Plusnet

Plusnet Outage Report in Consett, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Consett, County Durham, England 11/28/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Consett, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • babblingbates Tony Bates (@babblingbates) reported

    @Plusnet So, nearly 5 hours later and still no broadband, despite being told it’s fixed #fail

  • Plusnet Plusnet (@Plusnet) reported

    @genietodd Hi Genie, Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Thanks

  • StephMulrine Steph Mulrine (@StephMulrine) reported

    @DaddyGardener80 @Plusnet Same here. Why they are using past tense when the problem is ongoing is nothing short of infuriating. I am going to have to pay for BT Hotspot if Plusnet don't give a reasonable update soon.

  • kevkerpow • • KEVIN PEARSON • • (@kevkerpow) reported

    @Plusnet any chance of a non generic update as to when the service might be back up & running please. Still down in North Devon, has been since I got up at 7.00am.

  • dresdeb Beccy Dresden (not giving up masking anytime soon) (@dresdeb) reported

    @Plusnet Actually I lost a full 2.5 hours of working time, at a critical stage on a high-profile project. I would call that more than inconvenient, and not exactly a quick fix either. As I said, I did get a phone update, but the problem was never appropriately acknowledged on your account

  • jamezpl1 James Lott ッ (@jamezpl1) reported

    @Plusnet @aviationdesign Still down for me, despite what your text service is claiming

  • rachcoon Rach 🌻 (@rachcoon) reported

    @kevkerpow @Plusnet Mines also been down since 6:30am and getting absolutely nowhere. Have had to hot spot from my phones data and buy more as I'm WFH. Absolute shambles.

  • Plusnet Plusnet (@Plusnet) reported

    @midslibrarian Hi Midlands Librarian, earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused -Mike.P Sheffield

  • here4giggle5 hereforthegiggles (@here4giggle5) reported

    @Plusnet @DaddyGardener80 It is not fixed. No connection since 10.30 in south london, according to plusnet there is not a problem.

  • rabprentice Dave Welsh (@rabprentice) reported

    @Plusnet But my internet connection is STILL NOT WORKING!!