Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 12/17/2025 08:30

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet

  • BILDERBERG_GP Peter Jeffries #IsleofWight (@BILDERBERG_GP) reported from Newport, England

    @Plusnet Is there a mobile signal problem on the Isle of Wight? Last two days I've had no signal?

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet Is back again now, was down about for hours though. Cheers

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CW7221 CW722 (@CW7221) reported

    @Plusnet Award winning customer service....? 18m on the phone so far...

  • CharneTromp Charné Tromp 🇿🇦🇬🇧 (@CharneTromp) reported

    @Plusnet my broadband is down, how do I get in touch with you, as the number on your website doesn't work (0800-432-0080)?

  • stayingaliveuk Michael de Groot (@stayingaliveuk) reported

    @RainbowsEnd69 @Plusnet They’ve run out of CO2 and drivers to supply a service. Shall we all demand compensation?

  • bethcsmith23 Beth (@bethcsmith23) reported

    @intothe05625953 @Plusnet Apparently their customer service is 24 hours. 🙄 would never know mind considering I've phoned all the numbers on their website and been told for every single one that the number isn't recognised.

  • chasabi Lee Scott (@chasabi) reported

    @solarwhite100 @Plusnet @plusnethelp Hahaha... Embarrassingly for them, that actually may be true #FAIL

  • ffrenchlynch Mike Ffrench-lynch (@ffrenchlynch) reported

    @Plusnet I’m experiencing connection issues, just called to raise and cut off due to high call volumes. What’s occurring please?

  • quantumhealer1 Caroline Cousins 🌸 - Inner Transformation Coach (@quantumhealer1) reported

    @Plusnet @RainbowsEnd69 Mine is down too in Hampshire/Dorset. Has been since 2am.

  • Sarah_B_Watts Sarah Watts #stopthestink (@Sarah_B_Watts) reported

    @Plusnet Hi, are there any known problems in ST5 area please? We cannot connect and need to work from home. Thanks.

  • Hindle101 Adam Hindle (@Hindle101) reported

    @Plusnet has only just noticed that their Internet has been down for 8 hours...

  • stewnorth stewnorth (@stewnorth) reported

    @Plusnet i have DMd you 30min ago but no response about internet not working