Plusnet Outage Report in Consett, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Consett, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Consett, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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stevegaish
(@stevegaish) reported
from
Whickham, England
@Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Laura
(@LauraCow) reported
@Plusnet another month. Another problem. We had a power cut yesterday. When it turned back on the Hub light is stuck on green. Tried restarting, resetting, unplugging. Literally nothing. Still green. Any suggestions?
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andy
(@andy17467869) reported
@Plusnet My internet other day was terrible...had to turn router off 8 times and having to do this all the time ..im in hospital now..so cannot do owt ...but cant keep on like this
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razmataz
(@RooRach) reported
@Plusnet Can you please define total loss of service. Cos I’ve had it coming on for 10 seconds and then losing connection. For 8 weeks
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Ian Burnip
(@IanB_producer) reported
@SkyHelpTeam It still refuses to work - why did you build the world's worst UI? I have many questions - why can I not use my own kit? Or deploy the router as a bridge? or use a 3rd party DNS like Quad9? It's 2021 - let us choose! I'll be taking my business to Plusnet or Zen.
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Matthew Stroh
(@DrMattStroh) reported
@SkyHelpTeam A fellow villager has both Plusnet (for her business) and Sky, yet it's only Sky that's failing... That's why an ex BT engineer has suggested it's likely to be an infrastructure issue involving a failed switch somewhere in the system.
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Plusnet
(@Plusnet) reported
@flookoco Hi Ian, I'm sorry to hear about this, you can speak to our Customer Option Team to discuss the monthly price further and see if there is anything that can be done. They are reachable on 0800 013 2632, my colleague will be able to further assist. - Curtis, Plusnet Sheffield
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Phil
(@Sab1e_) reported
@Plusnet I get an error when trying to text to a short number (such as 7726, spam reporting). It says "Message not sent. Number is formatted incorrectly." I'm trying to work out if it's a device issue or account issue, can you help see if there's anything on my account?
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Iain H
(@ihardcas) reported
@Plusnet You're launching IPv6? Naahhhhh it'll never happen
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Sophiea Momoko
(@KonaeMomoko) reported
@Plusnet hi I'm having issues with connection this morning, either really slow and just no connection at all, seems on tracking websites that alot of people across the UK are having issues but I find no announcement on this
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Mrs H
(@craftfun1) reported
Seriously @Plusnet your customer service is shocking 18 days and still no internet! I phoned up, again, today only to be told that 'it was cancelled' - again - by who and why - you don't know. When will I have the service I paid for over a month ago - you don't know. 1/2