Plusnet outages and service status in Buxton, England

Problems in the last 24 hours in Buxton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buxton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Buxton, England

Latest outage, problems and issue reports in Buxton and nearby locations:

• 
  PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported 3 minutes ago from Stockport, England

  @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

• 
  chris hulme (@chrisahulme) reported 19 minutes ago from Furness Vale, England

  @Plusnet is showing again how useless they and their service is.

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 29 minutes ago from Macclesfield, England

  @mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far

• 
  Ric (@RickyCarterna) reported 60 minutes ago from Cheadle Hulme, England

  @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jack (@Jacksxson) reported 7 minutes ago

  @DuncanLindsay 10 years ago at Plusnet someone screamed at me & used derogatory terms because her account was under Mrs (she’d given the info for the creation) when she was apparently a Lady. I literally just laughed, took the headset off & walked off the floor. Didn’t even hang up.

• 
  Leon (@LeonDeroe) reported 7 minutes ago

  @Plusnet hi, I’ve just ordered broadband with you - but want the router delivered to a different address as I am not at the new address yet, can you help please?

• 
  Lynx Floosie FiJ 🇺🇦 🇮🇱🎗 (@feeflefifski) reported 8 minutes ago

  Hi @EE, you moved me from being a @Plusnet broadband customer to you today. The new router is up and running but what should I do with the old router and power cable?

• 
  Tee (@TGunson) reported 9 minutes ago

  @johnsick74 You can find 12 month contracts and even monthly ones, I moved to plusnet on a 12 month contract so much cheaper and no problems. I’ll then look around for a cheaper deal when this one ends

• 
  Thomas Luke Robinson (@thomaslukerobin) reported 11 minutes ago

  @Plusnet my wifis been down all day, told I need to book an engineer, text service hasn't replied and when I call says issues with your system to book engineers?

• 
  Dish Dish (@DishSmichri) reported 19 minutes ago

  @DeviateDefiant @MoneySupermkt Go to Plusnet. Didn’t realise how **** Virgin broadband was until we switched. Great speeds, no dropping out

• 
  xxx ROSE xxx (@TanteRos) reported 21 minutes ago

  @marigoldfinds A friend has just gone over to Zen & is happy with them. They are also Which? recommended & rated high on customer satisfaction, speed, reliability. No mid term contract price rises. Plusnet also recommended.

• 
  The Calmer Llama (@EltontoNick) reported 21 minutes ago

  @Plusnet Seems I can no longer log onto your community site (yes I am a customer) and your password reset doesn't work. Is this another part of the service that you're running down?

• 
  sussexgirl (@sussexgirl3) reported 23 minutes ago

  My sister who was with plusnet but was then changed to EE ( Both part of B.T.) It has taken 3 mnths but they have lost her landline , given another which means telling everyone. So Brit Telecom not world leaders in communication but champions of very poor service .

• 
  Karen Kelly (@karencerrig) reported 25 minutes ago

  @Plusnet Hi. I've had a letter saying my broadband and phone service will be transferred to EE soon. As there is not fibre option (only copper) how is this going to work? Many thanks.