Plusnet Outage Report in Cumbernauld, North Lanarkshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Plusnet outage reports came from the following cities: Glasgow.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Internet | ||
Total Blackout | ||
Wi-fi |
Community Discussion
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Plusnet Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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David Crichton (@Cliff_Hill) reported from Coatbridge, Scotland
@Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now it’s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.
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Hollie French (@hollie_french20) reported from Glasgow, Scotland
@Plusnet have left us stranded to try to work and socialise from home with no internet for 10 days, at LEAST 4 more days untill it might be fixed, poor communication and NO INFO on compensation. What do we do @plusnethelp ?
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Anthony 🌏♿ (@geordie_travels) reported from Glasgow, Scotland
..without Wi-Fi (probably) all weekend. Wonderful when I have a stack of deadlines and need a stable connection for liaising with clients. Your customer support was a bit underwhelming too! Seriously annoyed already... @Plusnet @plusnethelp. Thanks a blummin' lot!!! #URGH!!!
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Southside Trekkie 🏳️🌈🏴🦄🖖🏻💖💜💙 (@SouthsideTrekk1) reported from Glasgow, Scotland
@Plusnet been trying to get hold of someone for 2 hours now. Working from home today so have had to cancel appointments at short notice. Not a peep on here from you either. Please sort this!
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Stephen Griffiths (@sgriff1990) reported from Coatbridge, Scotland
@Plusnet Hi, do you not support text messages to short code premium sms numbers?
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Paul Vandermotten (@pvander73) reported from Glasgow, Scotland
And for the umpteenth time my wifi through @plusnet has crashed!! Shite company, shite service, shite, shite, shite, shite, shite!!! Anyone reading this stay ******** away from this useless shower of shite!
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Hollie French (@hollie_french20) reported from Glasgow, Scotland
Day ??? of Lockdown, Day 18 of Dry January, Day 5 of no Wi-Fi, (Day 3 of calling Plusnet to fix this). This is what we live for...
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Imran Mohammed (@imy69) reported from Cambuslang, Scotland
@Plusnet Hi, i am having issues with my connection at home and router flashing orange light. Not sure whats happened. When will this be fixed?
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Arda (@Ardabalci01) reported from Glasgow, Scotland
@Plusnet Moved to Glasgow, my internet been dropping so badly. Engineer came, still no change. Called again today 3rd time and opened question. I like to have the service that I pay for. Thanks.
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Stephen Gordon (@mode101uk) reported from Glasgow, Scotland
@plusnethelp I have been a Plusnet customer for quite a few years now but since moving address in Nov 2018 I have had nothing but issue with the billing system...and it continues...bill meant to be issued 7th Oct...was issued today...system will not let me pay it!!
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Pete Jeffrey (@petejeffrey) reported from Glasgow, Scotland
@Plusnet hi, is there a problem with your network in Glasgow? My internet has been dropping off pretty much every few minutes since last night 😒
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Ross McEwan (@RossMcEwan68) reported from Stirling, Scotland
@Plusnet Can’t cancel contract online. Award winning customer service according to that annoying Yorkshireman. My 🤬
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Southside Trekkie 🏳️🌈🏴🦄🖖🏻💖💜💙 (@SouthsideTrekk1) reported from Glasgow, Scotland
@JennyBratty @Plusnet Yeah, that’s not on. I’ve never had an issue so far other than being slow to repair a damaged line but I think this is an open reach issue.
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Gordon Keenan 🏴 (@Gordon_Keenan) reported from Glasgow, Scotland
@ramfrancisuk Thankfully I have PlusNet saving the day…. Virgin can expect armageddon if it all goes down and Ive cut off PlusNet
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Euan Cannon (@spudmalinky) reported from Cambuslang, Scotland
@Plusnet not great customer service just ignoring your customers 😒
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Celtic Fanzone 🍀 (@celticfanzone) reported from Cambuslang, Scotland
@Plusnet Any issues in G72 postcode, Internet been down a wee while now? 🤔
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Stevie J (@Sassenachtweet) reported from Glasgow, Scotland
@Plusnet @plusnethelp is there anyone in? Anyone around to help?
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Charles Broadfoot (@socialistica) reported from Stirling, Scotland
@Plusnet is there a problem with phoning on the mobile network?
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ronnie orr (@ronnieorr10) reported from Glasgow, Scotland
@Plusnet so I called plusnet explained enjineer came out still dropping signal and all I get is yes we can see it's dropped several times paying for a service that I can't use
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Andrew Bradley Photography (@AndrewCameraGuy) reported from Glasgow, Scotland
So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that it’s barely useable. Only a week to go of the worst service. #broadband #dontsettle
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Bioux (@biouxington) reported
@Matthew_Wright @virginmedia They have a cable running down Gloucester Av. I came off Virgin then went back (no pun int.) in which time I seem to be over loaded with users. Had to switch off again PDQ. Plusnet seems to work great now.
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Natalie McRoy (@NatalieMcroy) reported
I've been told Plusnet cannot process the refund even though it is their error and I should speak to my bank and call back tomorrow - not like I have a full-time job I need to hold down or anything. Why should I do plusnets job for them? I expect compensation for this.
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Uncle Phil (@christudball) reported
@ThreeUKSupport @ThreeUK when will 5g broadband be available in my area (CF417PW). I'm getting fed up with @Plusnet and their laggy connections, but apprently there is no issue.
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Cllr Ashley Graczyk (@ashleyannotate) reported
Hi @Plusnet @plusnethelp, what is the point of providing a live chat service to only then refer a phone number to call? Why have you made no provisions for profoundly deaf people who have an issue with their WiFi to communicate with you?
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Danny Parker (@DannyPa82681611) reported
@Plusnet Your Internet is rubbish, stay away from it people it cuts off at least 3 times a day! Its been off over an hour now and still won't come on! I will be switching over to a more reliable company now. Absolute shocking service.
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Danny Parker (@DannyPa82681611) reported
@Plusnet @SkintDad Your Internet is rubbish, stay away from it people it cuts off at least 3 times a day! Its been off over an hour now and still won't come on! I will be switching over to a more reliable company now. Absolute shocking service.
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AJ Perkins 🏴 🇬🇧 🏳️🌈 (@AJfromUK) reported
@Plusnet Not to be a snitch or anything but I was switching to your mobile network and my current provider told me although you piggyback off EE you don't actually get to use the network fully. Is that true?
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Bibhash Dash (@bibhashdash) reported
Also, if I'm able to order new services/renew contracts through the broadband provider online account, I should be able to cancel the contract through there as well? It's 2021 and I'm currently sat on hold for the best part of 30mins. @Plusnet
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Tom (@tommyt1988) reported
@Plusnet you should be utterly ashamed. WiFi not working, being told it not your problem. DO NOT JOIN PLUSNET! #worstcustomerservice
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Danny Parker (@DannyPa82681611) reported
@Plusnet @OakNational Your Internet is rubbish, stay away from it people it cuts off at least 3 times a day! Its been off over an hour now and still won't come on! I will be switching over to a more reliable company now. Absolute shocking service.