Plusnet

Plusnet Outage Report in Canterbury, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Canterbury, Kent, England 12/03/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Canterbury, Kent, England

The most recent Plusnet outage reports came from the following cities: Ashford and Canterbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford E-mail
United KingdomCanterbury Internet
United KingdomDover E-mail
United KingdomAshford Internet
United KingdomWestgate on Sea Internet
United KingdomFaversham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • maestropetr76 petr h (@maestropetr76) reported

    @Plusnet @Alan_J_Nash Bad Bot

  • Spheron1 Edward Dore (@Spheron1) reported

    @carlheaton @Plusnet @TalkTalk I ended up having to cancel the Plusnet order and went with Zen instead. Not that they were much better in the end as they weren’t able to do basic troubleshooting of congestion on their own network.

  • CSM76 sprout 💙💛 (@CSM76) reported

    @Plusnet 33.33min queue, and your bills and comms are terrible, however your actual call handler was very helpful and nice.

  • Spheron1 Edward Dore (@Spheron1) reported

    @carlheaton @Plusnet @TalkTalk I had the opposite problem years ago - had a TalkTalk Business ADSL line to use as a backup and wanted to add a Plusnet FTTC line when leaving Virgin Media. Despite explicitly paying Plusnet to install a new line, they instead tried to take over the existing TalkTalk line!

  • allyw222 Ally (@allyw222) reported

    @cnerual @Plusnet That's awful, hope they sort it soon for her!

  • crhein272 Christian Rhein (@crhein272) reported

    @Plusnet Hi yesterday an engineer from Open reach was meant to come to my house to connect my overdue broadband. They never came.I got in touch via phone and was told that you will chase the supplier and get in touch shortly. But nothing happened. No engineer no message from you

  • Tomichenko Tom Herbert (@Tomichenko) reported

    @Plusnet Good morning, I'm now on my 5th day with plusnet mobile and yet to have my old number ported over correctly or even be able to use data or message, yesterday I was able to make calls but today I can't even do that. Any chance I could get the service I'm paying for? 😮‍💨

  • Plusnet Plusnet (@Plusnet) reported

    @mistermemoryman Hi Clive, I'm sorry for the recent trouble you're having. If there's anything I can help with, just drop me a DM and I'll be more than happy to take a further look for you. - Curtis, Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @addzeeyy with our technical support team and an engineer visit has been arranged so that this can be investigated further. Regards, Emily Plusnet Leeds 🌞

  • Barrybs1 Barryb (@Barrybs1) reported

    @Plusnet Hope it's easier than swapping mobile sims. 5 days later, no number, no network (no calls), no data. Just a phone that doesn't work. Can't keep in touch with my vulnerable mum, because she doesn't have WiFi. Many, many promises. Not one has come to fruition. I am anxious.