Plusnet

Plusnet Outage Report in Catterick, North Yorkshire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Catterick, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Catterick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Catterick, North Yorkshire, England 03/11/2026 05:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Catterick, England

Latest outage, problems and issue reports in Catterick and nearby locations:

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jamieg1888 JG (@jamieg1888) reported

    @Plusnet Hi, I want to cancel my account with immediate effect, can you please help with this?

  • MsHellieD Helen Davison (@MsHellieD) reported

    @Plusnet Our Plusnet Access Control has stopped working. Control panel briefly flashes on screen, looks like settings are on, but WIFI is still on. I wondered if you were aware of anyone else having this issue?

  • HollywoodPops Paul Tierney (@HollywoodPops) reported

    @Plusnet I already did. 10 months ago, over and over again, when the problems first started (2 weeks in to my contract) funnily enough now that I’m close to leaving someone has replied. Literally the worst customer service I’ve ever experienced. Will be recommending against using Plusnet.

  • Bertie123B bert1e (@Bertie123B) reported

    @Plusnet I was just completing an order for your service, I then decided to read the reviews. So now it’s a no from me.

  • Silklink Sིiིlིkིlིiིnིkི (@Silklink) reported

    @Plusnet Hi, PlusNet staff are mostly helpful & friendly,but one of your staff at Sales L Team A wasn't like that.After she gave me the tariff figures,I asked if she could send full figures by email.She accused me of being rude to her& SLAMMED the PHONE ON ME. Can I make a complaint pls?

  • wearethe76 We Are The 76 (@wearethe76) reported

    @Plusnet Your guides and online help don't help at all. I have had £10 added to my final bill with absolutely no explanation, no extra usage and closing my account at the appropriate time. Last time I tried to call it cost me £10. I cannot wait to leave you.

  • wkeenan Wayne 💙 (@wkeenan) reported

    @Plusnet My new SIM can't access your data network. I've called support, I tried to manually connect to your network and that failed so tried to enter the APN details I can't, it appears to be disallowed. Not great start, thinking of going already.

  • MsHellieD Helen Davison (@MsHellieD) reported

    @Plusnet Our Plusnet Access Control is not working. I wondered if you were aware of anyone else having this issue?

  • ChloeJones1983 Border Rambler ♌️🏳️‍⚧️🇪🇺🏳️‍🌈💙 (@ChloeJones1983) reported

    @a516digital Plusnet came into my life twice a few years ago. Personally found their internet incredibly poor so switched to Sky and never looked back. Sympathy for the employees losing their jobs, however

  • Spamlar_Lich Paul Murphy (@Spamlar_Lich) reported

    @Plusnet yesterday was meant to be the day my broadband was switched from SKY to Plusnet. This hasn’t happened and I am left without broadband. I am trying to get a firm date for the switch but I can’t. I cannot work from home due to this issue. Please help