Plusnet Outage Report in Birchington-on-Sea, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Birchington-on-Sea, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Birchington-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Birchington-on-Sea, Kent, England
The most recent Plusnet outage reports came from the following cities: Margate and Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Margate |
Internet | |
| Margate |
Internet | |
| Margate |
Wi-fi | |
| Canterbury |
Internet | |
| Margate |
Internet | |
| Margate |
Internet |
Community Discussion
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Plusnet Issues Reports Near Birchington-on-Sea, England
Latest outage, problems and issue reports in Birchington-on-Sea and nearby locations:
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Dan Knowlton
(@dknowlton1) reported
from
Acol, England
@plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.
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Richard Phillips
(@Riphilli53) reported
from
Deal, England
@Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@PaulC256) reported
@Plusnet Shocking customer service. Was told around 25th Sept I couldn’t get a cheaper deal to renew my broadband and went on their website today and found a cheaper deal for the same speed! Can’t speak to anyone as the lines are always busy. @PlusnetOfficial #disgraceful
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Bridget Chapman
(@BridgeeCee) reported
@Plusnet Confirmed. The engineer just didn't turn up. It's 2nd time I waited in for an engineer sent by @plusnet who didn't turn up. No one tells you. No one apologises the hours of your time wasted completely unnecessarily. No one says "This is unacceptable. 16 days? Now we will fix it."
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daydreamer
(@jacdaydreamer) reported
@Plusnet my 92 year old dad has had no broadband or phone despite paying a connection fee weeks ago. The engineer was supposed to go today, because he’s deaf & can’t hear the door, he’s been waiting by the window for him to turn up since 8am. 40 mins on hold to customer service
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Marion
(@marionofnorwich) reported
@Plusnet getting frustrated as no mobile service on two phones for two days. Feeling marooned! Can we have some help please?
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Xlibris1
(@Xlibris1) reported
@johnlewishelp How do I cancel John Lewis Broadband contract (aka Plusnet) ? What is the notice period and are there cancellation charges?
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Marion
(@marionofnorwich) reported
@Plusnet I have had no 4g (or 3g) phone signal for the last two days, emergency calls only, no bars. What is happening please?
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Stephen paul
(@nextgenste) reported
Plusnet well what can I say I have been a loyal customer for 9 years and the past few years everytime I renew my contract my broadband gets less and less, I pay for 80/20 and I get now 55/10 instead of 77/19. Won't be renewing.
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Steven Coates
(@sjcoates67) reported
@Plusnet I have had little to no mobile service for the last 2 days. Wigton, Cumbria . Is there an issue?
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Tmd2608
(@Tmd26081) reported
@Plusnet Your incorrect cancellation email to my elderly parents yesterday caused great concern and upset. No phone call or explanation to them with no notice of cancellation, is this how you treat elderly customers? #customerservice #complaint @Ofcom
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Luisa
(@Lost_lou) reported
@Plusnet is there an issue with your website i cant log in