Plusnet

Plusnet Outage Report in Consett, County Durham, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Consett, County Durham, England 12/26/2025 12:10

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Consett, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ColinPettit Colin Pettit (@ColinPettit) reported

    @plusnet Why am I getting problems with accessing certain websites as they think I am located overseas rather than in the UK

  • john_seto John Seto 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 🚴‍♂️ ✈️ 🚅 (@john_seto) reported

    @Plusnet Thanks. It's not causing a major issue. Can I add that over the pandemic the service I've received has been impeccable especially, my wife and I working and child doing online lessons.

  • UKHypnotherapy Business News (@UKHypnotherapy) reported

    if you are considering using @Plusnet for broadband then save your money. the service is terrible. if you enjoy your internet being slower than a mobile phone, and bad customer service then use them, but if you want a professional service then look elsewhere

  • UKPam Pam McDonald (@UKPam) reported

    @Plusnet I am having trouble changing my password. I tried to reset my password but something went wrong. How can I change my password when I don't get an email to hep me reset it. I am going round in circles. I have no idea what my old one was so - stalemate

  • MikeHar75956227 Mike Hardy (@MikeHar75956227) reported

    @Plusnet based on my experience today and other occasions in the past 12 months I have to say that your claimed award winning customer service is award winningly appalling. 😡😡😡

  • Anthonyforshaw3 Anthony forshaw (@Anthonyforshaw3) reported

    @Plusnet my career phoned over my bill. As they was supposed to be down as someone who is allowed to handle my account. I am ill in hospital and the person in the phone was very un helpful.

  • lezmar63 *** martin (@lezmar63) reported

    @Plusnet It's just old, at times slow, and needs resetting quite often.

  • UKPam Pam McDonald (@UKPam) reported

    @Plusnet I have now managed to change my password. Please would you now explain to me why it is impossible to speak to a human at Plusnet support line??

  • MeadsDanny Danny meads (@MeadsDanny) reported

    @Plusnet Hi, just wanted to ask if you’re having problems with email as I can’t send or receive email atm. Cheers.

  • Jonatha45593637 Jonathan Bassett (@Jonatha45593637) reported

    @Plusnet hi, we're having issues with our Internet connection. We should be getting download speeds 58-72mbps & upload 17-18mbps. The minimum guaranteed speed is 54.2mbps. I've done a speed test and we're getting download 21.64mb/s & upload 1.84mb/s. Why is this? Thanks.