Plusnet

Plusnet Outage Report in Buxton, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Buxton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Buxton, Derbyshire, England 02/01/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Buxton, England

Latest outage, problems and issue reports in Buxton and nearby locations:

  • chrisahulme chris hulme (@chrisahulme) reported from Furness Vale, England

    @Plusnet is showing again how useless they and their service is.

  • RickyCarterna Ric (@RickyCarterna) reported from Cheadle Hulme, England

    @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TrevorRoutledge Trevor Routledge (@TrevorRoutledge) reported

    @Plusnet Thanks. Spoke to your customer services earlier. Trevor

  • AmandaHepburn3 Amanda Hepburn (@AmandaHepburn3) reported

    @mandapen I can’t vote as Plusnet don’t allow any type of competition entries or tv voting. Crap but saves a fortune

  • antony_nomis Antony Nomis (@antony_nomis) reported

    @Plusnet General internet usage. Browsing, Discord, Teams, YouTube etc. The downstream connection is fine, there is no issue there. Additionally my WiFi connection is strong and stable, which I have checked by pinging the router. It’s the upstream connection that is the problem.

  • KuldipK44582337 Kuldip Kaur (@KuldipK44582337) reported

    @Plusnet Hi my internet is not working from yesterday

  • harrietflash1 harrietflash (@harrietflash1) reported

    Sick of @virginmedia lies. Should never have left @Plusnet . I’ll be back as soon as thieving virgin give my money back

  • colincartwrigh2 colin cartwright (@colincartwrigh2) reported

    @Plusnet My home phone, 01507 343521 is down. No dial tone. I have returned home from major heart surgery today so a landline is VITAL to me. Please will you get this fixed as a matter of urgency? Also, why only phone a nd twitter. Why can't I log a complaint via email or online.

  • brjhn Bruce Johnston (@brjhn) reported

    @Plusnet Unbelievably slow this evening. Dial up would be faster.

  • 9bDave Dave Robinson (@9bDave) reported

    As a new customer with @Plusnet I can get unlimited text/minutes and 3GB of data on a rolling 30 day contract for £6/month, but as an existing loyal customer I can only get 2GB on the same terms. Not impressed. So much for "that'll do", eh?

  • KEH32543539 K.E.H_ (@KEH32543539) reported

    @Plusnet I’ve done this. I don’t have a telephone handset to plug in so couldn’t test that. I’m currently using my phone data as I cannot get online at the moment due to this issue.

  • frankspicer Frank (@frankspicer) reported

    @EE You are seriously kidding me! I am with Plusnet which uses your network and I haven't had any signal for about 5 days. I'm not alone either.