Plusnet Outage Report in Ferryhill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rev Karen Sethuraman
(@KarenSethuraman) reported
@Plusnet Dear @Plusnet It’s now 4.15pm Told now fixed and to switch phone off/remove sim. We did this. Husband contacted you at 3.32pm to say still not working. No response from you. Still can’t make calls/text
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Rev Karen Sethuraman
(@KarenSethuraman) reported
@Plusnet He already has .. you literally just messaged now?! Your attitude and service is awful. We will be moving networks.
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Nic
(@NicolaCarle2) reported
@Plusnet Happens at night time as well, I had this problem before and someone resolved it
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Red Baron of the Leftwaffe #johnsonOut #provaccine
(@rbotlw) reported
@Plusnet absolute top quality service on the phone today, really sadly didn't get my call handlers name; top quality service top quality product thank you!
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Rev Karen Sethuraman
(@KarenSethuraman) reported
@Plusnet You mentioned ‘live chat’ … not me. Your website said to contact via Twitter - I did this at Ofcourse there will always be netowrk probs .. but I messaged you at 1.15pm - my husband also did. It’s now 14.52 .. and it’s not fixed and we still can’t call/text. Poor service
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Rev Karen Sethuraman
(@KarenSethuraman) reported
Hey @Plusnet our whole family is with your network. None of us can make calls or text. I’ve sent you a Twitter message as we can’t even call you… and no response? Poor service from you guys! Can you respond please.
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Rev Karen Sethuraman
(@KarenSethuraman) reported
@wjslater @Plusnet Thank William, at least EE notified you of a problem. Plusnet never notified us .. we had to contact them via Twitter as we couldn’t even ring them. Just been told it’s fixed … and to switch phone off/take sim out … Still can’t make phone calls. It ain’t fixed. Unbelievable.
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Rev Karen Sethuraman
(@KarenSethuraman) reported
Hey @Plusnet our whole family is with your network. None of us can make calls or text. I’ve sent you a Twitter message as we can’t even call you and there is no email… we have had no response? Poor service from you guys! Can you respond please.
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Rauf
(@Rauf_Faiz_71) reported
@Plusnet Thanks @Plusnet unfortunately I don't have broadband with you, still stuck in a TWO YEAR contract with @bt_uk ... Never again!
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Zoe Lavers
(@ZoeLavers) reported
@Plusnet so I've been a customer for over a decade... and I thought my account had plusnet protect.. New pc unit - clicked on the plusnet protect add on...tells me not ready for download.. any help would be great?