1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Plusnet
  6. ❯
  7. Crook, England
Plusnet

Plusnet Outage Report in Crook, County Durham, England

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • LeDreamboat
    Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • remenos
    Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • fredspoon
    Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • HannahRose1401
    Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SuburbanPlumber
    Suburban Plumber (@SuburbanPlumber) reported

    @Plusnet your award winning customer service number is unrecognised. How do I leave?

  • anzmaraz
    Anna (@anzmaraz) reported

    @Plusnet Why weren’t Plusnet customers informed? Such poor communication we’ve had nothing on this and are STILL without internet…. will it restore before midnight? Probably not

  • Miss_Lauren_14
    Lauren Kavanagh (@Miss_Lauren_14) reported

    @Plusnet is there problems with your service in the kT4 area please, very slow for last few days

  • Ronniebofa
    Ronald Don (@Ronniebofa) reported

    @Plusnet Sorry as a vulnerable person I am not confident enough to set it up myself and feel as a good customer you should do this for me rather than have me having to change to another provider to get this service

  • Tones46992228
    Tones (@Tones46992228) reported

    @TalkTalk I was thinking of signing back up with you but your speeds are slower than i'm getting, or would be if i was actualy getting a service from Plusnet.

  • clairewebb23
    Claire..x (@clairewebb23) reported

    @Plusnet Is the Internet down in NG9 area?

  • el_gibo
    Carl Gibson (@el_gibo) reported

    @Plusnet Hi as far as I can tell, I don't see any wiring issues. Am I right in thinking that Openreach installed a new line as part of the process of transferring to Plusnet?

  • andy17467869
    andy (@andy17467869) reported

    @Plusnet Its switched of because it doesn't show up in house when I scan thats why nothing is connected it doesn't show up ...and because your routers are ( crap ) as your tech guy said ..they struggle to reach upstairs so I need a booster and 2 .4 goes further thats why its turned off

  • veritysmart
    Verity Ⓥ 💙 #PlanetOverProfit #BLM 🏳️‍🌈🇪🇺 (@veritysmart) reported

    @Plusnet And yet you keep putting barriers in my way and NOT listening to your disabled customers. Your one-size approach does NOT fit all. Apologies are hollow if you aren't listening to your disabled customer's needs. Had enough of this, it's upsetting.

  • snapperjack11
    Just worn down 📷♿🖕 (@snapperjack11) reported

    @AnnSkelly3 would go for Plusnet, TT are quite bad, openreach engineers don't recommend th they laugh when mentioned