Plusnet

Plusnet Outage Report in Cranbrook, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cranbrook, Kent, England 03/05/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cranbrook, Kent, England

The most recent Plusnet outage reports came from the following cities: Maidstone.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Total Blackout
United KingdomCranbrook E-mail
United KingdomRoyal Tunbridge Wells Internet
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout

Community Discussion

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Plusnet Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • laurab197522 lb12345 (@laurab197522) reported

    @Plusnet hi I cannot connect my phone to the WiFi? It’s always been ok on plus net but now our phones only won’t connect. Both phones connect in a different WiFi zone but not at home. Please help as my data is running low and I’m a key worker

  • AJfromUK AJ Perkins 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇧 🏳️‍🌈 (@AJfromUK) reported

    I have to say the past five weeks of trying to sort out my move to @Plusnet mobile has been awful! I have had to ring every single time to get an update, my PAC code ran out it took so long and still I had to ring to find out what's going on.

  • chalkeblue (((L Buckland))) (@chalkeblue) reported

    @Plusnet fibre connection not working No internet despite setup going smoothly and initial action Please DM me with help I have rung tech dept,customer services, ‘working from home’ can’t help Order placed 23 Feb: router received today Need my Internet!

  • Elf_X_Stacy Elf & Stacy (@Elf_X_Stacy) reported

    @Plusnet I have been waiting on the phone for over 30 mins, need to cancel my account, how do i do this without calling in ? Thank you

  • strudders2112 Get Vaccinated, you selfish ********. (@strudders2112) reported

    Whhaaa “we’re not throttling you.” whhaaa “it’s as fast as your line can support” bollocks, here is my old speed tests. Whhaaa “we have your port set to 80.” sticks at 59.99 MBS.. plugs in new talktalk router.. 65 MBS... yeah I did Do my CCNA you know... fu plusnet..

  • martinwithani martin 🏳️‍🌈💚🎮 (@martinwithani) reported

    @Invys4790 Definitely. I always said people need a national service style stint in retail or whatever. Really is an eye opener. I rang Plusnet as they cocked up an order, and they were SO apologetic and I was all "lol its fine these things happen" and it definitely caught them off guard.

  • Scotscouser John Syme, #Toriesarescum (@Scotscouser) reported

    @Robby5211 When I left Plusnet, I waited for a bill, but the muppets sent it to the defunct Plusnet email address that was cut off. They set debt collectors on me for £20 that they hadn't asked me for. Why is everyone so effing incompetent these days? Customer service is a joke.

  • jslack3 Joe Slack (@jslack3) reported

    @Plusnet Your wifi is a joke. Asking me for my password again. Saying it’s wrong when it’s right. This is the second router I’ve had and same issue. What you going to do to sort this time?

  • logicmonkey0 Piers (Ali) Barber (@logicmonkey0) reported

    30 minute support call to @Plusnet cost me over 20 quid Bye bye Plusnet

  • KireeP24 OGKP24 (@KireeP24) reported

    Really not impressed with my @Plusnet broadband. My firestick jumps, videos and uploads are so slow.....everything is as should be, its slower than my nan at this point. Not impressed.