Plusnet

Plusnet Outage Report in Crook, County Durham, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Crook come from postal codes DL15.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crook, County Durham, England 01/13/2026 20:35

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crook, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet
United KingdomDurham Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • nigerundayo321 BABAOY (@nigerundayo321) reported

    @Plusnet This WiFi is so bad really slow and unreliable

  • James54359785 James (@James54359785) reported from Milton Keynes, England

    @Plusnet Any issues in MK3, your web just won't connect.

  • backagain08 RogerPlant (@backagain08) reported

    Get this. Openreach engineer called after Plusnet arranged visit to fix broadband. He failed to fix problem and also broke our phone line. Plusnet support would not help today. Openreach not contactable. We are left high and dry and worse off than we were. @Openreach @Plusnet

  • vasilyevello ʂųŋ-ƙıʂʂɛɖ ɱɛąɬ ʂƖąცʂ (@vasilyevello) reported

    @Plusnet my broadband has been out since last night, can you help?

  • Stickytarts SewSmart (@Stickytarts) reported

    Hi @Plusnet - we decided to change to you and placed an order on 9 October. You took first month's payment a couple of weeks ago. Still no router and still no Internet from you, so I am paying for a non existent service. No doubt you'll be taken a second month's payment soon :(

  • paula_travers Paula Travers💙🇪🇺#Rejoiner#BusyLivingWithMets (@paula_travers) reported

    @Plusnet Any issues in the NE41 area, broadband has cut out 3 times today. Also can't get onto the website.

  • robjbatchelor Rob Batchelor (@robjbatchelor) reported

    @Plusnet I’m having ongoing intermittent issues with the signal from my wireless router. Tried the self-help stuff on the website - how can I tell if it’s faulty?

  • eddiemcgarrigle Eddie (@eddiemcgarrigle) reported

    @DavyStreams @Plusnet I was previously with Plusnet and while the Ethernet connection was stable, WiFi was terrible. Back to BT for a more stable connection but given its the same company, it doesn’t make sense.

  • SamuelMunyeza S.A.M.U.E.L (@SamuelMunyeza) reported

    @Plusnet Restricting the internet for students! Really showing why so many customers are leaving, worst customer service of all broadband suppliers #customerservice #Internet #plusnet

  • RosieColeman61 Rosie Coleman (@RosieColeman61) reported

    @Plusnet why can my mum not get a mobile signal in Gravesend? Out of Gravesend is fine.