Plusnet

Plusnet Outage Report in Crook, County Durham, England

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The latest reports from users having issues in Crook come from postal codes DL15.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crook, County Durham, England 01/12/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crook, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet
United KingdomDurham Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bellymonsteruk matthew smith (@bellymonsteruk) reported

    @AndyPearson68 Plusnet for me. Part of BT but much cheaper. Pretty good support and no problems in the 5+ years I've used them.

  • CurnowBronwyn Bronwyn Curnow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 🇺🇦 🌻 (@CurnowBronwyn) reported

    @DorHibbs3 We have used PlusNet for 20 + years - no problems whatsovever

  • BabyFroggos Tiny Little Baby Froggos (@BabyFroggos) reported

    @Plusnet Hey there, I can't seem to call you anymore, says the number does not exist. We were without internet for almost a week and customer support told us we could get reimbursed if fixing it took more than 2 days. How would we go about that?

  • Lesta_Rob Lesta Rob (@Lesta_Rob) reported

    @Plusnet my internet has been down since 13:05 yesterday. And have been told it won’t be fixed until 5th September. Me and my wife both work from home and this is a massive problem. What are you doing about it?

  • GOKUSSJ3Z GOK hurr/durr (@GOKUSSJ3Z) reported

    @TalkTalk what’s going on with your service? My internet just died, and it’s supposed to be better than plusnet, that’s why i changed in the first place

  • Forensic_CVBale CVB1 (@Forensic_CVBale) reported

    @ConstableChaos I use @Plusnet They were really good when I first had internet years ago, and now again that I need to buy utilities once more. Some of the arrangement processes appear to have become less efficient, but once the service is in, it is reliable, as fast as I can get and only £23.

  • jitzleo jagjit (@jitzleo) reported

    @Plusnet why is my internet being throttled? Speed test shows amazing fast speeds but try and visit any streaming or social media website, its like watching paint dry. Can you, for once, just give me the service I pay for?

  • lilfashionlady Natalie (@lilfashionlady) reported

    @Plusnet you’ve ported my number to your network and I haven’t received the sim card yet!!! Now i have no phone. I placed my order Monday what is going on??

  • afroking_jonty Joe M (@afroking_jonty) reported

    @Plusnet how long do I have to wait for my broadband connection to be active? Since 23rd August and nothing has been done not even a router sent out. I want to cancel can’t wait any longer

  • dr_smithy Stu (@dr_smithy) reported

    @Plusnet Hi Plusnet, I've been tweeting you daily and DM'ing to try to get some help. My mobile service is restricted: I've paid, and have a DD in place, but it's still restrcited, 6 days now. Pretty fed up......