Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 01/16/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Coffee_Addict01 ♡ Mxchi ♡ (@Coffee_Addict01) reported

    I think @Plusnet is down as my internet has completely died and I’ve tried rebooting and everything…

  • IndyGraps1984 🐯🐯🐯 (@IndyGraps1984) reported

    @Plusnet how do you cancel your contract with yourselves please? Cannot find the easiest way of terminating it?

  • anniegalanti Annie Galanti (@anniegalanti) reported

    @Plusnet massive thanks to Aaron in retention. And the rest if the staff. Setting the standard for exceptional customer service. Always so disappointed when I call anyone else because the level of service never compares.

  • dontasciime mememememe (@dontasciime) reported

    @Plusnet why does my contract sim cut me off at the 2 hour mark, I had calls to make to #halifax who take 1 hour 45 to answer calls and was busy having an issue fixed when the phone cut off and I couldn't be arsed to wait another 1 hour + on hold to contact #halifax again

  • tisoy52 luis sierra (@tisoy52) reported

    @JayWarden @Plusnet Message @TimmsHon now to fix your account immediately

  • PunkyTeuchter old captain seafield (@PunkyTeuchter) reported from Inverness, Scotland

    @Plusnet our internet has been down since 4am in IV3

  • Eve38921465 Eve (@Eve38921465) reported

    @Plusnet hi, our landline will ring (we don't have a call package) the answer phone cuts in, there are a series of bleeps only. This can happen 3/4 times a day. At this time the Internet cuts out and sometimes a device has to be reconnected. What's the problem?

  • scooternan Sarah (@scooternan) reported

    .@Plusnet .@EE No signal whatsoever on both our phones. Can't report on EE as our Plusnet mobile number not recognised. EE stating no problem in area. Please advise - this is urgent!

  • Ricky81D Ricky (@Ricky81D) reported

    @thelatexmallard I was O2 for 15 years, now BT for the last 5, never had any speed problems since changing, they also own EE and Plusnet.

  • JenWilliamsMEN Jennifer Williams (@JenWilliamsMEN) reported

    The definition of modern life: having to Google to find out how to find out what my plusnet landline number is, so I can text the bot to tell it it’s broken