Plusnet

Plusnet Outage Report in Ferryhill, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ferryhill, County Durham, England 11/15/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • itslegaltender Graham Muir (@itslegaltender) reported

    @Plusnet Your service is down across the country. Please address this ASAP

  • girl_mancunian MancunianGirl (@girl_mancunian) reported

    @Plusnet another customer who works from home and is having to rely on their limited data hotspot. Blue light on, have reset, no joy. No internet.

  • Archariess A Smol Huggi Bat (@Archariess) reported

    @andrewlarder @Plusnet Wait for their team to clock in. Its been down since midnight, and there website says there's no problem. They have no tech support after 8 pm.

  • DeviantTwinc deviant inc. (@DeviantTwinc) reported

    @plusnethelp @Plusnet internet and landline down for me in Hastings. Clearly been a problem since midnight. Fancy fixing it, or at least letting us know the issue?

  • Tecton18 Tecton (@Tecton18) reported

    @Plusnet what's happening, no service here?

  • karlwr14 Karl Price (@karlwr14) reported

    @Plusnet Internet is down for me too. Router light is blue and everything says connected when logged j to the admin settings. Worcester area.

  • pinejap Jane Pine (@pinejap) reported

    @Plusnet M28 affected too. No internet. Service status please.

  • JYorks80 Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

  • Vanalli Matt (@Vanalli) reported

    @Plusnet Wake up please team. Internet's been down for about 7 hours nationwide.

  • Vanalli Matt (@Vanalli) reported

    @Plusnet You can help by fixing the Internet that's down for the entire nation LOL.