Plusnet Outage Report in Ferryhill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ferryhill, County Durham, England
The most recent Plusnet outage reports came from the following cities: Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Peterlee |
Total Blackout | |
| Peterlee |
Internet | |
| Stockton-on-Tees |
Internet | |
| Newton Aycliffe |
Internet | |
| Newton Aycliffe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
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GB
(@Viffergb) reported
@Plusnet Hi, in view of the fact that I am still experiencing the notorious 5GHz WiFi 'dropout' issues, and that's after having upgraded to the latest firmware, would you please consider upgrading my router to the latest Hub Two to see if that fixes the problem?
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Nicholas Hirst BSc, MRes #FBPE
(@XXX1v) reported
from
Winchester, England
@RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost
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Ⓖ Ⓘ Ⓛ Ⓔ Ⓢ
(@GilesDMiddleton) reported
@funkysi1701 @Plusnet I had a similar problem last year. Even when wired up to the router and disconnecting everything else. Listening to the phone line through a handset it was all static. They had to dig up my garden and some of the street as the wires to and from my T bar had corroded. Good luck.
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Lee Cookson
(@cookson_lee) reported
@Plusnet as a customer I want to say your customer service was amazing when dealing with my broadband needing to be fixed on two occasions in November. Thank you to the support on phone and the engineers after. Cheers.
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Peggy Breckin 🇸🇾 🇵🇸
(@bickypeg) reported
@EE really fed up with phone/internet service provided by Plusnet in our new house and also our previous one. Someone local recommended you but I gather you're also part of BT. Would you be any better?
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Dawn Robertson #RejoinEU #FBPE
(@RobertsonDawn3) reported
@XXX1v @Plusnet only incredibly slowly via my son's connection... if mistakes are made it is definitely cos it is so slow - one minute per letter... dedication!
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seren
(@cheerytreeblog) reported
@Plusnet I’m not receiving calls on my phone apart from in the odd instance, otherwise everything is working fine. Is it a problem with my sim? The coverage checker has full signal.
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Chandulal Z Shah
(@archie42) reported
@Plusnet System working, but everything is loading slowly. However, the point I was trying make was you have our mobile numbers, why haven't the Support team sent a text message of informing the affected customers? This I would calla VERY GOOD Customer Service!!!
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Nihat Yumer
(@orion_mc2) reported
Hi @Plusnet one of your staff made a mess with my contract. Despite you looked into it and confirmed the mess and promised that it is solved you are still charging me more than what supposed to. Also ignore my emails. Can you please solve the issue.