Plusnet

Plusnet Outage Report in Consett, County Durham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Consett, County Durham, England 02/11/2026 04:20

February 11: Problems at Plusnet

Plusnet is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Consett, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Wallsend and Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • datlossit Lacdoru (@datlossit) reported

    At my breaking point: @Plusnet is a scam. Absolutely everything has been tried to fix our hub going down every single day, sometimes up to 6 times within just 15 minutes. i'm done with your ****, we're moving off once we get the chance, this is absolutely unacceptable.

  • thekrzr Chris Gorman (@thekrzr) reported

    @plusnethelp Hey Plusnet! Are you going to answer any of my Tweets! My network connection is as stable as Chernobyl at the moment, trying to work from home with little or no success!

  • PamillaBAV1 Crone(akaCorona)🤒Alone😷BA(Open)Hons (@PamillaBAV1) reported

    @Plusnet "No problem" when there most evidently IS a problem just not appropriate.

  • pabreen8924 pabreen8924 (@pabreen8924) reported

    Now 17.55 and speed is dropping again. Less than 25mb/sec download. Totally useless. A response from Plusnet would be nice, but maybe they can’t respond because of the problem.

  • Clare_NAVCA Clare Mills - charities are #NeverMoreNeeded (@Clare_NAVCA) reported

    @doitjusticeltd @mssophiaparker I put up with an awful lot of "Mrs" when I did finally get through to PlusNet last week - I really had lost the will to tackle it after 6 hours on hold...

  • SamMurph72 Sam Murphy (@SamMurph72) reported

    @KateSlaterPR @Plusnet Doesn't surprise, iv been and still having appalling so called broadband service from them and equally appalling customer service- total attitude, not doing what they agree they'll do, cant speak to a manager and then cut off whilst on hold earlier! The business is a total joke!

  • PamillaBAV1 Crone(akaCorona)🤒Alone😷BA(Open)Hons (@PamillaBAV1) reported

    @Plusnet Made what I've now realised was a bad move early Nov trying to move broadband to John Lewis. Paid £25 up front to be told c17/11 the order had been cancelled. No refund of the £25 & currently been hanging on trying to get this sorted. #rubbishservice

  • a3qs Simon Pigott (@a3qs) reported

    @plusnethelp Hello Plusnet How can I get a firmware update pushed out to my 2704N router with 7.275.6_F2704N_Plusnet firmware? I've posted a request for help on the community forum on Tuesday, where other people seem to have got help, but have had no help there. Thanks

  • jatroa Jatroa 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jatroa) reported

    @chrisroast @plusnethelp Village spent six months in the Bermuda Triangle of Openreach, BT and plusnet. Pushed from company to company. One man had 11 visits. Each time told line ok. Eventually Openreach owned up. Problems in the station. BT wouldn’t pay to upgrade it.

  • PamillaBAV1 Crone(akaCorona)🤒Alone😷BA(Open)Hons (@PamillaBAV1) reported

    @Plusnet Call took c 45 mins, most of it on hold. You took the cash early Nov, cancelled the order 15/11 without telling me, told me end Nov the refund'd be 28 days after 15/11, now it's 14 days after 15/12. & call handlers who end calls with "no problem" need retraining 1/