Plusnet

Plusnet Outage Report in Catterick, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Catterick, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Catterick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Catterick, North Yorkshire, England 03/09/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Catterick, England

Latest outage, problems and issue reports in Catterick and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • pbird40 Paul Bird (#UTAG)⚒ (@pbird40) reported

    @Plusnet Adam from customer service responded fast to me and went above and beyond to give me help and advice on a friendly and professional manner , thanks plusnet

  • mrbrady72 Ken Adams ⛰️ (@mrbrady72) reported from Dalham, England

    Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed

  • rharris_22 Rob Harris (@rharris_22) reported

    @Plusnet we have just agreed to join BT from 27/04 and they said they can sort all the switching but we need to inform you. Is there anything specific you need or do we just cancel our direct debit from this date?

  • EdwardPhillips0 Edward Phillips (@EdwardPhillips0) reported

    @Plusnet My 4G has been down in NR13 for over a week. When will it be back?

  • CrowMcMinn ChrissyCrow (@CrowMcMinn) reported

    @Plusnet hi plusnet. Tried and tried and tired to contact you. Internet is down can you please help

  • Merrick_18818 Mike Merrick (@Merrick_18818) reported

    @Plusnet Had my third outage in the last hour while trying to send that tweet.

  • Merrick_18818 Mike Merrick (@Merrick_18818) reported

    @Plusnet Just had my internet disconnected twice in the last hour and yesterday had an outage of about one hour. Causing real disruption for me at the moment. Is everything ok with service in the Bristol/North Somerset area?

  • CrowMcMinn ChrissyCrow (@CrowMcMinn) reported

    @Plusnet hi plusnet. I have tried to report my broadband is not working for 3 days and I can't get a response. I need Internet for work.

  • paraman31 John Charlton (@paraman31) reported

    @kazzaloveslife Plusnet, been with them for about 8 years. No problems at all and good customer service.

  • AlRudaini_Lulu Louise Al-Rudaini (@AlRudaini_Lulu) reported

    @Plusnet They really are incredibly helpful and patient. I am not surprised at their award-winning customer service