Plusnet

Plusnet Outage Report in Catterick, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Catterick, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Catterick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Catterick, North Yorkshire, England 12/24/2025 06:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Catterick, England

Latest outage, problems and issue reports in Catterick and nearby locations:

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @jonbarony Hi John, I'm really sorry about the issue and just glad it's been resolved. Please feel free to send us a DM with your username if you'd like us to look into it or if there's anything further we can help you with at all. - Adam - Plusnet Sheffield

  • OliverT1998 Oliver Taylor (@OliverT1998) reported

    @Plusnet Hi Tony, I have tried it on both wired and wireless. The timings also seem to vary with the packet loss in the sense that some days it’s all good and others it’s bad. Or it’ll be stable for say 30mins and then all of a sudden pings go up and packet loss happens

  • SimonD70 Simon Deakin (@SimonD70) reported

    @Plusnet having lots of issues with drop out and really slow. Ran all tests as guided on the website and tests run at under 25mbps. Rebooted router etc. Can someone please look into this

  • blue2boot blue2boot (@blue2boot) reported

    @plusnet ignores people. Customer service is dreadful. When you do get through they can't fix the problem. AVOID this company. Hassle from day one. #plusnet

  • pnuttuk Pnuttuk (@pnuttuk) reported

    Shocking broadband signal from @Plusnet today and even worse this evening. Below 2mb dl and 3.2mb upload. Supposed to be on Fibre extra... Average 66mb download my arse!

  • blue2boot blue2boot (@blue2boot) reported

    @plusnet AVOID. Terrible service #plusnet

  • jasoneddings1 Jason Eddings (@jasoneddings1) reported

    @Plusnet @Plusnet the irony of it all. Seems your own internet must be down as you have stopped replying in the DM. Hope you don’t have to wait over 2 months to get it back on. Good luck

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported

    @Plusnet you helped me out a few weeks back as my internet kept dropping. It seemed to work for awhile but has started again. Have done the usual checks and my mobile phone seems to be ok. Could you help again?

  • Plusnet Plusnet (@Plusnet) reported

    @braintumourlady Thank you, Hev. Please let us know if the troubleshooting doesn't resolve this problem. Regards, Emily Plusnet Leeds 🌞

  • WebManPS P (@WebManPS) reported

    @Plusnet Hi, my contract is due to end in a month and I would like to end my service on that date, I cannot find an option for this anywhere on the site. Is there a customer email I can send confirmation of this to?