Plusnet

Plusnet Outage Report in Cranbrook, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cranbrook, Kent, England 12/11/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • artworker18 artworker (@artworker18) reported

    @Plusnet Thanks for replying. I now have someone from BT Openreach coming this morning. Someone on the phone at Plusnet confirms that it is an issue with the line.

  • derryfam Cath Derry (@derryfam) reported

    @Plusnet @Plusnet we have raised a query regarding the £50 voucher that we did not receive. We have chased this and now being told that as we have not claimed we can’t have what was offered!! not what was expected due to choosing you for your customer services reputation. Please help

  • dbrb2 Ben Barker (@dbrb2) reported

    Plusnet DNS not working.Oh well,not a problem,I'll just change the DNS on their DHCP server.Except you can't...it's all very rounded and pretty, but so restricted that you an't make even such basic changes. So wait for them to fix it, or manually set every device in the house....

  • dancingrichard Richard Otter (@dancingrichard) reported

    @Plusnet Award winning customer service??? Rubbish. Supposed to be getting installed today by 1pm. Waiting in. Nothing! No contact, no apologies, nothing. Should have gone with Virgin.

  • jabedrahman31 Jabz (@jabedrahman31) reported

    @Plusnet **** broadband

  • SianyLouP #HelloMyNameIs Sian 💙 (@SianyLouP) reported

    @bingmstrbreak @Plusnet We’ve had no internet at all for three days now. Only had plusnet for a month and we’ve had nothing but problems 😡😡

  • MarkJon80194532 Mark Jones (@MarkJon80194532) reported

    @Plusnet Is there a problem with landlines in L19? When people ring they are getting ring tone for a second then crackles. People ringing me think that there is a problem and hang up

  • Crystalgmcd1 Crissy (@Crystalgmcd1) reported

    @Plusnet @plusnethelp This is not what I need to discuss. Ask me what the issue is exactly and I'll tell you. I've sent a private message almost 24hrs and no response.

  • wilsonsan89 Lee Naylor (@wilsonsan89) reported

    @Plusnet I cannot wait for contract to finish so I can get better broadband I've rang your company so much since I got it about poor speeds and it keeps happening I would rather be with someone who actually delivers the download and upload speed that I pay for #absoluterubbish

  • MakepeaceAndy Andy Makepeace (@MakepeaceAndy) reported

    @Plusnet No internet in WF4. Will it be down for long??