Plusnet Outage Report in Crook, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ant
(@AntFezzer) reported
@ACTBrigitte I have to say I always appreciate getting either US or UK based support teams, always had great experience with Amazon, Aspect, PlusNet and Delinea, and the complete opposite with Virgin Media, O2, HP and Dell
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Duncan Cole
(@DuncanCole10) reported
@Plusnet 😴😪😴😪 Today is a slow slow slow buffering broadband day
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George Paterson
(@GeorgeP90787357) reported
from
Cosgrove, England
@Plusnet a bit of a joke as you advertise fabulous customer service yet have a 40 minute wait time on calls. Very poor customer service.
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i
(@five_oh1) reported
Don’t ever waste my time like that again @Plusnet and stop saying ur award winning in any form of customer service. Useless bunch.
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Phil Jackson
(@Thorley_forDad) reported
@JacquelineCabl9 @Plusnet @Ofcom How come you can't cancel Jaqui, brother is about to get rid of them.
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Georgia
(@_itsginge) reported
@plusnet our broadband has been down since Wednesday but is now saying the line is back up and working, yet we have reset our broadband multiple times like instructed and it’s still not working…
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Heiko S.
(@schuffdy) reported
@Plusnet I have sent a Help text 20 min ago to you provided number but didn’t get any reply. My broadband is not working
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Herr Markle Potz
(@marklpotts) reported
@Plusnet Fix your ****** ******* website error! There has been an issue; please consult your system administrator ******* useless assclowns!
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phil evans
(@phil916) reported
@Plusnet @plusnethelp Hi, can you advise if Plusnet dns servers were “out” last night? I had 14 dns failures between 20:00 and 02:00. Never had such an issue before and have been with Plusnet for many years. Thx
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Raith (bsky - raith.one)
(@RaithSphere) reported
Urgh want to switch back to @Plusnet but just called and they said there is no services available in my area, I know there is a waiting list for WBC SOGEA, but I already have this service from BT who I really want to ditch at this point