Plusnet Outage Report in Cumbernauld, North Lanarkshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Plusnet outage reports came from the following cities: Glasgow and Cumbernauld.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Plusnet Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Imran Mohammed
(@imy69) reported
from
Cambuslang, Scotland
@Plusnet Hi, i am having issues with my connection at home and router flashing orange light. Not sure whats happened. When will this be fixed?
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Pete Jeffrey
(@petejeffrey) reported
from
Glasgow, Scotland
@Plusnet hi, is there a problem with your network in Glasgow? My internet has been dropping off pretty much every few minutes since last night 😒
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Arda
(@Ardabalci01) reported
from
Glasgow, Scotland
@Plusnet Moved to Glasgow, my internet been dropping so badly. Engineer came, still no change. Called again today 3rd time and opened question. I like to have the service that I pay for. Thanks.
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Stephen Griffiths
(@sgriff1990) reported
from
Coatbridge, Scotland
@Plusnet Hi, do you not support text messages to short code premium sms numbers?
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Anthony 🌏♿
(@geordie_travels) reported
from
Glasgow, Scotland
..without Wi-Fi (probably) all weekend. Wonderful when I have a stack of deadlines and need a stable connection for liaising with clients. Your customer support was a bit underwhelming too! Seriously annoyed already... @Plusnet @plusnethelp. Thanks a blummin' lot!!! #URGH!!!
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Southside Trekkie 🏳️🌈🏴🦄🖖🏻💖💜💙
(@SouthsideTrekk1) reported
from
Glasgow, Scotland
@JennyBratty @Plusnet Yeah, that’s not on. I’ve never had an issue so far other than being slow to repair a damaged line but I think this is an open reach issue.
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Stephen Gordon
(@mode101uk) reported
from
Glasgow, Scotland
@plusnethelp I have been a Plusnet customer for quite a few years now but since moving address in Nov 2018 I have had nothing but issue with the billing system...and it continues...bill meant to be issued 7th Oct...was issued today...system will not let me pay it!!
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David Crichton
(@Cliff_Hill) reported
from
Coatbridge, Scotland
@Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now it’s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk Thankfully I have PlusNet saving the day…. Virgin can expect armageddon if it all goes down and Ive cut off PlusNet
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Hollie French
(@hollie_french20) reported
from
Glasgow, Scotland
@Plusnet have left us stranded to try to work and socialise from home with no internet for 10 days, at LEAST 4 more days untill it might be fixed, poor communication and NO INFO on compensation. What do we do @plusnethelp ?
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Andrew Bradley Photography
(@AndrewCameraGuy) reported
from
Glasgow, Scotland
So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that it’s barely useable. Only a week to go of the worst service. #broadband #dontsettle
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Ross McEwan
(@RossMcEwan68) reported
from
Stirling, Scotland
@Plusnet Can’t cancel contract online. Award winning customer service according to that annoying Yorkshireman. My 🤬
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Celtic Fanzone 🍀
(@celticfanzone) reported
from
Cambuslang, Scotland
@Plusnet Any issues in G72 postcode, Internet been down a wee while now? 🤔
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Stevie J
(@Sassenachtweet) reported
from
Glasgow, Scotland
@Plusnet @plusnethelp is there anyone in? Anyone around to help?
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Paul Vandermotten
(@pvander73) reported
from
Glasgow, Scotland
And for the umpteenth time my wifi through @plusnet has crashed!! Shite company, shite service, shite, shite, shite, shite, shite!!! Anyone reading this stay ******** away from this useless shower of shite!
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Hollie French
(@hollie_french20) reported
from
Glasgow, Scotland
Day ??? of Lockdown, Day 18 of Dry January, Day 5 of no Wi-Fi, (Day 3 of calling Plusnet to fix this). This is what we live for...
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Charles Broadfoot
(@socialistica) reported
from
Stirling, Scotland
@Plusnet is there a problem with phoning on the mobile network?
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ronnie orr
(@ronnieorr10) reported
from
Glasgow, Scotland
@Plusnet so I called plusnet explained enjineer came out still dropping signal and all I get is yes we can see it's dropped several times paying for a service that I can't use
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Southside Trekkie 🏳️🌈🏴🦄🖖🏻💖💜💙
(@SouthsideTrekk1) reported
from
Glasgow, Scotland
@Plusnet been trying to get hold of someone for 2 hours now. Working from home today so have had to cancel appointments at short notice. Not a peep on here from you either. Please sort this!
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Euan Cannon
(@spudmalinky) reported
from
Cambuslang, Scotland
@Plusnet not great customer service just ignoring your customers 😒
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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H E L L O I M N I K Design 🖍
(@HelloNikDesign) reported
@TimGander @virginmedia I am with Plusnet, they’re good for customer service - but I think they’re owned by bt now lol
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Catherine Rowlands 🕷
(@cjr1968) reported
Bloody @Plusnet @plusnethelp website says their customer services are available til 10pm but when you call, they finished at 8pm. So we have no internet. Dreadful service.
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Stacey Vial
(@staceyv50) reported
@Plusnet @plusnethelp absolute crap. Raised an issue on the 10th December after experiencing a lot of issues. Phonecall today from plusnet said its sorted. Its not sorted because my Internet has gone down again. No idea what I'm paying for at this point.
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opinion8ed_dyke
(@opinion8ed_dyke) reported
@cjr1968 @Plusnet @plusnethelp Maybe not much help, but all my net is via my mobile's hotspot. Copes pretty well (u/l data payg)
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Catherine Lockett
(@CatLockett72) reported
@NationalTheatre loved watching your panto this afternoon - thank you so much for sharing! Just tried to text donate, but it turns out that @Plusnet mobile doesn’t support short number messaging so it won’t deliver. Do you have any other ways of donating?
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Nathan Lawson
(@nathanlawsn) reported
@niblince That’s what I was initially thinking, but then BT own Plusnet so wondering if there’s even any discernible difference in the level of service despite the cheaper price?
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Ghost
(@GhostOfOryx960) reported
@plusnethelp good afternoon plusnet i have forgotten my password for my webmail account. i am unable to get the password reminder nor can i use the password reset function as i cant login to my email account. my username is GhostOfSparta and my name is carl ruby.
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Lisa van Heereveld
(@LisavHeereveld) reported
@nathanlawsn Plusnet used to be really good for customer service but it's gotten really shitty. I'm switching away from them. Probably to talktalk because they have a good deal on but no doubt their customer service is equally ****
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Invitroveritas
(@Hyena_1953) reported
@MartynStead @mathie_dan @SuzieBl83459521 Online website 'stopfundinghate' says worst offenders are Plusnet, Virgin Media, Sky, Three, EE, BT, GiffGaff O2. and I spot a lot of Tesco on the front page.
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Scott Goodacre
(@scottgoodacre) reported
@nathanlawsn We left BT for PlusNet. It’s literally the same network, rebranded, often with free line rental offers on. So we effectively stayed with BT while saving £20 per month.