Plusnet

Plusnet Outage Report in Cranbrook, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cranbrook, Kent, England 11/29/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CatherineNikita Cat/Cath/Cattie/Catherine (@CatherineNikita) reported

    Hi @Plusnet we got our Internet back after many weeks last week and now its down again? Can you inform us if this is due to work in the area or something else, and when it'll be back???

  • citizenmike citizenmike (@citizenmike) reported

    @Plusnet it is impossible to contact you to raise an issue for my mother in law which is that she cannot access email since last Wednesday - please advise

  • whitefootprint Purple Kitty (@whitefootprint) reported

    @Plusnet notified you of house move weeks ago, booked in for new line install, then told the order got "stuck" so you had to cancel. Been asking for update almost 2 weeks, don't know if date is still booked & am moving this weekend. Needs sorting ASAP as I need broadband for work

  • BuzzBeardy Jabby Dodger (@BuzzBeardy) reported

    @Plusnet Are you having trouble with login or password reset that you know of for Plusnet mobile? Cant login and reset has a glitch, when you enter new password it refreshes and auto fills with a 5 letter word

  • gilbeynut James Frankland (@gilbeynut) reported

    @plusnet appears to be a mobile outage in TR11. So mobile network for the past few hours.

  • athenamae04 athena mae valencia (@athenamae04) reported

    @Plusnet i recently bought a new sim card from yourselves which i received on friday. for some reason i can’t make calls or send texts. i can however receive texts but i cannot receive phone calls. could you please help me with this?

  • Samshapter Sam Shapter (@Samshapter) reported

    @Plusnet we moved in to our new home on the 1st September and still no internet!! Groundsmen came and laid a new fibre line but didn’t use any protection around the cable so the cable was broken. 4 months have gone by and nothing!! Very disappointing 👎🏻

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • HamiltonG95 G-RACE (@HamiltonG95) reported

    Can't wait to get rid of @Plusnet and switch to Giganet. So tired of not being able to play games because of bad lag. Drives me mad.

  • MrStardust50 Alvin #VoteAnyoneButLibLabConGreen (@MrStardust50) reported

    @Plusnet Plusnet's 2023 resolution is to screw their customers even harder !!!