Plusnet

Plusnet Outage Report in Cranbrook, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cranbrook, Kent, England 12/06/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @Irenevolpina2 I'm really sorry about this, I can see we replied back to your previous Tweet on November 14th. Please feel free to send us a direct message along with your username if there's still an issue and I'll make sure that we're doing all we can to help out. - Adam - Plusnet Sheffield

  • helloitskelly_ Kelly (@helloitskelly_) reported

    @Plusnet hey, are there any reported issues with service in Sutton (SM2)? We can connect but trying to load or open anything is taking ages, and it's affecting TV streaming too. Thanks

  • BirkmyreJo Jo Birkmyre (@BirkmyreJo) reported

    @Plusnet I have sent a DM, hope you can offer a resolution.

  • FutterDaniel Daniel Futter (@FutterDaniel) reported

    @Plusnet hi I want to cancel my contract. I can’t dial your cancellation number as I’m deaf. Can you cancel my contract please

  • NayFUN6 NayFUN_ (@NayFUN6) reported

    @Plusnet Hey Plusnet I'm fortunate to be working from home but my Internet has been down since 11:30am I appreciate the extra time off but not sure my employer feels the same way. Any chance someone can help?

  • AquilaSamurai95 サミュエル・オケーン (@AquilaSamurai95) reported

    @NeonDanTV @Plusnet That's about double what I get...and our cabinet is only just down the hill. Yay town outskirt speeds 😐

  • cconnolly81 Christine Connolly (@cconnolly81) reported

    For a company promoting great customer service @plusnet has failed to deliver so far! They have cancelled my broadband account twice within the last 3 weeks, promised to call me back with an update but hasn't and charged me a set up for a new account that I didn't want!

  • voltoth Voltoth (@voltoth) reported

    @Plusnet Hi, Chris. I'm no longer a PlusNet customer but thanks for the offer. The speeds are limited by the infrastructure where I am in Cumbria. I get the same speed estimations regardless of provider.

  • SoggyMoggyComps Amy (@SoggyMoggyComps) reported

    @Plusnet Been connected with no Internet all day in LE3 2... but no reports of service outages. Any ideas please?!

  • Plusnet Plusnet (@Plusnet) reported

    @Chris59730511 Hi Chris, I'm sorry to hear you're thinking of leaving. You can contact our Retentions Team on 0800 013 2632, who will be able to assist you further as we're unable to cancel account over Social Media. - Curtis, Plusnet Sheffield