Plusnet

Plusnet Outage Report in Colchester, Essex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Colchester come from postal codes CO3.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Colchester, Essex, England 04/24/2025 09:05

April 24: Problems at Plusnet

Plusnet is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Colchester, Essex, England

The most recent Plusnet outage reports came from the following cities: Colchester and Sudbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Internet
United KingdomSudbury Internet
United KingdomWitham Phone
United KingdomSudbury E-mail
United KingdomIpswich Wi-fi
United KingdomIpswich Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

  • Billyhudson11 Billy Hudson (@Billyhudson11) reported from Tollesbury, England

    @Plusnet Broadband has been down now for well over 24 hours…

  • adamcardyx Adam “taximan” Cardy (@adamcardyx) reported from Clacton-on-Sea, England

    When your perfectly working broadband from @Plusnet is slower than dial up. (Google it kids) So slow I can’t even use it! Yes, it’s not fibre (NA in my area) but 1 min 20 seconds to load Facebook log in page!! 😭😭😭

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • manceyy manceyy (@manceyy) reported

    apparently the order was cancelled (though not by me!) last Thursday, but @Plusnet didn't feel the need to update me - if I hadn't rang on any of the days I was due to get service and didn't I never would have known

  • hollybobs72 Ruth@mayflower (@hollybobs72) reported

    @Plusnet eight days in and still my number hasn't ported....this can't be normal? HELPPPPPPP (or at least tell me how to cancel)

  • colincabbage Colin Cabbage (@colincabbage) reported

    @EE When are you going to fix the mast at BA6 9LH? No mobile reception at home 100m away! It's been broken since the big storm months ago, you keep saying you need a specialist climbing team...so get one then!!! Useless service thru Plusnet from EE! FIX THE DAMN MAST!!!

  • annselah Ann Selah (@annselah) reported

    @laughingmaneki @TalkTalk @Plusnet Plusnet are dire. It’s so slow.

  • PeteyJayD PT. (@PeteyJayD) reported

    @Plusnet @Plusnet hi, I recently renewed my PlusNet contract for the 2nd or 3rd time. Clearly happy with the service. The agent I spoke to about recontracting said to contact you after the renewal about getting a new Hub Two to replace my original router. Thanks.

  • _martint81 Martin Tune (@_martint81) reported

    @TalkTalk @plusnet asked me to ask you to release it. I called and asked you to do this and I was told you are supposed to do it? Apparently you're blocking it. You had no trouble taking the number over in the past so I'm not sure what the problem is.

  • Freya_H_G Frey Homer-Ginley (@Freya_H_G) reported

    @Plusnet You folks said the new router would fix my speed issues and would go straight to fibre broadband, new router is still showing same DSL speeds.

  • BethanyKopeland Bethany Kopeland (@BethanyKopeland) reported

    I find it so annoying & rude that companies just think they can put your bill up without no notice! Cough cough @Plusnet

  • dico34 chris dico dixon (@dico34) reported from Market Deeping, England

    Well that was fun @Plusnet #plusnet jusr called your customer services with a billing enquiry and got someone that didn't sound like they knew what they where doing then went silent for 20 mins apart from some heavy breathing 😡

  • _martint81 Martin Tune (@_martint81) reported

    @TalkTalk any reason why you're having a problem releasing my number to my new supplier @Plusnet ?