Plusnet Outage Report in Ferryhill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Luca
(@LufcLuca_) reported
Plusnet is the worst WiFi ever
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John Turner
(@Canals1de) reported
@Plusnet Hi Currently got Question 214170376 re Landline problem open. Target fix date is today and wanted to reply to question that "it is not fixed yet". Can you please add that to My Account - many thanks
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Tia Shafee
(@tshafee) reported
Currently very disappointed by @Plusnet - a month ago we signed up for a broadband connection for the new house, to be ready roughly when we moved. We've been in the house for a fortnight and it's still not available. Worst is the communication has been so poor.
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Ninjaredwing
(@NinjaRedWing) reported
@Plusnet are you having any issues in Hampshire? Net speed has been awful lately. Keeps falling off a cliff whilst I'm on meetings
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Phantaxus 🇪🇺 🇬🇧
(@Phantaxus) reported
@mattthr @Plusnet @plusnethelp I think the first hour is free, but you can hang up at 59 minutes and call again
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Carol Yarrow
(@CarolYarrow) reported
@Plusnet Your customer service is a joke. It is worse than useless. I wish that they could help but they evidently can't
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Cassidy_msv
(@CassidyMsv) reported
@Plusnet My Internet is down again the third time this week and im working from home.
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Halim Matin
(@halimmatin) reported
@bookish__jane @asda_mobile I just moved to plusnet (ee). Great prices, signal and service (uk call centre and not Egypt). Now asda are with holding my outstanding credit. Asdamobile you are a bunch of thieves.
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Halim Matin
(@halimmatin) reported
@GrahamK61158129 @asda_mobile I just moved to plusnet (ee). Great prices, signal and service (uk call centre and not Egypt). Now asda are with holding y outstanding credit. Asdamobile you are a bunch of thieves.
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James ingram
(@JimChavez81) reported
@plusnethelp why have you restricted my services it's not been 14 days from date you sent me email notice. It's after 8pm so now I can't get my issue fixed until tomorrow. This is disgraceful you cut me off at 7.50pm and your lines close at 8pm. Very convenient Plusnet, cheers!!!