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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Buxton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
Total Blackout (8%)
Live Outage Map Near Buxton, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Macclesfield.
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Plusnet Issues Reports Near Buxton, England
Latest outage, problems and issue reports in Buxton and nearby locations:
@mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far
@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
Cheadle Hulme, England
@plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.
Furness Vale, England
@Plusnet is showing again how useless they and their service is.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
@Plusnet I've been on the phone to plusnet yesterday and they were able to fix it!
@Plusnet I've just learned that you don't support texting to short codes. Is this something in the pipeline to support? I was unable to reply to an important message from Barclays today which led to this discovery
@Plusnet hello. I ordered a new phone line and broadband last week. But I’ve had no update since. I thought it would be 2 to 4 days for the phone, then a few days after for the BB. But I can’t find anything on my account. please help
@Plusnet 3 days ago I did this. I sent a DM with my user and post code etc. Tf66jw. Saxonpark. A week has gone by. No idea when we will get connected. Health equipment unable to send info to hospital to manage oxygen levels. Basic courtesy and customer respect would be appreciated.
@Plusnet what is going on!!! I have spent a ridiculous amount of time trying to change an engineer appointment and for some strange reason it seems to be impossible. Terrible customer service!
@Plusnet Hi, I’m only getting 3G whilst in France. I’m never connecting to 4g. Please could you help. I’ve tried turning the phone off and on again twice but no joy.
@Olivergill4B @GeorgeMonbiot Plusnet. I'll have to look them up. I need to move providers now. 20 years with @VodafoneUK never a late bill and since February they have behaved appallingly with me over a mistake. thanks for this.
@Plusnet 3 days I sent a pm. Still no reply. All about an on going issue after trying to leave plus net rolling contract almost 2 months ago!!
@JohnPAtkinson @Plusnet Looks like I am in a poor priority area for full fibre. And I am on the fastest internet product with BT/Openreach. Definitely not doing Virgin which is now available on my road. Oh well
@Wootten2 @PeteBarronMedia @youfibre plusnet is a massive company with 1000s working for them and there crap everyone forget you fibre have just started up with a hand full of employees give them a chance