Plusnet Outage Report in Cranbrook, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Cranbrook, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Cranbrook, England
Latest outage, problems and issue reports in Cranbrook and nearby locations:
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Shanpagne
(@jarvis_not) reported
Anyone having internet issues? Are we under cyber attack? People from Plymouth to the North on SM reporting issues with Sky, PlusNet, KCOM and possibly other providers.
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elyob
(@elyob) reported
@smorgasbord My experience of PlusNet is generally excellent. However, when I have had an issue, their first line of defence on the phone is dreadful (as per most companies). When I've spoken to the right people they've gone far more than others.
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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The Fortress Of Miller-tude 💙
(@onthewayne) reported
@sweet_exile @plusnethelp 2 days!? (Now 3 days) Appalling from @Plusnet, no contact or update on your open incident. Simply dreadful customer service.
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Keyurem
(@Keyurem) reported
plusnet makes me wanna top myself honestly they charge people for this ****
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MrsAOchola
(@ochola_a) reported
@Plusnet my internet has not been working all afternoon and the customer service person said I may have to wait until 25th for it to b sorted out?? My daughter's school and my job depend on it! Read other people's complaints of you and some haven't had internet since last Friday!
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Catherine 🏴🇬🇧
(@katie4249) reported
@geordie_julie @MartinSLewis @MoneySavingExp We have just moved away from Plusnet as we had nothing but problems with slow speeds on fibre extra. Their technical and customer service is awful. All they ever do is threaten you with a £65 bill for engineers.
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Marcus 💙
(@marcuskerr) reported
@plusnethelp The issue I have is that this is the best service you can offer, the only fault is the lack of infrastructure investment. I'm sorry if the woeful speeds are embarrassing but you should try uploading a rendered video file for work using it. #plusnet #btopenreach #broadband
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01Kate
(@KatestarBarker) reported
@plusnet no internet at WF14 8 since Friday, engineer been and said bigger problem, yet customers had no update and still no internet when will this be resolved?
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Mark Thorley
(@MarkSharks13) reported
@TalkTalk Thanks for the reply, but my issue is actually with @Plusnet - the original tweet asked them for assistance, but not heard from them. @plusnethelp why are my speeds regularly 20 - 30mbps slower than the month before we switched to you?????