Plusnet Outage Report in Crook, County Durham, England

Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

• 
  Joanne Emerson (@remenos) reported 20 minutes ago from Sherburn Hill, England

  @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

• 
  Scott ⚫️⚪️ (@LeDreamboat) reported 32 minutes ago from Sacriston, England

  Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

• 
  Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported 44 minutes ago from Sunderland Bridge, England

  Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

• 
  John Adams (@Johnad25) reported 46 minutes ago from Durham, England

  @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

• 
  John Adams (@Johnad25) reported 50 minutes ago from Durham, England

  From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fitzy (@Fitzy__07) reported 4 minutes ago

  @acr4mpshee @Plusnet Terrible customer service that

• 
  Ronin Exodus (@ronin786) reported 4 minutes ago

  @Plusnet a mobile number on your network is being used for identity fraud, how do I report this to you please?

• 
  Martin Jones (@m4rtinjones) reported 5 minutes ago

  @Plusnet Hey, this morning both myself & a colleague are experiencing issues with being able to make calls & receive them in Altrincham (WA14). We have rebooted, cleaned the SIM etc. We both have full signal, can use data & send/receive sms so it's deffo a network issue. HELP!

• 
  Claire (@clairezo88) reported 8 minutes ago

  @Plusnet my internet is constantly dropping. On and off over 10 times in one hour. Any advice on a fix? There has always been a dropping issue but now it's constant.

• 
  Tigereaver (@Terence10469556) reported 14 minutes ago

  @Plusnet Fibre broadband order placed on 19 March and still NO CONNECTION! We call daily & are told the same thing, we will cancel the order and rebook it, there is no manager available, no accountability, we were just told it would take 5 days for a manager to come back to us!?

• 
  Plusnet (@Plusnet) reported 18 minutes ago

  @AmberValleyInfo Hi there, I'm really sorry you're continuing to have issues with your connection. I can see a request was made to arrange a call divert on a new fault raised, which has been completed and should be active within the next 4 hours. -Tony Plusnet Sheffield

• 
  David Chapman (@DavidChapman_69) reported 18 minutes ago

  @claudelittner @TalkTalk Customer loyalty means nothing to companies these days. I swap broadband and phone every 12-18 months for a decent deal. Normally Plusnet and NowTV broadband I swap between as they have both proved reliable for me.

• 
  GarfieldTheCat (@GarfieldTheCa15) reported 20 minutes ago

  @Plusnet any danger of an answer? My BB has been down over 3 hours already - not happy.

• 
  🇺🇦Richard Overton 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌈🐈‍⬛ (@Rich4StGeorges) reported 20 minutes ago from Oakengates, England

  @Plusnet my totalise (madasafish) email doesn’t seem to be working is there any issues ?

• 
  Sarah Kent (@SarahCaroline01) reported 24 minutes ago

  @Plusnet I am unable to make or receive calls despite having full mobile signal. Obviously can't call you, and your app doesn't work either. Please help.