Plusnet

Plusnet Outage Report in Ferryhill, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ferryhill, County Durham, England 12/09/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • OlpaddyB Patrick Brown (@OlpaddyB) reported

    @Plusnet is a terrible service we've been with them for months and we get random disconnections and terrible bandwidth its like living in the 2000s again

  • Plusnet Plusnet (@Plusnet) reported

    @AlvoAlvis Hi James, I'm sorry to hear you've not heard anything back yet regarding the fault that was raised. I've gone and updated the ticket with news concerning this. Please let us know if you need any more support. -Tony Plusnet Sheffield

  • JasonA87151323 Jason A (@JasonA87151323) reported

    @Plusnet I have received a rewards card of £75 on the 12th December but so far have been unable to get the purecard login to work as I never receive a confirmation email. Since last trying I have also misplaced the card itself so could you reissue a new one so I can try again?

  • mrleedsbest Leeds Best (@mrleedsbest) reported

    @Plusnet can you please help me contact HR, I worked at Plusnet a while back and need my old pension details but can't find any way to contact them online

  • Ciara__Bergman Ciara Bergman (@Ciara__Bergman) reported

    Hi @Plusnet is there an outage in London? I’ve had no WiFi since this morning

  • Damommin Damommin (@Damommin) reported

    @Plusnet howdy Plusnet, we've had no service for the past 12 hours, any idea what is happening?

  • Stewflish Stewart Flisher (@Stewflish) reported

    @Plusnet I have registered a landline fault with you and received a fault number; how can I track progress of resolution please?

  • MBA_SOM M Anwar (@MBA_SOM) reported

    @Plusnet Hi I have tried to contact via phone the wait is to long . How much notice due you require to terminate broadband contract if it expires 24/2/2020.

  • J006006 JD.006 (@J006006) reported

    @Plusnet In that case, explain why when everyrime I contacted you about the constant and numerous issues, you just reply - this is the best we can do, you need to buy 3rd party expensive equipment that may not help, we can't make it work better and we don't guarantee a working service?

  • J006006 JD.006 (@J006006) reported

    @Plusnet Any chance one resolution is to provide a decent service?