Plusnet

Plusnet Outage Report in Consett, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Consett, County Durham, England 02/25/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Consett, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Wallsend and Crook.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Plusnet Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • xkatie_morganx katie Morgan (@xkatie_morganx) reported

    @Plusnet Hi, still not working, still saying I have no service 🙄

  • maestropetr76 petr h (@maestropetr76) reported

    @Plusnet Hi Emily in past 6 days I have restarted device as many times as I haven't done in year. And No still Is NoT working. Turn off sim out NOT working. Flying mode Not working. Manual network Not working. So what did yr team fixed?

  • DizziPixxi DizziPixxi (@DizziPixxi) reported

    @A_Lansbury_Ltd @SkyUK I think that they’re all about the same, ie give us your money. It depends where you live regarding high speed or even half decent speed broadband. I can only get a copper wire connection unless I go with Virgin, (not happening). Plusnet has UK based help.

  • WardleAlexander Ian Alexander Wardle (@WardleAlexander) reported

    @EmjayRox1 @Plusnet Hello I'm having the same issue with Plusnet mobile what can we do about it?

  • Plusnet Plusnet (@Plusnet) reported

    @LouiseA17186459 Hi Louise! So line rental costs are essential for a broadband connection. The broadband service runs on the same line as the phone so this is necessary for either or both services, if that makes sense. Let me know if you've got any other questions about this! - Cal, Plusnet Leeds

  • Plusnet Plusnet (@Plusnet) reported

    @TolhurstRob company, BT, we would be able to waive any early termination charges. If this is something that you would like to discuss, please give our Customer Options team a call on 0800 013 2632 Regards, Emily Plusnet Leeds 🌞

  • DogyoungJ John (@DogyoungJ) reported

    @Plusnet I wouldn’t know what the correct complaint procedure is I asked two of your team yesterday neither knew

  • lowedw Dan (@lowedw) reported

    @Plusnet Appalling customer service ... been waiting for my call to be answered for over 35 minutes so far!

  • Plusnet Plusnet (@Plusnet) reported

    @maestropetr76 and let me know if it's still not working after the restart. Regards, Emily Plusnet Leeds 🌞

  • ADMason Andy Mason (@ADMason) reported

    @Plusnet Hi, any known issues in BS30, please? Broadband’s been down for a few mins now - flashing orange light on the router? Cheers 👍