Plusnet

Plusnet Outage Report in Cranbrook, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cranbrook, Kent, England 12/05/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BoltAndNut Tachart - Bolt & Nut (@BoltAndNut) reported

    @Plusnet your websites down???

  • watershipdown17 Rabbit (@watershipdown17) reported

    @Plusnet Any idea why my plusnet internet has gone down 4 nights in a row at 19:45 tonight, 20:35 ish yesterday?All around the same time.

  • rachael_barson Rae (@rachael_barson) reported

    Plusnet is a piece of ****. Every time I watch something late night it buffers aaallll tttthheeeee tttiiimmeee. Pls stop.

  • SilverdaleNorth SilverdaleNorth (@SilverdaleNorth) reported

    @Plusnet Tried everything...sim card out...and in another phone..tried divert..called many times this morning. I have 3 accounts..they will all be with another supplier by Friday. Terrible terrible service.

  • SilverdaleNorth SilverdaleNorth (@SilverdaleNorth) reported

    @Plusnet can't receive calls. 3 days now! Utterly ridiculous. Customer service!! Hahaha! Jokers!

  • greenster43 Andrew Green (@greenster43) reported

    @Plusnet 7 days since I requested a sim, 4 days without mobile access since you ported my number, still no sim, help please🤬

  • smartesthorse smartesthorse (@smartesthorse) reported

    @virginmedia and its been off and on all morning today! I pay you FIFTY TWO pounds neighbour has better service plusnet £32 why are you more than 50% more for inferior service please? Please explain your pricing

  • LouisePassarel4 Loisy3 (@LouisePassarel4) reported

    @Plusnet it's now 2 days that you're experiencing problems- users not being able to receive calls/txt yet there's no mention or update anywhere!? Yet u keep saying u will?

  • livsmelissa Liv (@livsmelissa) reported

    @Plusnet @plusnethelp shocking service, updated them that we was moving premises a month ago and promised we’d be up and running today. No internet and lost a full days work😤

  • specis specis (@specis) reported

    @Plusnet allo, are there any network issues? My plusnet router is showing as connected, but no websites or services are able to connect, same username as twitter handle