Plusnet

Plusnet Outage Report in Catterick, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Catterick, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Catterick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Catterick, North Yorkshire, England 03/16/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Catterick, England

Latest outage, problems and issue reports in Catterick and nearby locations:

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NessManship Ness Manship (@NessManship) reported

    @Plusnet I've no dialling tone or Internet this morning- was working last night. I need both working - is there an issue locally?

  • NessManship Ness Manship (@NessManship) reported

    @Plusnet How about you provide the service you charge for?

  • mccaulref Alison McCaul (@mccaulref) reported

    @Plusnet Help! I can't get BT Sport 1 that i'm subscribed to! There is also no Help option for TV on the phones!

  • 2totango3 2totango (@2totango3) reported

    Do @jlandpcustserv @Plusnet know how very poor their WiFi help is!? Spent many hours trying to get through to speak to someone. If you’re moving house don’t bother with them. Waited 3 weeks for transfer.

  • thekrzr Chris Gorman (@thekrzr) reported

    @Plusnet Hey plusnet how about some customer service! Been trying to contact you for entire week with no communication what so ever! I used to be happy and recommended you to others now not a chance!

  • handhpt Health and Happiness Personal Training (@handhpt) reported

    @Plusnet never said need a new router for upgrade, never ordered one & said because of Xmas & COVID without internet/TV until Jan. No way to original until router turned up. Leaving a person living on their own in Tier 3 without the service I payed for is unacceptable.

  • harrybatten87 Harry Batten (@harrybatten87) reported

    2 weeks to get connected, engineer sent to my house, multiple phone calls to customer service (took 45mins to get through on today’s call) and still only getting 0.4Mbps...... @plusnethelp @Plusnet @Ofcom

  • matt_freer Bowlerama (@matt_freer) reported

    If anyone was wondering if @Plusnet was working after going down at 16:30 on Thursday it is not.

  • Nuomer1 Alan Denham (@Nuomer1) reported

    @Plusnet , @plusnethelp Stuff this! Your broadband service is adequate, your telephone helpers are good - but your email system is crap! 5 crashes just this morning, and that after recent complaints which have mostly been ignored. I am now informing everyone of a new address.

  • thekrzr Chris Gorman (@thekrzr) reported

    @Plusnet 50minutes later and finally getting through. Poor guy on the other end sounds harassed! I wonder why? Never took it out on him either as he’s not to blame. I await my fix!