Plusnet

Plusnet Outage Report in Consett, County Durham, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Consett, County Durham, England 01/21/2026 19:50

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Consett, County Durham, England

The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne and Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomCrook Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • imaginanter Jennie (@imaginanter) reported

    @plusnet I have a question! Are any of your mobile plans 5g? I was about to sign up til I saw the details below the offer said "4g network". My handset is 5g!

  • dittotoo Caro (@dittotoo) reported

    @Plusnet I can’t connect my roku box to the internet . I’ve tried everything suggested . I’m a new customer .

  • Plusnet Plusnet (@Plusnet) reported

    @LongbowBaz Hi Baz. Thank you for getting in touch. Are you attempting to send texts to short code numbers. If so, these aren't supported on our network I'm afraid. Regards, Emily Plusnet Leeds 🌞

  • unepechedenfer Leigh (@unepechedenfer) reported

    @Plusnet cheek putting the price of broadband up when I spend more time disconnected than connected. The service is a joke and makes literally every aspect of my life harder than it needs to be.

  • MendoncaFJ Simon Mendonça (@MendoncaFJ) reported

    @Plusnet is there an issue in Cardiff? My router keeps on restarting itself (flashing orange) every 10 minutes or so?

  • RezTamaki R&A (@RezTamaki) reported

    @Plusnet you guys been the worse after talk talk. Gonna sort me net or cancel me direct debit?

  • capod30 caroline (@capod30) reported

    @Plusnet Any news? 🤞 wanted to watch the Footie tonight, and still struggling to keep in touch with my family, have some mobile signal but it's patchy where we live and no landline 🙏

  • RichardnotatKF Richard Humphries 💚 (@RichardnotatKF) reported

    Hi @OpenreachHelp day 6 with no phone/broadband & our ISP @plusnet says it might be Friday before our fallen telegraph pole can be replaced. Rural area with limited mobile signal. Can you review please.

  • Elaine03874764 Elaine (@Elaine03874764) reported

    @Plusnet you’re members access and website appears to be down! Any idea when it will be up & running please?

  • BulleymentJohn John Bulleyment (@BulleymentJohn) reported

    Trying to contact Plusnet is like Mission Impossible. They answer and then you hang on for 20 minutes and more-and no response. Tried 4 times today and wasted my day. Plusnet get your act together.