Plusnet Outage Report in Consett, County Durham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Consett, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Plusnet
Plusnet is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Consett, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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BlooMunKy
(@BlooMunKy) reported
@Plusnet You tried to take my payment on the 1st of this month when I usually get an email a week in advance telling me it will go out on the 9th. Why have you done this and why are you threatening to cut my service off?
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Dame Gill Taylor 💙🕷️ 🇪🇺🇺🇦 #FBPE #WearAMask
(@gilltaylor) reported
Calamity! Tried to go online on laptop & no internet. Was working yesterday. Rang plusnet on landline (cos still no mobile) & told there is a service outrage in my area till 3 Oct. Had to resort to local Wetherspoons with v old slow tablet to get online. Now off to buy new phone.
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terry sale
(@terrysale) reported
@Plusnet having issues with sim that is not registering on network tried sim in another phone does the same, tried different sim in the phone e we are having issues on and sim works fine so I can only assume I need a replacement sim is that something you can organise
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Laura
(@oostapoosta) reported
@josilee @Plusnet That's really poor.... especially when you gave them such notice??? @Plusnet what you playing at?? Xx
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bluebramble
(@bluebramble73) reported
@eliistender10 Only if your service provider support ls short number messaging. Your mobile service wouldn’t support this would it @Plusnet?
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jason r
(@aubreyjason) reported
@Plusnet is there another outage?
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Plusnet
(@Plusnet) reported
@1204Mrs I can arrange for an agent to give you a call if that's any easier for you? It would be a shame to lose you as a customer, do you mind me asking the reason at all? Chelsea-Plusnet Sheffield
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kelly (she/her) (neurodiv.)
(@purple_dragon25) reported
@Angela_Griffin @virginmedia No issues here with plusnet. Great service, they really look after me.
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Andrew Q
(@andrewfq) reported
@Plusnet Not necessarily moving, wanting to lodge notice so if I do, am not stuck paying x weeks at higher rate after end of contract. Possible may stay, but looking to cover bases at the moment. Have anxiety issues so can't use the phone to discuss with your team. No virgin in my area.
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Mo
(@Hotspur67) reported
@Angela_Griffin Plusnet. Brilliant customer service.