Plusnet

Plusnet Outage Report in Caernarfon, Gwynedd, Wales

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Caernarfon come from postal codes LL55.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Caernarfon, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Caernarfon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Caernarfon, Gwynedd, Wales 03/21/2026 13:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caernarfon, Gwynedd, Wales

The most recent Plusnet outage reports came from the following cities: Caernarfon.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaernarfon Internet
United KingdomCaernarfon Internet
United KingdomBangor E-mail
United KingdomLlanfairpwllgwyngyll Wi-fi
United KingdomBangor Wi-fi
United KingdomBangor E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Caernarfon, Wales

Latest outage, problems and issue reports in Caernarfon and nearby locations:

  • gillianography Bio & About Page Copywriter (@gillianography) reported from Y Felinheli, Wales

    Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AMaryHughes Aideen Hughes (@AMaryHughes) reported

    @plusnethelp @Plusnet You took payment for my new account well over a month ago. When I log in to my account it says being processed. I was told it would be approx 2weeks. Your online chat service is down and I can’t get through on the phone. Can I please have a refund?

  • GilloranEmily Emily Gilloran (@GilloranEmily) reported

    Dire service from @plusnethelp every step of the way. Very frustrated with all the delays and errors from @Plusnet

  • HelenStokesSwim Helen Stokes (@HelenStokesSwim) reported

    @Plusnet Would love to "stay connected" but had nothing but problems since we switched to you 🙄

  • SamofLeeds Sam Walker (@SamofLeeds) reported

    @JohnCooper633 are you with Plusnet? My internet went down tonight at about 10.30pm..not great as I'm on nightshift. Using my 4G just now to get through the last hour of it.

  • Akendolfr Akendolfr (@Akendolfr) reported

    @plusnethelp @Plusnet Your service is atrocious and your customer service is non-existant. When this contract is done, I'll be too, unless you can actually help.

  • GilloranEmily Emily Gilloran (@GilloranEmily) reported

    @plusnethelp Dire service from @plusnethelp every step of the way. Very frustrated with all the delays and errors from @Plusnet

  • ragbonehair Lizard Queen (@ragbonehair) reported

    @plusnethelp @Plusnet Any info on when the internet outage in Glasgow G31 area will be fixed?

  • silentbazz ʙᴀʀʀʏ ʀᴏʙᴇʀᴛꜱ (@silentbazz) reported

    9 days until we escape @Plusnet. Just 9 days of patchy Internet connectivity left (with no help)

  • _ikeashark daddy long legs (@_ikeashark) reported

    Plusnet is so awful its stopping me from being able to work

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported

    have had a very unstable VDSL connection all night, right up until before midday, my equipment is fine, and Plusnet reports no problems, therefore I blame Openreach (or 'Openfail' as I tend to call them as they're not often great at what they do), not ideal when I run things