Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 02/23/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet Is back again now, was down about for hours though. Cheers

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • elizabethberre1 Elizabeth Berrett (@elizabethberre1) reported

    If you’re a student, please never go with Plusnet. My housemates and I have been waiting since 20th September for a router to be delivered. All we are being told is that they’ll send a new one out. No accountability whatsoever to find out what’s happening. Absolute joke @Plusnet

  • Plusnet Plusnet (@Plusnet) reported

    @OwenRatcliffe13 Hi Owen, I'm sorry to hear about this. If you're still having issues, please send across your Username via a DM please. - Curtis, Plusnet Sheffield

  • mattjslee Matt (@mattjslee) reported

    @Plusnet Hi can you DM me please - have an issue I’d like to sort out. ta

  • McDougallSophia Sophia McDougall, MSt (@McDougallSophia) reported

    @Plusnet Internet went down late last night. This morning all claimed to be fine: lights blue, supposedly connected, but couldn't get online, except, intermittently, YouTube. No fix I tried worked.

  • Trekky2012 Mark (@Trekky2012) reported

    @onevoicesinging @Plusnet Problem is they only have 1 router and it’s rubbish. Supposed to get up to 76mb which is ok on wired connection but generally only get around 30mb on wireless 👎

  • Plusnet Plusnet (@Plusnet) reported

    @TheMagnusShaw Hi Magnus, I'm very sorry for any inconvenience that this caused you. I can see the drop in your connection but it appears that everything is now back up and running. Please let us know if you're still having any problems. Regards, Emily Plusnet Leeds 🌞

  • MjphotoInfo Peter James Morgan (@MjphotoInfo) reported

    @Plusnet outage at home teams calls scheduled and I can’t get through to your team? Tried the troubleshooter which suggests calling you - how???

  • garyobscured Gary Broughton (@garyobscured) reported

    @Plusnet All good for me Will. I never had a Plusnet issue. I was kind of just replying in general, from the point of view it wasn’t just Plusnet having issues yesterday. Cheers.

  • Plusnet Plusnet (@Plusnet) reported

    @AmyLovesCats Hi Amy, I'm sorry to hear about this. If you're still experiencing this issue, please send across your Username via a DM so we can look into this further. - Curtis, Plusnet Sheffield

  • SenseiAsad Asad Mustafa (@SenseiAsad) reported

    @Plusnet Thanks, internet is still down, is there an updated estimate on this?