Plusnet Outage Report in Freshwater, Isle of Wight, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (64%)

2. 

   Wi-fi (16%)

3. 

   E-mail (9%)

4. 

   Total Blackout (9%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

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Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

• Simon Parker (@mrparker666) reported 12 minutes ago from New Milton, England

  @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

• Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported 35 minutes ago from Newport, England

  @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

• Dudley Freshwater (@Le_Painter) reported 49 minutes ago from Christchurch, England

  @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• matt howes (@Toontaynhowesy) reported a minute ago

  @Plusnet you’re on the verge of loosing a customer. Abysmal service

• Grant Bell (@Antipogrant) reported 2 minutes ago

  @Plusnet Plusnet confirmed cancellation on 11th Feb. £67.98 not refunded Called the 0800. They can't see info on their system, or tell me when I will get a refund, can't put me through to the refunds team, can't confirm the process, can't transfer me to a manager. HELP!

• jon.porter (@JonPorty) reported 4 minutes ago

  @AlexWalkerTodd Honestly the best service I've had has been Plusnet, but their rates just weren't competitive when I was switching this year

• Jane (@janewilson130) reported 5 minutes ago

  @Plusnet can I ask why I'm being charged for cancelling my service when my contract ended Oct 21 ?

• Alice Woudhuysen (@AWoudhuysen) reported 8 minutes ago

  @Plusnet can you help me please? An engineer should be coming this morning to set up my broadband but I have no idea where they are and I've received multiple emails and texts saying that my fibre broadband's ready to go! What's happened here?

• Plusnet (@Plusnet) reported 10 minutes ago

  @LindaNanny20 Hi Linda, while I understand you're unhappy with offers we have for new customers; should you be out of contract or near the end of your current one, I'd recommend giving our Customer Options Team a call; as they can look at what new offers we can provide -Tony Plusnet Sheffield

• steve B (@steveB92211035) reported 11 minutes ago

  @Plusnet I found that putting the IPad in Landscape mode fixed the problem Eventually..but I could not see it in portrait mode. Your IT people should be made aware,as it may be design flaw That they are not aware of.

• Sean O’Kelly (@seanko428) reported 11 minutes ago

  @Plusnet my broadband has been down for over 5 hours now and all troubleshooting options have not rectified the solution. Any problems in the Lincoln area to your services?

• Kartik shah (@BrownBearKS) reported 13 minutes ago

  @Plusnet called yesterday to be told there’s a network issue where I live, almost 48hrs later and still virtually no reception, any actual updates…?

• Plusnet (@Plusnet) reported 16 minutes ago

  @young_geezee Hi Graham, Thank you for getting in touch. It's not possible to update your direct debit details for Plusnet mobile online, I'm afraid. Please give our customer service team a call and they'll be able to arrange this for you. You can reach the team by calling 500 from your