Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 01/31/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • br1mcg 🇺🇦 brian McG #StaySafe 💙 🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@br1mcg) reported

    What I learned this morning: Never upgrade or change package with Plusnet online. What I thought was a saving of £8pcm turned out to be an increase of £12 due to a loyalty discount on my current package being binned. But they don't tell you that. One call to them sorted it out.

  • EddieRobson Eddie Robson (@EddieRobson) reported

    @harriet1marsden @EE Since switching to @Plusnet nearly two years ago I've found their customer service to be excellent.

  • craig13mcc Magic Cram Crock (@craig13mcc) reported

    @Plusnet There were issues again about lunchtime today, though nothing since. I'll be in touch again if it persists later on. Cheers C

  • RobJM22 Rob Murphy (@RobJM22) reported

    @Plusnet it’s been great until today , so much hassle to be told you are ruled by a computer, it’s a pity a customer is leaving on bad terms . Still not sure which different info sent is correct

  • trycycle Nikki Ryan (@trycycle) reported

    @Plusnet WORSE SERVICE EVER BEEEN WITH THEM OVER 6 YEARS NO ENGINEER TURNS UP NO CALL NOTHING INTERNET NOT WORK 4 WEEKS PROPERLY THEY SAY SHOW GOODWILL NOT CHARGE ME NEXT MONTHS BILL ! Cheek !! BEEN HUNG UP ON SEVERAL TIMES SO RUDE I have disability & suppose to have priority!

  • Terence10469556 Tigereaver (@Terence10469556) reported

    @Plusnet Fibre broadband order placed on 19 March and still NO CONNECTION! We call daily & are told the same thing, we will cancel the order and rebook it, there is no manager available, no accountability, we were just told it would take 5 days for a manager to come back to us!?

  • krimisukrainian Dave 🇺🇦 brexit clusterfucк #FBPE #FBPA 3.5% (@krimisukrainian) reported

    @Plusnet Hello, just set up a new account with you but I can't see where to set up your webmail service.

  • kaz_ross19 Karen Ross (@kaz_ross19) reported

    @plusnet what's wrong with the Internet today? Why no service?

  • ChrisWh78268671 Chris White (@ChrisWh78268671) reported

    @Plusnet Just wondering why the reason might be for my WiFi to cut out everytime someone uses the landline? Cheers

  • HelenLMcNeill Helen McNeill (@HelenLMcNeill) reported

    @Plusnet why does your website state data roaming is included when there is no 3G or 4G in Munich and poor 3G in Paris? Your customer services advice is to buy an international sim, they know this is an issue! You’ll be losing 5 customers shortly