Plusnet

Plusnet Outage Report in Crook, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crook, County Durham, England 11/24/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @chicaceel Thanks Cathy. From looking into this matter further, the block you're seeing isn't something we can remove; as these blocks are to prevent piracy and are outside of our remit to support. I'm really sorry for the inconvenience caused by this. -Tony Plusnet Sheffield

  • 911Amelia 🩺Nurse Amelia 🏴 🚨 #Whats Your Emergency (@911Amelia) reported

    @DoncasterTSS I contracted phone+ ISP for dad via @MSE_Deals with @Plusnet he's 82. He was offered a connection + hub+ installation (Given 3 optional dates) Now Tom at #PlusNet says dad has to self install and if we wants to cancel he has to phone. He's confused, disgusting.

  • pinktishi 💫Lisa💫 (@pinktishi) reported

    @Plusnet I’ll be ringing in a complaint sorry I’ve had no Internet!

  • Plusnet Plusnet (@Plusnet) reported

    @Scary_fish No problem, please let me know how you get on so I can follow things up with you. Just to make you aware we don't provide support via email but I've opened a complaint for you and will make sure we get this sorted out as quickly as possible. - Adam - Plusnet Sheffield

  • filipino_chino Filipino Chino (@filipino_chino) reported

    what a f'ing joke @plusnet mobile is at times, @EE confirms they have an issue in my area and Plusnet use their network, they state they have no known issues in the area. Think it's time to move my contract to another provider... been a month now with basically no signal.

  • izzyc_127 IzzyC (@izzyc_127) reported

    @Plusnet my contract ends on the 18th April 2022, please terminate it effective then. My internet is so **** I don't want to pay you another cent.

  • NX0GXD .:N30G0D:. (@NX0GXD) reported

    Hollywood & Netflix Obtain High Court Orders to Block Dozens of Pirate Sites In the UK it’s possible for copyright holders to obtain High Court injunctions to have pirate sites blocked by major internet service providers including BT, EE, Plusnet, Sky, TalkTalk and Virgin Media.

  • Seniormp Martin S (@Seniormp) reported

    @Plusnet Oh dear @Plusnet nearly a week into my new router and i still have the same problem of unstable WiFi dropped 3 time today already and at least twice yesterday... what next..?

  • Natwatson78 Natalie Watson (@Natwatson78) reported from Whittle-le-Woods, England

    @Plusnet just wondering if services are down please PR6 7FH ?

  • bencoolski Bencoolski (@bencoolski) reported

    @Dun6eon Nah try PlusNet like what I had at my last flat… That service doesn’t deserve to be a provider and that’s an understatement…