Plusnet

Plusnet Outage Report in Crook, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crook, County Durham, England 11/20/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • FKbillie ⭐💙 🇺🇦🇪🇺#FBPA #FBPE (@FKbillie) reported

    @Plusnet @milesp02 Hi, I'm also having signal issues ie no coverage in NW London. I've tried your app's coverage checker but it didn't work. What can be done?

  • iIuvrobertsmith ꮓꮻꮇᏼꭼꭺɴ 🦇 (@iIuvrobertsmith) reported

    @Plusnet you have the most horrendous service i’ve ever experienced. I need help ASAP. still don’t have internet and it’s been 24 days

  • hollylaws1989 holly (@hollylaws1989) reported

    Absolutely furious with @Plusnet - I’ve been waiting over 3 months for internet and still nothing! I call them weekly and seem to be forever waiting for call backs that never happen! I just want internet

  • _jaspervdz Jasper van der Zalm (@_jaspervdz) reported

    @Plusnet #customerservice is #appalling. No broadband. Delay after delay. 2 hours on hold and still no further forward. #fail

  • Screwfix Screwfix (@Screwfix) reported

    @AnnPawley Hi, We have been made aware that some people are experiencing issues with our website if they are with Plusnet. We have made our IT Team aware, so this is being looked into. Cath

  • stonedg44 David Stone (@stonedg44) reported

    @Plusnet Started a HELP call at 1931 and after initial responses no further contact since 1933. As the service is supposed to end at 2000 do I assume I will not get and further help?

  • BarnsMCR Barns. (@BarnsMCR) reported

    @Plusnet We are having major issues with connection speed. It's testing at roughly 10% of the speed it is supposed to be. I opened a support ticket but have heard nothing.

  • lenzmadeit Lenzmadeit (@lenzmadeit) reported

    @Plusnet hi, WiFi gone following storms last night, diagnostic bot replied there's a problem with network that you will get fixed but no timescale?

  • Joelong76 Bob Friend (@Joelong76) reported

    @ThreeUKSupportwhat gives? signal has been awful for days now yet my other #Plusnet SIM is fine, trouble is you provide my all you can eat #mobilebroadband, going to have to review if I stay with you at renewal

  • tradingfaceswxm Andy Watson (@tradingfaceswxm) reported

    Hey @Plusnet. Any particular reason why my Internet service has gone really crap since I decided to make the switch to one of your competitors?