Plusnet Outage Report in Crook, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Turrell
(@SamTurrell) reported
@Plusnet are there any issues in the york area? I’ve seen numerous tweets but no responses. My internet has been down for like 5 hours now
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Grant Bell
(@Antipogrant) reported
@Plusnet - PS - nobody picks up on 0800 432 0200 and now I've read enough reviews on Truspilot and want to avoid the problems other customers report so want to cancel within the 14 day cool off
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Roxanne jackson
(@Roxycube) reported
@Plusnet I moved to plusnet broadband, and my services went live today. However I have not received my router. I am now left without any internet, and no way to track my router. I have tried calling customer service but can't get through.
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Anth
(@anthonytpoole) reported
@hookandpinweb @Plusnet You can change your monthly data bundle every month up or down. Depending what data you're on now it's only like 2.50 to double it in most cases
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Sharon
(@slash_addicted) reported
@Plusnet I've worked in customer service in one form or another for 30 years, I know how it goes. Have a good day. 👍
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Vivere Aeque
(@iainab99) reported
@nervousgradient @vhixy @SkyHelpTeam YO26 here and the same. It’s been down since at least 7am for me. Just spoken with them and checked a couple of different routers … both saying ‘no internet’ Openreach unaware of issues but Plusnet end & our routers aren’t the issue … so it must be an exchange problem
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Vivere Aeque
(@iainab99) reported
@slash_addicted @anuja2015 @Plusnet Same. It’s painful. No idea whether it being a weekend causes this slow pace of acknowledging the issue
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EdD
(@shadebug) reported
Damn, spend ages trying to set up a password that's short enough and insecure enough for an @virginmedia account only to get told I can't set up an account at the moment. Can we please get a useful ISP in the UK? We used to have @Plusnet but they got bought out by @bt_uk
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Sam Turrell
(@SamTurrell) reported
@iainab99 @Plusnet Absolutely nuts what’s going on here. Surely they understand there’s a widespread issue and should be looking into it and communicating as such?!
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Sam Turrell
(@SamTurrell) reported
@vhixy @SkyHelpTeam Same but with @Plusnet. Why won’t they acknowledge this is a major issue?!