Plusnet

Plusnet Outage Report in Crook, County Durham, England

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The latest reports from users having issues in Crook come from postal codes DL15.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crook, County Durham, England 01/11/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crook, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet
United KingdomDurham Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sheard82 The Shearded One⚔🙂 (@sheard82) reported

    Hey @Plusnet care to tell me why you've charged me £45 first the 2nd consecutive month even though I'm not longer a customer?

  • ayley26 karen howlett (@ayley26) reported

    @Plusnet my dm was sent on the 27th of September. Why i want to stay with you is a struggle to comprehend, my upload speeds are worse than a snail,like your customer service. @MartinSLewis can we do anything about this gos awful company

  • crops26 Crops26 (@crops26) reported

    @Plusnet Hi I have been a customer last couple years and have just upgraded again however the WiFi drops or goes weak at the back of the property do you provide any WiFi booster plugs or something similar Thanks

  • alanswatch Alan (@alanswatch) reported

    @ChrisBarnatt @bt_uk Sounds like a nightmare getting your broadband sorted. You're timing was perfect as ours was up for renewal. 5G was not an option as coverage poor in my area certainly something I keep an eye on in future. Plusnet keeps me as a customer for another 24 months with price reduction.

  • verdaviau veronique daviau esquirette 🕷️🏅 (@verdaviau) reported

    Anybody has internet connections issues with @Plusnet ? It's been very bad for the past few weeks.

  • ayley26 karen howlett (@ayley26) reported

    @SkyHelpTeam how can I find out if your fibre is available in my street. I m due for renewal with @Plusnet and the customer service is non existent. I have my TV package with you.

  • galalaxyquest david eckley (@galalaxyquest) reported

    @Plusnet Plusnet The ticket was closed without responding to my comments. Still waiting for resolution of my complaint that it took you almost 3 weeks to respond to my PM complaint. Please raise a ticket on this matter and resolve please

  • galalaxyquest david eckley (@galalaxyquest) reported

    @Plusnet Plusnet please raise a ticket on my complaint that it took you almost 3 weeks to reply to my PM complaint

  • MarkyMark16700 Marky Mark (@MarkyMark16700) reported

    @Plusnet please tell me how to cancel my account. You make this deliberately difficult

  • BerryandEmmett Berry (@BerryandEmmett) reported

    @Plusnet Hi, how do I view the update? The link doesn't work and I can't find anything when I log onto the member centre.