Plusnet

Plusnet Outage Report in Ferryhill, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ferryhill, County Durham, England 02/02/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ferryhill, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook and Peterlee.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomPeterlee Total Blackout
United KingdomPeterlee Internet
United KingdomStockton-on-Tees Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GilloranEmily Emily Gilloran (@GilloranEmily) reported

    Dire service from @plusnethelp every step of the way. Very frustrated with all the delays and errors from @Plusnet

  • SamofLeeds Sam Walker (@SamofLeeds) reported

    @JohnCooper633 are you with Plusnet? My internet went down tonight at about 10.30pm..not great as I'm on nightshift. Using my 4G just now to get through the last hour of it.

  • Forensic_CVBale CVB1💙 (@Forensic_CVBale) reported

    @BeTheMagpie They are terrible... it doesn't help that @OpenreachHelp take forever to take calls from the line partners and actually fix things. I'm with plusnet and so far.. 🤞 That is unusual as you are on a new estate, you'd think provision would have been made!

  • _ikeashark daddy long legs (@_ikeashark) reported

    Plusnet is so awful its stopping me from being able to work

  • chaps2311 Adam Chapman (@chaps2311) reported

    @Plusnet yet another twenty minute phone call to report crap internet. That’s ok that’s the third call in two days 👍🏻 and still no further forward. And they still can’t give me an answer to why someone else’s name was on the account details. Stunning 👍🏻 yeah will be leaving you.

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported

    I hereby declare that Openreach is not fit for purpose, my VDSL remains unstable and Plusnet reports no issues and my equipment checks out

  • PFC_Pinstar Matthew Cooper (@PFC_Pinstar) reported

    @plusnet @plusnethelp dreaming a bit ain't you... sending me a bill when the service isn't working!

  • RSwindell Becky Owen (@RSwindell) reported

    @Plusnet is there an outage in alto. Hampshire please? We’ve had no internet all afternoon

  • ragbonehair Lizard Queen (@ragbonehair) reported

    @plusnethelp @Plusnet Any info on when the internet outage in Glasgow G31 area will be fixed?

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported

    have had a very unstable VDSL connection all night, right up until before midday, my equipment is fine, and Plusnet reports no problems, therefore I blame Openreach (or 'Openfail' as I tend to call them as they're not often great at what they do), not ideal when I run things