Plusnet Outage Report in Crook, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Crook, County Durham, England
The most recent Plusnet outage reports came from the following cities: Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Newton Aycliffe |
Internet | |
| Newton Aycliffe |
Internet | |
| Durham |
Internet | |
| Barnard Castle |
Wi-fi | |
| Barnard Castle |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ted
(@Harrislilou) reported
@Plusnet just spoken to your awarding winning customer services who couldn't have been less interested in helping me!!! Ongoing network issues with no ETA on a fix I assume actually stands for we don't give a f**K......
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Jenny
(@JennyGill15) reported
@Plusnet still waiting for a reply from my dm I sent a couple of days ago about poor Internet connection
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wandermaw
(@wandermaw1) reported
disgraceful communication from @Plusnet regarding our service being cut off with no warning. Their mistake. Gave us 3days in writing to sort it, cut off within 36hrs. We’ve to now wait 5days for a manager???
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Iain Boatman
(@MesolithicMe) reported
@Plusnet No the issue hasn't been resolved. Norton says that the order is 'on hold', so haven't even been able to download the software. Apparently it's becoming a common problem, what info do you need?
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Tom
(@tpb1984tpb) reported
@OfficialPrest Never eaten a mr Tom bar. Don’t eat chupa chups. Did unfortunately have a spell where we used plusnet and that was bad. The guilt but also the horrendous reliability and service issues
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Robin Cattani
(@Rob1969in) reported
@Plusnet This isn't the first time it's the third time I've been promised a call only to be let down
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Ceri Fisher
(@fisher_ceri) reported
@Plusnet totally fed up with Plusnet who claim that they're "only responsible for broadband to the property and you're pretty much on your own with WiFi and they can't guarantee any signal whatsoever!" Very poor!!!!!!
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Neil Johnson
(@lordtweek) reported
Good old @bt_uk, they cancel my new phone line, I am not told so no internet again. @Plusnet just shrug and tell me they’ll see me in 10 days, don’t seem willing to escalate into BT to expedite. Left with limited 4G or BT wifi which won’t stay up longer than an hour.
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Plusnet
(@Plusnet) reported
@drummerwhitey Hi Steve, I'm terribly sorry you're not having the greatest experience with us, I'm really disappointed in hearing this and the service we offer is something we're really proud of at Plusnet.
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Richard Roe
(@Richard40102393) reported
@Plusnet @C_Gaskell why haven't you replied to my 2 messages, Wednesday and today, service still down, it is a joke