Plusnet

Plusnet Outage Report in Consett, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Consett, County Durham, England 11/25/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Consett, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ashleighviolet ????? (@ashleighviolet) reported

    has anyone else got a @plusnet router n is it not working atm? so crap ffs

  • Hannah7900 Hannah Lynn (@Hannah7900) reported

    @jlandpcustserv Nothing but problems from August changing bband from Plusnet to John Lewis (who use Plusnet) Latest - i asked to keep plusnet email rather than JL & they closed it by mistake! They reopened it but now I cant receive emails. Each time I call I'm on hold for 40 mins

  • Justoleponty Justin Morgan 💙 Join a Union Join Unite (@Justoleponty) reported

    @Plusnet You pride yourselves on customer service, yet I spent over an hour yesterday in a queue waiting to sort out an issue and gave up. The same thing is happening again this morning, so how are customers supposed to contact you to resolve issues???

  • mccarthy_stuart Stuart McCarthy (@mccarthy_stuart) reported

    @plusnethelp @Plusnet are you able to help me with this at all?

  • Kinglassielass Ange Wilkie (@Kinglassielass) reported

    @plusnethelp I am currently a Plusnet mobile customer and I wondered if you had any good deals combining mobile/broadband? My bb is due to end with another provider so looking for alternative

  • AlmasyKinneas Kinneas Almasy (@AlmasyKinneas) reported

    Never ever go near #Plusnet broadband. You've been warned.

  • JohnCoo15416974 Auld Tiko (@JohnCoo15416974) reported

    @JamieDevlin1888 Ah got shot o them Jamie and went wae BT which was equally shite !! Now ah’m wae Plusnet Superfast and don’t have a problem 👍

  • classcchicc Marsss⁷ 🧚‍♀️ (@classcchicc) reported

    @Plusnet FIX MY WIFI U SCUM

  • victoriaredrup Vickyabroad (@victoriaredrup) reported

    @plusnethelp what an absolute shocking service! Complaint outstanding for over 5 months! Broadband is useless and customer service is appalling- we are on count down to leaving Plusnet!!!

  • Hannah7900 Hannah Lynn (@Hannah7900) reported

    @jlandpcustserv Nothing but problems since August changing from Plusnet Bband to John Lewis (who use Plusnet) Latest - i asked to keep plusnet email rather than JL & they closed it by mistake! They reopened it but now I cant receive emails. Each time I call I'm on hold for 40 min