Plusnet Outage Report in Cranbrook, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Cranbrook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Cranbrook, England
Latest outage, problems and issue reports in Cranbrook and nearby locations:
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Laura
(@LauraCow) reported
@Plusnet another month. Another problem. We had a power cut yesterday. When it turned back on the Hub light is stuck on green. Tried restarting, resetting, unplugging. Literally nothing. Still green. Any suggestions?
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andy
(@andy17467869) reported
@Plusnet My internet other day was terrible...had to turn router off 8 times and having to do this all the time ..im in hospital now..so cannot do owt ...but cant keep on like this
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razmataz
(@RooRach) reported
@Plusnet Can you please define total loss of service. Cos I’ve had it coming on for 10 seconds and then losing connection. For 8 weeks
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Ian Burnip
(@IanB_producer) reported
@SkyHelpTeam It still refuses to work - why did you build the world's worst UI? I have many questions - why can I not use my own kit? Or deploy the router as a bridge? or use a 3rd party DNS like Quad9? It's 2021 - let us choose! I'll be taking my business to Plusnet or Zen.
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Matthew Stroh
(@DrMattStroh) reported
@SkyHelpTeam A fellow villager has both Plusnet (for her business) and Sky, yet it's only Sky that's failing... That's why an ex BT engineer has suggested it's likely to be an infrastructure issue involving a failed switch somewhere in the system.
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Plusnet
(@Plusnet) reported
@flookoco Hi Ian, I'm sorry to hear about this, you can speak to our Customer Option Team to discuss the monthly price further and see if there is anything that can be done. They are reachable on 0800 013 2632, my colleague will be able to further assist. - Curtis, Plusnet Sheffield
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Phil
(@Sab1e_) reported
@Plusnet I get an error when trying to text to a short number (such as 7726, spam reporting). It says "Message not sent. Number is formatted incorrectly." I'm trying to work out if it's a device issue or account issue, can you help see if there's anything on my account?
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Iain H
(@ihardcas) reported
@Plusnet You're launching IPv6? Naahhhhh it'll never happen
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Sophiea Momoko
(@KonaeMomoko) reported
@Plusnet hi I'm having issues with connection this morning, either really slow and just no connection at all, seems on tracking websites that alot of people across the UK are having issues but I find no announcement on this
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Mrs H
(@craftfun1) reported
Seriously @Plusnet your customer service is shocking 18 days and still no internet! I phoned up, again, today only to be told that 'it was cancelled' - again - by who and why - you don't know. When will I have the service I paid for over a month ago - you don't know. 1/2