Plusnet

Plusnet Outage Report in Consett, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Consett, County Durham, England 11/27/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Consett, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • wchabitus socialjustice (@wchabitus) reported

    @Plusnet is there a problem in North East London. Cannot log on to broadband in the past hour amd a half...

  • apbmth Adam Pooley (@apbmth) reported

    @plusnethelp @Plusnet seems like you guys are having DNS issues. Changed my dns server on my devices and all is good. Rebooted prior.

  • lozenge_happy Loz (@lozenge_happy) reported

    @Plusnet @plusnethelp internet issues this morning... recorded message when put through to tech support says there are issues across the board... Can you tweet about this so your customers are aware?

  • LaurenMirzai Lauren Mirzai (@LaurenMirzai) reported

    @Plusnet @plusnethelp any chance of an update as to when the DNS issue will be sorted? Can’t change the settings on my work laptop and have work that needs done!

  • FranklyWrites Katherine Franklin (@FranklyWrites) reported

    @Plusnet my internet is down across all devices despite the hub being blue. Are there any faults at your end? I can't use your troubleshooter because we don't have a landline.

  • BrophersGrimm The Brophers Grimm (@BrophersGrimm) reported

    @BagsTweets_ @Plusnet It’s a DNS issue bud, if you change your DNS server on your devices to 8.8.8.8 you should get reconnected.

  • durhamchris1983 Chris (@durhamchris1983) reported

    @WYeates @Plusnet You think @plusnethelp would just put an announcement out. Basic customer service. Useless

  • jamesrobguy james (@jamesrobguy) reported

    @Plusnet im trying to get into your website to pay for a bill. It is not loading up. I don’t have any problems with any other pages for other things. #help

  • EvolEyes Bruno Simões 🦎👁🐍 (@EvolEyes) reported

    It looks that @Plusnet decided that a bad service was not enough and decided to provide no service at all. @plusnethelp doesn’t answer the phone either..... great way to start a work day...

  • nonospark Warren (@nonospark) reported

    @plusnet @plusnethelp is it much use calling this morning? Seems like major issues