Plusnet Outage Report in Crook, County Durham, England
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The latest reports from users having issues in Crook come from postal codes DL15.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Crook, County Durham, England
The most recent Plusnet outage reports came from the following cities: Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Newton Aycliffe |
Internet | |
| Newton Aycliffe |
Internet | |
| Durham |
Internet | |
| Barnard Castle |
Wi-fi | |
| Barnard Castle |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Wilkinson
(@si1990) reported
@Plusnet I’ve had a red light showing LOS on my ONT for a few days. I texted ‘Help’ this morning and was advised that there’s a fault in my area (S13) and that they’re usually resolved in 4 hours. That’s now passed. Are you able to provide an update of any kind?
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Stuart Lüssi
(@StuartLussi) reported
@Philllb49Phill @Plusnet Having the same issue in Edinburgh since yesterday evening. Coming and going constantly.
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Ian Morris
(@ianbillmorris) reported
@Plusnet What exactly is going on in Chesterfield? A bunch of us are all having the same issues, Openreach tell us that the issue is with you and your Ops team are aware and they are going to call after call with your customers in the area, but your service desk 1/2
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A Slightly Off Coloured Bruise
(@supermonkey77) reported
@Plusnet yo, Internet connection has been down since 1am. ONT has all lights green, swapped out router and cables to no effect. Has the authentication method changed?
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Diva🇪🇺🇬🇧💙🐝NHS
(@divadarlings1) reported
@Plusnet I telephoned your sales department to enquire about broadband deals and your representative refused to provide any information because I wouldn’t give me date of birth. Stated he needed to get into the system to provide any information re at all. Disgusting service.
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Phill Bunton 🇺🇦💙👑🇬🇧
(@Philllb49Phill) reported
@StuartLussi @Plusnet I AM a paying customer, answer me/us!!!
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GeriatricEMT 🚑🚓🚒🚀
(@GeriatricEmt) reported
@ParrotLegal @Plusnet Grrrr...I can relate to the frustration, had similar issues with Southern Electric a few years ago.
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A Slightly Off Coloured Bruise
(@supermonkey77) reported
@Plusnet my house keeps losing it's Internet connection every night. Is there some sort of service issue on full fibre package?
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Billy burrett
(@billy_burrett) reported
@Plusnet Can you sort your damn website out! I've been trying to pay my freaking bill for 3 days and now I can't use my wifi! I'm not calling just to go through an automated system and then be on hold for 3 weeks! I have things I need to do
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OnlyGibbons
(@OnlyGibbons) reported
Is anyone on @Plusnet getting slow speeds tonight? Im getting 8mbps when I'm supposed to have 900...