Plusnet

Plusnet Outage Report in Consett, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Consett, County Durham, England 01/27/2026 07:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Consett, County Durham, England

The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne and Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomCrook Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnHughesIT John Hughes (@JohnHughesIT) reported

    Pinging loopback and pinging the router both show nothing wrong inside the machine or the local network - the problem is within the Plusnet network.

  • peterwa98577307 XRPete (@peterwa98577307) reported

    @Plusnet **** service Overpriced crap

  • LockEllie The Vegan Tester Ⓥ (@LockEllie) reported

    And to cap it off my complaint has been closed without anyone making any contact with me at all. So glad I'm moving to @Plusnet ! @bt_uk I can't believe how much things have changed, the most awful 'customer service' I've had for a long time.

  • Bramzabog bramza (@Bramzabog) reported

    Bro @Plusnet is so bad. I've had it for at least 2 years and it disconnects every day at LEAST 5 times a day

  • joy__miriam Joy (@joy__miriam) reported

    @Plusnet But not when you find out how heartless you are. I had to increase broadband April at start of pandemic because couldn't get through to tech support and speed had plummeted. Now being charged early exit fee to leave after over five years. Will never return.

  • theodore_bagwe Theodore Bagwell (@theodore_bagwe) reported

    @Plusnet The emotional rollercoaster was extreme- I’ve been dealing with your support department for two weeks trying to get our internet connection to work.

  • wilsonabs Abs Wilson (@wilsonabs) reported

    @Plusnet my router appears to have given up overnight (power light not even on) - have checked power etc. Think it needs replaced? Any help appreciated, I have sent a DM

  • tomfenn8 Tom Fenn (@tomfenn8) reported

    @RealKishanGohil @virginmedia @SkyUK The same ones I had with Virgin. The service was intermittent and upload speeds appalling (1.7mb/s on best days). Service staff who wouldn’t admit the problem was on Virgin's side. Dealing with support with Sky just as poor. I hear Plusnet, even though pricier, offer better serv.

  • matthewan56 David matthewan56 (@matthewan56) reported

    @Plusnet wild ride you killed my brother April 28th forced to go in work in sheffield plusnet office refused work from home due to money constraints and advsed dont work dont get paid You killef him so you horrible company wild ride indeed will see you in 2021

  • DeeJWatto Denise Watson (@DeeJWatto) reported

    @Plusnet thank you to a lovely lady called Jess Moore who work’s in customer support. Since the begging of December she has been calling me and advising me on how to fix the disconnection my broadbands keeps having. On Tuesday an engineer came out and I do believe it has worked