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Plusnet

Plusnet Outage Report in Consett, County Durham, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Consett, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Consett, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 17 days ago
Newcastle upon Tyne Internet 17 days ago
Newcastle upon Tyne Internet 1 month ago
Newcastle upon Tyne Internet 1 month ago
Newcastle upon Tyne Internet 2 months ago
Newcastle upon Tyne Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • mouse5555
    Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • fredspoon
    Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • HannahRose1401
    Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • ChattonCottages
    Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • LeDreamboat
    Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • stevegaish
    stevegaish (@stevegaish) reported from Whickham, England

    @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

  • 2012neil2012
    Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • Lizzyr59
    Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • BlocknBottle
    Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulbernalUK
    Prof Paul Bernal (@PaulbernalUK) reported

    Total of 8 hours of my time wasted trying to solve my @plusnet problems for my aunt so far. Still no solution in sight.

  • rachel_say
    Rachel Say (@rachel_say) reported

    So what is the solution when your @Plusnet SIM just stops working and you can't make any calls or texts (>24 hrs now)? According to app/website etc, it's give them a call. Errrrm, slight issue there...

  • peaky4indy
    Gracie P ☮🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🎶📚📽🎨 (@peaky4indy) reported

    @celticwitch1995 I had sky with no problems.Then cancelled all of it including tv and got broadband from plusnet and it was absolute crap!They admitted it and let me leave contract with compen.Back with sky broadband with absolutely no problems.Think it depends where you live and how far from box

  • PaulbernalUK
    Prof Paul Bernal (@PaulbernalUK) reported

    @happyborg @Plusnet I’m trying that now. Other problems!

  • luciemlambe
    Luc (@luciemlambe) reported

    @Plusnet any other way of getting hold of you other than phone? We would like to not keep the internet once our contract ends on the 8th of June as we’d rather not be paying £42. I can’t call so I need to be able to cancel without being told to ring. Thanks!

  • LinJaneThe2
    Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • Plusnet
    Plusnet (@Plusnet) reported

    @LouiseScott1377 Hi Louise, I'm really sorry to hear you were having issues with your broadband. I can see you were able to get in touch with us over the phone and you're now showing back online, I hope you didn't miss your doctor's call due to this. -Tony Plusnet Sheffield

  • AlanJMearns
    Alan Mearns (@AlanJMearns) reported

    @Plusnet I have a Freenetname domain that I want to access from another hoster, both website and email. How can I go about this? Tried to raise a ticket at Madasafish website without success and can't access Plusnet help as I have no account there. Can you help me? Thanks.

  • NecroG4ming
    NecroGaming (@NecroG4ming) reported

    @ItsMadJohn @Hyperoptic Moving to Plusnet on the 23rd. Still gonna have crap speeds though since thats all you can get round here. Really wanna move to Milton Keynes in the next couple of years. They near 100% FTTP.

  • thinkplaymake
    Matthew Knight (@thinkplaymake) reported

    @Plusnet hello! My modem's connection is dropping every fifteen minutes or so, flashes for a bit and then reconnects. Is there an issue in the Twickenham area?