Plusnet

Plusnet Outage Report in Consett, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Consett, County Durham, England 11/15/2025 12:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Consett, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • paulejhawkins Paul Hawkins (@paulejhawkins) reported

    Another year older. Feel like I'm 20, mainly because I'm without phone (broken) and home internet is on dial up speed (thank you @Plusnet) circa 1998.

  • johnfra10147433 john francis (@johnfra10147433) reported

    @MartinSLewis Plusnet £27.99PM owned by bt but half the price 75meg down a std copper wire , alias emails not the easiest to set up but all of the in all better than ripoff by

  • mcfccallum23 Callum McHale (@mcfccallum23) reported

    Your broadband is ****. @Plusnet

  • littlerich27 richie lennon (@littlerich27) reported

    @KateSlaterPR @Plusnet Had a nightmare for ages now. Should never had gone with them. Awful service, the never get back to you. Awful awful awful. Once the EVENTUALLY get back to me and I'm off. See ya plusnet.

  • LizzieRobinson8 Lizzie Robinson (@LizzieRobinson8) reported

    @jlandpartners I am getting really disillusioned with the John Lewis and Waitrose Organisation. I have given up with their broadband & phone offering. The last straw was being charged £50 for an engineer. Plusnet who run the JL broadband service are just awful - avoid.

  • choochielou louise o'connell (@choochielou) reported

    @Plusnet Hello, I've been on hold for over 30 minutes now, is there any way I can speak to someone regarding an urgent technical issue please

  • CharlieCorrish Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England

    @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

  • AdrianWalters67 Adrian Walters (@AdrianWalters67) reported

    @Plusnet @plusnethelp any chance of anyone answering your customer service line for broadband problems? Installed late and not working, been stuck on hold for 30 minutes

  • G79Rumi RumiG79 (@G79Rumi) reported

    @Plusnet Hi, can you please respond to my request- I have been waiting TWO WHOLE DAYS on someone to get back to me from your Help Twitter account- disgusting customer service!!!!

  • macduffintosh Mark Aston (@macduffintosh) reported

    @plusnethelp Hi Plusnet. I am left without internet at home when I switched to you (via your website)very recently & I was told you would update me with progress within 48 hours - that was approx 80 hours ago. I work from home and need this service urgently.