Plusnet Outage Report in Crook, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Brad
(@merkinmartyr) reported
@Plusnet down again. Can you please advise what compensation you provide for loss of service?
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Elle May
(@ElleMay44) reported
@Plusnet Thank you for organising the refund. It wasn't made clear that we would be left without a service for a few weeks. I even spoke about the new router arriving before moving in and was told its often there waiting.
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😎Keith Harris😎
(@klharris30) reported
@Plusnet any chance of help getting this done please, BT are telling me to open another account which is no use as I end up paying twice.
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Tim Shelton
(@ShipwreckCity) reported
@Plusnet Went down yesterday morning. And this morning. And just now.
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Anna P
(@Annas_Kitchen) reported
Been unable to watch tv for two days because it says the wifi is too slow. What’s that about @plusnet ?!?
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old captain seafield
(@PunkyTeuchter) reported
from
Inverness, Scotland
@Plusnet our internet has been down since 4am in IV3
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Ricky
(@Ricky81D) reported
@thelatexmallard I was O2 for 15 years, now BT for the last 5, never had any speed problems since changing, they also own EE and Plusnet.
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Sharon Lloyd
(@mrsslloyd) reported
@MoneySavingExp @Plusnet @Plusnet so the ‘fault’ is no longer a fault and a home visit is required. Terrible communication/feedback.
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Jennifer Williams
(@JenWilliamsMEN) reported
The definition of modern life: having to Google to find out how to find out what my plusnet landline number is, so I can text the bot to tell it it’s broken
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mememememe
(@dontasciime) reported
@Plusnet why does my contract sim cut me off at the 2 hour mark, I had calls to make to #halifax who take 1 hour 45 to answer calls and was busy having an issue fixed when the phone cut off and I couldn't be arsed to wait another 1 hour + on hold to contact #halifax again