Plusnet Outage Report in Ferryhill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Shnuffy
(@shnuffywr) reported
@Plusnet new customer here. every day I have a new issue with the broadband. Either there's "no internet access" or my laptop won't connect until I've reset the router. This should be happening every day. Especially when I'm paying for this service!! Please help!
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Mrs. Insomniac Segal
(@amandasegal) reported
@Plusnet It's all well and good @Plusnet saying sorry but the fact remains that our Internet shouldn't have been cancelled in the first place. We're the ones left with no WiFi in a house with very little signal and one person trying to work from home!
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Steve Robinson
(@moosegrinder) reported
@Psymonkee @Plusnet @plusnethelp Their Twitter help page has been quite inactive recently, dude. You'd be better phoning them.
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Zarina Khan
(@Zarina_GK) reported
@Plusnet hello. My wifi has been really slow these last two weeks. I've been with plusnet since September 2019 and never had this issue before. It's still working but very slow, so video calls aren't possible without lots of delay to the audio. Please could you advise? Thank you.
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NLC Jack
(@NLJ1964) reported
@Plusnet Internet is still down since 8pm last night. Never an answer on the phones. Any idea when this issue will be resolved?
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Geoffrey West
(@GeoffreyDWest) reported
@BradburyMaureen @Twitter @TalkTalk Yes, I see. I bet someone who knows about computers would know if there's a way to keep your emails. I'm with AOL, and have transferred the account from Talk Talk, BT and now Plusnet. Good luck - I think a computer boffin could help somehow. . .
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Simon Paulton
(@Psymonkee) reported
.@Plusnet @plusnethelp So my internet connection through yourselves has been garbage for a few days now and solidly stuck on 9Mb/s Download and Upload. Rebooting my router fixes it for about 20 mins and then it becomes unusable again - what gives?
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Andy Clarke
(@Andy_Bob_C) reported
@Plusnet What's the early termination fee for 15 months left on a £26.81 month contract? I've spent a fortune on mobile data, Mifi and a New router due to your appalling broadband service. I just want internet that works! And don't ask me to run through your troubleshooting guide again!
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anunneymouse
(@moopamike) reported
@Plusnet is there an outage in the Lowestoft area? The service went off at about 6.15 and I have no dsl light on the modem. Thanks.
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Bricklands Fish, Seafood and Game
(@bricklandsfish) reported
from
Chester, England
@SteveTomlinson4 Ohh read you have to phone them to cancel.. just can’t switch. Anyway all sorted.. took 2 min online to switch to Plusnet. £96 a year saved