Plusnet Outage Report in Ferryhill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ferryhill, County Durham, England
The most recent Plusnet outage reports came from the following cities: Crook and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Peterlee |
Total Blackout | |
| Peterlee |
Internet | |
| Stockton-on-Tees |
Internet | |
| Newton Aycliffe |
Internet | |
| Newton Aycliffe |
Internet |
Community Discussion
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Plusnet Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lee
(@chubbychaserlee) reported
@Plusnet Hello. An engineer came on Monday to fix the faulty broadband. It seems to be an issue again (slow). How can I get this resolved please?
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Verity Ⓥ 💙 #PlanetOverProfit #BLM 🏳️🌈🇪🇺
(@veritysmart) reported
@Plusnet Can someone please activate my SIM as agreed in DMs. I am disabled and have been left without a network all day! I’ve already been made to jump hoops and hurdles. This is getting ridiculous how hard you make it for disabled customers. Too many barriers!
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Ray Arno
(@arno_ray) reported
@Plusnet please can I cancel my account
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nutkraker
(@co_rzec) reported
@Plusnet Hi,when it's work with stable 4Mb is ok but last weeks dropping connection or is hard to open any website, recently is worst than anytime before.Please check the line if its work.
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Beccy Dresden
(@dresdeb) reported
@andrewmk The speedtest site I use says there are widespread problems at the moment with Sky broadband! I switched for price not speed, but I've had 4 or 5 broadband suppliers over the years and have *never* had problems like this. Don't know if it's the router or @Plusnet, but it's bad.
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HopelessSpud
(@HopelessSpud) reported
@Plusnet I'd like some help as to why I've waited so long for my broadband to start, I started a contract with you on the 17th July, nearly 2 weeks later, still no sign of router, or a mention of when it's arriving? I've paid for nearly half a month of broadband to have no internet at all
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Geordikev
(@_Geordi_kev_) reported
@MissStixy @darkfarces @SusanHu25307477 Works for me, but I don't give out home phone to companies as they do sell them around if you tick certain boxes. Any withheld numbers go straight to plusnet vmail service, not sure if that's TPS as not activated on my physical phone which does have capability
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Suzy Richards 🇪🇺
(@serichards) reported
@Plusnet Hi. It’s exactly the same as it’s been for weeks and weeks. No signal or 1 bar. Took 5 goes to even make a call at all and it was hard to hear the other person. Phone has been updated and rebooted anyway and it’s no better.
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X Kyle M Thompson
(@xkylet) reported
All this week my @Plusnet internet had gone down intermittently. Might have to look at another provider soon.
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Signorina LuceDelSole ☀️
(@LittleMisCheery) reported
Well @Plusnet All I can say is what a disaster!Sending an outstanding balance to debt collectors when I phoned twice to pay!Now OVER a month after raising a complaint,they send me an email to say it’s resolved without even contacting me 😳 Time to contact @financialombuds