Plusnet

Plusnet Outage Report in Buxton, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Buxton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Buxton, Derbyshire, England 02/17/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Buxton, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Bakewell.

Loading map, please wait...
City Problem Type Report Time
United KingdomBakewell E-mail
United KingdomBakewell Internet
United KingdomBakewell Internet
United KingdomMacclesfield Internet
United KingdomStockport Internet
United KingdomStockport Wi-fi

Community Discussion

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Plusnet Issues Reports Near Buxton, England

Latest outage, problems and issue reports in Buxton and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far

  • RickyCarterna Ric (@RickyCarterna) reported from Cheadle Hulme, England

    @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • chrisahulme chris hulme (@chrisahulme) reported from Furness Vale, England

    @Plusnet is showing again how useless they and their service is.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tslytsly Tslytsly (@tslytsly) reported

    @Plusnet my broadband went offline on Sunday. been off or unstable since. BT have been and proven the line is fine. I've tried 3 different routers. No joy. But I cannot escalate the fault. Spent 1 hour on hold waiting for a manager, no manager avaliable. #poorcustomerservice

  • EmmaJessonTV Emma Jesson (@EmmaJessonTV) reported

    I’m not saying they’re not trying, but I’m REALLY having issues with my @Plusnet #broadband service. Probs all over Christmas. Engineer came on Monday - thought he had it sorted. But no. Second time lucky tomorrow? Really irritating 🙄

  • XFlonix Flonix (@XFlonix) reported

    @JL03MOO @garethadams @Plusnet To the cabinet, yes, not to the customer!

  • NikkiS_MCSFS Nikki S. (@NikkiS_MCSFS) reported

    @Plusnet Appalling service from you #Plusnet. My elderly, recently widowed Mum has just switched to a new provider and you are refusing to allow her to port her landline number to the new provider. She is worrying herself sick about it.

  • vivrh Viv 💙😷 (@vivrh) reported

    There was a slight hiccup but this was sorted out quickly. Top marks to @Plusnet and their customer service team. Mum, who is in her 80s, says they have always looked after her very well. 2/2

  • hywelthomas79 Hywel Thomas (@hywelthomas79) reported

    Have to say been super impressed with @Plusnet since switching broadband supply over to them. Straight through to customer service and really helpful. 👌

  • cburwitz Claudia Burwitz (@cburwitz) reported

    @Plusnet Who does care at the mo? Your service sucks! Customer service unhelpful and inflexible! I’m better off to go elsewhere!

  • tslytsly Tslytsly (@tslytsly) reported

    @Plusnet ,the agent who tried to help me was very sympathetic. But he just could not get a manager to speak to me. I'm a network engineer, I know the fault is not with the line or router. I need this escalating so I can work. #poorcustomerservice

  • SimonCoopey Simon Coopey (@SimonCoopey) reported

    @Plusnet Hi Adam, thanks for reaching out, The local network was fine. I just gave the router a hard reset and after a long reboot I was back online. No worries.

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks