Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 01/23/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • haywardollerton Abigail le Fleming (@haywardollerton) reported

    @plusnet have you considered tethering your mobile so you can give us an update on this nationwide outage? Just a thought. #plusnet

  • AlisonHudspeth Alison Hudspeth (@AlisonHudspeth) reported

    @NommieNom @Plusnet Looks like a nationwide outage, lots of people affected

  • xrachelizabethh 🦋 (@xrachelizabethh) reported

    @Plusnet @pfrr Interesting that only one tweet is replied to out of the hundreds you've been receiving. Your whole service is down. Some kind of acknowledgement would be great

  • siteadvice Jon Ewing (@siteadvice) reported

    @Plusnet No internet connection here for the last 40 minutes and the telephone support is just an indefinite queue. Can you please report on the status? Thanks.

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • simondh Simon Hewitt (@simondh) reported

    @amar_karia @Plusnet @BTGroup Thanks for letting me know. They could at least put an announcement out with an estimated time of fix.

  • Agrith97 Agrith (@Agrith97) reported

    @Plusnet Plusnet internet / wifi has been down over 30 minutes. Please help to resolve issue! seems plusnet network users are affected

  • Agrith97 Agrith (@Agrith97) reported

    Plusnet wifi down in London

  • BigRatMedia Andrew Frampton (@BigRatMedia) reported

    Never a good sign when you can’t even connect to the service status page on their website to find out what’s going on. Come on @Plusnet give us a clue!

  • CheekyGemmie Gemma Payne (@CheekyGemmie) reported

    @Plusnet please can someone let me know if there are any broadband issues in Banbury Oxfordshire as I've been offline nearly an hour now!