Plusnet

Plusnet Outage Report in Buxton, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Buxton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Buxton, Derbyshire, England 01/24/2026 06:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Buxton, England

Latest outage, problems and issue reports in Buxton and nearby locations:

  • RickyCarterna Ric (@RickyCarterna) reported from Cheadle Hulme, England

    @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

  • chrisahulme chris hulme (@chrisahulme) reported from Furness Vale, England

    @Plusnet is showing again how useless they and their service is.

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cliffbrown Cliff (@cliffbrown) reported

    @Plusnet the results are the same on wifi and ethernet. my PC is ethernet and I have a terrible connection.

  • pipmadeley Pip (@pipmadeley) reported

    Said he'll try to chase it up but it might be end of next week before they're fixed. He was confident fibre port is likely to be the root cause of my issues. Meanwhile had a chat with James at Plusnet yesterday, another nice guy, genuinely eager to help. Maybe by next weekend...?

  • brendon_rogers Brendon Rogers (@brendon_rogers) reported

    @Plusnet upgraded from std fibre to FTTP today. You’ve disconnected the old service before the new one is working. Terrible service.

  • zebedeesmom ^.^ 🕷🇪🇺🐝 (@zebedeesmom) reported

    Hey @Plusnet! I’m a big fan, but I’ve been waiting on the phone for over an hour now - having been cut off once - to speak to customer services after you failed to complete my Fibre upgrade. It’s not a good look.

  • Gingerem1 Gingerem (@Gingerem1) reported

    @plusnet increase prices . Terrible service. Constant slow and lagging issues that are never rectified when reported. Looking forward to the end of contract

  • mauteek Cormac Kennedy (@mauteek) reported

    @Plusnet are you having broadband issues today? Can't get to your service status page to check?

  • stayingaliveuk Michael de Groot (@stayingaliveuk) reported

    @RobertHanna_eth @giffgaff for mobile and @Plusnet for internet. GiffGaff are not increasing prices for the whole year and use O2 network, regrettably Plusnet have recently.

  • ABasilioLCHDip :andrea: #Alchemy #TheEnergyOfPossible (@ABasilioLCHDip) reported

    @Plusnet Thanks, phoned your cust service on the day i needed help, but wasnt happy with the service.

  • publicemeryNo1 Mister E (@publicemeryNo1) reported

    @SkyUK My sky broadband has broken. Engineer been today to say it's all buggered. Nothing back from Sky, still no broadband. Will be switching to @Plusnet soon!

  • sigbathscot Signature Bathrooms (@sigbathscot) reported

    @Plusnet why are you refusing to cancel my account when I have changed suppliers? Why is your agent stonewalling? You are not owed any money.