Plusnet

Plusnet Outage Report in Ferryhill, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ferryhill, County Durham, England 12/21/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ferryhill, County Durham, England

The most recent Plusnet outage reports came from the following cities: Peterlee.

Loading map, please wait...
City Problem Type Report Time
United KingdomPeterlee Total Blackout
United KingdomPeterlee Internet
United KingdomStockton-on-Tees Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet
United KingdomStockton-on-Tees Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jrmelksham John (@jrmelksham) reported

    @EE Thanks for getting back to me. I contacted PlusNet and there was a fault in my area. Took a couple of days to fix. Thanks for your reply.

  • Carecup1 Carecup (@Carecup1) reported

    @Plusnet Ordered full fibre broadband Tuesday. Got notification that phone was being installed on 25th but heard nothing about my internet or router. Can you help?

  • CJCrosby3 CJ Crosby (@CJCrosby3) reported

    @Plusnet my 4g hasn’t been working for a few hours now. it was working this morning. any help?

  • DarrenFoston Darren Foston (@DarrenFoston) reported

    @Plusnet Wish your customer service was at least this friendly when i rung them. They were very aggressive and unwilling. It was about the time the lines were closing so obviously wanted to go home rather than help me sort the issue out

  • Plusnet Plusnet (@Plusnet) reported

    @half_pint_chris Hi there Chris, I'm really sorry that you've not been able to make calls on your mobile. Could you get back to us on a DM with your mobile number if that's still an issue please? Sorry for the delayed response too, we've been much busier than expected. Adam - Plusnet Sheffield

  • mouse5555 Lynn Dixon (@mouse5555) reported

    @Plusnet Third reason it’s not their fault is that offcom only say they have to pay you compensation after you have had no service for 48hrs So according to Plusnet fine for them to take payment for service they are not supplying

  • Charlbeck71 Charlbeck Jewellers (@Charlbeck71) reported

    @Plusnet @OpenreachHelp @MarcAllera Please Can You confirm that the openreach engineer will be out today, between 13.00-18.00 as promised, to fix the telephone line. Nearly two weeks now we have been without a working line, we are still unable to take card payments!

  • mouse5555 Lynn Dixon (@mouse5555) reported

    @Plusnet Second reason it’s not Plusnet fault is that it is my fault I should pay for extra data on my phone in order to get a service I pay them for and it’s my fault that I can’t afford to do this

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • Joemar14 Joe Marczewski (@Joemar14) reported

    @Plusnet asking for referrals for your #broadband service?! You must be smoking crack…. #getinthesea you are absolutely terrible and I wouldn’t recommend you to anyone…. EVER!