Plusnet

Plusnet Outage Report in Catterick, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Catterick, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Catterick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Catterick, North Yorkshire, England 01/20/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Catterick, England

Latest outage, problems and issue reports in Catterick and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @ChloePr53533974 Hi Chloe, I'm sorry to hear of the issues you have experienced and for the inconvenience this must have caused. Please private message your mobile number and our mobile trained agents will take a look into this. All the best - Beth Plusnet Sheffield

  • therealblans Blans (@therealblans) reported

    @Plusnet Can you help as the contact number given on your website doesn't work??

  • Princessjen17 Jennifer Hislam (@Princessjen17) reported

    @Plusnet I've still not received q reply after you asked me to DM you. Our Internet is not working. Its asking us to log into the technicolour gateway.

  • ShaunPants Shaun Daniel (@ShaunPants) reported

    Dear @plusnet. I've been receiving 1mbps of Internet for the past 4 hours. Please help!

  • TiggerSukh Dr Sukhdev Gill (@TiggerSukh) reported

    I am sick and tired of @Plusnet broadband speed. Every time I phone they increase speed then few weeks later it is like dial up days @plusnethelp #plusnetbraodbandpoor I wish I had never signed up with them. #Verypoorbroadband

  • becca_bvb_army Beck (@becca_bvb_army) reported

    @Plusnet Hi I'm still having the same problem

  • HY_0186 HY Wong (@HY_0186) reported

    @Plusnet Hi. I have had no broadband for days now. Please help.

  • Jos1e83 Josie83 (@Jos1e83) reported

    @Plusnet Hi I use you for my mobile phone network I have had no signal for about the last two days in SO41 0NE any update when this will be resolved, have some important calls to make and receive so may need to change networks if not sorted soon.

  • ChloePr53533974 Chloe Preston (@ChloePr53533974) reported

    @Plusnet Hi I have had no calling, texting or mobile data in my area for the past three days. It's very frustrating, I'm paying for a service that I am not receiving, not even wifi-calling working.

  • TCowdall Tom Cowdall (@TCowdall) reported

    ALL STUDENTS THINKING OF DOING BILLS WITH UNIHOMES - DON’T BOTHER!! We’re 3 medical students who’ve spent the last 2 weeks without WiFi and spent hours being bounced between @UniHomes and @Plusnet only to be hung up on and now have our calls ignored - disgusting customer service!