Plusnet Outage Report in Ferryhill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ferryhill, County Durham, England
The most recent Plusnet outage reports came from the following cities: Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Peterlee |
Total Blackout | |
| Peterlee |
Internet | |
| Stockton-on-Tees |
Internet | |
| Newton Aycliffe |
Internet | |
| Newton Aycliffe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Romanx
(@ItemLevel1) reported
@WestfieldWoody @plusnethelp @Plusnet Not a bad idea if coverage isn't great
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Balloonatics
(@Balloonatics1) reported
@bt_uk Thank you. Although plusnet are the service provider BT provide the land line and therefore you should be responsible for this provision! Plusnet have escalated this to BT management with no response !
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Aroon Devnani
(@AroonDevnani) reported
@plusnethelp PlusNet have tried to call this morning but have been on hold for in excess of 40 minutes. Can I please cancel my engineer appointment tomorrow? Thank you
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Mary
(@MaryTM_MK) reported
@Plusnet our broadband has been out most of the day. Called customer service at lunchtime and was told there is a mass outage, expected fix time 8pm (exact time your helpline closes). It's now 9:30 and still no broadband.
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𝒟𝒶𝓋𝒾𝒹 𝒥 𝒲𝓇𝒾𝑔𝒽𝓉
(@TrealSlimDavey_) reported
@TheSun @SkyHelpTeam see are in breach just like last week in kent how many more times maybe sell your broadband to BT or Virgin or TalkTalk or Plusnet they never get many issues as you do
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Anthony John Teis
(@anthony_teis) reported
Worst Internet coverage EVER by #plusnet. Need to teach online to make a living. Lost connection 13 times in one hour today. This has been happening for months. Supposedly, they upped my signal two weeks ago. Contract is up, I'm off!
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Charlotte Sears
(@charlotte_sears) reported
@Plusnet can't get a WiFi signal in the bedroom! Any ideas on how to get one? No where else we can connect the router!
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𝒟𝒶𝓋𝒾𝒹 𝒥 𝒲𝓇𝒾𝑔𝒽𝓉
(@TrealSlimDavey_) reported
@SkyHelpTeam @upzepomp Sky stop the lies you are in breach just like last week in kent how many more times maybe sell your broadband to BT or Virgin or TalkTalk or Plusnet they never get many issues as you do
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
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Caterina Sinibaldi
(@Cat3Sin) reported
@gsdd @Plusnet @plusnethelp We have the same issue. New line, phone ringing continuously, can’t make or take calls. Did you manage to have it fixed, Gary? We’re tempted to cancel our contract.