Plusnet Outage Report in Ferryhill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ferryhill, County Durham, England
The most recent Plusnet outage reports came from the following cities: Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Peterlee |
Total Blackout | |
| Peterlee |
Internet | |
| Stockton-on-Tees |
Internet | |
| Newton Aycliffe |
Internet | |
| Newton Aycliffe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ewen Ross
(@rossi0569) reported
@Plusnet ok folks. My mum sadly passed away on 24/03/22. Tried to contact Plusnet when she moved into care to cancel her contract, they wouldn’t speak to me. Now mum has died they won’t talk to her Solicitor. Why not, they’re only doing their job😢
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😎Keith Harris😎
(@klharris30) reported
@Plusnet I have just used gmail via safari and everything seems ok. I assume that means it’s an app issue. I have already contacted Apple just in case but not hopeful of a response. It just seems odd it’s only happening on WiFi.
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Stephen-Francis
(@loorollfatcat) reported
@Plusnet No internet all morning in streatham and terrible connection all week!
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Jordan
(@JordanCrouch1) reported
@Plusnet any service issues haven’t had signal at home for past two days not good enough not been informed of issues and without service for so long disappointed choice joining Plusnet
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Emma
(@EmmaClare31) reported
Once again @Plusnet just stop responding to emails! Even after I escalated a complaint as high as I possibly could! You are not getting another penny out of me! 😡 Avoid this provider at all costs!
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apollo
(@kerimooree) reported
@Plusnet is there an issue with your broadband cause mine is completely down, resetting it isn’t working but it’s not down on the down detector online…
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DeathBougie 👽
(@agyal1234) reported
@Plusnet why are all of your numbers from your website not recognised? Talk about crap service and I haven't even officially moved to yoi yet. I need to talk to someone.
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potato queen🥔
(@yanpotatoqueen_) reported
@Plusnet I've replied to say I can have an engineer attend tomorrow 1-6, is this going ahead or not? I'll need to get somebody to sit in as I'm having to work in the office due to the Internet issues
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Annie Jones
(@AnnieJo80051383) reported
@Plusnet How can i boost my broadband, does a wifi booster work if the broad band is slow ?.
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Annabel Beeforth, Love My Dress®
(@LoveMyDressBlog) reported
@Plusnet I'm unable to login to my account via any browser or device (just get the same blank grey screen) and despite us paying a premium for better upload speeds, today the best upload speed I can get is 2.98MB. Please can someone come back to me?