Plusnet

Plusnet Outage Report in Consett, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Consett, County Durham, England 01/16/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Consett, County Durham, England

The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne and Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomCrook Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    @Plusnet worst internet provider of all time goes to Plusnet never have I dealt with such incompetent idiots

  • AJWombat78 AJ (@AJWombat78) reported

    To clarify, Plusnet have not let me down. Openreach have not fulfilled works, not kept appointments and not returned calls.

  • Michelle8772 Michelle Crompton (@Michelle8772) reported

    @Plusnet I wonder if you could help please. I joined in 6 months ago and initially my download speed was 40 mbps. I have just done a test and it is down to 5. This has been going on for about 5 days. Thankyou.

  • AJWombat78 AJ (@AJWombat78) reported

    To clarify, Plusnet have not let me down. @openreach @OpenreachHelp have let me down. Not fulfilled work, not returned calls, not attended arranged appointment s and not explained anything.

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    @Plusnet just because we asked to speak with the ***** grinder instead of the monkey we were cut off. Rude.

  • theodore_bagwe Theodore Bagwell (@theodore_bagwe) reported

    @Plusnet I would never recommend Plusnet - awful, truly awful.

  • RodgerMeiklejo3 Rodger Meiklejohn (@RodgerMeiklejo3) reported

    My friend is 82 years old we reported a fault to Plusnet on the 20 November. Her internet connection speed is now .3 well below the minimum allowed by law. Today New Years Eve Plusnet phoned to talk her through the problem. What a joke.

  • RodgerMeiklejo3 Rodger Meiklejohn (@RodgerMeiklejo3) reported

    Plusnet reduces 82 year old Pensioner to tears. What is the matter with this company. The Managing Director should visit the Isle of Colonsay to see for himself just how bad the situation is.

  • tomfenn8 Tom Fenn (@tomfenn8) reported

    @RealKishanGohil @virginmedia @SkyUK The same ones I had with Virgin. The service was intermittent and upload speeds appalling (1.7mb/s on best days). Service staff who wouldn’t admit the problem was on Virgin's side. Dealing with support with Sky just as poor. I hear Plusnet, even though pricier, offer better serv.

  • robjohnsinfo Rob Johns (@robjohnsinfo) reported

    My #plusnet broadband is down today. All lights are on but devices kept hanging. Hopeless trying to contact anyone by phone - kept on hold subjected to endless, mind numbing Christmas music. Very poor customer service. What to do? 🤔 @plusnethelp