Plusnet Outage Report in Ferryhill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ferryhill, County Durham, England
The most recent Plusnet outage reports came from the following cities: Crook and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Peterlee |
Total Blackout | |
| Peterlee |
Internet | |
| Stockton-on-Tees |
Internet | |
| Newton Aycliffe |
Internet | |
| Newton Aycliffe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gazinho
(@Superspurs1000) reported
@jesuisunhananas @VOXI_UK Yes I'm leaving for plusnet for that reason. Not that the PAC code works or anyone can understand in customer service what my issue is. Shocking
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Jason
(@seonemesis) reported
@Plusnet 20 minutes on hold. Finally get through and when CS puts me on hold I get cut off. Now i cant speak to anybody due to "High call numbers". In 10yrs as a customer ive never had a reason to complain. But tbh honest this is crap service.
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Mike Garwood
(@NN10Canary) reported
@Plusnet @Plusnet Garbage service. Will be cancelling when I get home. Genuinely atrocious
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Aerial Tyke
(@aerialtyke) reported
@MSE_Deals Too late for this time but, in future, if you're already a Plusnet broadband customer, click the relevant button and get an extra 2GB.
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Plusnet
(@Plusnet) reported
@ellewavey Thank you. I hope so! I know that this issue is affecting a lot of our customers so hopefully our suppliers are able to fix this sooner than estimated. Sorry again for the inconvenience caused. Regards, Emily Plusnet Leeds
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Wilf Voss
(@WhoIsWilf) reported
@Plusnet Guess what? Plusnet down again...
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Seán McElhinney
(@seanmcelhinney) reported
@Plusnet I am the account holder for an elderly, registered disabled person who depends on their internet connection for medical reasons and to avoid isolation. They've had NO CONNECTION since Wednesday and your team gave them no help at all. What are you going to do about it?
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Wilf Voss
(@WhoIsWilf) reported
@Plusnet ...and again the connection drops. Its like this so much. I appreciate you will blame Openreach but as a longstanding customer I expect service.
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Plusnet
(@Plusnet) reported
@NATTBradfordian I'd advise your grandpa to give us a call on 0800 432 0200, if they're unable to help over the phone then they may be able to organise something for him. - Curtis, Plusnet Sheffield
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Craig A. Wilson
(@theLastWilson) reported
Poor experience switching to @Plusnet. Old sim has been deactivated, new sim is active.... great, 1 problem, it's not been delivered yet!!