Plusnet

Plusnet Outage Report in Crook, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crook, County Durham, England 02/19/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crook, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet
United KingdomDurham Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • philofthemoore Phil (@philofthemoore) reported

    @ItsAndyRyan I have had a fairly good experience of John Lewis Broadband (they use the plusnet network)

  • LMRM304 LMRM (@LMRM304) reported

    @Plusnet I’ve been on hold for 52 minutes !!! Award winning customer service Wow you must be very busy …..any chance of someone answering the phone

  • cunbobs Cunbobs (@cunbobs) reported

    @Plusnet please stop increasing my 30 day rolling contract. It's getting annoying that I have to keep changing my plan - I mean, I keep getting more data for the original cost...but still...stop doing it. The cost of living is going up, stop adding to the problem!

  • Maribellmouse Marianne (@Maribellmouse) reported

    @Barrybs1 @Plusnet Yes I am very upset about this issue too, I’m stuck in limbo with no sign of a resolution. They shouldn’t be selling sims and saying they can port numbers until this is fixed! Looking back through twitter it’s been going on for at least 10 days!

  • PhoebeWyburd Phoebe (@PhoebeWyburd) reported

    @Plusnet is there a problem with broadband atm? We’ve lost our internet connection in our home

  • Crazy_RobbieUK Robert Waller (@Crazy_RobbieUK) reported

    @Plusnet Tip 5 - Read people reviews about Plusnet first. Before you do decide to be tortured by them! Guaranteed you will have Internet problems and none stop customer service problems.

  • Crazy_RobbieUK Robert Waller (@Crazy_RobbieUK) reported

    @Plusnet Tip 5 - Read peoples reviews about Plusnet first. Before you do decide to be tortured by them! Guaranteed you will have Internet problems and none stop customer service problems.

  • bex1884 Becky Palmer (@bex1884) reported

    Been left no phone since Friday AM, after trying to move to @Plusnet When contacting the customer service team, I’m being told there is no available timescale to have it resolved?!

  • Crazy_RobbieUK Robert Waller (@Crazy_RobbieUK) reported

    @Plusnet Tip 5 - Read people reviews about Plusnet first. Before you decide to be tortured by them! Guaranteed you will have Internet problems and none stop customer service problems.

  • jeffpovey 🇺🇦Jeff Povey 💉💉💉💉🇺🇦 (@jeffpovey) reported

    @Plusnet Bit late guys, my broadband suddenly came back to life at 22.20 last night, 7 hours after it went down.