Plusnet

Plusnet Outage Report in Crook, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crook, County Durham, England 02/21/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crook, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet
United KingdomDurham Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Hatlessivan 🅷🅰🆃🅻🅴🆂🆂 🅸🆅🅰🅽 (@Hatlessivan) reported

    Hey @Plusnet your service is causing me many issues this evening No device can connect

  • misssheepy Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet Why do you have so many dissatisfied customers. Is it A) poor Internet connection or B) poor customer service or c) everything about plusnet rubbish!

  • jaggythistle50 jaggy thistle (@jaggythistle50) reported

    @MoragSievwright @Plusnet Had a dreadful experience with plusnet. One advisor told me I was expecting too much to run my phone and TV on WiFi. Another suggested my washing machine or a neighbour was causing problems. One mention of Ofcom on twitter got my contract cancelled

  • Bigsplashtwit Peter Cailey (@Bigsplashtwit) reported

    @plusnet. Where is all the help you brag about, I've spent hours on hold trying to get the BT sports app to work. Poor, very poor.

  • amberjade310 claire thompson (@amberjade310) reported

    @Plusnet absolutely diabolical service since we moved to plusnet the speeds we should be getting vs the speeds we have been getting - wow! Used more mobile data since joining them than ever before and now tonight we have nothing! Helppppppp

  • xRachellenax Rachel Angell&Jonah (@xRachellenax) reported

    @Plusnet is there currently issues with broadband in Sheffield. Mine has been down for about 30 Mins now l

  • kebablog Steve Cooper (@kebablog) reported

    @BiteYourBrum Sounds like my experience of Plusnet. The service was so shite it was agreed that we could terminate it after 8 weeks and I wasn't tied to remainder of the contract. Fortunately it was a 2nd broadband service to the house, so I had another line I could utilise.

  • misssheepy Emma Wilson (@misssheepy) reported

    @Plusnet But you don't resolve the issues... you provide shocking Internet and then when people have had enough and have no choice to switch services you don't them for early terminations fees.

  • proutd David Prout (@proutd) reported

    @Plusnet No problem, wll do

  • Sam4Eastleigh Sam Jordan 🌹🏴󠁧󠁢󠁥󠁮󠁧󠁿💙 (@Sam4Eastleigh) reported

    Cool. @Plusnet internet down again. Cool.