Plusnet

Plusnet Outage Report in Crook, County Durham, England

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The latest reports from users having issues in Crook come from postal codes DL15.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crook, County Durham, England 01/10/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crook, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet
United KingdomDurham Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • davidhattonbook David Hatton Books (@davidhattonbook) reported

    Our WiFi is down. Was told by plusnet it’s an external factor and they’ve raised it with @OpenreachHelp to send out someone to fix it. Been told they have a 48 hour sla. I work from home so @OpenreachHelp better send someone very soon!

  • marklpotts Herr Marklepotz (@marklpotts) reported

    Learn from my mistake - AVOID @Plusnet LIKE THE PLAGUE! Their 'honest Yorkshire' shtick is a not just that. Give them time, they will **** you over!

  • PunkOpaque ThePunkOpaque (@PunkOpaque) reported

    @Plusnet your website is saying 'technical issues' Broken again.

  • BuryCasual87 Mike P (@BuryCasual87) reported from Plymouth, England

    Woke up this morning with really poor WiFi from @Plusnet. Never had any problems before today. Anyone else having a problem? Noting will work via WiFi? Even my Google chrome won't play the radio it's that poor? Not good

  • Em_The_PM Emily Hannon-Luijbregts (@Em_The_PM) reported

    @Plusnet I've moved house and heard that it's connected but I've not received my new modem and my old one isn't working.... Help!

  • ztnrf ʇʇɐɯ (@ztnrf) reported

    .@Plusnet you are the shitest broadband company ever, this past year your services were as unreliable as the sheffield buses... fix up. cant believe we paid extra for faster wifi and 9/10 times it doesn't work. can't wait to be free of you in a few weeks. 100% wouldn't recommend.

  • DRD_STUDIO Dan Rose (@DRD_STUDIO) reported

    @Plusnet to say you cancelled our internet 2 week before contract expired in error was a bit annoying this week, with hybrid working. But, to have your customer support sound like they gave 0 interest about sorting a solution is the real disappointing matter at hand. 👎🏻

  • bigman202002 kris winning (@bigman202002) reported

    @Plusnet my internet isn’t working and I’ve tried all the troubleshooting methods can you help

  • Nataliejo1287 Natalie Jones (@Nataliejo1287) reported

    @OpenreachHelp Inadequate customer service! You as owner of network sent 4 “engineers “ in 15 days, repeat same reason. No constructive dialogue on solution to provide service or when fibre ports ready. Don’t pass the buck. Provider also lacking in customer service and knowledge @Plusnet

  • BarracudaSwer Eve (@BarracudaSwer) reported

    Plusnet is REALLY BAD in Devon