Plusnet

Plusnet Outage Report in Ferryhill, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ferryhill, County Durham, England 02/03/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ferryhill, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook and Peterlee.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomPeterlee Total Blackout
United KingdomPeterlee Internet
United KingdomStockton-on-Tees Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • andyhowedoyoudo Andy Howe (@andyhowedoyoudo) reported

    @Plusnet a loyal customer for many years... immediately out of contract....47% increase. Goodbye.

  • kirkleyhouse Lindsay Fuller (@kirkleyhouse) reported

    @Plusnet @b33r Don't start me on plusnet customer service.... Its a whole new world of horrendous in my experience

  • chrisk2500 Chris Kent (@chrisk2500) reported

    @Plusnet Will you be offering 5g service

  • MikeOxl61921318 Mike Oxlong (@MikeOxl61921318) reported

    Just re-newed my #plusnet package it’s not a bad deal but the customer service guy is only 26 and actually has a landline😳

  • Oscargetsit Oscar (@Oscargetsit) reported

    @misslucyp Had no issues whatsoever with Plusnet over the couple of years since I changed from Sky. Never had to use customer service so can’t comment on that but don’t flood you with emails etc trying to sell you other stuff.

  • JustChelsay Just Chelsay 🌱🏴󠁧󠁢󠁳󠁣󠁴󠁿🖤 (@JustChelsay) reported

    @Chocomatt12 The most I can get in my area is 70mbps (unless I went with a Virgin and their dedicated fibre lines which cost a fortune) so I’m with PlusNet and pay £26pm and never really drop below 60mbps

  • Michael67963044 Michael Atkinson (@Michael67963044) reported

    @Plusnet hey I have no signal in my home is there a outage in Newcastle?

  • DallawayO Oliver Dallaway (@DallawayO) reported

    @Plusnet Worse than ever, watch 3 seconds, buffers then kicks me out. Really poor.

  • joe_mccraith Joe McCraith (@joe_mccraith) reported

    Thorough fed up of paying £30 a month for snail-slow ‘broadband’ from @Plusnet.

  • jazzandshiraz Gold please UHB 🙏 (@jazzandshiraz) reported

    @Plusnet Customer support dependant on Internet working will do? Absolutely regretting switching to plusnet. Would never recommend