Plusnet Outage Report in Ferryhill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Iain Watson
(@iain_watson) reported
@challiscj @Plusnet @AlexLewSec Even "we don't yet know what the problem is it when it will be fixed" would be helpful!
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Jon Ewing
(@siteadvice) reported
@Plusnet We’ve been an hour without internet here now. Please can you post a service status. It’s clear there are a number of us who are being left in the dark about what to expect from today’s outage.
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⚡ HighGround ⚡ The God of Speed
(@AkaHighGround) reported
@Plusnet 2 hours now and the country still has no wifi.. Nothing on any of your pages.. Terrible service.
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HolyDiver73
(@HolyDiver73) reported
@Plusnet can you at least acknowledge a serious national outage and an ETA on the repair please. I am losing money here.
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Lindsey Duffy
(@lindseyjdee) reported
Hey @Plusnet! My broadband has been down for over an hour now! What's happening? Blue light on the router but no Internet connection or landline. Not great when working from home 😕
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lysanne
(@lys136) reported
@hareinthefire @Plusnet @pfrr Apparently no known issues, but going to complete tests, that was 30mins ago, it's all gone very quiet from the diagnostic bot.
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Karen Annis
(@kaz_annis) reported
@Plusnet not working in Worcestershire either, any update on what is happening? When it might be fixed?
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lysanne
(@lys136) reported
@Plusnet Please provide eta on current outage. The bot has obviously resigned in protest. Need to get back to work. Blue light on router but no internet. Since 10.38am today in Derbyshire, I would like to keep my job if that's OK. Need an urgent update.
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Just hear for the crac
(@JustCrac) reported
@NoodleD40194634 @Plusnet My contact finished yesterday so they are definitely getting binned now! Definitely slowed our internet down over time last 2 years. @Plusnet
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Charmaine Heskett
(@Chapmagod) reported
@Plusnet its very hard to run a business with no card machine, Internet and crappy landline any ETA on when our service might be restored??