Plusnet Outage Report in Crook, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
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Plusnet Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Judit Garab
(@TheRealCudit) reported
@Plusnet The link on Instagram doesn't work... Just sayin'
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Bridget Chapman
(@BridgeeCee) reported
@Plusnet Your DM does not address my points. I need someone to come tomorrow to fix this. Not Thursday, not in a week or so. Tomorrow.
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Solska
(@Solskee) reported
Plusnet AGAIN told me an engineer was booked and AGAIN no engineer showed up or contacted! 7 days without service and feeling I'm being lied to constantly. Can't wait to call them AGAIN today for another excuse & bogus appointment booking!!
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Not A Number 🇬🇧 🇺🇦
(@AdrDwn101) reported
@Plusnet I have rung you twice in the last four weeks because of problems with my router & twice you have said you will send me a replacement & twice you have failed to send it. Please can you send me a new one, I am fed up having to reboot mine and listen to my wife complaining
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Alison Cameron 🤍❤️🤍💙💛
(@allyc375) reported
Excellent customer service from @Plusnet who agreed to restore my service as I assured them I am going to have sons cash on Friday. In other news, I have been referred to a food bank. Am not the only one in this position so am swallowing my pride.
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Marion
(@marionofnorwich) reported
@Plusnet getting frustrated as no mobile service on two phones for two days. Feeling marooned! Can we have some help please?
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Alison Cameron 🤍❤️🤍💙💛
(@allyc375) reported
@Plusnet I phoned and it was agreed that my service would be restored. Excellent service, thank you.
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frank
(@frank10743117) reported
@Plusnet Wifi keeps going down
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elise
(@eliseerhi) reported
@Plusnet why advertise your support as 24/7 then it’s closed by 10pm? Had no service for over an hour again.
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LlamaSouffle27
(@yorkshabastard) reported
@Plusnet @SamanthaGaetani Are you chocka because your service is shocking in every conceivable way and you've trapped people into contracts no matter how terrible your service is?