Plusnet Outage Report in Buxton, Derbyshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Buxton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
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Plusnet Issues Reports Near Buxton, England
Latest outage, problems and issue reports in Buxton and nearby locations:
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chris hulme
(@chrisahulme) reported
from
Furness Vale, England
@Plusnet is showing again how useless they and their service is.
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PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Stockport, England
@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
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Ric
(@RickyCarterna) reported
from
Cheadle Hulme, England
@plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Stewart hamilton
(@ozzystuh) reported
@Plusnet That was down for nearly 2 hours - Nationwide judging from Twitter - Yet you didnt Post on Twitter and were telling 10,000's people (pointlessly) to factory reset and check their router set ups ! #Plusnetdown #plusnetup
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Jaz.
(@GinjaJaz) reported
@Plusnet In the middle of no broadband has also just invited me to win a prize. Can I win internet access and get back to work? Disgraceful to send that but no update on the current issues.
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Amy Turner
(@AmyTurner1316) reported
@Plusnet @JonBushby77 It's not just some!!! It's clearly all customers how about actually providing am update instead of a copied message? Ridiculous paying for this and rude customer service over phone
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Plusnet
(@Plusnet) reported
@mushfikmiah2 Hi there, some customers are experiencing problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We are working quickly to resolve this and we’re very sorry for the inconvenience caused.
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John Ellis
(@itsPellit) reported
@The_Chesh_Cat @Plusnet Not until there's a full 2 days of no service IIRC
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Wzlet
(@radek_ratel) reported
@Plusnet Not sure who's been telling you that, but it's one Heck of a reduction. Every reply I've seen on here is variations on 'connected, no services'. Your c&p is technically correct, but far understates the experiences reported. Resolve/traffic problem, not a connection one.
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James Dyer
(@jdyersinger) reported
@Plusnet I can ping Google, I can visit Google website, but I cannot resolve any other domain names ? Still an issue
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A Martin-Campbell
(@allymarcam) reported
@Plusnet PlusNet has now been down for over 2 hours with no indication of when it will be up & running again. 😤 Come on Plusnet! I’m working from home today & need to crack on!
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𝓢𝔂 #RiseAboveHate
(@SyHawkes) reported
@RichardRigby81 @Plusnet @SkyUK You made a bad choice switching to this company. Award Winning Customer Service is actually non-existent customer service!!
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Beccy Dresden (not giving up masking anytime soon)
(@dresdeb) reported
@Plusnet @midslibrarian I've had no internet since 10.30am, WFH full time & am freelance. That response is a bit different from the phonecall I had earlier to say that the problem is at Plusnet's end, affecting loads of customers, and they're working on it, but they don't know when it will be fixed!