Plusnet Outage Report in Ferryhill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ferryhill, County Durham, England
The most recent Plusnet outage reports came from the following cities: Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Peterlee |
Total Blackout | |
| Peterlee |
Internet | |
| Stockton-on-Tees |
Internet | |
| Newton Aycliffe |
Internet | |
| Newton Aycliffe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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kialayla
(@lataja2013) reported
@Plusnet no option to DM. Only been with you a couple months but not had 1 day without problems. No Internet in any of the bedrooms (in a bungalow) and even the lounge is continually buffering. Can't watch 1 program without it stopping after a couple sentences. Not good at all.
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Wayne McCarron
(@therealwaynemcc) reported
@Plusnet - New customer with a "guaranteed" down speed of 59.6mbps but getting less than 20mbps. I find the service less than satisfactory. Having to repeatedly chase a solution with your CS team, get nowhere, and be warned of a potential £65 charge is unacceptable. #SortIt 🤬
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MaysamAdventures 💙
(@MaysamAdventur1) reported
@basod8 @Plusnet @plusnethelp I reset my router and it helped a bit, not a long term solution though!
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Peter Maude
(@PeterMaude) reported
@GlennPegden @BlueTeamHackers Such a good point, could I get my mother in law to use a password manager (not a chance). I could convince her to write the passwords down and ensure plusnet (still storing pwds in tbe clear) has its own. Yes
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Yoric Hunt
(@yorichunt) reported
@Plusnet Such a bad strapline. I have to change channel everytime that ad comes on as it make me feel physically sick.
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Mike Patton
(@mpatton2511) reported
@bt_uk On hold for 40 mins the other day and over 20 mins now. I think they need more than one person in the UK answering the phones! This lack of service really makes me long for PlusNet
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Duncan Hill 🔶
(@DuncanDucky) reported
Anyone else having problems with #PlusNet broadband in Brighton right now?
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Steve Spencer
(@stephenspencer9) reported
@Omodon @Plusnet I have mate, had them for the last 4 years with no problems but..... I know others that have had awful experiences with them.
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Booker Dewitt 🌸
(@WrecklessGamer) reported
@YardleyShooting @TalkTalk If you need to move and reliability and customer service are what you want, could do a lot worse than PlusNet. Been with them for about 15 years.
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Sarah-jayne Gilbert
(@gilby1985) reported
@Plusnet @plusnethelp 1) you disconnected us instead of upgrading our package and now we have been left with no internet connection for 4 weeks and counting. No one will take responsibility for the issue! An issue that you created! We work from home and depend on the internet for work.