Plusnet

Plusnet Outage Report in Ferryhill, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ferryhill, County Durham, England 03/18/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Plusnet Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • nickmsquash Nick (@nickmsquash) reported

    @Plusnet How do I cancel BT sport App, I no longer am using it. Please advise.

  • Rawk002 La Kernow 🌱 3.5% BLM Anti-oppression &speciesism (@Rawk002) reported

    @Plusnet Actually having a laugh that you only have customer service until 8pm. So peed off, you’ve just turned our broadband off 23 days early, both of us work from home & I work until late evening! So not happy 😡😡😡

  • KimmyXLorraine Kimberley Lorraine (@KimmyXLorraine) reported

    THIRD MONTH they’ve promised me the discount third month they’ve taken full payment I urge anyone one to not go with them, if it the customer service that lies to u it’s the #virginmediadown shoddy internet speed or it being completely down . Wish I’d never left Plusnet

  • SmartGuyHarris Martin (@SmartGuyHarris) reported

    @Plusnet I'm getting quite a few spam texts. I've tried sending to the UK spam number, but it always fails 😒 Can you help me to report these? Thx

  • IsItAnyWonder1 IsItAnyWonder? #FBPE (@IsItAnyWonder1) reported

    @Plusnet ALL MY SERVICES DOWN. JUST SIGNED NEW CONTRACT WITH YOU. AWFUL.

  • bernio74 Bernio74 (@bernio74) reported

    @Plusnet changed to plusnet as better deal but useless as EE signal in Carnoustie is terrible. Waste of time, back to Vodaphone.

  • JuliaJudd62 Julia Judd (@JuliaJudd62) reported

    @Plusnet Still not working. I am not there but have logged into my account. The person who is there has texted: No still not working. Lights up green, then flashing green, then goes blue, then flashes orange and then the broadband light starts flashing red.

  • DonovanTim Tim Donovan #FBPE 🔶💙 (@DonovanTim) reported

    @UB5simon @Kezza101064 Plusnet crap too.

  • eraseresk Euan Andrews (@eraseresk) reported

    @Plusnet Impossible to access my broadband account on your website. Been trying to log me in for ten minutes now. My internet signal is fine so what's the problem?