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • BILDERBERG_GP Peter Jeffries #IsleofWight (@BILDERBERG_GP) reported from Newport, England

    @Plusnet Is there a mobile signal problem on the Isle of Wight? Last two days I've had no signal?

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet Is back again now, was down about for hours though. Cheers

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cosacee88 Cosa (@cosacee88) reported

    @Plusnet internets been down since 9pm today had to embarrassingly call work and say i cant work from home today and iv had a loss of earning fault logged and still no resolution. plusnet are a dismal company.

  • RickBrack4 RickBrack (@RickBrack4) reported

    @Plusnet your customer services really need an overhaul. Ordered broadband many weeks ago. Still without service partly due to your internal systems seemingly in chaos. Wished we’d gone elsewhere

  • Plusnet Plusnet (@Plusnet) reported

    @techreverie Hi there Jim, I've just checked and can see that the disconnection was due to an major service outage which has since been resolved. Really sorry for any inconvenience caused and everything should be fine now. - Adam - Plusnet Sheffield

  • TohurH Tohur honda (@TohurH) reported

    @Plusnet @plusnethelp hii since last night wifi has been going off and on and today its super slow an engineer came out not to long ago so cant see it being anything to do with the line

  • snalty sam (@snalty) reported

    @eepgjd @Plusnet Our BT broadband is down in s6 too so I imagine it's a broader @OpenreachHelp problem.

  • candacecambden MayhemMakes 🙂🌸 (@candacecambden) reported

    @Plusnet Hey, ever since my iPad updated, it keeps dropping our WiFi randomly. Any idea why? No issues previously.

  • igfield73 Ian Greenfield (@igfield73) reported

    @Plusnet I'm really not bothered, in 1 weeks time I give you my month's notice. Terrible and out of date hardware and you want me to do all your trouble shooting. Woeful. @Plusnet

  • christinemccan8 Christine (@christinemccan8) reported

    @Plusnet any news on the internet outage in S6 please?

  • emrellis em (@emrellis) reported

    @Plusnet I’ve already sent a complaint but I won’t expect to get much from it

  • BunnySuicida Martin S Dixon 💙 ART CALLUX (@BunnySuicida) reported

    Hello, @Plusnet. I live in the S75 postcode and have no internet access since this morning. Is there a larger outage in the area?