Plusnet Outage Report in Ferryhill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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NickMoyes
(@NickMoyes) reported
@outagedetect It was a 24 hour email outage for most people, not 10 minutes. And problems are still ongoing as I type this. Appalling time delay by #PlusNet to fix this.
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Bri 💙
(@OriginalBigBri) reported
@HelloFromMarcus @duxastroman @Plusnet But it is "award winning" service, apparently. Your best guess as to what award ?
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Mournes hiker
(@mourneshiker) reported
@Plusnet Email still not working! That's 24 hours now. Thought it was to be fixed by this morning?
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Jonathon Moreels
(@Jmoreels) reported
Morning @Plusnet any idea when your email system will be up and running after the +24hrs outage? I have received 3 emails during the night but that’s it and it isn’t working at present…also I haven’t received any of my emails from yesterday!
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Digital Maverick
(@digitalmaverick) reported
Wholly inadequate customer service from @plusnet @plusnethelp over the past 48ish hours with their b0rked webmail and far too few (if any) updates.
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Jenna
(@Jennaantdecrock) reported
@Plusnet I cannot believe how u have handled this, not even a text to explain what’s going on.Your Twitter/Facebook no explanation. Was a loyal customer, your service was the best last few months the internet is shocking. Please tell me Will I get my emails from the last 2 days
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John Green
(@jayengee35) reported
@owls1956 A lot of my daily messages are late and it still isn't going from my phone. #Plusnet #Email problems.
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Steph Thorpe 💙 (⧖)
(@StephBirdArt) reported
@Plusnet Still no emails, saying still cannot log in etc. How long is this going to go on. We use it for business and its now causing problems.
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Victoria Kitchiner
(@Torikit) reported
@Plusnet So will you be restoring all the emails from the 24 hours when your system was down?
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Peter Fisher
(@FisherPeter) reported
@Plusnet After yesterday's outage, I am missing email that should have arrived yesterday. Is the incident recovered now, or should I expect the emails to arrive later?