Plusnet

Plusnet Outage Report in Ferryhill, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ferryhill, County Durham, England 02/16/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ferryhill, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomPeterlee Total Blackout
United KingdomPeterlee Internet
United KingdomStockton-on-Tees Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet

Community Discussion

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Plusnet Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Annecambs Anne Hamill 💙💙💙 (@Annecambs) reported

    @Plusnet you've emailed me about changes to my email service #Plusnet website says 'We’re pleased to confirm that the new supplier is Greenby, and they’ll provide you with your Email, domain and webspace service.' BUT you only supply me with broadband & landline. What's going on?

  • 5UP3RNATURAL xX Sarah Lou Xx (@5UP3RNATURAL) reported

    @Plusnet Hello I’ve sent a dm - had broadband installed on 29/9 but haven’t yet received the gift card link - can you help?

  • billdoor2012 Chris Taylor (@billdoor2012) reported

    @Plusnet Our internet seems to be really slow today, and i don’t know why

  • galalaxyquest david eckley (@galalaxyquest) reported

    @Plusnet Plusnet please raise a ticket on my complaint that it took you almost 3 weeks to reply to my PM complaint

  • galalaxyquest david eckley (@galalaxyquest) reported

    @Plusnet Plusnet Rachel [Sheffied] Unable to access ticket. My voicemail does not work. Please message me by PM to resolve my complaint as to why you took almost 3 weeks to reply to my PM complaint

  • mattytun78 Matt Bruce (@mattytun78) reported

    @Plusnet have just switched the Plusnet Broadband and the coverage in my house is poor, so you offer a booster?

  • crops26 Crops26 (@crops26) reported

    @Plusnet Hi I have been a customer last couple years and have just upgraded again however the WiFi drops or goes weak at the back of the property do you provide any WiFi booster plugs or something similar Thanks

  • Boothyblade Chris Booth (@Boothyblade) reported

    @Plusnet broadband up and down like a yo-yo?

  • galalaxyquest david eckley (@galalaxyquest) reported

    @Plusnet plusnet please resolve my complaint regarding you taking almost 3 weeks to reply to PM complaints

  • CowboyKiwami Cowboy🤠 (@CowboyKiwami) reported

    @elfinpsyop what internet do u have bruh i switched to PlusNet and havent had issues for like 3 years now