Plusnet Outage Report in Crook, County Durham, England
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The latest reports from users having issues in Crook come from postal codes DL15.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (17%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Crook, County Durham, England
The most recent Plusnet outage reports came from the following cities: Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Newton Aycliffe |
Internet | |
| Newton Aycliffe |
Internet | |
| Durham |
Internet | |
| Barnard Castle |
Wi-fi | |
| Barnard Castle |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Opportunix
(@Oppor_tunix) reported
@plusnethelp Shockingly bad service from PlusNet. Their chat doesn’t work, there is no email and phone unanswered for 50 minutes. It’s a disgrace that PlusNet call themselves telecom company when they are in contactable. I’m also been harassed by their rep @arvatofs and will leave PlusNet.
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Tegan♉️
(@CluettTegan) reported
I have rented a flat in Cardiff since the beginning of July that I have only stayed in for 3 weeks max due to multiple lockdowns, wifi issues with @Plusnet meaning my best access to study resources are at home, and university saying we now cannot return. @BBCWatchdog #rentfornowt
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Richard Hancox
(@hancoxrg) reported
@plusnethelp I do hope that each and every customer leaves plusnet behind. Appaling phone attitude when you can get through, rubbish broadband reliability, non existent email or complaints process and no refund for your shite service.
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Mike
(@mcuk2014) reported
@plusnethelp Awful customer service from Plusnet. Since placing my broadband order almost a week ago I have been passed from pillar to post and no one cares. My "go live" date keeps being pushed back and I have no broadband as I have just moved into a flat (rent). Poor service.
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Ashleigh Hill
(@Ashleig35284200) reported
@Plusnet my broadband is down, I tried phoning for a total of 4 hours yesterday and no answer. Can someone respond
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Stacy
(@StacyB1703) reported
@Plusnet shockingly bad Internet for the last 24 hours. When is this going to be fixed and when will I get a reply to my message?
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The Speaker
(@TheSpeaker20) reported
@Plusnet @plusnethelp we upgraded broadband since then connection lost every night, never cust support to resolve during pandemic crisis
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Luke Murphy
(@LukeAM1981) reported
@gcollyer1982 I switched from Sky to PlusNet. Much faster and hasn’t gone down once in almost a year. It’s cheap too!
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Benjiman that guy that makes LoFi
(@BenjimanLofi) reported
Plusnet: we won’t let you down! Also plusnet: gives me 20mbps when promised 80 and my router randomly shutting off
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Opportunix
(@Oppor_tunix) reported
@plusnethelp why is it impossible to contact a telecoms company. Plusnet doesn’t have email, chat is not working, and after 50 mins the phone isn’t answered. I’m complaining about you incontactable company and I’m been harassed by one of your reps Arbatofs and plan to leave PN.