Plusnet

Plusnet Outage Report in Catterick, North Yorkshire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Catterick, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Catterick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Catterick, North Yorkshire, England 11/26/2025 11:35

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Catterick, England

Latest outage, problems and issue reports in Catterick and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rngfrosty Frostyツ (@rngfrosty) reported

    @dwolvfx @Plusnet I’m on plusnet and it’s not that bad

  • psych_chek Edgar Chekera (@psych_chek) reported

    Trying to decide who to have as my next internet provider. BT or plusnet? Pls send help

  • MiravzalKosimov Miravzal Kosimov (@MiravzalKosimov) reported

    @plusnethelp @audra_painter Lol issues with activation is sorted very quick but not with the internet issues. Shame on you Plusnet

  • flegv Fleggy (@flegv) reported

    @plusnethelp i need help , I have been using a hub one untill when it's decided to break and stop working,I've managed to get a 2740n router Plusnet one. I am connecting to it but getting no internet through to my devices.

  • houstainT Hugh Dunlop (@houstainT) reported

    @Plusnet how do I report a problem with the WiFi on my hub one?

  • CaroD22 Carolyn Daw (@CaroD22) reported

    Appalling service from @Plusnet with regard to switching my elderly account to them - hub not turned up by switch day but more importantly there incoming calls have been switched off. Explained critical for carer teams and family to contact - customer service not interested

  • teresa1974 ♥Teresa♥ (@teresa1974) reported

    @roystoncartoons @KevinsFrontDoor @Plusnet Just been told there's a major outage and should be back on by 7.45pm

  • sambelina78 Samantha Ettle (@sambelina78) reported

    @plusnethelp Hello Plusnet. Any advice on patchy signal in our house? Do you have any booster boxes you can send?

  • dgpearce1000 David Pearce (@dgpearce1000) reported

    @bt_uk I’m a potential new customer and currently with Plusnet FTTC. What’s the current waiting time to have FTTP installed?

  • ChrisnBye Chris Bye (@ChrisnBye) reported

    @Plusnet Since being with you - In Merseyside - We have had service LESS than 50 per cent of the time. And this is for simple email. Which we need to work. Great to have swift CS but pointless if the internet fails to work after.