Plusnet Outage Report in Crook, County Durham, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (64%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (10%)

4. 

   E-mail (9%)

5. 

   Phone (1%)

6. 

   TV (1%)

Live Outage Map Near Crook, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

City	Problem Type	Report Time
Crook	Internet	one month ago
Newton Aycliffe	Internet	8 months ago
Newton Aycliffe	Internet	10 months ago
Durham	Internet	11 months ago
Barnard Castle	Wi-fi	one year ago
Barnard Castle	Wi-fi	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

• John Adams (@Johnad25) reported 19 minutes ago from Durham, England

  From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

• Sean Hadland (@SeanHadland) reported 37 minutes ago from Darlington, England

  @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

• John Adams (@Johnad25) reported 40 minutes ago from Durham, England

  @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

• Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported 52 minutes ago from Sunderland Bridge, England

  Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Andy Mason (@ADMason) reported 3 minutes ago

  @Plusnet Hi, any known issues in BS30, please? Broadband’s been down for a few mins now - flashing orange light on the router? Cheers 👍

• John (@DogyoungJ) reported 3 minutes ago

  @Plusnet I wouldn’t know what the correct complaint procedure is I asked two of your team yesterday neither knew

• -..-._._-._:-_._-.-__-._:-._ (@MCMLXXXIVCLXI) reported 6 minutes ago

  @Plusnet Dear Plusnet, I can't get hold of you to pay my bill. My lanline is down, and your restrictions have blocked me to your site.

• Clare Jones (@therealdrcj) reported 7 minutes ago

  @Plusnet - just want to give a big shout out to Serish who was a superstar helping me to resolve an issue with my new router - love your customer service already!

• Plusnet (@Plusnet) reported 12 minutes ago

  @LouiseA17186459 Hi Louise! So line rental costs are essential for a broadband connection. The broadband service runs on the same line as the phone so this is necessary for either or both services, if that makes sense. Let me know if you've got any other questions about this! - Cal, Plusnet Leeds

• Bunz (@LBunz__) reported 12 minutes ago

  @Plusnet pride themselves on customer service. It's 2022 and you can't cancel online and "all their staff are in a meeting until 12.15 so call back later" .. absolutely ridiculous. Can't wait to get shot of this crap internet.

• JEC (@fourlans) reported 13 minutes ago

  @Plusnet I'm a plusnet broadband customer. How can I obtain a Plusnet Hub 2 ?

• Plusnet (@Plusnet) reported 14 minutes ago

  @maestropetr76 and let me know if it's still not working after the restart. Regards, Emily Plusnet Leeds 🌞

• Becky Palmer (@bex1884) reported 14 minutes ago

  @Maribellmouse @Plusnet I would agree! I will get in touch with the Ombudsman, as this is unacceptable & we are paying for a service that isn’t being provided

• Gravin (@gravula) reported 19 minutes ago

  @NeilZammit5 @Plusnet @ktnolanxx Same problem. Been two weeks now. Poor communication on issue from Plusnet, no indication if or when it will be sorted. Couldn’t cancel within the 14 days or number would be lost. Have had to get another sim and as soon as I can I will be requesting a PAC and a refund.