Plusnet

Plusnet Outage Report in Consett, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Consett, County Durham, England 01/16/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Consett, County Durham, England

The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne and Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomCrook Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Wibblebum Scott Rae (@Wibblebum) reported

    Hey @Plusnet, is your webmail down at the moment? Not had any email since yesterday via POP or through the webmail interface?

  • bigman202002 kris winning (@bigman202002) reported

    @Plusnet my internet isn’t working and I’ve tried all the troubleshooting methods can you help

  • yawdrah 36grit (@yawdrah) reported

    @Wibblebum @Plusnet Is your phone service in Somerset down ?

  • BuryCasual87 Mike P (@BuryCasual87) reported from Plymouth, England

    Woke up this morning with really poor WiFi from @Plusnet. Never had any problems before today. Anyone else having a problem? Noting will work via WiFi? Even my Google chrome won't play the radio it's that poor? Not good

  • chloecarville Coco (@chloecarville) reported

    @Plusnet hi there, i have an issue raised under reference 224738450. It's been 3 hours and my wifi isn't back on yet and the helpline is closed. Can someone help?

  • _beckykatie Becky (@_beckykatie) reported

    Cba with @Plusnet I’ve literally had no internet for 3 days now and they won’t tell me why or try and fix it. I work from home - or I’m trying to atleast 🫠

  • Nataliejo1287 Natalie Jones (@Nataliejo1287) reported

    @OpenreachHelp 15 days and 4 engineers to keep repeating ‘no fibre ports” at the cabinet!! So no connection. The parting of The Red Sea would be easier. Openreach running on steam in the age of the microchip!! Outrageous Customer Service. @Plusnet

  • maidment_zena Zena Maidment (@maidment_zena) reported

    @JStewkesbury @GellertDepp Damn got to change my Plusnet to sky 🤔👍 or my country lol

  • PunkOpaque ThePunkOpaque (@PunkOpaque) reported

    @Plusnet your website is saying 'technical issues' Broken again.

  • Skellyfree Sheila Freeman (@Skellyfree) reported

    @johnlewishelp Need to take that back about the helpfulness, last week, as all promises, yet again broken. Mum will be going to bank to reclaim the direct debit charges she has paid, nearly two months later. Disgusting and appalling service from both John Lewis and @Plusnet.