Plusnet Outage Report in Consett, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Consett, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Consett, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Longhurst
(@theconsulargirl) reported
@Plusnet No mobile signal here and I can't report it online (only by phone which I don't have signal for). Please help. EX4 5DE.
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Andy
(@Apwhite1402) reported
@Kjvincent1979 @AlbusAndEye I left plusnet due to shocking service. Charged me for Internet for 9 months and I couldn't get any Internet. Refused to even meet me halfway. Criminal.
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Hev 💙TheNHS
(@braintumourlady) reported
from
Penzance, England
Is anyone else here a @Plusnet customer? I'm having the mother of all internet hassles at the moment. The router is working and I have wifi but no internet. Are they down? Have re booted etc but to no avail. It's been almost an hour.
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Tony H
(@The_Morningstar) reported
After trying filters and a second router, @Plusnet tell me it's an area problem, not just my line 🤷
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Elle May
(@ElleMay44) reported
@Plusnet Thanks for your help. The email says we will get notification, how do we get this. I can't click on the link with no Internet and low data.
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Kev
(@Kjvincent1979) reported
@AlbusAndEye @Sleeper81225528 I was on plusnet before but moved due to poor connection at the time. They can't apparently provide in my area, though bt and zen both shoe max 1 master I've had better before
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Matt
(@MattHurren1) reported
Horrific service by @Plusnet !! Cancelled my account against my wishes, didn’t tell me I needed to pay moving fee on the phone, charged me £150 closing fee, said they’d listen back to call and call me back - now getting debt collection emails?! Shocking! Call me please.
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Julie Shorten
(@didi_girl8) reported
@Plusnet Yer, the explanation still doesn't cover a fixed term agreement being changed once i took up the offer. It's quite underhanded really. I take the special offer, only for the price to escalate afterwards. The reason/excuse behind the rise should not be my problem
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Gav
(@Gav68148399) reported
@braintumourlady @Plusnet There's a mobile number you can text "help" to with your home number too and they check your line, I'll get it now
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Craig
(@Craigasjj) reported
@Kjvincent1979 I was going to say plusnet but I've just read your comment, so I can't be much help.