Plusnet Outage Report in Ferryhill, County Durham, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (15%)
-
Total Blackout (13%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Ferryhill, County Durham, England
The most recent Plusnet outage reports came from the following cities: Crook and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Peterlee |
Total Blackout | |
| Peterlee |
Internet | |
| Stockton-on-Tees |
Internet | |
| Newton Aycliffe |
Internet | |
| Newton Aycliffe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
-
ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
-
Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
-
John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
-
John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
-
Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
-
Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
-
Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
-
Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
CymruHampshire 💙🏴👑👑👑
(@CymruHampshire) reported
A month ago I changed my broadband to @VodafoneUK. A huge mistake. Polite support but all talk no action. How I wish I’d stayed with @Plusnet.
-
Chris Simpson
(@CJSimpson9) reported
@Plusnet The Internet is down in the PE15 area again but according to your website we have service. Could you advise when it will be back up, I work from home
-
Gorillz
(@GoriIIz) reported
@Plusnet Broadband down for an hour now in NE12, please could we have an update for the issue and a resolution time frame?
-
// A B B I E //
(@allabout_abbie) reported
@Plusnet hey! Been a customer for 1 month and every day this week between 230 and 3 the Internet goes down. Today its not come back, used your text service and apparently no issue with the line and I've done all the advice it's told me to. I need my connection to work as I WFH
-
joanne ainsworth
(@joanneainsworth) reported
@Plusnet @plusnet I responded to your question online three days ago and still no reply. My router was dispatched 2/9 still not here and still no one will tell me when I will get it. Your customer service is rubbish. Can’t get through on the phone, no reply on social media or online.
-
Cassie Beaumont
(@CassiePurchase) reported
@Plusnet all wireless devices have been disconnected from our hub2 router. Tried turning off/on, reset button and nothing is working. Can see the network available but can't connect, help please 🤯
-
Billy
(@billymcdafthead) reported
@golf_nutts @Plusnet My mums been promised two callbacks. Nothing. Awful
-
Robin Tracey
(@RobinGasc) reported
@Plusnet My phone service is out, I am in Selsey on the south coast. I have had no phone service all day
-
Peter and Elsa
(@elsa_peter) reported
@Plusnet No thank you...you will only try to get me to get a new contract with Plus et which I will never ever will...total lack of understanding!
-
Mike Brady
(@mikecbrady1) reported
@Plusnet Hi, I have a problem with my gmail downloads. When connected to broadband I frequently have to wait for mail to download even when it’s one I’ve previously read. When connected via Plusnet mobile it works normally! Any ideas?