Plusnet Outage Report in Crook, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@emelschwartz If you found that our service didn't suit your needs, you'd have 14 days to cancel from signing up without penalty. Please let me know if you have any further questions. Regards, Emily Plusnet Leeds
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Plusnet
(@Plusnet) reported
@cmdshiftfour much quicker.) Are you still having problems with your signal? Regards, Emily Plusnet Leeds
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shaun
(@costaaircon1) reported
2 they clearly don’t care and i hope they would be as lenient. With you’re money as they are mine. It’s actually not about the money it’s about how they treat people . Please stay away from #plusnet clearly no morals Yorkshire, really what lying not last time I checked!
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Alix Traynor
(@AlixTraynor2) reported
@Plusnet All ok now. Normal service was resumed at about 10am next day.
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David Evans
(@evanshelpus) reported
@Plusnet very disappointing in service received today. You’ve had someone attend my 78 year old mother leaving her with no internet by performing a reset on a router and back to factory with no devices unable to connect after leaving and then not answering calls to return.
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ClareAiyegbusiTimmins🐝
(@clare_timmins) reported
Wow Imaging sending my 90 year old aunty with Alzheimer’s a bill for over £400 after she was put In a care home because her husband died. And when we try explaining that we had previously informed them being absolutely vile. @Plusnet obvs needs to learn customer service! 😡
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Sally Jane
(@Sally_Jane_99) reported
@Plusnet Sorry if this is the wrong place, but trying to report that my landline is down. No mobile signal either so cant text - website said use Twitter
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Gautam Mehta
(@drgautammehta) reported
@Plusnet I’ve been waiting over a week for my SIM… no mobile service, despite being NHS doctor and needing my phone for work. Terrible service!
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Andrew 🇺🇦
(@n0rbie) reported
@Plusnet when will you support IPv6?
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mrparker666
(@mrparker666) reported
from
New Milton, England
infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet