Plusnet Outage Report in Consett, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Consett, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Consett, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Hutt
(@Jabba1967) reported
@virginmedia Hi team, getting confusing messages. New customer 786074903 Spoke to Rachel yesterday as my kit arrived but didn’t want to install yet as still in contract for another 4 weeks with PlusNet.Rachel confirmed OK but today I have text asking me to install in 12 hrs? Help
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Sandra O'Hagan
(@slohfaith) reported
@Plusnet Just had shocking customer service. Internet down 3 times in a month including now. Have to wait 3 days for engineer but thats my problem. Wow! Bad attitude, too. I work in customer service. Very disappointed.
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GileadStaffs
(@GileadStaffs) reported
@Plusnet I’ve already submitted a complaint .. you’ve offered me a free month .. and you want to see proof of what I spent on mobile data !!! It cost me MORE per month to move to you .. I moved because of your alleged excellent customer service .. 😡
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Tom Fox
(@TommoTheTurtlle) reported
@Plusnet Why does a new customer at my address get offered faster broadband at the same price than we are currently getting? Doesn't seem particularly fair when we've been loyal customers since 2015
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Plusnet
(@Plusnet) reported
@Documark @mumma_val Hi there Mark, I'm really sorry that you've had such a poor experience with one of our advisors, please be assured that we will be feeding this back internally so that this doesn't happen in future. Could I get your plusnet username so we can do this? - Owen - Sheffield
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Craig Crowton
(@craigcrowton) reported
@Buster_comedy @Plusnet @TalkTalk I will be on the hunt tomorrow as I hate paying for a service that doesn’t deliver. Hope your ok pal and that you have had a good Christmas and New Year.
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Plusnet
(@Plusnet) reported
@jak_richards Hi there James, sure and sorry to see there's a problem with that. Can you get back to us on a DM with your mobile number please? Sorry for the delayed response by the way, we've been much busier than expected. - Adam - Plusnet Sheffield
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Susan Garwood
(@SusanGarwood1) reported
@Plusnet we've upgraded our broadband with Plusnet and there's issues installing the line. The 3rd review is now due 10th Jan but we still paying for the service. Can you assist?
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Irene M
(@siomhaithmhic) reported
@Plusnet why is the mobile signal so bad at G69 postcode? Only H at best. This is in a major city with no obstructions. Has been like this for over a week. Is there an issue with the mast?
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Highroad Fella 🏴🇮🇪❤️🇺🇦
(@Andysgonewalkin) reported
@Plusnet I'm replying here to give a heads up to any prospective future victims of plusnet's "award winning customer service". After 3 months of dropping the ball and 6+ no shows (today included), I've now cancelled the order. #scamnet, go f yourselves🖕