Plusnet

Plusnet Outage Report in Consett, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Consett, County Durham, England 02/02/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Consett, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Wallsend and Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomCrook Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Chapmagod Charmaine Heskett (@Chapmagod) reported

    @Plusnet its very hard to run a business with no card machine, Internet and crappy landline any ETA on when our service might be restored??

  • siteadvice Jon Ewing (@siteadvice) reported

    @Plusnet We’ve been an hour without internet here now. Please can you post a service status. It’s clear there are a number of us who are being left in the dark about what to expect from today’s outage.

  • AbjectFailur3 Jason (@AbjectFailur3) reported

    @Plusnet Hi, seems everyone has their internet from you down and I'm the same. Can you get someone to sort it? Incredibly difficult to work from home with no connection.

  • Ginglebert Martin Knox (@Ginglebert) reported

    @AndrewGalvin14 @Plusnet Down in Ruislip....

  • jolyonralph Jolyon Ralph 🪨 (@jolyonralph) reported

    Seems the @plusnet customer service staff are all at Center Parcs today

  • MEG20050112 MEG20050112 (@MEG20050112) reported

    @Plusnet What is going on - no internet can’t get through on phone or your bot service to tell me if there is a fault - no response anywhere - what can I do?????

  • karlwilliams Deadlight (@karlwilliams) reported

    @pfrr @Plusnet haha, their network is down nationally! Why would they lie.

  • asmith_1979 Andy Smith (@asmith_1979) reported

    @Plusnet Broadband went down around 11:15 this morning. Shows connected but unable to get any web traffic. Any ideas?

  • RealLifeAccoun1 simonthepieman (@RealLifeAccoun1) reported

    @plusnet customer services says too busy to connect call and disconnects. Meanwhile a home worker (me) is disconnected from the internet #plusnet

  • MEG20050112 MEG20050112 (@MEG20050112) reported

    @Plusnet I need help and you are not repsponding anywhere