Plusnet Outage Report in Crook, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crook, County Durham, England 04/21/2024 07:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crook, County Durham, England

The most recent Plusnet outage reports came from the following cities: Durham and Chester-le-Street.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham Internet
United KingdomChester-le-Street Total Blackout
United KingdomChester-le-Street Wi-fi
United KingdomBishop Auckland Wi-fi
United KingdomConsett Wi-fi
United KingdomNewton Aycliffe E-mail

Community Discussion

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Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • shaker47 Paddy Noctor (@shaker47) reported

    @plusnet 2. Outage affects 5 houses. 2 are elderly vulnerable 1 is receiving end if life care. I work for our Hospice & support 6 patients by phone due to Convid19. Lives are at risk Please help.

  • RuttagerR1 Ruttager (@RuttagerR1) reported

    @Rolo_Tamasi @Plusnet Convenient that the email conversation button doesn't work.

  • CraigyK81 Craig (@CraigyK81) reported

    @Plusnet @plusnethelp 4 days I've been trying to speak with a representative, live chat can't help you just try and sell me the same deal that you've already took money for but haven't provided any service for.

  • PookSooper SooperPook (@PookSooper) reported

    @plusnethelp hi, I'm moving house, gave notice of agreed date to plusnet 10 days ago, now told I won't have internet for over a week after I move. I'm a key NHS worker working from home, is there any way this gap can be lessened so I can do my job? Any help would be brilliant.

  • sciencegeeklord Gareth Parks (@sciencegeeklord) reported

    @Plusnet @plusnethelp pretty poor. Phone and internet cut off through your mistake, 2.5hrs of calls with no resolution. Message today to say 24hrs+5 working days before i have internet again. No mention of paying for no service. Will be cancelling my account renewal

  • kathwoolf Dr Katherine Woolf (@kathwoolf) reported

    Boring tech question that I really need help with: I need to replace my plusnet hub router (it is faulty I think). Which router should I get? Don't need wifi booster & have 5ghz Thank you!

  • DMASSOUD1 David Massoud (@DMASSOUD1) reported

    @plusnethelp Phone and broadband down and when I called customer services, their systems are down . How do I report my problems and get them sorted, if the issue is not registered with anybody and it takes 40 minutes at least to get throuhlght to plusnet on the phone.

  • andrew__gorton Andrew Gorton (@andrew__gorton) reported

    @plusnethelp @plusnet I can’t get through on the phone to cancel my broadband and the only other option is notify by post? That’s not very award winning customer service

  • VeganTrailRunr VeganTrailRunr Ⓥ (@VeganTrailRunr) reported

    Hi @Plusnet I've been with you for years. I'm out of contract and can save £15 per month if I sign up to a fixed term contract. Why not just charge me your cheaper contract price for my service for being a loyal customer?

  • goochy808 Peter Gough (@goochy808) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?