Plusnet

Plusnet Outage Report in Crook, County Durham, England

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The latest reports from users having issues in Crook come from postal codes DL15.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crook, County Durham, England 01/21/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crook, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet
United KingdomDurham Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi

Community Discussion

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Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Sophie71847282 Sophie (@Sophie71847282) reported

    @Moztunes @Plusnet Hey! I tweeted you a year ago about a song I heard in Morrisons and I still cannot get it out of my head but cannot find the title! Could you please help me!?

  • LucidWhim Fiona 💙 (@LucidWhim) reported

    @Nflynn_gbm I have had no problems at all with @Plusnet and they do really good sim only deals . I currently pay £7 a month for 10GB and unlimited calls and texts. The coverage seems good.

  • ChrisWilsonUX Christopher Wilson (@ChrisWilsonUX) reported

    @ThePollitt Plusnet uses the EE network... Just saying.

  • perpetualspin1 perpetualspin (@perpetualspin1) reported

    @virginmedia On customer apathy, excessive charging, subscriptions and small print. I’d rather go with plusnet, bt, any other provider

  • BenMyatt74 Darksider  (@BenMyatt74) reported

    @Plusnet can you help please? I have no idea what is going on with my FTTP install by @WeAreOpenreach as since engineer left job on Friday I have had no communications from them #ironic

  • Plusnet Plusnet (@Plusnet) reported

    @HM_Dec90 Hi Holly, sure and I'm really sorry about the problems with your connection. Tests show that there's a line fault (impairment in copper joint) so we'll need to book an engineer visit. Can you be free in one of these timeslots please? AM = 8-1 or PM= 1-6 - Adam - Plusnet Sheffield

  • NoraHutson Lady Weathergirl 🇪🇺🔶 💙🇺🇦 (@NoraHutson) reported

    @MrPMHarrison @virginmedia We were with them for ages, speed (when working!) was v fast, but expensive & had SO much downtime and problems. Also always ringing trying to get you to buy more products. PlusNet a million times better, no hard sell, good, responsive customer service.

  • thereallindakw Linda (@thereallindakw) reported

    @Plusnet I’ve just accidentally renewed my contract with you online. can you cancel it please

  • steve_8257 Steve (@steve_8257) reported

    @Plusnet I am totally disgusted in the way your company conducts it's billing system, since November of last year I have encountered problems with your systems and the only way to resolve it was to close the account and set up a new one all seemed to be going so well untill today

  • Seniormp Martin S (@Seniormp) reported

    @Plusnet when the engineer arrived he was able, it would appear, to resolve the issue and all appears to be good. my complaint is the time it takes to get the engineer, not the quality of the engineer.