Plusnet Outage Report in Consett, County Durham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Consett, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Plusnet
Plusnet is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Consett, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Kelly
(@Saltnpepper4eva) reported
@JennyBratty @Plusnet I’d also think about telling @Plusnet you can’t afford your current contract. They have. Legal responsibility to help you where they can, they might be able to reduce the contract you’re already on. Eg Circumstances have changed since you signed the contract
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X23
(@x23ml) reported
Hi @Plusnet please can you sort out my broadband. It keeps dropping. Speed also varies. I've Txt HELP several times. Fault with line one moment, no fault with line the next... Never had any problems up until recently...
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Jovi Mullen
(@JoviMullen) reported
@Plusnet hi, our broadband price has increased without any notification. We would like to discuss this or cancel as we can get a better deal elsewhere. Can you advise what I can do?
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Addzeey👨💻🎨Comms Closed
(@addzeeyy) reported
@Plusnet My internet has still been having issues, though not as much, and my internet is currently dropping every like 5 mins, can’t believe I even have to pay for this months considering how bad it has been 😓
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ME
(@TCTweeting) reported
@Plusnet - you're all talk and no support. How can I cancel my service with you? Without any penalties.
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Clive Wright
(@mistermemoryman) reported
Bloody useless telephone service yet again from @Plusnet. #plusnet
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Siobhán Foley
(@foley_siobhan) reported
@Plusnet @OpenreachHelp DAY 58 WITHOUT BROADBAND!Are you sending someone out to connect my broadband today or am I going to have to wait another three weeks for your award winning customer service?I should have gone live 6 weeks ago today #WhenWillSiobhsnGetBroadbandPlusnet
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Sith lord
(@nextgenste) reported
Plusnet routers are garbage homehub 1 and 2 only 1480 mtu better of using another like netgear of asus
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🇺🇦 🇬🇧🇪🇺
(@cricketfan82) reported
@Plusnet I'm currently a mobile customer of yours. I've now got a 5G phone. Do you offer 5G services? Thanks
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Nadeem Naz
(@NadeemNaz) reported
@GarethKendall @Plusnet Literally in the same limbo. Wondering if I change providers, would it work for say @EE ? Or is this just a Plusnet issue?