Plusnet Outage Report in Cranbrook, Kent, England
Some problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Cranbrook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at Plusnet
Plusnet is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Total Blackout (13%)
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Wi-fi (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Cranbrook, England
Latest outage, problems and issue reports in Cranbrook and nearby locations:
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mike 🤙🏼
(@mikey_9fingers) reported
@Plusnet so how do I cancel???
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John E Dunn
(@JohnEDunn) reported
@Plusnet help plz - 70 minutes on hold
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Wondra Vanian
(@wondravanian) reported
Not feeling super impressed with the different levels in customer service available for broadband vs fibre from @Plusnet. It's not like we have a CHOICE in which we have. 🤔🤨
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Charles
(@Charles42750307) reported
@dr_smithy @Plusnet Why not try #bevanfixx on Instagram they can fix issues like that.
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Tracy Binnie
(@tracy_binnie) reported
@Plusnet Please tell me why I can never get thru on the phone to any of your staff 🤬🤬🤬🤬 I contacted yourselves quite a few weeks ago about pricing broadband/phone line for my gran …. I only enquired I didn’t sign up!So why the messages saying I have ?
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Wondra Vanian
(@wondravanian) reported
Okay, not happy with the way we have to log problems with @Plusnet but it WAS fast. Got a date for an engineer within minutes with an acknowledgement of a problem - couldn't get that with @VodafoneUK after MONTHS of trying. I'm impressed.
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BrianSJ
(@BrianSJ3) reported
@Plusnet suspect email problems - worth a check.
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Nightnews
(@Nightnewsdotnet) reported
@MissIG_Geek Virgin took over my isp which was once cable telewest and b4 that blueyonder, could not support a new address so ditched them. Fell back on my IT student force9 dial up payg company, now @Plusnet owned by BT. I maybe have a tech problem once every three years or so, works for me.
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David Braiden
(@DBraidenPhoto) reported
Hey @plusnet BB on and off this morning and tec support seems unsure what to do after 25 mins! Droitwich area. Are BT playing ? DM you.
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Wondra Vanian
(@wondravanian) reported
@Plusnet I didn't expect to actually get a text back - especially as quickly as I did! Just shows how bad the service was that I had gotten used to before I switched! It WAS super easy to use! I hope I won't need it, but where online can I report a fault for broadband?