Plusnet

Plusnet Outage Report in Crook, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crook, County Durham, England 02/24/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crook, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet
United KingdomDurham Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CassiePurchase Cassie Beaumont (@CassiePurchase) reported

    @Plusnet all wireless devices have been disconnected from our hub2 router. Tried turning off/on, reset button and nothing is working. Can see the network available but can't connect, help please 🤯

  • haywardollerton Abigail le Fleming (@haywardollerton) reported

    @Plusnet no Internet, which seems to be a general problem- how long until it's fixed? And how about a message on your homepage?

  • Maximusthomas Max Thomas (@Maximusthomas) reported

    @Plusnet can you let me know about the problems which Plusnet encountered from about 10:30 this morning which affected your Broadband customers please

  • rktecture Ralph Kent (@rktecture) reported

    @JoeTyePR @Plusnet Yes. Broadband down & Plusnet site also down on mobile internet. I assume they are having some major issues atm..

  • kierawatchestv kiera 💫 (@kierawatchestv) reported

    @Plusnet you gonna make a statement about the fact that your servers are down

  • AndrewGalvin14 Andrew Galvin (@AndrewGalvin14) reported

    Just to add to the voices, my @Plusnet is not working in Portsmouth; blue light no internet- not great when working from home! #plusnet

  • xrachelizabethh 🦋 (@xrachelizabethh) reported

    @Plusnet hi, our router is showing blue and the WiFi connection is still available but it says "connected without Internet" and just isn't working. I've tried resetting it, usually it goes orange when it's down?

  • pfrr Paulo Ferreira 🇵🇹🇪🇺 (@pfrr) reported

    @Plusnet my Internet broadband connection died 20 minutes ago. Is your service running without hiccups?

  • AndrewGalvin14 Andrew Galvin (@AndrewGalvin14) reported

    Just to add to the voices, my @Plusnet is not working, blue light no internet- not great when working from home!

  • grumsta Graham Cobley (@grumsta) reported

    @Plusnet I’ll try later: held on music for 30 mins, no updates, no queue info. I don’t think I’ve ever waited >10 mins before, guessing you have system issues or I just chose a bad time?