Plusnet

Plusnet Outage Report in Cranbrook, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cranbrook, Kent, England 01/17/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cranbrook, Kent, England

The most recent Plusnet outage reports came from the following cities: Maidstone.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Total Blackout
United KingdomCranbrook E-mail
United KingdomRoyal Tunbridge Wells Internet
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ouchena25 TheLegendofRenegade (@ouchena25) reported

    @suad_ah9 @bt_uk Their broadband speeds are good but their customer service is terrible! I've heard Plusnet are good for CS

  • bill_dowton Bill Dowton (@bill_dowton) reported

    @Plusnet Hi I’m having trouble with my wireless connection. Basically it keeps dropping out but my wired connection is fine. I’ve tried all the troubleshooting but conclude there’s a hardware issue. Can you help?

  • scottgriffin198 Scott Griffin 🏌⛳⚽ (@scottgriffin198) reported

    Hello @plusnet. Issues in winsford again. Alllllll dayyyyyy longggggg no connection. Sort your selves out. You are becoming the worst around quickly.

  • UKPam Pam McDonald (@UKPam) reported

    @Plusnet My internet/Wifi drops intermittently for only a split second. This haas been going on for weeks. Not sure if it is where I live that is the problem. Help would be appreciated.

  • WillBreckin Will Breckin (@WillBreckin) reported

    @Plusnet really disappointed with my service from Plusnet 😐

  • SofaSlurpa Mark Richard (@SofaSlurpa) reported

    Always had a great experience with @Plusnet , until they charged me £200 to cancel a contract for my mother in law who died recently. I set up the account up in my name because she had dementia. Nice!

  • twittfuckingsu1 twittfuckingsucks (@twittfuckingsu1) reported

    @Plusnet fix you're internet you useless *****

  • moldovia István Vilmos 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇱🇭🇺 (@moldovia) reported

    @EE I've recieved an email claiming to be from EE saying that there is a problem with my Plusnet account how can I know if this is from EE or a scam?

  • AnjCoder Anj Boakes🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@AnjCoder) reported

    @Plusnet we have no broadband in CF82 area. Is there an outage / problem?

  • R_D_Metcalfe Richard Metcalfe (@R_D_Metcalfe) reported

    @Plusnet hi, may I make a suggestion? On your website acct login page you ask for my "Username". But you refer to this as my "Account Number" in your welcome email. Please can you change your website to ask for my Account Number to reduce confusion/multiple login failures! Thanks