Plusnet Outage Report in Consett, County Durham, England

Problems in the last 24 hours in Consett, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (14%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Consett, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	19 days ago
Newcastle upon Tyne	Internet	19 days ago
Newcastle upon Tyne	Internet	1 month ago
Newcastle upon Tyne	Internet	1 month ago
Newcastle upon Tyne	Internet	2 months ago
Newcastle upon Tyne	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

• 
  Scott ⚫️⚪️ (@LeDreamboat) reported 2 minutes ago from Sacriston, England

  Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

• 
  Lizzy Robinson (@Lizzyr59) reported 6 minutes ago from Newcastle upon Tyne, England

  @Plusnet Outage in Newcastle? No broadband since 8pm

• 
  Lynn Dixon (@mouse5555) reported 13 minutes ago from Newcastle upon Tyne, England

  @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

• 
  Outdoorsey (@2012neil2012) reported 17 minutes ago from Dunston, England

  @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

• 
  John Adams (@Johnad25) reported 24 minutes ago from Durham, England

  @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

• 
  John Adams (@Johnad25) reported 27 minutes ago from Durham, England

  From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

• 
  Sheila Bull (@ChattonCottages) reported 35 minutes ago from Riding Mill, England

  @Plusnet If only..... 3 months ans till not connected. Dreadful service

• 
  Block & Bottle (@BlocknBottle) reported 47 minutes ago from Walker Gate, England

  @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

• 
  Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported 48 minutes ago from Sunderland Bridge, England

  Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

• 
  Philip 👌🏼 (@fredspoon) reported 52 minutes ago from Chester-le-Street, England

  Broadband down at home @Plusnet not great said there some fault needs and engineer.

• 
  stevegaish (@stevegaish) reported 59 minutes ago from Whickham, England

  @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Pembery (@JohnPem1937) reported 43 seconds ago

  @Plusnet my webmail is apparently not working properly

• 
  Plusnet (@Plusnet) reported 3 minutes ago

  @1204Mrs I can arrange for an agent to give you a call if that's any easier for you? It would be a shame to lose you as a customer, do you mind me asking the reason at all? Chelsea-Plusnet Sheffield

• 
  Gina Sumner (@GinaSumnerSR2) reported 3 minutes ago

  @Plusnet been trying to get through all day on phone- I've had an emergency and can't be at home tomorrow for engineer to install new broadband so need to reschedule- please can someone help me??

• 
  Clare Refaie (@ClareRefaie) reported 3 minutes ago

  @Plusnet I cannot get on my phone network this morning and cannot ring to tell you about it. My father also on Plusnet having same issues. My account is not showing any outstanding charges etc. can you help please

• 
  The North Norfolk Set (@NorthNorfolkSet) reported 4 minutes ago

  @Effiedeans @TalkTalk @Plusnet We asked Talk talk to install in one of our West London rentals and they messed us around something terrible eventually went to Vodafone.

• 
  Stephen Batty (@458batty) reported 6 minutes ago

  @SebVarden @Plusnet Hi Seb - no, they don't support wifi calling, you have to use an app like WhatsApp or Messenger. Thanks for info (duh, should have checked) still doesn’t explain why the stronger plusnet signal gets no service. Hopefully they'll reply.

• 
  joanne ainsworth (@joanneainsworth) reported 7 minutes ago

  @Plusnet I filled in the response to this ticket regarding your dreadful customer service weeks ago and you have not responded. Please respond.

• 
  Harry (@warrenha8) reported 10 minutes ago

  @DeeManGuitar @Plusnet Cancel your direct debit with them and call trading standards for advice. Don't pay for something you hadn't agreed to. People need to stand up tonthese companies.

• 
  MysticGuitarGuy (@guitar_mystic) reported 16 minutes ago

  @MarcAllera @EE That's really good news @MarcAllera but can you tell me why your 'refund system' is broken? It's now 6 weeks since Plusnet suppose to refund what's owed to me. Raised complaints and spoken to 3 'advisors' with no sign of resolution. Have a nice day.

• 
  Ofcom (@Ofcom) reported 17 minutes ago

  More companies offer social tariffs since we started highlighting this issue – but we want further action: 🔴 TalkTalk, Shell Energy, EE, Plusnet & Vodafone to offer broadband social tariffs 🔴 Major mobile providers to offer them 🔴 More work to promote deals to customers