Plusnet Outage Report in Crook, County Durham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 28: Problems at Plusnet
Plusnet is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jennifer Howze
(@jhowze) reported
@Plusnet I’m a former customer and have discovered in a move that I have 2 of your routers. Did you want them back? If so, how did I arrange for them to be picked up?
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Oliver Cooke
(@OliverCooke10) reported
@JanJan834314493 @Plusnet I’m having the exact same issue so probably an openreach issue
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BG
(@BlueLilywhite) reported
@Plusnet My Virgin deal has ended & I’m looking at switching to Plusnet or Vodafone on 300 Mbps FTTP deals. Also need one external phone line moved ~6m & a redundant line removed. Openreach quoted ~£126. Can Plusnet include this work as part of a new-customer install in Lisburn?
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Oliver Cooke
(@OliverCooke10) reported
@JanJan834314493 @Plusnet I’m having the exact same issue so probably an openreach issue
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Oliver Cooke
(@OliverCooke10) reported
@JanJan834314493 @Plusnet I’m having the exact same issue so probably an openreach issue
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OliverTwistCymru
(@O_T_Cymru) reported
@Plusnet The problem is I’m on holiday… I’m not a happy customer…
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OliverTwistCymru
(@O_T_Cymru) reported
@Plusnet The problem is I’m on holiday… I’m not a happy customer…
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OliverTwistCymru
(@O_T_Cymru) reported
@Plusnet The problem is I’m on holiday… I’m not a happy customer…
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Jennifer Howze
(@jhowze) reported
@Plusnet I’m a former customer and have discovered in a move that I have 2 of your routers. Did you want them back? If so, how did I arrange for them to be picked up?
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OliverTwistCymru
(@O_T_Cymru) reported
@Plusnet The problem is I’m on holiday… I’m not a happy customer…