Plusnet

Plusnet Outage Report in Cranbrook, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cranbrook, Kent, England 03/16/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • older_n_weirder Older&Weirder #Covidisairborne. Maskup&ventilate💙 (@older_n_weirder) reported

    @dancrosby1992 @Plusnet Outage in SO15 for the past hour……

  • AcuClare Clare Venters Smith (@AcuClare) reported

    @Plusnet as messenger is down I am not getting support which has been ongoing for a week - please reply

  • sophie_jammy Sophie Jamieson (@sophie_jammy) reported

    @Plusnet broadband has been in and out all day causing severe issues trying to work from home. It’s got worse this evening with me not being able to stay connected to anything. Seems to be a consistent issue over last weeks. Are there any issues currently?

  • smokeyburden Mr E. Mann (@smokeyburden) reported

    @Lionel49 @Plusnet I just spoke to them because I thought my payment had failed. They said there was an outage at the moment but I didn't realise it was countrywide!

  • Lucid_Ging Luke Anderson (@Lucid_Ging) reported

    @Plusnet Internet has been down for 2 hours. Can anyone help, please?

  • LairdBeard Mark Runnacles G (@LairdBeard) reported

    @Plusnet is there a nationwide problem? My net isn't working in Northumberland

  • mrforsythexeter Shaun Forsyth (@mrforsythexeter) reported

    @Plusnet down detector is reporting you have issues, however you are showing green on your status page. My Internet is down. Sort it out

  • Jediwilt Jared (@Jediwilt) reported

    @RonofReepham Don't go near PlusNet, they were awful for us

  • umbugnet John Turner (@umbugnet) reported

    In case it helps with anyone having problems with @Plusnet, I have amended my router's DNS addresses to Google's DNS servers, 8.8.8.8 and 8.8.4.4 and it has got me back online. I don't think all routers (e.g. Hub One) allow you to set your own DNS though.

  • dancrosby1992 Dan Crosby (@dancrosby1992) reported

    @CasualGamer82 @Plusnet Only been a new customer for like 2 week. Shocking 😡😡