Plusnet

Plusnet Outage Report in Consett, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Consett, County Durham, England 01/14/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Consett, County Durham, England

The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne and Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomCrook Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ZamuelWithAnS Zamuel (@ZamuelWithAnS) reported

    @Plusnet when you restrict someone's services, do you think it would be a good idea to not restrict your site do that we can pay our bill or fix the problem? #nomobileserviceinmyhouse #frustrating

  • Mustdriveslower Mustdriveslower🇬🇧🇺🇸🇮🇱 (@Mustdriveslower) reported

    @spikeyspud @spikeyspud it is like this in a lot of places. In fact more and more. I recently had x3 interactions with #Plusnet in which in one I was told like you wrong info and x2 was told actions that were never implemented. People get you off the phone safe that there is no culpability!

  • TarikAtakan1907 TarikAtakan #AliMaçalanIstifa (@TarikAtakan1907) reported

    @MaldenRosselle @mattfrei @EE Plusnet and EE are the same company ffs. EE are awful

  • Poselay Hakam (@Poselay) reported

    I switched my #broadband supplier from @SkyBroadbandd to due to months of excruciating bad service. I'm now with @Plusnet & the service given to me by Anthony from Leeds was truly amazing, great conversation about the company. Thank you Anthony from Leeds. 👏🏾 10/10

  • Plusnet Plusnet (@Plusnet) reported

    @thePanda84 Thanks for getting back to us Amanda, the cessation charge is just an Early Termination Charge if you were to cancel before the end date. You won't get charged unless you did cancel before the end date. - Curtis, Plusnet Sheffield

  • markfaulkner67 Mark (@markfaulkner67) reported

    @Plusnet 30days no broadband, 3 engineer no shows, several people saying they are taking personal responsibility. Lastest support ticket 222045303 says linefault. How, perfectly fine before you took over. Don’t ask me to DM anybody. Just get it sorted. I would be embarrassed.

  • Plusnet Plusnet (@Plusnet) reported

    @GiddyPip I'm sorry to hear this. I can see the cause for the problems you are experiencing. This should be sorted out for you with a settings change i have submitted for you (SNR). This may take up to 4 hours . Please get back to us if the issue persists. Dylan Plusnet Sheffield.

  • cultchie Paul (@cultchie) reported

    @Plusnet @DavidCeiriog Ridiculous, as bad as Sky. Surely you will contact customers to offer renewal prior to contract ending???

  • GiddyPip Jacqui (@GiddyPip) reported

    @Plusnet what's happened to your internet? Why so slow? Been trying to upload 1 document for over 1 hour now 😫

  • AnnaD1979 Anna D (@AnnaD1979) reported

    @Plusnet Shocking customer service - no common sense. Simple issues unresolved, even closing my non existent account is an issue. Please close my account, remove my details & leave me in peace - please