Plusnet Outage Report in Ferryhill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ferryhill, County Durham, England
The most recent Plusnet outage reports came from the following cities: Crook and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Peterlee |
Total Blackout | |
| Peterlee |
Internet | |
| Stockton-on-Tees |
Internet | |
| Newton Aycliffe |
Internet | |
| Newton Aycliffe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Andyman🏴#AlbaParty#SuperMajority
(@AndymanIndyScot) reported
@Plusnet What a useless company Plusnet is. Can't guarantee a WiFi connection with their router yet want to charge you for leaving a service they are not providing. Go with any company...just not Plusnet. Absolute rip-off company. Beware!
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Pam Thompson
(@DithersWithDogs) reported
@plusnethelp You kidnapped me without permission from my previous ISP, your tech dept was bloody rude and now I have no phone and no internet and my cardiologist is supposed to be calling today!! Plusnet? Should be Minusnet.
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Nicholas Gerard
(@sirdicholas) reported
@Plusnet Lost internet, my Plusnet account says there is an error and to contact support. Support is closed, please help.
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Andyman🏴#AlbaParty#SuperMajority
(@AndymanIndyScot) reported
@plusnethelp Easier just to get ripped off and pay Plusnet a fee to leave and go with a company that can provide the service they charge for.
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Jonathan Tranter
(@jonathantranter) reported
@RustWrangler Plusnet started as an enthusiast service I guess, BT bought it and marketed it as a bargain one, but it’s still kept its historic features. Even if the website looks 20 years old too!
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Keynko
(@Keynko) reported
@Plusnet given that you have no email address for your customer service, I am unable to write to you to cancel my contract. So you'll have to be told like this! I quit, your service sucks & I'm cancelling my contract as of today!
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Plusnet Help
(@plusnethelp) reported
@Keynko Hi there. Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Adam - Plusnet Leeds
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Jonathan Worth
(@Jonathan_Worth) reported
@DerekThomasUK can you please help? We have been without a phone line since January. @OpenreachHelp have failed to turn up on EIGHT consecutive occasions and @Plusnet refuse to supply deadlock letter so we can go to ombudsman.
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Paul Clarke
(@Paul_M_Clarke) reported
@plusnethelp lots of discussions going on in the Plusnet Community Forum about Plusnet Safeguard not working. Worried about safeguarding and child safety is an understatement. You don't need to DM me, just publish here for worried parents when this will be resolved.
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Jono // JONOOKII the Begoggled_Bear
(@Begoggled_Bear) reported
Hi @Plusnet @plusnethelp my broadband keeps dropping out every hour or 2 today - any known problems in my area (South Yorks)? Really causing me problems trying to get work done...