Plusnet Outage Report in Crook, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Keith Findlay
(@cheggies) reported
@Plusnet Cannot get online at home and when I do it is so slow! Please help.
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Alan 💙
(@Vafuncullo) reported
@Plusnet I want to cancel my phone. Dont need to talk to anyone just need to cancel. I logged into my account but there's no straightforward option just to cancel. Should i just cancel the direct debit and leave it to expire?
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Ange Probert
(@AngieBunnyJayne) reported
@Plusnet hi. I’m having issues with my broadband, can someone help me please?
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Plusnet
(@Plusnet) reported
@Kinglouy08 Hi Anthony, I'm sorry to hear you're having trouble making a payment. I have looked into your account and sent an email regarding this. As this includes account specific information, I'm unable to send the same over here. - Curtis, Plusnet Sheffield
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Kat J Trimble
(@KatTrimble) reported
@angry_tired I 'm merciless on the phone with utility suppliers. The only ones I ever have a giggle with are Plusnet. Been with them for mobile for a while and have a brilliant deal. I'd never move. Wifi/broadband a whole other issue. A pain in the proverbial. Old Victorian houses, etc,etc.
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Mike Burrows
(@asplake) reported
@Plusnet Hi, where to get help for a non-working freenetname email?
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Where did Covid go?! 🤣
(@Sad__Owl) reported
@4lanFrancis @tescomobile That's £3/month cheaper than my deal with Three Mobile (5 contracts) and been with them 6-7years. Plusnet seem very good value for Broadband as well, and as I used to have them as a BB provide, they answer the customer services phones unlike Talk Talk.
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Ian Graves
(@Two2sheds) reported
@Plusnet Good evening I am Ian Graves of 22 North Street Melbourne DE73 8FZ. 01332865328 Could you please advise me when my contract expires, and when I can leave plusnet without incurring early termination penalties. Thanks for your help Ian
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Marineville HQ
(@WASPCommander) reported
@PolicyRob I'm a PlusNet customer. Can confirm....
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London-Unattached
(@Lon_Unattached) reported
@Plusnet It's OK I finally got through to customer service and the number port did happen. Just took me a couple of hours of holding on the line! (every half hour it cut me off!!!)