Plusnet

Plusnet Outage Report in Ferryhill, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ferryhill, County Durham, England 12/25/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ferryhill, County Durham, England

The most recent Plusnet outage reports came from the following cities: Peterlee.

Loading map, please wait...
City Problem Type Report Time
United KingdomPeterlee Total Blackout
United KingdomPeterlee Internet
United KingdomStockton-on-Tees Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet
United KingdomStockton-on-Tees Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Carecup1 Carecup (@Carecup1) reported

    @Plusnet Ordered full fibre broadband Tuesday. Got notification that phone was being installed on 25th but heard nothing about my internet or router. Can you help?

  • samh1998 sam😬 (@samh1998) reported

    @Plusnet For it to still be constantly doing the same thing just as bad I also enquired about getting my broadband cancelled to be told I have to pay for it to be cancelled regardless of not having the desired functioning product I was promised. 2/3

  • StiltonNinja Ken Mitchell (@StiltonNinja) reported

    @Plusnet I use a PC and don't have access to another device. I have found a work around however. If I quickly click on one of the other options (e.g. billing and payment) before the screen goes blank I can access my details. It's just the home screen that appears to be the problem

  • mouse5555 Lynn Dixon (@mouse5555) reported

    @Plusnet When exactly did your customer service win an award No internet for 3 days now and just being ignored by you Total joke of a company

  • tradingfaceswxm Andy Watson (@tradingfaceswxm) reported

    Hey @Plusnet. Any particular reason why my Internet service has gone really crap since I decided to make the switch to one of your competitors?

  • jrmelksham John (@jrmelksham) reported

    @EE Thanks for getting back to me. I contacted PlusNet and there was a fault in my area. Took a couple of days to fix. Thanks for your reply.

  • BarnsMCR Barns. (@BarnsMCR) reported

    @Plusnet We are having major issues with connection speed. It's testing at roughly 10% of the speed it is supposed to be. I opened a support ticket but have heard nothing.

  • StarreDerby Samantha Derbyshire (@StarreDerby) reported

    @Plusnet can you confirm if the internet is down in Norfolk? The storm fried our router and we connected an old one we have and is flashing no broadband

  • jo_stayo Stacey J Young (@jo_stayo) reported

    @Plusnet can you get back to me about broadband service? Please. You know where to find me

  • Joemar14 Joe Marczewski (@Joemar14) reported

    @Plusnet asking for referrals for your #broadband service?! You must be smoking crack…. #getinthesea you are absolutely terrible and I wouldn’t recommend you to anyone…. EVER!