Plusnet

Plusnet Outage Report in Crook, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crook, County Durham, England 11/27/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tshafee Tia Shafee (@tshafee) reported

    Over a month, and @OpenreachHelp are persistently failing to resolve a problem with our lack of broadband connection. To give @Plusnet credit, they've escalated to Openreach in every way they can, but it's a month after moving in and nearly 6 weeks since we placed the order.

  • GrayskullJeff Jeff Grayskull (@GrayskullJeff) reported

    @Plusnet I have had TERRIBLE service from you and I want to know how to make a complaint please? I signed up to a new contract. Not only did you screw up writing down my PAC code, but also wrote down the wrong address. And now that I'm going to be without a number this weekend!!

  • zoetunstall Zoë (@zoetunstall) reported

    @matthewrayner @Plusnet STAY AWAY!!! I’ve had intermittent connection/speed problems since March 2020 (incl during a job interview 🙄), their customer service isn’t that great and they kept trying to close my case when the issue hadn’t been resolved. Looking at switching as we speak!

  • sbleasdale1_b simon b (@sbleasdale1_b) reported

    @Plusnet my service is down pr2

  • PoMoPink Barbara K (@PoMoPink) reported

    @Plusnet Help! Need to cancel the BT Sport app and cannot find a way to do it within My Account.

  • S35JLawless 🏴‍☠️s35jlawless🏴‍☠️ (@S35JLawless) reported

    @Plusnet what's happening? My internet has been down more than on since last night and I'm trying to work.....

  • KAZ1903 KAREN 🎗🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 ⭐⭐ (@KAZ1903) reported

    @AberdeenFC My Virtual ST "Livestream" disconnected 2-3 times each match. HOWEVER, in MY case it was definitely NOT the fault of AFC!! It was MY BROADBAND provider PLUSNET, whose service has been DETERIORATING for a year. So here's hoping we'll ALL be back IN PERSON soon! 👍👍👍 #StandFree

  • topnightout1 Burt (@topnightout1) reported

    @Faycebuk @Plusnet Use your phone - will cost a few extra quid but will get you out of the ****

  • triscoe Joe D 💙 (@triscoe) reported

    Anybody's net been down all morning? There was a sudden spike of people reporting their broadband was down on Openreach lines around 1:30am this morning, and mine was one of them, but it hasn't come back on :( Any help appreciated @Plusnet

  • rowson_jane Jane Rowson (@rowson_jane) reported

    @Plusnet is there a problem at post code TR26 2QS?