Plusnet Outage Report in Ferryhill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Ferryhill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Theresa Dickens💙#Rejoin#FBPPR#NASUWT#FBPE🔶🇮🇪
(@bleanaskill) reported
@Plusnet It’s 3 hours since I DM’d you to say I can’t make or receive calls and your help centre closes in 42 minutes - I’d appreciate a response…
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DOOGY
(@DOOGY43543492) reported
@Suzanne14606600 @Plusnet @WeAreOpenreach Openreach aren’t bothered as they make MILLIONS of £s by not doing their job,the best way to deal with Openreach and your internet provider is to complain to the ombudsman and ask them to try and sort this problem out as I will be doing if I don’t get my internet back by
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mark saunders
(@mark87872) reported
@Plusnet I wish I'd never signed up with these problem with order on hold for ages I might cancel direct debit and go with someone I can speak to
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Newsfox
(@theNewsfox) reported
@Plusnet I would like to cancel BT Sport can you help with this ?
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Samlar Cheesman
(@minicheddar) reported
@Plusnet hello 👋 is there an issue with your service? Two days of constant signal dropping out is getting very boring now.
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WayneJF
(@jf_wayne) reported
@Plusnet Great value. Don't think so! I'm a long time customer shoved onto a £42:month 18 month contract without a reminder. A service that drops out at least 8 times a week as well.
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Cruzetavia (former Gugas Ape) 🎮
(@Cruzetavia) reported
@StripeyMiata @TalkTalk I've heard their support is dire. Nearly signed up but was warned off. Went with @Plusnet who had brilliant support but unfortunately didn't offer FTTP so moved to BT
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Theresa Dickens💙#Rejoin#FBPPR#NASUWT#FBPE🔶🇮🇪
(@bleanaskill) reported
@Plusnet I am STILL waiting for you to reply to me on Twitter about my lack of service -why is there no way to chat online through the app or website?
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Martin Caveman *WOKE* 3.5% 🔶#FBPE 🇫🇷🇬🇧🇪🇺
(@cavemanmartin) reported
@Plusnet That was last week. My problem has been sorted. Thanks.
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John Mounsey🛒
(@mounsey) reported
@Plusnet Existing customer on "normal" fibre. I have received a (good!) offer re: your "Full Fibre 145". You have my attention! Q1. Can I use my existing TP Link (decent spec.) router with it? Q2. Is installation included/free?