Plusnet Outage Report in Crook, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Deeva1
(@alexis987000) reported
@Plusnet @AlixTraynor2 £30 for a buffering service! Nice one. You’re actually voted one of the worst providers in a poll. I’ve had faster dial up. 😡😡😡😡
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James Barker
(@acidmag_uk) reported
@bt_uk Thank you for the quick response. Tried BT once more (that's THREE TIMES today) and got lucky - the agent understood the problem and is removing the marker. There is a training gap in your call centre, agents saying it was a @Plusnet mistake when it was theirs.
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James | Speed
(@Jamez1095) reported
@OpenreachHelp Thanks for swift reply. The order with Plusnet was cancelled on 31 May, however new orders with BT fail at the Openreach Engineer level as it seems there’s 2 of the same landline numbers associated with our premises on your system. It’s a tricky one as we’re not getting anywhere.
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g9nesis 🏴
(@g9nesis1) reported
@Plusnet What the hell is wrong with the mobile service in CV47 - Southam, Warwickshire? This is now 24 hrs down. Don't tell me it's my phone - I have two and neither connects. UNACCEPTABLE ! 🤬
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Martha
(@OneFuckedUpGirl) reported
Plusnet is the THE WORST ******* provider ever. Five days I’ve been without broadband. Five ******* days for a name change. Absolutely ridiculous and I still don’t have ******* broadband.
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g9nesis 🏴
(@g9nesis1) reported
@Ofcom @Plusnet : Plusnet Mobile - service has been sown in CV47 - Southam, Warwickshire for over 24 hours. Plusnet can't be reached by 'chat' (only gives FAQ's) and can't call them. Tweeted them - ignored. I thought they were top customer service. Unacceptable & ignorant. 😡
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sarahnova19💙
(@sarahnova19) reported
@Plusnet Hello, I reported a fault previously, an openreach engineer was sent out who said he couldn’t install a new line as my neighbour had scaffold up. That is now down and I wanted to get the engineer to return to put the new line in asap. Thanks
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Anthony Ewers
(@ante1974) reported
@Plusnet 48 hours and no response? Help please! Please check your DM
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Rachel Wheatley
(@rachwheatleyx) reported
@Plusnet our WiFi has suddenly stopped working, the box has an orange light and a red ‘b’ light on. It seems our whole building has no WiFi connection, can you help?
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Deeva1
(@alexis987000) reported
@mullallyl @Plusnet Change provider. Get out while you can. They are sneaky squeezing money from their loyal customers. Worst provider around. I’m ready to leave as soon as I can. Had nothing but rip off prices for a slow sluggish service.