Plusnet Outage Report in Crook, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus Green
(@HelloFromMarcus) reported
@Plusnet Once again, not doing anyone proud. Issues with your service, inability to send emails, poorly trained staff in the call centre, unwillingness to escalate issues. I know you are the mouthpiece Matt, but there are serious ongoing problems and this is just one more.
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Steve Criddle
(@SteveCridUK) reported
@Plusnet @Google It seems that tool doesn't have a way to report problems logging into email this morning.
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Matt Knight
(@MaffKnight) reported
@Plusnet is the email issue affecting Madasafish accounts too?
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Philip Harris
(@PhilHarris9) reported
@plusnet my email is not working. How long do I have to wait??
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Gareth Johnston
(@MMWGrumpyDonkey) reported
@Plusnet, maybe t's time to actually invest in the e-mail servic - that you barely provide to your customers. It's shockingly bad for almost 2 years. Since 8pm last night it has been non-existant!
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Plusnet
(@Plusnet) reported
@yellostika Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused
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S&H Systems
(@sandhsystems) reported
@AndyRead78 @Plusnet They are usually pretty reliable, I'm sure they will fix it shortly
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Roger
(@RogerOB49) reported
@Plusnet Hi any idea when you will get this Probus sorted as here in Lowestoft our email is not working
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Plusnet
(@Plusnet) reported
@AdrianRP62 Hiya Adrian, Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused. -Sammy- Team Sheffield
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Plusnet
(@Plusnet) reported
@fraserboyd Some customers are having problems logging in to their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused -Matt Sheffield