Plusnet Outage Report in Ferryhill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ferryhill, County Durham, England
The most recent Plusnet outage reports came from the following cities: Crook and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Peterlee |
Total Blackout | |
| Peterlee |
Internet | |
| Stockton-on-Tees |
Internet | |
| Newton Aycliffe |
Internet | |
| Newton Aycliffe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Hayley
(@Hayley27_) reported
@plusnethelp @Plusnet the internet keeps cutting out automatically every 10 minutes - not good when working from home! please help sort this! 😠
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TC
(@TC21184926) reported
@Josepina6 @Plusnet Good luck!! I ve been without phone or internet for two weeks! I had to do all the running around, contacting my previous provider, I even contacted open reach myself. I still won’t be connected until April 6 even though everything is in place. Wish I’d never bothered.
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Chloe Cresswell
(@ChloeRaccoon) reported
@darac @Plusnet @zeninternet BT hot spots need the 'net connection to be working, if the plusnet line is down due to a damaged dslam, what dslam do you think the BT lines would be connected to?
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Matt Briscoe
(@M4ttBriscoe) reported
@plusnet @plusnethelp Do not go with plusnet broadband. Incapable of providing you with broadband. Never call you back when promised. Shocking company
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Sarah
(@MsSBurns) reported
@OpenreachHelp @AndyPargeter SK6 Woodley here. Have logged with my provider @Plusnet yesterday. They confirmed it's an openreach issue and have passed on.
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Tim
(@timl_85) reported
@Arsenal_Hev @_Wrighty7 It is absolutely atrocious. He is the worst "comedian" I've ever encountered and I've been to some truly horrendous comedy gigs. I saw that bloke from the Plusnet ad at a comedy night once and he was ******* painful but even he was a comedy genius compared to Hurst.
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✨ Sophetti Confetti ✨
(@Sponkadonk) reported
@Plusnet @plusnethelp Since getting fibre with you we have had quite a few problems maintaining a good speed. We have lately had to reset our hub almost daily to try boost speeds back up and the connection keeps dropping. Could this be a hub problem?
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carthesian
(@carthesian) reported
@plusnet is the worst broadband option for Camden, don’t give it a try
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Chloe Cresswell
(@ChloeRaccoon) reported
"major service on your line" says @plusnet support. "started 2 days ago". Status page: All services working normally, no events current or passed, eta to fix is 12th of May. Nice handling of information and service there.
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Hannah_louise
(@Hanlouise_X) reported
Fed up of the internet not working properly in the house @Plusnet