Plusnet

Plusnet Outage Report in Cranbrook, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cranbrook, Kent, England 01/26/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cranbrook, Kent, England

The most recent Plusnet outage reports came from the following cities: Maidstone.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Total Blackout
United KingdomCranbrook E-mail
United KingdomRoyal Tunbridge Wells Internet
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lb_aglow Fitz Patrick (@lb_aglow) reported

    Plusnet a truly hopeless. Internet is down and it’s impossible to contact anybody?! @Plusnet

  • mail2tprice Terry Price (@mail2tprice) reported

    @Plusnet Sent me a £75 reward card for signing up to another contract, which doesn't work. Endless calls to Cs to be told I have to contact the company 'Purecard' THEY use to send them! Disinterested CS passing the buck. Unacceptable! What happened to the brilliant Plusnet I had?

  • abebourne53 Andrew Bourne (@abebourne53) reported

    @campbellclaret @FenCoul At the moment Plusnet aren't applying them. Don't let me down, there's a marketing opportunity here.

  • JulianArthurs71 Julian Arthurs (@JulianArthurs71) reported

    @Plusnet if your going to charge me double what you charge everyone else do you think you could provide an internet service?

  • barryrr2012 Barry Richards (@barryrr2012) reported

    @Plusnet wow! Went on to uswitch yesterday to switch from sky... no problemo and take 24.99... then message says it's been delayed call this number or go to the help CAN'T GET AN ANSWER FROM ANYWHERE. RUBBISH

  • fletch1002 🐧 Fletch1002 🐧 (@fletch1002) reported

    Anyone else with @Plusnet in #glasgow having internet issues?? My network dropped suddenly

  • AMLeditorial AMLeditorial (@AMLeditorial) reported

    @Plusnet Oh, thanks. After tweeting, I realized that the problem might be a thunderbird update, and I resolved the problem. But it would be helpful to have a place to check that there are no issues.

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • InspectorsClews Oodles (@InspectorsClews) reported

    @HM_Dec90 @Plusnet Hi, mine is doing the same thing. Just randomly disconnecting. Then two minutes later reconnecting. It’s infuriating, and not the service we deserve.

  • Plusnet Plusnet (@Plusnet) reported

    @iamduncan I can see that you have since discussed this with our technical support team and an engineer visit has been arranged so that this can be investigated further. Please get in touch on here if there's anything that you'd like to discuss in the meantime. Regards, Emily Plusnet Leeds