Plusnet

Plusnet Outage Report in Ferryhill, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ferryhill, County Durham, England 03/24/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @theredbull I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • Plusnet Plusnet (@Plusnet) reported

    @barbflipflop29 I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • sabele26 sabele (@sabele26) reported

    @Plusnet It’s sorted now (except for my poor neighbours landline!)

  • chazzable C (@chazzable) reported

    @Plusnet hi. I'm still being billed the wrong amount for my service. I got a refund for the first bill, but still got charged incorrectly on the following bill. I tried calling - the phone system is still busy. I replied to the message on my account, got no reply. Please help?🥺

  • pg_LDNW4 PeterGr (@pg_LDNW4) reported

    @Plusnet For the 2nd month in a row my bill has an error, and the wrong amount taken by DD. Issue already raised in a Question but no response. Low value (£6.76 + £3.23), but errors shouldn't be occurring. How can this get sorted?

  • Plusnet Plusnet (@Plusnet) reported

    @PaulFinnTeach I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • PaulFinnTeach Paul F (@PaulFinnTeach) reported

    @Plusnet Been with you for 20 years and your solution to your firewall failure is to offer to cancel my service. Seriously??

  • Plusnet Plusnet (@Plusnet) reported

    @Hopalong_Tony I can see on the account that we've already discussed this matter with you, though should you wish to discuss this further I'd recommend giving our Customer Options Team a call; which may help get this resolved for you. -Tony Plusnet Sheffield

  • OriginalBigBri Bri 💙 (@OriginalBigBri) reported

    @plusnethelp Hey Plusnet. You have archived one of my mailboxes and left an email in there saying "please contact our support team by raising a ticket using the Help Assistant on our website". Would you like to give me a clue as to where that is, cos I've been looking for 20 min.

  • Plusnet Plusnet (@Plusnet) reported

    @ownlabelco Hello, I haven't heard from you since Yesterday, if you still require assistance, please could you confirm, via a direct message, if this is in relation to a mobile or broadband service and we'd be happy to help. - Beth, Plusnet Sheffield