Plusnet Outage Report in Ferryhill, County Durham, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (14%)

3. 

   Total Blackout (14%)

4. 

   E-mail (5%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

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Plusnet Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

• ALLAN HARPER (@glaswegian78) reported 27 minutes ago from Ingleby Barwick, England

  And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

• Sean Hadland (@SeanHadland) reported 32 minutes ago from Darlington, England

  @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

• Chris (@ToxicSmoggie) reported 40 minutes ago from Stockton-on-Tees, England

  @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Michael (@michaellfox) reported 5 minutes ago

  @Shortwasp I've had Plusnet broadband for ages ( part of BT now) never had any issues. Get BT sport from them at £10/m. Dont get access to BT Sport app though as discounted price . Worth a look.

• Del (@gunner_del) reported 9 minutes ago

  Hiya @plusnethelp @Plusnet I used my debit card to pay £12 onto my Plusnet mobile sim only account 31 December I still do not see the payment on my account Please inbox message me so we can chat [not talk - I can't speak out loud at moment bad throat] Thank You

• Antnello (@Antonel58982078) reported 11 minutes ago

  @plusnethelp switched from the 8th january but not router been delivered as of today. Not router= no broadband = not work. Never experienced such unprofessionalism how can you post router 2 days before activation on normal delivery in such time. bad start #badservice #plusnet

• Paul H (@69polaris69) reported 12 minutes ago

  @davidleeraynor @virginmedia So why are not other providers doing this? #VirginGreedier have been doing this FOR YEARS-so to use lockdown as an excuse is really poor! Walk away like I did-Freview or Freesat is FREE-just buy a #HUMAX box for recording and switch to someone like #plusnet-I have saved THOUSANDS

• jenva (@jenva15) reported 12 minutes ago

  Can somebody help? @Plusnet @plusnethelp I have sent a DM

• J Hullock (@Hullock_) reported 16 minutes ago

  @plusnethelp how do I get a new Plusnet router, my router is 4 or 5 years old but it keeps playing up and I'm needing to reset it all the time just to get it to work. Loyal Plusnet customer

• Ian Fisher (@IanDavidFisher) reported 16 minutes ago

  @JamesAALongman Yes. A @Plusnet hub 1 which constantly (multiple times daily) disconnects WiFi and has done for almost 2 years. Plusnet has failed to remedy the issue despite the issues facing consumers over the last 12 months.

• Miss S (@MissSutcliffe) reported 20 minutes ago

  My wifi is struggling under the strain of online lessons and keeps glitching at the worst points - is this a normal teacher thing or can you help @Plusnet @plusnethelp ?

• Mike Shaw (@garcon00) reported 20 minutes ago

  @DickieMeaden Been on Vodafone for years. Coverage ok where I am but customer service not so much. If 4G SIM only suits, worth looking at Plusnet (they use EE).

• Paul H (@69polaris69) reported 20 minutes ago

  @adamace72 @virginmedia So why are not other providers doing this? #VirginGreedier have been doing this FOR YEARS-so to use lockdown as an excuse is really poor! Walk away like I did-Freview or Freesat is FREE-just buy a #HUMAX box for recording and switch to someone like #plusnet-I have saved THOUSANDS