Plusnet

Plusnet Outage Report in Crook, County Durham, England

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The latest reports from users having issues in Crook come from postal codes DL15.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crook, County Durham, England 01/22/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crook, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet
United KingdomDurham Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GhyllanFarley Ghyllan Farley (@GhyllanFarley) reported

    @MarcAllera Please can you let me know your email address as I wish to make a formal complaint about the service I haven’t received from Plusnet.

  • owenblacker Owen Blacker (@owenblacker) reported

    @Plusnet Are you having intermittent connectivity problems in Woking (GU22 / 01483) atm? We're seeing 17Mb down, 70kb up, whereas we're used to 35Mb down and 17Mb up, but it's coming and going — it was fine on one call earlier then messed up on another and so on.

  • muxxy123 Radz (@muxxy123) reported

    @plusnethelp Internet down again! At least twice a day now. Can't get hold of customer service as usual. This is simply unacceptable! Sort it out Plusnet.

  • danielleterry_ Danielle Terry (@danielleterry_) reported

    @Plusnet my WiFi has gone down in Hammersmith - is there an issue?

  • AbsintheAffair The Absinthe Affair & Steampunk 2021 (@AbsintheAffair) reported

    @plusnethelp @Plusnet Almost died of fright after banging on front door - After recent assault by neighbour (cause of head injury) was last thing I needed - Turned out someone here called an ambulance - Appreciated but had calmed down/was sleeping stress off. Utterly freaked out/shaking like leaf! 🤯

  • rebeccap940 becca pards (@rebeccap940) reported

    @Plusnet not sure what service I pay for because I am never able to use the internet, just to check emails or have a word document open, for more than 2 minutes without connection cutting out. This didn’t happen with previous provider, EE. I have called you but not resolved.

  • roguehorsedeal unethicalhorsedealer (@roguehorsedeal) reported

    @justanotherdawn Very odd! We have just renewed with Plusnet but battled them down a bit on their "inflation plus 3.9 per cent" bid 😡

  • noteveryonesfri Hannah bower (@noteveryonesfri) reported

    @plusnethelp Hi Plusnet, we are having problems with 2 people in the household connecting to internet at the same time. We paid for the better internet, so any suggestions?

  • Kate_UK_83 Kate mcl (@Kate_UK_83) reported

    @Plusnet @plusnethelp Yes it is.. Shame im still 10 days with no connection.. The worst customer services, Poor management of customer services.

  • ReasonAboveAll Pablo Von Helsing 🏉🎸🏒🍔 (@ReasonAboveAll) reported

    I have spoken to 3 Tech Support lines this week. @Plusnet were fantastic @NuanceInc were very good on the phone but the website needs work. @TPLINK were rubbish. As in 'it was easier and cheaper to throw away their product than deal with that level of crap' kind of rubbish.