Plusnet

Plusnet Outage Report in Ferryhill, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ferryhill, County Durham, England 11/13/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexKWLangport Alex Keyworth-Wright (@AlexKWLangport) reported

    @Plusnet hello! Internet outage in Bath! Seems to be multiple different houses and providers, could you tell me what's happened please?

  • MrDanielPearson Daniel Pearson (@MrDanielPearson) reported

    @EE any good deals on broadband for existing mobile phone customers? @Plusnet are a joke and keep letting us down

  • Claire832022 Claire (@Claire832022) reported

    @Plusnet I rang to cancel and after I went through all the options to select I was cut off. How else can I do this

  • JodieMurchison Jodie Murchison (@JodieMurchison) reported

    @Plusnet absolute disaster of a connection, router is useless regardless of the 37 mbps we’re supposed to get. Useless if you can’t actually use it without devices struggling to connect. Only solution apparently is to pay to upgrade and sign a new contact, what a joke.

  • jumpnarcissus Jump, Narcissus! (@jumpnarcissus) reported

    @Plusnet Signed up to BTSport 7 days ago, but BT giving me ID003 error on login. No idea what to do from here

  • twhobbies Tim (@twhobbies) reported

    My @Plusnet broadband has gone 😢 anyone else having issues at all? Also weird as my Sky Mobile 4G is awful as well, double whammy!

  • soltanssuppers bsoltan (@soltanssuppers) reported

    @Plusnet Good Afternoon, my router is unable to connect through to the internet, I tried rebooting and restarting. Is there an outage? it seems to have been occurring since this morning. Thanks.

  • chrisw66 Chris (@chrisw66) reported

    @Plusnet what a total **** show my 78 year old Dad has moved home and you have failed to get his land line in his house for 4 weeks, you sold (conned) him into a deal to take his mobile over as well and its not worked for 3 weeks as well #shamful #stressedoldman #amatuers

  • Zummerzetter Flameboy💙 (@Zummerzetter) reported

    @Plusnet Bet the formula looks a hell of alot worse when the cost is £40 with a landline! Loyalty = sucker waiting so I don't pay an exit fee. Waiting to call BT so I can be treated like a new customer with a cheap contract.

  • MrDanielPearson Daniel Pearson (@MrDanielPearson) reported

    Been let down too many times by @Plusnet for #broadband Any other providers got any good deals and able to help?