Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 02/10/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • vcarroll100 Vicky Carroll (@vcarroll100) reported

    Correction, call to @Plusnet customer service to cancel was January 30 at 1456hrs, told an email would be sent to confirm it, and a final bill to follow, with service ending 14 days after notification. Really hope I'm not still being charged, especially at those horrific prices..

  • Littlenic17 Little nic (@Littlenic17) reported

    @Plusnet I need to cancel house move but can't remember my username or password,I phoned up but they can't help me because of this. I phoned in November and regardless of not remembering my details the man I spoke to helped me out

  • RobAlesbury Rob Alesbury (@RobAlesbury) reported

    @Plusnet ordered fibre broadband on 28th Jan. I was given a setup date of 6th Feb. My Internet was disconnected in error on 7th Feb and now without Internet until 11th March. Really disappointed as there is no desire to help me cover costs of alternative connection. Awful service

  • robert_addison Robert Addison (@robert_addison) reported

    @Plusnet Hi there, my totalise email account with you has been hacked so need help to get back in control of my account please?

  • Ravendite4 Gemma Surrage (@Ravendite4) reported

    @Plusnet Any idea when the mobile signal will be restored in AB53. I know its an issue with EE's end. Lot's of people off power and have no mobile signal so cut off

  • xMissCharli Charli Whitman (@xMissCharli) reported

    @Plusnet I've tried DM but it's not working. Why do you keep setting up my cancelled order over and over again? Received confirmation but have had 2 more welcome messages and my current provider keeps giving me a leaving date even though they stop it. What's happening?

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

  • Mattsmercury7 Matt 🐀 (@Mattsmercury7) reported

    @RJPartington Try Plusnet. My rate went down last time I looked at the options to only £6 per month.

  • southsideraven_ Amy (@southsideraven_) reported

    @Plusnet Do you have an internet outage cause my wifi comes cutting off & on? I’ve do the whole turn off & on

  • parkie_34 WRAITH // Parkie34 (@parkie_34) reported

    @Plusnet Hi Will. I have reset multiple times and called up. I ordered a new router (which I requested September 2022) hopefully, when that turns up, it solves my issues