Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 02/03/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HelloFromMarcus Marcus Green (@HelloFromMarcus) reported

    @Plusnet Once again, not doing anyone proud. Issues with your service, inability to send emails, poorly trained staff in the call centre, unwillingness to escalate issues. I know you are the mouthpiece Matt, but there are serious ongoing problems and this is just one more.

  • JackPunchinello Jack Punchinello (@JackPunchinello) reported

    @plusnet ONE hour later and no response, no service updates, no reply to my direct message! UTTERLY USELESS!!!

  • debtkaye Kaye Brown (@debtkaye) reported

    @Plusnet is there a problem with the webmail service? Mine & my husbands emails are showing an error message when we try to connect, says password invalid (but we haven’t changed it overnight). Thank you.

  • fredwilliams439 fred williams (@fredwilliams439) reported

    @Plusnet HI, My username is fredwil I can't received any emails today, I get an error message come up saying there is a problem with the service.

  • EltontoNick The Calmer Llama (@EltontoNick) reported

    @Plusnet is there a problem with email? Unable to connect with either webmail or email client.

  • DrDavidWPrice Dr David Price (@DrDavidWPrice) reported

    @Plusnet broadband down in Reading. Service studio says it's ok, but hundreds of reports of problems in 'London' area. Reported fault, but you expect me to wait TWO DAYS for an engineer. You are joking, right?

  • Plusnet Plusnet (@Plusnet) reported

    @debtkaye Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused

  • MaffKnight Matt Knight (@MaffKnight) reported

    @Plusnet is the email issue affecting Madasafish accounts too?

  • ME90356305 ME (@ME90356305) reported

    @Plusnet Hi, Your email system is not working, please refer to thread on the forum. Thanks

  • Plusnet Plusnet (@Plusnet) reported

    @fraserboyd Some customers are having problems logging in to their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused -Matt Sheffield