Plusnet Outage Report in Crook, County Durham, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (67%)
-
Wi-fi (14%)
-
Total Blackout (13%)
-
E-mail (4%)
-
Phone (1%)
-
TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
-
Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
-
Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
-
John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
-
John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
-
Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
-
Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
ela eren
(@elaereeen) reported
@Plusnet not impressed with the customer service. I tweeted 2 days ago and was asked to dm you, no response since then, am urgently waiting for a response!!
-
John
(@jrmelksham) reported
@EE Thanks for getting back to me. I contacted PlusNet and there was a fault in my area. Took a couple of days to fix. Thanks for your reply.
-
Lynn Dixon
(@mouse5555) reported
@Plusnet just been lied to by Plusnet who have no intention of fixing my problem Apparently it’s ok to leave customers without internet and still charge them for the service
-
beaconberetta
(@beaconberetta) reported
@Plusnet is anyone answering the phones today? Spent 40 minutes trying to get through yesterday, still on hold for a similar time today. Have also sent a message through my account with no response. Hardly the great customer service you promised 😕
-
CJ Crosby
(@CJCrosby3) reported
@Plusnet my 4g hasn’t been working for a few hours now. it was working this morning. any help?
-
Richard North 🇺🇦
(@whichrich) reported
I'm trying to help a relative who is a Plusnet customer, so it'd be good to know if you're having any issues at the moment 😬 (home network is fine, DSL is up, just nothing on the Internet is reachable)
-
Mandeep Sheera
(@MandeepSheera1) reported
@Plusnet - I haven't been able to access my Plusnet Webmail account for at least three days this week. Is there anything wrong with the webmail service? Please advise. My login details are correct but the login attempt keeps on getting rejected in Outlook.
-
Plusnet
(@Plusnet) reported
@half_pint_chris Hi there Chris, I'm really sorry that you've not been able to make calls on your mobile. Could you get back to us on a DM with your mobile number if that's still an issue please? Sorry for the delayed response too, we've been much busier than expected. Adam - Plusnet Sheffield
-
Matt Wolfenden
(@Matt_UNIT3D) reported
@AdamButler483 @kendallrowanx That’s a you issue not a them issue.. Get some real internet instead of stealing ya neighbours plusnet
-
Lynn Dixon
(@mouse5555) reported
@Plusnet children are definitely safe with Plusnet as their service is atrocious and they are more than happy to leave you without internet for days on end whilst still charging you