Plusnet

Plusnet Outage Report in Ferryhill, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ferryhill, County Durham, England 03/31/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TemeSevern Stephen Hitch (@TemeSevern) reported

    @Plusnet I re sign for a new 2 yr deal & contract. I ask for the number to be moved from old fax line to standard internal line. Done - then you close the whole thing down and throw me off as I don't have a phone line with you. You didn't think to mention this when I re signed?

  • 2020Vis62795465 2020 Vision (@2020Vis62795465) reported

    @padster1979 @virginmedia Seriously don’t bother. Pitiful reliability: not a day passes without connection issues. It does on rare occasions achieve 350 meg but I have to keep a Plusnet connection to the house for when Virgin fails on a daily basis.

  • AndyNor55099018 Andy Norton (@AndyNor55099018) reported

    I've rang Plusnet 14 times totalling 7 hours of call time trying to sort the issue. I constantly get passed from provisioning, to technical, to faults in a vicious circle. Not acceptable at all. @plusnethelp @OpenreachHelp

  • JaneBarlow123 Jane Barlow (@JaneBarlow123) reported

    Dear @plusnethelp any chance of having a continuous Internet service today? It would make a nice change. #internet #plusnet #broadband @WhichUK

  • chaplainchrisb @chaplainchris (@chaplainchrisb) reported

    @plusnethelp @Plusnet I would like to formally complain about the poor/lack of broadband speed over the past 10 days. I have already had an Openreach engineer loom at the issue. I am now paying for 4G on all devices

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

  • Beanie904 Beanie904 (@Beanie904) reported

    Is there a problem in the yo19 area @Plusnet @plusnethelp because our broadband has been horrendous all afternoon. Tried looking on the website and there’s absolutely no way to find out or report

  • mthomas0317 michelle thomas (@mthomas0317) reported

    @plusnet my broadband hasn’t been activated & it said by midnight on the 10/2/21 please help

  • rupertcollier Rupert Collier (@rupertcollier) reported

    @natp80 @Plusnet @CloudWireless Yep it works well with a 4G Wi-fi router, I had that too before. Only thing is Sky needs landline based broadband for on demand stuff plus I found Netflix streaming quite poor. I would test it first if you can.

  • Nahidur Nahidur (@Nahidur) reported

    @matthfield I had connectivity issues with two routers from plusnet. I ended buying a BT router on eBay and it works wonders.