Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 02/27/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • biouxington Bioux (@biouxington) reported

    @Matthew_Wright @virginmedia They have a cable running down Gloucester Av. I came off Virgin then went back (no pun int.) in which time I seem to be over loaded with users. Had to switch off again PDQ. Plusnet seems to work great now.

  • fitzmauriceg Guy Fitzmaurice #3.5% (@fitzmauriceg) reported

    @plusnethelp @alan0669 @K_Stand_Red Piotr, your reply is nonsense. Plusnet never answers the phone. Stop treating your customers with contempt.

  • steveletford steve letford (@steveletford) reported

    @Plusnet How do I contact Ofgem to make complaint about Plusnet?

  • SMSoftwareLtd Scott Moore Software (@SMSoftwareLtd) reported

    @MarcAllera Do you think it's acceptable for a new customer's line to be taken over and then no internet service provided for up to 5 days since the transfer? That's what plusnet have done.

  • ashleyannotate Cllr Ashley Graczyk (@ashleyannotate) reported

    Hi @Plusnet @plusnethelp, what is the point of providing a live chat service to only then refer a phone number to call? Why have you made no provisions for profoundly deaf people who have an issue with their WiFi to communicate with you?

  • KoalaBarry Barry (the Koala). (@KoalaBarry) reported

    @FredTedHug 1) No - no post Youview box stopped working, spent all am trying to sort it including factor reset, nothing. Rung Plusnet, no longer supporting Freeview, may need a new box charge could be £160, but system would shutdown in Nov at end of contract - decided to cancel TV option

  • NatalieMcroy Natalie McRoy (@NatalieMcroy) reported

    @plusnethelp @Plusnet So disappointed. Plusnet have made a complete mess of my home move, I've just had to spend over an hour of my day on the phone to 5 different teams and no resolution. No internet, and charged an early termination fee for which I will incur overdraft charges

  • DannyPa82681611 Danny Parker (@DannyPa82681611) reported

    @Plusnet @OakNational Your Internet is rubbish, stay away from it people it cuts off at least 3 times a day! Its been off over an hour now and still won't come on! I will be switching over to a more reliable company now. Absolute shocking service.

  • CakesChaos Lord Chaos of Cake (@CakesChaos) reported

    Welp.... this net issue got worse :S Ususal 55/11, was 32/0.6 this morning. NOW 0.00/0.6 @Plusnet STILL waiting for a god damned call back!

  • NatalieMcroy Natalie McRoy (@NatalieMcroy) reported

    @plusnethelp I've been told Plusnet cannot process the refund even though it is their error and I should speak to my bank and call back tomorrow - not like I have a full-time job I need to hold down or anything. Why should I do Plusnet's job for them? I expect compensation.