Plusnet

Plusnet Outage Report in Buxton, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Buxton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Buxton, Derbyshire, England 11/13/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Buxton, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Macclesfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomMacclesfield Internet
United KingdomStockport Internet
United KingdomStockport Wi-fi
United KingdomMacclesfield Internet
United KingdomMacclesfield Internet
United KingdomStockport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Buxton, England

Latest outage, problems and issue reports in Buxton and nearby locations:

  • chrisahulme chris hulme (@chrisahulme) reported from Furness Vale, England

    @Plusnet is showing again how useless they and their service is.

  • RickyCarterna Ric (@RickyCarterna) reported from Cheadle Hulme, England

    @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ChomBot26 ChomBot (@ChomBot26) reported

    So I have some complaints to make about @Plusnet and @WeAreOpenreach bad customer experience and service About a month ago, There was a scheduled work for unblocking a blockage. Should be simple right? it was not. (1) Continue Down the replies

  • Plusnet Plusnet (@Plusnet) reported

    @ewandjmcdonald Not a problem Ewan, just let us know if you need anything else. - Curtis, Plusnet Sheffield

  • CarthyBernard Bernard Carthy (@CarthyBernard) reported

    @Plusnet 55 minutes now and still no answer. If this is award winning customer service I'd hate to see poor customer service.

  • CymruHampshire CymruHampshire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿👑👑👑 (@CymruHampshire) reported

    A month ago I changed my broadband to @VodafoneUK. A huge mistake. Polite support but all talk no action. How I wish I’d stayed with @Plusnet.

  • elsa_peter Peter and Elsa (@elsa_peter) reported

    @Plusnet do not get this company to provide you with their service, Only good when they try to get you in board. Afterwards only money orientated!!!

  • tomma235 Tomma235 (@tomma235) reported

    So @Plusnet have won the award for worst customer service. No update for weeks on my full fibre followed by 20 unanswered minutes in a queue. Apparently BT are happy to help buy out the rest of my contract so not all bad

  • LeonieKapadia Leonie Kapadia (@LeonieKapadia) reported

    @Plusnet I've spent over 40 mins in total waiting to get through to customer services. Do you actually have any call agents? Please can someone contact me?

  • CJSimpson9 Chris Simpson (@CJSimpson9) reported

    @Plusnet The Internet is down in the PE15 area again but according to your website we have service. Could you advise when it will be back up, I work from home

  • TraceyAmass Tracey Amass 💙 (@TraceyAmass) reported

    @Plusnet Far too late. We were without any phone signal for a whole day and there was no way of finding out why.

  • Si_m007 Si_m.007 (@Si_m007) reported

    @Plusnet From your website, I'm told this is where I come to make a complaint. How do I go about doing that?