Plusnet

Plusnet Outage Report in Catterick, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Catterick, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Catterick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Catterick, North Yorkshire, England 01/24/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Catterick, England

Latest outage, problems and issue reports in Catterick and nearby locations:

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • iamabaddog Mrs Dolph Lundgren (@iamabaddog) reported

    @Plusnet you are total ****! First no internet, then dead router. Nobody is bothered to reply here on twitter, forget it reaching you over the phone. Absolute disgrace. And i just renewed my contract for 18 months. What a ******* joke!

  • stagetechuk James (@stagetechuk) reported

    @Plusnet Still experiencing an issue on my Mac when using my router for DNS. As soon as I change my Mac to use 1.1.1.1 for DNS I can connect fine.

  • secretagent00sg shaun (@secretagent00sg) reported

    @Plusnet help with your slow broad band 5meg is slow ! Needs fixing g now please

  • jplumbum John Pulman (@jplumbum) reported

    Hi @Plusnet, there's a fault on my landline, there are no other written contact details except this. Can you help with it please?

  • jeremyhead jeremyhead (@jeremyhead) reported

    Hi @Plusnet I can’t roam in Indonesia. Just getting ‘no service’. I can only use WiFi. No phone at all. Any ideas why please? Thank you.

  • xMrs_Jx Emma Johnston (@xMrs_Jx) reported

    Hi @Plusnet my mam’s broadband went down yesterday and she’s been waiting for a callback since yesterday afternoon. She’s disabled and relies on the internet for groceries and essentials. Any chance you could help?

  • DavisDavis1980 Charlotte Davis (@DavisDavis1980) reported

    @Plusnet we’ve had no broadband and no phone line for 12 days. Multiple calls to you and nothing happens. What else can we do? Is there anyone that can actually help us?

  • RichfromSheff Rich Allen (@RichfromSheff) reported

    @ConstableChaos Indeed, it was 4 months on Monday since I started with Sky for Fibre and Landline after telling Plusnet to *******, their customer service went to the wall when they were bought by BT IMO, and don't get me started on their annoying on hold playlist.

  • ChrisWoodhouse_ Chris Woodhouse (@ChrisWoodhouse_) reported

    @BadgerOfSteel @btsport @Plusnet Same issue mate. Have you resolved.

  • secretagent00sg shaun (@secretagent00sg) reported

    @Plusnet any chance of any help with the poor broad band I have with you today ? As its slow .. under 5meg...?