Plusnet

Plusnet Outage Report in Crook, County Durham, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Crook come from postal codes DL15.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crook, County Durham, England 01/10/2026 15:50

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crook, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet
United KingdomDurham Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TamasBarina Tamas Barina (@TamasBarina) reported

    @Plusnet And it would great if you have working service by @Plusnet. But unfortunately the internet is broken since Thursday.

  • diamond57933850 Tom South (@diamond57933850) reported

    @Plusnet Hi I have no service do you have a contact number the one on your website says it’s not recognised

  • tonker75 sandra sullivan (@tonker75) reported

    @Plusnet I have a problem with WiFi. Router working with wired connections but WiFi to phone and iPad not working

  • JimHerbert9 Jim Herbert (@JimHerbert9) reported

    @Plusnet you stopped providing a service and fobbed me offbut ive just paid your debt collection agency what a joke

  • Pedr0Barbosa Pedro Barbosa (@Pedr0Barbosa) reported

    @Plusnet I believe I have fixed the issue. It was hard to find it but it's now working as intended. Thank you

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • jm_parkes Jason Parkes (@jm_parkes) reported

    @Plusnet Any idea when the latest outage problem will be solved? Can't get any info. It's been pretty bad on and off for a few weeks but today I'm being knocked off every few minutes.

  • MISStery1989 Lauren Dey (@MISStery1989) reported

    @Plusnet hi is there a fault in the Stockport area? I’ve had no internet for about an hour and the customer service line keeps cutting me off

  • Plusnet Plusnet (@Plusnet) reported

    @pity_vision Hi there Ashley, I do apologise for the delay on this - Openreach have had to apply for scaffolding permissions to try and resolve the issue and are waiting for these to be approved. They're still looking into this for you. - Jess, Plusnet Leeds 🌻

  • taxi_paul taxiPaul (@taxi_paul) reported

    @Plusnet hi, 3 outages on my broadband in 5 mins. I'm sitting 2ft away from router. Is there a problem LE67 9 area.