Plusnet Outage Report in Catterick, North Yorkshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Catterick, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Catterick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Catterick, England
Latest outage, problems and issue reports in Catterick and nearby locations:
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Gareth Jones
(@GarethPc1237) reported
from
Well, England
@sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠
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Gareth Jones
(@GarethPc1237) reported
from
Well, England
Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Paul McGee 2E0EIJ
(@paulm19822012) reported
from
Richmond, England
with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Paras Jethwa MD FRCS
(@parasjethwasurg) reported
From @Plusnet “Thanks ever so much for reaching out. I'm sorry for the delay…….I understand how frustrating it can be when when you've been waiting for so long for that series starring Zach Braff to be released.” Just fix the broken line! Perhaps the most moronic reply ever.
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Tomma235
(@tomma235) reported
@Plusnet saying their support is award winning is laughable. Been ignoring emails for 2 weeks now. Avoid
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Bob Clarke
(@aldridgebobfish) reported
@Plusnet - Broadband service down in WS5 postcode are for over four hours now. Independent observers say WS1,2 and 8 are also affected but no hint of an issue on your Service page ? What's happening please ??
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Rob Wills
(@rob_wills) reported
Literally just joined @Plusnet mobile for three contracts and already thinking was this a bad idea? Contracts started before SIM cards arrived, unable to set up one of the accounts to manage it....
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Matt West
(@mattpwest) reported
@Plusnet any chance someone can respond to my complaint made on 22nd August? Your code of conduct states 5 working days…
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Andrew G
(@TwoBlueDucks) reported
@Plusnet cannot get mobile signal at postcode CW2 7xx - EE website said they were aware of problems yesterday but should now be fixed, have restarted phone but still no bars. how can I report this for investigation please?
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Chris Barnes
(@ChrisBarnes84) reported
@Plusnet I’m supposed to be switching over to your service on Monday, still no sign of the router. I work from home so this will be a big problem if it doesn’t arrive in time. Can you track the parcel?
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Rory Bond
(@Rory_Bond) reported
@Plusnet been giving a set up date of 27/9 moving 17/9 need a much better date than this or will have to cancel new contract I’ve taken out.
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Davie 🏴 📸
(@DavieIrwin) reported
@Plusnet My Parents in law have been without Broadband now since the 13th of August. Both in their 70's and the internet is lifeline for them. Four engineer no shows, poor diagnostics, poor communication. A poor, poor show all round. I have never heard of such poor customer serv.
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CastarasKaelde
(@CKaelde) reported
@Plusnet i and my fiance signed up to your network for our phones a week ago, and we are now on day 4 of not having a working sim card. i am getting no response from messaging you for assistance. i am very alarmed that this is the response i'm getting as a new customer.