Plusnet

Plusnet Outage Report in Cranleigh, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cranleigh, Surrey, England 05/29/2025 04:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cranleigh, Surrey, England

The most recent Plusnet outage reports came from the following cities: Leatherhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeatherhead Internet
United KingdomGuildford Internet
United KingdomLeatherhead Internet
United KingdomDorking Wi-fi
United KingdomGodalming Internet
United KingdomGuildford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • feministfandang Feminist Fandango (@feministfandang) reported

    @Plusnet Hi, is your web service down in London? We're getting nothing.

  • radek_ratel Ratel has an mighty mead (@radek_ratel) reported

    @Plusnet @kiteyw Would possibly suggest a general tweet on this - it's widespread enough to be a message on the IVR (3 menus deep, but at least is there. 'We're aware, give it a couple hours' ) Also, Service Status page used to be a thing, but can't locate it anymore?

  • mungerville craig branson (@mungerville) reported

    @plusnet your email problem is damaging businesses. Need a response from you giving your customers a realistic timescale when your email will be operational. Stop hiding! #plusnet

  • G6JPG_ jpeg. Let's have 𝒑𝒓𝒐𝒑𝒐𝒓𝒕𝒊𝒐𝒏𝒔 in news! (@G6JPG_) reported

    @PlusNet - any hint as to what the problem with email actually is?

  • pong_mcpanda cp (@pong_mcpanda) reported

    @Plusnet @Stuart_stribs Why is it taking so long to fix? 12 hours and counting. Can't even register for your forum to communicate with you because it requires email validation. How many hours will you be broken before you feel a responsibility to give customers proper information?

  • IanHOPKIN4 Ian HOPKIN (@IanHOPKIN4) reported

    Can anyone inform me if anyone is working in customer care at Plusnet I never get a response. They don't do me proud

  • ElizabethByrn15 Elizabeth Byrne (@ElizabethByrn15) reported

    @Plusnet Can't login today - no email - help!

  • Plusnet Plusnet (@Plusnet) reported

    @evans_chirrup Hi Brenda. Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused. Chris - Leeds.

  • Stuart_stribs Stuart born Manchester adopted Shropshire (@Stuart_stribs) reported

    @Plusnet downdetector shows over 500 reports of problems, 93% with emails. The problem appears to have started at about midnight last night.

  • Plusnet Plusnet (@Plusnet) reported

    @ElizabethByrn15 HI Elizabeth, we've found that some customers are having problems logging into their email and we’re working quickly to resolve the issue. Plusnet broadband and mobile services are not affected. We’re sorry for the inconvenience caused. -Tony Plusnet Sheffield