Plusnet Outage Report in Ferryhill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ferryhill, County Durham, England
The most recent Plusnet outage reports came from the following cities: Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Peterlee |
Total Blackout | |
| Peterlee |
Internet | |
| Stockton-on-Tees |
Internet | |
| Newton Aycliffe |
Internet | |
| Newton Aycliffe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Bertulis-Fernandes
(@alexbertanades) reported
📢 PSA while we're on the subject of safety: If you're on Plusnet then you won't be able to text the British Transport Police on 61016, as Plusnet don't support short code usage via their mobile service. Something I learnt the hard way.
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Will Pratt
(@WillPra31526195) reported
@plusnethelp Hi I have signed up for a plusnet contract at a new property but just been informed by my landlord the flat does not have a phone line and they are not open to having one installed. Will I be able to cancel my contract in this case?
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swapnil rane
(@swapnilnshilpa) reported
@Plusnet - again repeating same slowness issue Can you get it escalated to give good speed as per agreement..my payments are on time ..but service is shameful
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swapnil rane
(@swapnilnshilpa) reported
@Plusnet , again repeating same issue of slow internet speed. Can this be escalated to get the good service to customers as per payments
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Ben Nuttall
(@ben_nuttall) reported
@biscuitsgod We had this problem and they kept coming back without what they needed. Literally about 12 times. They just never passed the information on. Nightmare calling @Plusnet every time who would then call openreach both of which seemed ironically terrible at communication.
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Daley Parking
(@daley_parking) reported
@Plusnet so ordered a new service from you. You “forgot” to order broadband and you “forgot” to transfer my old phone number. This is basic stuff. Now having to go back to Virgin to extend my bb cover otherwise I will be without service. What a gr8 start as a new customer.
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Gazz_59
(@GaryBowles2) reported
@Plusnet we’ve had no internet connection for two hours, is there a problem because this isn’t really good enough, bad signal time after time!
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AJ Perkins 🏴 🇬🇧 🏳️🌈
(@AJfromUK) reported
I have to say the past five weeks of trying to sort out my move to @Plusnet mobile has been awful! I have had to ring every single time to get an update, my PAC code ran out it took so long and still I had to ring to find out what's going on.
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Mark Allan
(@nallakram) reported
@Plusnet Is there an outage in Edinburgh (EH10) just now? My internet connection's been off since around 1am.
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Bradie Lewis
(@BradieLewis1) reported
Never been so unimpressed with a service @Plusnet 🤯