Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 03/29/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet Is back again now, was down about for hours though. Cheers

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Badderspj Peter Badrick (@Badderspj) reported

    Interesting after almost 18 years of great service with @Plusnet they can't offer me service at my new address. No problem, account closed at last billing point and nothing else to pay. Email today demanding £1.09 or the bailiffs are coming! Please explain.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • Plusnet Plusnet (@Plusnet) reported

    @dgpearce1000 As it would be an upgrade to a faster service, you would be able to do so without penalty. The same process already applies to any customer who upgrades from ADSL to Fibre/Fibre extra, or from Fibre to Fibre Extra. -Tony Plusnet Sheffield

  • RobHoy10 Rob Hoy (@RobHoy10) reported

    @Plusnet hi my broadband light is flashing this morning I have checked phone line is fine so what’s the problem

  • SimonCoopey Simon Coopey (@SimonCoopey) reported

    My @Plusnet contract expires in a few weeks. Because the new provider has arbitrarily decided to activate their service a few days before the end of the PlusNet contract they want to charge me £7.20, event though I would have paid until the end of the contract. *****.

  • joivers anthony williams (@joivers) reported

    @Plusnet I was with them once . Never again .

  • jesspIease jess:-) (@jesspIease) reported

    @Plusnet I sent you a message yesterday morning, please help me.

  • djmads08 Dewi Madden  (@djmads08) reported

    @Plusnet Hi. This was a few days ago now. No problem anymore.

  • TheAndrewKerr Andrew Kerr (@TheAndrewKerr) reported

    @Plusnet Hello. Forgot to say thanks for getting my broadband sorted. The engineer fixed it, apparently an issue with the supplier, and it is working fine now. Thank you. Is there an update on the other query about the error (screenshot in previous tweets)?

  • ConservativeCCh ConservativeChitChat (@ConservativeCCh) reported

    currently experiencing phone / interweb gremlins. BT phone not having calls coming in/out (apparently they'll have it fixed "by Thursday") Plusnet broadband slow asf, currently 1002kbps downstream connection (1364kbps attainable) 🤦