Plusnet Outage Report in Crook, County Durham, England
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The latest reports from users having issues in Crook come from postal codes DL15.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Crook, County Durham, England
The most recent Plusnet outage reports came from the following cities: Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Newton Aycliffe |
Internet | |
| Newton Aycliffe |
Internet | |
| Durham |
Internet | |
| Barnard Castle |
Wi-fi | |
| Barnard Castle |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Averill
(@AverillMark) reported
@Plusnet Can we have a realistic update on the email issue please? The situation appears to be worse than it was yesterday.
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Robert Hill 🏴🇬🇷🇪🇺
(@RobertMHill) reported
@Plusnet If you read my earlier tweet I said I was getting emails on Outlook but now that is not working at all.
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Tom Spaceman
(@tom_spaceman) reported
@Plusnet Hi, rang your Customer support as suggested and spoke to Nessa who was brilliant and has sorted everything. So I'm staying with Plusnet! Thanks Nessa!
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Valerie A #FBPA
(@vja1999) reported
@Plusnet @PSAutoparts1 I've set up a client account in Outlook but that can't access my emails either. This is the third day - it's getting very frustrating and given that my contract will be up for renewal soon, it's going to lose you at least one customer.
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PSAutoparts
(@PSAutoparts1) reported
@Plusnet I see your latest 'Status Update' is just a copy of the last one, and the next one is not due until 9:30 tomorrow. This level of customer service is appalling. It does not give customers any sort of answers when we deserve something better.
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LoneBee
(@LoneLeVay) reported
@Plusnet 1. Just seen this on your Plusnet Community, allegedly from "complaints managers": "This is not a quick fix issue and could take years to become fully resolved."
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Radio Stockton Heath
(@RadioStockton) reported
And another day of PLUSNET emails not working.
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John Richards
(@johne5knuckle) reported
More email issues with @Plusnet today. I'll be asking to cancel that contract soon. "Great value broadband"? Kidding, right?
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Mournes hiker
(@mourneshiker) reported
@Plusnet @Audrey1Marks I was able to log in earlier and see emails but unable to send any. Now I can't even log in. This is not acceptable. 3 days with no email service!
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Robert Hill 🏴🇬🇷🇪🇺
(@RobertMHill) reported
@Plusnet VERY ANNOYINGLY IT HAS ALL GONE TO POT AGAIN. NO ACCESS / NO EMAILS. DREADFUL SERVICE