Plusnet Outage Report in Ferryhill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Oratoba
(@oratoba) reported
@MstrAssassin86 @Plusnet @vodafone Actually, turns out there's a problem between my macbook pro and my Eero router as well, which is dropping half of the packets, so that's not useful either.
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John-Patrick
(@MstrAssassin86) reported
@oratoba @Plusnet @vodafone Oh damn, not good.
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Chris Sim
(@ChrisSi21819282) reported
@Plusnet 30 minutes waiting on call to speak with customer services about my broadband upgrade. Hung up as felt like nobody was ever going to answer. 😞
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Ross Dargan
(@RossDargan) reported
@Plusnet @SimpleLogin yup, the emails are valid and not spammy in content, it's a DNS config issue I think thats tripping them for spam detection.
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Gillie Lawrence
(@gillie_lawrence) reported
@BTSopenreach apparently the lack of @Plusnet broadband in the WV14 area is down to you guys. It’s been about 24 hours now, any idea when it’s coming back? I kind of need it and I’m trying hard to be patient.
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Jamie
(@Jay84uk) reported
@Plusnet Yes I still need help. Message sent
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Oratoba
(@oratoba) reported
Looks like @Plusnet are having performance problems again. 5 hours to download a copy of Windows 10. :(
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Rui Pei
(@RuiPei3) reported
@Plusnet your customer line is shocking,every time she’s on the phone for about 40 minutes plus and get her to nowhere,she wants to change hersupplier but been told that she has to pay 130 pounds as she’s is still on contract with you.
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Wayne Oliver
(@wayneynwa83) reported
@plusnet our internet is very slow,please help?
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Jason
(@btc8500) reported
@mercede72928186 Plusnet offer a better service generally. My nowtv sky broadband kept going down, all depends on your area