Plusnet

Plusnet Outage Report in Cranbrook, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cranbrook, Kent, England 03/17/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Kulbhus43354647 Kulbhushan Singh (@Kulbhus43354647) reported

    @Plusnet horrible service, Never pick up the call on time, whole day i am not provided with the network. And the provider doesnt seems to pickup my call. Help me if you can right now. I am working from home and might be terminated from my job.

  • katebevan Kate 'two jags' Bevan (@katebevan) reported

    @bazzacollins @Plusnet ha ha, in fact I have recommended Plusnet in the past, but this kind of spam is the kind of thing that makes me want to switch providers. NPS is as bad as Myers-Brigg, or horoscopes.

  • 77Billz Billz-77 (@77Billz) reported

    @SkyUK Plusnet is the way forward certainly going by the awards there picking up. Sky is garbage couldn’t match plusnet at my renewal.

  • Heracles8_ Heracles (@Heracles8_) reported

    Imagine having to wait for nearly a MONTH for @plusnethelp @Plusnet to simply organise an Engineers visit, Worst customer service ive ever seen. And its not even close.

  • mblingane Mimi 🅾️+ (@mblingane) reported

    @Plusnet I’ve lost my broadband. Follow the instructions. Light briefly goes blue and then back to orange. Instructions don’t work. Help

  • bazzacollins Barry Collins (@bazzacollins) reported

    @katebevan @Plusnet I’m putting you down as a ‘0’ here, Kate.

  • mikeapollo Mikeapollo (@mikeapollo) reported

    Heads up for @Plusnet customers. They're having payment system problems - card payments are, apparently, crashing while going through. As such, the money leaves your bank into its pending queue, but then Plusnet aren't getting it and you get restricted. Beware. #money #ISP #fail

  • JTedFischer Wally (@JTedFischer) reported

    @Plusnet There is no dialling tone on my line, tested with 2 different 'phones. Broadband is working OK. I had this exact same problem some time ago. Please advise.

  • Plusnet Plusnet (@Plusnet) reported

    @howless4 Hi Saul, I'm really sorry for the issue. It looks to have been due to an outage in your area, I can see the router has been back online since approximately 9am so apologies for any disruption this might have caused you. - Adam - Plusnet Sheffield

  • RetroOwenttv RetroOwen (@RetroOwenttv) reported

    @BikesGilly @Plusnet Happens all the time I’m done with this internet ! They need to cancel my contract ASAP !