Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 01/19/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • chalkeblue (((L Buckland))) (@chalkeblue) reported

    Internet crawling like a sloth, pages loading so slowly I despair. Come on @Plusnet this is the third day of dismal perforce in DORSET No mention of problems on the internet sites, so what is happening?

  • LeahWhitehorse Leah Whitehorse (@LeahWhitehorse) reported

    @Plusnet looks like you have a problem in Manchester although your service update page says otherwise. Pls can you update.

  • Zachslists zach (@Zachslists) reported

    @LeahWhitehorse @Plusnet Was down here too in Hulme - but back up again. You might have to reboot your router.

  • NMJBorthwick Nicola Borthwick Counsellor/Trainer, NW9 & Welwyn (@NMJBorthwick) reported

    @Plusnet Had awful problems with connection from 7.20 tonight which has had a considerable impact on my business. What has been the problem tonight, as usually the connection is ok?

  • Bzpx1 JB (@Bzpx1) reported

    @milliewillie48 @IanCroombs1 @MartinSLewis Move to another Openreach supplier on a new customer deal and cashback. TalkTalk, EE, BT, Plusnet, UW, Zen and Shell are all suppliers using the same cable as Sly for broadband and phone. You could easily get it to £22 a month and get £100 cashback

  • michaeligoe Michael Igoe (@michaeligoe) reported

    @gfaz81 @Plusnet @plusnethelp We never had this with our plusnet boxes. Sounds like you need a new one!

  • keelbyowl john stevenson (@keelbyowl) reported from Keelby, England

    @Plusnet Contacted your help page no response been on Web pages just pages of bad reviews

  • bookiesnacksize Booniss Everdrunk 🇪🇺 (@bookiesnacksize) reported

    @basilbrushoff @plusnethelp Right? I could've gone with virgin which is supposed to be much faster, but I stayed with plusnet bc of their "award winning customer service"...

  • silentbazz ʙᴀʀʀʏ ʀᴏʙᴇʀᴛꜱ (@silentbazz) reported

    Can't wait to leave @Plusnet. Awful service since Christmas.

  • Elithriss Elithris (@Elithriss) reported

    Why WiFi bad Please @Plusnet work for one day I'm begging you