Plusnet

Plusnet Outage Report in Cumbernauld, North Lanarkshire, Scotland

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The latest reports from users having issues in Cumbernauld come from postal codes G67.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cumbernauld, North Lanarkshire, Scotland 11/28/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland

The most recent Plusnet outage reports came from the following cities: Glasgow, Cumbernauld and Falkirk.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Wi-fi
United KingdomGlasgow Total Blackout
United KingdomGlasgow Total Blackout
United KingdomGlasgow Wi-fi

Community Discussion

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Plusnet Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • mode101uk Stephen Gordon (@mode101uk) reported from Glasgow, Scotland

    @plusnethelp I have been a Plusnet customer for quite a few years now but since moving address in Nov 2018 I have had nothing but issue with the billing system...and it continues...bill meant to be issued 7th Oct...was issued today...system will not let me pay it!!

  • sgriff1990 Stephen Griffiths (@sgriff1990) reported from Coatbridge, Scotland

    @Plusnet Hi, do you not support text messages to short code premium sms numbers?

  • SouthsideTrekk1 Southside Trekkie 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄🖖🏻💖💜💙 (@SouthsideTrekk1) reported from Glasgow, Scotland

    @Plusnet been trying to get hold of someone for 2 hours now. Working from home today so have had to cancel appointments at short notice. Not a peep on here from you either. Please sort this!

  • AndrewCameraGuy Andrew Bradley Photography (@AndrewCameraGuy) reported from Glasgow, Scotland

    So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that it’s barely useable. Only a week to go of the worst service. #broadband #dontsettle

  • SouthsideTrekk1 Southside Trekkie 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄🖖🏻💖💜💙 (@SouthsideTrekk1) reported from Glasgow, Scotland

    @JennyBratty @Plusnet Yeah, that’s not on. I’ve never had an issue so far other than being slow to repair a damaged line but I think this is an open reach issue.

  • petejeffrey Pete Jeffrey (@petejeffrey) reported from Glasgow, Scotland

    @Plusnet hi, is there a problem with your network in Glasgow? My internet has been dropping off pretty much every few minutes since last night 😒

  • pvander73 Paul Vandermotten (@pvander73) reported from Glasgow, Scotland

    And for the umpteenth time my wifi through @plusnet has crashed!! Shite company, shite service, shite, shite, shite, shite, shite!!! Anyone reading this stay ******** away from this useless shower of shite!

  • imy69 Imran Mohammed (@imy69) reported from Cambuslang, Scotland

    @Plusnet Hi, i am having issues with my connection at home and router flashing orange light. Not sure whats happened. When will this be fixed?

  • Cliff_Hill David Crichton (@Cliff_Hill) reported from Coatbridge, Scotland

    @Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now it’s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.

  • socialistica Charles Broadfoot (@socialistica) reported from Stirling, Scotland

    @Plusnet is there a problem with phoning on the mobile network?

  • hollie_french20 Hollie French (@hollie_french20) reported from Glasgow, Scotland

    @Plusnet have left us stranded to try to work and socialise from home with no internet for 10 days, at LEAST 4 more days untill it might be fixed, poor communication and NO INFO on compensation. What do we do @plusnethelp ?

  • DavyTolmie David Tolmie (@DavyTolmie) reported from Falkirk, Scotland

    @Plusnet my phone is having trouble making calls, can I get a new sim card please

  • ronnieorr10 ronnie orr (@ronnieorr10) reported from Glasgow, Scotland

    @Plusnet so I called plusnet explained enjineer came out still dropping signal and all I get is yes we can see it's dropped several times paying for a service that I can't use

  • Ardabalci01 Arda (@Ardabalci01) reported from Glasgow, Scotland

    @Plusnet Moved to Glasgow, my internet been dropping so badly. Engineer came, still no change. Called again today 3rd time and opened question. I like to have the service that I pay for. Thanks.

  • spudmalinky Euan Cannon (@spudmalinky) reported from Cambuslang, Scotland

    @Plusnet not great customer service just ignoring your customers 😒

  • hollie_french20 Hollie French (@hollie_french20) reported from Glasgow, Scotland

    Day ??? of Lockdown, Day 18 of Dry January, Day 5 of no Wi-Fi, (Day 3 of calling Plusnet to fix this). This is what we live for...

  • Sassenachtweet Stevie J (@Sassenachtweet) reported from Glasgow, Scotland

    @Plusnet @plusnethelp is there anyone in? Anyone around to help?

  • RossMcEwan68 Ross McEwan (@RossMcEwan68) reported from Stirling, Scotland

    @Plusnet Can’t cancel contract online. Award winning customer service according to that annoying Yorkshireman. My 🤬

  • celticfanzone Celtic Fanzone 🍀 (@celticfanzone) reported from Cambuslang, Scotland

    @Plusnet Any issues in G72 postcode, Internet been down a wee while now? 🤔

  • geordie_travels Anthony 🌏♿ (@geordie_travels) reported from Glasgow, Scotland

    ..without Wi-Fi (probably) all weekend. Wonderful when I have a stack of deadlines and need a stable connection for liaising with clients. Your customer support was a bit underwhelming too! Seriously annoyed already... @Plusnet @plusnethelp. Thanks a blummin' lot!!! #URGH!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lampiemagic Matthew Senior (@lampiemagic) reported

    @emmalou55 @Plusnet Don't upgrade, the stability won't get better. Use a different provider if you need better stability.

  • D1Charlotte Charlotte (@D1Charlotte) reported

    @Plusnet no broadband for almost two weeks, you are not providing me with a service which I am paying you for. Your call centres are always closed or staff are super unhelpful

  • shrutinha Shruti Bhargava (@shrutinha) reported

    @plusnet why does it take so long for me to be able to ask you a simple question? Why is that information not clear in the first place? Why do I have to spend hours trying to find out, and then get hold of you? Why does your website seem to have permanent problems?

  • jencav_jennie Jennie cavanagh (@jencav_jennie) reported

    @Plusnet my Internet is not working and neither is my phone line

  • _Marc_74 Marc (@_Marc_74) reported

    @Plusnet why is it so hard to log a ticket for issues?

  • hollie_french20 Hollie French (@hollie_french20) reported from Glasgow, Scotland

    @Plusnet have left us stranded to try to work and socialise from home with no internet for 10 days, at LEAST 4 more days untill it might be fixed, poor communication and NO INFO on compensation. What do we do @plusnethelp ?

  • notlistenning1 Service (@notlistenning1) reported

    @garethjbaker So close all internet suppliers bar one? Madness Competition keeps prices down, we all pay and then those in need get supported internet supply. You believe all your told. Who is BT, Vodaphone , plusnet etc owned by? Which MP? You really believe your tweet dont you?

  • shrutinha Shruti Bhargava (@shrutinha) reported

    More appalling customer service @PRoberts666, this time from @Plusnet, who I have decided to leave. Sick of low bandwidth problems, inability to get any customer support. Even trying to leave, and find out about current contract details a nightmare.

  • Ed57700909 Ed (@Ed57700909) reported

    I tried switching to @Plusnet in August 2020 (5 months ago). They still can’t process my order, despite taking £18.99 from my account. I want my money back, but can’t even speak to anyone! I’ve tried @plusnethelp but no reply. @BBCWatchdog can you help?

  • missmimi100 Ami  (@missmimi100) reported

    @Plusnet Is someone able to please contact me or respond to the dm I sent to plusnet help. My land line is not working since I spoke to a plusnet advisor on Tuesday who also said she would ring me back but still hasn’t Thanks Amina