Plusnet Outage Report in Buxton, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Buxton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Plusnet
Plusnet is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Buxton, Norfolk, England
The most recent Plusnet outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Total Blackout | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Buxton, England
Latest outage, problems and issue reports in Buxton and nearby locations:
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Eco Terrorist
(@justin_nash) reported
from
Sprowston, England
@Plusnet network down again 😡
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Shareen Mugford
(@ShareenMugford) reported
from
Sprowston, England
@PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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A Rabbit of Negative Euphoria
(@Bexdora) reported
The day after the DD is returned, my service is restricted. So I call @Plusnet again. Speak to a lovely person, who says sorry, that shouldn't have happened, it looks like someone's refunded the amount instead of taking off the charge. Sends me a link to pay the £34 I actually...
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Matt Seymour
(@wifiwits) reported
I'm slightly surprised it's taken this long, but I've now come across the first occasion where the failure of @Plusnet to support IPv6 actually prevents me from doing stuff. IPv6 only has been happening for a while now. @plusnethelp Any chance you're going to sort this?
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Matt Seymour
(@wifiwits) reported
IPv6 is really ubiquitous now. The two biggest UK ISPs BT and Sky both support it. To be honest it's somewhat embarrassing for @plusnet as they had a successful trial some years ago then, seemingly, did nothing. They're also owned by BT so that's even more baffling.
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Jane Thynne
(@JaneinSurrey) reported
.@WeAreOpenreach @Plusnet @plusnethelp just wondering why an elderly and vulnerable customer is still without phone/WiFi for over a week? She cannot live in her home without access to careline. 12 phone calls - with 81 minutes on hold, no one calling back when promised.
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jim
(@jim07165581) reported
@Plusnet @plusnethelp Plusnet down 2-3 days again, I'm seeking legal advice, these cheeky sods charged me £70 for an engineer who was here less than 20 minutes and within 15 minutes of him leave no internet again, worst provider in history, please stay clear of these
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Testa(ment) #FBPE
(@policyprof66) reported
@Plusnet our broadband service has been shockingly bad since last Friday (19 March) - today worse than it has ever been with connection constantly dropping and ppl can't hear me on Teams calls. Is there a known service problem
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A Rabbit of Negative Euphoria
(@Bexdora) reported
& I can see it pending for the full £200+. So I call @Plusnet again, & say I'm sorry but I don't have £200 atm & that won't debit. They're all apologies again, don't worry, they'll make sure the incorrect charges are removed & that my service won't be affected by the DD return.
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Tim Watson
(@BeatLiturgist) reported
number of calls each day. Such rubbish customer service - get it sorted @Plusnet @plusnethelp - not good press for you when I have to tell so many businesses and individuals the vicarage phone number has changed - and why! Get it sorted!
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Jon Ravenscroft
(@theflyingjon) reported
3 weeks with no internet since moving. Generic responses from #plusnet. No help until I raised a query after 2 weeks. Then to be emailed today sating that i'll get an update as and when the supplier is connecting. Burning my phone data at an alarming rate. What's happening?
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mark #FBPE #RejoinEU #ProEU 💙🇪🇺
(@markdavies33) reported
@GeordieJoeHardy Well that's my extensive knowledge of networks exhausted then! I've got devolo Powerline adaptors, Plusnet said it was them causing my router to just stop. User community said it was a firmware update. Switched to BT, no problems. I guess if the new one works problem solved.