Plusnet

Plusnet Outage Report in Cranbrook, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cranbrook, Kent, England 01/23/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cranbrook, Kent, England

The most recent Plusnet outage reports came from the following cities: Maidstone.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Total Blackout
United KingdomCranbrook E-mail
United KingdomRoyal Tunbridge Wells Internet
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • OpticalFusion Dawn louise (@OpticalFusion) reported

    @virginmedia The engineer gave us his number to call if the connector he fitted doesn't work, he's said that if it doesn't work it will mean the cable will need digging up. I've paid full price for the service that hasn't worked. I've had a more reliable ADSL connection with Plusnet!

  • Delicaboy Richard Marsden (@Delicaboy) reported from Partington, England

    @360Chambers Unknown BT down, Plusnet down, 3 down for internet, thank goodness Kevin Bacon isn’t launching planes or shaving men across the network

  • VeganMama1993 Ashlee Perry (@VeganMama1993) reported

    @Plusnet It’s nothing to do with speeds. I can’t use it at all! And your staff keep making out like I’m lying. Disgusting service

  • RachelW89819919 Rachel Watson (@RachelW89819919) reported

    @Plusnet Shocking, shocking customer service. I left Plusnet in the middle of August however they have continued to take payment. No resolution despite almost being November. Repeated stressful calls to customer service with no resolution.

  • r_ashwell Rob (@r_ashwell) reported

    @Plusnet my broadband is up for renewal. Trying to contact the call centre to cancel but the number on the website doesn't work. What is the new one please

  • westhampete West Ham Pete (@westhampete) reported

    @Plusnet Messaged you 48 hours ago regarding broadband service issues and still not received any response. Outstanding customer service and support. # That’ll do

  • VeganMama1993 Ashlee Perry (@VeganMama1993) reported

    When your Wi-Fi is so bad you can’t even load the BT speed test but @Plusnet insist that the lines and connections are perfect and won’t send out an engineer to fix the issue or let you out of contract without charging you. 👍 🤔👏🏻 #dontchooseplusnet

  • secretspartacus Judy Hamilton #CEV #WearAMask 😷 #EnoughIsEnough (@secretspartacus) reported

    It’s now an hour past the call back time booked yesterday and 25 hours past the call back booked the day before and still nothing. Your so called “award winning customers service” is crap @Plusnet

  • andrewg84531838 Yul bryhir (@andrewg84531838) reported

    @Plusnet no signal whatsoever for the past month in the Manorbier Lamphey area, think I going to have to change

  • Smoken_Mirrors Jill Chambers (@Smoken_Mirrors) reported

    @o_burbidge @Plusnet @O2 Good luck! Hope you're not in the west end as I'm on Giffgaff which uses the O2 network and it's been consistently abysmal on three brand new handsets (Cowgate and now the A1 are appalling too.)