Plusnet Outage Report in Ferryhill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ferryhill, County Durham, England
The most recent Plusnet outage reports came from the following cities: Crook and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Peterlee |
Total Blackout | |
| Peterlee |
Internet | |
| Stockton-on-Tees |
Internet | |
| Newton Aycliffe |
Internet | |
| Newton Aycliffe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Steve L
(@Steve_Lowe2) reported
@Pinklilycat @Plusnet I use Zen internet no issues very high customer service rating
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Neal Conyard
(@nealconyard) reported
@Plusnet have you got issues with your mobile service? Both my parents are having problems not being able to make/receive calls or connect to mobile data
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Vicki
(@hey_its_vicki_) reported
@Plusnet Hi, am suddenly having a constant message saying 'no mobile data service - temporarily turned off by your operator'. Can't make any calls including to you to get it sorted. Tried restarting, removing SIM etc. Not changed location. Plenty of data. Help!
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Stu
(@dr_smithy) reported
@Plusnet Hello Plusnet. Could one of your customer service people please take a look at the tweets and Dms I've sent you, I'd like my mobile service back
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Kiri
(@Kiri_P7) reported
@Plusnet no broadband service, keeps dropping constantly. Download speed 0.45 Upload 0.54. This seems to be a continuous issue. Postcode IP33. Please look into this. Thank you
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Mason
(@MasonZX10) reported
@Plusnet how am I supposed to cancel my order with you when no one answers calls after 20 min and your live chat is a virtual assistant?
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Gerry
(@basketweb) reported
@Plusnet been in contact with plusnet reference refund of charge for mobile and despite being advised on 3 occasions the refund charge will be sent to home. We are still awaiting and any Plusnet communication via mail has not materialised. Please help my refund issue.
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Zinone
(@Pinklilycat) reported
to buy ourselves. After many apologies it turns out that once again my router was never sent, despite the ridiculous 50 minute phone call I’d had with a @Plusnet. It’s September tomorrow, and I’m still waiting for something which is essential to our livelihood. This sucks.
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David Kelly
(@Dave_it89) reported
@Plusnet your customer services is dreadful. I have spoken with 5+ people it appears no knows your business. Do better.
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Kura
(@KuraSolon) reported
@Plusnet my Internet is down and I've been told you'll aim to fix in 3 working days (KT1). Is it possible to get it fixed today/tomorrow?