Plusnet Outage Report in Crook, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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iram
(@iramxcvii) reported
why is plusnet wifi being so **** today
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Kai Hilton-Jones
(@kai_hj) reported
@plusnethelp Are existing customers able to contact Plusnet customer support via web chat or email? I have a family member who is hard of hearing, so phone support won't work.
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Our Ash™️ 🇬🇧
(@OurAsh1066) reported
@arbronsious @Plusnet Yes! That is the same as us! It is loading and downloading like old people ****!
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Brian Eve 💙
(@BrianKEve) reported
Hey @Plusnet my Broadband has now been out of action for an hour. I've reset the router constantly in that hour. The last time this happened you said it was down to @BT_uk Post Code area is CM2 6 Will it be fixed today please?
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lilliex
(@lilliebarron_) reported
@merylspider @plusnethelp I went 2 weeks without internet when I signed up! Rang multiple times and got no help or had the phone put down. So I cancelled it now being charged £128 when I got no broadband whatsoever. Plusnet is a total scam
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Fred
(@fatboyfred) reported
Can't believe that after waiting two months for @Plusnet and @OpenreachHelp to install broadband and due to poor service I cancel contact. I now have had to wait a month for a refund which was promised within 5 working days. only went with them as I love @JasonManford in the ads
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ElizaW
(@walksmimi) reported
@steve87540247 @Plusnet Might ask the Neighbours if they are down too. Cannot be just this house in the road!!
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Natalie McRoy
(@NatalieMcroy) reported
@plusnethelp do not ask me to call you, I'm sick of wasting my time and energy on the phone, to be told there's nothing you can do right now and I need to call back again next week - I'm trying to hold down a full-time job here - -using unreliable PLUSNET internet
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ElizaW
(@walksmimi) reported
@steve87540247 Not yet! @Plusnet is the provider & they said BT will fix as fault at the exchange. Ridiculous the time it takes when we all need to stay home but need the internet! #comeonBT
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Amber Denny
(@Amber_DennyLGfL) reported
@Plusnet Upgraded my plan, told sometime in next 10 days my internet will switch. Sat at my desk today ready for another work day from home to find I have no internet and won’t until midnight. Where was the warning? If I had known I would have warned my colleagues! Poor form PN.