Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 03/03/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Paul23Jackson Paul Jackson (@Paul23Jackson) reported

    @plusnet Our broadband is on and off like a randy rabbit! WTF is happening ?! 😡😞👎

  • Plusnet Plusnet (@Plusnet) reported

    @james62907862 Hi James, I'm sorry that your broadband is still down and for the inconvenience caused. Please send us your account username over on a direct message and we will look into this. Regards, Emily Plusnet Leeds 🌞

  • DanPax1 DanPax (@DanPax1) reported

    @Plusnet @plusnethelp Hey plusnet, I can't be the only one with bad Internet for the last 6 hours...I've missed important work because of it.

  • SteveSidDavies Steve Davies (Sid) (@SteveSidDavies) reported

    @Plusnet Thanks for your response. The issue appeared to have happened approximately 12.30am updating at 8am is not really good enough and communication needs improving. With many people now working from home you're infrastructure is more critical than ever and timely updates also.

  • geet_k Geet K (@geet_k) reported

    @Plusnet Thanks however it wasn’t just for “short time this morning” but since last night, as mentioned by others too. Please could you atleast put up outage notice when service is down. so we can arrange alternatives for our work. This isn’t the first time it has happened :-(

  • OVLHSSociety OVLHS (@OVLHSSociety) reported

    @Plusnet I don’t consider 10 hours a “short time”, maybe in your world where you’re constantly losing the service overnight!

  • RuthElleson Ruth Elleson (@RuthElleson) reported

    @Plusnet @elbly Still having trouble in London SE5. Blue light is on on router, but can’t upload or download anything. Username is same as my Twitter handle (without the “@“).

  • SharonGChiara Sharon Green (@SharonGChiara) reported

    @Plusnet Thank you That might help...I'll give it a go I really don't want to move suppliers if I can help it although it's becoming a real consideration with the up & down quality of the experience making running a business very tricky indeed

  • Dr_J_Orme Joe Orme (@Dr_J_Orme) reported

    @Plusnet @bmc875 "For approximately 9 hours a massive number of geographically disparate customers were completely unable to connect to their broadband services. During this period we didn't acknowledge the issue and our service status was not updated. Eventually we sorted it. Not sorry." FTFY

  • tocca43 anthony oconnor (@tocca43) reported

    @Plusnet hi need help you sold me a product with all these promises and my wifi is worse than ever customer care say do checks sick of checks stuck on contract hell till March