Plusnet Outage Report in Ferryhill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
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Plusnet Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Smith
(@asmith_1979) reported
@Plusnet Broadband went down around 11:15 this morning. Shows connected but unable to get any web traffic. Any ideas?
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Sonia Gannon
(@SoniaG75) reported
@Plusnet also having internet issues in Belfast for over an hour. When will this be sorted out?
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Taylor
(@The100Unicorn) reported
@Plusnet @CrowdSurfin This is clearly a wider issue can we have a public statement ASAP pls as some people’s jobs rely on being connected @Plusnet
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Ralph Kent
(@rktecture) reported
@Plusnet @CrowdSurfin I think Plusnet really needs to make a general announcement on twitter about the national outage & also on its service status website (which was down last time I tried it)
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lysanne
(@lys136) reported
@RealLifeAccoun1 @Plusnet The same here in DE56, the call center is not accepting any more calls, so cutting the call, and the bot is currently carrying out checks after telling me no known issues. Good job I don't rely on my Internet for my job...oh wait....😭
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Karen Latham
(@hurstcomLtd) reported
@AlexLewSec @Plusnet Same situation for me in Kent. Appalling customer service, isn’t it?
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Deadlight
(@karlwilliams) reported
If you want a course on how not to handle a network outage, look to @plusnet. Their entire network is down, as is their status page, and they've stopped answering calls and given no updates on social media.
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Bruce
(@RazoRmedia) reported
@AndrewGalvin14 @Plusnet Same in Manchester. Service is down across@the country it seems
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Lance Williamson
(@aeroflixfilms) reported
@Plusnet Broadband in Harrow down. "Award winning" customer service not taking calls til 13:00. I can't do any work. Arrrrgh 🤬
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Christopher Challis
(@challiscj) reported
@pfrr @Plusnet Not a great sign uf they've taken down the service status page Any word @plusnet? Where are you providing updates on the outage? Do something.