Plusnet

Plusnet Outage Report in Crook, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crook, County Durham, England 03/15/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LivsMcD Livs McDermott (@LivsMcD) reported

    @Plusnet I got a payg sim to use in a router and it's not working. I'm trying to use it in Shetland.

  • Plusnet Plusnet (@Plusnet) reported

    @rockfieldsteve I'm really sorry it's been difficult for you to cancel the BT sports. I can sort it for you straight away! I'd just need to take the account username please? - Curtis, Plusnet Sheffield

  • OliverJSmith Oliver Smith (@OliverJSmith) reported

    We currently have digital voice via FTTC from BT. Do you @plusnet support digital voice yet? What would happen if I switched to you? Does your router support the portable phones supplied by BT?

  • happyhcsw Happy Hilary (@happyhcsw) reported

    @Plusnet thanks jamesno2 your customer service is second to none #resolved

  • magicroundabout Ross Wintle (aka @ross@fosstodon.org) (@magicroundabout) reported

    @TomButcher13 Moved to Plusnet. Wanted to be on EE’s network as I get coverage in the right places. And they’re cheap and actually seem pretty good! Time will tell.

  • MrMorrers Christopher Moriarty (@MrMorrers) reported

    @Plusnet Any chance of getting some "customer service" here? Simple question. Can I use my plusnet sim only deal overseas. Specifically USA. Can I bolt on domething to make it usable? Your Web site doesn't mention USA. I've searched.

  • bagpussforeva Charlotte (@bagpussforeva) reported

    @Plusnet is there an issue with peoples connection to Wi-Fi?

  • BillyBalls20 Billy ***** (@BillyBalls20) reported

    @Plusnet stay away from this bunch of clowns, terrible customer service along with lies from sales staff!

  • Plusnet Plusnet (@Plusnet) reported

    @CraigPWilson Once your current service goes off, switch over the routers. It may not work straight away as the Fibre work will be on going but we'll drop you a text and email once it's ready to use. - Curtis, Plusnet Sheffield

  • LivsMcD Livs McDermott (@LivsMcD) reported

    @Plusnet @ClareRevell I don't have a connection so maybe you can help me. Please no jokes