Plusnet

Plusnet Outage Report in Buxton, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Buxton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Buxton, Derbyshire, England 01/20/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Buxton, England

Latest outage, problems and issue reports in Buxton and nearby locations:

  • RickyCarterna Ric (@RickyCarterna) reported from Cheadle Hulme, England

    @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • chrisahulme chris hulme (@chrisahulme) reported from Furness Vale, England

    @Plusnet is showing again how useless they and their service is.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • treacletatts Lauren (@treacletatts) reported

    @Plusnet with peace and love your internet is awful. It’s 2022 I shouldn’t have to wait HOURS to upload a 2gb video …

  • SaarfLondonBird Simply Lorna (@SaarfLondonBird) reported

    @Plusnet No problem - just wanted to make sure that my phone didn't automatically connect to the "at sea" service, which is mad expensive!

  • TerriApter Terri Apter (@TerriApter) reported

    @Plusnet The “view bills” option on the website is not working and there is no way of seeing itemised charges.

  • AudiopleXus AudiopleXus Studio (@AudiopleXus) reported

    @Plusnet @tomrocksmaths Here some math for you Be careful they will steal your money, if you pay a deposit to start an internet service and you change you mind before 14 days, you won't get you money back, First it was 5 to 10 days, then 21 days, then they said we can only pay you back on the date ....

  • sethsmum1 sue sewards (@sethsmum1) reported

    @Plusnet I have been waiting 3 weeks for confirmation of cancellation. Hanging on the phones is not an option. The service shows I made the right decision to leave

  • EvelynWilcock Evelyn Wilcock (@EvelynWilcock) reported

    @jayrayner1 @virginmedia Virgin may have its own cable, but dont all other providers use the same physical line down the street? Our neighbour has BT and we @plusnet. It regularly shoots us an error message at about 9.30 pm and then continues to work as normal. Glitch yesterday was 9.20 pm.

  • neildixon Neil Dixon 🎲 (@neildixon) reported

    Internet down. I mpressed with Plusnet’s comms about the problem and estimated “incident” fix time. Let’s see if they sort it by their deadline - I suspect it’s an overblown target so they look good, but clear comms is everything. Had planned non-tech tasks this morning anyway.

  • lucy_riddolls Lucy Riddolls (@lucy_riddolls) reported

    @Plusnet Issue is now sorted. Please close all tickets on my account.

  • ali_flin Flin Ali (@ali_flin) reported

    @Plusnet Can you please tell me what's wrong with my broadband, I dont know how long it's been down for

  • craig13mcc Magic Cram Crock (@craig13mcc) reported

    @Plusnet Hi guys, are there any reported issues with broadband in Glasgow? I'm constantly dropping connection, then reconnecting - have been stuck in this cycle for over half an hour now.... Cheers C