Plusnet

Plusnet Outage Report in Cranbrook, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cranbrook, Kent, England 03/02/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cranbrook, Kent, England

The most recent Plusnet outage reports came from the following cities: Maidstone.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Total Blackout
United KingdomCranbrook E-mail
United KingdomRoyal Tunbridge Wells Internet
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout

Community Discussion

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Plusnet Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kafkatopia Ted Kaczmarek (@kafkatopia) reported

    After rubbish experience with @Plusnet . Glad to get email asking for reasons for leaving. Survey link dos not work. BRAVO @Plusnet for being consistently crap.

  • nisascotland Shahid Ali (@nisascotland) reported

    @Plusnet Can you guys check to see why we have no service at all today from Plusnet , postcode AB42 5EH

  • OliBlacklock Oliver Blacklock (@OliBlacklock) reported

    5 days now no incoming calls or messages, customer service says to be patient and keep checking?? @Plusnet

  • YounisS32946811 Younis Sheikh (@YounisS32946811) reported

    @Plusnet Yes but did not sort my problem

  • suegiblin Sue Giblin #FBPE 🇪🇺💙🇨🇵🇺🇦 (@suegiblin) reported

    @Plusnet Hi. I messaged you last week. I have to terminate my SIM only, that I have with you. I have tried several ways to contact you but I have had no response. I am in France but I have been told on previous occasions that that makes no difference. Please reply. Thanks.

  • alexis987000 Deeva1 (@alexis987000) reported

    @Plusnet @AlixTraynor2 £30 for a buffering service! Nice one. You’re actually voted one of the worst providers in a poll. I’ve had faster dial up. 😡😡😡😡

  • rachk_k RK (@rachk_k) reported

    @Plusnet new broadband and it is terrible!Can’t connect any device upstairs as it can’t even find the internet, even downstairs the phone keeps disconnecting. Sonos won’t connect at all.Can I Cancel within 14days?

  • PollyCracker92 HP 💜 (@PollyCracker92) reported

    Hi @Plusnet our service should have started today but we are still awaiting a text to let us know it’s ready to go. Currently working from home with no internet as previous provider has now stopped. Can you let me know when the broadband will be ready?

  • ian_phillipps ian david phillipps (@ian_phillipps) reported

    @Plusnet Good morning guys. I have been having a lot of trouble with my Broadband connection over the last couple of weeks. Please can you help? Initially the signal was dropping out completely but now the speeds are consistently slow all the time 😔 Please advise?

  • Vix1967 Vix (@Vix1967) reported

    @Plusnet Promised a call back from a manager with 5 days! Would be pretty poor customer service had you achieved that but you haven’t. Call again this am but to no avail. Hardly award winning customer service is it?