Plusnet

Plusnet Outage Report in Crook, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crook, County Durham, England 03/03/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • teresa1974 ♥Teresa♥ (@teresa1974) reported

    @roystoncartoons @KevinsFrontDoor @Plusnet Just been told there's a major outage and should be back on by 7.45pm

  • KevinsFrontDoor Ian Holgate (@KevinsFrontDoor) reported

    @teresa1974 @Plusnet Im in CT11 and having the same issue

  • neily1212 Neil (@neily1212) reported

    @Plusnet What a surprise, Plusnet is down again, no idea what the applies to

  • hancoxrg Richard Hancox (@hancoxrg) reported

    @audra_painter @Plusnet Don't go with them, broadband appaling, no customer service and no refund for lost service. Pull out while you can, they are crap.

  • nicksmith Nick Smith (@nicksmith) reported

    @LucyGoesDating @stefandz Also unless you want tv or a package from BT, plusnet are owned by them so you’ll be getting exactly the same service

  • ian_nutt Ian Nutt (@ian_nutt) reported

    @Plusnet pls help. Broadband down for over 5 hrs, nobody picking up on customer service line for over an hour and your website says you don't have any outages

  • oneelk2 oneelk (@oneelk2) reported

    @plusnethelp This is disingenuous. Plusnet and Openreach are owned by BT. Not one of you recorded this two day service outage.

  • nil23sadonions NobleSavageNeo Vs Triangleman💙 (@nil23sadonions) reported

    @Plusnet morning . I left your broadband service about 2 years , only because I wasn't getting good coverage the router. If I apply to return to your brilliant service , do I apply as a new customer ?

  • rngfrosty Frostyツ (@rngfrosty) reported

    @dwolvfx @Plusnet I’m on plusnet and it’s not that bad

  • imagescapegirl Sue Green (@imagescapegirl) reported from Weston-super-Mare, England

    If you want a new broadband supplier don’t go to @Plusnet We @MarkOneMusic & I did. We had a broadband problem in Nov 2020 & reported it. It’s now almost Feb we still have broadband issues & no landline. 3 @OpenreachHelp engineers in house, way more outside. #useless