Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 02/04/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mikeapollo Mikeapollo (@mikeapollo) reported

    So, the @Plusnet issue rolls on. DNS still poisoned, bill outstanding, payments in pending and no loss of service credits for being cut off due to their payment system being broken. Thank god we leave on the 18/07. This is pants. Verizon have been awesome though.

  • wiggle_chops Fife_Hedgewitch (@wiggle_chops) reported

    @jaggythistle50 I've been with Plusnet for 6 years and never had a major issue. Luck of the draw I suppose.

  • matthewe_1989 ⚽️🏴󠁧󠁢󠁥󠁮󠁧󠁿💻🕹🚅 (@matthewe_1989) reported

    @hannevaan @Plusnet Tell me about it, press the option to cancel your service straight through, want them to convince me to stay and move house, cant help@put you through to move team, on hold for over 30mins first call got cut off and no one answered

  • mikeapollo Mikeapollo (@mikeapollo) reported

    @Plusnet Billing has been a pig for months with you stating you'll take payment on the 5th, then actually taking the DD on the 14th-21st and in the mean time, your buggering about with DNS, can't explain the DD issues and have failed to claim cards payments you've authorised.

  • helen39744435 Helen (@helen39744435) reported

    @Plusnet 3 calls made to fix drop in speed. Cap lifted, twice nothing happens. Constantly having to reset box. Finding it hard to WFH. Promised outreach twice but nothing has happened. Very frustrated and disappointed in customer service. I want this escalated to a manager

  • roboemjay SmoothEmJay (@roboemjay) reported

    @VodafoneUK @Plusnet can you offer a package similar to these clowns? We should never have left you.

  • jaggythistle50 jaggy thistle (@jaggythistle50) reported

    @plusnethelp @Plusnet absolute dreadful service. Just joined you last week. No Internet for the last 2 hours. I'll be in touch tomorrow to cancel. Poor service after great promises.

  • randomovine Sheepy #Baa 🐑 (@randomovine) reported

    @Plusnet It is generally useless in: Sustaining connections with devices Keeping a reliable internet connection WiFi signal reach is very poor indeed I have it positioned centrally and use a couple of booster devices, neither of which I needed with non fibre router before "upgrading"

  • sarah2177kirk Sarah Kirl (@sarah2177kirk) reported from Skegness, England

    @Plusnet What a shame you want to charge me a £176 exit fee when my partner and I are both plusnet customers moving in together so will only require one internet service! A great way to repay our customer loyalty over the years...

  • Wardy257 skyfall (@Wardy257) reported

    @Plusnet I never received a microfilter, it's built into the socket.