Plusnet

Plusnet Outage Report in Ferryhill, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ferryhill, County Durham, England 12/06/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BattersbyDave David Battersby (@BattersbyDave) reported

    @Plusnet is becoming pretty useless it has to be said No access to E-mails for getting on for two days now. WHAT IS THE PROBLEM???

  • Wythen The Masked Medic 💙 (@Wythen) reported

    @Plusnet be honest this outage has affected the majority of your users. 36hrs to fix is a disgrace. I’m going to move accounts as are many here for sure. Your customer services spamming the same reply is a joke. Bye #incompetence

  • digitalmaverick Digital Maverick (@digitalmaverick) reported

    Hey @plusnet your response to the current email issue is an utter disgrace

  • MLawsonDesign Mark Lawson Design (@MLawsonDesign) reported

    @Plusnet email & account questions for you today 11/11/21 07:30 1, have you fixed the 24 hour+ email outage? 2, were undelivered emails all queued and will arrive today, or are they all lost? 3, has the server been hacked? Do we need to change passwords? 4, compensation £ ?

  • TonyOcton TONY OCTON (@TonyOcton) reported

    6:00am on the 11th and still emails are not working,,, Well done plusnet - a new low for you. Start making more excuses for today.

  • jdmc_alli1 JohnDaleMcAlli1 (@jdmc_alli1) reported

    @Yorkshire73 @Plusnet Not working in Scotland

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet @Google Does google know how to fix @plusnet email issue?

  • PhotosOfFoxes FoxesandMore (@PhotosOfFoxes) reported

    @Plusnet I find it bizarre that @Plusnet has made no announcement at all about this lack of email situation. I have paid postage for an ebay sale and await the EMAILED label to print. £8 down the drain then? Or might you resolve the issue soon? Reply please!!!

  • Jennaantdecrock Jenna (@Jennaantdecrock) reported

    @Plusnet I cannot believe how u have handled this, not even a text to explain what’s going on.Your Twitter/Facebook no explanation. Was a loyal customer, your service was the best last few months the internet is shocking. Please tell me Will I get my emails from the last 2 days

  • Jmoreels Jonathon Moreels (@Jmoreels) reported

    @Plusnet I have seen your recent service update stating that we should be able to access our email now however I can confirm that I cannot. Any ideas? Outlook just says “connection to the server was interrupted”