Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 12/24/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • garybest Gary Best (@garybest) reported

    @pipmadeley @Plusnet And hooray for the good customer service in this thread!

  • PaulECunningham Paul E Cunningham (@PaulECunningham) reported

    @Plusnet strange that no one except Plusnet has trouble getting through on the landline provided by Plusnet

  • Tigercatgirl RSG (@Tigercatgirl) reported

    Seriously thought about swapping from @Plusnet this year but decided to give it a final go. Disappointed to see the March price increases even if it is in the small print. An extra @£3.50 a month doesn’t make the service competitive. Stung for a phoneline I can’t even use!

  • AustinP39032121 Austin Powers (@AustinP39032121) reported

    @Plusnet Trying to login to Plusnet Mobile to cancel sim only username, password and mobile number is not accepted. Yet payment is still being taken. Can you tell me how I can cancel.

  • john_seto John Seto 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 🚴‍♂️ ✈️ 🚅 (@john_seto) reported

    Phone call. Sky: hi is this John seto, Im calling from Sky, with the cost of living going up, were offering deals on broadband and TV. How much do you pay with your current provider? Me: £25.99 with plusnet, just BB and phone. S: do you watch Netflix or any sub. service 1/2

  • theblubster theblubster 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@theblubster) reported

    @hello_im_kris @virginmedia Kicked them into touch 2 yrs ago, fed up of extortionate price increases without improvements to service. Constant drop outs and poor tech support. Went with Plusnet for half the price and no hassles...

  • jezprime Jez Prime (@jezprime) reported

    @pipmadeley @Plusnet Checked mine in case there is an obvious global problem with Plusnet, mine’s been connected since Feb 4, when I unplugged and re plugged everything for reasons unrelated to t’internet. Whatever it is: it’s not a global problem

  • IBaxterSoundArt Ian Baxter (@IBaxterSoundArt) reported

    @Plusnet It's fixed now, thank you. You should pass on, if you're able, that hiking prices, not just by inflation but by inflation plus an extra 3.9% mid contract is terrible PR for Plusnet. I know it's not just Plusnet and this is industry wide.

  • Ravendite4 Gemma Surrage (@Ravendite4) reported

    @Plusnet Any idea when the mobile signal will be restored in AB53. I know its an issue with EE's end. Lot's of people off power and have no mobile signal so cut off

  • squiffyshampton Jane (@squiffyshampton) reported

    @Plusnet just hit me for an increase “in line with inflation” I’ll have no problem paying it if ALL their employees get it in their wage rise in-line with inflation…… but I suppose Al,those hard up shareholders need their dividends so much more