Plusnet Outage Report in Crook, County Durham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at Plusnet
Plusnet is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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melvin knowles
(@tigertubs55) reported
@Plusnet we have had no mobile service in CM1 2HS area all evening what is going on and when will service be resumed
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Andrew Wallace
(@AndrewW789) reported
@PaulbernalUK @bigwows @Plusnet At some point, if they aren't providing the service, you can give them notice that they are in breach of contract.
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Dr Neil A Mallett
(@gazpacholulu) reported
@Plusnet sorry but my mother's internet connection is so poor yet again..the line goes down at least every couple of minutes for several seconds stopping any downloads
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The Marvellous Muttdini 🏴🔰💚🤍💜🇺🇦
(@bigwows) reported
@PaulbernalUK @Plusnet Plusnet used to be very good, but I’m hearing about more and more issues with them. Hope it gets sorted ASAP, but Zen are fantastic if she wants to switch (not the cheapest but über reliable, with excellent, UK-based customer service on the rare occasions you need it).
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The Marvellous Muttdini 🏴🔰💚🤍💜🇺🇦
(@bigwows) reported
@PaulbernalUK @Plusnet If it’s a phone-only contract that shouldn’t affect her ability to choose another ISP/mobile network provider?
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Kaironavirus
(@kaiaetc) reported
@Plusnet Hi, We upgraded our contract to a cheaper option and since then our BT Sport app has been disconnected from our account. We were told this wouldn't affect the app. We sent a request to get it up and working again but it's still pending four days later. Can you help?
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zoyushka
(@zozelizabeth) reported
Is anyone else on @Plusnet having really slow/intermittent connection? So so so annoyyyying
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FPL Panther
(@FPL_PANTHER) reported
@Plusnet hi, how do I cancel current contract as can't see a simple way to do it online or stop it renewing as I've 2 months left until 31st July. Thanks
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rideabike
(@rideabike3) reported
@PaulbernalUK @Plusnet @EE I work freelance & once wrote registered post to CFO of broadband company to say that I would be charging them my hourly rate for any time spent on their mess. I sent them a proforma invoice etc & told them to put me on the approved supplier list. Problem fixed within 48 hrs.
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Chris Schofield
(@JonnyManc) reported
@Plusnet what happens if I have technical issues between 8pm and 8am (hint...I do)?