Plusnet

Plusnet Outage Report in Buxton, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Buxton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Buxton, Derbyshire, England 12/07/2025 12:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Buxton, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Bakewell.

Loading map, please wait...
City Problem Type Report Time
United KingdomBakewell Internet
United KingdomBakewell Internet
United KingdomMacclesfield Internet
United KingdomStockport Internet
United KingdomStockport Wi-fi
United KingdomMacclesfield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Buxton, England

Latest outage, problems and issue reports in Buxton and nearby locations:

  • chrisahulme chris hulme (@chrisahulme) reported from Furness Vale, England

    @Plusnet is showing again how useless they and their service is.

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far

  • RickyCarterna Ric (@RickyCarterna) reported from Cheadle Hulme, England

    @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BuryCasual87 Mike P (@BuryCasual87) reported from Plymouth, England

    @Plusnet Any idea what's going on with your service? The WiFi keeps cutting out numerous times a day and even numerous times an hour. All day yesterday it was doing it and once again the same this morning. Getting quite annoying now

  • explosive_ennui 🤦 (@explosive_ennui) reported

    @Plusnet Sorry, Curtis - of course I know what happened today isn’t on you but I’ve had enough with the increasingly poor service @Plusnet provide. Moving on.

  • Plusnet Plusnet (@Plusnet) reported

    @grqc Hi Gregor, sorry to hear you're still having some trouble getting back up & running. In the first instance I'd recommend restarting your router if you've haven't done this in the past couple of hours. - Curtis, Plusnet Sheffield

  • mortz_c C M (@mortz_c) reported

    @plusnet I'm so frustrated and angry. My broadband is crap these days its not stopped working and I can't get hold of anyone to help.

  • EmmaJay08200815 Emmahh Jay (@EmmaJay08200815) reported

    @Plusnet Worst broadband company going! Terrible in every aspect. Crap broadband and very bad customer service. Cant wait to leave!

  • andrewsomerset Andy Somerset (@andrewsomerset) reported

    @plusnet, is this another day without broadband!? I’m still not working!

  • LewisSexyKearns Lewis (@LewisSexyKearns) reported

    @HolyDiver73 @Plusnet My point is that they haven't bothered to post any updates about the outage to avoid people wasting time trying to solve it themselves or call Plusnet. With thousands of customers coming to check service status, a picture of the Queen isn't what should be at the top of their page

  • rachcoon Rach 🌻 (@rachcoon) reported

    @Plusnet 15 hours without Internet. I pay for this service...

  • oops_herewego #GTTO 💙🕷️ 🚴 ❄️ 🇪🇺 she/her Brizzle #BLM #Woke (@oops_herewego) reported

    @Plusnet Just stop it with the auto "earlier today" BS, we are STILL DOWN, f*cking fix it but more importantly, give us updates, jeez .....

  • kevkerpow • • KEVIN PEARSON • • (@kevkerpow) reported

    @Plusnet Thanks for your 'generic' reply. However the problem is NOT resolved. Down for nearly 12 hours now. My wife has not been able to work from home today.