Plusnet

Plusnet Outage Report in Broadstairs, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Broadstairs, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Broadstairs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Broadstairs, Kent, England 05/23/2025 07:30

May 23: Problems at Plusnet

Plusnet is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Broadstairs, Kent, England

The most recent Plusnet outage reports came from the following cities: Deal and Ramsgate.

Loading map, please wait...
City Problem Type Report Time
United KingdomDeal Phone
United KingdomRamsgate Total Blackout
United KingdomRamsgate Wi-fi
United KingdomRamsgate Wi-fi
United KingdomDeal Internet
United KingdomRamsgate Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Broadstairs, England

Latest outage, problems and issue reports in Broadstairs and nearby locations:

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sandhsystems S&H Systems (@sandhsystems) reported

    Our emails seem to be down at present, but I'm sure they will be back soon, is that right @plusnet?

  • fredwilliams439 fred williams (@fredwilliams439) reported

    @Plusnet HI, My username is fredwil I can't received any emails today, I get an error message come up saying there is a problem with the service.

  • LeTwitteur David Thompson (@LeTwitteur) reported

    @Plusnet hi there can you update on email services please - which appear to be down?

  • fraserboyd fraserboyd (@fraserboyd) reported

    @plusnethelp @Plusnet Are you aware that your email server seems to be down? Any idea when it will go back up again? Webmail also not working.

  • Plusnet Plusnet (@Plusnet) reported

    @yellostika Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused

  • Plusnet Plusnet (@Plusnet) reported

    @AttieMacdonald Hello Alastair, Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused -Sammy- Team Sheffield

  • hitmanharris atch (@hitmanharris) reported

    @Plusnet woken up and my new plusnet broadband still isn't on. This is the 3rd failed switch on date and losing my patience. Can you help?

  • EuropTecnic Alan (@EuropTecnic) reported

    @Plusnet good morning I can't seem to access email today, IMAP doesnt connect and WebMail gives a message saying "we'll be right back" but service status shows everything working. Any idea what's happening?

  • Plusnet Plusnet (@Plusnet) reported

    @AdrianRP62 Hiya Adrian, Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused. -Sammy- Team Sheffield

  • nfed_equestrian NFED.co.uk (@nfed_equestrian) reported

    @Plusnet Hi, I'm assuming that you are aware of Email log in issues this morning? I can't find the old Service Status page.