Plusnet

Plusnet Outage Report in Catterick, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Catterick, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Catterick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Catterick, North Yorkshire, England 12/05/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Catterick, England

Latest outage, problems and issue reports in Catterick and nearby locations:

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • neilmuirhead1 Neil Muirhead (@neilmuirhead1) reported

    @bracewellsboots @virginmedia I'm with plusnet at the minute and it's completely fine, had a slight router problem and they replaced it instantly,, Vodafone are doing a cheap deal though at the minute

  • clarelouisehill Clare Hill (@clarelouisehill) reported

    Thanks @Plusnet for screwing up my house move, leaving me without internet for weeks, charging me twice then cutting off my Internet again today. Now I can't work because of your service/processes for the second time.

  • berryetoile Yuna ✨ (@berryetoile) reported

    Thinking of switching from Sky to Plusnet for internet/landline. They were my ISP like 10 years ago (when I lived just down the road from their Sheffield HQ), and I had no problems then. Are they still good?

  • Plusnet Plusnet (@Plusnet) reported

    @IshaqSiddiqi Hi Ishaq, I'm sorry to hear you're having issues with your connection. We have seen an increase in faults and outages as a result of the recent storms, so while we can't be certain; it is highly likely that your connection has been affected due to this. -Tony Plusnet Sheffield

  • coffeesteve3 coffeesteve (@coffeesteve3) reported

    @Plusnet you’ll find you will have better success rates with complaints if your stop letting untrained technical advisor ATTEMPT to deal with them. They should stick to attempting to fix things instead of playing office…#fail

  • roskaria cal ⚢ (@roskaria) reported

    @Plusnet omg hello i was only joking help 😭😭

  • capod30 caroline (@capod30) reported

    @Plusnet Do we know yet that @OpenreachHelp are coming to fix our internet? Do we need to be in for it? 🤞

  • InfamousCreate I N F A M O U S (@InfamousCreate) reported

    Pretty fed up of @Plusnet now and there lies, ordered Internet from them on the 14th and had nothing but it will be on the 28th. No router delivered, a email saying that the Internet had been turned on this morning,a nervous customer service when asked yesterday about router

  • BearlyAwakeLion Steve (@BearlyAwakeLion) reported

    @talkSPORT “Breaking news: Around Yorkshire PlusNet internet access has gone down. Everyone’s been Googling Jesse Marsch! Who is he?!” That’s relegation sorted then (Bob Bradley part 2)

  • cameronzzzzzzz Cameron Watts (@cameronzzzzzzz) reported

    @Plusnet Hi, can you please fix my internet. It’s been over a week. Spoken to multiple people and you can’t even tell me when you’re gonna send an engineer. This is very poor service.