Plusnet Outage Report in Ferryhill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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BrightKnight
(@BrightKnight15) reported
@EveryCountry @bt_uk They're all bad. Left Sky due to issues, now Virgin media don't even respond when you complain about speed dips & intermittent loss of connection. Been months, & notified they are still processing my complaints about not hearing from my complaints! Plusnet?
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yasir
(@Caz1987C) reported
@Plusnet internet been out all day. Why am I paying for this?! Have tried all reboots that u tell us to. It is your problem.
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Antony Jones 🐦
(@antony) reported
Why is hold music legal? * Horrible music by artists I don't like * Terrible quality via phone speaker * Regularly interrupted by a nasty, loud crackling sound I don't get it? I'd rather take my business elsewhere? Violators: @Plusnet @patagonia in the last week.
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A Hughes
(@Dalhug_98) reported
@plusnethelp My new Plusnet router has a weaker WIfi signal tham a six year old Talk Talk router. Do not sign up with them unless you live in a bedsit!
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W1LDE
(@W1LDE) reported
@Plusnet @plusnethelp Why do I have to restart my router every couple of hours to get a decent WiFi speed? (Signal strength not an issue)
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theblubster 🇬🇧🏴
(@theblubster) reported
@Rob_J_Frost That's why I kicked them into touch. Bloody useless. The extra download speed isn't worth all the crap you have to go through to get a deal. I've switched to Plusnet fibre. Cost me £70 to have a new line in but that equates to 2mths VM and I'm now saving money as a consequence.
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Adam Cooksley
(@Adam_Cooksley) reported
Funny how I'm changing broadband providers this week and all of a sudden my internet keeps cutting out and has gone slower than ever... Nice one @Plusnet guessing being a customer for 3 years wasn't good enough! #DadRant
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Gareth Owen
(@gwowen) reported
@Adam9Green @ScottyCoops23 @plusnethelp Plusnet customer support
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Terry P
(@Terry_Parke) reported
@Plusnet @plusnethelp award winning service? really? my broadband hasnt been stable since it was installed a month ago. I previously had really good stable service with another provider, but since with Plusnet, its been crap. Why do i have to keep chasing a fault?
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Sarra
(@sjg_001) reported
@MarcAllera it’s time you realised how your plusnet staff lie about refunds !! Cancelled a NEVER CONNECTED contract on 13th feb still waiting for a refund !! Maybe I’ll just start legal action for deception