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Plusnet

Plusnet Outage Report in Freshwater, Isle of Wight, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Freshwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • mrparker666
    mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

  • mrparker666
    mrparker666 (@mrparker666) reported from New Milton, England

    infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet

  • Le_Painter
    Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • BILDERBERG_GP
    Peter Jeffries #IsleofWight (@BILDERBERG_GP) reported from Newport, England

    @Plusnet Is there a mobile signal problem on the Isle of Wight? Last two days I've had no signal?

  • BILDERBERG_GP
    Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • mrparker666
    Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • mrparker666
    mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet Is back again now, was down about for hours though. Cheers

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • foxes1957
    Red Ange 📚 (@foxes1957) reported

    @needsomesun We’ve always had plusnet no trouble x

  • BeckyLakey
    Becky Lou (@BeckyLakey) reported

    @Plusnet I'm paying for the privilege of 900mbps and your service is consistently poor - averaging around 27mbps using the test on your website. I think my household is within our rights to break the contract early due to your failure to provide the service paid for.

  • PM0wnu
    Paul McGee M0WNU (@PM0wnu) reported

    I have restored Pi-Hole functionality to my network, the only way to do this with the BT Smart Hub 2 is to disable it's DHCP and let Pi-Hole handle this instead before resetting device connections, in the Plusnet branded version this was not needed which is strange

  • Alextheadult
    Alexander (@Alextheadult) reported

    @WeAreOpenreach You messed me around and a disabled person didn't get her lunch because of you. So unless you fix this over the weekend, I'm going to leave a review on trustpilot detailing exactly how you don't keep appointments (lapm1 Plusnet)

  • StuntKi
    Nicola Cooper (@StuntKi) reported from Halesowen, England

    @Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint?

  • HainesAlexis
    Alexis Haines (@HainesAlexis) reported

    @Plusnet so in which alternative universe does a few hours of broadband service but at random times count as satisfactory service for TWELVE days how convenient no compensation and poor comms on the fault?

  • BigTom0491
    Tom (@BigTom0491) reported

    @vickyinatutu @Plusnet They kept coming up and down my street other month promising the world and do it far better price etc, told them no thanks I’m happy knowing my internet will always work and a reliable company to deal with

  • HainesAlexis
    Alexis Haines (@HainesAlexis) reported

    @PlusnetOfficial Plusnet so in which alternative universe does a few hours of broadband service but at random times count as satisfactory service for TWELVE days how convenient no compensation and poor comms on the fault?

  • SlimSugar
    Slim and Sugar (Debss) (@SlimSugar) reported

    @Plusnet Hello, I keep getting this message: Delivery to the following recipients failed permanently:    *[dad's email here] Reason: A message that you sent to the following recipient could not be delivered due to a permanent error What is going on. Please help! Thank you

  • fluffymuft11805
    fluffymufti (@fluffymuft11805) reported

    @Plusnet I'm having speed problems with my broadband. What email addresss should I use to send the speed tests I've carried out?