Plusnet Outage Report in Crook, County Durham, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (14%)
-
Total Blackout (13%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
-
John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
-
Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
-
Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
-
John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Graham
(@engineer_591) reported
@NickMoyes @Plusnet I still have no email. Still down. I’m a John Lewis Broadband customer via Plusnet. Internet Ok but hardly any mail access since 10th. Terrible situation.
-
Philip Strange
(@PhilipsWriting) reported
@Plusnet Well, I cant login so why?
-
Allan McKenzie
(@MCKENZIEPICS) reported
@Plusnet You've not read my reply properly, have you? I said I've also got problems connecting using an email client over IMAP & POP3...
-
Leo Phillips
(@leo_phillips) reported
@JevsTv Just check which network your BB provider piggybacks on (and that you get reception with them). BT (who use EE) are excellent, and at a fraction of the cost. Sky/Virgin both use O2 IIRC. Can't remember with Plusnet. Good luck!
-
AlanJSlater
(@AlanJSlater) reported
@Plusnet Please stop it with all these meaningless scripted responses. You know that there's still a problem. Get @MarcAllera on here to explain what's gone wrong and why you haven't fixed it yet. It's not your fault that you're having to post this drivel. Get him here to do his job.
-
Andrew Mallett
(@Theandyman72) reported
@Plusnet Stop with the standard message. I can access my email today via my phone, but it is no longer working via email client outlook! Was working yesterday so what has changed! Support is pathetic and standard message useless.
-
Caroline Drew
(@Carolin22478581) reported
@Plusnet @LindsCollumbell Working quickly as possible?? It seems you've got a major problem! Ive got an important email to send & going to have to create an email address with another provider as it's been failing to send for 2 days
-
Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
@Plusnet The lack of information is appalling. Just 7 updates on your website since 10am on Wed 10th which all basically say the same thing: "We’re working to fix this as quickly as possible". I do appreciate you have been able to retrieve emails sent during the outage. TY for that.
-
Mithra
(@mithra_tonking) reported
from
Abbots Bromley, England
Frustrated by ongoing @Plusnet email issues. Intermittently able to access through webmail but emails will not download to computer. Two days without not good
-
Robert
(@Roberthastosay) reported
What a farce @Plusnet is. Three days now and major problems with their email and still not resolved. They must surely experience a massive loss of customers as a result. And they are part of @bt_uk Huge brand damage.