Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 03/27/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • emmawruns Emma 💛 (@emmawruns) reported

    @Plusnet my broadband has been down for 30 mins. Solid orange line and flashing ‘B’. Can you help? Have tried restarting twice.

  • CuttlarFUALL CuttlarFUALL (@CuttlarFUALL) reported

    @trx_ff me too. Shyte-4-brains service. I am done with them. PlusNet I am coming back!

  • Lucy_Evans10 Lucy Evans (@Lucy_Evans10) reported

    Broadband connection has been bloody terrible for the past month. Cutting in and out, we've tried everything - please sort @Plusnet (SY11 -Hindford)

  • Plusnet Plusnet (@Plusnet) reported

    @frecklesandpink Hi Katie, I'm sorry to hear about your service. So we can take a further look into this, are you able to confirm the Username via a DM please? - Curtis, Plusnet Sheffield

  • GoddardsPieMash Goddards @ Greenwich (@GoddardsPieMash) reported

    @Plusnet Hi, we accidentally closed a support ticket and cannot find how to reopen it as the problem is not fixed. can you help please?

  • jonbarony John Barony (@jonbarony) reported

    @Plusnet i have managed to fix my issue, reset my router password and restarted access point and restarted router. i’m a bit perplexed that i had to do this any ideas 💡 why Plusnet 😱

  • frecklesandpink Katie (@frecklesandpink) reported

    @Plusnet changed to Plusnet a couple of months ago and worst decision ever. Worse than internet I had 10 years ago!! Unfortunately tied into 18 months of this utter shite. Please let me leave 😭😭😭

  • theheadofabroom Alistair Broomhead (@theheadofabroom) reported

    @cuprohastes @cstross My experience was that their line (both speed and reliability) was great, but they keep raising prices, until I had to move to Plusnet, who's have been great for everything except for the line reliability (goes down many times a week according to the logs on my Synology drive).

  • OTVDesk OutsideTheVillage - Freedom and Free Speech (@OTVDesk) reported

    Been having financial issues with @Plusnet for weeks and weeks. I have been promised a resolution after resolution. I have been promised a call back from a manager, it never happened. The complaint ticket just keeps being put on hold. Has anyone a tel no of their head office

  • TonyMar24500610 Tony Martin (@TonyMar24500610) reported

    @Plusnet PLUSNET ARE A BUNCH OF THIEVES. Tried to scam me for £50 for a line when 2 active lines already existed. Failed to send me a modem, we requested to cancel the contract, bullied into having a second modem sent. Never used the service Now taken us to a credit agency for £111.98