Plusnet

Plusnet Outage Report in Consett, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Consett, County Durham, England 12/29/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Consett, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Abii_Mae Abi (@Abii_Mae) reported

    @Plusnet I've sent a DM. My internet is once again not working. I'm sick of this.

  • Smiler_889 Jamie Lee Goodchild (@Smiler_889) reported

    So now happy customer in regards to @Plusnet resolving my complaint with a month's free broadband. Thank you @Plusnet for more then "I'm Sorry" 👍

  • james_lewis James Lewis (@james_lewis) reported

    @plusnethelp our new broadband service has worked for approx 45min before the Internet stopped again, not great! This is the 21st Century, where is uninterrupted-or-near switchover? @Plusnet

  • arjaysviolinist Rob Jourdain (@arjaysviolinist) reported

    @Plusnet worst customer service ever from Lauren to my sister today. Old, failing router and she must buy a new router??? Lauren says absolutely fine if she wants to leave but there is a cancellation fee.

  • RicardoMcC Richard McCall (@RicardoMcC) reported

    @Plusnet can someone get me an update on my broadband connection please? Question ID 214367300 in the help assistant. I’ve been waiting 2 days with very patchy internet and no response. Thanks

  • gemcol79 Gemma Collins (@gemcol79) reported

    @Plusnet are there outage issues today in Halifax area? I'm connected up and.... nothing. Three hours of fun & games and no work. #dropindropoutdropoff

  • thebillycasper Billy Casper (@thebillycasper) reported

    @Plusnet Seen the update thanks but no urgency from @WeAreOpenreach to sort the issue. Will be 6 days before they probably get out and sort external fault. Will be 12 days without Broadband service this month @OmbudServices

  • FlappyBerk Christian (@FlappyBerk) reported

    @JohnApplebyLD @HoustonMargaret @Plusnet Openreach's customer is the ISP (Plusnet in this instance), so it's Plusnet that have to raise a request to Openreach for an engineer. It's confusing as both are owned by BT at the end of the day, but they are operated as completely separate companies for various reasons.

  • NOMIS81 nomis 🇬🇧 (@NOMIS81) reported

    @Plusnet Same **** different day You lot can never find the problem your lot are useless

  • IgorKalucki Igor Kalucki (@IgorKalucki) reported

    @Plusnet ws12 4rz connection suddenly down. What's going on?