Plusnet Outage Report in Crook, County Durham, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (15%)
-
Total Blackout (12%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Crook, County Durham, England
The most recent Plusnet outage reports came from the following cities: Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Newton Aycliffe |
Internet | |
| Newton Aycliffe |
Internet | |
| Durham |
Internet | |
| Barnard Castle |
Wi-fi | |
| Barnard Castle |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
-
Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
-
Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
-
John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
-
John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
-
Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Mournes hiker
(@mourneshiker) reported
@Plusnet Email still not working! That's 24 hours now. Thought it was to be fixed by this morning?
-
Donna
(@donnasemmens) reported
@Plusnet and now we have email - except I can’t send any as the server is down and any sent during your 27 hour outage are missing. Beyond ridiculous for an ISP #hopeyoureproud #nocustomerservice
-
Jonathon Moreels
(@Jmoreels) reported
@plusnet please can you stop with the standard copy and paste answer. I recieved my last email at 5pm on Tuesday and haven’t received anything on my pc since and webmail doesn’t work. I did get 3 emails on my phone at 3am this morning but nothing more. HELP!
-
Alan Cross
(@Alan_B_Cross) reported
@Plusnet email still unusable. Over 24hrs now. can log on to webmail but it's slow & unusable. Missing emails and the ones that arrive are unreadable due to 'internal server errors' or show "we'll be right back" web pages instead of the mail content. Resilience?
-
NickMoyes
(@NickMoyes) reported
@outagedetect It was a 24 hour email outage for most people, not 10 minutes. And problems are still ongoing as I type this. Appalling time delay by #PlusNet to fix this.
-
NickMoyes
(@NickMoyes) reported
@StephBirdArt @outagedetect If this had been a bank's cash machine, it'd be all over the media. But who needs email to do business, eh? Over the years, #PlusNet has twice deleted my entire email Inbox through their failure to communicate properly that I'd exceeded their 1Gb limit. Terrible way to treat folk
-
Peter Fisher
(@FisherPeter) reported
@Plusnet After yesterday's outage, I am missing email that should have arrived yesterday. Is the incident recovered now, or should I expect the emails to arrive later?
-
Jonathon Moreels
(@Jmoreels) reported
Morning @Plusnet any idea when your email system will be up and running after the +24hrs outage? I have received 3 emails during the night but that’s it and it isn’t working at present…also I haven’t received any of my emails from yesterday!
-
Ann Selah
(@annselah) reported
@Plusnet What’s happening to your customer service today. I’ve been on hold for over 20 mins?
-
John Green
(@jayengee35) reported
@owls1956 A lot of my daily messages are late and it still isn't going from my phone. #Plusnet #Email problems.