Plusnet

Plusnet Outage Report in Ebbw Vale, Blaenau Gwent, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ebbw Vale, Blaenau Gwent, Wales 11/14/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales

The most recent Plusnet outage reports came from the following cities: Porth, Treharris, Brecon and Blackwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomPorth Total Blackout
United KingdomTreharris Internet
United KingdomBrecon Internet
United KingdomBlackwood Internet
United KingdomHengoed Wi-fi
United KingdomHengoed Internet

Community Discussion

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Plusnet Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

  • chocolatey4 Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    @Plusnet worst internet provider of all time goes to Plusnet never have I dealt with such incompetent idiots

  • chocolatey4 Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    No one has apologised I just want the internet back, we have had no internet all over Christmas and was told it would be back yesterday but sat here today and nothing Plusnet are the worst internet provider I have ever been with.

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    @Plusnet just because we asked to speak with the ***** grinder instead of the monkey we were cut off. Rude.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • myredrum2 Tucopacifico (@myredrum2) reported

    @Plusnet still waiting for new sim "in the post" 2 months ago. Poor coverage and no signal for me in most of my area. I'm off, Lebara for me.

  • lmjhoney LMJ (@lmjhoney) reported

    @Plusnet I am on fast fibre broadband but my service is no different and is still slow. Why? Can you make it as fast as it should be Thanks

  • davidmbell David Bell (@davidmbell) reported

    Slightly disappointed that @Plusnet signal isn’t as good as @EE - swapping between sims two bars on EE zero on PlusNet, is this due to you not accessing full range of frequency? Sent you a DM to cancel within 14 day cooling off period.

  • alanrew Alan Rew (@alanrew) reported

    @PaulbernalUK @Plusnet @BTGroup I've missed the earlier part of this story. Sounds horrible. Dealing with BT can be a nightmare. Leaving aside the resolution/compensation of the current situation, what's the cost/feasibility of leaving these service providers? For internet & phone, better service is possible.

  • IamTravelButler Mr B (@IamTravelButler) reported

    @Plusnet Telephone and dialling tone not working for my Mum, who has an auto alarm service that’s not operational without an active line. Customer service is closed! Is there an out of hours contact service for housebound customers?

  • wildlypip Pip 🦋 (@wildlypip) reported

    @FreggioPhoto @Plusnet @AdobeCare Hi! I found your tweet whilst searching for someone who’s having a similar problem to me, did you manage to get this resolved? I’m stuck trying to figure out what’s going on, it’s so frustrating!

  • DaveyAutos Davey🇬🇧🇺🇦 (@DaveyAutos) reported

    @Plusnet We have taken charge of Geoffrey Seal account as he has gone into care, we sent you the power of attorney documents and you agreed that, as named attorneys, we could make decisions. Now your very rude person on the end of the phone refuses to talk to us at all about an overcharge

  • NoSheds No Sheds 💙 (@NoSheds) reported

    @PaulbernalUK @Plusnet @BTGroup That's terrible. I hope they offered compensation, but I bet they didn't. For what it's worth I offer sympathy. Thanks for the info.

  • deb_fincher Debbie Fincher (@deb_fincher) reported

    Sad to say pretty poor customer service @Plusnet

  • sa1tmer Dave S (@sa1tmer) reported

    @markwalshuk @Plusnet Same here but SMS now working # dreadful service