Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 03/07/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • BILDERBERG_GP Peter Jeffries #IsleofWight (@BILDERBERG_GP) reported from Newport, England

    @Plusnet Is there a mobile signal problem on the Isle of Wight? Last two days I've had no signal?

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet Is back again now, was down about for hours though. Cheers

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • David7970361915 David (@David7970361915) reported

    @Plusnet there is problems in the iv7 area low low speeds help

  • jaida9625 Jaida Esin (@jaida9625) reported

    @Plusnet Hey Plusnet! Why can’t I get through to your customer services by phone? Are the lines down? I need help & support please.

  • templeton966 Jayne Templeton (@templeton966) reported

    @Plusnet is there a problem in #coulsdon area? We are losing WiFi every half hour and sometimes more?

  • Scott87049502 Scott (@Scott87049502) reported

    @Plusnet having some serious issues with the account for the house. Can't get through on any of the phone numbers that are posted on your websites. We might be losing access to our WiFi through no faults of our own.

  • danrigby95 Dan Rigby (@danrigby95) reported

    @Plusnet hi my internet has gone completely down. Any idea when it’ll be fixed as I’m working from home today.

  • contactmplant Mike Plant (@contactmplant) reported

    @Plusnet I miss one payment, due to my employer paying me late, I receive an email yesterday 23/07/25, the email states: I have 14 days to pay the outstanding bill, BEFORE my service is restricted, so why was my service restricted at 18.30 this evening on the 24/07/25??

  • TomWoWPR Tom Walker Media (@TomWoWPR) reported

    If, as @EE claim, they’re the best mobile network in the country, I would hate to see the worst. Ever since I transferred over to them from Plusnet two or three years ago, I have had a succession of problems with them; the latest being the random cancellation of my sim,

  • Plusnet Plusnet (@Plusnet) reported

    @jaida9625 Hi, I apologise for the issue with trying to get through to us over the phone. Unfortunately we are currently facing an issue with our phone lines however we are working on this and will aim to resolve this issue as soon as possible. Rafiqe - Plusnet

  • KatieEvans13056 Katie Evans (@KatieEvans13056) reported

    @Plusnet my download speeds are terrible, your advisors are rude and condescending, and nobody has got back to me about my complaint. It is terrible customer service and I want to leave but your exit fees are ridiculous.

  • nw_nicholas Mr Ethical (@nw_nicholas) reported

    @Plusnet when will I receive my automatic compensation for lack of service?