Plusnet Outage Report in Ferryhill, County Durham, England

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (7%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

• 
  John Adams (@Johnad25) reported 9 minutes ago from Durham, England

  From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

• 
  ALLAN HARPER (@glaswegian78) reported 13 minutes ago from Ingleby Barwick, England

  And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

• 
  Joanne Emerson (@remenos) reported 17 minutes ago from Sherburn Hill, England

  @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

• 
  Chris (@ToxicSmoggie) reported 32 minutes ago from Stockton-on-Tees, England

  @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

• 
  Sean Hadland (@SeanHadland) reported 45 minutes ago from Darlington, England

  @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

• 
  Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported 45 minutes ago from Sunderland Bridge, England

  Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

• 
  John Adams (@Johnad25) reported 53 minutes ago from Durham, England

  @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Core (@mikecore) reported 1 minute ago

  @Plusnet @plusnethelp I’ve received a “Failed Direct Debit instruction” email from despite me leaving as a customer several years ago. Please can you advise. Thanks

• 
  Paola Gabrielli (@PaolaGabrie11i) reported 1 minute ago

  @Plusnet hello, could someone help me with my last bill? I have DM you already. Thank you

• 
  Natalie (@Chee5e) reported 4 minutes ago

  @Plusnet customer service has really gone down hill since we were last with them. Messed us around & will never go back with them again #avoid

• 
  Plusnet (@Plusnet) reported 6 minutes ago

  @markb44z Hi Mark, I'm really sorry about the loss of conection. I've just checked and can see that there was an outage affecting your area this morning. It's since been resolved and I can see that you're now back online, apologies for any disruption. - Adam - Plusnet Sheffield

• 
  Paola Gabrielli (@PaolaGabrie11i) reported 7 minutes ago

  @Plusnet Thank you for the email. I have moved to another provider that will start on the 14th. Does this mean I have being charged the whole month to cover for 7 days while the service moves over?

• 
  Mark Boulton (@markb44z) reported 9 minutes ago

  @Plusnet Hi, is there an issue in the TN34 Hastings area or nationwide as reset the router twice and just got an orange light instead of the usual blue one and no connection....

• 
  Steve Bailey (@steve5162) reported 14 minutes ago

  I am currently a Plusnet mobile customer. My chosen plan was £6, 4Gb data, unlimited calls and texts on a rolling 30 day arrangement. My monthly plan has increased to £6.55. My old arrangement is still available to new customers which I consider grossly unfair @Plusnet

• 
  PDQ Europe Ltd UK and European couriers (@PDQ24097256) reported 18 minutes ago

  @plusnet mobile the worst customer service of all companies

• 
  Plusnet (@Plusnet) reported 19 minutes ago

  @OscillateWWFC Cool, no problem. Just let us know if you need anything else! - Cal, Plusnet Leeds

• 
  Charlotte (@CharlotteBaloo) reported 22 minutes ago

  @Plusnet received a new sim today but doesn't work. Don't want to be left without a working phone.😕