Plusnet

Plusnet Outage Report in Crook, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crook, County Durham, England 03/14/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hiphopcob fran t (@hiphopcob) reported

    @Plusnet Thanks...but its down again this morning....really frustrating...(rye area)

  • RedJolt Derelict Geodesic Dome, MA☭ (@RedJolt) reported

    Anyone else’s plusnet broadband gone down?

  • j_cooper999 Jeff Cooper #FBPE #JohnsonOut 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦💙 (@j_cooper999) reported

    @Plusnet Having line problems again, can't hear caller, lots of noise, drops the internet if a call is made. Internet bouncing too. Water in the line? A piece of work (an A1024) by Openreach outstanding since Oct/Nov 2020, yes 2020, to stop this happening still hasn't been done.

  • BalancingSpider Ollie (@BalancingSpider) reported

    No internet = no Destiny/no stream. **** you Plusnet.

  • RyanMorrisonJer Ryan Morrison (@RyanMorrisonJer) reported

    @DEANHDAVID @virginmedia @Plusnet I'm at 41 minutes now and it almost feels like failure at this point if I hang up! There is a new provider near me called Hey! Broadband that do gigabit symmetrical fibre and a home worker plan with 24 hour SLA for less than 500Mb down/50Mb up from Virgin Media.

  • bushofgoats an Empty Slogan Empty Slog (@bushofgoats) reported

    @virginmedia unless you can organise for someone to call me, I'm contacting @plusnet to see how long it will take them to re-connect their service, which while not as fast on paper, was at least a service.

  • roiontech Roi Perez (@roiontech) reported

    @mikejjennings the broadband options in my area are basically BT-types (Plusnet, EE) or Virgin... and the speeds are crap. I've been thinking about moving to Virgin but honestly I've only ever seen tweets like yours. You never see someone saying "Virgin are the best" haha

  • RebeccaJRixon .. (@RebeccaJRixon) reported

    @Plusnet my internet has been down all evening although you’ve said there’s no issues and I can’t report it on my online account!

  • esheetaa_ Esther (@esheetaa_) reported

    @Plusnet need urgent help for a replacement sim to be posted please! Tried your CS channels to no avail!!!!

  • MarcAlderman Marc Alderman (@MarcAlderman) reported

    @Plusnet We have had Openreach vans crawling all over the local area recently and I can see that my property is now covered by BT FTTP. As a long term Plusnet customer (10 yrs or so I think) I am not keen to switch, so wanted to know if you will be offering FTTP service soon?