Plusnet

Plusnet Outage Report in Consett, County Durham, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Consett, County Durham, England 02/23/2026 03:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Consett, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Wallsend and Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • _mikebradbury_ Mike Bradbury (@_mikebradbury_) reported

    Ahh @Plusnet, I cannot understand why you continually fail to deliver a consistent and reliable broadband service. The past year as your customer has been well, just rubbish. I’m lucky if I get 13mbps down on my “80mbps” line. Well under the 55mbps you say I should be seeing.

  • migormley MichelleFlynn| Michilin Fhlionn (@migormley) reported

    @BTCare hi bt. Can you advise on how early I should sign up for new service? I need to ensure zero disruption to my service as I'm working from home. I'm with @Plusnet until 13th Oct which I will be cancelling. Again critical that no break in service

  • Plusnet Plusnet (@Plusnet) reported

    @caroloncq Hi Caroline, I'm sorry to hear you're having issues accessing your account. What specifically are you have difficulties with? -Tony Plusnet Sheffield

  • Jtucker___ Jack Tucker (@Jtucker___) reported

    @VinyDiamondOG @Plusnet are your cables made with ******* silly string or some ****

  • MrsKage89 Carly Ann Jones (@MrsKage89) reported

    @Plusnet i need someone to cancel my renewal, can someone get in touch ASAP please

  • ShandyBassss Rachel Roberts (@ShandyBassss) reported

    @Plusnet I’ve had no internet all week and haven’t had the time to contact you (I work far away and long hours), I have an online application to fill in before Monday and I can get through on the phone - PLEASE HELP ME???! I’ve also been paying through the nose for this service

  • LCJohnson79 Liam Johnson (@LCJohnson79) reported

    @Plusnet My phone line went dead again last night and it’s the same this morning so obviously still no broadband. Any update on what’s happened please and when the problem is likely to be resolved?

  • joshevanz Joshau Evans (@joshevanz) reported

    @Plusnet is plusnet down in my area?

  • CallMeConflict Conflict. (@CallMeConflict) reported

    @Forsvk3nttv @TheLilyFae @Plusnet sounds like they have reset the DLM, making it faster but more unstable for up to 10 days while it stabilises....

  • UpTheLilywhites Ozzie (@UpTheLilywhites) reported

    @Plusnet Hi. I received a chq through the post from you guys today for £49.95. It has a reference No on the letter. The letter states that I'm due a refund as some of the discounts applied when I was a customer not being right. Is this a legitimate cheque?