Plusnet

Plusnet Outage Report in Consett, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Consett, County Durham, England 12/31/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Consett, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • robin_parker Robin Parker (@robin_parker) reported from Argoed, Wales

    Hey @Plusnet, instead of just issuing template "sorry to hear bla bla" replies to a handful of your many customers who are without service this morning, how about acknowledging more widely that there's a major outage??

  • rabprentice Dave Welsh (@rabprentice) reported

    @Plusnet Can you provide some info re: the major outage today please? I work from home and cannot until this is fixed!

  • heavygretel Heavy Gretel (@heavygretel) reported

    @Plusnet can you help? I am a business customer and can’t connect to broadband. All systems in my shop need Wi-Fi to work. Have been on hold for over an hour but can’t speak to anyone to help. Very frustrating as it is impacting my business, can’t take payments etc!

  • ScotNotNat DMac (@ScotNotNat) reported

    @Plusnet What’s going on with your broadband / wifi network? It has been out of action for about 90 minutes…. 🤔

  • Wolf__GB 🤖 Boop / Bop / Beep 🤖 (@Wolf__GB) reported

    @BigRatMedia @Plusnet Is your hub light still a solid blue by any chance? Mine is even though I can't connect to anything. Or check their service status page.

  • bmbix_robin Robin Abbi (@bmbix_robin) reported

    @ofcom, @plusnet is down. They are not publishing any information. This is not acceptable. Would you ask your boss to ring their boss and let the rest of us know what he/she has to say? #plusnet

  • challiscj Christopher Challis (@challiscj) reported

    @Plusnet are any customers on plusnet not having issues? It would be great if they could tweet so we'd lnow this isn't nationwide. @plusnet themselves aren't telling us a thing.

  • maiakaat Maiakaat (@maiakaat) reported

    @CrowdSurfin @Plusnet Its been out on ch2 since 10:30 dsl connected but no internet. Plusnet awol, if they could just confirm they acknowledge the issue it would be less stressful but they just shut down phone lines. once city fibre launch I'm done with bt and garbage speed and customer service.

  • barbarayarwood1 Barbara Yarwood (@barbarayarwood1) reported

    @Plusnet cutting off your customers instead of announcing you had a major issue is NOT business smart. The entire country is affected. Make a goddamn statement already. How long are we going to be off??? Are repairs underway???? Is anything being done?

  • squidgybo kid Z (@squidgybo) reported

    @BigRatMedia @Plusnet I just rang them and a recorded message said they are having problems and are working on it.