Plusnet

Plusnet Outage Report in Crook, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crook, County Durham, England 02/23/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crook, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet
United KingdomDurham Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AcuClare Clare Venters Smith (@AcuClare) reported

    @Plusnet as messenger is down I am not getting support which has been ongoing for a week - please reply

  • sophie_jammy Sophie Jamieson (@sophie_jammy) reported

    @Plusnet broadband has been in and out all day causing severe issues trying to work from home. It’s got worse this evening with me not being able to stay connected to anything. Seems to be a consistent issue over last weeks. Are there any issues currently?

  • MjphotoInfo Peter James Morgan (@MjphotoInfo) reported

    @Plusnet 8am - 8pm - really? Surely a 24 hr service would be better - we are in 2021 and everyone is working from home these days!

  • SenseiAsad Asad Mustafa (@SenseiAsad) reported

    @Plusnet Thanks, internet is still down, is there an updated estimate on this?

  • iamxadoc Amber Marshall (@iamxadoc) reported

    So, what's going on @Plusnet? People up and down the country with no broadband, and a customer service line that says 'we're too busy to give a toss, soz' and cuts you off...

  • Jediwilt Jared (@Jediwilt) reported

    @RonofReepham Don't go near PlusNet, they were awful for us

  • TheMagnusShaw Magnus Shaw (@TheMagnusShaw) reported

    @Plusnet Connection died at 6.00pm. Router was showing orange error light. Now showing blue, but no Internet broadcasting. Any help with a fix? Is it widespread?

  • meta127 Name Not-Important (@meta127) reported

    @Plusnet Yeah, but I can't register for notifications. Anyway, the problem's back this morning after having got better yesterday evening. No signal. The EE site doesn't think there are any problems locally, so where do we go from here?

  • mattjslee Matt (@mattjslee) reported

    @Plusnet Hi can you DM me please - have an issue I’d like to sort out. ta

  • MEGAN67573317 MEGAN🦄 (@MEGAN67573317) reported

    @AcuClare @Plusnet Lol I have same issue sometime ago, I reached out to support they did nothing just automated bots replies until I got referred to Hackers_gold44 on Telegram who helped me pass through you can reach out to him +1 815 918 1341