Plusnet

Plusnet Outage Report in Catterick, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Catterick, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Catterick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Catterick, North Yorkshire, England 11/28/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Catterick, England

Latest outage, problems and issue reports in Catterick and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Tardo_fulford russ fulford (@Tardo_fulford) reported

    @Plusnet You have lowered my speed to bring it in line with the speed on the line not resolving my issue at all

  • manicstreetmini North Col (@manicstreetmini) reported

    As I thought might happen @plusnet @plusnethelp now have two open accounts due to bill me and no working internet. Anyone else had “broken” account issues? #plusnet #shitshow

  • esarty Esarty (@esarty) reported

    @Jarmara @Plusnet I was told that they will reimburse me for the cost of BT Hotspot - good job as I can’t really test how good the connection will be until I’ve signed/paid up. Not sure whether we’ll be able to WFH on a public network due to certain security requirements on our connections.

  • esarty Esarty (@esarty) reported

    @Plusnet It's hard to believe that the default position, when moving house, is that the cease/activation dates are not the same and must changed separately (if you remember to do so). On *all* calls I was very clear that I was booking this in advance to minimise any loss of service.

  • tandleman Tandleman (@tandleman) reported

    @Plusnet Internet failing to connect today try your help says no issues. M24 area. Reboot several times doesn't help. Refresh router doesn't. Any ideas?

  • Bluesprints Andrew Sinclair 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Bluesprints) reported

    Hey @Plusnet How do I check if you've got a service outage in PH2 area? My service stopped this afternoon.

  • Jane73232525 Missnotononsense! (@Jane73232525) reported

    @Plusnet awful service router over heats the Internet cuts out the customer service is below 0 I'm disgusted with plusnet I have been with them for way too long I really don't recommend

  • Jarmara Sarah, sauntering vaguely downwards (@Jarmara) reported

    @Plusnet @esarty Then should you not provide a dongle or free access to the BT hotspot facility? Admin errors happen, but you should do all you can to provide the service promised to your customer.

  • danielp_johnson Daniel Philip Johnson (@danielp_johnson) reported

    @Plusnet Hi plusnet 👋. I have an issue where my router for the past three days has been randomly going orange at times. Also when on the phone it starts to crackle. Previously I’ve been working from home fine. When I look in the event log there is lots of fragmented packets 🤔

  • DJRoss13579 Dylan Ross (@DJRoss13579) reported

    @Plusnet WiFi has been off all day in DY6 area. Can you look into this? Have tried calling plusnet but the advice and help given did not help. Seems to be an outage issue affecting other people in the area of DY6.