Plusnet

Plusnet Outage Report in Catterick, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Catterick, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Catterick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Catterick, North Yorkshire, England 12/13/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Catterick, England

Latest outage, problems and issue reports in Catterick and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Dappacutz Dappacutz (@Dappacutz) reported

    @OpenreachHelp Plusnet tell me outage affecting C010, Great Cornard, Sudbury, Suffolk. Broadband on and off for hours at a time since last night. Can you confirm and give ETA for resolution? Thanks

  • LordWilsonVILLA LordWilsonVILLA🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿UAI (@LordWilsonVILLA) reported

    @bigkevilla82 @Plusnet now I'm having problems with Yodel @YodelOnline after months of leaving my parcels in my SP they won't now I suppose they have employed another little Hitler who insists I sign for them so I will open the door and let the bastards breathe all over me!!!

  • appccessible Kevin (@appccessible) reported

    @itsjustm0o Yes. Their tracking services and delivery services have been down since Saturday. I spoke to chat on Saturday and cannot give me any information. Might cancel my @virginmedia order and go with @Plusnet for broadband.

  • RobJM22 Rob Murphy (@RobJM22) reported

    @Plusnet Probably no point , I will let the complaint inevitably get ignored . But I will DM . I’ll give it 7 days before escalating .

  • millis_mikey Mikey Millis (@millis_mikey) reported

    @Plusnet hello - our internet is still down (not your fault I understand) and guy from Plusnet said you’d cover the cost of a internet dongle up to a certain amount - could you remind me how much that is please?

  • br1mcg 🇺🇦 brian McG #StaySafe 💙 🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@br1mcg) reported

    What I learned this morning: Never upgrade or change package with Plusnet online. What I thought was a saving of £8pcm turned out to be an increase of £12 due to a loyalty discount on my current package being binned. But they don't tell you that. One call to them sorted it out.

  • itsjustm0o Moom (@itsjustm0o) reported

    @appccessible @virginmedia @Plusnet It's terrible it's lasting so long! Especially when your item is important. Hope your broadband gets sorted and arrives safely though!

  • EddieRobson Eddie Robson (@EddieRobson) reported

    @harriet1marsden @EE Since switching to @Plusnet nearly two years ago I've found their customer service to be excellent.

  • iamlaurafallon Laura (@iamlaurafallon) reported

    Hi @Plusnet 👋 you’ve sent me a customer survey to complete as I recently cancelled - but the link to the survey doesn’t work 🙃

  • snozdop Snozdop (@snozdop) reported

    @O2 Why is it that since joining O2 I get regular scam calls claiming to be from O2 that somehow know I'm an O2 customer? You (or an insider) must be selling your customer details to scammers. This never happened while I was a @plusnet customer.