Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 12/28/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • IamJohnHardy Jonnyhardyharhar (@IamJohnHardy) reported

    @DonaldAG @simonharris_mbd Never had an issue with Plusnet routers.

  • wkeenan Wayne (@wkeenan) reported

    Hey @Plusnet , internet has been down for an hour or so in Southampton, any idea when it will be back?

  • broadstairsjo jo scott (@broadstairsjo) reported

    @Plusnet almost £300 early termination taken on a contract cancelled in error by PlusNet. . so agreed refund should be immediate. 3 days and counting . . its January. worst month possible to have unexpected hit.

  • Enanmix Someone (@Enanmix) reported

    @SkyUK Was good for over five years then became unstable and despite numerous call outs would work properly. So went to Plusnet

  • Rchrdswn1975 Richard Swain (@Rchrdswn1975) reported

    @Plusnet still waiting for news of mobile phone signal. At present I need to ring plusnet broadband about a complaint. But can’t as mobile phone signal plusnet is non existent.

  • nathan_devo Nathan (@nathan_devo) reported

    @Plusnet has award winning customer service? My internet has been unusable for over 2 weeks now, and despite sending 2 engineers (1 didn’t even show up) I have to take another day off work to wait for a 3rd. Nothing but lies, and time wasting from them.

  • JamesKAArcher James Archer #Fight The Power® (@JamesKAArcher) reported

    @jhardingcouk I moved to Plusnet. To be honest I wasn't too impressed at first as our speeds were really erratic. The first 6 Openreach engineers were useless but it turned out the problem was with a flooded cable up the street which only the 7th engineer discovered. No charge to me.👍

  • griolfc Martin Grierson (@griolfc) reported

    Today is my 6 month anniversary of ordering faster broadband from @Plusnet and ironically I get another lazy update from their support team that they are waiting another week from Openreach. Time to put a formal complaint in and get this referred to the Ombudsman!

  • claire65986498 claire (@claire65986498) reported

    @Plusnet Hard to be saving on a service you don’t actually have. #plusnet leaving us without internet for a month, blaming #bt and children not being able to do homework among other major inconveniences.

  • Plusnet Plusnet (@Plusnet) reported

    @afterecho Hello Darren, hope you are well! So sorry about the issues you are having, I can't imagine how frustrating it must be! Could I take your username so I can take a look into it for you? Salik- Plusnet Sheffield