Plusnet

Plusnet Outage Report in Cranbrook, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cranbrook, Kent, England 12/17/2025 19:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @SimonBa67056184 I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • daniellenichols Danielle Nicholls (@daniellenichols) reported

    @Plusnet I need access to my old bills - can someone help?

  • cheerytreeblog seren (@cheerytreeblog) reported

    @Plusnet I’m not receiving calls on my phone apart from in the odd instance, otherwise everything is working fine. Is it a problem with my sim? The coverage checker has full signal.

  • tomastakutyte tomato (@tomastakutyte) reported

    @Plusnet worst customer service experience. First you botch a home move, then you prevent me from being able to raise a complaint and then one of your reps not only doesnt let me speak but then pretty much calls me a liar!

  • Plusnet Plusnet (@Plusnet) reported

    @Xallkz I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • kandjking Kevin King (@kandjking) reported

    @Plusnet Contract end 9Nov Txfr to BT 15Nov Pnet chgd £42.34 15Nov (used 2B £24.?) PLUS cnxld accnt login so i've no access to see anything or chat. Rcvd another bill 5th Dec WHY?. I cnxld my DD. Need means to discuss via email as overseas till 13Dec. Thx

  • daniellenichols Danielle Nicholls (@daniellenichols) reported

    @Plusnet Thank you but as my account is now closed I go through a continuous login process? Can you advise as it appears my account no longer exists?

  • matt303 Matt (@matt303) reported

    @graemefowler @WiteWulf mtr is showing a 90%+ packet loss in plusnet's network

  • Plusnet Plusnet (@Plusnet) reported

    @DallawayO I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • Baino_63 Mark Bainbridge (@Baino_63) reported

    @Plusnet Shocking customer experience. My elderly in-laws have now been without phone or internet for a week as you’ve apparently messed up/duplicated their number. Still no idea when service will be restored. Anyone considering plusnet as a provider - JUST DON’T.