Plusnet

Plusnet Outage Report in Ferryhill, County Durham, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ferryhill, County Durham, England 01/12/2026 18:10

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ferryhill, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook and Peterlee.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomPeterlee Total Blackout
United KingdomPeterlee Internet
United KingdomStockton-on-Tees Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ed_called ✞ 𝘾𝘼𝙇𝙇𝙀𝘿 𝙏𝙊 𝙎𝙀𝙍𝙑𝙀 ✞ (@ed_called) reported

    @Plusnet why have I & everyone else in my entire neighbourhood been without broadband for 3 days now without any sign of it being fixed? @bt_uk just get the issue sorted will you we are not living in a third world country for goodness sake!

  • galalaxyquest david eckley (@galalaxyquest) reported

    @plusnethelp Plusnet please issue tickets for my 2 complaints on PM

  • Pilatesholiday Sarah rosenfield (@Pilatesholiday) reported

    @Plusnet is there a problem with your service over last 2 days? My internet is fluctuating

  • sc7lfc Sc (@sc7lfc) reported

    @Plusnet my internet connection is down the hub has a solid blue light but won't let anything connect to the internet I have restarted the hub and even factory reset it

  • cthao2101 Buttercup Serenity (@cthao2101) reported

    some say it isnt e,g plusnet. Is there any way of verify whether the failure of TOOB was related to there network cabling or will affect openreach full fibre connection. Other providers say can only say yes or no on installation day. I dont want to left without broadband 2/2

  • petejackson1952 peter jackson (@petejackson1952) reported

    Had a bad weekend trying to watch sport on tv due to internet going down every 10 to 15 minutes. Reported it and the girl just told me to do what I had already done but her actionl took out my TV altogether, then PLUSNET had the cheek to take my money yesterday. They got to go.

  • tohaboo Tonyfluffbonce (@tohaboo) reported

    @WeAreOpenreach @plusnet I had a full fibre installation on the 14th of August. The contractor from Morrison telecom left damage to the brickwork that should have been made good. A fairly straightforward fix. A claim was commenced to effect the repair. Claim btp112933 with ctd

  • kazzhaines Karen Haines (@kazzhaines) reported

    @Plusnet my plusnet router is faulty. I’ve done various tests which only fix the problem temporarily. It has an intermittent problem. Is it possible to post a replacement?

  • citytransportin Simon (@citytransportin) reported

    @WilsDavid @Plusnet Dave, no reply yet It is somewhat 'off' that their migration of email service to a third party should see paying users impacted in this way

  • WilsDavid Dave Wilson (@WilsDavid) reported

    @citytransportin @Plusnet I’m also having this issue, any reply as yet?