Plusnet

Plusnet Outage Report in Consett, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Consett, County Durham, England 01/24/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Consett, County Durham, England

The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne and Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomCrook Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ScoLee10 Scott Lee (@ScoLee10) reported

    @Plusnet hello. My mobile network signal is awful at the moment, any advice?

  • rassilont Borg Cube Borg Cube (@rassilont) reported

    Hey @Plusnet y'all having any issues in the DE55 area? I'm getting less than 1mb down at times. Resetting the router works for a short while, then it's cutting back again

  • livsmelissa Liv (@livsmelissa) reported

    @Plusnet @plusnethelp shocking service, updated them that we was moving premises a month ago and promised we’d be up and running today. No internet and lost a full days work😤

  • TDMDmm Adam (@TDMDmm) reported

    @Plusnet The TXT help bot had my back. Apparently an Openreach issues which has since been resolved

  • greenster43 Andrew Green (@greenster43) reported

    @Plusnet 7 days since I requested a sim, 4 days without mobile access since you ported my number, still no sim, help please🤬

  • 8lakeley Matt Blakeley🇧🇭💙🟢⚪ (@8lakeley) reported

    @basher5000 Been with Plusnet since 2015, fibre optic, can't fault them. Very rarely needed contact customer services but when I have they've sorted it pretty quick.

  • PenEnvy Pen Envy Literary (@PenEnvy) reported

    @fesshole I can only dream of WiFi that would support a video call and a Tik Tok live (@Plusnet )

  • philipdelisle Philip de Lisle (@philipdelisle) reported

    @bt_uk My FTTP service went live yesterday, but why have I just had a bill from Plusnet for this coming month? You were supposed to cancel the service with them and refund me the closing payment. Can you follow so I can give you my details for follow-up. Thx

  • amy35672408 amy (@amy35672408) reported

    @Plusnet our Internet is down, I'm supposed to be working from home tomorrow, and there is no open helpline or support whatsoever? Do you think people only need Internet between 8am-8pm? Expect a bill for damages for me not being able to work from home tomorrow

  • imy69 Imran Mohammed (@imy69) reported from Cambuslang, Scotland

    @Plusnet Hi, i am having issues with my connection at home and router flashing orange light. Not sure whats happened. When will this be fixed?