Plusnet Outage Report in Cranbrook, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Cranbrook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Cranbrook, England
Latest outage, problems and issue reports in Cranbrook and nearby locations:
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Hanley Timmins
(@richtimmins) reported
@JoeTyePR @Plusnet Support number on website says it’s not recognised
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Tony Bates
(@babblingbates) reported
Huge outages at @Plusnet yet nothing on social media. Very poor customer service, lucky renewal is soon
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Don Grunbaum 💙🎓
(@DonaldAG) reported
@Plusnet is there a problem with your mail servers?
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Dr Kat
(@KittyRM) reported
@Plusnet my internet’s died - router is working & tried turning it off and on again but no luck. Seems to be an issue a lot of people are having this morning! Any idea when it’ll be working again?
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Alex Lewis
(@AlexLewSec) reported
@Plusnet I'm appalled at your customer service, my wife and I separately tried to call up about the ongoing broadband issues, and your telephone system said "sorry we're too busy for your call, try again at a better time." So essentially we don't matter enough. #iwanttoleave.
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Andrew Frampton
(@BigRatMedia) reported
Good thing I’m not working from home today as @Plusnet seems to be having a bit of a nationwide network outage. As yet, not a peep from them on social media to tell us what’s going on. Maybe they can’t connect to the Internet either…
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🌻 🇳🇦🇴🇲🇮 🇸🇹🇴🇱🇴🇼
(@NommieNom) reported
@Plusnet is PlusNet broadband down in south Devon? Router restarted, looks ok, router login says broadband fine but nothing is connecting. Bed. On hold half an hour already and it’s my birthday today and need my internet to work! Please help x
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Bruce
(@RazoRmedia) reported
@Plusnet on hold for over 40 mins now and have text for someone to check line but no response. Perhaps update your customers somehow on what’s happening? #poor
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Jon Ewing
(@siteadvice) reported
@Plusnet No internet connection here for the last 40 minutes and the telephone support is just an indefinite queue. Can you please report on the status? Thanks.
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Simon Hewitt
(@simondh) reported
@amar_karia @Plusnet @BTGroup Thanks for letting me know. They could at least put an announcement out with an estimated time of fix.