Plusnet Outage Report in Consett, County Durham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Consett, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at Plusnet
Plusnet is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Consett, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy Honeyman
(@HoneymanLucy) reported
@MartinSLewis please help! Plusnet failing to complete my broadband switch. Been 10 days NO INTERNET!!! Can't wfh and STILL no Internet. What are my rights?
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Claire B
(@CEB2920) reported
Three calls later and apologies and emails from them saying a mistake, I've now received a debt collectors letter!!! This is disgusting @Plusnet it has caused stress, worry and confusion, is this how you treat all your customers?? #shockingcustomerservice
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Angharad Parry
(@parry_angharad) reported
@Plusnet our internet has been terrible for a couple weeks now. Troubleshooting checks done. Internet's been fine for a few months with you. No PlusNet issues reported on your site. Can't seem to reach you by phone. Please investigate the issue.
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Mark England
(@MarkEngland_) reported
@Plusnet Very unimpressed with my call to you today to arrange a house move. Will not be renewing when the time is up. From a previously very loyal customer of 10 years +.
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lmalyondraws
(@lmalyondraws) reported
@plusnethelp Good morning. Please can you advise an email address I can contact to give feedback for a recent incident with my Broadband and the service I received from Plusnet? I see there is an address to write to or call but email would be my preference. Thank you, Lisa
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Stephanie Williams 💙
(@stephchatterbox) reported
@plusnethelp Hi, our plusnet wifi keeps going down (over the last 3 days) with an error light on the router. We have upgraded recently and are transferring to fiber soon so is this whats likely to be causing the issue?
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dr.mabuse
(@dr_mabuse1985) reported
@Plusnet hey plusnet I still haven't received sim card from despite you porting my number from prev supplier. Thanks for that I have now had no service for 2 days
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Peter Stephenson
(@PeterLivingLife) reported
@Plusnet mobile services are down for the second day in north Exeter. Again. No way to contact you to report other than publicly like this as I can't phone and all other comms options are off on your website 🙄😕
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Kelly
(@kelly_tengi) reported
Oddly reflective today. Tomorrow is my last day working for @plusnet. This account was originally set up as kelly_plusnet as I did a lot of direct support for people on here, just as customer support via Twitter was properly kicking off.
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Lucy Honeyman
(@HoneymanLucy) reported
@Plusnet NEVER SWITCH TO PLUSNET. NEVER. Just save yourself the agony now. ANY other ISP will be better.