Plusnet

Plusnet Outage Report in Buxton, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Buxton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Buxton, Derbyshire, England 12/21/2025 18:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Buxton, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Bakewell.

Loading map, please wait...
City Problem Type Report Time
United KingdomBakewell Internet
United KingdomBakewell Internet
United KingdomMacclesfield Internet
United KingdomStockport Internet
United KingdomStockport Wi-fi
United KingdomMacclesfield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Buxton, England

Latest outage, problems and issue reports in Buxton and nearby locations:

  • chrisahulme chris hulme (@chrisahulme) reported from Furness Vale, England

    @Plusnet is showing again how useless they and their service is.

  • RickyCarterna Ric (@RickyCarterna) reported from Cheadle Hulme, England

    @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Ruth82046341 Ruth (@Ruth82046341) reported

    @Plusnet failed to arrange internet installation on agreed date, plusnet confirmed they made the mistake (listened to the calls). Has cost me a LOT of money in bolt-ons to be able to keep working from home whilst you fix mistake. You say you'll credit me but not refund!

  • benaldo Is that OK given the climate emergency? 💚☮️ (@benaldo) reported

    @plusnethelp You (a) can't help me at all or (b) can't help me via twitter? (a) Why not? It's Plusnet I get put through when trying to make a phone call... (b) Why not, and why not tell me which support platform you can assist me via?

  • stvmccrthy Steve McCarthy (@stvmccrthy) reported

    @jessmeacham I'd assume yes it's through the phoneline as they use the BT network. Things might have changed since my plusnet days but it's pretty much only Virgin and a few small companies that use anything other than the phoneline.

  • Barnardleanne Leanne Barnard (@Barnardleanne) reported

    @Plusnet @plusnethelp appalling customer service!

  • JohnRussell40 John Russell (@JohnRussell40) reported

    @WYeates @Plusnet It's Openreach's infrastructure that's gone down, not Plusnet's. But agree it takes a long time to get through to @Plusnet's technical team to report a fault.

  • DanielSaan TheDandalorian 🇪🇺 (@DanielSaan) reported

    @Plusnet if I could see one of your routers was having an issue, who should I tell?

  • FrankDRoberts Frank Roberts (@FrankDRoberts) reported

    @Plusnet Dreadful service! signed up end of March; 10-14 days for internet, had to wait 3 weeks until the 17th April, on the 16th get further message stating internet will be ready by 30th April!!

  • _ClulY_ Cluly (@_ClulY_) reported

    @plusnethelp STILL dropping conenction mid day, engineer found nothing wrong on the last visit. I'm about to change supplier if this isn't fixed, by FAR the worst Plusnet has ever been in 10 years of using them.

  • lozphie Lauren Hurford (@lozphie) reported

    @plusnethelp Hi Chris! I’m not even going to bother. We’ve got so many notes and complaints on our account already it wouldn’t achieve anything. I’m SO disappointed in the service we’ve had and I definitely wouldn’t recommend Plusnet 😡

  • 09andypandy88 Andy Saunders (@09andypandy88) reported

    @alan_saunders @Plusnet I’ve always heard God awful things about them. And apparently their customer service is terrible too 🙃