Plusnet Outage Report in Canterbury, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Canterbury, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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Dan Knowlton
(@dknowlton1) reported
from
Acol, England
@plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.
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Rose Gold
(@RrmetroldRose) reported
from
Ashford, England
@Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.
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Neil Wigglesworth (He/Him) 💙
(@Neilwigg) reported
from
Kennington, England
So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years
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Neil Wigglesworth (He/Him) 💙
(@Neilwigg) reported
from
Kennington, England
@Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...
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Rose Gold
(@RrmetroldRose) reported
from
Ashford, England
@Plusnet I phoned help line - sorted. Automated e-mails were not very clear.
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Emma Dixon RRR x
(@pinkfairy79) reported
from
Dover, England
@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rob DorsetLad
(@sengrumbleweed) reported
from
Beaminster, England
@plusnethelp Non existent customer support from @Plusnet kept on hold for 30 mins & then no answer! Sent you a direct message 4 hours ago & no reply!
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Sonya Maroke
(@sonyamaroke) reported
@Plusnet @plusnethelp awful internet connection and poor customer service from plusnet-been paying for a service which does not even work and they have done nothing about it!
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David tatton
(@tatton_david) reported
@MattNealRacing Go to plusnet its cheaper and still Bt matt I've been with the 13 years no problem
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Plusnet Help
(@plusnethelp) reported
@claire_turp Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Noor
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Angie Coxon
(@CoxonAngie) reported
@plusnet what is the point of having @plusnethelp when you don't even bother to reply. What kind of help is that ?????
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Paul Goodier
(@PaulGoodier13) reported
@plusnethelp 84 y/o neighbour, disabled, housebound. No service after switching to @plusnet. Her home Emergency warden alarm also disabled by this. Now, you have lost her original number of 30years. I've spent hours on the phone for her to useless "Customer Services"🤬
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Paul Hadfield
(@Paul_Hadfield) reported
@Plusnet You've just sent me an email thanking me for being a long term broadband customer, advertising a cheaper rate.....that is only available to new customers! Not quite sure I get your logic there, it's flagging that I might be able to get a chapter rate, but not with you!
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WⒶldmeister 𓃢
(@SpiritMan_) reported
.@Plusnet You have a support email that you say doesn't work. Your live chat never works. I want to email you about ending my contract. Please provide an email.
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James Rhodes
(@jamesfrhodes) reported
@Plusnet @plusnethelp our internet has been very intermittent over the last few days - we’ve reset the box a few times which has got it working again, but could do with some support to fixing the problem in the long-term, particularly now both working from home! #help
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ezjohnny
(@ezjohnny7) reported
@dwolvfx Make sure server is Eu west and or it’s your **** plusnet wifi lmao