1. Home
  2. Companies
  3. Plusnet
  4. Catterick, England
Plusnet

Plusnet Outage Report in Catterick, North Yorkshire, England

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Catterick, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Catterick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Catterick, England

Latest outage, problems and issue reports in Catterick and nearby locations:

  • SeanHadland
    Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • GarethPc1237
    Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • paulm19822012
    Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MsRosaline
    Jean R T Barnett🌹 (@MsRosaline) reported

    @Plusnet Please can you tell me why, as a Plusnet customer, I am unable to report a faulty phone line? For 2 days I have had no dial tone, have tried contacting by mobile to be met with a 'cannot connect due to high volume' message. Equally unhelpful on line merrygoround!!!

  • supercreep303
    Scott (@supercreep303) reported

    @jonboi68 @Plusnet I'm sat down?

  • MrFelixU
    Felix Ulrich-Oltean (@MrFelixU) reported

    @Plusnet @plusnethelp So.. there's no "support ticket" system any more, my tweet to @plusnethelp has not been responded to in over a week and now your phone line won't even let me queue for help. 5 ppl trying to school/work from home - this is bad service

  • AshleighGerman
    🌈♏️Ashleigh (She/Her)🎭💝 (@AshleighGerman) reported

    Really @Plusnet @plusnethelp?? The automated message “please call back later today or tomorrow” that plays immediately when contacting you about issues with my broadband is incredibly frustrating. 12 times I called thru out yesterday&twice this morning.

  • PlanetPenwith
    Planet Penwith (@PlanetPenwith) reported

    @Plusnet My ADSL broadband is continually dropping out. Very very poor service from a company that quotes "We'll do you proud". Sorry but I have to disagree, you are definitely NOT doing me proud. Terrible! I will be stopping my direct debit and returning your router - 1 out of 10

  • GlynTW
    Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England

    @Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.

  • Binky98929762
    Binky (@Binky98929762) reported

    @Plusnet stupid adverts at the moment - our bread maker has been in continuous use for at least 10 years - not gather dust unused - not funny, just irritating

  • val18619932
    val (@val18619932) reported

    @Plusnet Never had a problem with plusnet until I upgraded this has been during lockdown service is awful.can never speak to anyone and when I do I’m told the problem is my end. & it will cost me £80 to get open reach out to test the line disgusting service not fit for purpose

  • andywash
    Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • KLucyBull
    Kerry Bull (@KLucyBull) reported

    @Plusnet hi, we’re having real problems with connection & working from home really need support. However when I call support an automated message tells me call back tomorrow as you’re too busy to take the call?? What are we suppose to do today without it, we can’t work.