Plusnet

Plusnet Outage Report in Catterick, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Catterick, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Catterick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Catterick, North Yorkshire, England 03/24/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Plusnet Issues Reports Near Catterick, England

Latest outage, problems and issue reports in Catterick and nearby locations:

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BeakerRick Rick Leeming - Beaker (@BeakerRick) reported

    @Ms_Samarax Plusnet are ok. They're owned by BT, but they are the discount brand. I was with them for years until Inhad a line fault that BT said they couldn't fix.

  • etherium_winds king (@etherium_winds) reported

    @Plusnet internet speed has been super slow since waking up, gone from 75mb download to 3 if we're lucky, i've checked all cables and reset the router but it's not improved at all ): any problems in the sheffield s10 area ?

  • starmagicsoul Kelly Ann (@starmagicsoul) reported

    @Plusnet why is my WiFi so slow tonight and keeps going off & on?

  • technologyfun Technology for Fun (@technologyfun) reported

    @Plusnet is there a service issue in the GL12 area? My broadband is down this morning and the usual re-boot does not work.

  • NoWarning_Sign attention thief 🛼 (@NoWarning_Sign) reported

    @Plusnet appalling. Ruining our life. Due to their inability to confirm the account is closed and no payments are outstanding, we CANNOT GET A MORTGAGE. And no one in @plusnet can or will help us. DONT USE THEM @MartinSLewis

  • RebeccaTope Rebecca Tope (@RebeccaTope) reported

    @Plusnet This feels like a game of cat and mouse. Because my internet is so slow, messages sometimes just fail to go, even though they appear as if they have. The email specifically asked me to reply to it. I give up.

  • MrPeterLambert Peter Lambert (@MrPeterLambert) reported

    Apparently it's cheaper to cancel my phone/broadband and both mobile phones and move suppliers than it is to pay the moving house fees with @Plusnet. All in an effort to push another 2 year contract. Looks like I'll be switching suppliers.

  • Goulden_David David Goulden (@Goulden_David) reported

    @Plusnet award winning customer service…NOT.. Moved house and plusnet have messed everything up, 5 days without email …time to move provider after 17 years!!! It is almost like they don’t want to keep customers?

  • Goulden_David David Goulden (@Goulden_David) reported

    @Plusnet Good, can you fix my email? Probably not it has only been 6 days…

  • B4rry Barry Sharp (@B4rry) reported

    @Plusnet Hello, I'm a PlusNet Broadband customer thinking of moving over to your mobile setup. A vital question is: Are your SIMs 5g?