Plusnet Outage Report in Ferryhill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ferryhill, County Durham, England
The most recent Plusnet outage reports came from the following cities: Crook and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Peterlee |
Total Blackout | |
| Peterlee |
Internet | |
| Stockton-on-Tees |
Internet | |
| Newton Aycliffe |
Internet | |
| Newton Aycliffe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mike P
(@BuryCasual87) reported
from
Plymouth, England
@Plusnet do you guys actually care about customers or is it easier to just change provider ASAP? Tried to contact you many times but the phone just gets cut off when on hold. Shocking service
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Philip Gough
(@rebelNS_uk) reported
@Plusnet hi my phones (4 mobiles in house) are not allowing to make or receive calls or texts. In Bolton area, can you please respond as website gives an 0800 number to call but how can I with no signal???
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Ollason
(@ChrisRyan61) reported
@Plusnet Still waiting for broadband installation following another no-show today. Nine weeks plus since order after being told it would be 'up and running in seven days.' Shocking service!
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jon
(@jon73764522) reported
@Plusnet Your Plusnet service should go live in your new home within a few days of moving in, and we won't charge you anything until it does. Very rarely you might need a phone line installing in your new home, but we'll talk you through all of that when you give us a call.
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MARIE B
(@marieb811) reported
@Plusnet Thanks for that. I’ve sorted the issue now but as ad hoc do we return our old router ?
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Dan Knapman
(@Hardlydan) reported
@Plusnet help my hub won't connect, and I don't have enough signal to phone!
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Jasmine Lees
(@jastamouse2704) reported
@Plusnet I have been waiting since the first week of January to have my internet installed, I have since been advised by your customer service team that my internet request had been cancelled, despite taking an initial payment, I have had no confirmation of this or refund.
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Alistair no longer British 🇪🇺🏴 💙
(@alistairbarron) reported
Is anyone else having problems with @ScotNational ? For the past several days I keep getting DNS errors (can't find the web site) not my end as everything else is working OK via PlusNet.
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Alison Inman
(@Alison_Inman) reported
Cancelled BT, Plusnet router hasn’t arrived. No internet, crap mobile signal. End of days.
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MrTaylorMcKnight@mastodon.social
(@taylorkwinship) reported
@Plusnet It should be straight forward but your colleagues sent new router to old address and failed to take down our new contact number correctly so BT couldn't arrange to connect us. Crap service #Plusnet