Plusnet Outage Report in Catterick, North Yorkshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Catterick, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Catterick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Catterick, England
Latest outage, problems and issue reports in Catterick and nearby locations:
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Gareth Jones
(@GarethPc1237) reported
from
Well, England
Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠
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Paul McGee 2E0EIJ
(@paulm19822012) reported
from
Richmond, England
with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Paul McGee M0WNU
(@paulm19822012) reported
from
Richmond, England
A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address
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Gareth Jones
(@GarethPc1237) reported
from
Well, England
@sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Williams
(@GaryWilliams198) reported
How bad is customer service at @Plusnet that they send you to either facebook or Twitter to resolve the issues yet you can't send them a message?
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Louise
(@LClarkdashian) reported
The worst customer service I’ve ever experienced @Plusnet!
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Plusnet Help
(@plusnethelp) reported
@mahert2011 Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help.
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Philip Challinor
(@pchallinor) reported
Decent of @plusnet to restore the buttons on their webmail service. Doubtless the withdrawal of all other little conveniences, including access to emails, is a price well worth paying.
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BenC
(@WestfieldWoody) reported
@plusnethelp we recently joined plusnet and were supposed to be connected yesterday. BT service stopped at 7am yesterday. I need to know when I can get back online
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Dan Howard
(@danhoward_uk) reported
Gradually getting more frustrated with @Plusnet stability...constantly being thrown offline in the middle of meetings and running queries. Any new #broadband recommendations?
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Mary
(@MaryTM_MK) reported
@Plusnet our broadband has been out most of the day. Called customer service at lunchtime and was told there is a mass outage, expected fix time 8pm (exact time your helpline closes). It's now 9:30 and still no broadband.
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TooCrypto
(@TooCrypto) reported
@Plusnet broadband in the Kbps since November 2020 and an inability to cancel due to a £90 fee whilst trying to work from home #zoomisamess #heldhostage #corona
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Liz Blake 💙
(@LizB13) reported
@vantex24 @JohnLewisRetail @zeninternet According to JL, setting up a new broadband/ landline account is "a highly technical issue and so John Lewis Broadband / Plusnet are really the only ones who could address this issue." I wonder who else they thought might be responsible? Still heard nothing after 24 hours 😠
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inexplicably it’s still january baynes
(@baynesa) reported
Anyone know how to identify a landline supplier? My Mother's 'phone line has carked it, and no-one has a clue who's supplying it. We thought that it was Plusnet, but the DD stopped last year. @Ofcom @revk -- can you help?