Plusnet Outage Report in Canterbury, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Canterbury, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Canterbury, Kent, England
The most recent Plusnet outage reports came from the following cities: Faversham, Canterbury and Whitstable.
| City | Problem Type | Report Time |
|---|---|---|
 Faversham |
||
| Canterbury |
Internet | |
| Canterbury |
Internet | |
| Whitstable |
||
| Whitstable |
Internet | |
| Canterbury |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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Neil Wigglesworth (He/Him) 💙
(@Neilwigg) reported
from
Kennington, England
So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years
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Rose Gold
(@RrmetroldRose) reported
from
Ashford, England
@Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.
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Dan Knowlton
(@dknowlton1) reported
from
Acol, England
@plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.
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Neil Wigglesworth (He/Him) 💙
(@Neilwigg) reported
from
Kennington, England
@Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...
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Emma Dixon RRR x
(@pinkfairy79) reported
from
Dover, England
@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
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Rose Gold
(@RrmetroldRose) reported
from
Ashford, England
@Plusnet I phoned help line - sorted. Automated e-mails were not very clear.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Dennis Curley
(@Denthemen001) reported
@Plusnet Are you a broadband or a home phone customer? Changes you make here will only effect 😡[you mean AFFECT!] your mobile account. To update your Plusnet broadband and home phone preferences, please go to your broadband account and scroll down to Contact Preferences.
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James Cummings
(@jimmerc25) reported
@Plusnet Why is your broadband the worst in the UK?
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Bev
(@Cousins155) reported
@Plusnet @Plusnet @plusnethelp Seems I have to go public to get any help. Your service is so bad - both customer and wifi service - that an email is going off to ombudsman tonight.
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omid
(@iomid19) reported
@Plusnet quick to charge for an order that was immediately cancelled but no refund 23 days later, customer service unhelpful giving conflicting updates , terrible terrible service. I want my money back!!!!
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Scarlett
(@Scarlet40973002) reported
@Plusnet Since the Youview update a few days ago the box is now painfully slow! Really delayed responses when pressing buttons etc. I've noticed other people on here are also experiencing this issue. Is a resolution being worked on? @BTCare @YouViewSupport
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Pat 🏳️🌈 🟨🟥
(@patleenichols) reported
@argentdraws Apparently even for just Fibre I require a special BT plug (so plusnet says), but BT didn’t say that, SO WHO DO I BELIEVE WTF
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Bev
(@Cousins155) reported
@jimmerc25 @Plusnet They truly are the worst, absolutely appalling! Money grabers, promise you the earth and deliver nothing! But quite happy to take your money every month without fail.
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MdSabee
(@mdsabee) reported
@Plusnet I split the channels earlier into 2.4 and 5 ghz as advised. Realised that 2.4ghz is faulty and 5 ghz is fluctuating. Chris at #Plusnet expects me to roam around the house with ethernet cable like 80s telephone cable.😠 Told him I want to escalate the complaint. He dint!
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Caroline Escott
(@cfjescott) reported
@Plusnet very heavy thunder and lightning in Reigate RH2 9LL and now no internet - are you having issues in this area?
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Bev
(@Cousins155) reported
@BlackSheep0911 @Plusnet Same here! My monthly contract is increasing from the end of the month, any chance anybody out there to get a online petition to force these theives 2 start playing ball. If not why don't we all get together & cancel direct debits as the only language they understand is MONEY!