Plusnet Outage Report in Ferryhill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Ferryhill, County Durham, England
The most recent Plusnet outage reports came from the following cities: Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Peterlee |
Total Blackout | |
| Peterlee |
Internet | |
| Stockton-on-Tees |
Internet | |
| Newton Aycliffe |
Internet | |
| Newton Aycliffe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jonah
(@000a959a6819) reported
@Plusnet Hi, we need a basic landline connection. Not bothered about inclusive calls. Do you provide such a service and if so, how much is it please?
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Matthew Lacey
(@MttLacey) reported
@Plusnet is there outage issues around the east london/e11 area?
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Zac
(@Zac91210774) reported
@Plusnet The phone line you give doesn’t work. I can’t talk to anyone. Crazy. I just want to cancel
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Allison Livingstone 🏳️🌈
(@Click_Write) reported
Yet again @Plusnet can't provide decent/any internet. I just don't get why the price we pay can't decrease based on the poor service we receive? No one should be paying for internet and then relying on their phone's 4g just to work and stay in contact with people...
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Jonathan Ruxton
(@Jonay1990) reported
@VodafoneUK how can I report that the internet is down? Everyone in my estate on different providers (Sky/PlusNet etc) reporting the same thing. It needs to be raised with OpenReach
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ZuluFoxtrot
(@ZuluFoxtrot7) reported
@plusnet what is going on with your service right now?
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Michael Jeffries
(@Mickjj1) reported
@MartinSLewis another case of loyal customers not being treated the same as new. Tried to switch my Plusnet mobile contract to take advantage of the £30 gift card offer only to be told as an existing customer I was not eligible.
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Jake 🏴🇪🇸
(@JakeBetis8) reported
@Plusnet No getting service. Something down?
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C
(@chazzable) reported
@Plusnet hi. I'm being billed the wrong amount for my service. I tried calling, but there's an auto message that says "the service is busy" every single time I've tried, for the last week. Please help? 🥺
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Plusnet
(@Plusnet) reported
@OnlyAlex22 Hi Alex, Apologies for the delay in getting back to you and for inconvenience that this is causing. It's likely that this is due to signal issues with the local network. I'd recommend trying to connect via a different network if possible. Regards, Emily Plusnet Leeds 🌞