Plusnet

Plusnet Outage Report in Cranbrook, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cranbrook, Kent, England 03/14/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NEVERTEEN2 NEVERSEEN #FBPE (@NEVERTEEN2) reported

    @Plusnet @starchaser75 By lying to your customers, you’re adding insult to injury!! Your network was down from midnight to 9am. If you can’t even be truthful with customers, you deserve to lose them!!! Outrageous!

  • Plusnet Plusnet (@Plusnet) reported

    @Amy61349113 Hello, For a short time this morning a small number of customers were experiencing problems connecting to their Broadband service. We worked quickly to resolve the issue and we are very sorry for the inconvenience this has caused. All the best - Beth Plusnet Sheffield

  • katempotter Kate Potter (@katempotter) reported

    @Newsmond1 Mine is just back on so I can do some work today. But hopeless trying to get any news from Plusnet. Been with them since 2006 and no problems until now.

  • books0507 books0507 (@books0507) reported

    @Plusnet Is this an automated message? I know there was issues this morning and it’s apparently been resolved but I still have no internet.

  • ricardoofessex richard cantle (@ricardoofessex) reported

    @Plusnet Please provide a better service

  • littleboots_1 Karen McLeod (@littleboots_1) reported

    @Plusnet A tweet about your service status would have been far more useful for your customers! TBF it's the first time lost connection has affected my work day, but trying to find service status updates is challenging. I expect more from you!

  • stayingaliveuk Michael de Groot (@stayingaliveuk) reported

    @Plusnet We're back up in Stourport on Severn, Worcestershire! Next time please communicate more timely and transparently with your customer base! 📣

  • SaffyButtons Saffy Buttons (@SaffyButtons) reported

    @Plusnet I'm missing my online class! Any update on South Wales connection issues?

  • stayingaliveuk Michael de Groot (@stayingaliveuk) reported

    @Plusnet @MarkusDarkus83 It would be helpful to know what the specific detail of the outage was please? Please be more transparent with your customers.

  • MarkusDarkus83 Mark Sinclair (@MarkusDarkus83) reported

    @stayingaliveuk @Plusnet My guess. My router was 'connected', my packets were getting onto the Plusnet network all the way to London probably to the point to get off their network to the internet. You would expect redundancy in their network so probably a config or bgp routing error.