Plusnet

Plusnet Outage Report in Crook, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crook, County Durham, England 02/20/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crook, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet
United KingdomDurham Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jules_wink Julian from Marple (@jules_wink) reported

    @Raouligan @singletrackmag DNS issue. Can't get to it via @Plusnet home broadband but fine on 4g (also Plusnet, albeit via EE)

  • InglisJune June INGLIS (@InglisJune) reported

    @Daily_Express We By Plusnet all down. Just joined plusnet 2 days ago. What a mistake

  • AinaaQaiser Zahra Qaiser (@AinaaQaiser) reported

    @Arian06Hbr @Plusnet The worst Internet ever since we joined this service. Most of the time wifi is down with slow or weak signals. No wifi for more than 2 hours.

  • MillSussex RuthS (@MillSussex) reported

    @Plusnet To be honest, I find your 'cheery' comments, such as this one, very offensive! We pay for a decent broadband service which you never provide. It's down far more often than not. We are seriously thinking of leaving you.

  • serene_idealist Cal 💐✨ (@serene_idealist) reported

    @its_mara42 I can watch 4K movies on my WiFi with no problem but it takes like a whole minute for a Twitter or Facebook thing or post or load. It’s super weird. Are you with Plusnet by any chance?

  • QuiWins Qui Wins (@QuiWins) reported

    @Plusnet Hi. We've had a problem with no steady internet connection for last 24hrs intermittent then drops completely. Is there a problem in NW London?

  • jimbobinnes79 James (@jimbobinnes79) reported

    @Plusnet I have tried all this and still no better, please can someone call me to go through the issue

  • keletkezes Dawn Hazle (@keletkezes) reported

    @plusnet I'm trying to diagnose problems with my Dad's setup and I've been through the broadband troubleshooter, but the email link to the Wizard to put in speed tests goes to Help Assistant which is no longer in use: what should I do?

  • MillSussex RuthS (@MillSussex) reported

    @Plusnet We phoned up earlier to say what our problem was, only to be told that our service was fine, so our laptop must be faulty! Strange that, because on the brief occasions when it we do have a service, our laptop works perfectly!

  • laurenwllms Lauren (@laurenwllms) reported

    @Plusnet Hi, since we last spoke the internet is extremely intermittent. Are there any issues?