Plusnet Outage Report in Crook, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Suki
(@Suki_Sailor) reported
@virginmedia Postcode UB31QN and have 350 mbps line feels like 20mbps. Your status area check says no issues,but advisor admits there are!!! Neighbours 60 mbps Plusnet is actually faster than yours. Can you please investigate...area ref: 14
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Miles Kaye
(@kaye_miles) reported
Anyone thinking of using @Plusnet as a #broadband provider make sure you read their small print terms. We were connected yesterday having waited a month. The speeds are so slow we called to cancel having been connected 1 day and we have been stung with a £90 exit fee. @Ofcom
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Elizabeth Graney
(@ElizabethGraney) reported
from
Lyneham and Bradenstoke, England
Give me strength please! Home schooling which I love with support from our daughter's amazing school @RWBAcademy but wifi from @Plusnet just awful! Just spent a fortune on ethernet cables and WiFi boosters! #StayHome #lockdown2021 #homeschooling
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Gary
(@GazzaTHFC) reported
@Westmore1970 @Plusnet If you’re switching, just don’t go with TalkTalk... we had what looks like the exact same problem, even with their replacement “SUPERFAST WIFI ROUTER” which was honestly aids.
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Paul H
(@69polaris69) reported
@DoubtingVictor @virginmedia So why are not other providers doing this? #VirginGreedier have been doing this FOR YEARS-so to use lockdown as an excuse is really poor! Walk away like I did-Freview or Freesat is FREE-just buy a #HUMAX box for recording and switch to someone like #plusnet-I have saved THOUSANDS
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DJ
(@skydivemini) reported
We’re currently with plusnet for our FTTC connection who are unreliable but as we’re in contract we’re stuck with them until we are forced to terminate early because they don’t provide FTTP which our new build has
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Ian Russell
(@ian_russell) reported
@plusnethelp Yeah... I think rather than spend hours on the phone that if this is the way Plusnet treat loyal customers it's time to vote with my wallet and go elsewhere, thanks.
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ezjohnny
(@ezjohnny7) reported
@StxngVfx @dwolvfx Hopefully, felt bad for his whole family for having to suffer with plusnet 🤮🤮🤮
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Miss R 💙
(@L74JR) reported
@Teacherglitter I would avoid Plusnet and go with absolutely anyone else at all tbh. My service drops out constantly and they can't find out why, despite sending engineers & replacing routers. I'm stuck paying full price for their sh!t service til June.
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Richard A #FBPE
(@mymacaroon) reported
Sick of @plusnet never ending incompetence. Now my internet is restricted due to “failed payment” which you actually took successfully (a week after you *refunded* an overcharge). 27 hrs after @plusnethelp customer service promised reset, I still can’t log in to my member account