Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 12/21/2025 00:35

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet Is back again now, was down about for hours though. Cheers

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

  • BILDERBERG_GP Peter Jeffries #IsleofWight (@BILDERBERG_GP) reported from Newport, England

    @Plusnet Is there a mobile signal problem on the Isle of Wight? Last two days I've had no signal?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Vesidia_ Vesidia (@Vesidia_) reported

    @Plusnet my internet drops connection often after midnight, this incident isnt isolated to myself as when i check downdetector many others report the spike. Surely i shouldnt be getting charged the full rate for inconsistent internet and very sub par speeds. Sort it out.

  • Customer_2022 Neil B (@Customer_2022) reported

    @Plusnet @BT_Openreach @Ofcom Our plusnet phone and broadband have suffered an outage issue for 16 days now. We have had three engineers out and we have spoken to a dozen people at plusnet, one of whom outright lied to me. We still have no clear, definitive answer as to a fix.

  • cast_bowring1 Scammell Routeman 🇺🇦💙🚛🚚♻️ (@cast_bowring1) reported

    Cancelled my @Plusnet now, it shops the day BT put in their UC £9.99 Broadway. To be fair Plusnet service I've had no problem with, I was offered a cheaper new upgrade but still more than a tenner with BT. I'll go back to Plusnet if things change the future #CostOfLivingCrisis

  • Plusnet Plusnet (@Plusnet) reported

    @jeremyhead I'm very sorry to hear that that's the case, Jeremy. I appreciate how inconvenient this must be. Are you still in Indonesia? If so, which network is your phone roaming on at the moment? Regards, Emily Plusnet Leeds

  • justgreg_ Greg (@justgreg_) reported

    @seancinematics Try moving to Plusnet Sean. We've had no problems with them at all and we get BT Sports cheaper with them.

  • AmyLizzi Amy (@AmyLizzi) reported

    @Plusnet 00:29am & my internet has gone down, router flashing red. Have turned it off/on, rebooted but after going blue for about 5 seconds it just goes red again?? … Any issues reported in the LE12 area??

  • gabrielquotes Rabbi Gabriel Kanter-Webber (@gabrielquotes) reported

    .@Plusnet assistant: "Sorry this is so slow, I'm working from home and my internet's terrible."

  • MissB35590934 MissB👑🍎 (@MissB35590934) reported

    @Plusnet really disappointed as after 2 years of fantastic service, Plusnet have really let me down. Moved house almost a month ago and the engineer still has not arrived/I cannot get through on the phone. Help please?

  • StevenGilchris7 SevGee73 (@StevenGilchris7) reported

    @virginmedia service is poor, getting internet drop outs almost daily, this never happened with Plusnet. If I could break my contract I would. Getting back to reliable broadband asap.

  • Moltom4 Moltom (@Moltom4) reported

    @Quanthro @Plusnet Much better deals out there. Their customer services is now deplorable. Blatantly lie on phone, dont bother checking facts.