Plusnet outages and service status in Crook, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Crook, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Crook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Crook, England
The most recent Plusnet outage reports came from the following cities: Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Consett
|
Internet | 1 month ago |
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Plusnet Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, EnglandDon’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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John Adams (@Johnad25) reported from Durham, EnglandFrom recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, EnglandHas your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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John Adams (@Johnad25) reported from Durham, England@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, EnglandBroadband down at home @Plusnet not great said there some fault needs and engineer.
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Joanne Emerson (@remenos) reported from Sherburn Hill, England@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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GM Mark Howitt (@MarkHowitt) reported@Plusnet Might be quicker to cancel my DD but let's see if they do- and it's GM Howitt.
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peztyke (@peztyke) reported@JoshCF_ Just switch if the retention team dont offer new customer price. But bear in mind virgin, brsk and a few other companies require a new drill through in the property because they don't use the same fibre line. Plusnet use the same line and bt so it would just be a ont change.
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Damo🏴 (@nanotek7) reported@Plusnet Please is there someone looking into the outage at KY1, a lot of neighbours down since 2am today. Could not WFH today 🥲Thanks.
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Red **** (@RedDyke69) reported@Benleo Damn those half-Spanish-owned companies, eh? Why not go with a good solid British-owned broadband provider like Zen Internet, Plusnet or Andrews & Arnold or even good old BT! It seems a classic case of “do as I say, not as I do” — preaching economic nationalism while happily relying on foreign-owned services to **** up your broadband !
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Cyberax (@CyberaxUK) reported@Plusnet Hi - As I said in my DM the only option available by that link is a phone call and I can’t do that unless you want to hear someone coughing instead of talking…. Could you escalate to someone who can help please?
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Flower Pot (@FlowerP79667758) reported@Plusnet Day 6 now of no internet. Open-reach dug up the pavement last Wednesday no internet since. We have contacted Open-reach and Plusnet. Told Tuesday is the earliest an engineer can come out. We do everything on line ,banking, health, paying bills etc etc. Communication with family and friends. We have no landline. Through no fault of our own no help from either Open Reach or Plusnet. Our neighbours have not been affected . I am using mobile data but I assume for security reasons I am unable to pay bills via my bank. To be without the internet for so long in this day and age is a serious customer failure and one that should be taken seriously by service providers.
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Edward Grefenstette (@egrefen) reportedPretty disappointed with @Plusnet and @WeAreOpenreach. Engineering visit booked via PlusNet. OpenReach engineer shows up without ringing bell, slaps fibre entry point on some random side of the house, leaves without checking in. PlusNet complaint emails just bounce back. Great.
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Abu al-Hinnā Yakub (@RobinWi56161978) reported@TackJompson @JamieGBarry I just cancelled. **** dancing with these pricks. Nearly same speed with Plusnet and their call centre is in the UK. Cheaper as well. Never going back to Virgin. They’re so bad I’m moving my O2 contracts when they expire as well.
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mandy (@mandy83906280) reported@Benleo They, Virgin media are terrible. I'm with Plusnet now, wonderful customer service, always speak to an English person in UK, they pick up quick too.
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SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported@WeAreOpenreach please can someone help. Following a no show for an installation on Tuesday. Today’s engineer M group for OpenReach couldn’t get the full fibre running. Said that another engineer would come. No update yet and Plusnet help on phone could not give any help can you?