Plusnet Outage Report in Crook, County Durham, England
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The latest reports from users having issues in Crook come from postal codes DL15.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Crook, County Durham, England
The most recent Plusnet outage reports came from the following cities: Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Newton Aycliffe |
Internet | |
| Newton Aycliffe |
Internet | |
| Durham |
Internet | |
| Barnard Castle |
Wi-fi | |
| Barnard Castle |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ann Woolfenden
(@WoolfendenAnn) reported
@Plusnet I appreciate that Adam. Unfortunately it has caused problems with lots of activities planned for the Platty Joobs :-(
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jagjit
(@jitzleo) reported
@Plusnet absolute piece of **** internet. ZERO service, cant even get hold of them. 0.33Mbps speed on a fibre network. Phone number of your support page isn't even recognised. Cancelling my DD with you, bet someone from your team will call me when payment fails. Garbage company.
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melvin knowles
(@tigertubs55) reported
@Plusnet That service checker is useless already been checking that,say no problem for days
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Moaning Moggy
(@MoaningMoggy) reported
@Sparky_tarpi @VodafoneUK Exactly the same thing happened to us! We switched to plusnet and haven’t had a problem since. Try them! Their customer service is one of the highest rated.
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HRH Princess Caroline
(@CarolinePrice99) reported
@Plusnet been waiting 5 days for a reply to my DM to plusnet help about being overcharged for 2 months
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Krista Blanchflower
(@bigbotox) reported
@Plusnet any problems with the transmitter in BT23 area? I don’t have any service.
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Steve Oatway
(@OatwaySteve) reported
Good old @Plusnet , I have an emergency call system as I'm disabled and it dials a free phone number if I need help. But @Plusnet still charge me for the calls !!
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Plusnet
(@Plusnet) reported
@alanh47 Hi Alan, I'm really sorry to hear you and others have been affected by this mail issue. I've raised a task on your account to have this investigated for you and once I have more details, I'll update you via the account. -Tony Plusnet Sheffield
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Martin Hepworth
(@maxsec) reported
@sailingbikeruk @AppSecBloke Same with plusnet, everyone is dropping customer support hours these days. I wonder if the business packages are the same with phone support hrs?
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Sean
(@HawieDoesIt) reported
Hi @Plusnet I just got your broadband package and I can’t watch anything on my smart tv - it played a few minutes then it’s stuck waiting for the film to download. Happens with Youtube, Netflix and BBC iPlayer. Can you please help fix this