Plusnet

Plusnet Outage Report in Crook, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crook, County Durham, England 02/01/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crook, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet
United KingdomDurham Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewNeal66 Andrew Neal (@AndrewNeal66) reported

    @antchapmanaudio @Plusnet My parents were with Plusnet & they were terrible when dad died, cutting mum off without any notice, then sending the most badly written letter I've seen from an organisation referencing a letter we had never received. Sorry to hear you are suffering them being **** as well.

  • Sniper404uk Warren Richardson (@Sniper404uk) reported

    Hey @Plusnet how can I return this broken Plusnet Hub if you don't forward me a return slip :) ?

  • antchapmanaudio Ant Chapman | twitch.tv/antchapman 🇹🇳 (@antchapmanaudio) reported

    AH ok this is the *old* account (the "broken" one), which has been closed... but the website won't let me remove the payment method. Help @Plusnet ? (I'm still on hold, with absolute grim hold music)

  • NeilSummers_ Neil Summers (@NeilSummers_) reported

    Plusnet are ****, pass it on

  • CEJHodge Carol (aka Elizaboots) (@CEJHodge) reported

    @Plusnet is anyone manning the phone lines today? Not about to spend another 30 plus minutes listening to rubbishy music. No doubt if I cancel my payment you’ll want to talk pretty quickly 😡

  • dnfshr Dan Fisher (@dnfshr) reported

    @Plusnet hi all what’s your customer service number? Website says 0800-432-0200 in several places but the number isn’t recognised? Thanks

  • BerwellMr Lord Royston Reginald Berwell IV (@BerwellMr) reported

    @Belle_JLou God damn you sky/virgin/plusnet/tiscali whoever 😜😜😜😜😜😜

  • Plusnet Plusnet (@Plusnet) reported

    @areoff Hi there Andrew, I'm sorry about the issue with that and no it should still put the order through if you're using a PAC from BT within 30 days of receiving it. I'd definitely recommend deleting cookies from your browser before giving that another try. - Adam - Plusnet Sheffield

  • SamanthaRive Samantha Cox (@SamanthaRive) reported

    @Plusnet OH MY GOD! I cancelled the stupid smart cap on my phone because it costs so much money and you've just put it on again and charged me for it! I can NEVER sign in to either of our accounts without making new log in details. Seriously fed up with this!

  • KubaFYI Kuba Sanak (@KubaFYI) reported

    @Plusnet Please, please give your customers an option to choose the date an phone number gets ported to your account. The date you chose for me falls on a day I absolutely can't afford to loose my service, and there seems to be no way to change it on your side.