Plusnet

Plusnet Outage Report in Buxton, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Buxton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Buxton, Derbyshire, England 01/21/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Buxton, England

Latest outage, problems and issue reports in Buxton and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • chrisahulme chris hulme (@chrisahulme) reported from Furness Vale, England

    @Plusnet is showing again how useless they and their service is.

  • RickyCarterna Ric (@RickyCarterna) reported from Cheadle Hulme, England

    @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Kris08860201 Kris (@Kris08860201) reported

    @Plusnet Thanks Emily, I presume there no cost involved to use this service / app. Everyday I get at least 3 Chinese speaking calls from different numbers as block them, all it show on screen is mobile number & United Kingdom. Sick idiots! Nothing better to do in life!

  • DeborahDuffin Deborah Duffin MRSS (@DeborahDuffin) reported

    @premnsikka I use Plusnet for a basic service, its very cheap. I don't need or want any extras so this keeps my bills low, but it's absolutely possible. Give it a try.

  • christoffski82 Chris Devlin (@christoffski82) reported

    @Plusnet hi, your mobile service is absolutely abysmal abroad and in the uk, your customer service is on a par with your signal if not worse. I am cancelling my contract as soon I get back from holiday.

  • ellie_huxtable Ellie Huxtable (@ellie_huxtable) reported

    @katebevan @Plusnet I’ve had an amazing time with @zeninternet! Reliable + fast, paid extra for a better SLA, and support are properly technical

  • MaxxNotBinary TheMaxxNotBinary (@MaxxNotBinary) reported

    @plusnet this is the second router you have sent me and it seems to have developed exactly the same fault as the first. Regularly dropping service and requiring a restart. What is the fix?

  • PeterJDuckett Peter Duckett (@PeterJDuckett) reported

    @Plusnet Can you tell my why my account seems to be frozen when I log in? With the following error msg that a "phone order is in progress" I have been with you for over three years where has this come from, possible fraud? PS your website chatbot is crap chat to a human?

  • LouiseArm37 Louise Armitage (@LouiseArm37) reported

    @Plusnet Please respond to my twitter message or email. We signed up for the customer service but not seen it working yet. Thanks

  • Plusnet Plusnet (@Plusnet) reported

    @mc_steveo87 Hi there, sorry to hear you're having trouble with the connection and for the delayed response. Are you still having this issue or is everything working ok now? - Curtis, Plusnet Sheffield

  • fatboy_no8 David Wilson (@fatboy_no8) reported

    @Plusnet Ha ha ha, no replies to my twitter message of 5 days ago, no sign of a fault fix, booking appointments without discussion with me, inventing causes of fault, reported by Openreach engineer as lying to me... not sure your definition of quality matches mine Am happy to discuss

  • HayleyAylett Hayley Aylett (@HayleyAylett) reported

    @Plusnet on your coverage checker I should get good signal indoors and outdoors but this isn’t the case. Are there problems with mobile signals?