Plusnet

Plusnet Outage Report in Consett, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Consett, County Durham, England 02/10/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Consett, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Wallsend and Crook.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend Internet

Community Discussion

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Plusnet Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • danger0usdays Theo ⎊ (@danger0usdays) reported

    @iIuvrobertsmith @Plusnet Heck! That's crap! 😫 Time to complain to the ombudsman? 👀

  • angelusmalusuk SJ (@angelusmalusuk) reported

    @Plusnet I'm not moving, and I'm not a customer yet. It was a question about a possibility because 18 months is a long time and I don't know if I'll stay here that long.

  • AnnPawley Mostly Motley (@AnnPawley) reported

    @Screwfix fyi Problem appears to be with Plusnet.

  • BonnyPrinceTim BonnyPrinceTimmy (@BonnyPrinceTim) reported

    @Plusnet Hi. Been on hold for over 1.5 hrs with the worst hold music imaginable. Can I contact someone as to why my order has been delayed? Thanks.

  • clairemorris92 claire phillips (@clairemorris92) reported

    @Plusnet how long does a customer have to wait for a response from you? Really NOT HAPPY

  • _jaspervdz Jasper van der Zalm (@_jaspervdz) reported

    @Plusnet #customerservice is #appalling. No broadband. Delay after delay. 2 hours on hold and still no further forward. #fail

  • hollylaws1989 holly (@hollylaws1989) reported

    Absolutely furious with @Plusnet - I’ve been waiting over 3 months for internet and still nothing! I call them weekly and seem to be forever waiting for call backs that never happen! I just want internet

  • secretspartacus Judy Hamilton #CEV #WearAMask 😷 #EnoughIsEnough (@secretspartacus) reported

    @Plusnet Award winning customer service? I don’t think so. I’ve been waiting for two promised call backs for two days now. Nothing. Please see DMs. NOT impressed. 😡

  • o_burbidge Owen 🎗 (@o_burbidge) reported

    Fed up of lousy signal across Newcastle with @Plusnet and so instead have applied for a new sim and gone to the dark side with @O2.

  • o_burbidge Owen 🎗 (@o_burbidge) reported

    @MarkGaze Yes! My work phone is O2 and it’s amazing signal. No issues, has visual voicemail and call forwarding (plusnet had neither), also get O2 rewards and other benefits. Plus had more Data (currently I’m tethering a lot due to the house)