Plusnet

Plusnet Outage Report in Catterick, North Yorkshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Catterick, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Catterick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Catterick, North Yorkshire, England 11/28/2025 01:50

November 28: Problems at Plusnet

Plusnet is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Catterick, England

Latest outage, problems and issue reports in Catterick and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Brian_A_Woolley Brian Woolley (@Brian_A_Woolley) reported

    @Plusnet Thanks Chris. Had no issues with my service so sorry to be leaving but looking for FTTP

  • mxbexglambert Mx Bex☯#ReclaimGenderQueerFlag💜🤍💚 (@mxbexglambert) reported

    @virginmedia we've been trying to cancel our account for hours now. It's utterly ridiculous. Set up with @Plusnet was easy, stress-free and honestly easy. No messing, no silliness, no anxiety. When you ask why people are leaving this is part of why, terrible service.

  • rbotlw Red Baron of the Leftwaffe #johnsonOut #provaccine (@rbotlw) reported

    @Plusnet absolute top quality service on the phone today, really sadly didn't get my call handlers name; top quality service top quality product thank you!

  • NicolaCarle2 Nic (@NicolaCarle2) reported

    @Plusnet once again I'm experiencing a dropping connection. Since Xmas when my daughter got an ipad the connection drops all the time and rebooting and turning off WiFi doesn't help, also takes ages to appear on the WiFi list

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    @Plusnet As mentioned… no problem with networks having occasional probs.. its bound to happen. But when the only way a customer can communicate a prob to you guys is via Twitter .. then that is a poor service. Anyway.. hope it’s fixed soon

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    @Plusnet and we still can’t call/text. Poor service.

  • andyricflair ricflairandy (@andyricflair) reported

    @Plusnet My service is due to swap on monday and i still haven't received your router.

  • Rauf_Faiz_71 Rauf (@Rauf_Faiz_71) reported

    @Plusnet Thanks @Plusnet unfortunately I don't have broadband with you, still stuck in a TWO YEAR contract with @bt_uk ... Never again!

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    @Plusnet You mentioned ‘live chat’ … not me. Your website said to contact via Twitter - I did this at Ofcourse there will always be netowrk probs .. but I messaged you at 1.15pm - my husband also did. It’s now 14.52 .. and it’s not fixed and we still can’t call/text. Poor service

  • CaitieMackay Cait Macks (@CaitieMackay) reported

    Mr Plusnet man, I'm aware my accent is amazing, give me my Internet please idiot