Plusnet Outage Report in Ferryhill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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LunarSlayer | Lily
(@NavaronePage69) reported
Im beginning to think plusnet just sent me a broken box or just haven't set anything up just to troll me
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⚫ #3.5% 💙 #FBPA #JohnsonOut
(@thespeewah0126) reported
@nw_nicholas @Plusnet Maybe you’ll be lucky enough to get a call from someone claiming to be from Virgin Media? I’ve had them on an almost daily basis for the last couple of weeks. He and, occasionally she, even offered to help me with my computer settings!
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Tim Wright
(@timmybanana) reported
@Plusnet Sounds like you definitely need to look into this??? That's what you've been doing since we first signed up. If you read the original tweet it states what has been done so far. A complaint has now been logged because contracts should work both ways!!!! @Ofcom
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Happy Camper
(@gedandsue) reported
@Plusnet hi, are there still issues in Staveley, Cumbria LA8 9JS. Had phone but no internet up to yesterday afternoon.
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Matt Lister
(@mklister) reported
@mattmecham Had excellent service from Vodafone since switching to them in April 2020. Much better than Plusnet that used to go down for over 3 hours at a time. Recently upgraded to Pro at no extra cost. WiFi Booster and 4G backup in case it does ever go down.
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Jimmy Whizz
(@WhizzJimmy) reported
@Plusnet No mobile signal at all in the ST10 area for 3 days!! I can't contact you because there is no signal. I know there's a mast problem with EE but this is getting ridiculous. Am I entitled to compensation or do I have to cancel my contract and move to a rival?
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Damian Hughes
(@DamianPHughes) reported
@Plusnet Sorry, that should say 4th day with NO mobile phone service.
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Harry Baker
(@harrybakerpoet) reported
@Plusnet hi there! my number has been transferred to a new sim but the new sim hasn’t arrived yet and I can’t call the helpline because of the aforementioned number switching - wondered if you could help via Twitter?
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Dawn Robertson #RejoinEU #FBPE
(@RobertsonDawn3) reported
@castelm11 @Plusnet Crazy tho at busiest time of year. To keep in touch with orders via son's bedroom; log, invoice & send out books via office crazy. Yes, I know BT line now virtual & clicking on/off costs £100 or so when I never cut off service in the first place... time to become a hermit/nun!
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Mr Ethical
(@nw_nicholas) reported
@Oxfordite @Plusnet New router - speed is fine, just that the router goes down frequently, all sorts of flashing lights