Plusnet

Plusnet Outage Report in Crook, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crook, County Durham, England 12/26/2025 08:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • biosniper BioSniperUK (@biosniper) reported

    @Plusnet @plusnethelp @bt_uk Seriously. Fix ya firmware folks.

  • RunninOnEmptee Runnin On Empty (@RunninOnEmptee) reported

    @minniebirch They are all pretty much the awful same Minnie,we we're originally with BT but when it went down, they left us without internet for 6wks hence I left, My parents tried Sky & Plusnet and Sky treated them disgustingly, Plusnet only bucked up when threatened with legal action ? 🤓

  • BeldomN Norman (@BeldomN) reported

    @carolinehannam @Plusnet I am a customer of theirs Caroline. They do not have a good customer service!! Leaving them as soon as my contract expires. Hope you get it resolved soon..

  • LossMalloy Spooks Malloy (@LossMalloy) reported

    @MickeyMarxClub @Geddli_ Sky, never had a problem with them tbf and my previous provider was ******* Plusnet so just wanted a better price and managed to get faster speeds thrown in.

  • alib0189 Ali (@alib0189) reported

    @Plusnet hey plusnet, our broadband has been terrible for weeks, supposed to get between 18-21mbs download speeds and we consistently get no more than 13, sometimes less. Impossible to work from home!

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @Plusnet As per 220685777 which was closed, the line is fine, but the router still continues to exhibit problems, like the last router did. So the issue has NOT been fixed, I still get blocked packets by the router for normal traffic while playing online games etc. Fed up now.

  • FionaGowenlock Fiona Gowenlock (@FionaGowenlock) reported

    @Plusnet hello I sent a direct message yesterday about my router problems and possible upgrade to fibre. Not sure if you have seen it yet. Thanks.

  • KyleInglis23 Kyle Inglis (@KyleInglis23) reported

    @Plusnet every night recently our wifi disconnects, comes on and off but last couple of nights its been off nearly all night! Is there an issue in our area? Ab439ew is our postcode!

  • _AndrewDav Andrew Davies (@_AndrewDav) reported

    @Plusnet Where's my broadband router? We're 5 days into the switch over period from BT and I now have no Internet. **** service doesn't begin to describe it #epicfail

  • minniebirch Minnie Birch ♫ (@minniebirch) reported

    @RunninOnEmptee Sorry to hear that. It does often feel the good customer service goes out the window once you've signed up! Im with plusnet and they've been good so far but if you've had issues before guess you'd be wary to switch to them