Plusnet

Plusnet Outage Report in Ferryhill, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ferryhill, County Durham, England 01/16/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ferryhill, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook and Peterlee.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomPeterlee Total Blackout
United KingdomPeterlee Internet
United KingdomStockton-on-Tees Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ArbPaninkenArt Arb Paninken (@ArbPaninkenArt) reported

    @Plusnet I moved home and took my BB to a new address. I was supposed to have my service go live today but the router is flashing orange, I've had no engineer. What am I supposed to do, I tried resetting? Is my service live? Please advise. Username: arbpanin12

  • Plusnet Plusnet (@Plusnet) reported

    @MarcSchmitz18 Your service isn't down at the moment from what we can see Marc - there have been two router restarts today but these look to have been done manually. What kind of issue is it that you're seeing on your side? - Jess, Plusnet Leeds 🌻

  • Fanxxxxtastic Fanxxxxtastic-Trada (@Fanxxxxtastic) reported

    Time to change my broadband provider again I always do it every 18 months to get a cheaper deal 18 months ago moved from Plusnet to Vodafone to save money now moving from Vodafone back to Plusnet to save £8 a month. For 18 months with the new customer deal all fun and games

  • carl_wheatley Carl Wheatley 🦢🐺 (@carl_wheatley) reported

    @Plusnet The router does make a constant whirring noise. Think it may be on its last legs which may have caused this issue. Are you able to send a replacement please?

  • Plusnet Plusnet (@Plusnet) reported

    @Seven_Stones Hi Ian, I'm sorry to hear your service is down. So we can take a further look into this, are you able to confirm the Username via a DM please? - Curtis, Plusnet Sheffield

  • SaxonPark Andy Parkes (@SaxonPark) reported

    @Plusnet Can’t believe it. Been without internet as have all neighbours since 3pm. A reply from Plusnet calls or tweets. No neighbour able to get a response. Appalling service. Please Dm me.

  • CPrincess2709 kirsty bailey (@CPrincess2709) reported

    @SenseiAsad @NinaPinOD @Plusnet Le2 down also

  • Sky_dragon0863 sky_dragon0863 (@Sky_dragon0863) reported

    @Plusnet is a terrible Internet provider and needs to fix its **** because as a streamer i do not expect a Internet provider to be terrible

  • vonRunte 𝙁𝙧𝙞𝙩𝙯 𝙫𝙤𝙣 𝙍𝙪𝙣𝙩𝙚 ⚜️ フリッツ先生 (@vonRunte) reported

    @Plusnet Hi @plusnet - I come with a problem this time. The same Sarah Clifford told me if I wanted to cancel it mid contract I wouldn't have to pay the full contract, just a fixed fee. Now that I'm done with that rental house you're charging me almost £200? What's up?

  • veryoldbilly Bill Swan (@veryoldbilly) reported

    @Plusnet Can I please DM you regarding two problems with my a/c?