Plusnet

Plusnet Outage Report in Cumbernauld, North Lanarkshire, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Cumbernauld come from postal codes G67.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cumbernauld, North Lanarkshire, Scotland 11/08/2025 03:30

November 08: Problems at Plusnet

Plusnet is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland

The most recent Plusnet outage reports came from the following cities: Glasgow, Cumbernauld and Falkirk.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomCumbernauld Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • imy69 Imran Mohammed (@imy69) reported from Cambuslang, Scotland

    @Plusnet Hi, i am having issues with my connection at home and router flashing orange light. Not sure whats happened. When will this be fixed?

  • Cliff_Hill David Crichton (@Cliff_Hill) reported from Coatbridge, Scotland

    @Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now it’s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.

  • Sassenachtweet Stevie J (@Sassenachtweet) reported from Glasgow, Scotland

    @Plusnet @plusnethelp is there anyone in? Anyone around to help?

  • AndrewCameraGuy Andrew Bradley Photography (@AndrewCameraGuy) reported from Glasgow, Scotland

    So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that it’s barely useable. Only a week to go of the worst service. #broadband #dontsettle

  • sgriff1990 Stephen Griffiths (@sgriff1990) reported from Coatbridge, Scotland

    @Plusnet Hi, do you not support text messages to short code premium sms numbers?

  • celticfanzone Celtic Fanzone 🍀 (@celticfanzone) reported from Cambuslang, Scotland

    @Plusnet Any issues in G72 postcode, Internet been down a wee while now? 🤔

  • pvander73 Paul Vandermotten (@pvander73) reported from Glasgow, Scotland

    And for the umpteenth time my wifi through @plusnet has crashed!! Shite company, shite service, shite, shite, shite, shite, shite!!! Anyone reading this stay ******** away from this useless shower of shite!

  • ronnieorr10 ronnie orr (@ronnieorr10) reported from Glasgow, Scotland

    @Plusnet so I called plusnet explained enjineer came out still dropping signal and all I get is yes we can see it's dropped several times paying for a service that I can't use

  • hollie_french20 Hollie French (@hollie_french20) reported from Glasgow, Scotland

    Day ??? of Lockdown, Day 18 of Dry January, Day 5 of no Wi-Fi, (Day 3 of calling Plusnet to fix this). This is what we live for...

  • RossMcEwan68 Ross McEwan (@RossMcEwan68) reported from Stirling, Scotland

    @Plusnet Can’t cancel contract online. Award winning customer service according to that annoying Yorkshireman. My 🤬

  • mode101uk Stephen Gordon (@mode101uk) reported from Glasgow, Scotland

    @plusnethelp I have been a Plusnet customer for quite a few years now but since moving address in Nov 2018 I have had nothing but issue with the billing system...and it continues...bill meant to be issued 7th Oct...was issued today...system will not let me pay it!!

  • geordie_travels Anthony 🌏♿ (@geordie_travels) reported from Glasgow, Scotland

    ..without Wi-Fi (probably) all weekend. Wonderful when I have a stack of deadlines and need a stable connection for liaising with clients. Your customer support was a bit underwhelming too! Seriously annoyed already... @Plusnet @plusnethelp. Thanks a blummin' lot!!! #URGH!!!

  • petejeffrey Pete Jeffrey (@petejeffrey) reported from Glasgow, Scotland

    @Plusnet hi, is there a problem with your network in Glasgow? My internet has been dropping off pretty much every few minutes since last night 😒

  • SouthsideTrekk1 Southside Trekkie 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄🖖🏻💖💜💙 (@SouthsideTrekk1) reported from Glasgow, Scotland

    @Plusnet been trying to get hold of someone for 2 hours now. Working from home today so have had to cancel appointments at short notice. Not a peep on here from you either. Please sort this!

  • spudmalinky Euan Cannon (@spudmalinky) reported from Cambuslang, Scotland

    @Plusnet not great customer service just ignoring your customers 😒

  • Ardabalci01 Arda (@Ardabalci01) reported from Glasgow, Scotland

    @Plusnet Moved to Glasgow, my internet been dropping so badly. Engineer came, still no change. Called again today 3rd time and opened question. I like to have the service that I pay for. Thanks.

  • hollie_french20 Hollie French (@hollie_french20) reported from Glasgow, Scotland

    @Plusnet have left us stranded to try to work and socialise from home with no internet for 10 days, at LEAST 4 more days untill it might be fixed, poor communication and NO INFO on compensation. What do we do @plusnethelp ?

  • socialistica Charles Broadfoot (@socialistica) reported from Stirling, Scotland

    @Plusnet is there a problem with phoning on the mobile network?

  • DavyTolmie David Tolmie (@DavyTolmie) reported from Falkirk, Scotland

    @Plusnet my phone is having trouble making calls, can I get a new sim card please

  • SouthsideTrekk1 Southside Trekkie 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄🖖🏻💖💜💙 (@SouthsideTrekk1) reported from Glasgow, Scotland

    @JennyBratty @Plusnet Yeah, that’s not on. I’ve never had an issue so far other than being slow to repair a damaged line but I think this is an open reach issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Leegend90 Lee Savery (@Leegend90) reported

    @plusnethelp Hi there, I asked for support on this before but I was ignored. My Plusnet Hub keeps disconnecting from the internet at least 4 or 5 times a day now. I work from home, so it's making things harder and it's also disrupting our entertainment viewing.

  • clarrowsmith Claire Arrowsmith (@clarrowsmith) reported

    @Plusnet I’m a new broadband customer of 2 days. No connection all day and your help numbers in my paperwork are not accessible on weekends and no reply on messenger. Feeling very concerned to have joined you. Please advise..

  • FieryFart ..☠️💀🌹 ℜ𝔬𝔟𝔢𝔯𝔱 ℭ𝔞𝔱𝔢𝔰𝔟𝔶 𝔈𝔰𝔮 🌹💀☠️.. (@FieryFart) reported

    @OwenJones84 @virginmedia @JeremyVineOn5 I binned virginmedia for being unreliable and gaslighting, had a terrible service and was always told when I called them it was not their service. Now on plusnet and it has been faultless.

  • RFergra R A Ferguson (@RFergra) reported

    Signed up for broadband with Plusnet, they cancelled my order but didn't tell me why. Tried ringing them, tweeting them but can't get anywhere. Where is their award winning service?

  • adz5OOO Adam Donaldson (@adz5OOO) reported

    @icklenellierose We often find our WiFi over Plusnet has high download speeds but is slow to react in some way? Such as starting a YouTube video or opening a Web page, then over LTE data it's faster. Also our Internet drops out every night between 11pm and midnight for 1 or 2 minutes, annoying.

  • leilaspiller Leila Spiller (@leilaspiller) reported

    @Plusnet any chance of fixing my broadband which has now been not working for 5 days?????

  • obayda obayda (@obayda) reported

    @Plusnet your service is beyond disaster. 11 days on two of my accounts with no service and no care from your faults department.

  • Steviep203 Stevie (@Steviep203) reported

    @Plusnet are there internet problems this morning?

  • RealXwisdom Samuel (@RealXwisdom) reported

    The cheek of these @plusnet support people. Smh

  • GerrySmith1986 The Spanish Mackem (@GerrySmith1986) reported

    @Plusnet can you look into my broadband? Really slow, can’t even watch Netflix. Apparently I have 32mbps download on super fast fibre. Should’ve stayed with @TalkTalk