Plusnet

Plusnet Outage Report in Cranbrook, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cranbrook, Kent, England 03/05/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cranbrook, Kent, England

The most recent Plusnet outage reports came from the following cities: Maidstone.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Total Blackout
United KingdomCranbrook E-mail
United KingdomRoyal Tunbridge Wells Internet
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout

Community Discussion

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Plusnet Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tslytsly Tslytsly (@tslytsly) reported

    @Plusnet my broadband went offline on Sunday. been off or unstable since. BT have been and proven the line is fine. I've tried 3 different routers. No joy. But I cannot escalate the fault. Spent 1 hour on hold waiting for a manager, no manager avaliable. #poorcustomerservice

  • XFlonix Flonix (@XFlonix) reported

    @JL03MOO @garethadams @Plusnet To the cabinet, yes, not to the customer! Don’t tell me, your mobile phone has fibre internet too because the mast basestation has a fibre backhaul!

  • Richard11180090 Richard Kemp (@Richard11180090) reported

    @Plusnet Landline keeps dropping back to dial tone. Only cleared by incoming call. Broadband ok at 32Mb/s in day but 1Mb/s at night. Help.

  • garyburton45 gary burton (@garyburton45) reported

    @EmmaJessonTV @Plusnet Talk talk are bad enough there signal is always dropping

  • tslytsly Tslytsly (@tslytsly) reported

    @Plusnet ,the agent who tried to help me was very sympathetic. But he just could not get a manager to speak to me. I'm a network engineer, I know the fault is not with the line or router. I need this escalating so I can work. #poorcustomerservice

  • lankster2003 Chris (@lankster2003) reported

    @Plusnet Hi there, are there any known issues with the mobile network? My Dad has been unable to make or receive calls for 3 days

  • chlomay92 Chloë Jones (@chlomay92) reported

    @Plusnet cut my broadband off but never even sent me a single bill and I haven't been notified of any issues with my direct debit. Poor service. This needs to be fixed so I can work!

  • DrummingNut Mark Gardner (@DrummingNut) reported

    Hi I want to cancel my plusnet account, I have been on the phone for an hour but no joy please help@

  • JL03MOO Richard James (@JL03MOO) reported

    @garethadams @XFlonix @Plusnet Good to see an angry, misinformed warrior get brought down to earth by some simple googling. Thanks

  • NikkiS_MCSFS Nikki S. (@NikkiS_MCSFS) reported

    @Plusnet Appalling service from you #Plusnet. My elderly, recently widowed Mum has just switched to a new provider and you are refusing to allow her to port her landline number to the new provider. She is worrying herself sick about it.