Plusnet Outage Report in Crook, County Durham, England
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The latest reports from users having issues in Crook come from postal codes DL15.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Crook, County Durham, England
The most recent Plusnet outage reports came from the following cities: Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Newton Aycliffe |
Internet | |
| Newton Aycliffe |
Internet | |
| Durham |
Internet | |
| Barnard Castle |
Wi-fi | |
| Barnard Castle |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Traci 💙🕉📚☀️🌎😷
(@TraciC79) reported
@BridgeeCee @Plusnet Come on @Plusnet Surely this is not the kind of service you strive to provide. Customers deserve better when they pay for a service.
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Kathie
(@Kathie75) reported
@Plusnet I’m looking at moving back to you on a FTTP contract. Your advisor has said that the Hub 2 router has built in VPN capabilities, but I’m seeing posts on your community pages saying that the hub 2 doesn’t support VPN at router level. Can you advise? Thanks
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Phil Ward
(@thnurg) reported
@calisnenath @john_seto @magicroundabout They won't mind. Our ISP (plusnet) used to give us a free VOIP service which is why I set it up for Tricia to use. When they closed it down they recommended Gradwell and we're happy with them.
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Garg
(@GargAfc) reported
@Plusnet Hi, our internet service has been poor for a little while now (slow downloads/buffering) is there anything that can be done to help please?
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Andrew Dennison
(@CharlieBeatnik) reported
Astonishingly bad service from @Plusnet and @OpenreachHelp. They investigated a speed fault. I wasn’t in so they decided to just disconnect my house (phone and broadband). Call centre says they can’t return now until Monday. I work from home so this is totally unacceptable.
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James
(@jimmyservis) reported
@Plusnet my broadband has not worked for three months, and I have called you multiple times for support. How can I raise an online support ticket?
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janner_man
(@chris_venables) reported
@Plusnet am having issues sending/receiving calls, getting message network not available, help appreciated.
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Oratoba
(@oratoba) reported
@MrAlgolagnist @Plusnet Lol, yeah, might have to come to that, today it seems okay! I mean, it's fine if it's just because of ongoing work and it'll settle down eventually but I hate it being unpredictable.
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Aaron Dooler
(@AaronDooler) reported
@Plusnet looking for some help regarding my home internet, slow connection speeds and internet keeps disconnecting (hub is on but has started to loose internet connection)
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Chris Rogers
(@techsnap82) reported
@Plusnet are you having FTTC broadband problems in Bognor Regis? No internet since 8am, reported online and via text service but no response.