Plusnet

Plusnet Outage Report in Consett, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Consett, County Durham, England 01/31/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Consett, County Durham, England

The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne and Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomCrook Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Terence10469556 Tigereaver (@Terence10469556) reported

    @Plusnet This is like deja vu, lip service - let me see what I can do and then radio silence. I'm done, will get Sky to sort out a broadband connection for me.

  • DanielCogoi Daniel Cogoi (@DanielCogoi) reported

    @Plusnet I am just being told by one of your representatives that the fact I cannot ask a question in the Plusnet forums - despite being a customer - is not an issue. Are you trying to hide that people have issues? I just want to ask other members a question and I cannot do it.

  • br1mcg 🇺🇦 brian McG #StaySafe 💙 🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@br1mcg) reported

    What I learned this morning: Never upgrade or change package with Plusnet online. What I thought was a saving of £8pcm turned out to be an increase of £12 due to a loyalty discount on my current package being binned. But they don't tell you that. One call to them sorted it out.

  • Paul_M_Clarke Paul Clarke (@Paul_M_Clarke) reported

    @Plusnet Hello, thanks for reply. It has been rearranged and issue resolved today. Just frustrating taking a day out of the office and the engineer didn't come. I believe I will receive compensation for a missed appointment.

  • krimisukrainian Dave 🇺🇦 brexit clusterfucк #FBPE #FBPA 3.5% (@krimisukrainian) reported

    @Plusnet Hello, just set up a new account with you but I can't see where to set up your webmail service.

  • chrissiferWIN Chris Brooke (@chrissiferWIN) reported

    @Plusnet any issues with broadband? Ours have just cut out suddenly?

  • BenMyatt74 Darksider  (@BenMyatt74) reported

    @Plusnet Openreach had an error in their system which indicated could not get FTTP. This error has now been corrected and I want to get faster full fibre broadband as I need it for work. Problem is that I recently extended my contract with you as I thought speed was fastest (1/2)

  • nikize0 NiKiZe😷 (@nikize0) reported

    @Plusnet No the site is working perfectly fine. It is your network that is broken (lacking IPv6) As such you do not provide internet access, claiming that you do and not providing IPv6, is simply fraud. Untill you fix your network (fix IPv6) you should stop claiming to give internet.

  • Plusnet Plusnet (@Plusnet) reported

    @AmberValleyInfo Hi there, I'm really sorry you're continuing to have issues with your connection. I can see a request was made to arrange a call divert on a new fault raised, which has been completed and should be active within the next 4 hours. -Tony Plusnet Sheffield

  • kaz_ross19 Karen Ross (@kaz_ross19) reported

    @plusnet what's wrong with the Internet today? Why no service?