Plusnet Outage Report in Ferryhill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Ferryhill, County Durham, England
The most recent Plusnet outage reports came from the following cities: Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Peterlee |
Total Blackout | |
| Peterlee |
Internet | |
| Stockton-on-Tees |
Internet | |
| Newton Aycliffe |
Internet | |
| Newton Aycliffe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@paulb323) reported
@plusnethelp Hi. I’ve written out steps for the test results and added to the question in Plusnet support page as a comment. TLDR: no broadband connection via test socket, and download speed magically resetting after test socket connection. I think the hub unit is faulty.
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MsBee Be safe -join a union
(@ihaterocket) reported
Is anyone else getting a dreadful service from John Lewis Broadband? Since early November it keeps going slow of dropping out and I'm not getting any help that sorts it out. It's the same as @Plusnet but with no Twitter help account like @plusnethelp #xmaswithoutbroadband
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David Cleary
(@Cleary1David) reported
@MarcAllera Good afternoon Marc, Hope all is good for you. I'm a new Plusnet customer hoping to be connected to your @Plusnet service . Customer service is very poor and certainly not first class or award wining. My connection was supposed to happen on Dec 11th.
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Tyler Chapman
(@TheTyChapman) reported
@Plusnet our internet is down in Scarborough (YO12) any reason or advice you can give?
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Stacey Vial
(@staceyv50) reported
@Plusnet @plusnethelp absolute crap. Raised an issue on the 10th December after experiencing a lot of issues. Phonecall today from plusnet said its sorted. Its not sorted because my Internet has gone down again. No idea what I'm paying for at this point.
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No longer the man I once was
(@_jonb) reported
@allyc375 @Plusnet Best of luck. If you have any problems let me know. I'm not proper IT support but I have form for fixing @mikechitty's successfully
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Catherine Lockett
(@CatLockett72) reported
@NationalTheatre loved watching your panto this afternoon - thank you so much for sharing! Just tried to text donate, but it turns out that @Plusnet mobile doesn’t support short number messaging so it won’t deliver. Do you have any other ways of donating?
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Scott Goodacre
(@scottgoodacre) reported
@nathanlawsn We left BT for PlusNet. It’s literally the same network, rebranded, often with free line rental offers on. So we effectively stayed with BT while saving £20 per month.
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David Ellis
(@David_J_Ellis1) reported
Christmas Eve-Eve and the internet goes down - PlusNet have switched us over to fibre and the last time they tried we had huge issues. I set up the router and wait for the lights to settle..... It works! Hallelujah! 🙌 2021 will be a good year 👍
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Simon Andrews
(@SimonAn44511392) reported
@liz10703634 @plusnethelp The company is a joke I've been waiting since October 19th plusnet we'll do you proud I don't think so absolutely disgusting how appalling their service is you pay peanuts you get monkeys