Plusnet

Plusnet Outage Report in Colchester, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Colchester, Essex, England 10/29/2024 20:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Colchester, Essex, England

The most recent Plusnet outage reports came from the following cities: Ipswich and Clacton-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomIpswich Wi-fi
United KingdomClacton-on-Sea Internet
United KingdomColchester Internet
United KingdomClacton-on-Sea Total Blackout
United KingdomWitham E-mail
United KingdomIpswich Internet

Community Discussion

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Plusnet Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

  • Billyhudson11 Billy Hudson (@Billyhudson11) reported from Tollesbury, England

    @Plusnet Broadband has been down now for well over 24 hours…

  • adamcardyx Adam “taximan” Cardy (@adamcardyx) reported from Clacton-on-Sea, England

    When your perfectly working broadband from @Plusnet is slower than dial up. (Google it kids) So slow I can’t even use it! Yes, it’s not fibre (NA in my area) but 1 min 20 seconds to load Facebook log in page!! 😭😭😭

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NeilSmithJones Neil Smith-Jones #FBPE 🇪🇺 🇬🇧 (@NeilSmithJones) reported

    @plusnethelp @plusnet Off the air again this morning, of course the service status page is all green...

  • BordenLucy Judith Lucy-Borden (@BordenLucy) reported

    Left @plusnet @plusnethelp 4/11/20, transferred to new ISP. They’re still taking payment from me - 3 so far - for a service they’re not providing. Contacting Plusnet is a nightmare so am glad I left after decades with them, just want my money back though!

  • Colsy18 Colin Ward (@Colsy18) reported

    @Plusnet How long will your online chat service be offline for please?

  • jonbradbury Jon Bradbury  (@jonbradbury) reported

    @highwaylass @Plusnet @plusnethelp 95% of the time it’s too many nearby routers all on the same channel. Change wifi channel at the router, or try disabling 2.4, or 5ghz, mine are all on the 5ghz, got a customer where have to set them all on the 2.4. Also some kit likes the 2.4 & 5ghz to have separate names

  • Hedgewise Kathryn Allen OUSA (@Hedgewise) reported

    So @Plusnet says on some pages of it's customer help that you can call them at 7.30 am... ring and the machine says 8.00 am

  • highwaylass Highwaylass (@highwaylass) reported

    @rhydsnewi @Plusnet @plusnethelp Sorry. There’s a 2,000 comment thread about it on the Plusnet forums, it’s clearly a system problem

  • BeatrixMcIntyre Beatrix McIntyre (@BeatrixMcIntyre) reported

    @Plusnet I was on hold for 37 minutes, and then you dropped my call. This is appalling customer service.

  • Ashleig35284200 Ashleigh Hill (@Ashleig35284200) reported

    @Plusnet my broadband is down, I tried phoning for a total of 4 hours yesterday and no answer. Can someone respond

  • recaro001 Rich (@recaro001) reported

    @plusnethelp I have had my plusnet broadband a few months and the wifi is constantly dropping out. The speed check I do on my laptop looks fine but I regularly have issues with teams freezing which is a new issue since I switched from sky

  • G_D_Hume Graham Hume (@G_D_Hume) reported

    @SQRLTV @virginmedia Unfortunately loyalty isn't rewarded with alot of these companies, in fact I found Plusnet one of the few that does reward customer Loyalty. You're best to pitch them against each other and go from deal to deal every 18 months.