Plusnet Outage Report in Crook, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Crook, County Durham, England
The most recent Plusnet outage reports came from the following cities: Chester-le-Street, Darlington, Stanley, Barnard Castle and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Internet | |
| Darlington |
||
| Stanley |
Internet | |
| Barnard Castle |
Internet | |
| Durham |
Wi-fi | |
| Consett |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Taylor
(@GaryTaylor63) reported
@Plusnet Can you help me I've been trying to report a problem with my broadband but I can't get through on the phone.
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JY
(@joseyong7) reported
@Plusnet not impressed with my coverage. I lose internet and have to reset (light flashing)all the time. I didn't have this with my previous provider. I'm a central urban household. My wifi shouldn't be this bad. I need you to sort it please.
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nomis 🇬🇧
(@NOMIS81) reported
Just looked at my contract end date with @Plusnet im very excited to say 4 months left then im outta here useless broadband almost never connects and they say its working properly
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Hi! It's me!
(@RD888Subtitle) reported
@plusnethelp Hi there my PlusNet service is running slow and there doesn't seem to be anything wrong with the phone line. Does Plusnet send out replacement routers? As I think that's what the problem might be
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Charlotte McCormack
(@FarleyMcCormack) reported
@plusnethelp been having issues with internet connectivity in NR14 all day today. Packets keep dropping at the 3rd hop in within the Plusnet network. When will this be resolved?
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Tia
(@Tia_Gx) reported
Lol why did my dad get @Plusnet internet ?? It’s not working at all 🙃
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Paul Mutton
(@paulmutton) reported
Thanks for everyone's help, as I'm not sure what finally did it, but after a week of DMing, tweeting, emailing and phoning Plusnet, I've eventually been introduced to their cyber security manager so I can demonstrate my concerns about their router security (after I finish work!)
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Spymasters
(@Spymasters11) reported
@Plusnet I have a complaint. I would like to lay it out in words. Chat is offline No email?
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Ben Lister
(@ben_lister) reported
Plusnet: Hi Ben, sorry for the delay in replying to you. Unfortunately cancellation is one of the few things we can't support with via this support channel. I see you have already tried but I'd recommend giving our Cancellations Team another call.
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Ben Lister
(@ben_lister) reported
Alternatively, a request to cancel the service can also be sent via post to: Plusnet plc ... S1 2GU. It is recommended that for your own peace of mind, any letter containing a cancellation request for cease of service is sent by recorded delivery.