Plusnet outages and service status in Ferryhill, England

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

• 
  Sean Hadland (@SeanHadland) reported 17 minutes ago from Darlington, England

  @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

• 
  John Adams (@Johnad25) reported 23 minutes ago from Durham, England

  @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

• 
  Scott ⚫️⚪️ (@LeDreamboat) reported 30 minutes ago from Sacriston, England

  Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

• 
  Chris (@ToxicSmoggie) reported 41 minutes ago from Stockton-on-Tees, England

  @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

• 
  John Adams (@Johnad25) reported 42 minutes ago from Durham, England

  From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

• 
  ALLAN HARPER (@glaswegian78) reported 48 minutes ago from Ingleby Barwick, England

  And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

• 
  Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported 54 minutes ago from Sunderland Bridge, England

  Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

• 
  Joanne Emerson (@remenos) reported 56 minutes ago from Sherburn Hill, England

  @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robin Tracey (@RobinGasc) reported 31 seconds ago

  @Plusnet My mobile phone is down and the phone system was no service for awhile and now it’s come back as plusnet but my phone doesn’t work.

• 
  Piyush Sharma (@PiyushKSharma28) reported 55 seconds ago

  @Plusnet Done all that.. even tested 2 other routers.. fault seems to be at Plusnet's end.. do you have any outage going in BN12 postcode

• 
  Plusnet (@Plusnet) reported 2 minutes ago

  @JohnFin75257340 Hi John, our mobile network doesn't support the use of short code numbers I'm afraid. I'm really sorry if that disappoints. - Adam - Plusnet Sheffield

• 
  Simply Diagnostics (SDN) (@picoflu) reported 2 minutes ago

  Shocking service from @Plusnet we signed up for business internet on 21st April, the line wasn't connected until 12th May and we are still waiting for the router to be delivered. Promised the hardware had been sent twice. Still nothing. Avoid.

• 
  NickMoyes (@NickMoyes) reported 3 minutes ago

  @Plusnet Thank you. Sorry for sounding so cross, but I still feel for an email provider to fail to directly email the email account about concerns over the email account, and only to email a secondary email account given 10+yrs ago really is the cause of the problem. Its a PlusNet #fail

• 
  GigerPunk (@GigerPunk) reported 8 minutes ago

  @ThePseudosapien Ahhh, tbh I was suspecting either them, talktalk or plusnet. It always the big ones that are **** like this.

• 
  Jill Collier 🟥 (@JillCollier16) reported 14 minutes ago

  @sarforalltosee I am very happy with Plusnet. Good customer service and sensible deals.

• 
  Plusnet (@Plusnet) reported 19 minutes ago

  @dr_goosey Hi there, sure and I'm sorry that it's due to an issue with the router. I've shipped out a replacement Hub One and that should reach you within the next 3 to 5 working days. - Adam - Plusnet Sheffield

• 
  Andrew Ross (@rossiontherun) reported 20 minutes ago

  Staying in the beautiful Lake District great times only bad thing is shocking service provided by @Plusnet been 3 days now without Wi-fi and it’s a new installation terrible wouldn’t recommend them to anyone awful

• 
  fmj (@boatdwellergm) reported 20 minutes ago

  @RobinSmith82 Glad you got it sorted. Away for weekend with plusnet, which seems much better! Upload on giga always v very slow and service breaks frequently.