Plusnet Outage Report in Ferryhill, County Durham, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Ferryhill, County Durham, England
The most recent Plusnet outage reports came from the following cities: Crook and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Peterlee |
Total Blackout | |
| Peterlee |
Internet | |
| Stockton-on-Tees |
Internet | |
| Newton Aycliffe |
Internet | |
| Newton Aycliffe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
-
John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
-
Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
-
John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
-
Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
-
ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Garden Den® Official
(@thegarden_den) reported
Very disappointed with @Plusnet i did think for just a moment you where one of the better companies. But, it gets the better of you all in the end. Zero customer service skills zero knowledge regarding your own department. Complete joke if am honest. Marks out of 10 is -10
-
Col Skinner
(@ProfoundryCo) reported
@Plusnet Why have customer service if no one responds?
-
Emma Chaplin
(@MsEmmaChaplin) reported
What's happening with @Plusnet? Their customer support number doesn't even work & their call back service isn't calling back *sigh*
-
Julie Haunted Womb
(@lazyjoolz) reported
@Plusnet it's switchover day today. Ex-provider has switched off but I have no email/text from Plusnet as to when I can connect new router. I WFH. Have been on customer service phone on/off since 9am. Xmas music driving me over the edge
-
Sooze
(@susiesukes) reported
@Plusnet Fantastic customer service as always from Plusnet all sorted now.
-
Lisa Aitken
(@LisaAit77369540) reported
@Plusnet absolutely the worst customer service. We used the home move "service" and 7 weeks later still no internet. No updates on when we will get internet & no call backs when you say you will call back. Now can't get intouch with customer service at all. #shambles
-
jack! (how the binch stole christmas)
(@jackobin_) reported
@Plusnet hello!! I’ve sent you a couple of DMs regarding my contract - my service seems to have switched to fibre but I’m still paying my old rate and my account says the switch is in progress. Would I be able to have an update?
-
Alyson Bowen
(@bowen_alyson) reported
@Plusnet can’t make or receive calls in Bristol, been like this for 2 days. Are there any PlusNet mobile issues in my area BS11 9SJ?
-
Chasersgaming 🇺🇦
(@denchaser) reported
@Plusnet “il do you proud” no, not really, an absolute let down. No landline for 2 weeks, can’t even dial 999/911. As a carer, I can’t co-ordinate the care needed as I can’t liase with the teams and specialists appropriately.😡😡 what a I paying for?
-
pingubaby
(@pingubabypp) reported
@Plusnet we desperately need to talk to you about our account. Vulnerable lady has no service due to error setting up new account. I cannot get through to your phone line. Can you advise? Thanks