Plusnet Outage Report in Crook, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Crook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Nasser Marand
(@NasserMarand) reported
@Plusnet you must be ashamed of yourself for loosing my number I had for 18 years and allocating someone else's number to me causing further headache to others. So far no communication or action to recover the number or provide a solution.... Disgraceful and cowardly
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Plusnet
(@Plusnet) reported
@dr_goosey Hi there, sure and I'm sorry that it's due to an issue with the router. I've shipped out a replacement Hub One and that should reach you within the next 3 to 5 working days. - Adam - Plusnet Sheffield
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jo
(@jobowandarrow) reported
@sarforalltosee @MrsM_here We’re happy with Zen who aren’t the cheapest but worked better for something quite specific which was a problem with plusnet. Had a pretty bad experience with Talk Talk, not a great fan of Virgin customer service
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keeping it real
(@bahahama) reported
@Plusnet My Internet an phone was down for over a month an plusnet did nothing to fix it..Will never use them again 😒
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paulmckeever
(@paulmck1963) reported
@Plusnet if you live in london w11 4tw do not go near plusnet absolutely crap
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NickMoyes
(@NickMoyes) reported
@Plusnet Thank you. Sorry for sounding so cross, but I still feel for an email provider to fail to directly email the email account about concerns over the email account, and only to email a secondary email account given 10+yrs ago really is the cause of the problem. Its a PlusNet #fail
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Cristina Riudoms
(@quinacosatu) reported
This is unreasonable not transparent behaviour by @BT_uk @WeAreOpenreach and @Plusnet lesving the customer unprotected from abusive charges by big companies
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Computing and ICT in a Nutshell
(@advanced_ict) reported
@digitaldaisies I hear about this, but it never happens to me - I often renew my car/home insurance because it's still the cheapest, and I've been with PlusNet for 20 years because they always let me know when there's a cheaper product.
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Antony Nomis
(@antony_nomis) reported
@Plusnet General internet usage. Browsing, Discord, Teams, YouTube etc. The downstream connection is fine, there is no issue there. Additionally my WiFi connection is strong and stable, which I have checked by pinging the router. It’s the upstream connection that is the problem.
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Xynamic
(@xynamic) reported
@Plusnet Hi.. Our internet has been off and on all day. mainly off. Can you help?