Plusnet

Plusnet Outage Report in Ferryhill, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ferryhill, County Durham, England 03/04/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jakeob_e jacob (@jakeob_e) reported

    Really want to take the piss out of Sky broadband being down but I’m with plusnet and they go down more often than Mia Khalifa #skybroadband

  • mrstc75 Tanya (@mrstc75) reported

    @MarkTechArc72 I thought the same earlier in the year...lasted 2 weeks with #plusnet before I was begging #skybroadband to take me back as quickly as possible! #plusnet were awful! Good luck!

  • bluefish2303 Ian Holloway (@bluefish2303) reported

    @Stabzie112 @DonJoewonSong @TalkTalk I'm currently with Plusnet & generally they are pretty good with support. I've had two calls this year that required Openreach to attend and both got resolved quickly. They've even offered me the opportunity to leave my contract early as I wasn't getting minimum download speed.

  • CBallHitBallRun Ax (@CBallHitBallRun) reported

    @aDatingDad @skytv Had sky about 15 year ago. Never again! Bloody awful. Completely unreliable. Spent more time on helplines sorting issues than actually enjoying the amazing broadband service they promised. Virgin is pricey but excellent as is Plusnet (while vastly cheaper!)

  • Jo_WombleSlayer Jo🎄😷 3.5% #GetTheToriesOut #BlackLivesMatter (@Jo_WombleSlayer) reported

    @mrstc75 @MarkTechArc72 I've been with Plusnet for well over 10 years now, never had any major probs. Had the odd hour or so down maybe twice a year if that. Got fibre with them now and I can't fault them. Their customer service is reliable too.

  • HarveyWaddi big rock with man (@HarveyWaddi) reported

    @Plusnet this is stupid now, I’ve contacted your support and I’ve gone through all the steps and my connection is still ****. It’s ******* ridiculous, I can barely get anything online done

  • kieran4970 Kieran (@kieran4970) reported

    They're not as bad as plusnet though who almost make you want to throw the router in the bin

  • kieran4970 Kieran (@kieran4970) reported

    Worst broadband provider after Plusnet

  • caldy003 Russ (@caldy003) reported

    @singingshiver Yes I can, have read up on Plusnet cos they are cheaper but there’s some negativity about how strong their WiFi signal is and that is a priority

  • MaxFrimond Max Frimond (@MaxFrimond) reported

    @Sladester100 @SkyHelpTeam @SkyUK They may be cheap but the service sucks. Virgin Media have been okay for us so far. Plusnet are a good shout if you want to stay with FTTC 🤓