Plusnet Outage Report in Freshwater, Isle of Wight, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (63%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (10%)

4. 

   E-mail (9%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

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Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

• Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported 4 minutes ago from Newport, England

  @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

• Dudley Freshwater (@Le_Painter) reported 31 minutes ago from Christchurch, England

  @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Joyousdivision (@joyousdivision) reported 6 minutes ago

  Hi, @Plusnet an engineer has been to my property today to install my new full fibre line. Unfortunately he was unable carry out the installation due to poor access, surely this should have been ascertained before an installation appointment? Please could you advise the next step?

• Danny Currey (@DanCurrey) reported 6 minutes ago

  @Plusnet I need help guys, speeds are shocking and router range doesn't cover my whole house.... Your contact us page is just sending me in a loop.

• Joe (@cysecste) reported 7 minutes ago

  @Plusnet how can I get support with my broadband without calling you? I'm profoundly deaf and all your support directs me to call you which won't work.

• Fred (@froddd) reported 10 minutes ago

  @Plusnet I take it no changes to existing SIM-only customer contracts mean there will be no changes to roaming charges, and that contracts will roll over at end of contract period with same terms?

• Fr.James Mather FRSA #StandWithUkraine #LoveENO (@tigerrector) reported 10 minutes ago

  @Plusnet Why's your service so unclear? Trying to complete my BTSportsApp just takes me to: "Great news, you've already completed your registration. To access BT Sport simply download the BT Sport app and log in using your BT ID" No indication how to actually 'simply download'

• ZioSGTV (@ZioSGTV) reported 17 minutes ago

  @superstaryas7 @CommunityFibre Arrived at 7:20 and out the door by 7:50. Very efficient. Yeah I'm on the 920 package and seem to be sitting above that with a wired connection. Previous provider was Plusnet, had no issues with them at all as they offered a consistent service but there speeds can't match!

• Cherie (@cherie_livres) reported 18 minutes ago

  @absoluteradio Is there an alternative text number other than 81215 I can use? I'm with Plusnet and they don't support sending to shortcodes on text! (I've entered online as I always do, but I'd like more entries!)

• Paul Harris (@Har84587860Paul) reported 18 minutes ago

  Having paid a final bill on some billing system that is beyond belief we are finaly free of @plusnet I can honestly say I have never paid so much for a service this corrupt and poor. To all you folks paying more next week they are having a laugh! enjoy.

• Ellie Pedrick (@ElliePedrick) reported 20 minutes ago

  @Plusnet you sent me an email about my house move, saying I have until the end of the day to talk to you about my move in date, but no one is answering your phone line. Please can you help? Thanks

• Chin Patel ♋ (@Funk_e_Brown) reported 24 minutes ago

  @Plusnet How come you don't provide service to existing customers at night?