Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 02/28/2026 02:40

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet Is back again now, was down about for hours though. Cheers

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Staylor10 Ste (@Staylor10) reported

    @Plusnet Oh.... OK. I'll maybe try EE, I know they provide them to their customers. Thanks for the help anyway

  • ChessThing TooOldforthis chess thing (@ChessThing) reported

    @plusnet I’ve had no broadband internet since early Friday morning! Nothing! Nada! Nothing from your ‘Award Winning’ customer service team!! By any measure this is appalling. I want compensation! 5 days and having to spend money on more data on my mobile phone! Do not ignore me!

  • drei_3000 andrei 😈 (@drei_3000) reported

    @Plusnet My internet has been down all day, even though everything appears normal on the admin? Any news on fixing this please

  • FelixOvium Felix Ovium (@FelixOvium) reported

    @jayrayner1 @virginmedia They always seem to have an awful lot of bad press on my local FB groups. I’ve had Sky, Plusnet & currently Vodafone … never had a problem

  • TamaraForgan Tamara (@TamaraForgan) reported

    @Plusnet Hi - I’ve sent you a DM, I’ve raised a fault, I sent messages via messenger with no response or resolution. We’ve had no internet since Friday. Please can you investigate and get back to me.

  • fletch1002 🐧 Fletch1002 🐧 (@fletch1002) reported

    @Plusnet why are you down again?? Honestly fed up of the internet dropping constantly and now your fully out. Can we get this sorted please l? #plusnetdownglasgow

  • LadyJulieWilson Julie Wilson (@LadyJulieWilson) reported

    @Plusnet asking for £122.66 to cancel my services. I am canceling because my business has went bust! Talk about kicking someone when they are down!

  • witchysage Sage (@witchysage) reported

    @Plusnet Hi! My wifi has been down all day and I just had a message from my neighbour saying that theirs and one of our other neighbour's wifi is down too (but they're with EE and NowTV). Do you know what could be causing a wifi outage in an area for multiple providers? Thanks!

  • Plusnet Plusnet (@Plusnet) reported

    @Amanda_1979Xx Hi Amanda, sorry for the delayed response, we're really busy at the moment and taking longer than we'd like to get back to people. Are you still having issues with this or is everything now sorted? - Curtis, Plusnet Sheffield

  • pHdesign2011 pH Design (@pHdesign2011) reported

    @Plusnet My broadband keeps disconnecting (orange flashing light) every few minutes for days now. The phone/landline seems to be fine. Nothing has changed inside my property and I have tried all the usual solutions. You did dig up the road last week. Please can you help?