Plusnet

Plusnet Outage Report in Crook, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crook, County Durham, England 02/10/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crook, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet
United KingdomDurham Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Hathers46allout AdamHathaway (@Hathers46allout) reported

    hmm @Plusnet my BT Sport not working. England have just scored 500 and it has stopped.

  • RavensgateArms Ravensgate Arms (@RavensgateArms) reported

    @Plusnet we’re still waiting four our new router and can never seem to get through on the phones. Can someone get back to us and let us know it’s on its way please?

  • JuanCar20330608 Martin Adan (@JuanCar20330608) reported

    @Plusnet we haven't been able to pay for already two weeks, calling your service almost every day to get this solved... without success. Your colleagues provided an extension to 21st to process the payment expecting the service to work by now, but it doesn't. We are stuck !

  • Plusnet Plusnet (@Plusnet) reported

    @JuanCar20330608 Hi Martin, I'm sorry to hear about the recent trouble you're having. Are you able to DM the username please so I can look into this further? - Curtis, Plusnet Sheffield

  • MarkJon80194532 Mark Jones 🇺🇦 (@MarkJon80194532) reported

    @Plusnet Hi Jodie This is still not working. It still goes to the billing and payment page Thanks

  • Pauline54232922 Pauline Turner #pigoneer (@Pauline54232922) reported

    @VictimVodafone Plusnet are very good with customer service. I wish I had stayed with them instead of switching to Vodafone.

  • dyson_jonathan jonathan dyson (@dyson_jonathan) reported

    Why has my inter et gone down @Plusnet

  • MMacyagi Mr_MacYagi (@MMacyagi) reported

    @Plusnet 24 hours the internet and phone has been down in the Gainsborough area.

  • BarkingmadBets BARKINGMAD BETS (@BarkingmadBets) reported

    @Plusnet hi. I have sent you a PM regarding my Internet problem. No response as yet. Can someone reply please when possible. Thanks

  • GarfieldTheCa15 GarfieldTheCat (@GarfieldTheCa15) reported

    @Plusnet I've had an email saying my home phone service is active, does that also mean the broadband service shpuld be live as well?