Plusnet

Plusnet Outage Report in Ferryhill, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ferryhill, County Durham, England 02/04/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ferryhill, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook and Peterlee.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomPeterlee Total Blackout
United KingdomPeterlee Internet
United KingdomStockton-on-Tees Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @McWojjed Hi Roger, I'm sorry to hear you're having issues with your email. Can you please advise what specifically is happening when you're trying to access your emails through webmail? -Tony Plusnet Sheffield

  • Lg19149772 Lg (@Lg19149772) reported

    @Plusnet hi there I need some help as i#my phone stop to make call and text no data I’m in France right now and I can’t contact customer service I did check my plus net account band everything is fine can you help me ?

  • rohithtr rohith (@rohithtr) reported

    @Plusnet You rendered me slow bandwidth for 1 week when I am working from home and in compensation your tech. just offers me 5£. Not happening. Am quitting!

  • macthenaif1 macthenaif (@macthenaif1) reported

    @Plusnet I subscribe to your broadband service, (user name: nmplusnet), and my wife is an authorised user with authority to act on my behalf. Can you tell me why the Plusnet customer support people are failing to accept requests made by my wife Ruma Sarker? Thank you.

  • MeganAbbott_ Megan Abbott (@MeganAbbott_) reported

    @plusnethelp @Plusnet Please can you tell me what is going on with the upload and download speed in Canterbury for the last month?!?! Impossible to submit a complaint via your website #plusnet #plusnethelp

  • Bazman500 Ian Barrie (@Bazman500) reported

    @Plusnet Please can you out down your effin mulled wine and get back to me on my repeated reporting of zero internet.

  • jamiewortleyuk Jamie Wortley (@jamiewortleyuk) reported

    @Plusnet no broadband at AL2 1GG. Pls can you help?

  • Bazman500 Ian Barrie (@Bazman500) reported

    @Plusnet Please can you PUT down your effin mulled wine and get back to me on my repeated reporting of zero internet.

  • SpocksOddSocks SpocksOddSocks (@SpocksOddSocks) reported

    @skyejromance @NHousley @SkyHelpTeam Yep, same. Sheffield and Plusnet. Went down around midnight.

  • jmc_hughy Jenny McHugh (@jmc_hughy) reported

    @andykingsoton @Plusnet @BT It's alright! Good to know that they're all crap I guess! #nationalise