Plusnet

Plusnet Outage Report in Consett, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Consett, County Durham, England 11/08/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Consett, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AlixTraynor2 Alix Traynor (@AlixTraynor2) reported

    @MoneySavingExp Couldn't have been easier. Rang BT, answered all the questions, passed eligibility. The speeds will be slightly higher than those I was getting with Plusnet on faster fibre. You DO NOT get lower speeds or poorer service on the Essential plan. £15pm for 38mb or £20pm for 68-72mb.

  • HorseSpotter Michael 🐎 🍫 🏁 🎹🎹🎹 (@HorseSpotter) reported

    @MartinSLewis Firstly, I have been very lucky with Plusnet as my provider, unlucky with parent company BT and found TalkTalk the worst. Secondly, I have 7 email addresses I use for different accounts and only use the provider email for them. Thirdly, ALWAYS be prepared to walk away.

  • bawbagboarding Bawbagboarding (@bawbagboarding) reported

    @Plusnet so I can't view upgrade deals and even upgrade through the members centre ! But I can't cancel though the members centre ?

  • LouiseScott1377 Louise S🎩🏴󠁧󠁢󠁷󠁬󠁳󠁿🐟🌹💙 (@LouiseScott1377) reported

    Plusnet engineer booked for tmw. Bloody broadband issue now, car needs 2 new tyres yet kwik fit won't answer, slow fit more like. What's gonna be the 3rd thing to go wrong 🤔

  • PaulTho13724590 Paul Thomas (Fagioli) (@PaulTho13724590) reported

    @Plusnet if your not interested in good service go with plusnet the couldn’t organise a P…up in a brewery

  • Terzie Terzie (@Terzie) reported

    @MartinSLewis @itvMLshow You said if you're mid contract on broadband there is little you can do. I’m month 6/24 @ plusnet. Called saying I was having problems and considering cancelling. They gave me free hub2 router, cancelled old contract no fee and my new contract is £1 a month less for 2 years!

  • IsaacMassias Isaac Massias (@IsaacMassias) reported

    @Plusnet I have just signed up to a package which I would like to cancel. I have 14 days to change my mind but can find no way of doing so. I am travelling and unable to call you. Can you cancel this contract please. I will revert when I return. Thank you Clive Massias

  • Marcin56410594 Reder (@Marcin56410594) reported

    Part 3 Customer service advisor blaming me for not checking if direct debit is in place and advise to pay a cancellation fee to the debt recovery and then sign new contract with them again - ridiculous! Well done @Plusnet! Let the customer pay for your mistakes! #plusnet

  • AnnaKaling Anna 'Anner' Kaling 🐀 (@AnnaKaling) reported

    Very disappointed that @plusnet wants to charge me £40 to change my number to stop getting nuisance calls. I thought you were all about looking after your customer?

  • stevedosdedos Steven Dale (@stevedosdedos) reported

    @Plusnet All sorted by your fantastic customer service team.