Plusnet

Plusnet Outage Report in Cranbrook, Kent, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cranbrook, Kent, England 01/22/2026 13:40

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cranbrook, Kent, England

The most recent Plusnet outage reports came from the following cities: Maidstone.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Total Blackout
United KingdomCranbrook E-mail
United KingdomRoyal Tunbridge Wells Internet
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Cavendishram David C Cranham 🤍🖤🤍🖤🤍 (@Cavendishram) reported

    @KevinOxford @marktheram7 We've been with Plusnet for a few years & had no issues plus price is decent. Problem earlier this with line & sorted quickly. They are part of BT

  • JulieSpeakman1 Julie Speakman (@JulieSpeakman1) reported

    @Plusnet Hi please can someone assist me I’m a business customer and have been trying to ring the number on your website and the number is unavailable. I’ve found another number online and have been on hold now for 1 hour 😡

  • rachel_say Rachel Say (@rachel_say) reported

    So what is the solution when your @Plusnet SIM just stops working and you can't make any calls or texts (>24 hrs now)? According to app/website etc, it's give them a call. Errrrm, slight issue there...

  • foxflakes Rosie (@foxflakes) reported

    @Plusnet helloo, I was just signing up for a sim only contract and my WiFi dropped, which sent me back to the homepage. The money came out of my account but I haven't had any emails or other info. Can you help?

  • The_Morningstar Tony H (@The_Morningstar) reported

    Bloody broadband is down, there doesn't seem to be a way to report it to @Plusnet

  • IainHam42753216 Paisley Buddie (@IainHam42753216) reported

    @cal_ann @Plusnet Use uSwitch via Topcashback. We got £85 back. Were we live the signal is poor whoever we use but our Plusnet was far better than our current Vodafone. We have 3 different providers with 3 different tariffs and speeds. I go for cheapest as it is still double the speed I use now.

  • C1aireGee Claire Gallagher (@C1aireGee) reported

    @Plusnet 18 incoming calls I've had since 11th April. That doesn't count the emails, the messages between me and customer service on my @Plusnet accout. And this is all after the fact of weeks and weeks of bad customer service. This issue is me chasing up compensation for bad service!

  • caz90210 top banana ! (@caz90210) reported

    @Plusnet Thanks for response - I did that in the end and it fixed the issue x

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    Is anyone else here a @Plusnet customer? I'm having the mother of all internet hassles at the moment. The router is working and I have wifi but no internet. Are they down? Have re booted etc but to no avail. It's been almost an hour.

  • C1aireGee Claire Gallagher (@C1aireGee) reported

    @Plusnet (2) each time they promise they are on their way, will be there by Monday etc then admit something went wrong they haven't been sent. Now they've promised a direct debit refund, said it would be 3-5 working days, it never materialised. They said it wasn't authorised @Plusnet ....