Plusnet

Plusnet Outage Report in Buxton, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Buxton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Buxton, Derbyshire, England 01/02/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Buxton, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Bakewell.

Loading map, please wait...
City Problem Type Report Time
United KingdomBakewell Internet
United KingdomBakewell Internet
United KingdomMacclesfield Internet
United KingdomStockport Internet
United KingdomStockport Wi-fi
United KingdomMacclesfield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Buxton, England

Latest outage, problems and issue reports in Buxton and nearby locations:

  • RickyCarterna Ric (@RickyCarterna) reported from Cheadle Hulme, England

    @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

  • chrisahulme chris hulme (@chrisahulme) reported from Furness Vale, England

    @Plusnet is showing again how useless they and their service is.

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tomoturtle tommo (@tomoturtle) reported

    @Plusnet S8, we're having intermittent dropouts the past few days. Followed troubleshooting and carried out speed test, but the link to report result doesn't work. Please advise. If issue persists we'd like to be released from contract due to service not as advertised.

  • ukdavies Andy Davies (@ukdavies) reported

    @Plusnet the reliability of Plusnet is pretty poor. We seem to get outages on a fairly frequent basis.

  • lukbut Luke Paul Buttigieg (@lukbut) reported

    @Plusnet No reply nor activation in progress confirmation, and service should be going live today. Account still showing that nothing has been kicked off. Not impressed at all with how you’re handling the activation process. Your online reporting is broken

  • Jackson93439084 Jackson (@Jackson93439084) reported

    @Plusnet As you decide to not provide any phone service saying call back tomorrow how ? when I work ! Disgusting service ! so when are you available then ?

  • MacMcEwing Michael McEwing (@MacMcEwing) reported

    @Plusnet I've lost my broadband service in PE7 3RH again (2nd time in 2 weeks!!) followed the plusnet hub manager checks and am waiting on the phone. Is it me or a wider issue? User mcewingfamily

  • ant1188 Anthony (@ant1188) reported

    @Plusnet Why do you shut down your help numbers when people actually want help, all the numbers on the site apart from sales are not recognised, my broadband has no connection and no one can access any help from your site

  • gewoodroffe Gem Woodroffe (@gewoodroffe) reported

    @StevenB48053410 @Plusnet @MoneyTelegraph Same email here. Didn’t sleep. We were promised 9 days ago this wouldn’t happen as our account was closed down in error and they are dying to charge us termination fees despite still being a customer. We were assured over and over again!

  • sydneyblue77 blue bubble (@sydneyblue77) reported

    @Lentlesslypurpl @Plusnet @plusnethelp Seems plusnet realised after 24 hours the danger of having no access to emergency services via a falls detector careline pendant Now have phone line and careline ,with huge thanks to Adam at plusnet for getting that connected He has listened,and done his very best ty Adam

  • largerfamily Tania (Larger Family Life) (@largerfamily) reported

    @Plusnet Hello, I need to cancel my account please but can’t find an easy way to do this online. Can you help please?

  • Plusnet Plusnet (@Plusnet) reported

    @roxmking Hi there, Thanks for reaching out. Sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. All the best, Alisdair in Leeds