Plusnet Outage Report in Crook, County Durham, England
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The latest reports from users having issues in Crook come from postal codes DL15.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Crook, County Durham, England
The most recent Plusnet outage reports came from the following cities: Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Newton Aycliffe |
Internet | |
| Newton Aycliffe |
Internet | |
| Durham |
Internet | |
| Barnard Castle |
Wi-fi | |
| Barnard Castle |
Wi-fi |
Community Discussion
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Plusnet Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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TwinkleToesHS
(@TwinkleToesHS) reported
@plusnethelp or when plusnet and myself jointly terminated to join bt within the 14 days of service start and was still billed?
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Yes Tom
(@YesTom) reported
@RachaelParkman @plusnethelp @Plusnet I’ve had talk talk since, no issues!
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Stephen Russell
(@piping_stevie) reported
@plusnethelp Adam, have tried multiple attempts to “boost” the WiFi, with and without Plusnet’s “help”. All results end in the same unreliable WiFi, which is useless for working from home.
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Simon Pickett
(@PickettSimon836) reported
@plusnethelp - I signed up to the Plusnet Unlimited Fibre Extra in March with a £75 reward card. I hadn't received this yet - can you help?
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Gary
(@rr123xx) reported
@MarcAllera I’ve just joined @Plusnet and I now have no internet. Your advisors promised my broadband could take up to midnight to work. Still nothing!!!! What the hell are you running there? Despite calling twice today nobody offered to log a complaint either!!!!!!!!!
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A Rabbit of Negative Euphoria
(@Bexdora) reported
@slightly76 @Plusnet That's exactly it. I don't want to be mad at the customer services people I speak to because it's not their fault, individually, & I've been that side of the call before, but at the same time...GAH. Thank you!
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Simona McKenzie #BbB
(@signoramac) reported
@Plusnet Today in day 4 of no coverage for mobile network in our area with poor updates and no idea when the fault will be dealt with. Please contact @EE as you use their network to ensure you are informed of the issue and can contact your customers. Thank you
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Rachael Parkman
(@RachaelParkman) reported
30 minutes and counting to get online for work because @Plusnet @plusnethelp can’t provide a service. If I can’t work today I lose today’s salary. Will you be reimbursing me?
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Gary
(@rr123xx) reported
@plusnethelp @Slingy68 @Plusnet are absolutely shocking. First day with them today and no internet all day. Unable for us to work from home. Shambolic service.
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less using censorsite
(@carusmike) reported
@LewisCl39174554 @Plusnet Blue light at night , SERIOUSLY BAD