Plusnet

Plusnet Outage Report in Crook, County Durham, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crook, County Durham, England 02/21/2026 18:35

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crook, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet
United KingdomDurham Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • adrianswimmer Adrian Hawley (@adrianswimmer) reported from Meltham, England

    @plusnet I'm trying to turn off the answer service via the online manage your account.... The account says an error has occurred "you can't change your products for the moment, you have an order which is currently being processed. Please try again later". 8 months it said this.

  • jjand00 jaz j (@jjand00) reported

    @Plusnet please fix your horrendous service cut out twice whilst I was on an interview today. Amazon prime is still out of sync please sort it!

  • AquilaSamurai95 サミュエル・オケーン (@AquilaSamurai95) reported

    @NeonDanTV @Plusnet That's about double what I get...and our cabinet is only just down the hill. Yay town outskirt speeds 😐

  • tan_stevens Tan Stevens (@tan_stevens) reported

    @Plusnet are there issues in LL11 Internet keeps going on and off periodically. highly frustrating and is happening more and more.

  • SoggyMoggyComps Amy (@SoggyMoggyComps) reported

    @Plusnet Been connected with no Internet all day in LE3 2... but no reports of service outages. Any ideas please?!

  • joeaphine Dominique Glover (@joeaphine) reported

    @codsallsue @Plusnet Same thing happened to me few weeks back someone on here recommend @vaezil he help me recover my locked account In 30mins. His an expert.

  • Rebecca_JTaylor Rebecca Taylor (@Rebecca_JTaylor) reported

    @Plusnet Yes thats fine. I mean it has been dropping the connection on and off today but not as bad

  • jjand00 jaz j (@jjand00) reported

    @Plusnet Going from bad to worse

  • Ventoso10 Ventoso (@Ventoso10) reported

    @Plusnet our broadband is down, postcode Bs35 4EA. I cannot do my work! Please sort ASAP, and respond to this. Thanks

  • Irenevolpina2 Irene Fuchs (@Irenevolpina2) reported

    @Plusnet have been trying to get replies from you since mid November, about total breakdown of email service, thoroughly disgraceful customer care.