Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 12/03/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • katebevan Kate Bevan 🇺🇦 (@katebevan) reported

    Hey @Plusnet please can I have my internet connection back? It's been down for half an hour in SW6

  • OutcomesChih Dr Chih Hoong Sin (@OutcomesChih) reported

    @ker_gem @Plusnet @OpenreachHelp Poor you! Hope it all gets sorted soon.

  • lanky1ben Ben (@lanky1ben) reported

    @Plusnet I've been on the phone to plusnet yesterday and they were able to fix it!

  • murphyjame5 Murphy James (@murphyjame5) reported

    @Plusnet so I log in to the website and call the number shown for help as my broadband is frequently going down and am told, the number you have called is not recognised. Up until about 3 months ago my broadband was awesome. Now it’s gone to ****.

  • blackhairbub Mig (@blackhairbub) reported

    @Plusnet sent a DM and you ignore that too. Guess you aren't really doing customer service right now?

  • OnyinyeOugh Onyinye Ough (@OnyinyeOugh) reported

    @Plusnet Horrible service recovery and customer service

  • bluetonic78 Jennifer McCalman (@bluetonic78) reported

    @Plusnet I've just learned that you don't support texting to short codes. Is this something in the pipeline to support? I was unable to reply to an important message from Barclays today which led to this discovery

  • Daniell77478292 Thomas Davison (@Daniell77478292) reported

    @Plusnet 3 days I sent a pm. Still no reply. All about an on going issue after trying to leave plus net rolling contract almost 2 months ago!!

  • chrislaaa Chris (@chrislaaa) reported

    @Plusnet Hi, If I was to cancel my £10.93 per month SIM only mobile phone contract with yourselves 5 months early how much cancellation fee would I be charged?

  • OnyinyeOugh Onyinye Ough (@OnyinyeOugh) reported

    @Plusnet Why do you have such horrible service recovery when there is a device failure caused by your team ? Customer service is poor. It has been a disappointing experience so far.