Plusnet

Plusnet Outage Report in Consett, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Consett, County Durham, England 11/28/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Consett, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • runfreesight gary smith (@runfreesight) reported

    @KintalineFarm @Plusnet For Broadband, they close at 20:00, all automated for what i needed so dont know why i could log the issue last night. Think its the same number for all their services, but could be wrong.

  • nats_turner nats_martin (@nats_turner) reported

    @Plusnet Morning! I've received an email/text saying I've used 10% of my smartcap this morning but when I login to my account it shows I still have plenty of my allowances left. Can you clarify for me?

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @Plusnet @MandyTomlin1 Can someone PLEASE answer the DM .. been without phone for 40 hours. Desperately asking for help

  • w_i_l_l_d Will d (@w_i_l_l_d) reported

    @CraiginWales Once attracted half of the population never switch. We alternate every time the contract expires, between EE, BT & Plusnet usually (all the same Co.) or whomever is offering the best deal at the time.

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @Plusnet @me_and_flora I have been DMing for 24 hours asking for help, no response still

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @Plusnet 2 days without mobile service and completely ignored on DMs and posts. Total refusal by Plusnet to provide any support. I have no phone, so cannot call.

  • CatherineBolt Catherine Bolt (@CatherineBolt) reported

    @Plusnet a month on from cancelling my contract you are still saying my landline is with you, and it took nearly a month to respond to my last message. This is simply not good enough and you're charging me for a service I've already cancelled.

  • seanferguson Sean (@seanferguson) reported

    @Plusnet broadband down, yet service status says all is fine? Any updates?

  • RoxanneTimmins Roxanne (@RoxanneTimmins) reported

    @Plusnet An engineer was organised by yourselves to attend my property today between 1pm and 6pm. The engineer has not attended and I still do not have working broadband. Please can you help

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @runfreesight @Plusnet Been messaging all day. Got one response early afternoon, replied within 5 minutes, then nothing since. Clearly been people online, just ignored all please for help 😒