Plusnet Outage Report in Crook, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Crook, County Durham, England
The most recent Plusnet outage reports came from the following cities: Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Newton Aycliffe |
Internet | |
| Newton Aycliffe |
Internet | |
| Durham |
Internet | |
| Barnard Castle |
Wi-fi | |
| Barnard Castle |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Angela Dean
(@angelajdean) reported
@Plusnet and #BT have screwed up our broadband. Cancelled the landline account due to bereavement and the broadband account cancelled too. Working from home now impossible - surely we don’t have to wait 7 working days for reconnection when it’s not our fault! Shocking service
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Shilling
(@thruppences) reported
@HelloFromMarcus @christhemusic @Plusnet Funny. Vodafone were the worst ever and I had to take them to the ombudsman and win! EE have been the best for me for broadband and mobile
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Mick Steer
(@micksteer) reported
from
Dodworth, England
@Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?
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Frenchie Loveday
(@frenchieloveday) reported
@MattLangleyUK Matt what is outage, no landline, but do have internet? nothing wrong with phone or connection. as BT supplies the line, I decided to check and to my astonishment my area RHll and RH10 is suffering from outage? Pennie contacted plusnet who say phone line okay? any advice
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Joseph Strummered
(@JStrummered) reported
@virginmedia Why is your **** service twice as expensive as Plusnet?
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Gill
(@gfaz81) reported
Working from home with no internet is gonna be great over the next few days. ******* plusnet are the worst.
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Gill
(@gfaz81) reported
Anybody else's @Plusnet not working or is it just mine @plusnethelp
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Craig Hooper
(@Craghoops) reported
@Plusnet So today was meant to be my swap over day from Sky to Plusnet, and here I am stuck with nothing, the router hasn't arrived and it seems my sky service has been terminated. Care to help?
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Carol Hobson
(@MiffyH02) reported
@Plusnet Absolutely shocking service, or no service in my case. Some of your staff need some training in speaking to people... that alone was enough to make me walk away, let alone you want to charge a cancellation fee for a service you failed to provide
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Angela Dean
(@angelajdean) reported
@Plusnet Maybe instead you could reconnect my broadband that you and #bt have managed to disconnect between you. If it wasn’t enough to cope with a bereavement we how can’t work because no broadband. Shocking inept service