Plusnet

Plusnet Outage Report in Buxton, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Buxton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Buxton, Derbyshire, England 09/18/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Buxton, England

Latest outage, problems and issue reports in Buxton and nearby locations:

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • chrisahulme chris hulme (@chrisahulme) reported from Furness Vale, England

    @Plusnet is showing again how useless they and their service is.

  • RickyCarterna Ric (@RickyCarterna) reported from Cheadle Hulme, England

    @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • baldbookgeek William James (@baldbookgeek) reported

    @DanF508 @Plusnet Great and same started slowing down and then just stopped working even after resetting my Router

  • mani370 mani (@mani370) reported

    @Plusnet hi, currently in india, service has switched to Airtel India but not receiving any texts/SMS which are needed for account verification. Using iPhone 12 Pro Max, help please

  • Criddmeister Helen Evans (@Criddmeister) reported

    @Plusnet Our internet and phone service has been down for almost a week, and although we appreciate it has been caused by a local incident, will you refund us for the time we have had no service? Thanks

  • DanF508 Dan (@DanF508) reported

    @baldbookgeek @Plusnet was intermittent/slow to start with before losing internet completely? My plusnet is ****** tonight as well.

  • roycruse Roy Cruse (@roycruse) reported

    @plusnethelp Hi we have 2 plusnet phones in the house and both have no signal today - whats up ??? TR9 6QA

  • Steven_Thurso Stevie080 (@Steven_Thurso) reported

    @Plusnet my broadband has been down since 5pm yesterday. I had quite a few drop outs prior but since 5pm yesterday off completely

  • TeeDixie TEE ᗪI᙭IE 🇳🇱🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@TeeDixie) reported

    @DjelliBelli I have plusnet (went initially with the SUPER cheap option) but with more wfh I upped it to the fibre option. They were really good with me, I did have a few teething problems at first but they came out, sorted it, put new cabling in and checked the exchange and everything!

  • elliotspetware elliots petwarehouse (@elliotspetware) reported

    @Plusnet if its as good as home broadband id give it a wide berth. Horrid customer service, dire service in general

  • Cathgroom1 Cathgroom (@Cathgroom1) reported

    @Plusnet @YorkshireTea Youve taken over our broadband but we have no equipment which leaves us with no hot water or heating and I think 5 days to respond is really unacceptable, I have tried ringing but don’t have relevant account details as I’m on holiday so can’t pass security. Will tea help!!!!

  • ppearce1235 Philip 🌸 (@ppearce1235) reported

    @Plusnet Worse broadband company ever. Have had nothing but problems since day one.