Plusnet

Plusnet Outage Report in Consett, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Consett, County Durham, England 01/15/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Consett, County Durham, England

The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne and Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomCrook Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Plusnet Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tgr42 tgr (@tgr42) reported

    @Plusnet Hi Matthew, someone must have tweaked/fixed something on the line or at your end as d/l speeds are back to around 10 Mbps. No dropped connections yet but will monitor for next 48 hours and if gets worse again I'll update the Help Assistant question #219249945.

  • smartesthorse smartesthorse (@smartesthorse) reported

    @Plusnet Plusnet hopeless I pensioner very desperate to save money to pay to warm home! Plusnet so slow to install after taking money I am paying them AND another provider this is a very hard difficult month for me. Think twice before a switch to them

  • boothylise lisa booth (@boothylise) reported

    Hello, I have just signed up with Plusnet, and just gone inline this evening, my signal strength is showing as 57% this doesn't seem very high. Please advise on this.

  • CidermanRuss Ciderman 🇬🇧 (@CidermanRuss) reported

    Switched mobile provider from @VodafoneUK to @Plusnet and couldn't be happier. Great customer service that doesn't require a 20 minute wait on hold and better still it's so much cheaper & More flexible for the same data etc. 👍

  • specis specis (@specis) reported

    @Plusnet Internet down, username is same as twitter handle. Been down for around an hour now.. Completed the usual service procedures master socket etc etc.

  • tricyclist100 tricyclist♂ (@tricyclist100) reported

    @Plusnet Webmail still not working ("server error failed to send fetch command") No response from you in 4 hours??

  • heatpolicyrich ℝ𝕚𝕔𝕙𝕒𝕣𝕕 𝕃𝕠𝕨𝕖𝕤 (@heatpolicyrich) reported

    @Plusnet hi. Pretty shocked to receive a bill and a threat for debt collection referral after you advised us to cancel the direct debit. Particularly shocking as we switched to what I now understand is your parent company @bt_uk ! Whooops. Account username: emmettb

  • MargaretCobble margaret cobble (@MargaretCobble) reported

    @Plusnet husband and I had plusnet sim only. Cancelled both May 21. You carried on billing. Spoke to customer service in August who assured had now been cancelled. We are currently in Spain and have had to pay Arvato debt collectors more than £80. Appalling service

  • Shan_nav Shan (@Shan_nav) reported

    @EwanToo @jameskilbynet Thanks James, Ewan: I’m in a same boat as you since I moved to Plusnet ( what a mistake ), constantly dropping out and speed is so poor. setup the script to run from Rpi “Speedtest-cli” result to CSV file

  • Pauline54232922 Pauline Turner #pigoneer (@Pauline54232922) reported

    @ato_yorke_ Next time go for Plusnet. They are honest and their customer service is pretty good. Unfortunately I've recently left them for Vodafone. Somebody kick me!