Plusnet

Plusnet Outage Report in Ferryhill, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ferryhill, County Durham, England 01/21/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ferryhill, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook and Peterlee.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomPeterlee Total Blackout
United KingdomPeterlee Internet
United KingdomStockton-on-Tees Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet

Community Discussion

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Plusnet Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • imaginanter Jennie (@imaginanter) reported

    @plusnet I have a question! Are any of your mobile plans 5g? I was about to sign up til I saw the details below the offer said "4g network". My handset is 5g!

  • dittotoo Caro (@dittotoo) reported

    @Plusnet I can’t connect my roku box to the internet . I’ve tried everything suggested . I’m a new customer .

  • Plusnet Plusnet (@Plusnet) reported

    @LongbowBaz Hi Baz. Thank you for getting in touch. Are you attempting to send texts to short code numbers. If so, these aren't supported on our network I'm afraid. Regards, Emily Plusnet Leeds 🌞

  • unepechedenfer Leigh (@unepechedenfer) reported

    @Plusnet cheek putting the price of broadband up when I spend more time disconnected than connected. The service is a joke and makes literally every aspect of my life harder than it needs to be.

  • MendoncaFJ Simon Mendonça (@MendoncaFJ) reported

    @Plusnet is there an issue in Cardiff? My router keeps on restarting itself (flashing orange) every 10 minutes or so?

  • RezTamaki R&A (@RezTamaki) reported

    @Plusnet you guys been the worse after talk talk. Gonna sort me net or cancel me direct debit?

  • capod30 caroline (@capod30) reported

    @Plusnet Any news? 🤞 wanted to watch the Footie tonight, and still struggling to keep in touch with my family, have some mobile signal but it's patchy where we live and no landline 🙏

  • RichardnotatKF Richard Humphries 💚 (@RichardnotatKF) reported

    Hi @OpenreachHelp day 6 with no phone/broadband & our ISP @plusnet says it might be Friday before our fallen telegraph pole can be replaced. Rural area with limited mobile signal. Can you review please.

  • Elaine03874764 Elaine (@Elaine03874764) reported

    @Plusnet you’re members access and website appears to be down! Any idea when it will be up & running please?

  • BulleymentJohn John Bulleyment (@BulleymentJohn) reported

    Trying to contact Plusnet is like Mission Impossible. They answer and then you hang on for 20 minutes and more-and no response. Tried 4 times today and wasted my day. Plusnet get your act together.