Plusnet Outage Report in Crook, County Durham, England
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The latest reports from users having issues in Crook come from postal codes DL15.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Crook, County Durham, England
The most recent Plusnet outage reports came from the following cities: Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Newton Aycliffe |
Internet | |
| Newton Aycliffe |
Internet | |
| Durham |
Internet | |
| Barnard Castle |
Wi-fi | |
| Barnard Castle |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Johnson
(@AMJ1981) reported
@h_dennett @Plusnet They use the EE network so google who else use that one and I’d go with one of them, I would if I wasn’t stuck in contract with them!
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Andy Johnson
(@AMJ1981) reported
@Plusnet My tip would be avoid plusnet! They’ll cut you off twice in a week due to their system errors and leave you on hold for over an hour when you’re trying to sort it
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Stephen Medlock🗽🇬🇧🇫🇷
(@stephenmedlock) reported
@Plusnet How would that be, I have a long email saying prices are rising but cannot see anything on we have broken the contract you can leave.
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caroline
(@capod30) reported
@Plusnet Any news? 🤞 wanted to watch the Footie tonight, and still struggling to keep in touch with my family, have some mobile signal but it's patchy where we live and no landline 🙏
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Helen Dennett
(@h_dennett) reported
I switched my phone contract to @Plusnet but they emailed me to say there’s a problem which I need to call them about. I’ve been on hold for over 30 minutes so far, not a great start Plusnet!
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Evejam (sign name: hammer)
(@evejam) reported
@Plusnet how can deaf people contact you please, I don't do phone calls, need email address or online messaging. I want to make a complaint 😡😡😡😡😡
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Helen Dennett
(@h_dennett) reported
So after spending nearly 45 minutes on hold, they weren’t any help at all! I think I’ll be cancelling already @Plusnet, I’m not impressed.
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Nick
(@HPWonderful) reported
@plusnet Hi Plusnet. I have a Plusnet mobile account on iPhone and, whilst it says I have Wi-fi calling enabled, it never seems to work. Should it?
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Plusnet
(@Plusnet) reported
@Seniormp Hi Martin. I'm sorry that you've had problems with your WiFi but it's great to hear that the advisor you spoke to was helpful. I will pass this on! Please don't hesitate to get back in touch on here if there's anything else that we can help with. Regards, Emily Plusnet Leeds 🌞
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jase
(@jase_anson) reported
@Plusnet I have moved home and taken plusnet service with me. Engineer today was unable to set up the phone line for internet use due to issue with the poles outside. My partner and I work from home and need wifi online by Monday. Been on hold for ages. Please help sort this asap