Plusnet Outage Report in Consett, County Durham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Consett, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at Plusnet
Plusnet is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (69%)
-
Wi-fi (13%)
-
Total Blackout (12%)
-
E-mail (4%)
-
Phone (1%)
-
TV (1%)
Live Outage Map Near Consett, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
-
Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
-
John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
-
Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
-
John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
-
Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
𝓜𝓻𝓼 𝓟𝓾𝓶𝓹𝓱𝓻𝓮𝔂 🟥
(@tricki_woo) reported
@plusnethelp changed to plusnet, and supposed to switch over today. BT stopped service, but plusnet not working. No indication how long this will take. Not the best of starts...
-
Candy brewer
(@C4NDYB) reported
@plusnet calling again on another number and still holding with the worst music ever! Your company is terrible at sorting out issues, once you have your customers money you really dont care
-
Berair
(@yaberair) reported
@Plusnet BAD services. Switched provider as promised better services by you. You promised come in, the minute my provider stops. Chasing you 4 two days after my provider stoped. When you finally answered you said your engineer informed you, i can only get wifi in 4 weeks time
-
emma bosanko
(@emmabosanko) reported
@plusnethelp Just writing to say what a shambolic service Plusnet offer. Cancelled our broadband despite telling them our house move date has changed days ago, leaving us with no Internet for 12 days and no real solutions how to solve this! Awful!
-
Mal Williamson
(@CreatorCoach) reported
A busy Friday afternoon with loads to finish off from a week of new clients, new uploads and new web apps. No - let's spend the whole time arguing with O2? Got 2 months bills back and a new sim on its way fron PlusNet. Bye bye bad customer service, hello weekend!
-
Sam
(@sgch) reported
@icklenellierose Hey I actually have Plusnet - there’s a known issue where the 5ghz network just doesn’t work on the hub. A quick fix is to split your networks and just use the 2ghz, but we just bought a Nest WiFi router and switched off the WiFi on the Plusnet hub.
-
Charlie
(@its_charlie_ere) reported
Sort your pissing Internet out @Plusnet. Straight talking internet eh. Well it’s not working and it’s pissing me right off is that straight talking enough
-
Stuart McCarthy
(@mccarthy_stuart) reported
@plusnethelp Hi - my broadband is due to be connected at midnight tonight and had an email saying my question closed and order cancelled as I no longer want to be with Plusnet! No idea what's going on. I need my WiFi set up as planned. Can someone please help?
-
Jenny Clifford
(@jennyclifford15) reported
@Plusnet Friend dying of cancer, has only a few months left and has no phone. have tried to sort this three times over the last year but the people on the other end of the phone don't listen. This is disgusting service
-
Candy brewer
(@C4NDYB) reported
@Plusnet No your not at all, you keep people hanging on the phone for over 1/2 hour then pass from pillar to post. Your service is atrocious