Plusnet Outage Report in Ferryhill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Ferryhill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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CuttlarFUALL
(@CuttlarFUALL) reported
@trx_ff me too. Shyte-4-brains service. I am done with them. PlusNet I am coming back!
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Nasher
(@TattyNatasha) reported
@oIiverjohnson @Plusnet Having the same issue also. I work from home and haven’t been able to do anything all day today 😡
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Goddards @ Greenwich
(@GoddardsPieMash) reported
@Plusnet Hi, we accidentally closed a support ticket and cannot find how to reopen it as the problem is not fixed. can you help please?
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Tony Martin
(@TonyMar24500610) reported
@Plusnet PLUSNET ARE A BUNCH OF THIEVES. Tried to scam me for £50 for a line when 2 active lines already existed. Failed to send me a modem, we requested to cancel the contract, bullied into having a second modem sent. Never used the service Now taken us to a credit agency for £111.98
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Lucy Evans
(@Lucy_Evans10) reported
Broadband connection has been bloody terrible for the past month. Cutting in and out, we've tried everything - please sort @Plusnet (SY11 -Hindford)
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Celia Blair
(@cajaz) reported
@Plusnet Having promised me a new number and ex-directory status AGAIN I checked on BT Directory just now. All of my details are there including a new number! The scammers will have it by now too. Another AWFUL broken promise from Plusnet.
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John Barony
(@jonbarony) reported
@Plusnet @jonbarony Plusnet broadband still down 2 days now no feedback customer support cannot even tell me if any thing is going on at the exchange ; terrible service @Ofcom
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GazVickers
(@vickershaft) reported
@Plusnet my broadband is down, your online troubleshooting is crap and you have NO overnight tech support,.not to mention I'm being overcharged in the deal I took out with you!
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John Barony
(@jonbarony) reported
@Plusnet i have managed to fix my issue, reset my router password and restarted access point and restarted router. i’m a bit perplexed that i had to do this any ideas 💡 why Plusnet 😱
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Bonnie
(@Bonnikin) reported
@Plusnet Hi team, my internet connection has been slow, patchy garbage for the last two weeks. Speed tests show that the upload and download speeds bounce between max and 0mbps. Can I report this online, don't want to have to sit on the phone if I can avoid it...