Plusnet Outage Report in Cranleigh, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cranleigh, Surrey, England 04/14/2024 03:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cranleigh, Surrey, England

The most recent Plusnet outage reports came from the following cities: Haslemere, Cranleigh and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomHaslemere Internet
United KingdomCranleigh Internet
United KingdomWoking Phone
United KingdomDorking Internet
United KingdomGuildford Internet
United KingdomGuildford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • joe_utdx joe (@joe_utdx) reported

    @Weslinhho PlusNet need to pay for their wifi service, caused me so much pain

  • emmalizallen Emma🌿 (@emmalizallen) reported

    @Plusnet Hello, I placed an order for BB on Monday last week, I have been trying to call since to cancel the order, however, I am unable to get through to anyone now. Could you please look into this as we want to cancel immediately

  • SithGamiing Sithmas 🎅 (@SithGamiing) reported

    Ad my Internet goes down yet again, frequent occurrence now with PlusNet

  • CoogarUK Gary.C (@CoogarUK) reported

    Does @Plusnet *really* send out emails containing a link to a "secure portal" in order to facilitate a customer refund, even though they already have the intended recipient's bank details? Asking for a friend!

  • Katy_OT87 Katy Ellen Livingstone (@Katy_OT87) reported

    @plusnethelp @Plusnet still waiting for a reply 15 hours later! Your call centre couldn’t help me last night after being on the phone for 1 hour 18 minutes! Somebody needs to call me today!

  • DaviesPieface77 Gareth Davies (@DaviesPieface77) reported

    @Plusnet seems the WiFi not working any advise Wrexham?

  • gracemaggysmith Grace Smith (@gracemaggysmith) reported

    can’t get over the fact I’ve been having problems with PlusNet and their solution was to plug my laptop in with the Ethernet cable into the box they installed into my sons nursery, that their WiFi doesn’t work with Apple devices and have I tried turning it off and back on again?

  • carlfin carl finlay (@carlfin) reported

    @plusnethelp my plusnet is extremely slow atm, read a few comments and feedback, followed there online help tips, my router is always on, looks like I will have to change after the contract, plus I have a disability. Argh

  • KathrynxHamblet Kathryn Hamblet (@KathrynxHamblet) reported

    @Plusnet , our internet has crashed..again. Absolutely sick of it and contract is now going to be cancelled. Download speed less that O.1mps. Absolutely crap.


    @plusnethelp @Plusnet are you joking? No WiFi for 2 days. Online chat down. On hold for 90 minutes now. Award winning my arse 😡 #contractsnearlyup #seeya