Plusnet

Plusnet Outage Report in Catterick, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Catterick, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Catterick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Catterick, North Yorkshire, England 12/19/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Catterick, England

Latest outage, problems and issue reports in Catterick and nearby locations:

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LindaCorney4 Linda Corney (@LindaCorney4) reported

    @Plusnet I'm unable to send messages and call anyone. Bill paid anyone can help. Getting a new sim

  • berryetoile Yuna ✨ (@berryetoile) reported

    Thinking of switching from Sky to Plusnet for internet/landline. They were my ISP like 10 years ago (when I lived just down the road from their Sheffield HQ), and I had no problems then. Are they still good?

  • clarelouisehill Clare Hill (@clarelouisehill) reported

    Thanks @Plusnet for screwing up my house move, leaving me without internet for weeks, charging me twice then cutting off my Internet again today. Now I can't work because of your service/processes for the second time.

  • patiki02 Chris patiki (@patiki02) reported

    @Plusnet I'm paying for the top broadband you offer, yet I'm only getting a measly 8mb speed. This is no good to me, I've been a customer many years, so will be leaving unless you can do something about it.

  • GeoffUK2 Geoff (@GeoffUK2) reported

    @Plusnet My fibre broadband keep disconnecting in the past hour. Are there any known issues? It comes back quickly. It's not my end, nothing has changed here.

  • Plusnet Plusnet (@Plusnet) reported

    @PaFordson I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • filipino_chino Filipino Chino (@filipino_chino) reported

    @Plusnet do you offer wifi calling? My local cell tower has been down for about a month, struggling to make / recieve calls... (mobile service)

  • Reco_shop Reco (@Reco_shop) reported

    @Plusnet Hi, can someone look into this urgently for me? Our domain has been incorrectly flagged as spam. We are sending important transactional emails to our customers and they are being rejected by your system. Our customer are getting frustrated but we can't contact them to help!

  • Seniormp Martin S (@Seniormp) reported

    @Plusnet the email from you states "Delivery normally takes 1-2 days from notice of dispatch" no mention of 3 to 5 working days... we are all used to Amazon next day delivery so 3-5 "working days" is poor...

  • thatsnotmycow Nogrod (@thatsnotmycow) reported

    @LordManley Wow that is pricey. Look into plusnet, its basically BT’s discount service, it’s all the same network as BT and the same staff.