Plusnet Outage Report in Canterbury, Kent, England
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The latest reports from users having issues in Canterbury come from postal codes CT2.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Canterbury, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Canterbury, Kent, England
The most recent Plusnet outage reports came from the following cities: Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Canterbury |
Internet | |
| Dover |
||
| Ashford |
Internet | |
| Westgate on Sea |
Internet | |
| Faversham |
Internet | |
| Whitstable |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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Dan Knowlton
(@dknowlton1) reported
from
Acol, England
@plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.
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Emma Dixon RRR x
(@pinkfairy79) reported
from
Dover, England
@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
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Neil Wigglesworth (He/Him) 💙
(@Neilwigg) reported
from
Kennington, England
So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Suraj ☀️
(@surajshah) reported
@WeAreOpenreach @Plusnet The internet where we live in Harrow Weald is really bad. There are more than 18 residents here (I can send the address in a DM), using different providers, who experience a bad internet connection. (1/3)
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Cllr James King
(@CllrKingSPW) reported
@Plusnet I have had no signal in RH2 area for a couple of days now (at least yesterday and today, perhaps longer). Is there a local problem or is my SIM the issue?
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RANGER MIKE
(@VOLRANGER398) reported
@Plusnet are you having server problems got no internet
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Ben Cowell
(@PsykiIl) reported
@Plusnet , Internet is still down. How is it that you're allowed to charge me money for a service you don't provide? Especially when it happens multiple times a week!! I know you only care about new customers but this is a joke.
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Brian Hunter
(@_Brian_Hunter) reported
But PlusNet is part of BT? "Yes but we still won't supply a dongle" Can I cancel my contract (and sign up with BT)? "No, if you do we will charge you £300" What compensation will I get? "£9/day off future bill for time it will be down" If I get a dongle to keep working...
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Plusnet
(@Plusnet) reported
@ChristineK1968 Hi Christine, I'm sorry you've had problems reaching us by phone, which number did you call please? 500 from your mobile is the easiest one to reach us by. Feel free to send us a DM with your mobile number and I can advise how to cancel without calling. - Adam - Plusnet Sheffield
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jeremyhead
(@jeremyhead) reported
@Plusnet Can you help please? I need to amend smart cap so I can receive calls (in Egypt) My mum is in hospital back in the uk. 🙁 Also I switched data off soon as I turned on my phone after I got off the plane yet somehow I’ve been hit for roaming charges 🤔
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Jim Smith 💙
(@curzonparkboy) reported
Hello Plusnet Can you please action my request for a refund? I have emailed and sent numerous tweets with no result Please don’t take offence but this customer service is very poor
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Courtney
(@Nugget_Courtney) reported
@Plusnet are you having issues in the Folkestone area? Haven't had Internet for a few hours now!
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Nigel Billington
(@nigebill) reported
@Plusnet presently in France, I can use data but unable to make calls,can you help.