Plusnet Outage Report in Crook, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (9%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Crook, County Durham, England
The most recent Plusnet outage reports came from the following cities: Chester-le-Street, Bishop Auckland and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Internet | |
| Bishop Auckland |
TV | |
| Chester-le-Street |
Wi-fi | |
| Bishop Auckland |
||
| Bishop Auckland |
||
| Bishop Auckland |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Dodgybob
(@Dodgybob3) reported
@Plusnet Then why is no-one monitoring your help account, you're not answering questions, your broadband assistant doesn't work, your phones are always busy...hello....hello...!!!
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Me Lord
(@andybadger69) reported
@DONNYDIVArl @Plusnet WiFi is terrible even with a extender on. Also keeps dropping out. Can't wait to be able to leave.
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Jofroop
(@jeffreydaniel22) reported
Plusnet WiFi is garbage
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Joseph Strummered
(@JStrummered) reported
@JamesHarrisNow @MrKenShabby I only use them with an existing businsess account I inherited. I would never, ever, choose them. I use plusnet at home.
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Stephen Clark #ThinkForYourself
(@GreenSparkley) reported
@plusnethelp The registration website is down and the phone number i was given by plusnet customer support to register the card also does not work.
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Rach
(@aitch_R_aitch) reported
@58ALL @Plusnet Lauren, I've spoken to 4 CS reps on the phone, been kept on hold for 45 minutes, still got no service and pretty bored with the whole thing - I'm not sure that sending you a DM is gonna improve the situation! "Installed" on the 29th and still sat looking at flashing red light 😤
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Aidan Lashmar
(@AidanLashmar) reported
Why did I move to @Plusnet nothing but trouble with my connection
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Ian Joyce
(@joycie01) reported
@DONNYDIVArl @Plusnet Correct, " it my problem, not my job" brigade.
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Ian Joyce
(@joycie01) reported
@DONNYDIVArl @Plusnet Their service that good eh? Always thought they were bang on ( I don't have WiFi.... Long story)
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Alex James
(@A1exB) reported
Thinking the adverts about good customer service etc is not so true. Tweeted and emailed @plusnethelp @Plusnet but no reply.