Plusnet

Plusnet Outage Report in Crook, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crook, County Durham, England 03/20/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • keithdaviduk Keith (@keithdaviduk) reported

    @Plusnet no phone! new mob acc 78082711 switch from EE happened today now no EE so left without Mobile phone service because I haven’t even received my Plusnet SIM yet!

  • Billytweetings billy (@Billytweetings) reported

    @Plusnet your internet is bloody awful

  • Moonflowers1 Moonflowers🇬🇧🎶🦉🇧🇪 (@Moonflowers1) reported

    @Plusnet I've already done that, you didn't reply. Looking at twitter it seems there are loads of problems today. Not sure why you wouldn't acknowledge that.

  • yetmorestuff Michael Holmes (@yetmorestuff) reported

    What's happening with @plusnet this morning? Our broadband has been down all day so far and can't get customer support - they are "having problems with their systems". Help!

  • BL00DBIKER Bloodbiker (@BL00DBIKER) reported

    @Plusnet not having a good day. Looks like they’re in meltdown. My BB is down along with their systems. Lucky I have a backup in the form of a Vodafone BB, although that’s only just working after 4 months. Telcos, don’t you love ‘em!??

  • SounilHeeramun Sounil Heeramun (@SounilHeeramun) reported

    @Plusnet trying to speak to someone at your company for support and awaiting a callback for last hour. Service is very poor. Why does your phone line reject calls?

  • SDemporium Suzy (@SDemporium) reported

    @Plusnet why are you already taking another month's payment when I've paid one month in advance just two weeks ago and haven't even got my service up and running yet? Also why aren't your phone numbers all up to date.

  • roym41 Roy Courts (@roym41) reported

    @Plusnet So sent you a private message as you asked. Waiting for new service since 15 Sept only to be told next update Monday. This is all that happens. Then next update few more days in future again. Useless and Rubbish.

  • Moonflowers1 Moonflowers🇬🇧🎶🦉🇧🇪 (@Moonflowers1) reported

    @Plusnet your website isn't indicating any issues but my broadband is dead. Like everyone else, can't get through 2 support & no reply from dm. Can you update your channels urgently 2 advise everyone. My renewed contract started this week & it's been problematic ever since! Help

  • darcy2010_jane Jane (@darcy2010_jane) reported

    @Plusnet internet down again 😳