Plusnet

Plusnet Outage Report in Ferryhill, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ferryhill, County Durham, England 02/01/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ferryhill, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook and Peterlee.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomPeterlee Total Blackout
United KingdomPeterlee Internet
United KingdomStockton-on-Tees Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hometelecomcare Home Telecom (@hometelecomcare) reported

    @garkbit @Plusnet Hi Ulen, I'm sorry to hear you're had issues with your services at your pervious address. If you have not already done so please call and speak to the team on 01403 216133 or send me a direct message here and I look into this for you.

  • ChrisB_83 Christopher Black (@ChrisB_83) reported

    @Plusnet I cannot till next month to get rid of crappy plusnet. So many speed issues since taking out this contract 18mths ago. Will never ever use again and definitely won't be recommending.

  • sammy03593728 sammy (@sammy03593728) reported

    @Plusnet Are you down atm? I’m using 4g because although it says 3 bars on wifi- I can’t use the internet?

  • ComfyChairs Comfy Chairs (@ComfyChairs) reported

    Today @Plusnet were supposed to upgrade me to Unlimited Fibre Extra. Instead they killed my broadband at 8:01PM, immediately after their support lines close

  • LawsonJenni jenni lawson (@LawsonJenni) reported

    @plusnethelp Hi Beth, the issue is I’m trying to transfer to Plusnet, so far I’ve been given 5 different dates, I haven’t been sent emails which would have made the transfer happen on time and I have no internet thanks

  • earnshaw Simon Earnshaw 💙 (@earnshaw) reported

    @Plusnet is the broadband down in HD7 area?

  • MillSussex RuthEs (@MillSussex) reported

    @Plusnet That certainly won't do! Your current service is atrocious!

  • Clarkyminarky Clark Freeman (@Clarkyminarky) reported

    @Plusnet @plusnethelp I can't use my WiFi anymore unless I'm sat next to the hub. Speeds are just terrible

  • garkbit Ulen (@garkbit) reported

    @plusnethelp I don't have an issue with @Plusnet We're really looking forward to our new plusnet service from tomorrow! It's HomeTelecomUK who are failing to provide an adequate service and who've failed to refund the overcharged bill.

  • DanielBatesUK Daniel Bates (@DanielBatesUK) reported

    Ok @Plusnet @plusnethelp. Really? A price increase of 3.9% plus inflation... You are about to see a 100% drop in the revenue you'll collect from this customer. Anyone got any suggestions? #PissTakeOfTheDay