Plusnet Outage Report in Catterick, North Yorkshire, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Catterick, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Catterick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   E-mail (9%)

4. 

   Total Blackout (8%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

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Plusnet Issues Reports Near Catterick, England

Latest outage, problems and issue reports in Catterick and nearby locations:

• Paul McGee 2E0EIJ (@paulm19822012) reported 24 minutes ago from Richmond, England

  with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

• Sean Hadland (@SeanHadland) reported 32 minutes ago from Darlington, England

  @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

• Gareth Jones (@GarethPc1237) reported 54 minutes ago from Well, England

  @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

• Gareth Jones (@GarethPc1237) reported 59 minutes ago from Well, England

  Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• John Johnson (@JohnYorksfrag) reported 7 minutes ago

  @MLawsonDesign @Plusnet @Google they have not posted anything really anywhere and we are left floundering waiting to get into our e mails ....belting service

• Vada (@stardate1234567) reported 8 minutes ago

  @Plusnet Is your email servers down? If so how long will it be before service is back to normal?

• Mark Lawson Design (@MLawsonDesign) reported 12 minutes ago

  @Plusnet @Google I’ve had to come back to this tweet to find that link. It’s not apparent on the actual web site home page or help page. Need the link on the Help page please! Likewise I used to like to check the Service Status page for reporting an issue. But I can’t find that on the site now.

• Aimee (@aimzite) reported 15 minutes ago

  @Plusnet 5 days since house move was “completed”, but no broadband. Support ticket says my services are running, complaint ticket saying the order should be closed with Openreach within 24 hours (now elapsed) is gone from my account. What am I paying for again? I’m lost.

• Plusnet (@Plusnet) reported 16 minutes ago

  @donnasemmens Hi Donna, thanks for getting in touch Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband and mobile services are not affected and we’re sorry for the inconvenience caused Thanks Alice @ Plusnet Leeds

• David Ward (@WardDEC) reported 17 minutes ago

  @Plusnet Any ideas for when the current Plusnet web-mail problem might be solved?

• Howard J Evans (@HowardJEvans) reported 22 minutes ago

  @Plusnet @moomadeb I’ve had problems since late last night. Broadband working but no email connection on any device.

• Plusnet (@Plusnet) reported 23 minutes ago

  @WardDEC Some customers are having problems logging in to their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused -Matt Sheffield

• Roger (@RogerOB49) reported 23 minutes ago

  @Plusnet Hi any idea when you will get this Probus sorted as here in Lowestoft our email is not working

• Lord Brexit (@RealLordBrexit) reported 24 minutes ago

  @ashl3y1234 @SkyHelpTeam I had the same issue with sky, moved to plusnet, been brilliant.