Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 02/04/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet Is back again now, was down about for hours though. Cheers

  • BILDERBERG_GP Peter Jeffries #IsleofWight (@BILDERBERG_GP) reported from Newport, England

    @Plusnet Is there a mobile signal problem on the Isle of Wight? Last two days I've had no signal?

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • altrinchamhq Altrincham HQ : Alex McCann, Social Media Trainer (@altrinchamhq) reported

    @Plusnet Hi guys - can you deal with customer enquiries here I'm an existing customer and the chat function on the website didn't help

  • Suffolk_Chris Christopher Ellis (@Suffolk_Chris) reported

    @Plusnet None of the trouble shooting suggestions make a difference and this is the third time I think that I’ve gone through them. Seriously fed up with it now.

  • SwadhinataTrust swadhinata trust (@SwadhinataTrust) reported

    No internet connection since last, tried to sort it out this morning but got cut off by flustered customer service operative @plusnethelp please do better @Plusnet

  • Smorgasbork Chaki@woof.bork 🐺🏳️‍🌈 (@Smorgasbork) reported

    @Red_Amber @LadyKalma @Plusnet Was a plusnet customer when i lived in the UK and they were almost hilariously stupid about pretty much everything. Would not recommend signing up with them, it's not worth it and this just gives their ineptitude a malicious bend.

  • Plusnet Plusnet (@Plusnet) reported

    Is it Friday already? What are your plans this weekend? We know what our plans are, help you with any Plusnet-related questions. But first, let's get through today. We'll be here until 8pm tonight. -Anoush

  • PalmerJoes Joes Palmer (@PalmerJoes) reported

    @Plusnet I've issues with receiving text messages

  • BeatLiturgist tim watson (@BeatLiturgist) reported

    @Plusnet @plusnethelp shout out to Plusnet who still owe me 458 pounds for their computer error. 458 pounds is such a lot of money for someone like me! Where's the proper Yorkshire customer service then eh? By 'eck, from a Yorkshire lad to you!

  • DeniseMunchkin Denise (@DeniseMunchkin) reported

    @Plusnet hi how can I cancel my broadband please.

  • pat1doughty Pat1doughty (@pat1doughty) reported

    @plusnet Perhaps you could use your spare time to help Plusnet Mobile, moved my daughters phone to them, they sent me another customers SIM, cut off her phone, sent her on her first holiday since 1st Lockdown, 120 mile drive , 2 young children, no phone! That’ll do Plusnet

  • brotherphil Phil Culmer (@brotherphil) reported

    @Plusnet my router is up and down like a hoo... ahem: fiddler's elbow tonight. Anyone know if there are network problems in the Lincoln area?