Plusnet

Plusnet Outage Report in Consett, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Consett, County Durham, England 11/26/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Consett, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cosplaycleo Cleo Little (@cosplaycleo) reported

    @Plusnet Internet gone down again. Hasn't been that long since it was supposedly fixed last time... starting to find your service to be incredibly poor

  • LizPippett Liz Pippett (@LizPippett) reported

    @Plusnet . Already a customer. Can i upgrade to fiber but not include line rental . Thanks

  • Woolystone Ben Woolston (@Woolystone) reported

    @esarty @Plusnet I told Plusnet I was moving the next day (we had little notice). They didn’t cancel our old internet for 2 weeks and were due to charge us until I complained. They said they would give me my money back but called it a “goodwill gesture”. IT WAS MY MONEY!

  • asidetheory A-side Theory (@asidetheory) reported

    @Plusnet Hi, i wish to continue with your service but can i stay at the current price of £22 if i renew for another 12 or 18 months?

  • ciare29 Clare (@ciare29) reported

    @Plusnet I'm trying to set up firewall (low) on my broadband but it keeps saying error occurred. Please help.

  • Meowowowowowoww katmeow (@Meowowowowowoww) reported

    @Plusnet hi my internet has been down since lunchtime, can you see what is wrong at your end?

  • Nicki0686 Nicki Symonds (@Nicki0686) reported

    @plusnethelp @Plusnet brand new internet and a consistently terrible connection. Wfh nightmare!!!

  • SecretlyC Secretly Ce'Nedra (@SecretlyC) reported

    @Plusnet Apparently I owe you 1p which I can’t pay you online as it’s too small an amount and you’re going to send it to collections if I don’t pay. Help please?

  • arnold_hamish Hamish Arnold (@arnold_hamish) reported

    @blogmywiki I had issues with Giffgaff all summer. I'd have full 4g signal but no data anywhere with lots of people -capacity issues with masts perhaps? As an aside, I've switched to Plusnet mobile. They use EE and are much better and cheaper.

  • Plusnet Plusnet (@Plusnet) reported

    @kateaNgryffsDad I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.