Plusnet

Plusnet Outage Report in Consett, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Consett, County Durham, England 02/16/2026 07:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Consett, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Wallsend and Crook.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • stevegaish stevegaish (@stevegaish) reported from Whickham, England

    @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sparkslabs_com Michael «*» (@sparkslabs_com) reported

    It's now 3 hours and no response from @Plusnet at all - neither here nor on DM, and no connectivity for 7 hours and no sign of things improving/changing. Lack of notification is bad enough, lack of response when you've f'd up is even worse.

  • gareth71 Gareth 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gareth71) reported

    @CruisingTheCut PlusNet aren't always the cheapest - but their customer service is excellent. I've been with them for broadband for many years, and recently moved my mobile phone to them as well.

  • matwatkinson mat watkinson (@matwatkinson) reported

    @plusnet when I really need to use my phone, no signal between Manchester & York. I’m on a train with WiFi. Difficult to understand

  • YACA_UK Yet Another Canal Adventure (@YACA_UK) reported

    @CruisingTheCut Ah, well you see there's the problem... reliable you say, not a silly price... and with good service... Good Luck! The likes of Sky, Plusnet, TalkTalk, EE/BT, Zen - all rely on OpenReach to install and resolve customer issues. Virginmedia use their own fibre and cable.

  • Quinny1808 Ken Quinn (@Quinny1808) reported

    @Plusnet Joined you because your advertise heavily. Left Virgin because of price but had no issues in 3 years. Rung your helpline and gave up waiting after 30 minutes. Can you at least have the decency to acknowledge this? Issue is in WF5 area. (2)

  • baldbookgeek William James (@baldbookgeek) reported

    @Plusnet my internet is running so slow hasn’t been right since it want off at random a few days ago

  • cassans Cassandra (@cassans) reported

    @plusnet now in day two of no internet since it went down on Friday morning. Seems to be a national issue but only messages I'm seeing are claiming it is resolved. #plusnet

  • lewisgault891 Lewis Gault (@lewisgault891) reported

    @Plusnet hi I am having issues for the third time my hub is flashing orange can I get some help

  • Erestyn Little Miggys Massive Header (@Erestyn) reported

    @rachcoon @Plusnet Oof. In that case they haven't a leg to stand on. Tell them where to shove their service and go elsewhere.

  • fineheaux Thatfineheaux (@fineheaux) reported

    @Plusnet what’s going on with your service? My broadband is currently down with no warning