Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 01/21/2026 11:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet Is back again now, was down about for hours though. Cheers

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • obliquitywrites Obliquity 🖤🤍💜💛 💙🍍 (@obliquitywrites) reported

    @zoetunstall @matthewrayner @Plusnet I had similar problems, plus lengthy outages and being outright ignored by Virgin as well, so I wouldn't pick them, either.

  • Plusnet Plusnet (@Plusnet) reported

    @JacquiPybus Thanks Jacqui, we'll reply back to that as soon as possible. I've just tried calling 0800 432 0200 myself and the call connected fine, did you make the call from a mobile or a landline when you had that issue? - Adam - Plusnet Sheffield

  • MissKSimpson1 Miss K Simpson (@MissKSimpson1) reported

    @Plusnet @plusnethelp no broadband, again. according to the web there’s no problems in my area. What do I do once I’ve checked through everything myself as per the list on your troubleshooting?

  • obliquitywrites Obliquity 🖤🤍💜💛 💙🍍 (@obliquitywrites) reported

    Okay, so I'm having some really weird issues with my @Plusnet fibre. Tech people don't seem to have a clue. Can load pages and messages, but very slow and laptop says it isn't connected. Have globe icon in the corner. Updates will not run. Says no connection on Ethernet either.

  • andyiuk Andy (@andyiuk) reported

    A long shot.. but Plusnet can't get my brother's broadband working and he's a bit stuck.. he's a long standing @VodafoneUK customer.. limited on data this week.. anything you can do as he works at home providing an important community service. Thanks. (He is @jammasound)

  • howareyouzhang Happygod London 倫敦 ロンドンっ (@howareyouzhang) reported

    @Plusnet the internet is very slow since Monday In the Greenwich area SE7. can you fix it?

  • summattosay j (@summattosay) reported

    @Plusnet problems watching streaming. Losing connection at different times throughout the morning. Think you should know. It's very annoying.

  • JoeCaithness Joe Caithness Mastering (@JoeCaithness) reported

    @Plusnet Does it mean I won't need to restart my router 3 times a day like for the last 3 weeks still? Coverage in Nottingham has gone awful

  • HighStreetComp HighStreetComputers (@HighStreetComp) reported

    @Plusnet my broadband has dropped out ever since we changed from Vodafone. We have had our home wirering checked and phone line checked and all is working 100%. This is making our work from home so unstable and unreliable. Plusnet please help us to sort this out!

  • martyn8484 Martyn8484 (@martyn8484) reported

    @Plusnet my new wifi setup started with you today. I can't get my alexa or ring doorbell to connect. I've tried all sorts. Help!