Plusnet

Plusnet Outage Report in Consett, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Consett, County Durham, England 12/05/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Consett, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rupertcollier Rupert Collier (@rupertcollier) reported

    @natp80 @Plusnet @CloudWireless Yep it works well with a 4G Wi-fi router, I had that too before. Only thing is Sky needs landline based broadband for on demand stuff plus I found Netflix streaming quite poor. I would test it first if you can.

  • Old__Crusty Old_Crusty (@Old__Crusty) reported from Wigton, England

    @plusnet @plusnethelp why does it take so long to connect to get the system set up? Never seen such pathetic internet

  • TemeSevern Stephen Hitch (@TemeSevern) reported

    @Plusnet I re sign for a new 2 yr deal & contract. I ask for the number to be moved from old fax line to standard internal line. Done - then you close the whole thing down and throw me off as I don't have a phone line with you. You didn't think to mention this when I re signed?

  • CollmanSteve Steve Collman (@CollmanSteve) reported

    @Rosco_RS @plusnethelp I don't think they care to be honest. My router suddenly decided I'm in Germany (I'm in UK) after being switched off temporarily & now I can't access a lot of UK websites which is impacting my ability to work from home. Plusnet are ignoring my DM :( Hope they sort your issue.

  • Beanie904 Beanie904 (@Beanie904) reported

    @plusnethelp @Plusnet Wirelessly- it’s slow today, not as slow as yesterday when it just kept crashing out but still not the speed we pay for

  • amandam16804537 amanda morgan (@amandam16804537) reported

    @Plusnet Thanks for threatening me with a debt collector for my £3.04 bill which was a result of me switching contract with you. Tried to phone and lines not working. Unacceptable!

  • RedJolt Derelict Geodesic Dome☭ (@RedJolt) reported

    @Smokesniper I feel this would be a good feature for all helplines. “Hey, plusnet, turns out that while your systems had caused a really, really stupid problem, it was actually incredibly easy to fix, and I can’t believe you still haven’t got back to me tbh.”

  • Nemo01439240 Miss Loves-to-Knit 🧶 (@Nemo01439240) reported

    @Plusnet wifi down. Keeps flashing orange with the b symbol appearing?

  • DemonTomatoDave Dave Bulmer (@DemonTomatoDave) reported

    @AlanMartindale1 @Plusnet (I mean it would pass the time while the internet's down wouldn't it)

  • AndyNor55099018 Andy Norton (@AndyNor55099018) reported

    I've rang Plusnet 14 times totalling 7 hours of call time trying to sort the issue. I constantly get passed from provisioning, to technical, to faults in a vicious circle. Not acceptable at all. @plusnethelp @OpenreachHelp