Plusnet

Plusnet Outage Report in Crook, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crook, County Durham, England 02/18/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crook, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet
United KingdomDurham Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gazzman5 Gary (@gazzman5) reported

    @Plusnet Hi ME12 has had no mobile phone service today?

  • stuart15871 stuart morley (@stuart15871) reported

    @Plusnet would be grateful if someone could contact meto resolve my complaint and reactivate my emails!! Am in the process of moving home and despite 7 calls starting on 21st July nothing has been resolved 🤬 #poorcustomerservice #complaint #disappointed

  • TerryReynolds Terry Reynolds (@TerryReynolds) reported

    @Plusnet I have a line fault and no one is answering on you support line usual

  • DanRushton Daniel Rushton (@DanRushton) reported

    @Plusnet Honestly, I'm completely underwhelmed. We stayed with plusnet due to you offering us a fibre package at 60mb downloads, bt engineer has outlined we can't get fibre and we can currently get is 6mb. Today, even that keeps dropping out. Awful.

  • _bethparkin Beth Parkin (@_bethparkin) reported

    @Plusnet my internet’s been down for nearly half an hour, any idea when this will be back up and running?

  • asmythe76 Anthony Smith (@asmythe76) reported

    @Plusnet Hey, Plusnet! Sky BB barely reaches my Ring doorbell. If I switch to you can I cancel if yours doesn’t reach?

  • Plusnet Plusnet (@Plusnet) reported

    @marshmalowworld Hi Luisa, I'm sorry to hear you're having issues with your connection. Can you please send us your account username via DM, so we can look into this for you? -Tony Plusnet Sheffield

  • TerryReynolds Terry Reynolds (@TerryReynolds) reported

    @plusnet why isn’t anyone answering on the 0800 432 0200 support line!

  • Plusnet Plusnet (@Plusnet) reported

    Aye we're back and it's Friday. We'll be sticking around until 8pm tonight. We'll be happy to help about anything from your Plusnet broadband 💻 to your Plusnet mobile 📱 or anything inbetween. -Anoush

  • hazz__117 Harry (@hazz__117) reported

    @Plusnet Can you guys advise on a WiFi issue? All our WiFi devices periodically lose connection to the router with the issue being shown on the devices as "Incorrect Password" but all passwords are 100% correct, rebooting the router allows connections again but not for long.