Plusnet

Plusnet Outage Report in Cranbrook, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cranbrook, Kent, England 01/30/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cranbrook, Kent, England

The most recent Plusnet outage reports came from the following cities: Maidstone.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Total Blackout
United KingdomCranbrook E-mail
United KingdomRoyal Tunbridge Wells Internet
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kellyquadqueen kelly Hodges-Small (@kellyquadqueen) reported

    @plusnethelp @Plusnet I swapped to you to save money and whilst its cheaper the supply is shocking, 2 home school kids and poor Internet Fed up with calling, on hold for an eternity to be told I have to go online and do this or that. Sort it out

  • DeborahBrooker1 Deborah Brooker (@DeborahBrooker1) reported

    @Plusnet you need to sort out Internet connection problems or at least respond to people who are contacting you.... All troubleshooting advice followed...

  • pinks_tribe Jo 🏳️‍🌈 (@pinks_tribe) reported

    @StacyB1703 @Plusnet Oh no, I feel for you. The weather is grim which doesn't help either, no chance to get out. Fingers crossed they fix it soon, my daughter is trying to do her Uni work too, which is all online.

  • Oppor_tunix Opportunix (@Oppor_tunix) reported

    @plusnethelp Shockingly bad service from PlusNet. Their chat doesn’t work, there is no email and phone unanswered for 50 minutes. It’s a disgrace that PlusNet call themselves telecom company when they are in contactable. I’m also been harassed by their rep @arvatofs and will leave PlusNet.

  • chaswhi Charles Whittington (@chaswhi) reported

    No response yet, @Plusnet say I asked to leave (I didn't) & they are disconnecting me on 1st Feb! @plusnethelp HELP! Follow the saga here to see how their support deals with it

  • simongach Simon Gach (@simongach) reported

    I am new customer transferring from PLUSNET. You have somehow messed up my transfer cease line and export number request. Unable to get through to any support, If I get nothing soon I will cancel my order, I am fed up with you already. Plusnet help are still answering calls

  • JoanJackAngel Joan Carroll (@JoanJackAngel) reported

    Signed up with plusnet with the £75 cash back offer but e mail went in my junk. So I get nothing plus the service is rubbish and will cost me £88 to move. So much for good will

  • iainball Iain Ball (@iainball) reported

    @plusnethelp Why is my Plusnet broadband internet connection always so slow? It just took 23 seconds to load your homepage. This is a long running problem and I really need you to help me fix it.

  • zombiegirl3505 Susan Park (@zombiegirl3505) reported

    @Plusnet sucks so much 2 hours without broadband an hour of which I’ve been trying to get someone to answer the bloody phone I am so switching as soon as I can they are a nightmare

  • BurgoineLara lara burgoine (@BurgoineLara) reported

    @Plusnet spoke to agent as still not had last bill was told manager would call within 3 days last Thursday- heard nothing! How hard can it be to issue a bill you’ve blocked my account access!! Please contact and sort