Plusnet Outage Report in Ferryhill, County Durham, England

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (7%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

• 
  Chris (@ToxicSmoggie) reported 13 minutes ago from Stockton-on-Tees, England

  @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

• 
  ALLAN HARPER (@glaswegian78) reported 26 minutes ago from Ingleby Barwick, England

  And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

• 
  John Adams (@Johnad25) reported 43 minutes ago from Durham, England

  From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

• 
  Sean Hadland (@SeanHadland) reported 44 minutes ago from Darlington, England

  @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tracey Ace (@tikiriot) reported 47 seconds ago

  @Plusnet can you help me find out my landline number? I don’t use a landline phone & can’t find the number anywhere. Have looked through account, tried chatbot & community already

• 
  Tracy Worth (@worth_tracy) reported 3 minutes ago

  @Plusnet been a customer since June and still haven't received my plusnet reward. Keep trying to ring but my phone is saying incorrect number :/

• 
  Rob Jones (@jonesrob) reported 7 minutes ago

  @Plusnet Fixed now. Customer relations would be helped enormously if the company could push out a media notification when there is a major disruption to service. Not saying anything/not responding is unhelpful. These incidents are not forgotten when renewal time comes.

• 
  Ste (@Staylor10) reported 10 minutes ago

  @Plusnet Oh.... OK. I'll maybe try EE, I know they provide them to their customers. Thanks for the help anyway

• 
  Shepherd Illustration (@shepherd_ink) reported 10 minutes ago

  @Plusnet @padrageous We've changed to your services today and cannot access the internet or get through on phone lines? Is your service still out?

• 
  Kirsty Yanik (@KirstyYanik) reported 10 minutes ago

  @Plusnet I keep getting texts advising that my broadband installation has been delayed. It asks me to call a number or check the help section of your website. Your website has no order-specific help info and I'm now on hold - again - for 30+ minutes just trying to get through.

• 
  Tamara (@TamaraForgan) reported 11 minutes ago

  @Plusnet Hi - I’ve sent you a DM, I’ve raised a fault, I sent messages via messenger with no response or resolution. We’ve had no internet since Friday. Please can you investigate and get back to me.

• 
  Plusnet (@Plusnet) reported 14 minutes ago

  @matwatkinson Hi there Mat, I'm sorry to see this it may just be that you were in an area with no mobile signal at the time. Please get back to us on a DM with your mobile number though if that's still a problem and we'll be able to help out. - Adam - Plusnet Sheffield

• 
  Alberta Grace (@AlbertaGrace) reported 15 minutes ago

  @Plusnet please could you help the internet keeps dropping and we are trying to work from home.

• 
  aristy zorbas (@AristyZ) reported 17 minutes ago

  @Plusnet Can someone please contact me and tell me why you have made a charge to my account, when while on 2 calls to your support teams, no one mentioned there would be a charge?? Pretty poor service. A