Plusnet outages and service status in Cranbrook, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Cranbrook, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Cranbrook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cranbrook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Cranbrook, England
The most recent Plusnet outage reports came from the following cities: Cranbrook.
| City | Problem Type | Report Time |
|---|---|---|
 Cranbrook
|
1 month ago | |
|
Maidstone
|
Total Blackout | 5 months ago |
Community Discussion
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Plusnet Issues Reports Near Cranbrook, England
Latest outage, problems and issue reports in Cranbrook and nearby locations:
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James Galpin (@jimjam_arch) reported from Ticehurst, England@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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grace hooper (@messalinahooper) reported from Hurst Green, England@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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UKalchemy (@SussexRivers) reported from Robertsbridge, EnglandBroadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Johnathan🇵🇹 (@cristao7777) reported@Crime_Penguin Using a Chinese router atm but I can't want to have the privilege of spending 240 US dollars on an "AT&T 5Ghz PlusNet Router" locked to WiFi 5 and hardware id bound to only support 3 devices at a time
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GM Mark Howitt (@MarkHowitt) reportedI actually should have called up @Plusnet aka BT sooner. Might have to cancel my direct debit... shocking way to treat a shareholder.
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Not Only, But Likewise (@notonlybut2025) reported@Plusnet - I am trying to contact you. I went to your website, it said to message you here. I messaged you here, your message service told me to go to your website. My phone is broken and my internet has been cut - I am unable to get hold of you. Please check your messages
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Critic No1 (@CriticNo1) reported@Plusnet Done this several times over the last few weeks and the problem still persists. Robots and no humans. Disgraceful service. Already put in place moving to another service.
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Hamish (@Hamish88205796) reported@DerylLynn @Plusnet Don't **** about. Slap a claim for £1,000 +costs in via MCOL. They'll happily settle out of court for £500 or more + costs and repair it.
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peztyke (@peztyke) reported@JoshCF_ Just switch if the retention team dont offer new customer price. But bear in mind virgin, brsk and a few other companies require a new drill through in the property because they don't use the same fibre line. Plusnet use the same line and bt so it would just be a ont change.
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Widge80 (@wendy4robbie) reported@Plusnet have restricted my service as payment hasn’t been made(despite setting up a DD!). I have tried to pay online several times but payment page is not working. I called 3 different numbers between 18:20 and 18:40 and been told their lines are closed and only open 8am-8pm?!
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IMDANM (@IMDANM) reported@saltyy_savage Have a look at PlusNet, runs on the BT network without their awful pricing and terrible customer support (I’ll never use them again). Or look at one of the smaller fibre companies, I’m with a company called Squirrel and get 1GB up/down for £28 a month with no mid contract price increases.
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KewCogs (@KewCogs) reported@ArmchairAdml He could switch to plusnet which is actually owned by BT and gives a similar service, but as a new customer, he gets the introductory rates.
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Coltan 🏴☠️🇦🇺🇬🇧🇺🇸 (@ColRFX) reportedWhen you're on hold, the plusnet message says we can contact you online - How? All the contact options I can find just lead to community, call, sign language... Is there some way to message plusnet support?