Plusnet

Plusnet Outage Report in Buxton, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Buxton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Buxton, Derbyshire, England 01/31/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Buxton, England

Latest outage, problems and issue reports in Buxton and nearby locations:

  • RickyCarterna Ric (@RickyCarterna) reported from Cheadle Hulme, England

    @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far

  • chrisahulme chris hulme (@chrisahulme) reported from Furness Vale, England

    @Plusnet is showing again how useless they and their service is.

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JGAitken John Aitken (@JGAitken) reported

    @BTSopenreach Four weeks without Internet fibre broadband! Dig work council permit obtained by Openreach. Permit dates come and gone with not a sign of an Openreach worker. Complaint to Openreach today. Complaint closed by Openreach within an hour! Go back Plusnet! Disgraceful!

  • Adrbees1 Adam Beesley (@Adrbees1) reported

    .@Plusnet Never seen such an incompetent company. Called today, in order to cancel my account on the 25th August, they then proceeded to cancel it today. They now claim they can not do anything to solve this issue. Incompetent and Extremely poor service.

  • Crundwell David 🇺🇦 Crundwell (@Crundwell) reported

    @katebevan @Plusnet "Great value broadband, award-winning customer service..." Says so on their Twitter account, must be true!

  • katebevan Kate Bevan 🇺🇦 (@katebevan) reported

    Bloody @Plusnet internet connection has gone down again 🙄

  • baddogOTM Patrick Quinn #FBPE #GetBrexitUndone (@baddogOTM) reported

    @plusnet @plusnethelp Do you monitor your Twitter accounts? I sent you a Direct Message asking for help 21 hours ago, still not received any replies.

  • Aellabrenna Panther Aella-Brenna Pippa Bramley (@Aellabrenna) reported

    @PlusnetOfficial Hey plusnet broadband has gone down in Chesterfield, are you all okay? Do you need us to send you some Yorkshire Gold Tea and some biscuits to get you going again?

  • wonkytodger wonkytodger (@wonkytodger) reported

    @Defencebrief @virginmedia Precisely. Unless there are 6 of you in the house streaming movies then 1g is a bit pointless! The only thing to watch with companies such as plusnet offering cheap deals, is that the routers provided can be less than amazing. That's a cheap and easy fix though. Good luck!

  • TomSykesMedia Tom Sykes (@TomSykesMedia) reported

    @Plusnet Super slow speeds up and down in SN6 8TZ today. Please investigate.

  • bryan_holder number 9 (@bryan_holder) reported

    @Plusnet outage at wv6 7nq any news ?

  • obsilverfox Ollie Brown (@obsilverfox) reported

    @Plusnet broadband has been down for about an hour and can’t tell if it’s a local problem or not. Are you aware of outage?