Plusnet Outage Report in Ferryhill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ferryhill, County Durham, England
The most recent Plusnet outage reports came from the following cities: Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Peterlee |
Total Blackout | |
| Peterlee |
Internet | |
| Stockton-on-Tees |
Internet | |
| Newton Aycliffe |
Internet | |
| Newton Aycliffe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Michael 🐎 🍫 🏁 🎹🎹🎹
(@HorseSpotter) reported
@MartinSLewis Firstly, I have been very lucky with Plusnet as my provider, unlucky with parent company BT and found TalkTalk the worst. Secondly, I have 7 email addresses I use for different accounts and only use the provider email for them. Thirdly, ALWAYS be prepared to walk away.
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Vicky B
(@Vickleyb) reported
@OpenreachHelp Plusnet spoke to your chat center in India and said they weren’t getting anywhere. Then when we told them we wanted to make a complaint they sent us to your web page which then sends up back to plusnet. So something is going to have to give at some point?
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Lianne
(@nanaynilauren) reported
@Plusnet hi i have dm’d you about terminating my broadband line to look for another broadband service in our area. Kindly assist me in this process asap as we need a better broadband line. Very slow connection with plusnet despite new router.
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Tom Wood
(@thomas_wood_) reported
@Plusnet All sorted now. I managed to call up the other evening and fix the issue. Thanks
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Sam R
(@maz558) reported
@WhichUK I’m still waiting for my refund from John Lewis Broadband via @Plusnet from October. I was wrongly charged a termination fee and they refuse to repay me even though they agree thru made a mistake. I feel that I’ve no choice now but to go to court! Please help @MoneySavingExp
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jagjit
(@jitzleo) reported
@Plusnet is really the worst EVER isp or is there anyone else worst? Their phone number is faulty, their twitter team does piss all and their billing dept just sends retarded emails with no way to get in touch with them. Truly a company designed by morons.
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hm
(@hm_scotinnyorks) reported
@Plusnet 45 minutes in a queue to speak to an advisor and at 8pm the call centre just shuts down.
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Kev Summers
(@Kev_Summers) reported
@Plusnet customer service is awful. Avoid it like you would the EFC managers job.
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Ali Bradford
(@LemonLaces) reported
@Plusnet absolutely shocking customer service today, if you’re using as a supplier for your phone you may as well cancel because they don’t care anyway. I’ll be looking for a different contract with a company that provides much better customer service and a better coverage!
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Plusnet
(@Plusnet) reported
@Funkytellum Hey, just checking in to see if you still need some help? -Max, Plusnet Sheffield