Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 03/17/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

  • BILDERBERG_GP Peter Jeffries #IsleofWight (@BILDERBERG_GP) reported from Newport, England

    @Plusnet Is there a mobile signal problem on the Isle of Wight? Last two days I've had no signal?

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet Is back again now, was down about for hours though. Cheers

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

  • DEANHDAVID Dean H David (@DEANHDAVID) reported

    @TweetingYet Not in my experience. It all depends where the fault is. If it is local then BTOpenreach have to deal with it. They have no option but to treat all providers the same so there is a queue. I use PlusNet (no issues ever) but they use the BT network so that proves nowt.

  • Torpisoul Aaron James (@Torpisoul) reported

    Hi @Plusnet. My speeds are quite slow and I am unable to stream my Xbox to my laptop. Virgin is still active in my house and that can still do the task. 50mb download and 15mb upload is my speed with you when checked. Should be fine (minimum req. is 10mb for the stream)

  • PaulECunningham Paul E Cunningham (@PaulECunningham) reported

    @Plusnet Not a good start to my time as a Plusnet customer. I chose Tuesday to change providers as that day suits me. You changed it to Monday meaning I had to set up the router, align all computers and so was late for work.

  • sirdicholas Nicholas Gerard (@sirdicholas) reported

    @plusnethelp Lost internet, my Plusnet account says there is an error and to contact support. Support is closed, please help.

  • BandLoafer london loafer band (@BandLoafer) reported

    Mr Jeong Park Flat6 Peninsula Court 121 East Ferry Road London E14 3LH Plusnet plc The Balance 2 Pinfold Street Sheffield S1 2GU 27 April 2021 To whom it may concern I am writing this letter regarding your service I experienced recently. I ordered your service and waited,

  • therealwaynemcc Wayne McCarron (@therealwaynemcc) reported

    @Plusnet @IM_org I would imagine most parents, as well as their children who rely on you for Internet ask "how can I get on the internet". Terrible broadband, awful router and WiFi range, and even worse customer service.

  • nitaxnitro Julie (@nitaxnitro) reported

    @plusnethelp I have signed up to plusnet and service is due to go live on 28th, have received the router, but as yet no date for fibre installation. Shouldn't this have been installed by the live date?

  • GregorBuick Greg B (@GregorBuick) reported

    (2/2) this a known data breach with Plusnet? I block every number that calls, but every day a different one rings and leaves same message. I've registered my number with Telephone Preference Service, and if this doesn't solve problem then am inclined to cancel my contract.

  • Keynko Keynko (@Keynko) reported

    @Plusnet given that you have no email address for your customer service, I am unable to write to you to cancel my contract. So you'll have to be told like this! I quit, your service sucks & I'm cancelling my contract as of today!