Plusnet

Plusnet Outage Report in Cranbrook, Kent, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cranbrook, Kent, England 03/24/2026 02:10

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • timleng Tim Leng (@timleng) reported

    For the third month in a row @Plusnet has cocked up my bill and overcharged me. Looks like I’ll be making *another* call to them tomorrow. Absolutely fuming @plusnethelp. Dire customer service.

  • EPLDavids Emma Davids (@EPLDavids) reported

    @OpenreachHelp broadband is down across the BD22 area across multiple ISPs like sky bt plusnet. Is someone looking into this?

  • Jparker7398 Jonathan parker (@Jparker7398) reported

    @OpenreachHelp I contacted Plusnet, they told me as it was an external wiring issue they couldn't do anything about it, hence why I've contacted you directly. The door is being replaced in around 6 weeks time, so this issue needs to be looked at otherwise you may be facing a much bigger job.

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • val18619932 val (@val18619932) reported

    @UswitchUK @Plusnet How can this happen my broadband is awful I have to keep resetting it. It keeps dropping. I switched up to fibre on plusnets advice. I’m paying money for something that is not fit for purpose. I won’t be renewing my contract that’s for sure

  • Coastway_Will Coastway Will 💜 (@Coastway_Will) reported

    @djrblx2143 This is not an issue with Plusnet, it's an issue affecting my area

  • every_station Every Last Station (@every_station) reported

    @Coastway_Will Have plusnet at least provided you with a free of charge mobile broadband device while they try and fix it?

  • GoSarahKey Sarah Key (@GoSarahKey) reported

    @bt_uk Thanks Ash. I'm a @Plusnet customer and have been told that I need to wait until 11 March for BT Open Reach to connect us. Apparently you were connecting key workers as a priority but have stopped this? I can share details via DM if you think you're able to help.

  • _MM1965_ Mitch (@_MM1965_) reported

    I should, I guess, mention now as I had repeatedly said to @Plusnet That we live in a village with very poor mobile phone coverage and when I was out, it left my wife with no phone or internet.

  • MCY1X 💙 Michael of Sussex 🇬🇧🇮🇪🇪🇺🏳️‍🌈 (@MCY1X) reported

    Using #PlusNet right now is worse than the old days of Dial-up, waiting for a page to load! This is the worst BB I’ve ever had.