Plusnet

Plusnet Outage Report in Catterick, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Catterick, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Catterick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Catterick, North Yorkshire, England 12/25/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Catterick, England

Latest outage, problems and issue reports in Catterick and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @strayficshion Hey Suzanne, I'm really sorry about this. I'm afraid that short-code messaging isn't something we have in our network so we just can't turn it on for you. There should be other ways you can contact these companies though? -Anoush (Plusnet Sheffield)

  • Punctuaction Punctuaction (@Punctuaction) reported

    @Plusnet Got a new Hub Two router a month or two back, and having lots of issues lately with devices' connection to WiFi regularly dropping out (e.g. Google Home and TV). Any advice?

  • dftynan Daniel Tynan 💙 (@dftynan) reported

    @Plusnet concerned re our Broadband speed/service.This weekend for the first time in ~2yrs of being with you,our service dropped in/out (making it unusable) 2days running between 16:00 and 21:00.Could this be linked to the recent introduction of fibre by openreach? Please help.

  • Farmo05 Caro JH 🇬🇧🇳🇴🇺🇸🇨🇦🇮🇱🇸🇪🇩🇪🇺🇦 (@Farmo05) reported

    @petemorristwit We used to have BT Broadband, but when costs shot thru the roof we went to PlusNet (believe a subsidiary of BT). We've never looked back. But can't advise on TV, but there are so many great streaming programmes now.

  • direwolfindepe1 Direwolf (@direwolfindepe1) reported

    @mezpahlan @Plusnet Hi has there been broadband/ internet problems in Glasgow/ Paisley area haven’t been able to connect all day

  • Pls_Stfu_ 🎃Pls Stfu 🎃 (@Pls_Stfu_) reported

    @_Doctor_Freeze_ @Plusnet It’s okay tho!! You can complain and they fix it for a single day 🥰🥰 lucky us

  • dunstablian John Ganges (@dunstablian) reported

    PLUSNET WIFI ABSOLUTELY USELESS. IT WILL NOT DO CRAIG MURREY IT WILL NOT DO AT ALL. MISSED THE WALES V SA RUGBY TODAY. USELESS. NO HELP PHONES LISTED ON INTERNET WORKING. REBOOTED TURNED ON AND OFF NOTHING WORKED. USELESS.

  • strayficshion DrSuzanneConboy-Hill (@strayficshion) reported

    @Plusnet Not when you need to contact them via text or reply to a text concerning an ongoing incident. Why is it not in your network when organisations such as @UKPowerNetworks use short form to contact users in the event of an emergency?

  • arfurmometer Arthur Donaldson🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (the real one) (@arfurmometer) reported

    @petemorristwit Customer service is crap, Plusnet same since BT buy-out.

  • g_hannam Graham (@g_hannam) reported

    @Plusnet As I've now left Plusnet, when can I expect my final bill and refund for money taken for I service I didn't have?