Plusnet

Plusnet Outage Report in Catterick, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Catterick, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Catterick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Catterick, North Yorkshire, England 03/10/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Catterick, England

Latest outage, problems and issue reports in Catterick and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sadgenservwork P (@sadgenservwork) reported

    @Plusnet Still not received details of how to claim my reward card, despite receiving 2 emails saying plusnet are aware of the problem and will be resolved in 2 weeks. 2 weeks gone by and still waiting.

  • b34n3gg Sean 🔴⚪ (@b34n3gg) reported

    @Plusnet funnily enough as an existing customer this is considered a perk. Like you're doing me a favour at this price 😡

  • amyearsley Andrew Yearsley (@amyearsley) reported

    @Plusnet I’ve tried to generate a return label for router twice as no longer a customer but the email with QR code never arrives

  • AnnGreggsRN Greggs 💙 🇾🇪 🇵🇸 (@AnnGreggsRN) reported

    @Plusnet why are you sending me a new router ? I had a phone conversation yesterday & my service was connected - after being wrongly disconnected after a shambles of service provision. A long wait for a 5th time to get through to speak to a human to sort this is unacceptable

  • nkannemeyer3 Nicholas Kannemeyer (@nkannemeyer3) reported

    @Plusnet Question 249155549 I’m not returning it.  Please charge me for it if you want. You never told me to return it when you sent me it. It is too old to refurbish and not a very expensive item. I feel insulted by this requirement you are burdening me with. Just charge me for it if you want. I have paid you a lot and you are trying to waste my time. Nicholas

  • Broughton500 Matthew Broughton (@Broughton500) reported

    anyone else having plusnet problems this morning?

  • Plusnet Plusnet (@Plusnet) reported

    @AethyrUlf Hi Thank you for reaching out to us via social media, I am sorry to hear of the issues you are experiencing. In order to assist further, please may I request you direct message us your account username. Thanks Lee-Plusnet Sheffield

  • robmcd85 Rob McDowall AMRSPH FRSA (@robmcd85) reported

    @christesla @Plusnet Mine is back up. Thankfully a temporary issue. Was dreading having to phone them in the morning.

  • blonde_moment83 Nicola Chapman (@blonde_moment83) reported

    @Plusnet hi, I have a question about my renewal deals. Can you help please?

  • patelios121 Mihir Patel (@patelios121) reported

    @Plusnet been over a week since I messaged about needing a contact to speak to about getting fibre installed in my building for all residents and no one gets in touch. So poor. Thought you would be all over wanting to install that for 2-3 apartment blocks.