Plusnet

Plusnet Outage Report in Crook, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crook, County Durham, England 02/15/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crook, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet
United KingdomDurham Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • zandersblack alexander black (@zandersblack) reported

    @Plusnet Hi We have lost all broadband service in postcard bb12 9hh, including people with other providers, are plusnet aware? Thanks

  • talabyrne Tala Byrne (@talabyrne) reported

    @Plusnet hi there, I’m trying to get through to the business team to change premises but when I select that option, it hangs up. Can you help?

  • saturn10538 Richard (@saturn10538) reported

    @Plusnet Hi Anoush, my internet has been very intermittent for tha last 3 days. I registered the problem on the web site on Friday. No response. Please advise.

  • hardgraft1 ash (@hardgraft1) reported

    @Plusnet Done it didn’t work. Turned it off and using my phone for internet. At least I can rely on @EE to provide a good service

  • hardgraft1 ash (@hardgraft1) reported

    The shitest internet provider ever @Plusnet again for the 3 month in a row my internet has gone down

  • becca_bvb_army Beck (@becca_bvb_army) reported

    @Plusnet Hi I'm still having the same problem

  • tonker75 sandra sullivan (@tonker75) reported

    @Plusnet I have a problem with WiFi. Router working with wired connections but WiFi to phone and iPad not working

  • osborne_mick mick osborne (@osborne_mick) reported

    @Plusnet Internet down at home in Thatcham, Berkshire. Any known issues?

  • onerebelpenguin me (@onerebelpenguin) reported

    @Plusnet unbelievable promised a call back as your engineer did not fix broadband issue today and person did not return call ….need line as priority need….had issue ever since I joined….

  • ShaunPants Shaun Daniel (@ShaunPants) reported

    @Plusnet Heya, I managed to sort the 1mbps issue myself. I logged in to my hub (admin) to find that my hubs username had "setup@", instead of my PlusNet username and login. Please pass the message on if anyone finds they've lost internet speed.