Plusnet Outage Report in Crook, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@SimonBa67056184 I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.
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Danielle Nicholls
(@daniellenichols) reported
@Plusnet I need access to my old bills - can someone help?
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Plusnet
(@Plusnet) reported
@thereadersroost I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.
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Plusnet
(@Plusnet) reported
@Xallkz I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.
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Chris
(@Ateasix) reported
@Plusnet Any reported issues in the Colchester area? Came home to find my router flashing orange. Only had it a month or so
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Kevin King
(@kandjking) reported
@Plusnet Contract end 9Nov Txfr to BT 15Nov Pnet chgd £42.34 15Nov (used 2B £24.?) PLUS cnxld accnt login so i've no access to see anything or chat. Rcvd another bill 5th Dec WHY?. I cnxld my DD. Need means to discuss via email as overseas till 13Dec. Thx
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Matt
(@matt303) reported
@graemefowler @WiteWulf mtr is showing a 90%+ packet loss in plusnet's network
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Alex Wilson
(@adjwilson) reported
@Plusnet I phoned your customer service line and it seems it's a problem that comes up a LOT around major events. Very disappointing no one's bothered to prioritise fixing it, considering it seems to annoy so many customers. You're owned by the same company!
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Alex Wilson
(@adjwilson) reported
It's the Ashes tonight, so tried to sign-up for BT Sport through Plusnet and apparently I'll be able to start watching... at some point in the next 24 hours. Why are streaming companies so so bad at streaming?
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Mark Bainbridge
(@Baino_63) reported
@Plusnet Shocking customer experience. My elderly in-laws have now been without phone or internet for a week as you’ve apparently messed up/duplicated their number. Still no idea when service will be restored. Anyone considering plusnet as a provider - JUST DON’T.