Plusnet

Plusnet Outage Report in Crook, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crook, County Durham, England 02/12/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crook, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet
United KingdomDurham Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @school_cottage I'm sorry for any inconvenience that this fault is causing and for the delay in getting back to you on here. I can see that you have since discussed this with our technical support team and an engineer visit has been arranged. Regards, Emily Plusnet Leeds 🌞

  • Richyboy2k20 🏆 Ricardos LUFC 🏆 (@Richyboy2k20) reported

    @SkyHelpTeam "Most likely having WIFI or device issues" Wow nothing gets past you does it? Let's see, all WIFI devices having issues, so that would mean its the WIFI. Who provides the technology to provide the WIFI? Sky. Months of this crap I have dealt with. Can't wait to go with @Plusnet

  • Form_design Form® Design (@Form_design) reported

    @Plusnet please can you update me on my order issue, I'm not hearing anything since last Thursday and it takes too long to get through to you on the phone

  • WolfBaginski Wolf Baginski💙 (@WolfBaginski) reported

    I am sending this via a mobile phone. Search engines are working, returning links to your help pages but it is as if the servers are dead. No web pages delivered to this phone. Current DSL uptime 5h 58m, data rate as expected, for Plusnet landline

  • Sy_UKOfficial 𝓢𝔂 (@Sy_UKOfficial) reported

    This month I've had to pay PlusNet for a Broadband service which I can't even use because I'm contractually obliged to do so & my phone was only device I had & I've also had to pay for a basic phone & sim card along with paying PlusNet for sim in my phone that police have seized.

  • JRoberson_ Jessicks (@JRoberson_) reported

    @Plusnet I live in SW2 area London and I cannot connect to WiFi. Is there an issue in my area? I can’t work!

  • Plusnet Plusnet (@Plusnet) reported

    @efcsi Hi Simon, I'm sorry to hear you're having issues with broadband. So we can look into this further, are you able to confirm your Username via a DM? - Curtis, Plusnet Sheffield

  • RobPotter Rob Potter (@RobPotter) reported

    @Plusnet Hi, my router makes a hissing/clicking noise. I think when something is connected to the 5g. I've turned the 5g off and the noise stops but everything then runs very slowly. Is it possible to get a new router or any other suggested fix?

  • downsfennon lynda downs (@downsfennon) reported

    @Plusnet Asked a question never answered?

  • WolfBaginski Wolf Baginski💙 (@WolfBaginski) reported

    @plusnethelp @Plusnet in a repeat of a problem I had last night traffic through your systems seems to be failing. Known IP addresses such as 8.8.8.8 are not responding. The line shows as OK