Plusnet Outage Report in Crook, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Community Discussion
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Plusnet Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@peterjuerges Hi Peter, I'm sorry to hear you're having issues with your speeds. From testing your line, I'm showing no external faults and your speeds are within expected estimates. Are you noticing this issue only through wireless devices? -Tony Plusnet Sheffield
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John
(@actiondefence) reported
@Plusnet HI, my internet has been down all day. Restarted router several times but no change. I am kin the SS3 area. Please advise
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Rev Karen Sethuraman
(@KarenSethuraman) reported
@Plusnet He already has .. you literally just messaged now?! Your attitude and service is awful. We will be moving networks.
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John Doubtfire
(@jldoubtfire) reported
@Plusnet But Worcestershire sauce is a poor imitation of Henderson’s, which is made in Sheffield.
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Rev Karen Sethuraman
(@KarenSethuraman) reported
@Plusnet You mentioned ‘live chat’ … not me. Your website said to contact via Twitter - I did this at Ofcourse there will always be netowrk probs .. but I messaged you at 1.15pm - my husband also did. It’s now 14.52 .. and it’s not fixed and we still can’t call/text. Poor service
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Rev Karen Sethuraman
(@KarenSethuraman) reported
Dear @Plusnet Into our 2nd day and we STILL can’t make phone calls/text from our mobiles. We took all our family phones out with you. We were told yesterday afternoon to switch mobile on/off and remove sim .. it did not work. Now told 24-48hours?! Poor customer service.
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Jo Fearn
(@JopheUrn) reported
@Plusnet I have incredibly slow, or no, WiFi /broadband, which has been continuing for several days. Cannot even open pages, or else they take several minutes. URGENT investigation needed. Phone no. 01179467002. I don't have a land-line phone, my mobile is 07481907244 J.Fearn
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Peter Juerges
(@peterjuerges) reported
@plusnet...Saturday mid day, CW12 3EP, full fibre download down to 10.1mbps.( ookla test) Up and down all the time. Regular drop out. Needs attention.
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Jake
(@Jakeyeno) reported
@Plusnet Hi team, would you be able to help me please? I signed up for a bb package as a new customer at the beginning of the week and I've had no emails to confirm, no welcome email and my account login doesn't work and email not recognised. I called and the team wasn't helpful
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Dookin
(@DookinFoofLord) reported
@NOWHelpTeam No bro not how it works there is 3 things connected on WIFI and im on ethernet 10 gigabit so you tell me why someone on ethernet 10 gigabit it getting 1000 MS on UK servers alone, it even take me so long to load webpages and im paying £32 for this crap, even plusnet is better