Plusnet Outage Report in Ferryhill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Edge Hill SU
(@edgehillsu) reported
This is only affecting certain internet service providers. For anyone using BT, Plusnet, Sky, EE 4G, o2 4G and Virgin Media it should be working correctly [2]
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Tracy Coxey
(@tracy_coxey) reported
from
Fleetwood, England
@SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!
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F.R. D'Angelo 🏳️🌈💙
(@FR_DAngelo1) reported
When the service is so poor with @plusnet you can't get them on the phone to complain.
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val
(@val18619932) reported
@Plusnet @UswitchUK A joke broad band and customer service is terrible neither is fit for purpose
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Philip Sowerbutts
(@ReverendPhilip) reported
Utterly disgraceful customer service from @Plusnet unwilling to help an 87 year old lady in my congregation who is sheilding without any phone line or internet. #blacklist
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Every Last Station
(@every_station) reported
@Coastway_Will Have plusnet at least provided you with a free of charge mobile broadband device while they try and fix it?
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F.R. D'Angelo 🏳️🌈💙
(@FR_DAngelo1) reported
When the service is so poor with @Plusnet you can't get them on the phone to complain.
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Philip Sowerbutts
(@ReverendPhilip) reported
Utterly disgraceful customer service from @Plusnet @plusnethelp unwilling to help an 87 year old lady in my congregation who is sheilding without any phone line or internet. #blacklist
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Mitch
(@_MM1965_) reported
I should, I guess, mention now as I had repeatedly said to @Plusnet That we live in a village with very poor mobile phone coverage and when I was out, it left my wife with no phone or internet.
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Paul Goodyear
(@pgudge) reported
@plusnethelp Hi Plusnet, I am an old Customer and my domain that in registered through you is due for renewal. How can we arrange a transfer of the domain? Thanks.