Plusnet

Plusnet Outage Report in Consett, County Durham, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Consett, County Durham, England 02/13/2026 15:40

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Consett, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Wallsend and Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • signoralbertoli SignorC (@signoralbertoli) reported

    .@plusnet need router moved. phone waiting time constantly over 20/30 minutes. phone message says to go to website. website says call first or leave instagram message. instagram message says call first or fo to website. Who designed your customer service? Franz Kafka?

  • AlisonMLees Alison Lees (@AlisonMLees) reported

    @Plusnet It's moving over to Greenby, and in 2 years' time Greenby will probably start charging for it. That's a bad move. As soon as it's moved over to Greenby, I stop being tied to plusnet. If I were you, I'd cancel the move to Greenby, and keep customers tied in with the free email.

  • chattymonkey Glenn (@chattymonkey) reported

    @Plusnet Your customer service appears to have deteriorated. (The main reason I am with you) When did call waiting times start to exceed 20 mins? Was it when you were bought by BT? Not really good enough.

  • GeniusLUFC Genius (@GeniusLUFC) reported

    @c8lzero @Paulguno @Plusnet Legend! Fixed it! I actually went with cloudflare 1.1.1.1 and 1.0.0.1 was something I'd been meaning to setup for ages and just never got round to

  • 1884Ben ben 🦊 (@1884Ben) reported

    @LestahGeorge @Plusnet oh no you might not be able to watch west brom **** all over us 🫩

  • Jesusnumba1fan FFTV Crypto (@Jesusnumba1fan) reported

    @discodavebaker @Plusnet Plusnet is down nationally

  • lzgtskllz L🩷 (@lzgtskllz) reported

    @RareAxies @Plusnet They don’t even answer. Awful service. Worst customer service too

  • lilnitticus Joshua Lake (@lilnitticus) reported

    @Plusnet why do I pay for gigabit Ethernet for it to go down out of service hours and have no help whatsoever?

  • c8lzero c8lzero (@c8lzero) reported

    @Jimmc82 @Plusnet Plus net has a DNS issue. If you set your DNS to Google 8.8.8.8 on your router under Advanced Settings, IPv4 Config by turning off Auto DNS Servers and entering 8.8.8.8 as primary it will work until they are back up

  • pertinaxone Jason Monk (@pertinaxone) reported

    @Plusnet Why is my broadband now giving an EE login screen???? WTF?? After the greenby debacle - still not right - now this!! #NotHappy #CustomerComplaint