Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 04/01/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DogyoungJ John (@DogyoungJ) reported

    @Plusnet I’ve asked your organisation 5 different time for a complaint contact and you don’t give me an answer.

  • Fi_MrsMossy Fiona Moss (@Fi_MrsMossy) reported

    @Plusnet for the 3rd day in a row i don't have any signal my phone can make emergency calls only same for my husband, its lucky that school emailed me to collect our child, I'm unable to even pick up the voicemail.

  • XeniosPavlou Xenios Pavlou (@XeniosPavlou) reported

    @Plusnet I called on saturday about a few issues regarding my new contract and account which still has not been sorted

  • ahpadt Alex (@ahpadt) reported

    @Plusnet I was asked what certain characters of my password was when authenticating with your (very friendly) support team. Does this imply my account credentials are stored in cleartext? This is a huge security risk. cc @haveibeenpwned @troyhunt

  • littlekimmy Kimmy Mac (@littlekimmy) reported

    @Plusnet @plusnethelp my Internet has been connected for 2 days. Can you sort the issue out please

  • Stuart11266591 Stuart (@Stuart11266591) reported

    @Plusnet Hello.I cannot make calls or send texts due to having no signal. I called on a land line but all the person said was that she'll send me another sim card which doesn't solve my immediate problem. Are there works going on in the WV9 area? When will my service be restored

  • XeniosPavlou Xenios Pavlou (@XeniosPavlou) reported

    @Plusnet need help with an issue that still has not been sorted

  • adamwillbye adam willbye (@adamwillbye) reported

    Shocking customer service from @Plusnet absolutely shocked on your bad attitude

  • tony_kenobi Tony (@tony_kenobi) reported

    @Plusnet having speed problems in my area, router keeps disconnecting, any issues in PR2?

  • stefdylan Steph Dylan (@stefdylan) reported

    @Plusnet @plusnethelp no internet last 2 days in Kilburn Park Road (London), we have fibre. Really inconvenient as our house has been flooded (modem etc unaffected). Pls confirm you are addressing this as a known outage?