Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Freshwater, Isle of Wight, England 03/24/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet Is back again now, was down about for hours though. Cheers

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • andy17467869 andy (@andy17467869) reported

    @Plusnet So on your adverts on tv why doesn't it say routers are not very good quality your selling b band thats no good to some people as your engineer said routers are garbage

  • dangreenday182 Dan Thornhill (@dangreenday182) reported

    @Plusnet is your live chat option been removed on your website? I'm having problems with my router and think it's faulty are you able to help me out ?

  • badinaz Bernard (@badinaz) reported

    @Plusnet Big thumbs up to Plusnet. They sent an engineer, nice man, found and fixed the problem. More to do with (old) existing telephone line point. 2 weeks on, NIL dropouts.

  • Catpurr1106 SammiCatpurr (@Catpurr1106) reported

    @Plusnet Also, I feel it should be down to BT or the phone provider to bar these phone numbers. If the numbers are well known enough to be quoted on "who called me" sites, then they should be taken down. Does BT not allocate the numbers in first place? They must have a specialist team.

  • KAccordionist Kent accordionist (@KAccordionist) reported

    @ActivePatriotUK I pay about 40 quid a month for plusnet wifi which is uselessly slow. And these scum are complaining about getting FREE wifi, food, roof over their heads and spending money. Talk about biting the hand that gives you free cruelty guaranteed halal food.

  • andy17467869 andy (@andy17467869) reported

    @Plusnet a manager was supposed to ring me at 2pm today is this the way to treat customers

  • ClaudeB82353076 Claude Bailey (@ClaudeB82353076) reported

    @Plusnet How much will it cost to cancel my contract, please?

  • olorinhenderson Olorin Henderson (@olorinhenderson) reported

    @Plusnet Sorry, you misunderstood. I wasn't asking, I was stating. This _is_ how you're delivering your service. At a stretch I can only foresee this helping the cheapest, nastiest modems with no packet scheduling whatsoever. To everyone else, it's a hindrance.

  • penniless_poet Doreen Morfitt (@penniless_poet) reported

    That Plusnet ad where he asks "How did the plastic surgery go John?" amd the guy turns round - I always say "Went **** then" ＃Emmerdale

  • Plusnet Plusnet (@Plusnet) reported

    @dvdmike That page only shows issues which are affecting specifically our personal services, not those provided by our suppliers; unless the outage is affecting a sizeable portion of the country. -Tony Plusnet Sheffield