Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 01/13/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MECFSisCFSnotME Atypical Poliomyelitis (Myalgic Encephalomyelitis) (@MECFSisCFSnotME) reported

    @RunninOnEmptee @virginmedia They are useless. My dad has been with Virgin and now with Sky. Ive been with TalkTalk and Plusnet myself. Plusnet are the best imo for service.

  • katy_clouds ☁️Katy Clouds☁️ (@katy_clouds) reported

    @Plusnet This is exactly what I mean. I paid my bill and yet you took 100 pounds today. I don't have enough money in the bank to cover it, so your proposed solution of me remaining in credit with you ad infinitum is not a suitable solution, I don't WANT you holding onto MY money.

  • backagain08 RogerPlant (@backagain08) reported

    Get this. Openreach engineer called after Plusnet arranged visit to fix broadband. He failed to fix problem and also broke our phone line. Plusnet support would not help today. Openreach not contactable. We are left high and dry and worse off than we were. @Openreach @Plusnet

  • paula_travers Paula Travers💙🇪🇺#Rejoiner#BusyLivingWithMets (@paula_travers) reported

    @Plusnet Any issues in the NE41 area, broadband has cut out 3 times today. Also can't get onto the website.

  • TrishSansom Trish Sansom 💙🟨🟥 🟠💛 (@TrishSansom) reported

    @Plusnet You do have support , but not any that's useful for deaf people. Very few deaf people I know use text talk. Anyway , you are an Internet company. The only one that does not allow Internet to close accounts. I suggest you talk to any of the deaf charities to ask their opinion.

  • RosieColeman61 Rosie Coleman (@RosieColeman61) reported

    @Plusnet why can my mum not get a mobile signal in Gravesend? Out of Gravesend is fine.

  • rjb_1998 R (@rjb_1998) reported

    @edpen_ Plusnet bad

  • MECFSisCFSnotME Atypical Poliomyelitis (Myalgic Encephalomyelitis) (@MECFSisCFSnotME) reported

    @RunninOnEmptee @virginmedia Lol oh i never had issues with Plusnet. Virgin always cut off when my dad was with them. Sky does sometimes. Plusnet when i was with them. Never cut off once. Maybe its areas and number of people on network too. I duno.

  • MatteoGirling Matteo 🦄🙂 (@MatteoGirling) reported

    @Plusnet I just got off the phone with your customer service line, who weren't very helpful.

  • vasilyevello ʂųŋ-ƙıʂʂɛɖ ɱɛąɬ ʂƖąცʂ (@vasilyevello) reported

    @Plusnet my broadband has been out since last night, can you help?