Plusnet

Plusnet Outage Report in Buxton, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Buxton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Buxton, Derbyshire, England 01/24/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Buxton, England

Latest outage, problems and issue reports in Buxton and nearby locations:

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • chrisahulme chris hulme (@chrisahulme) reported from Furness Vale, England

    @Plusnet is showing again how useless they and their service is.

  • RickyCarterna Ric (@RickyCarterna) reported from Cheadle Hulme, England

    @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Minion_Josh_ Josh C (@Minion_Josh_) reported

    @ChalraftLevi_El @Coastway_Will Tbh, From what i know, Plusnet have no responcabilty as its not there issue. If its a telegraph pole thats came down then its a lenghty job to fix....

  • drobson2003 David Robson (@drobson2003) reported

    @Plusnet 7 days and still waiting update about rears card -#poor customer service

  • supercreep303 Scott (@supercreep303) reported

    @plusnethelp Ah sorry I missed it. Can you recommend a router that would work well? I obviously want to buy one that can be configured to work with the plusnet network.

  • Cheryl14857969 Cheryl (@Cheryl14857969) reported

    @Plusnet hi plusnet, every night this week my internet has dropped always after 11pm when I’m working - it drops at least 10 times every week, never once with sky did my internet drop and I was with them for 7 years - can u let me know why this keeps happening - PA4 9PE area

  • cockernee gary nicholls (@cockernee) reported

    @Plusnet negative start to first day. Second day up and running. All that I spoke to were polite and attempted to help. Thank you. Onwards and upwards

  • JulesEwartSuff Jules Ewart 🔶 (@JulesEwartSuff) reported

    @Plusnet I’m going public! If you’ll allow someone to use my number but won’t talk to me then I’m going to the next level - get your customer services to stop - it’s Freud! Take responsibility!

  • strudders2112 Get Vaccinated, you selfish ********. (@strudders2112) reported

    @Plusnet I really appreciate your offers to try and keep me as a customer however you're not the cheapest now. More than that, this line in your offers kills it. "Price changes apply" what is the point in anybody signing up when you will increase your prices by 4.5% in June?

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @SheffySheffield Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Matt

  • DesmondsDonders Desmond's Donders (@DesmondsDonders) reported

    @rob3047 @Plusnet @plusnethelp Plusnet working fine here must be a more localised problem.

  • SheffySheffield Simon Sheffield (@SheffySheffield) reported

    @Plusnet can anybody tell me how you start the procedure of cancelling my contract. I have had problems with my internet since October, after going around in circles with less than helpful customer service nothing is resolved.