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Plusnet

Plusnet outages and service status in Crook, England

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Most reported problems in Crook, England

  • Plusnet generated 0 outage signals in the last 24 hours around Crook, including 0 direct reports.
  • The most recent signal from this area was received Jan 1, 11:45 AM GMT.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • LeDreamboat
    Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • remenos
    Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • HannahRose1401
    Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Viffergb
    GB (@Viffergb) reported

    @Plusnet Hi, in view of the fact that I am still experiencing the notorious 5GHz WiFi 'dropout' issues, and that's after having upgraded to the latest firmware, would you please consider upgrading my router to the latest Hub Two to see if that fixes the problem?

  • SimonBa67056184
    Simon Bates (@SimonBa67056184) reported

    @Plusnet Any issues ? No internet here in CF31

  • cheerytreeblog
    seren (@cheerytreeblog) reported

    @Plusnet I’m not receiving calls on my phone apart from in the odd instance, otherwise everything is working fine. Is it a problem with my sim? The coverage checker has full signal.

  • orion_mc2
    Nihat Yumer (@orion_mc2) reported

    Hi @Plusnet one of your staff made a mess with my contract. Despite you looked into it and confirmed the mess and promised that it is solved you are still charging me more than what supposed to. Also ignore my emails. Can you please solve the issue.

  • mairiholt
    Planet Angus 💙 The NHS 💙 (@mairiholt) reported

    @Plusnet Morning! We've been 10 days without internet now. All our neighbours have been given a hub by their providers so they can work from home. Don't you do anything to help your customers during extended outages like this?

  • Plusnet
    Plusnet (@Plusnet) reported

    @DallawayO I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • JohnAle24870544
    John Alexander (@JohnAle24870544) reported

    Is plusnet cheating their customer through not actually having a true test capability at tjhe service desk and therefore the figure, which is constant whenever I contact, of 76.9 is fiction. By the way my broadband is currently off but your test say that it is fine. Cheating?

  • GothLover
    SueG. (@GothLover) reported

    @cattyrrell Interesting that you say that. I’m considering a switch to new provider , having been let down by BT and need feedback. Maybe Plusnet isn’t the answer.

  • WhiteWolfTradin
    Tops 'n' Tails (@WhiteWolfTradin) reported

    @Plusnet I am without service for at least the next 5 working days due to errors made by Plusnet and BT. I am disabled and rely on my WiFi to work voice activated gadgets in the house like lighting. Can't understand why it takes so long to sort the mess out.

  • mounsey
    John Mounsey🛒 (@mounsey) reported

    @Plusnet Hello. Quick one: Line rental due for renewal w/ yourselves in January, 2022. Service has been OK... but do I actually NEED it? (V. happy with the Unlimited Fibre service, also from yourselves -but landline isn't really needed anymore..). Mandatory??