Plusnet

Plusnet Outage Report in Consett, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Consett, County Durham, England 01/10/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Consett, County Durham, England

The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne and Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomCrook Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Plusnet Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gentoopb66 Peter Bustin (@gentoopb66) reported

    @f33lthesun @Plusnet They are such a **** provider its beyond belief ! Dont dare leave them - they will screw you down with fines and take your benefit money. @Plusnet

  • kilngranny Patricia Millar 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kilngranny) reported

    @billykayscot In a poor signal area where I live. Plusnet suits me fine

  • ljredux Lee John Moore (@ljredux) reported

    no sign of promised refund. Time to contact ombudsman and start making a lot of public noise about this. Billing issues are a common problem with @Plusnet, particularly when contracts are renewed. The repeated incompetence causes real stress and anxiety for its victims.

  • LordPeterLord Peter Lord (@LordPeterLord) reported

    @plusnethelp Hi. I'm a recently new plusnet customer. I haven't reviewed the £75 gift card perk as of yet. Do I get this at the end of my first year's contract?

  • loumca0383 Louise McKeown (@loumca0383) reported

    Our @Plusnet broadband has always been bad but the last few days it’s been awful!! Not one signal thing will load when connected to it 😡😡

  • SpareMe_theBull Spare me the bull (@SpareMe_theBull) reported

    @sir_frankuk @Mexico1978R @virginmedia Don’t sign up to anything with the Virgin branding. Talk Talk is equally dire as is BT. Good talkers but if things go wrong not only are you on your own they will make it much worse. Ironically, Plusnet which is owned by BT has great customer service and telecom engineers.

  • Daniell77478292 Thomas Davison (@Daniell77478292) reported

    @Plusnet I rang and spoke to someone last month and cancelled my 30 day rolling contract, been billed again which will fail and you's will give a late charge, which is your teams fault not mine& the account is showing the next bill is due next month

  • RuthEllershaw RoofyToofy💙 (@RuthEllershaw) reported

    @Sandbach Happy 2 help. U helped me when you were our local AM in Denbigh. I'd been affected by the St Asaph floods. I fled my house in the clothes I stood up in. No ID. You helped sort out my broadband, when Plusnet were grossly difficult, so i could get my life sorted again. So gratefulx

  • parami parami 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈#WhyNotScotland (@parami) reported

    Anyone use plusnet fibre broadband? I’m still looking at deals for new flat as @VodafoneUK can’t help

  • Catherine_Muw Catherine (@Catherine_Muw) reported

    @Plusnet Signed up for Plusnet mobile and provided PAC. Sim received yesterday. Email today that it’s activated. Still on old network. Can’t login to Plusnet Mobile online using my mobile number and the email address you used for the confirmation. Can you sort this please?