Plusnet

Plusnet Outage Report in Ferryhill, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ferryhill, County Durham, England 01/10/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ferryhill, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook and Peterlee.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomPeterlee Total Blackout
United KingdomPeterlee Internet
United KingdomStockton-on-Tees Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MadgeOrrity J Brown 💙💛 (@MadgeOrrity) reported

    @AdvocateforJus4 @Only9built @avsybaby If it makes you feel better, we're about to have a similar-ish problemo. Plusnet copper broadband stops on 29 Apr & apparently Vodacrap, who said they could supply from 17 Mar, now say they will start our new service on (go on, have a guess...)... 1st June. What a load of sh*t!

  • SJHGJH Chris Hodgkinson (@SJHGJH) reported

    So dissapointed @Plusnet can't get me a good 12 month deal for being a loyal customer since broadband came in! Such a shame it look looks like I'll be leaving 😢

  • mermaid99 Squirrel crazy Georgie (@mermaid99) reported

    @Plusnet did you know that your service status page isn't loading which isn't helpful

  • CW1885 CW1885 (@CW1885) reported

    @Plusnet I have private messaged you a couple of times now coz your router isn't working. You've had all day to reply and you ain't. Any chance you can sort out the pony service I pay over the odds for

  • lewesian Lewesian (@lewesian) reported

    @tigger_tim @Plusnet SIM page says clearly “from March 2024” but chat help told me from the end of this month. I had exactly the same question. “The plan price will be increased on or after 31st March every year from March 2024 by the Consumer Price Index rate of inflation + 3.9%” Misleading or…?

  • robjo2112 ROBERT JOHNSON (@robjo2112) reported

    @WeAreOpenreach @Plusnet And then I could get normal broadband set up (quicker than these idiots can fix this).

  • Steve47165052 Steve (@Steve47165052) reported

    @Plusnet worst company going

  • AimeeSt62008750 Aimee Stevens (@AimeeSt62008750) reported

    @Plusnet my broadband is very slow I have trouble shooted everything HELP?

  • nakaowi nafe (@nakaowi) reported

    @Plusnet router is flashing orange and internet not working help pls

  • ajpickering Amanda 💙 (@ajpickering) reported

    Hello @Plusnet - is anyone able to help please? I am using up all my mobile data as my broadband has not been activated as promised. Seriously starting to regret my decision to switch to Plusnet