Plusnet Outage Report in Ferryhill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Ferryhill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Eric Davids
(@EricDav25) reported
@Plusnet service down again. Looks like you didn’t mix it properly last time, not like there’s important stuff on
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NecroGaming
(@NecroG4ming) reported
@KingKerChing @Plusnet I've not had any since Friday. Nationwide problem that they refuse to acknowledge.
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Richard
(@dancingrichard) reported
@Plusnet Reliable? Hmmm. Service down again. Can’t speak to anyone apart from a bot! Looks like a move to Virgin is coming.
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Paul Clarke
(@_PaulClarke_) reported
@RMFH_the_one @Plusnet You might be better asking your neighbours to call their providers. Ours was down for a week - Plusnet ‘working on it’ until our Sky customer neighbours called Sky and got it fixed the next day!
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Hollinwood #AxeGreenTax
(@Langworthy_47) reported
@plusnethelp It is now nine months since I transferred my phone number from @Plusnet to another supplier but you keep sending me messages that you will be taking a monthly amount for my non-existent service. It is annoying.
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NecroGaming
(@NecroG4ming) reported
@rachcoon @Plusnet I haven't bothered contacting them. No point. My connection went down the same time as everyone elses thus clearly not a problem my end. Also, as many others here have said... they don't answer their phones.
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Tracey Ace
(@tikiriot) reported
@Plusnet can you help me find out my landline number? I don’t use a landline phone & can’t find the number anywhere. Have looked through account, tried chatbot & community already
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Orla
(@OrlaJackson1) reported
@Plusnet zero service for 4 days. This is utterly ridiculous. 1 is understandable but 4 is nonsense. Have someone contact me today
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oldman
(@xOldmanpete) reported
@Plusnet It seems to be staying on but the ping and spikes are terrible with online games.
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Plusnet
(@Plusnet) reported
@minimoderns Hey @minimoderns, I'm sorry to hear that you were having some issues with your connection. I appreciate his can be frustrating. I have looked into this for you and can see this is now resolved. If there is anything else please get back to me. Haleema Plusnet Sheffield