Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 01/20/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet Is back again now, was down about for hours though. Cheers

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MattOrigi6 Matt (@MattOrigi6) reported

    @ander_lew @Plusnet Did yours have the same orange light and B symbol? As mines been down since 2. Did you do anything or just randomly came back?

  • x_elx 'Lee (@x_elx) reported

    @MattOrigi6 @Plusnet I'm having the same problem

  • MintySnacks Andy (@MintySnacks) reported

    Right, lets see if I can cancel a plusnet account without needing to phone someone.

  • MattOrigi6 Matt (@MattOrigi6) reported

    @Plusnet hi, my internet has been down for 24 hours with the router showing a orange light and flashing red B, I’ve tried dming you but no response, please help

  • ander_lew Lewis (@ander_lew) reported

    @MattOrigi6 @Plusnet It came back on about an hour ago but it's been down all day.

  • Gruffcook Gareth Kitchen (@Gruffcook) reported

    @PaulbernalUK @Plusnet Probably best to explain about the Microsoft's support technician scam etc. She's bound to get a call in the next few weeks. Sigh.

  • TIKIPODltd Dugan (@TIKIPODltd) reported

    @GreyAlien worse here (plusnet also) - only 25 down and 9 up. Plus get odd random spotty connection issues sometimes which it never used to

  • chorlton1 Simon Llewellyn (@chorlton1) reported

    @Plusnet It's not going to make any difference if I DM you because I have been calling you for weeks now just to be fobbed off. I've been with you for years and renewed in April to Broadband Fibre extra. You have never managed to get the speed above 40mb and opened and closed tickets.

  • MenphisHD SLEDGE 🔨 (@MenphisHD) reported

    Update! Overnight my account with no outstanding balance has been shut down, services ceased all while moving to a new supplier so that’s all been cancelled as well! Yeah don’t bother with plusnet… the staff are ok but the systems and processes are just pointless. Utter garbage

  • PaulbernalUK Prof Paul Bernal (@PaulbernalUK) reported

    @FoodFunForest @Plusnet They do you over, if my poor aunt’s experience is anything to go by.