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Plusnet

Plusnet Outage Report in Catterick, North Yorkshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Catterick, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Catterick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Catterick, England

Latest outage, problems and issue reports in Catterick and nearby locations:

  • SeanHadland
    Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • GarethPc1237
    Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • GarethPc1237
    Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • paulm19822012
    Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Tonylockkeeper
    Anthony Walker (@Tonylockkeeper) reported

    @Plusnet what do we have to do get our problem resolved with the worst mobile service provider in this country my wife has not been able to use her phone for over 2weeks ofcom complaint coming

  • tigertubs55
    melvin knowles (@tigertubs55) reported

    @Plusnet Not very good customer service. Have the question twice now yesterday and today. What is the problem with the network in CM1 2HS area A response would be nice been a customer for several years now expect a better service

  • Romfordian2
    Mick Tilson (@Romfordian2) reported

    @Plusnet any chance of a reply to my DM? I'm abroad with no phone service. Looks like we'll be changing providers

  • CharBinns
    Char Binns πŸƒπŸ»β€β™€οΈπŸ³οΈβ€πŸŒˆ (@CharBinns) reported

    @HomotopiaFest @Plusnet And @Plusnet if you're going to keep people on hold for an hour, can you at least get more than 4 hold songs?! Listening to the same songs on repeat is making us even more annoyed by your lack of basic customer service...

  • gazpacholulu
    Dr Neil A Mallett (@gazpacholulu) reported

    @Plusnet sorry but my mother's internet connection is so poor yet again..the line goes down at least every couple of minutes for several seconds stopping any downloads

  • dickfleur1
    richard (@dickfleur1) reported

    @Plusnet my router is not working properly u can't use 2 devices as it will keeps pausing and trying to load, the router light on the front has gone dark and I've tried resetting it but nothing. Can you fix it please

  • PaulbernalUK
    Prof Paul Bernal (@PaulbernalUK) reported

    I should bill @plusnet, @EE and BT for all the time I’m spending sorting out the bloody mess they’re causing my poor aunt.

  • HomotopiaFest
    Homotopia (@HomotopiaFest) reported

    Hey @Plusnet, been on hold for 55 mins, spoke to three people and not getting anywhere. We're a small team running a non profit could do with some actual support. Thanks, Olivia

  • L_W_Studios
    Lawson Wright Studios (@L_W_Studios) reported

    @Plusnet Can we please rectify the issue of our phoneline, can't get through to an assistant, over 1 week without a line is crippling to a small business!!!

  • kaiaetc
    Kaironavirus (@kaiaetc) reported

    @Plusnet Hi, We upgraded our contract to a cheaper option and since then our BT Sport app has been disconnected from our account. We were told this wouldn't affect the app. We sent a request to get it up and working again but it's still pending four days later. Can you help?