Plusnet

Plusnet Outage Report in Ferryhill, County Durham, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ferryhill, County Durham, England 03/01/2026 19:05

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ferryhill, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomPeterlee Total Blackout
United KingdomPeterlee Internet
United KingdomStockton-on-Tees Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeHar75956227 Mike Hardy (@MikeHar75956227) reported

    @MoneySavingExp Been with Plusnet for years with no problems. The past year with a house move they have been an absolute shambles.

  • verflucht Mr A$AP Verflucht Esq. (@verflucht) reported

    have essentially got a monopoly on internet in UK, unless you're with Virgin, you are getting your internet from BT. Like if someone is like "I hate BT, now I get my internet from TalkTalk/PlusNet/EE/whatever, and the service is so much better", I always have to bite my tongue

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @rayjburnside Hi Ray, my apologies for the inconvenience this has caused. Plusnet Protect is a free value added service, however there are wide choice of alternative anti-virus programs which you can use. -Tony

  • MrDaegos Daegos (@MrDaegos) reported

    Marc Allera can **** right off! PlusNet can **** right off! If my internet shuts off one more time, im going mental!

  • XxChantoixX 💜 𝒞𝒽𝒶𝓃 💜 (@XxChantoixX) reported

    @plusnethelp @Plusnet No those instructions did not help in any way I have followed those steps too many times now and it’s still the same so you better find another fix or send someone.

  • DaveMor16686271 Dave Morrison (@DaveMor16686271) reported

    @MoneySavingExp That’s funny just seen a poll about customer service from broadband providers and guess who was last... yep you’ve guessed it Plusnet.

  • zzpixel1 zzpixel (@zzpixel1) reported

    @MrDaegos **** PlusNet all my homies hate PlusNet 🥶🤜🤛🥶

  • countyIine ? (@countyIine) reported

    @thaharamii plusnet no issues at all

  • abbie_chilton Abbie (@abbie_chilton) reported

    If I can give one piece of WFH advice, NEVER choose @Plusnet as your internet provider

  • WkdwillyUk BawSki (@WkdwillyUk) reported

    @Plusnet Pisspoor service. Connection drops on all devices, pcs, phones, PlayStation. Pathetic.