Plusnet

Plusnet Outage Report in Buxton, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Buxton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Buxton, Derbyshire, England 02/05/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Buxton, England

Latest outage, problems and issue reports in Buxton and nearby locations:

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • chrisahulme chris hulme (@chrisahulme) reported from Furness Vale, England

    @Plusnet is showing again how useless they and their service is.

  • RickyCarterna Ric (@RickyCarterna) reported from Cheadle Hulme, England

    @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GermanderCC Hanna (Germander Cottage Crafts) 🧶 (@GermanderCC) reported

    @OneCreativeCat1 @VodafoneUK I was leaving them for plusnet mobile and the guy said "mmm you do know they're just a piggy back company though?" Yes but significantly cheaper and much better service.

  • from_bxls_2_exe an absolute kev (@from_bxls_2_exe) reported

    @plusnethelp . hi, my plusnet broadband is down. your online chat is disabled and phone line not taking calls.. i need to start work now, please advise..

  • ReachBenSpeake Ben Speake (@ReachBenSpeake) reported

    @Plusnet @plusnethelp really shocking service - called as I’ve got a problem and I can’t even speak to anyone and the recorded message says call between 1pm and 5pm when it’s quiet - my problem is now not at 1pm!!! Sort it out #plusnet #CustomerService #notdoingmeproud

  • ReachBenSpeake Ben Speake (@ReachBenSpeake) reported

    @plusnethelp @Plusnet @BTCare shocking levels of service - no one picks up the phone, BT as Plusnet is a subsidiary please sort yourselves out!

  • deni_b Deni (@deni_b) reported

    @Plusnet Perhaps keeping our Internet connection up and running would help ?

  • JessicaSpirit Jessica Spirit (@JessicaSpirit) reported

    My broadband is working on my TVs and my alexa but won't work on my phone or laptop is there any fix for this? @Plusnet @plusnethelp i have reset the router and both devices twice but still not working.

  • LoooMc Louise McNamara (@LoooMc) reported

    @Plusnet are you having internet problems in Brixton? Everything is fine on my router which I’ve restarted, but getting zero connection on my laptop or phone!

  • Jomega John Jamieson (@Jomega) reported

    @plusnethelp Mine's a plusnet DNS problem - set your device's adapter from auto DNS to another, like google's 8.8.8.8 / 8.8.4.4 and you'll have your internet back! I think most Plusnet routers are hardwired for their DNS so it can't be set there

  • modemfish modemfish (@modemfish) reported

    @Plusnet #plusnet who can give me support on slow broadband issue. Line is capped. Customer support just goes into dailtone

  • timporteruk Tim Porter (@timporteruk) reported

    @plusnethelp guys, can I get confirmation on whether plusnet is down in the LU2 Luton area? Currently have no internet