Plusnet Outage Report in Ferryhill, County Durham, England

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (8%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

• 
  John Adams (@Johnad25) reported 28 seconds ago from Durham, England

  @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

• 
  Chris (@ToxicSmoggie) reported 23 minutes ago from Stockton-on-Tees, England

  @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

• 
  ALLAN HARPER (@glaswegian78) reported 40 minutes ago from Ingleby Barwick, England

  And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

• 
  Sean Hadland (@SeanHadland) reported 48 minutes ago from Darlington, England

  @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

• 
  John Adams (@Johnad25) reported 56 minutes ago from Durham, England

  From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jane Abulume (@ojabling) reported 5 minutes ago

  @plusnethelp terrible wifi service since I signed up. Wifi seems to be shockingly slow or non existent. I can’t seem to get plusnet on the phone to talk to them about it. Their chat service is not working eithe. I’m the only one in the house. The service is not acceptable

• 
  lori sutton (@lori_sutton) reported 8 minutes ago

  @Plusnet please help. I can’t watch anything other than live tv as everything constantly buffers.

• 
  Matt Jenkins (@Matt_1269501) reported 10 minutes ago

  @virginmedia @rockter Wait times like the whole month we were without Virgin Internet and refused an engineer. Kept being told local works causing a known issue and slowing connections, but we had no connection. Been with Plusnet ever since who have been fantastic.

• 
  Catherine Rowlands 🕷 (@cjr1968) reported 12 minutes ago

  Bloody @Plusnet @plusnethelp website says their customer services are available til 10pm but when you call, they finished at 8pm. So we have no internet. Dreadful service.

• 
  kaiwisd0m (@kaiwisd0m) reported 13 minutes ago

  Never, EVER get Sky internet. They are the single worst Internet provider I have ever seen. Go for something like Plusnet or TalkTalk, don't fall into Sky's money-grabbing trap.

• 
  Jennifer Richards 🍌 (@Jennife10651535) reported 17 minutes ago

  @allyc375 @Plusnet Oh, Alison. That is awful

• 
  No longer the man I once was (@_jonb) reported 17 minutes ago

  @allyc375 @Plusnet Best of luck. If you have any problems let me know. I'm not proper IT support but I have form for fixing @mikechitty's successfully

• 
  lucinda khan (@lucyjkhan) reported 19 minutes ago

  Now sent telephone engineer not Broadband engineer still not working @Plusnet

• 
  opinion8ed_dyke (@opinion8ed_dyke) reported 19 minutes ago

  @cjr1968 @Plusnet @plusnethelp Maybe not much help, but all my net is via my mobile's hotspot. Copes pretty well (u/l data payg)

• 
  Stacey Vial (@staceyv50) reported 24 minutes ago

  @Plusnet @plusnethelp absolute crap. Raised an issue on the 10th December after experiencing a lot of issues. Phonecall today from plusnet said its sorted. Its not sorted because my Internet has gone down again. No idea what I'm paying for at this point.