Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 01/26/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • BILDERBERG_GP Peter Jeffries #IsleofWight (@BILDERBERG_GP) reported from Newport, England

    @Plusnet Is there a mobile signal problem on the Isle of Wight? Last two days I've had no signal?

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet Is back again now, was down about for hours though. Cheers

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jo_stayo Stacey J Young (@jo_stayo) reported

    @Plusnet can you get back to me about broadband service? Please. You know where to find me

  • norfolktina T (@norfolktina) reported

    I saw another tweet about site problems when on Plusnet and tried on my phone using mobile data and its fine. Seems to be a problem somewhere between Plusnet and your site.

  • hollylaws1989 holly (@hollylaws1989) reported

    Absolutely furious with @Plusnet - I’ve been waiting over 3 months for internet and still nothing! I call them weekly and seem to be forever waiting for call backs that never happen! I just want internet

  • paula_travers 🇺🇦Paula Travers💙🇪🇺#Rejoiner#MBC #Cats❤ (@paula_travers) reported

    @Plusnet I had loss of service at the end of Aug start of Sept. This was rectified by Openreach. I was informed via chat of the loss of service compensation I was due. On my current bill, I have received an amount that is different to what I was told. Can you help?

  • Plusnet Plusnet (@Plusnet) reported

    @kimptoc Hi there Chris, Sorry I'm a tad late replying to this. Our phone lines are open 8am till 8pm every day. Is it anything I can help with? -Em -Plusnet Sheffield

  • EloiseKBoughton Eloise Kara Boughton 🌈🏳️‍🌈🏳️‍⚧️ (@EloiseKBoughton) reported

    @Plusnet My internet is down, I've turned it off and tried resetting it. Nothing seems to work

  • emilyjhjones Emily Jade (@emilyjhjones) reported

    @Plusnet absolute shambles customer service - broadband activation date delayed by a week, then another week, with no explanation. This after being told we didn't need an engineer. Now other half is stuck on hold waiting for an explanation.

  • tammyjacobs21 Tammy Jacobs (@tammyjacobs21) reported

    @Plusnet my internet has been down since last night I did a fault checker this morning and if says there is a fault in my area and it is not expected to be fixed till 31st October. This is ridiculous surely something can be done sooner

  • mouse5555 Lynn Dixon (@mouse5555) reported

    @Plusnet why is your service so appalling No internet and apparently perfectly ok to leave it like that for 5days Wish I’d never moved to you

  • helanvictoria ℍ𝕖𝕝𝕒𝕟𝕍𝕚𝕔𝕥𝕠𝕣𝕚𝕒 (@helanvictoria) reported

    @MissUnsworth94 @Plusnet Oh god sorry to hear this!! This is awful